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    SHEFFIELD HALLAM UNIVERSITY

    Faculty of Health and Wellbeing

    MSc Advancing Physiotherapy Practice

    COURSE HANDBOOK

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    CONTENT

    Introduction and Welcome Page 2

    Student Charter

    Attendance Statement

    2

    3

    The Student Representative System

    Your Sheffield Hallam Students Union Education Officer Staff

    Course Information

    Staff Contact Details

    Who to contact and When

    3

    3

    5

    8

    8

    Supporting your learning 11

    Your Course Timetable

    Participation in practical teaching

    Dress code

    Holidays and absence

    11

    12

    12

    12

    Assessment, Assessment Regulations and Feedback 13

    Health and Safety 16

    Additional Sheffield Hallam University Facilities/Contacts 17

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    Introduction & Welcome

    Welcome to the Faculty of Health & Wellbeing at Sheffield Hallam University! We hope

    you enjoy your studies and your time here in Sheffield.

    We understand that starting a new course can be quite daunting and you are often givena lot of important information about your course, where to go and who to contact in a

    very short space of time. We have therefore put this course handbook together

    identifying key information, outlining expectations of the course as well as how to access

    appropriate support and advice when you need to.

    The course aims to provide you with an exciting and challenging learning experience

    enabling you to identify your learning needs and reach your potential. We wish you good

    luck on the course and we look forward to getting to know you over the coming months.

    Best wishes,The Course Team

    Our student Charter

    Our student charter was developed jointly by the University and Sheffield Hallam

    Students' Union. It is an example of the working partnership which exists between our

    staff, students and student representatives. The charter embodies our commitment to

    delivering a high-quality student experience and sets out the expectations and

    responsibilities we have for our community of students and staff.

    A copy of the current University Student Charter can be found at

    http://www.shu.ac.uk/university/overview/governance/studentcharter/index.html

    http://www.shu.ac.uk/university/overview/governance/studentcharter/index.htmlhttp://www.shu.ac.uk/university/overview/governance/studentcharter/index.htmlhttp://www.shu.ac.uk/university/overview/governance/studentcharter/index.html
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    Disclaimer:

    While every effort has been made to ensure the accuracy of information contained in this

    handbook at the time of production, information can change in year. If this is the case

    these changes will be communicated to you in a timely manner and links are provided

    where appropriate to sources of current online information.

    Attendance Statement

    The following statement has been agreed to communicate the University's expectations

    on student attendance and to encourage you to gain the most from the planned learning

    activities on your course.

    It is essential that all students take responsibility for their learning by engaging fully with

    their course and that as a minimum students should:

    attend punctually all scheduled and timetabled learning and teaching activitiesand sessions, unless unable to do so for reasons of illness or other extenuating

    circumstances;

    engage with and participate in all learning activities;

    submit all assessments by scheduled hand in dates;

    attend all scheduled assessments (for example, in class tests, presentations,

    exams);

    reflect on and act on feedback on assessed work;

    undertake independent learning in support of teaching delivery as directed by

    academic staff.

    University Regulations:

    As a student at Sheffield Hallam University you agree to abide by the University

    regulations upon enrolment to the University. Please note regulations can change during

    the year and the latest version can be found on SHUSpace under Rules and Regulations,

    you should therefore read this handbook in conjunction with these Academic Regulationsand Student Policies. These can be found at the foot of the page online at

    https://shuspace.shu.ac.uk/webapps/portal/frameset.jspunder Rules and Regulations.

    The Student Representative System

    As a student, you can have a voice within your course and University through the Student

    Representative system. Each course has several Course Representatives (Reps) who

    provide valuable feedback to the course team about the course from the students' point

    of view. Course Reps are jointly trained and supported by your Faculty and Sheffield

    Hallam Students Union and work together with the course team, Union and University to

    improve courses and your student experience.

    https://shuspace.shu.ac.uk/webapps/portal/frameset.jsphttps://shuspace.shu.ac.uk/webapps/portal/frameset.jsphttps://shuspace.shu.ac.uk/webapps/portal/frameset.jsp
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    Your course leader will arrange for Course Reps to be appointed during the first few

    weeks of your course. Any student can put themselves forward to be a Course Rep. and

    Course Reps are also eligible to apply for the Hallam Award, to recognise their developed

    skills, supporting their employability. To find out how to nominate yourself as a Course

    Rep. speak to your course leader or contact [email protected].

