Perspectives of ICT Development in Taiwan

Phillip Ke-Hsiung Chung, Ph.D.Vice President

MiTAC, IncPchung@mitac.com.tw

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AgendaPart A:• MiTAC Group OverviewPart B:• ICT Development in Taiwan

- e-Government - e-Business - e-Transportation

Business Opportunities

33

MiTAC Group Overview

44

MiTAC-Synnex Group

MIC(神達電腦)

UPC(聯成化科)

BOCLH AUECC

GUCC

UMTC Catac

SUDC

Synnex Taiwan

SYNNEXUSA

LaserComputer

BASICINDUSTRY

Yacht Plant

Lienhwa(聯華實業) Lien Jeh

Harbinger(聯訊創投)

ELECTRONIC CHEMICALS

IT DESIGN & MANUFACTURING

TYAN(泰安電腦)

MSH(東海神達)MSL

(順達)MPT

(漢達精密)

MTC(神基科技)

MRS(上海環達)

Computerland

Paohwa

Taihwa

Pico

Sinfotek(訊豐)

Linpus

Onsys(聯宿)

MiTACComm(新達電腦)

Anjes(安際)

MiTAC Edu.(神旭)

Gemtek

Business Segmentation of MiTAC Group

MITAC Inc.(神通電腦)

SYSTEM INTEGRATION& Webservice SolutionsSYNNEX

India

SYNNEXThailand

SYNNEX Australia

SYNNEXCanadaDISTRIBUTION

& Logistics

5

3.24.9

78.1 7.2 8.4

10

13

17 18

02468

1012141618

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

5

MiTAC Group Turnover(Unit:US$ Billion)(Unit:US$ Billion)

-2008 Annual Sales > USD 18 Billion - Rank #4 Business Group in Taiwan

66

-9% worldwide market share in Desktop & NB computer-Export > 25 millions computers in 2008

MiTAC Group in Manufacture

Wireless Rugged Tablet PCFull notebook features in less than 5lbs.

Ruggedized Notebook ComputerBuilt to survive and meet military 810E standard. Semi-Ruggedized Notebook

B-series, N-series, and I-series.

Rugged NB & Industrial Server

8

MIL-STD 810F ComplianceMIL-STD 810F Compliance

48 HOUR BURN-INVIBRATION

SHOCKRAIN TEST IP-54

All GETAC portables are Laboratory Tested & Designed to MIL-STD 810-F Standards

HINGE TEST

•• 1st GPS PDA in the world1st GPS PDA in the world•• Mio ranked #3 GPS/PDA worldwideMio ranked #3 GPS/PDA worldwide

Mio - MiTAC’s GPS PDA

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Mitac U.S.

Synnex U.S.

Mitac Germany

Mitac Belgium Mitac U.K. Synnex U.K.

Synnex Thailand

Mitac Shun-De

Synnex China

Laser Computer

Mitac Beijin

Mitac JapSynnex Japa

Mitac Int' l CorpMitac Inc. SYNNEX TaiwaUPC / BOCLH

Mitac U.S.

Synnex Australia

Synnex U.S. Synnex U.S.

Synnex U.S. & Canada

Synnex Mexico

Synnex Beijing Synnex U.S. Mitac Research

Mitac Shanghai UPC Shanghai

GETAC Synnex

UPC / BOCLH UPC / BOCLH Mitac Int' l Mitac Int' l

SYNNEX SYNNEX

Mitac Inc. Mitac Inc.

- > 42,000 employee worldwide- > provide worldwide logistic supports

MiTAC Group and Distribution Business

Synnex India

Software Development & System Integration

• Taiwan Internal Revenue Service(IRS), total budget US$54M, 7100 programs, 100 sub-systems, on time delivery on Feb. 2001

• Land information management system for the Land Administration Office of Ministry of the Interior,total budget US$18M,

TeleCommunication • Intelligent Phony System II for

Chunghwa Telecom Co., Ltd.• Computer Telephony Integrated

Call Center for Chunghwa Telecom Co., Ltd., total budget US$ 6M

MiTAC SI business in e-Government

Healthcare Management System

內政部警政署Police Administration

Police System Computerization

Integrated Computer SystemThe Judicial Yuan, R.O.C.

OA Computerization System

Island-wide Networking System High-speed Optical Networking System

MiTAC in e-GovernmentTaiwan Intellectual PropertySystem development (J2EE)- Cooperate with USPTO & RTIS

To develop a new system for Patent and trademark applicationReviewing and publishing.

