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• Anodas Software Limited was established in 1999

• First class insurance industry knowledge and expertise

• Deliver tailored and scalable insurance software solutions, development and integration services to insurers, underwriters, brokers, MGAs, loss adjustors and claims managers

• Access to a highly skilled, globally-positioned workforce of circa 3000 software professionals and domain experts

• ISO 9001 certified provider of onshore, nearshore and offshore industry specific software solutions and services

Introduction

2Copyright © 2010 Zylog Systems Limited. All rights reserved.

Current Market Issues

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How well positioned and prepared is your business today, to deal with the issues of tomorrow?

Solvency IIInsurance Fraud

Claims & Risk Management

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• Designed to improve claims administration, management and customer service via process automation and comprehensive functionality

• Well-suited for individual corporate claims handlers, loss adjusters and claims managers

Phoenix Claims

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• Core Integrated Product Functionality • Policy Capture

• Claims Lifecycle Management

• Credit Control

• Disbursements

• Task Management Automation

• Available integration with Microsoft and other third party applications

• Available on licensed, hosted and subscription-based options

Phoenix Claims - Functionality

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Key Features:• Available as a stand-alone claims solution or part of an integrated insurance platform

• Automated production of monthly bordereaux reports

• Multi-region, currency, taxation and language capabilities

• Integrated document management

• Electronic messaging via email or SMS

• Full audit trail with automatic date and time stamping of all actions

• Centralised address book and supplier database with intuitive search facility

Key Benefits: • Comprehensive data analysis and assessment capabilities

• Reduced transaction and operational costs

• Increased productivity and efficiencies of claims staff

• Improved customer service and satisfaction

• Low cost of implementation, support and maintenance

• Rapid development and deployment (get up and running in 30 days)

• Flexible subscription-based options available

Phoenix Claims - Features & Benefits

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Challenges Required a flexible, web-based Claims Mgmt System to replace paper-based, labour intensive processes

Required full end-to-end Claims Mgmt functionality, with good MI

Client needed one core business platform providing Claims Mgmt functionality for all Product Lines

Solution Single Claims Mgmt Platform for all Product Lines, with time and disbursement recording, invoice

generation, Automated bordereaux production, electronic document management and workflow

System Deployed and Fully Operational according to client’s timescale requirements

Development and Deployment of some 12 Product Lines

Business Benefits Increased productivity and dramatically reduced costs

Mobilization of workforce with ability to see and action files from anywhere

Real time, meaningful MI available to line managers, business owners and clients

Improved customer service and response time with fewer resources

Copyright © 2010 Zylog Systems Limited. All rights reserved.

Phoenix Claims - Case Study – Studio Bolton

Specialist Loss Adjusters/Claims Management Company based in Italy servingInternational and Domestic Insurers in Europe, North Africa and the Middle East

Presentation

Business

Data Access

Client Web browser

Broker

Database

Word DocumentGenerator

File Management

Sun Accounts

MS Dynamics

MS Outlook

Calendar

Business Rules

Create New Claims Record Claim Details

Web Application Server

Disbursement Raise Invoice

Data Access Layer (DAL)

Agent Loss Adjuster Claims Manager

Phoenix

WEB

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Phoenix Claims – Application Architecture

Zylog Propositions

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End-to-End IT Services & Consulting

Based on the specific needs of the client, Zylog offers:

• Application Modernisation/Migration

• SAP Integration Services

• ISV SaaS Services

• Mobile Computing

• IT Outsourcing & Offshoring

• Managed IT Services

• Open Source Services

Industry-Specific Software Solutions

Zylog offers industry-specific software solutions for:

• Insurance

• Phoenix

• Phoenix Claims

• Banking & Finance

• Bank Companion

• Field Service Management

• FieldPower

• Electronic Waste Management

• Silvanus

• Telecommunications

• NOTIS

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Zylog Values

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• Unparalleled dedication and commitment to our customers and partners

• Excellence through best practices, quality governance and proven delivery methodologies

• Highly skilled, globally-positioned workforce of circa 3000 software professionals and domain experts

• Scalability & adaptability in all the IT solutions & services we offer

• On-time & on-budget delivery

• Enhancing our reputation as trusted advisors across various industries & technologies

• Offering flexible engagement models to our customers & partners

• Providing state-of-the-art products, solutions & services

• Continuing to develop our network of global workforce talent

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Zylog Development

Copyright © 2010 Zylog Systems (EUROPE) Ltd. All rights reserved. 11

1995Zylog incorporated

1996Opened ODC – Chennai

Opened USA office

2004Zylog Europeincorporated

2007Zylog IPO through BSE/NSE

2008 - 10Various vertical market

companies acquired

2006-7$93m Turnover

2007-8$153m Turnover

2008-9$151m Turnover

2009-10$175m

Turnover

2010Globally positioned

workforce of circa 3000Software Engineers andSubject Matter Experts

1999Anodas

incorporated

Zylog Technology Partners

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Zylog has strategic technology alliances with a number of Partners, including:

• Dell

• HP

• IBM

• JBoss

• Microsoft

• Motorola

• MPL Systems

• Oracle

• Redhat

• Sage Software

• SAP

• SAS

• Sonicwall

• Sprint

• Ubuntu

• VMware

Copyright © 2010 Zylog Systems Limited. All rights reserved.

Copyright © 2010 Zylog Systems Limited. All rights reserved.

Zylog Global Customers

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Bangalore • Chennai • Chicago • Dubai • Edison • Fairfax • Houston • Hyderabad • London Montreal • Mumbai • Ottawa • Paris • San Francisco • Singapore • Stuttgart • Toronto • Zurich

Zylog Global Operations

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