    Once Course Reps have been appointed, it is their role to gather feedback and represent

    you and the rest of the student body. They will contact you to ask for feedback so make

    sure that you respond to give your views about your course. You can also contact your

    Course Reps at any time to ask for feedback or raise issues about your course. If you don't

    know who your reps are, ask your course leader or [email protected].

    Current or former Course Reps can also put themselves forward to become Faculty

    Executive Reps. This is an opportunity to represent the student view higher up in the

    University to enhance the wider SHU experience. Faculty Executive Reps can participate in

    University and Students Union committees and get involved in projects to improve the

    student experience

    For more information on Student Reps, visit:

    http://www.hallamstudentsunion.com/your_union/youreducation/

    A message from your Sheffield Hallam Students Union Education Officer

    I was elected to represent you and your views as your Education Officer. I hope youll

    enjoy being part of your course and Ill be working closely with your courserepresentatives, so if you ever need any help or advice on anything associated with your

    course and your education then get in touch at [email protected].

    If you want to share any of your experiences on your course or are facing any problems

    then come and talk to me as the Students Union is here to support you. Im based in the

    HUBS but you can also contact me via email, on Facebook or via Twitter

    @hallameducation. I look forward to meeting you soon!

    Kieran Pearson

    Education Officer and Deputy President, Sheffield Hallam Students Union

    mailto:[email protected]:[email protected]:[email protected]://www.hallamstudentsunion.com/your_union/youreducation/http://www.hallamstudentsunion.com/your_union/youreducation/http://www.hallamstudentsunion.com/your_union/youreducation/mailto:[email protected]
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    Course Information

    PROGRAMME AIMS

    The overarching aim of the programme is to advance your clinical, therapeutic and

    reflective skills and empower you to facilitate service development and the enablement

    of service users. We will support your personal and professional development; exploringwider, holistic therapy roles and opportunities. The specific aims of the programme are

    therefore:

    To develop advanced clinical and decision-making skills in the selection,

    implementation and evaluation of appropriate and efficacious therapeutic

    interventions.

    To further advance your communication and leadership skills as a means of

    enabling others.

    To support your personal and professional development by facilitating you toexamine your own practice and that of others; developing critical reflective skills

    and applying your learning to practice.

    To advance your critical evaluation skills in the identification of meaningful and

    appropriate service improvements, supporting the development of evidence-

    based, efficient services and improved patient outcomes.

    PROGRAMME LEARNING OUTCOMES

    Knowledge and understanding covered within the Programme. By the end of the

    programme you will be able to:

    Identify, critically discuss and apply the key principles, concepts and/or theories

    pertinent to your area of professional practice.

    Select and critically evaluate a comprehensive range of literature underpinning

    the holistic and therapeutic management of patients/clients/service users within

    your area of practice.

    Critically discuss both internal and external factors that might impact on

    effectiveness of practice;

    Identify and critically discuss area(s) of practice appropriate for improvementand/or development, integrating the underpinning theories/concepts supporting

    the process.

    Intellectual skills covered within the Programme. By the end of the programme

    you will be able to:

    Critically reflect and evaluate your practice making reasoned judgements in

    relation to practice-based situations, discussing the implications for yourself and

    others.

    Effectively use action planning as a means of identifying future learning needs

    both within and beyond the scope/duration of the programme.

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    Synthesise the literature base, identifying and justifying an appropriate topic /

    area of study in which to critically investigate and/or evaluate further.

    Plan and implement an appropriate study critically investigating and/or evaluating

    a selected topic pertinent to your practice.

    Generate, analyse and interpret research data effectively to inform your own

    practice, critically discussing wider therapy / service implications.

    Subject/Professional/Key skills covered within the Programme. By the end of the

    programme you will be able to:

    Apply advanced clinical and decision-making skills in the holistic assessment and

    identification of prioritised, patient-centred problems.

    Justify and critically apply your selection of therapeutic management strategies,

    integrating underpinning evidence and potential external factors in support of

    your decision-making.

    Identify, utilise and justify appropriate means of assessing the outcome of yourmanagement strategies at both patient/client and service levels.