- USD 27M for 4 yearsEstablishing ROC Small & Medium Business Resource Center (J2EE)-Cooperate with MOEA & APECto develop an ECRC Center for ROC S&M business

- USD 12M for 4 years

259 Parking Gantries2500 Chain Stores in TaipeiIssue 16 million smart cards and more than 3,000,000 real time transaction daily

7 MRT lines in Taipei: 1215 MRT Gate, 257 Auto Vending Machine. 7577Bus Validators

-E-Ticketing System for Subway, Citybus & Parking Lot Integration:

MiTAC Systems in Subway2. Successful Projects by MiTAC

Smart Card for Taipei Subway

259 Car Parking in Taipei:177 Parking Gantries, 43 PPS, 2 CP-CPS.

2500 Chain Store in Taipei:1800 POST, 1 POST-CPS

4 Bank Process System (BPS)1 Central Clean Hose System (CCHS)

7 MRT lines in Taipei:782 MRT Gate, 90 EQM, 128 PAM, 64 MRT-SPS, 1 MRT-CPS, 157 AVMs.

14 Bus Companies in Taipei:7577 Bus Validators, 105 Bus-DPS, 13 Bus-CPS

Smart Card Ticketing System of MRT, Bus & Parking Integration:

- 16 M cards issued, 3M transactions processed daily

Smart Card for Taipei Subway- 7550 Bus Validators & 2500 chain stores in Taipei city

MiTAC System in HighwaySurveillance control centerCMS Display Boards Emergency Telephones Sign Display Boards Data Gather, Loop Detectors Intelligent Traffic System

2. Successful Projects by MiTAC

MiTAC System for Highway - Traffic Control Center

Jun 08, 2007

MiTAC System for City SurveillanceTaipei county Traffic control center

MiTAC System for Safe City

ATP Training SimulatorATP Training SimulatorATP Training Simulator(Provide 13 systems of ATP driver simulator to Taiwan Railway Co(Provide 13 systems of ATP driver simulator to Taiwan Railway Co.).)

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Summary of MiTAC business

1. Hardware manufacture- Rugged Notebook & PDA- Industrial Server- GPS/PDA

2. IT Devices distribution3. System integration

- e-Government solution- e-Transportation system- City Surveillance system(Safe City)

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ICT Developmentin Taiwan

2323

24

2000 2005 2009 2012

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Perspectives of ICT Development in Taiwan

E-Taiwan• E-Infrastructure

• E-Government

• E-Business

• E-Transportation

• E-Industry

M-Taiwan• M-Service

• M-Life

• M-Learn

• inter-agent integration

I-Taiwan• Intelligent Taiwan

U-Taiwan• Ubiquitous

Network Society

- Every 20 students must assign one PC- Each school must implement LAN- Each government agency must have web

site and provide on-line services to citizen

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NII initiativesNII initiatives

EE--GovernmentGovernment

NII Plan(2000NII Plan(2000--2006)2006) NII Plan (2007NII Plan (2007--2011)2011)

1998 99 2000 01 02 03 04 05 06 07 08 09 10 11 1

1.E-Government2.E-Business3.ICTinfrastructure

ee--TaiwanTaiwanMM--TaiwanTaiwan

E-learning

E-learning

uu--TaiwanTaiwan

1.Mobile Taiwan2.Deeper ICT application

Intelligent T.

Intelligent T.

upgradeupgrade

EE--BusinessBusiness

source：Executive Yuan, NICI， 2008/9

ICT Evolution and Development in Taiwan

IndustryIndustry

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On demand government

Onlinegovernment

Interactivegovernment

Integratedgovernment

On demandgovernment

access integration On demand

Perspective of e-Government

2727

I nt er nat i onal I T compani es

End User

Tai wanOEM

del i ver y

Or der ( pr oduct spec. )

