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EA & PA Mentoring Programmes
v PA Strategy Mentoring v Face-to-Face Mentoring v Intensive Telephone/Email Mentoring v CV / Resume Review and interview
Advice v EA & Executive PA Career Mentoring
Call +44 (0)845 862 2687 www.personal-‐assistant-‐tips.com
EA, PA, ADMIN & TEAM SECRETARY MENTORING PROGRAMMES
“Increasing PA Know-how”
Personal-Assistant-Tips
PERSONAL-‐ASSISTANT-‐TIPS EA & PA MENTORING
What's in it for Your Organisations?
Executive offices should run seamlessly, like a well-‐oiled machine. Personal-‐Assistant-‐Tips will work with you to create a programme that delivers what you want. We aim to take PAs, EAs, Admins and Team Secretaries from good to great so that the executive's time is freed up to do what they do best. If all the PAs in your organisation go through our mentoring programme, your organisation has the right to expect their PAs to perform their duties well. Some of the benefits of PA mentoring are:
-‐ increased productivity -‐ better retention of mentored employees -‐ easier change management -‐ improved succession planning -‐ increased job satisfaction Organisations will benefit from the cutting edge service provided by their mentored administrative professionals. Investing in our PA mentoring programme will help you to keep the people with career potential. Benefits to the Mentee
-‐ increased confidence -‐ improved productivity -‐ better focus on continued professional development -‐ improvements in know-‐how and technical skills -‐ behavioural improvements -‐ improved networking
Personal-‐Assistant-‐Tips PA mentoring leads to increased productivity and improved working relationships. Through the advice of a trusted advisor, Personal Assistants, Executive Assistants, Team Secretaries and Administrators have an opportunity to learn how to stay on top of their game and set effective career goals that benefit themselves and their organisation. PA Mentoring vs PA Training
PA mentoring provides an environment where EAs and PAs can engage an expert through a time-‐intensive PA mentoring programme that focuses on areas requiring development. In contrast to EA training, PA mentoring enables PAs to address specific challenges with their workflow, productivity and self-‐leadership. People often seek a mentor at particular milestones in their career such as a promotion, redundancy, a new job, or issues with professional performance. Our mentoring programmes can be conducted face-‐to-‐face, via telephone and via email.
Book your mentoring sessions at [email protected]
BENEFITS OF MENTORING FOR EAs & PAs
- increased confidence
- improved productivity
- career development action plan
- improvements in know-how and
technical skills
- behavioural improvements
- improved networking
BENEFITS OF EA & PA MENTORING FOR ORGANISATIONS
Ø increased productivity
Ø better retention of mentored employees
Ø easier change management
Ø improved succession planning
Ø increased job satisfaction
Increasing PA know-how
ere
EA & PA CAREER MENTORING PROGRAMME (6-‐8 months, face-‐to-‐face and via telephone) Career mentoring is an excellent development tool for senior PAs who have reached a “glass ceiling” in their career. But even if you believe you are at the top of your game, there is always more that you can do to enhance your career prospects and prepare yourself for promotion beyond the Executive Assistant role. Career mentoring is a very comprehensive, 6-‐8 month programme that consists of a combination of three 2-‐hour face-‐to-‐face meetings and three 1-‐hour telephone meetings. Clients complete a detailed questionnaire to assess their beliefs about their career. They also receive a comprehensive Action Plan after each meeting. Please contact us at bookings@personal-‐assistant-‐tips.com or call Marguerita King on +44 (0)845 862 2687 to discuss details and price. EA & PA FACE-‐TO-‐FACE MENTORING (3-‐hour period, face-‐to-‐face) We offer one-‐off intensive face-‐to-‐face PA mentoring for PAs who live in England and prefer face-‐to-‐face interaction. Face-‐to-‐face mentoring is completed in one day over a 3-‐hour period. This provides an opportunity to explore many issues. Clients complete a detailed questionnaire to assess their beliefs about their career. They also receive a comprehensive Action Plan. Price: £325.00 (inclusive) EA & PA TELEPHONE MENTORING (4-‐week period, via telephone & email) This intensive PA mentoring programme is conducted by telephone and email to accommodate PAs and EAs around the world. Intensive PA mentoring offers sufficient scope to address work-‐related challenges, discuss practical solutions and agree a comprehensive plan of action that is tailored to your needs. This programme consists of two 45-‐minute telephone calls (we call you), plus one email per week for 4 weeks. Clients complete a detailed questionnaire and receive a comprehensive Action Plan. Price: £299.00 (inclusive) EA & PA STRATEGY TELEPHONE MENTORING (2-‐week period, via telephone) This mentoring option is relevant for EAs, PAs, secretaries and Administrators who would like best practice advice and strategies for raising their performance and productivity level. This option consists of two 45-‐minute telephone mentoring sessions conducted over two weeks. Clients complete a detailed questionnaire to assess their beliefs about their career. Price £200.00 (inclusive) CV / RESUME & INTERVIEW ADVICE (via email) This service is conducted via email. We provide advice on CV/resume content and format, along with interview strategy advice. We review and comment on 2 drafts of your CV/resume and provide interview preparation advice. Price: £60.00 (inclusive)
