Physically Assaulted
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8/11/2019 Physically Assaulted
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TSA
GONTACT
CENTEH
HECORD
ffO:I
Contact
Date: 3i17i2O14 12:20:29
Pffi
lncident Date:
Iuedium:
Email
nonlaEt
Type:
Pass
OmbudBman
Contacl Stalusr
Closed
Llnked
E'vent
Contact
lnlormaiion:
Prelix:
Firsl Name:
Not Provided
Middle lnitial:
Lasl Namer Not Frovided
Sulfix:
Phone:
{00O}
000-O0OO'
Alt Fhone:
Conlacl
Address
1:
Contact Address2:
Contact City:
Contact
Statel
Conlact Zip:
Coniacl
Country:
contactt*r,,'|f
ftE: Feedbgsk
from
TSA
LoLrCK
wanl answers
now.
I
sm
a U.S.
citzefi
taxpayer
an.d I
have
righls,
I
was
physically
assaulted and
threstened
and
lhis must
be
ll
sl tno.aEEeptable
to Sow m
ofi
Subjectr
RE:
Fesdback
lrom TSA {-OIJCK
Dale:
Thu,5
Dec 2013
14:42:50
-0500
Fronr: [email protected]
Tor:
Thank
you
lor contacting ths
TransFortation Security
Adrflinlstratien.
While
rnany
routine
inquiries
can
be responded {o
in less lhan 48
houts,
some
respol.lses
lhat
requlre add,itional
inlormalion may lake
*ongel.
The Contact Cenler's
frequenlly asftd
questions
page
has
answrs
lo the mosl co$rrnon
inquiries
we reaeive lrom
the
public.
lI
you
are
writing
to
lirNd
out
il
you
can
pack
a
certain
ilem
in
yorjr
carry-on
or checked bags.
you
can use
our
"Can
I
bring my.-----*
through
lhe security checkpolnt?" tool
locEted on
lh
werw.tsa.gov
homepage.
Jusl
type
in
th
item name into
the
box,
hil
lhe
"submit"
button, arid the
lool
will tell
you
il
it's
permilted
or
Frohihiled
in
both
carry-on and checked
bags.
The Travelers
page
has a
great
deal
ol
inlormation,
including
acceplable
[os,
travellng
with
liquids,
special
medical needs, lips
for members ol the
rnililary
and
people
with
special medical
needs, the
prohibited
items
list,
and
tlps
lor
packing
and dressing to
gel
through
security
qulckly.
You might
also be
inlerested
in
TSA's
new mobiSe web and
iPhone app,
that
gives you
24J7
acocss lo all
ol lhe above
inlormalion.
You can
download
the
rfiobile web version ot the app on any smartphone
by typing
www.tsa.govimoblle on the
web
browser,
You can downlo5d the
[ryTSA
iPhone
app
-
8/11/2019 Physically Assaulted
2/3
to il/lisfrelle
tor
revleiv. PnEston $m*lh
3 l8:014
to Faes Omhrde
-
A Slzen*ore 3-20-t4
'"t'Fhone
l*Lrmber
Norma*ization Caused
the Following
Changes on
Apr
12
20I4
2:32Afir'-
'
Phone
number lield
updated f.om
"'Not
Provided"
lo
"OOOOO0OOO0"
ahanEe in
all phone
nurnber.
No change ln
fax
numbcr,
{oir|al
itss.6oo*
rEartagena,
ffi*r"m
ThlFfiday, ltffrEh
20, Eo{4 7:50 AItl
Belores
q+irlrE'
^mhar
ci'emore:
Michael
Middleton; Oeborah Collins:
Richard Doughly:
Preston Srnilh
iecl:
RE'
liir''tirr
lPreviorls
Passenger ombudsman
re{erral
:
Smith, John
message
below trorn
embudsrnsr.
You
ean
reter
to
pE$sngEr
omhudsman
agaift.
r:'WEilne-5ifaT,ffih
ls, Eol{
11;16
A[ll
Carlagena,
Michellei
Halfernan,
GtairB
lt.
RE:
TSATGB1
S,f0383-
Previous Fas*enger
Omhudsrnan
ratarral
checked
and
located ero
flreeeired
on
May 20,2o14. sent emails
to
pax
and he did not
respond
to
my emails-
Hollman
Cafiagna
Contsct Centor
Message---'-
6rnilh, John
-
8/11/2019 Physically Assaulted
3/3
pasoenger
eomplains
that tlrey
have nol heard a response
yet.
Smilh
EolutlonE, lnc
Data;
Besponse
1
Interaction Type: Cornplaint
Airport:
Subiect Caleqory: Customer Serviee
-
TSO
Airline:
Template Narne: Flelerrals
Re{erral: Pas6 Ombudsrnan
To TSOC Date:
l-ast Updated By:
amber"sizemore
Opening
Agent:
rachel-benge
Fulfillment Sent:
From
TSOC
Date:
Last Update Dale: 3120/2014 8:25:29 AM
opened
BaIe:
3i1812O14
9i35:06
AM
Mail Relurn Date:
"
-
lndicates thal
th
nu:n ,ber
H/.as
fil
rec-eiyed.
"'
-
lndlcates
that
the
nurnber is
an lnten atianal number.
Sfiould be
tound in
the detail,
End Record
Page 216 at 216
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