PG&E Pathfinder Gas Distribution GIS

Lessons LearnedJuly 22, 2015

PG&E Overview

PG&E incorporated in California in 1905

Serves about 15M people throughout a 70,000 square-mile service area

~ 42,000 miles of gas distribution pipeline

4.3M natural gas customer accounts

Deliver 970 BCF / year

Local Division Mapping offices.2

Pathfinder Project Background

The mission statement for our gas business is to become the safest, most reliable gas utility in the United States.

The GIS-centric transformation programs that we are delivering establish the foundation for achieving this goal by delivering data that is Verifiable, Traceable and Complete

Records Management

Work Order Management

GIS Asset Repository

Spatial Data / Connectivity

GIS maps delivered consistently via

• desktop• web• mobile devices

Paper records • CAD maps• As-Built Diagrams• Gas Service Cards

3

Project Overview

GIS / SAP / Documentum Integration• Asset data and location• Leaks / Leak Survey Areas• Cathodic Protection Areas• Work Order Status• Gas Service Records

Reporting and Analytics• Single source of feature/attribute

counts• Provide visibility to risk-related features• Support DOT report requirements• Integrations to DIMP and Synergee

Data Conversion / Data Maintenance• Digitize ~ 22,000 CAD-based

distribution plat maps• Maintain asset connectivity model• QA / QC tools to maintain data quality

over time

GIS Web Viewer / Mobile Capabilities• CAD Export• Work-In-Progress (WIP) Clouds• Gas Service Record search / retrieval• CP Functional Area verification• Pressure System verification

PG&E’s GIS transformation is a complex effort requiring > 1M man-hours across 10+ delivery organization

4

Project Timeline

2013 2014 2015Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

MA

P E

DIT

ING

WEB

/ M

OB

ILE

BU

SIN

ES

SA

NA

LYTI

CS

DAT

A

GIS Editor

10.2.2 UpgradeDIMP

= Software release; Division go-live will coincide with data availability from conversion team.

GEMS Map Data Conversion (17 Divisions)

POC / Pilot

Full Release

Gas Service Records Conversion As-Built

GIS / SAP Synch GSR / Documentum

Leak Survey Tool

Cathodic Protection Tool

GIS Web Viewer

GIS Mobile

Load Forecasting

Reports / Map Services

5

Stakeholder / PMO

Clear vision and success criteria Timely decision-making

Strong focus on planning Proactive risk-assessment and

issue management Rigorous change control

Shared accountability for execution Securing critical skills and expertise

Leadership and Governance

Business and Executive

Sponsorship

Program Team Model

Expertise and Execution

6

Service Providers

IT

Business

Pathfinder team maintained alignment across the program through strong communication at all levels

6

IT Methodology

Kickoff meeting with all partner IT teams Deployment:

Checklist Cutover plan with timings Communication plan

O&M involvement since initial Pilot Plan for multiple releases Hybrid agile approach Performance Testing

7

7

People

2

Building a GIS skillset Staff consistency Staggered onsite schedules before / after releases

3

8

Integration

SME involvement for critical project milestones Weekly standup meetings to reinforce one team across all groups Program-level communication Differing stakeholder views for asset integration

Mappers vs. Asset Strategists

8

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Business Lessons - Data Conversion & Quality

Phased Conversion/Deployment

Upfront Source Analysis

Continuous Improvement

Internal Audits

10

Business Lessons – Change Leadership

Collaboration between Data Conversion and Change Management

Understand how technology supported / changed processes

Onsite in-person demonstrations and presentations

Onsite support to end users after Go-live

Robust remote support

11

Business Lessons - Training

Training Continuity Credibility Understanding of processes

Training Methodology Centralized Task focused Direct comparison old vs. new Breaking down into sizeable topics Show - Do

12

Business Lessons – Integrated Team

Co-Location with IT Collaboration Communication Business Supported Testing

Integration Regression User Acceptance Testing (UAT)

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Questions & Comments

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