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Performance Based Transit Systems
AzTA Transit @ WorkApril 15, 2014
By Heather DalmolinNAIPTA Compliance and Auditing Manager
Mission¥ Getting You Where You Want To Go
Vision¥ To create the finest public transportation
experience making NAIPTA services an excellent choice for Northern Arizona Communities. • Mobility Choices• Strategic Growth• Seamless Service• Integrated Planning
ValuesCreativity – Respect – Collaboration - Responsibility
Performance IndicatorsOn Time Performance Passengers/RVHPassengers/RVMTotal Cost/Revenue HourTotal Cost/RVMAverage FareTotal Cost/PassengerSubsidy/PassengerAdministrative Cost RatioCost Recovery (includes all fares, on and off board)System Speed (revenue miles per revenue hour)Deadhead Hour RatioDeadhead Mile Ratio
On Time Performance Passengers/RVHPassengers/RVMTotal Cost/Revenue HourTotal Cost/RVMAverage FareTotal Cost/PassengerSubsidy/PassengerAdministrative Cost RatioCost Recovery (includes all fares, on and off board)System Speed (revenue miles per revenue hour)Deadhead Hour RatioDeadhead Mile Ratio
On Time Performance Passengers/RVHPassengers/RVMTotal Cost/Revenue HourTotal Cost/RVMAverage FareTotal Cost/PassengerSubsidy/PassengerAdministrative Cost RatioCost Recovery (includes all fares, on and off board)System Speed (revenue miles per revenue hour)Deadhead Hour RatioDeadhead Mile Ratio
Monthly Reporting
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
FY 11 97,957 106,823 117,082 112,980 98,348 94,809 97,920 90,381 102,725 98,104 94,532 93,968 FY 12 87,854 106,249 183,606 188,499 167,666 130,168 145,085 175,022 156,672 170,438 129,161 107,937 FY 13 102,444 138,269 184,593 204,313 168,217 124,862 163,879 173,287 164,063 184,542 129,974 101,887 FY 14 100,340 128,095 195,630 210,640 164,790 139,332 157,396 173,398 159,458
* August 29, 2011, Mountain Link srvc launched
* December 31, 2013 1st New Years Eve Service
Ridership Comparison by Month
FY11 to FY14
Monthly Ridership Report - March
JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE
Mountain Line FY2011 Mountain Line FY2012 Mountain Line FY2013Mountain Line FY2014 Mountain Link FY2012 Mountain Link FY2013Mountain Link FY2014
Shades of Blue indicate Mountain Line routes and shades of Orange indicate Mountain Link.
Monthly Reporting
Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14
0
10
20
30
40
50Riders Per Hour
Quarterly ReportingNAIPTA Performance ReportMountain Line - Mountain Link *Period Ending: Dec 31, 2013
2010 2011 2012 2013 2014 2014
12 mo actual **
Goal (per budget)
6 mo actual ++
Avg Best
System Speed (MPH) 13.54 13.48 12.41 12.20 12.73 12.41 13.27 13.91
Deadhead Mile Ratio 6.0% 20.3% 4.3% 5.4% 7.4% 7.5% 10% 3%
Deadhead Hour Ratio 6.1% 7.5% 3.1% 3.7% 2.9% 2.9% 6% 2%
OnTime Performance 85% 85% 84% 85% 90%
Subsidy per Passenger 2.76$ 2.72$ 2.28$ 2.37$ 2.35$ 2.29$ 3.65$ 2.90$
Cost Recovery (includes NAU) 24.8% 18.9% 27.7% 26.0% 25.5% 25.9% 16% 26%
Total Cost per Hour 83.43$ 84.58$ 85.44$ 91.40$ 93.89$ 85.50$ 90.79$ 72.80$
Admin Cost Ratio 17.0% 16.0% 17.0% 18.1% 18.5% 19.3%
Peer Cities ***
Cost per Passenger
Route 66 Route 2 Route 3 Route 4 Route 5 Route 7 0
1
2
3
4
5
6
7
8
9
10
2.88
4.574.21
2.83
9.13
2.69
Weekend Cost Per Passenger by Route
Total Ridership by Day
FY2010 % FY2011 % FY2012 % 2013 %September
Monday before 4399 -44.17% 4202 -51.40% 4296-
53.51% 3675 -42.69%Labor Day 2456 2042 1997 2106
Monday after 4637 -47.03% 1485 37.51% 4239-
52.89% 3804 -44.64%
FY2010 % FY2011 % FY2012 % 2013 %May
Monday before 3719 -44.21% 3761-
50.23% 3613 -46.55%Memorial Day 2075 1872 1931
Monday after 3564 -41.78% 3834-
51.17% 3710 -47.95%
Cost to Maintain Vehicle
68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 89
Safety
FY12 FY130
2
4
6
8
10
12
14
16
18
20
Mtn Line - Vehicle Accident Trend
FY 10 FY 11 FY 12 FY13
Workplace injuries - Trend
Performance IndicatorsOn Time Performance Passengers/RVHPassengers/RVMTotal Cost/Revenue HourTotal Cost/RVMAverage FareTotal Cost/PassengerSubsidy/PassengerAdministrative Cost RatioCost Recovery (includes all fares, on and off board)System Speed (revenue miles per revenue hour)Deadhead Hour RatioDeadhead Mile Ratio