People Soft Enterprise 9.0 Sales Specialist Assessment

08/11/10 14:36PeopleSoft Enterprise 9.0 Sales Specialist Assessment

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Test: PeopleSoft Enterprise 9.0 Sales Specialist AssessmentReview your answers, feedback, and question scores below. An asterisk (*) indicates a correct answer.

Get Specialized! This 40 question assessment is the final step towards becoming a PeopleSoft Enterprise 9.0 SalesSpecialist. Be Recognized! Pass the test, score 80% or more, and get your OPN Specialist Certificate!

What's New in PeopleSoft Enterprise SRM 9.0(Answer all questions in this section)

1.Use the graphic below

to answer the question. You are in e-procurement and have navigated to this screen. What key functionalitydoes this screen provide to a User?

Mark for Review (1) Points

Create templates without creating a requisition.Copy Shared Groups and Templates to new or Existing Groups or TemplatesCreate Request for Buyer to create new catalog Item (*)Share favorites groups and templates with others

Correct, "Create Request for Buyer to create new catalog Item" is the key functionality that this screenprovides to a User.

2.Identify 3 key enhancements to Supplier Relationship Management 9.0. (Select 3) Mark for Review (1) Points

(Choose all correct answers)

Change Impact AnalyzerApprovals and Delegation FrameworkSRM Dashboard (*)All Self Service AppsContract Notifications and Agreements (*)Favorites Groups, Templates, and Special Requests (*)Oracle Incentive Compensation

Correct, "SRM Dashboard", "Favorites Groups, Templates, and Special Requests" and "ContractNotifications and Agreements" are 3 key enhancements to Supplier Relationship Management 9.0.

3.Use the graphic below Mark for Review



to answer the question. You are in e-procurement and have navigated to this screen. What key functionalitydoes this screen provide to a User?


Quality PerformanceOn time performance (*)PO/Receipt Quantity PerformanceQuantity Performance

Correct, "On time performance" is the key functionality that this screen provides to a User.

What's New in PeopleSoft 9.0 Campus Solutions(Answer all questions in this section)

4.Identify four business value statements that relate to the key messaging statement, “Adaptable.” (Select 4) Mark for Review (1) Points


Enrollment BackpackPublished Services around Person dataConfiguration for Self-ServiceGlobal Invoicing (*)Financial Aid re-packaging rules and process (*)Flexible Transcript (*)Communication Generation: Email, letter, PDF (*)Tools - XML Publisher

Incorrect, three business value statements that relate to the key messaging statement “Adaptable"are: "Flexible Transcript", "Communication Generation: Email, letter, PDF", "Global Invoicing" and"Financial Aid re-packaging rules and process".

5.Identify 3 features that support Student Financial Services. (Select 3) Mark for Review (1) Points


Select a lender (*)Extensive Contributor Relations updates



Enroll in Payment Plans (*)Self-report external awards (*)More choices, control and flexibilityLeading the academic enterpriseSelf-service reporting of transfer credit

Correct, 3 features that support Student Financial Services are: "Self-report external awards", "Enrollin Payment Plans" and "Select a lender".

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What's New in PeopleSoft 9.0 Campus Solutions(Answer all questions in this section)

6. Identify 2 business value statements related to “Improve Recruiting, Retention, andLifecycle Engagement". (Select 2)



Deliver role-based, 24/7 access to information and services in a secure learningenvironment (*)Consolidate and secure data and person identity with service-enabled Person DatastructuresImprove ability to identify suitable prospects, personalize communications, and nurturerelationships (*)Improve performance toward advancement and fundraising goals through effectivecommunications, streamlined data collection and 360 degree insight into yourconstituentsReduce administrative overhead through use of powerful utilities provided in CampusSolutions.Meet the demands of your “digital native” constituency for intuitive self-servicemanagement of their academic life

Correct, 2 business value statements related to “Improve Recruiting, Retention, andLifecycle Engagement" are: "Improve ability to identify suitable prospects,personalize communications, and nurture relationships" and "Deliver role-based,24/7 access to information and services in a secure learning environment".

7. You are an Operations Manager at a public university. Your current administrativeoverhead has continued to escalate, leaving you with tough choices to make to balancethe books that might include reducing service levels, cancelling classes, and layoffs. Youare looking for an enterprise application that will show you were you can effectively loweryour administrative costs so you can continue to provide new and more services withfewer resources. Which PeopleSoft Campus Solutions functionality would address thisbusiness requirement?