    Critically discuss and integrate a range of factors that influence the physiotherapy

    role and contextualise this to your own practice and the wider inter-professional

    team.

    Apply effective communication and leadership skills in the enablement of service

    users / patients / clients and the wider inter-professional team; utilising a range of

    technologies suitable for the target audience.

    Critically reflect upon and evaluate your learning and provide evidence of this

    through your professional development portfolio.

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    PROGRAMME DESIGN AND STRUCTURE

    The aim of the course is to enhance your proficiency and effectiveness as a practitioner.

    The course is modular in structure with each module having a particular focus and

    dedicated learning outcomes. You will develop your assessment skills and advance your

    clinical reasoning and critical evaluation skills, enabling you to implement the mostappropriate therapeutic approach for your patients. You will also explore the ways to

    measure the effectiveness of your clinical practice as well as issues such a collaborative

    practice and the impact on patient experience.

    The course has a strong focus on improving both your clinical practice and wider service

    provision; understanding and incorporating many of today's challenges. You will explore

    the context in which you work and discuss barriers, enablers and implications for service

    and role development. Planning and implementing change is embedded within a number

    of modules and you will be encouraged to consider the range of human and contextual

    factors that can influence service development; identifying ways to improve the quality

    and effectiveness of the therapy services you provide in a meaningful way that addresses

    the needs of your patients.

    Please see the diagram below for an outline of modules and running order for the FT

    route (this may be different for PT students and will be agreed with your academic

    advisor):

    Diagram 1 - overview of modules; full time route

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    Staff Contact Details

    Name Role on Postgrad. Programme Email Telephone

    Helen Batty MSc Advancing Physiotherapy Practice

    Course Leader

    [email protected] 0114

    2252375

    Alex Morley MSc Advancing Physiotherapy PracticeCourse Leader

    [email protected] 01142252378

    Jozef Sen International Student Support Officer [email protected] 0114

    2252223

    Melanie

    Hogan

    Senior Administrator - student queries [email protected] 0114

    2255458

    Michelle

    Birds

    Course Administrator - enrolment and

    registration

    [email protected] 0114

    2255857

    General administration queries [email protected] 0114

    2255458

    Collegiate Learning Centre [email protected] 0114

    2252473

    Computer Information Services (CIS) [email protected] 0114

    2253844

    International Student Support -

    Learning Guidance and Immigration Advice

    [email protected]

    http://www.shu.ac.uk/international/

    support.html

    0114

    2253813

    Who to contact when

    It is important you know who to contact in order to get the most appropriate support and

    guidance.

    Academic issues

    Course Leader

    The MSc Advancing Physiotherapy Programme has two course leaders Helen Batty and

    Alex Morley. The Course Leaders will coordinate module delivery and

    academic/profession specific issues arising during the course.

    Academic Advisor

    Once you have settled into the course you will be allocated an Academic Advisor to help

    support your studies and progression through the course. The Academic Advisor should

    be the contact point for all general academic issues.

    Module Leader

    All the courses are comprised of modules. Each module will have a named module leader

    who will be responsible for the day-to-day delivery and assessment of the module.

    Blackboard/shuspace will contain the modules you are undertaking. These module siteson Blackboard will contain the learning materials for your module, information on the

    assessment tasks and will act as the conduit for communication from the module team.

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.shu.ac.uk/international/support.htmlhttp://www.shu.ac.uk/international/support.htmlhttp://www.shu.ac.uk/international/support.htmlhttp://www.shu.ac.uk/international/support.htmlhttp://www.shu.ac.uk/international/support.htmlmailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
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    Personal issues

    International Student Support Officer (ISSO) - Jozef Sen

    The University has an International Student Support Officer providing pastoral support

    for students. Jozef Sen, our ISSO is based at Collegiate Campus and should be your first

    point of contact for any personal issues, requests for extensions or queries about your

    visa. We would encourage you to contact him with any queries or problems you may

    have. It is important not to wait until problems have affected your module marks;

    instead, we encourage you to contact Jozef for support and guidance as soon as issues

    arise.

    General Support

    International Student SupportGeneral

    Students are also encouraged to access the centrally provided support services at SHU.Details of the International Student Support Services can be found at:

    http://www.shu.ac.uk/international/support.html

    Student Intranet

    The Student Intranet provides a full range of information on Learning Support, Student

    Services, Finance, Rights and Rules. It also provides access to class timetables,

    module/course sites and answers to frequently asked questions.