The Past

Fut ur ei nnovat e

End user Ser vi ce

Logi st i c/ del i ver y

End user

e- Busi ness suppl y chai n

Sal esSuppor t / Ser vi ceMar ket i ng

IT Centralized manufacturers

I nt er nat i onal buyer s

Manuf act ur i ngFi nanceEngi neer i ngR&D

Pl an A/ Bcash

Out sour ci ng ser vi ces

component s

par t s

Pl an C

Pl an E

Fi r st t i ersuppl i er s

suppl i er s

Second t i er suppl i er s

Pl an D

Plan A,B,C,D,E & SME

282829

MINISTRY OF ECONOMIC AFFAIRS C. Methodology – Plan A and B

I BMHP

Compaq

宏碁神達華碩大同

英業達….等15家

MitacAcerAsusTatung

Invertec….etc

15 enterprises

I nt er nat i onal buyer s

Domest i c I T manuf act ur er s

Domest i c component ssuppl i er s

Plan A Plan B

I nf or mat i on sof t war e ser vi ces ent er pr i ses

AutomaticQuotation、QualityManagement、Suppliers managementcollaboration

ViatechHonhaiLiteonHKKYageoWpi…. etc1, 800 enterprises

SMEs

SMEs

AutomaticQuotation、QualityManagement、Suppliers managementpayment

Plan A , B & SME

292930

MINISTRY OF ECONOMIC AFFAIRS

Engineering designChange management/Design data sharingmanagement

Global e-payment、online financingGlobal financial management

Deliveryenterprises

Custom

ers and partners

Plan C Plan E

PlanD

Shipment trackingInventory management

Transportation planning

Cash flow Collaboration

資訊電子製造體系

ShihhuaFubonBochk…etc

Banks

ViatechPscIPFSunonAmTran… . .

Holin, Dimerco, Evergreen-marine, Yang Ming. . .

SMEs

Informational TechnologiesSphere

Acer、Mitac、Asuc、Tatung…

CentralManufacturers

C. Methodology –Plan C, D and E

Information software services enterprises

Banks

Delivery

Plan C, D, E & SME

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e-Government RankingSingapore Canada USA Taiwan

Brown University

10 3 4 1

WEF 1 6 9 5WMRC 8 4 1 2

WEF: World Economic ForumWMRC : World Markets Research CentreBrown University: Brown University Taubman Center for Public Policy

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Global e-Government Report (Top 15 countries )

3232

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ICT Hardware Revenue in Taiwan 2005-2006

Examples of Achievements

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Mobile subscribers 23,953K(2008/12) penertration rate >100%2G 12,661千戶3G 11,292千戶

Broadband Subscribers 7,127K(2008/12)Wire Broadband 4,968K

ADSL 4,285KCable Modem&lease line 683K

Wireless Broadband 2,159KPWLAN 56K3G 2,103K

Broadband penertration rate 30.9% (2008/12)Digital TV coverage 78.01% (2008/12)

Note: broadband include ADSL、Cable Modem、fixed line、PWLAN 、3GSource: NII、FIND

Internet and Mobile Phone Penetration in Taiwan

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寬頻用戶數與普及率

0

50

100

150

200

250

300

350

400

450

2001 2002 2003 2004 2005 2006 2007 2008

年度

寬頻

用戶

數(單

位:萬

)

0

5

10

15

20

25

30

35

寬頻

普及

率(%

)

ADSL用戶數Cabl e modem用戶數其他( 固網專線及無線寬頻)寬頻帳號數普及率

Broadband Subscriber Penetration in Taiwan

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Internet-connected computer server(near 10M servers totally)

37

E-Government Indicators Changes(2003-2005)

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• 3,000+ forms can be downloaded and processed • 7000+ internet services provided by web sites• 7/24 real time imagine for major traffic&scenic sites• 7/24 Email box and call center services• Extensively use convenient stores(7-11) and internet to

interact with citizen’s need• More than 70% people choose internet to pay their income

tax. 80%+ companies use internet and media to pay their VAT.

• E-procurement hits 96% for all annual government procurement

• E-invoice has successfully deployed in B2B.• Many of innovative e-government services provided cross-

agency cooperation and collaboration• E-government was popular and welcome by citizen

Examples of Achievements

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E-Government Satisfaction Survey

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WEF e-Government Score & Rank(2002-2007)

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• E-Government promotion is key for ICT development in emerging countries.

• e-government gives citizens greater access to information held by public authorities and makes government more transparent and accountable.

• Enables and empowers citizens and leads to greater participation in the society.

• Minimize the digital divide and rich & poor gap

• Is Pivotal platform for e-Business development

Experiences for emerging countries

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e-Government in Taiwan• Taiwan has been making efforts to promote e-

government development. It aims to enhance the application of information and communications technology(ICT) by the government to link networks and provide extensive, proactive services not subject to the constraints of time or geographical location through a variety of service infrastructure.

• The consequences have made government agencies dramatically more flexible and responsive, increase service speed, extend service time, extend the geographical reach of services, enrich service options, lower costs and be able to provide innovative interdepartmental services.

Thanks for your attention!

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