Meet the demands of your “digital native” constituency for intuitive self-servicemanagement of their academic life through CSReduce administrative overhead through use of powerful utilities provided in CampusSolutions (*)Improve performance toward advancement and fundraising goals through effectivecommunications, streamlined data collection and 360 degree insight into yourconstituentsEfficiently define and manage business processes that cross HRMS and CS withflexible design and configurability built into the software

Correct, the PeopleSoft Campus Solutions functionality that would address thisbusiness requirement showing you were you can effectively lower youradministrative costs so you can continue to provide new and more services withfewer resources is to "Reduce administrative overhead through use of powerfulutilities provided in Campus Solutions".

8. You are a student that is nearing the end of your matriculation. You are looking to find aneasy way to set up financial arrangements and schedules post graduation. Which twonew features in PeopleSoft Campus Solutions 9.0 would help you complete this task?(Select 2)





Flexible TranscriptsEnroll in Payment Plan (*)Search for classesSelf Service Person Data MaintenanceReview Installments (*)

Correct, the two new features in PeopleSoft Campus Solutions 9.0 that would helpyou find an easy way to set up financial arrangements and schedules postgraduation are: "Enroll in Payment Plan" and " Review Installments".

9. Identify two statements that describe the feature Enrollment Backpack. Mark for Review (1) Points


Mass packaging for Financial Aidsupport for Miscellaneous feesSupporting enrollment based on academic requirements (*)Self-service advisement (*)Self-service reporting of transfer credit

Correct, two statements that describe the feature Enrollment Backpack are: "Self-service advisement" and "Supporting enrollment based on academic requirements".

What's New in PeopleSoft Financial Management Release 9(Answer all questions in this section)

10. You are having a discussion with a potential Customer, who mentions that one of theirkey pains is an extraordinary cost to make different required payments, and that theywould benefit greatly from a real time payment and collection processing system. WhichPeopleSoft Financials application will you be certain to discuss and demonstrate?


Internal Controls EnforcerExpenses (*)e-SettlementsCash Management

Correct, "Expenses" is the PeopleSoft Financials application that you should becertain to discuss and demonstrate.

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11. Your Customer is a commercial customer for Sarbanes-Oxley act. And, due to the factthat your Customer has been awarded government contracts, there are additionalcompliance issues that must be addressed. Which PeopleSoft Financials applicationwould you be certain to discuss and demonstrate?


Internal Controls Enforcer (*)Expensese-SettlementsCash Management

Correct, "Internal Controls Enforcer" is the PeopleSoft Financials application youshould be certain to discuss and demonstrate.

12. Identify two quantifiable value proposition for the purchase and implementation ofPeopleSoft Expenses release 9.0. (Select 2)



Reduce expense report processing time by 150% (*)Completely automate travel and expense processesEnforce travel policies and spending controlsIncrease employee productivity and satisfactionComply with applicable regulationsImprove payment time to employees up to 78% (*)

Correct, two quantifiable value proposition for the purchase and implementation ofPeopleSoft Expenses release 9.0 are: "Reduce expense report processing time by150% " and "Improve payment time to employees up to 78%".

13. Identify three Discovery questions related to sales discussion regarding PeopleSoftExpenses release 9.0. (Select 3)



How can your suppliers investigate payment status or discrepancies?How long does it take to process payments?Do you have visibility into spending trends and out-of-compliance transactions? (*)Do you know how much your company spends processing time and expense reports?(*)How long does it take your company to reimburse employees? (*)What do payment errors cost your organization?How does your payment processing, approval and inquiry process work?What is your error rate in payment processing?Are you able to take advantage of all the early payment discounts available to you bysuppliers?

Correct, three Discovery questions related to sales discussion regarding PeopleSoftExpenses release 9.0 are: "Do you know how much your company spendsprocessing time and expense reports?", "How long does it take your company toreimburse employees?" and "Do you have visibility into spending trends and out-of-compliance transactions?".



14. In PeopleSoft Financial Control and Reporting release 9.0, there are two new features.They are: (Select 2)



Enhanced spreadsheet support for NEXT and SpeedTypes (*)Enhanced combination editing (*)Single location for running all 1099 processesImproved electronic payment processingAutomated credit card transaction processing

Correct, "Enhanced spreadsheet support for NEXT and SpeedTypes" and"Enhanced combination editing" are the two new features in PeopleSoft FinancialControl and Reporting release 9.0.