    How to contact staff

    This section outlines the best ways of contacting staff as well as outlining what else you

    need to be aware of.

    Wherever possible we will always try to prioritise student issues and get back to you as

    soon as we can as we do appreciate that there are times when you need to discuss

    matters with a member of staff urgently. However, please be aware that staff may be

    busy and are not always able to make time for you at the end of a teaching session, reply

    straight away or able to meet with you the same day.

    Normal working hours are 9am until 5pm. Please do not expect staff to be available to

    answer your queries outside these times. The university policy states that staff should

    reply to student queries within 2 working days; therefore please do not follow up queries

    or contact other staff until after this time has elapsed, unless the matter is urgent.

    Please do NOT arrive at an academics office without a prior appointment. Although they

    may be at their desk, they may have other important issues that they are dealing with.

    Always contact them in advance and ask when their next available appointment is. If the

    matter is urgent please indicate this.

    http://www.shu.ac.uk/international/support.htmlhttp://www.shu.ac.uk/international/support.htmlhttp://www.shu.ac.uk/international/support.htmlhttp://shuspace.shu.ac.uk/http://shuspace.shu.ac.uk/http://shuspace.shu.ac.uk/http://www.shu.ac.uk/international/support.htmlhttp://www.shu.ac.uk/international/support.html
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    The best method for contacting staff is email.

    All members of staff have access to e-mail. Their email address can be

    easily found via your student email account.

    If a member of staff is away from the university beyond normal out ofhours you should receive an Out of Office reply stating their return date

    and who to contact in an emergency.

    If you do decide to contact another member of staff in their absence

    please ensure you always copy the person you originally emailed so that

    they can clearly see you have been in contact with someone else in their

    absence.

    Alternatively you may wish to call

    All members of staff have a direct telephone number and an active

    voicemail. This can be accessed by calling switchboard on 0114

    2255555 and asking to be transferred to the person you are trying to

    contact.

    Please ensure you leave your name (first name and family name) a brief

    message and a contact telephone number.

    If a member of staff is away from the university beyond normal out of

    hours you should receive a voicemail stating their return date and who

    to contact in an emergency.

    How will staff contact me?

    E-mail

    Many staff may use e-mail or announcements via blackboard to

    contact students and/or to issue coursework or information.

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    Supporting your learning

    We realise that undertaking further study can be challenging for a variety of reasons.

    Over the last few years students have told us what we can do to help support the early

    transition into studying at SHU as well as helping with employment / career planning.

    We have therefore created a Supporting Professional Development Programme, which

    will run alongside your modules and will cover topics essential for early transition and

    ongoing success and development throughout the course. The topics covered in this

    programme are outside of the topics covered within the modules and are very much

    focused on helping you get the best possible learning experience and support your

    learning and future career planning.

    The content of the supporting professional development programme will be provided

    during your initial sessions.

    Studying on the course

    All courses are comprised of modules. At the beginning of each module the Module

    Leader will introduce the aims of the module, provide an overview of the teaching

    sessions and outline the module assessment task.

    Each module that you study will have a module site that is accessed via

    shuspace/Blackboard. These module sites contain the learning resources for the module

    as well as key information on the assessment tasks. They are also the main means oftutor communication. It is essential that you access the resources on the module site as

    well as undertaking significant self-directed study for each of your modules.

    Each module has specific Learning Outcomes designed to help you understand the aims of

    the module and what you will need to achieve in order to successfully complete the

    module.

    In order to support your studies, you will have access to the university libraries (known as

    Learning Centres). There are many resources available in the Learning Centres, including

    books, journals, study rooms and access to computers.

    Your Course TimetableYou will be able to find your own timetable via Shuspace under the Managing My Course

    / Timetable tab

    https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=

    _141_1

    https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1
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    Participation in practical teaching

    Physiotherapy skills are learned through observation, experiencing palpation and

    techniques and practise of palpation and techniques (QAA). This requires the tutor to

    demonstrate skills using a model, and for students to be willing to act as models for each

    other. In this way students can practise and gain feedback from the model. Experiencing

    and comparing the tutors demonstration and the students demonstration facilitateslearning.

