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Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

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Page 1: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Personal Care Home Program

Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division

Date: 11/21/14

Page 2: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

MissionThe Georgia Department of Community HealthWe will provide access to affordable, quality health care

to Georgians through effective planning, purchasing and oversight.

We are dedicated to a healthy Georgia.

Page 3: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

PCH Program

• PCHs• CLAs• ALCs• UNL PCH

Page 4: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

PCH Staff/Organization

• Statewide program• Survey and Certification• Complaints Intake

– Supervisor – Theresa Thompson• Applications

– Yolanda Smith • Main # – 404-657-5850

Page 5: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Personal Care Home

• Any dwelling, whether operated for profit or not, which undertakes through its ownership or management to provide or arrange for the provision of housing, food service, and one or more personal services for two or more adults who are not related to the owner or administrator by blood or marriage.

• Personal Services includes but is not limited to, individual assistance with ambulation and transfer, and essential activities of daily living such as eating, bathing, grooming, dressing and toileting.

Page 6: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Community Living Arrangement

• Means any residence, whether operated for profit or not, that undertakes through its ownership or management to provide or arrange for the provision of daily personal services, supports, care or treatment exclusively for two or more adults who are not related to the owner or administrator by blood or marriage an whose residential services are financially supported, in whole or in part, by funds designated through the Department of Behavioral Health and Disabilities Division (DBHDD).

Page 7: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Assisted Living Community

• Assisted Living Care means the specialized care and services provided by an assisted living community which includes the provision of personal services, the administration of medications by a certified medication aide and the provision of assisted self-preservation.

• Assisted self-preservation means the capacity of a resident to be evacuated from an assisted living community to a designated point of safety and within an established period of time as determined by the Office of Fire Safety Commissioner.

Page 8: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Assisted Living Community

• Assisted Self-Preservation is a function of all the following:• The condition of the individual• The assistance that is available to be provided to the

individual by the staff of the assisted living community.• The construction of the building in which the ALC is housed,

including whether such building meets the state fire and safety requirements applicable to an existing health care occupancy.

Page 9: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

0

500

1,000

1,500

2,000

2,500

2000 2002 2004 2006 2008 2010 2012 2013

Facilities

Number of PCHs by Year

Page 10: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

2000 2002 2004 2009 2012 2013

Beds

3/22/06

PCH Beds by Year

Page 11: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

New Permits Issued

FY 07 FY 08 FY 09 FY 10 FY 11 FY 12 FY 130

100

200

300

400

500

600

700

CLAPCHTotal

Page 12: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Complaints Received 4/12/12

0

200

400

600

800

1000

1200

FY 07 FY 08 FY 09 FY 10 FY 11

CLAs

PCHs

TOTAL

Page 13: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Complaints

• Average 1300 per year– 1000 Licensed– 300 Unlicensed

• May conduct with Annual or Other Inspection• Variety of Sources for Complaints

Page 14: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Source of Complaints

0

20

40

60

80

100

120

140

160 ResidentHlth ProF StaffC StaffPCHLTCOFamilyOtherAnonState AgFriendMD

Page 15: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Incident Reports Received

0

500

1000

1500

2000

2500

3000

3500

FY 07 FY 08 FY 09 FY 10 FY 11

CLA

PCH

Total

Page 16: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Number of CLAs by Year

0

100

200

300

400

500

600

700

800

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2103

Facilities

Page 17: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

CLAs by Bed Size

0

20

40

60

80

100

120

2 3 4 5 6 >6

Res

Page 18: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Number of CLA Complaints

0

20

40

60

80

100

120

140

FY 07 FY 08 FY 09 FY 10 FY 11 FY13

CLAs

Page 19: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Source of CLA Complaints

0

2

4

6

8

10

12ResidentHlth ProF StaffCLALTCOFamilyOtherAnonState AgFriend

Page 20: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Number of ALCs by Year

0

10

20

30

40

50

60

70

80

90

2014

Facilities

Page 21: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Program Responsibilities

• Issue Permits• Conduct Complaint

Investigations• Conduct Initial

Inspections• Conduct Annual

Inspections• Conduct Monitoring

Visits

• Conduct Follow-up Inspections

• Provide Training• Take Enforcement

Actions• Ensure quality of life,

quality of care of residents, facilities meet minimum standards

Page 22: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Issue Permits - PCH

• 10-25 issued per month• Does not include CHOWs (change of ownership)• Review within one week• Issue or deny within 60 days• Currently have 100 applications for conversion to

ALC.• Licensing and annual fees based on number of

beds

Page 23: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Initial Inspections

• Prior to licensure• Complete review of all rules• 10-25 per month

Page 24: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Annual Surveys

• Since January 2000• 80-150/month• Unannounced• Average about 18 months

Page 25: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Follow-up Visits

• Need to Ensure Resident Care• Timeframe Depends Upon Seriousness of

Violations• May Monitor Facility

Page 26: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Monitoring Visits

• Ensure resident care• Ensure compliance • In conjunction with adverse actions

Page 27: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Training

• Information On-line• External and Internal

Page 28: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

• Scope & Severity of Deficiencies• Facility’s Compliance History• Imposition of Sanction

– Sanctions against Applicants– Sanctions against Licensees

Enforcement

Page 29: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

• Motivate Facilities to Remain in Compliance

• Ensure Equitable and Consistent Enforcement

• Link Appropriate Remedy to Deficiencies

Goals

Page 30: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Sanctions Against Applicants

• Authorized by Chapter 111-8-25, Rules and Regulations for Enforcement of Licensing Requirements– Refuse to Grant a License– Prohibit Persons in Management or Control– Limit or Restrict a License

Page 31: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Sanctions Against Licensees

• Administer a Public Reprimand• Suspend a License• Prohibit Persons in Management or Control• * Revoke a License• * Impose a Fine• * Limit or Restrict a License• Voluntary Suspension of License

Page 32: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Other Actions

• Inspection Warrant• Injunction - Unlicensed Facilities• Fines - Unlicensed Facilities

Page 33: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

CLA Adverse Actions

• Fines• Licenses Denied • Included in totals with PCHs • Revocations

Page 34: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Questions?

Contact our office at any time if there are additional questions or if assistance is needed.

Phone # 404-657-5850

Page 35: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

Contact Information

Personal Care Home ProgramHealthcare Facility Regulation Division

Department of Community Health2 Peachtree St., NW, Suite 31.447

Atlanta, GA 30303404-657-5850

Page 36: Personal Care Home Program Presented by: Elaine Wright, Director Personal Care Home Program Healthcare Facility Regulation Division Date: 11/21/14

CONTACTS

Elaine Wright, Director, 404-657-5856 [email protected] Kay Heidt, Manager, 404-657-4074 [email protected] Shirley Rodrigues, Manager 4-4657-4302 [email protected] Cathy Mullican, Manager, 404-293-9419 [email protected]