15. Identify three Discovery questions related to sales discussion regarding PeopleSoft e-Settlements release 9.0. (Select 3)



How would your organization benefit from real-time payment and collectionprocessing?How can your suppliers investigate payment status or discrepancies? (*)How long does it take to process payments? (*)How do you manage your cash on an hourly and/or daily basis?Do you have good information to predict cash availability and short-term cashrequirements?How long does it take your company to reimburse employees?Do you have visibility into spending trends and out-of-compliance transactions?Where are you finding opportunities to make more cash available for investment?What do payment errors cost your organization? (*)

Correct, three Discovery questions related to sales discussion regarding PeopleSofte-Settlements release 9.0 are: "How long does it take to process payments?","What do payment errors cost your organization?" and "How can your suppliersinvestigate payment status or discrepancies?".

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16. In PeopleSoft Credit to Cash release 9.0, there are two new features. They are: (Select 2) Mark for Review (1) Points


Improved electronic payment processingEnhanced spreadsheet support for NEXT and SpeedTypesExcel payment worksheet upload (*)Single location for running all 1099 processesAutomated credit card transaction processing (*)

Correct, "Automated credit card transaction processing" and " Excel paymentworksheet upload" are the two new features in PeopleSoft Credit to Cash release9.0.

17. Your Customer is discussing system requirements with you. They mention that they arevery interested in reducing cycle time by using digital signatures. Which PeopleSoftFinancials application will you be certain to discuss and demonstrate?


ExpensesPayables (*)BillingInternal Controls Enforcer

Correct, "Payables" is the PeopleSoft Financials application you should be certainto discuss and demonstrate.

18. In PeopleSoft Procure to Pay release 9.0, there are three new features. They are: (Select3)



Enhanced combination editingAmount only requisitions (*)Excel payment worksheet uploadImproved electronic payment processing (*)Single location for running all 1099 processes (*)Enhanced spreadsheet support for NEXT and SpeedTypesAutomated credit card transaction processing

Correct, "Improved electronic payment processing", "Amount only requisitions" and"Single location for running all 1099 processes" are the three new features inPeopleSoft Procure to Pay release 9.0.

19. Your Customer is discussing system requirements with you. They mention that they arevery interested in reducing expense report processing with automation. Which PeopleSoftFinancials application will you be certain to discuss and demonstrate?


BillingCash Managemente-Settlements



Expenses (*)

Correct, "Expenses" is the PeopleSoft Financials application you should be certainto discuss and demonstrate.

PeopleSoft Cash Management & Treasury Solutions(Answer all questions in this section)

20. You are having a discussion with a potential PeopleSoft customer. They mention that oneof their key pains is disparate banking, financial, and third-party systems acrossgeographic regions. They have multiple internal systems performing the same functions.This has led to a high cost of payment processing. Which PeopleSoft Financialsapplication will you be certain to discuss and demonstrate?


PeopleSoft Enterprise Cash Management and Treasury (*)PeopleSoft Enterprise ContractsEPM Planning & Budgeting 9.0PeopleSoft Internal Controls Monitor

Correct, "PeopleSoft Enterprise Cash Management and Treasury" is the PeopleSoftFinancials application you should be certain to discuss and demonstrate.

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EPM 9.0: Planning and Budgeting Functional Overview(Answer all questions in this section)

21.There are four functionality focus areas for EPM Planning and Budgeting 9.0 Identify 3: (Select 3) Mark for Review (1) Points


Billing – by making more use of contract line start and end datesEnhanced user security (*)Revenue/Bill Plan TemplatesRenewals – by supporting discounts and surchargesIntegrating Workforce Rewards (*)Enterprise Pricer – by making quantity more robusBalance Sheet Planning & Cash Flow Analysis (*)

Correct, three of the four functionality focus areas for EPM Planning and Budgeting 9.0 are:"Balance Sheet Planning & Cash Flow Analysis", "Enhanced user security" and "IntegratingWorkforce Rewards".

What's New in PeopleSoft Enterprise CRM 9.0(Answer all questions in this section)

22.You are a Sales Consultant having a discussion with a PeopleSoft Supply Chain / OrderManagement Customer. What other products would be a logical upsell suggestion? (Select 3)



Advanced Configurator (*)Supplier Relationship ManagementWork Order ManagementAdvisor (*)Order Capture (*)Asset Lifecycle Management

Correct, "Order Capture", " Advisor " and "Advanced Configurator" are three products thatwould be a logical upsell suggestion when having a discussion with a PeopleSoft SupplyChain / Order Management Customer.

23.You are a Sales Consultant trying to qualify Sales Customer leads. What profile characteristicsshould be targeted? (Identify 2)



Initiative to “get more” out of customers (*)Interest in multichannel marketing campaigns via emailTech savvy customers that prefer or expect to communicate via IMInterest in segmentation of customers to drive business results (*)Strong marketing or Service foundation

Correct, two profile characteristics that should be targeted by a Sales Consultant trying toqualify Sales Customer leads are: "Interest in segmentation of customers to drive businessresults" and "Initiative to “get more” out of customers".