    Students are strongly encouraged to act as models for the teaching and learning

    processes involved in the acquisition of physiotherapy skills. However students are under

    no obligation to agree to be a model and refusal is not seen as a barrier to your continued

    eligibility to participate in skills learning exercises. If there is a need to adjust factors to

    enable you to participate, it is recommended that discussion take place with your

    course/module leader to record this information and to ensure that alternative

    arrangements are in place to support your involvement in professional skills

    development.

    In consenting to take part in practical skill development it may be necessary to remove

    clothing, which may prevent observation and / or examination in order to undertake

    professional skills effectively. If this is a sensitive issue, students should discuss this with

    your module tutor and agreed strategies will be put in place to remedy this e.g. a screen

    to allow a degree of privacy.

    Students will be asked to sign annual declarations regarding consent. These forms will be

    retained in your personal file in the undergraduate office. If consent is offered at this

    time, it may be withdrawn at any later time.

    Dress codeA tracksuit, leggings or shorts are essential for practical sessions. Students are reminded

    that there will be a need to undress for particular aspects of the course therefore

    appropriate underwear should be worn. Screens are provided for those students who

    wish to undertake practical tasks in privacy.

    Should you arrive at a practical session without appropriate dress you may borrow

    appropriate clothing form the technicians' office.

    To ensure safety during Students are expected to have short nails with no nail polish, long

    hair tied back and no jewellery is to be worn with the exception of a plain wedding band.

    Holidays and absence

    Students are not allowed to take holidays during the term time unless prior consent has

    been sought from the Student Support Officer. Please be aware that any "gaps" in your

    timetable during the semester are often there to allow assignment preparation, revision

    or self-directed study related to current modules.

    Vacation dates are set to allow you to have breaks from your study and/or undertake full-time work. For those tier-four visa students wanting to manage work alongside studies, it

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    is essential that you abide by the UKBA stipulations of a maximum of 20 hours during

    term time and a maximum of 40 hours during vacation periods. Please ensure you

    familiarise yourself with term-time and vacation dates, as it is essential you do not

    deviate from these.

    AssessmentAssessments aim to facilitate students to challenge concepts and ideas, to reflect upon

    practice, to critically explore the literature and to relate it to clinical practice. The

    assessment will facilitate in depth exploration of topics that are pertinent to each

    individual's clinical practice.

    Every module will have at least one summative assessmentaimed at facilitating as well as

    assessing your learning. A summative assessment is a task that you must undertake, the

    mark of which counts towards your overall module mark. In order to successfully

    complete the module you must reach the identified pass level; this is usually set at 40%.

    You will be assessed against specific assessment criteria that have been written to enable

    your learning to be assessed against the modules Learning Objectives. Each modules

    assessment criteria will be clearly available on the module site.

    The type of summative assessment task may vary; you may be asked to deliver a

    presentation, perform a range of techniques in a practical exam, discuss the literature

    during a viva, write assignments or develop a portfolio. Each assessment task has been

    designed to enable you to demonstrate your learning from the module and build on a

    variety of skills required in professional practice.

    Informal assessment of learning is called formative assessment; this can be achieved

    through facilitating students to carry out- both self-assessment and peer-assessment

    tasks. Summative assessment strategies used will facilitate learning and will not be used

    to purely test knowledge.

    Many modules use electronic submission via the module blackboard site for written

    coursework. Information on how to submit electronically will be covered in detail as part

    of the induction and continuing professional development programme

    FeedbackFeedback will be provided throughout the module as well as following your summative

    assessment. Feedback may be given by tutors and peers in practical sessions and

    following student-led presentations throughout the course in addition to the formal

    feedback you receive after each summative assessment task. Students will submit staged

    written assignments in the first semester upon which they will receive written feedback

    possibly via the blackboard site.

    At the beginning of the academic year you will be able to access your list of module

    summative assessment tasks herehttps://hwbam.shu.ac.uk/assignment/diary

    https://hwbam.shu.ac.uk/assignment/diaryhttps://hwbam.shu.ac.uk/assignment/diaryhttps://hwbam.shu.ac.uk/assignment/diaryhttps://hwbam.shu.ac.uk/assignment/diary
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    This is so you know when each assessment/hand-in date will be and when you will receive

    your feedback. It is important to make sure you know when your summative assessment

    tasks are so you can plan your work effectively and in a timely manner.

