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Performance Appraisal
Prepared by: Regional Training Institute,Jammu
RTI,Jammu
Session OverviewA performance appraisal is a process of evaluating an employees performance of a job in terms of its requirements. Three purposes
RTI,Jammu
Learning objectiveAt the end of the session, the learner will be able to understand the need for performance appraisal, different methods adopted by organizations for appraisal of the performance of their employees and the factors which distort such appraisal.
RTI,Jammu
Basic conceptsWhat is performanceHow are we concerned with effective and efficient performance
RTI,Jammu
Purpose of Performance AppraisalBasis of Reward allocationsIdentification of areas where development efforts are needed,&Establishment of valid and bias free performance standards
RTI,Jammu
Performance to play role in motivationPerformance has close relationship to Expectancy theory of motivationEmployees need to know that their performance is being appraised by superiors
RTI,Jammu
Performance should be:Effective &Efficient
RTI,Jammu
Appraisal ProcessEstablishment of clear, understandable and measurable performance standardsCommunication of these standards to employeesMeasurement of performanceComparison of performance with standardsInitiation of corrective action
RTI,Jammu
Common sources of informationPersonal observationStatistical reportsOral reportsWritten reports
RTI,Jammu
Appraisal methods Against absolute standards Against relative standardsAgainst objectives
RTI,Jammu
Types of appraisal against absolute standardsEssay appraisalCritical incident appraisalChecklistGraphic rating scaleForced choiceBehaviorally anchored rating scales (BARS)
RTI,Jammu
Types of appraisal against relative standardsGroup order rankingIndividual ranking
RTI,Jammu
Appraisal against objectivesImportantObjectives should be tangible, Verifiable and measurable
RTI,Jammu
Factors that distort appraisalsLeniency errorHalo errorSimilarity errorLow appraiser motivationMisc. biases
RTI,Jammu
Ethics of appraisalAppraise on the basis of representative, sufficient and reliable
information.
RTI,Jammu
Ethics of appraisalBe honest on your assessment of all facts you have obtained.Dont write one thing and say anotherDo not accept anothers appraisal without knowing the basis on which it was made.
RTI,Jammu
Appraisals can be made successful byExistence of an atmosphere of confidence and trust between supervisor and employees.Weightage of performance rather than personality traits Communication of negative appraisals to employees without delay.Training of appraisers
RTI,Jammu
Appraisal Process-a challenging taskAppraising performance touches on the most emotionally charged activity i.e assessment of other individuals contribution and ability.Subordinates perception of his performance overstates managers appraisalAppraisal can have both positive and negative motivational consequences
RTI,Jammu