24.You are a Sales Consultant trying to qualify Support Customer leads. What profile characteristicsshould be targeted? (Identify 3)





Large email volumes (*)Tech savvy customers that prefer or expect to communicate via IM (*)Strong sales foundationInterest in segmentation of customers to drive business resultsStrong marketing or Service foundationLower the cost to serve customers with email and chat automation (*)Initiative to “get more” out of customers

Correct, three profile characteristics that should be targeted by a Sales Consultant trying toqualify Support Customer leads are: "Large email volumes", "Lower the cost to servecustomers with email and chat automation" and "Tech savvy customers that prefer or expectto communicate via IM".

25.You are a Sales Consultant trying to qualify Online Marketing Customer leads. What profilecharacteristics should be targeted? (Identify 3)



Initiative to “get more” out of customersInvest in learning more about their customers (*)Lower the cost to serve customers with email and chat automationTech savvy customers that prefer or expect to communicate via IMInterest in segmentation of customers to drive business resultsStrong marketing or Service foundation (*)Interest in multichannel marketing campaigns via email (*)

Correct, three profile characteristics that should be targeted by a Sales Consultant trying toqualify Online Marketing Customer leads are: "Strong marketing or Service foundation","Invest in learning more about their customers" and "Interest in multichannel marketingcampaigns via email".

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What's New in PeopleSoft Enterprise CRM 9.0(Answer all questions in this section)

26. Your organization has numerous demands for report and documenting publishing – youneed rich formatted reports, financial statements, government forms, marketing materials,contracts, checks and labels. For payments and receipts, you are facilitating XML, EFT,or EDI formats to multiple destinations. To manage this, you need costly 3rd partysoftware and custom solutions are required to satisfy business requirements. To maintainthese systems costs even more. Which key feature PeopleSoft CRM Release 9.0 willaddress this issue by simplifying the actions required for integrating your documentmanagement systems?


XML Publisher (*)Business Process OrchestrationOracle BPELCustomer Data Hub

Correct, the PeopleSoft CRM Release 9.0 key feature that can address this issueby simplifying the actions required for integrating your document managementsystems is "XML Publisher".

What's New in PeopleSoft Enterprise Asset Lifecycle Management(Answer all questions in this section)

27. You are a PeopleSoft Customer, looking to purchase Real Estate Management. Whatother application requirements do you have?


Asset Management, ALM Portal PackAsset Management, Project Costing, PurchasingALM Portal Pack, CRM Help Desk, Self-Service Help Desk (*)

Incorrect, for a PeopleSoft Customer looking to purchase Real Estate Management,other application requirements would be "ALM Portal Pack, CRM Help Desk, Self-Service Help Desk".

28. Identify three "buzz" words and industry terms that would lead you to recommend AssetLifecycle Management to a Facilities Management Customer.



CAFM - Computer Aided Facilities Management (*)IT Asset ManagementCapital ProjectsCampus Lifecycle Management (*)Integrated Workplace Management Solution (*)Capital Program ManagementEnterprise Asset Management (EAM)

Correct, three "buzz" words and industry terms that would lead you to recommendAsset Lifecycle Management to a Facilities Management Customer are: "CampusLifecycle Management", "Integrated Workplace Management Solution" and "CAFM -Computer Aided Facilities Management".

29. Identify two applicable industries where PeopleSoft Asset Lifecycle Management 9.0 has Mark for Review



presence.Mark for Review

(1) Points


Oil and GasIndustrial ManufacturingHealthcare (*)Higher Education, K-12 (*)Energy and Utilities

Incorrect, "Higher Education, K-12" and "Healthcare" are two applicable industrieswhere PeopleSoft Asset Lifecycle Management 9.0 has presence.

30. You are a Facilities Manager that needs to be able to report the financial impacts ofassets that cannot be located. Which PeopleSoft Asset Lifecycle Management 9.0 featurecould help complete this task?


Assets Not Reporting (*)Asset ManagementAsset RetirementAsset Monetization

Correct, "Assets Not Reporting" is the PeopleSoft Asset Lifecycle Management 9.0feature that helps with reporting the financial impacts of assets that cannot belocated.