    Feedback from verbal presentations and vivas will usually be given within 10 days.

    Written assignments/scripts will be annotated and accompanied by a feedback proforma;written feedback will usually be provided within 15 working days. Feedback and marks

    are subject to ratification by the relevant assessment and award board, which occur after

    each semester.

    ResubmissionIf you are unsuccessful in a summative assessment, you will be afforded one further

    attempt once the mark has been ratified at the Subject Assessment Board (SAB). Re-

    submission dates are set after each semester and SAB is completed. If you are

    unsuccessful in an assessment you will be notified when your re-assessment date will be.These are usually: late March for semester 1 refers; early August for semester 2 refers

    and mid-October for semester 3 refers.

    Assessment Regulations

    The University has specific regulations regarding assessment and these can be found on

    Shuspace. You MUST read and UNDERSTAND these regulations. It is your responsibility

    to familiarise yourself with them.

    https://students.shu.ac.uk/regulations/index.html

    The key points you need to remember will covered in the supporting professional

    development programme

    How do we ensure all assessments are appropriate and fair for all

    students?

    All courses at Sheffield Hallam University are subject to the University's quality assurance

    processes which begin when courses are designed and approved. An important element

    in this is the input of external partners and professional bodies with subject expertise that

    inform course design. Subject experts from other Universities also act external examinerson our courses to ensure your course standards are comparable with other Universities.

    Each year, all assessment tasks are reviewed by staff before they are released to

    students. This ensures they are appropriate and suitable for testing the learning

    outcomes agreed during course approval. The assessment(s) will be set by the module

    leader and/or module team subject to approval by both an internal moderator and, if the

    marks from the assessment contribute to your award classification, an external examiner.

    This will normally take place before they are given to you at the start of teaching.

    Any work you submit for marking will go through a similar process to check and confirm

    that the standard of our marking and feedback is fair for all students and reflects the

    quality of the submitted work. Samples of student work for all assessments will again be

    https://students.shu.ac.uk/regulations/index.htmlhttps://students.shu.ac.uk/regulations/index.htmlhttps://students.shu.ac.uk/regulations/index.html
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    checked by an internal moderator and, as above, if appropriate, by an external examiner.

    Project and dissertation modules and those involving a high level of independent research

    will normally all be marked by two markers and an agreed mark arrived at prior to a

    sample being seen by an external examiner.

    The purpose of these quality assurance processes is to ensure that no student is

    disadvantaged by our assessment practices, to ensure that our assessments allow all

    students to meet the learning outcomes of their modules to the best of their abilities, and

    to ensure that standards of marking and feedback are entirely appropriate and fair to all.

    Academic Integrity and misconduct

    Academic misconduct is committed when a student does not follow published

    assessment protocols or tries to gain an unfair advantage by breaking, or not following,

    the academic regulations concerning any part of the assessment process.

    Sheffield Hallam University and your course team believe strongly in the importance of

    academic integrity and support the development of good academic practice. As such we

    take breaches of academic conduct very seriously and all allegations of academic

    misconduct will be investigated according to the University's Academic Misconduct policy

    which is available to students on SHUSpace under Rules and Regulations.

    Keeping Your Course Up-to-date

    Each year your course team review your course, including student achievement and the

    courses' suitability to meet the needs of its students. Your feedback, changes in teaching

    practice and the external environment are all used to continually improve your course so

    it remains up to date and of the highest quality enabling you to fulfil your aspirations.

    Extenuating Circumstances

    The University has a policy on extenuating circumstances that is intended to support you

    if you experience unexpected and unanticipated difficulties during your time as a student.

    Such circumstances may adversely impact on your studies and ability to complete

    assessments on time or complete them to your usual standard. If you find yourself in this

    type of situation you are encouraged to discuss your situation in confidence as soon as

    practical with Josef Sen the ISSO. You will then be advised on the best course of action to

    support you. Further information on the University's policy is available on SHUSpace

    under Rules and Regulations | Illness and Difficult Circumstances.

    It is very important that you seek advice before you undertake the assessment, as it is

    more difficult to provide the appropriate support after the assessment task has been

    taken.

