Performance Framework Part 1 – System Performance

Multi Donor Trust Fund for Justice Sector Support in Serbia

1. Efficiency of Service Delivery

1.1 Judicial system productivity1.2 Efficiency of case processing1.3 Cost efficiency1.4 Effective enforcement

1.1 Judicial System Productivity

Case dispositionBacklog

1.2 Efficiency of Case Processing

TimelinessProcedural efficiency

1.3 Cost efficiency

1.4 Effective Enforcement

2. Quality of Services Delivered

2.1 Legal quality of court decisions2.2 General quality of court services2.3 Fairness, impartiality and integrity2.4 Independence, transparency and accountability2.5 Relevant laws and their application2.6 Public Trust and confidence

2.1 Legal Quality of Court Decisions

2.2 General Quality of Court Services

2.3 Fairness, Impartiality and Integrity

2. 4 Independence, Transparency and Accountability

2.5 Relevant Laws and Their Application

2.6 Public Trust and Confidence

3. Access to Judicial Services

3.1 Affordability of judicial services3.2 Effective legal representation3.3 Ease of access and use3.4 Accessibility of alternative dispute resolution mechanisms

3.1 Affordability of Judicial Services

3.2 Effective Legal Representation

3.3 Ease of Access and Use

3.4 Accessibility of Alternative Dispute Resolution Mechanisms

Judicial Functional Review Report

1. Chapter explaining the Performance Framework

2. Chapter assessing actual system performance based on data analysis• Efficiency• Quality• Access

Questions and Discussion

Thank you for your attention!

Contact: Ms. Marina MaticMaticmarina77@yahoo.com