EA & PA MENTORING PROGRAMMES
CALL +44 (0)845 862 2687 or email us at [email protected]
CONTACT US Personal-‐Assistant-‐Tips 20-‐22 Wenlock Road
London, N1 7GU, England Tel: +44 (0)845 862 2687, Fax: +44 (0)207 183 9899 Mobile: +44 7771 648521
Website: www.personal-‐assistant-‐tips.com Email: bookings@personal-‐assistant-‐tips.com
About Our Consultant PA Mentor Our Consultant PA Mentor is Marguerita King BSc DipPA. She is the founder and Managing Director of Personal-‐Assistant-‐Tips, a speaker, and a former Executive PA with over 25 years' experience.
As a Consultant PA Mentor, I have worked with PAs at the top of their profession, as well as those who are just starting out. I have trained and mentored PAs and have written hundreds of articles on the PA role for our Personal-‐Assistant-‐Tips website, for newsletters and for publications. It is clear that the challenges PAs face are always the same: how to increase productivity, how to prioritise effectively, and how to develop a professional brand.
When I started my career as a junior secretary, it was easy to work my way up to senior PA roles. I deviated from the PA profession on a couple of occasions after completing a BSc in psychology. Today’s PA is well advised to aim for good academic qualifications; particularly as PAs and EAs are now expected to be strategic partners to their principals and assume more middle-‐management tasks.
As a former Executive PA I am very aware that bosses sometimes ask their PA to undertake tasks and projects that are outside their PA skill-‐set. This led me to create a website specifically for PAs and EAs, which I named Personal-‐Assistant-‐Tips.com. The website provides a one-‐stop information hub with over 150 articles for the PA professional. This led me to create Personal-‐Assistant-‐Tips in 2009.
I have written and developed PA training courses at intermediate and advanced level, including the Advanced Executive PA Masterclass, which has been delivered in Europe, the middle East, the Far East and Africa.“ “The road to success is always under construction.”
CLIENT TESTIMONIALS
"A pleasure to be associated with a consummate professional of great caliber! She came up with constructive ideas on how to be more efficient in my role as EA to the CEO. I found her to be extremely helpful and patient; giving so generously her time to offer advice and support. Using her PA website was a tremendous resource in further developing and honing my skills. Highly recommend her as an effective Consultant PA Mentor." Heather, EA, Federation CJA, Montreal
“Marguerita is a very sincere and a confident mentor. She helps you to get to your goal by making them more specific and channelling your thoughts to achieving those goals. I am more confident and I have an effective job strategy, and a formula to take charge of my career as a result of the session with her..." Ayo, PA, London
“Marguerita's skillful approach of the particular topics I lack in administration and organization grew me overnight thus being able to face my new challenge in the utmost professional manner. Diana, EA, Geneva
"We covered an enormous amount of ground in each call, and the follow up emails clearly covered the points we’d discussed and set out actions. Marguerita is an absolute professional. When we spoke she was familiar with all the career and personal information I’d supplied. She is a good listener, astute and intuitive. I had not imagined I could gain so much from this sort of mentoring (distance rather than face to face) but my work with Marguerita has been really helpful. She is supportive and genuinely enthusiastic about her clients and her work. I feel I made headway on all the points I brought to the sessions, and I have a clearer sense of my next-‐steps both professionally and personally." PA to Managing Director, London
MARGUERITA’S COMMENTS
“I am passionate about increasing PA know-‐how. I currently live in London, England where I grew up. I remember the days when girls aspired to be secretaries and the skills that really mattered were typing speed, accuracy and tabulation. Much has changed in the PA profession since then. And PAs are constantly challenged to add value to their business partnerships.