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    Appeals, complaints and student conduct

    The University provides a process for you to appeal the decisions made by Progression

    and Award Boards, Extenuating Circumstances Panels and Academic Conduct Panels. An

    appeal can request a review of the decision reached by the board and information

    submitted in appeals is treated confidentially. You will not be disadvantaged as a resultof making an appeal provided it is made in good faith. The criteria for appeals are

    published on SHUSpace under Rules and Regulations.

    The University also operates a formal complaints process to address concerns raised by

    students. This process encourages early resolution by raising concerns locally with the

    member of staff most directly involved with the concern you have - this may be your

    module leader, course leader, academic adviser or student support officer. Early

    resolution is taken to mean the concern is addressed by agreement with appropriate staff

    without the need to submit a Student Complaint Form. Complaints will be dealt with

    promptly and sympathetically with respect for your privacy and confidentiality. The

    detailed process and guidance on making a formal complaint is published on SHUSpace

    under Rules and Regulations.

    The University recognises that the vast majority of its students behave in a responsible

    manner and meet the expectations of the Code of Conduct for students. However, on

    occasions a small minority behave in ways which cause harm to the University, its

    students or its staff, or the public. In these cases it is the responsibility of the University to

    take action under its Disciplinary Regulations in order to protect the University

    community and the Universitys reputation. These regulations are also published on

    SHUSpace under Rules and Regulations.

    Health and safety

    The University has a responsibility to reduce risk to its students and to empower its

    students to make decisions about the risks involved in practical activity so that students

    are able to give consent. Students are encouraged to ask questions and discuss

    techniques with the tutor so that they have full understanding prior to consenting to take

    part in a procedure.

    The application of any assessment and treatment techniques will be discussed within thecontext of clinical indications, contraindications and health and safety. It is the students

    responsibility to inform the tutor if there is any health risk to participation in a particular

    session.

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    Additional Sheffield Hallam University Facilities

    The Learning Centre

    At the heart of each campus there is a Learning Centre. The opening times

    for the Learning Centre at Collegiate Crescent Campus can be found onShuspace under the Learning essentials tab.

    https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=

    _141_1

    All students are welcome to use the facilities and services offered by the Learning Centre,

    including advice and guidance on a range of materials to support academic work in the

    University. Additional facilities are available at the Adsetts Centre, City Campus.

    Further information is available on the web.

    Corporate Information Systems

    Corporate Information Systems (CIS) provides and services the University's

    computing facilities and structure for students, academic staff and support

    staff.

    Further information on opening times and location of I.T facilities and I.T help can be

    found on the Student Intranet under the Learning Essentials tab:

    https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141

    _1

    Snack bars

    Further information on the catering facilities and opening times can befound on the Student Intranet:

    https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_t

    ab_group_id=_142_1

    https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_141_1
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    Medical Centres

    Students living away from home are strongly advised to register with

    a medical centre in Sheffield as soon as they join the University. It is

    important not to wait until becoming ill before registering with adoctor.

    Further information on student health services can be found on the Student Intranet

    under the Student health tab:

    https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142

    _1

    Sport and Recreation Service

    Sport Hallam provides a comprehensive programme of recreational and

    competitive sport and fitness activities at every level from beginner

    through to athlete. From aerobics to waterpolo, basketball to yoga.

    Please see the Student Intranet under the Sport, societies and events

    tab for further details:

    https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142

    _1

    Sheffield Hallam University Union of Students

    As a student of Sheffield Hallam University you are entitled to be a

    member of Hallam Union, but you need to get your SHU card to

    prove this. This in turn makes you a member of one of the biggest

    Unions in the country.

    Please refer to the Students Union WEB page

    http://hallamunion.shu.ac.uk/

    Disability Support

    The University has a commitment to supporting those students with a disability. All

    students who are registered disabled, or who consider themselves disabled or have

    special needs, e.g. physical disability or learning difficulties, should contact the

    University's Student Services Centre who will offer support and guidance, including a

    Learning Contract where appropriate. Please refer to the section on Student Services -

    Disabled Student Support on the Student Intranet

    https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_222_1

    https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1http://hallamunion.shu.ac.uk/http://hallamunion.shu.ac.uk/https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_222_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_222_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_222_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_222_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_222_1http://hallamunion.shu.ac.uk/https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1https://shuspace.shu.ac.uk/webapps/portal/execute/tabs/tabAction?tab_tab_group_id=_142_1
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