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What's New in PeopleSoft Enterprise Asset Lifecycle Management(Answer all questions in this section)

31. Identify the four main components of the Integrated Asset Management Suite: Mark for Review (1) Points


Real Estate and Portfolio Management (*)Real Estate ManagementFacilities and Space Management (*)Proposal ManagementAsset ManagementFinancial ManagementMaintenance Management (*)Resource ManagementProject Management (*)

Correct, the four main components of the Integrated Asset Management Suite are:"Project Management", "Real Estate and Portfolio Management", "Facilities andSpace Management" and "Maintenance Management".

32. Identify three "buzz" words and industry terms that would lead you to recommend AssetLifecycle Management to a Customer that schedules preventative maintenance projectson a regular basis.



Physical inventory of assetsCondition-based monitoring/maintenance (*)Capital Program Management (*)EAM (Enterprise Asset Management)Capital projects (*)Integrated Workplace Management Solution

Incorrect, three "buzz" words and industry terms that would lead you to recommendAsset Lifecycle Management to a Customer that schedules preventativemaintenance projects on a regular basis are: "Capital projects", "Condition-basedmonitoring/maintenance" and "Capital Program Management".

FIN-ESA 9.0: Contracts Technical Overview(Answer all questions in this section)

33. Identify three benefits associated with Enterprise Pricer. (Select 3) Mark for Review (1) Points


Reduces the number of keystrokes needed to add contract lines (*)Supports Billing Worksheet batch processSynchronizes quantity between contract line and bill plan (*)Automatically creates prepaid bill plansEases the assigning / unassigning of bill plans to Prepaids



Automatically sets the bill plan status to readyAutomates updates to Negotiated Amount (*)

Correct, three benefits associated with Enterprise Pricer are that it "Reduces thenumber of keystrokes needed to add contract lines", "Automates updates toNegotiated Amount" and "Synchronizes quantity between contract line and billplan".

34. Identify two enhancements to Billing in release 9.0. (Select 2) Mark for Review (1) Points


Improved electronic payment processingSingle location for running all 1099 processesReduces the number of keystrokes needed to add contract linesSupports the updating of Contract information with new batch processing (*)Significantly reduces the number of keystrokes needed for prepaidsStart and End Date fields available for printing for all invoice lines created fromContracts. (*)Automatically generates project based milestones

Correct, two enhancements to Billing in release 9.0 are: "Start and End Date fieldsavailable for printing for all invoice lines created from Contracts" and "Supports theupdating of Contract information with new batch processing".

35. The usability and functional enhancements included in PeopleSoft Enterprise Contractsrelease 9.0 impacted 8 features. Identify 3 of them: (Select 3)



Enhanced user securityPrepaids – by streamlining prepaid processing (*)Integrating Workforce RewardsMilestones – by streamlining milestone maintenance (*)Balance Sheet Planning & Cash Flow AnalysisRenewals – by supporting discounts and surcharges (*)Improved Usability and Lower Cost of Ownership

Correct, three of the eight features impacted by the usability and functionalenhancements included in PeopleSoft Enterprise Contracts release 9.0 are:"Renewals – by supporting discounts and surcharges", "Prepaids – by streamliningprepaid processing" and "Milestones – by streamlining milestone maintenance".

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What's New in PeopleSoft Enterprise Supply Chain Management(Answer all questions in this section)

36. You are a Procurement Manager that has been informed that a compliance audit will beconducted in 3 months to check for violations of the Patriot Act. You are looking toquickly implement a product that will pre-deliver integrations to OFAC lists. WhichPeopleSoft application will address this issue?


Supplier Relationship ManagementFinancialsContract ManagementSupply Chain Management (*)

Correct, "Supply Chain Management" is the PeopleSoft application that would helpto quickly implement a product that will pre-deliver integrations to OFAC lists.

37. Within the context of Supply Chain Management, identify the best descriptor of BusinessActivity Monitoring.


An umbrella of standards and technology that can be utilized to reduce cost andcomplexity of developing, deploying and managing web servicessimplifies the actions required for integrating your document management systemsconsolidate data from numerous systems into a single, consistent sourceCRM-related dashboards that help users monitor and manage their operations withreal-time information (*)

Correct, "CRM-related dashboards that help users monitor and manage theiroperations with real-time information" is the best descriptor of Business ActivityMonitoring.

38. You are a Procurement Manager in a Manufacturing environment. You are looking toacquire an application that would support business processes, such as procure to payand order to cash. You also require credit checking and pricing in this application. WhichPeopleSoft application would address these requirements?


Contract ManagementFinancialsSupplier Relationship ManagementSupply Chain Management (*)

Correct, "Supply Chain Management" is the PeopleSoft application that wouldaddress these requirements.

What's New in PeopleSoft Human Capital Management Release 9(Answer all questions in this section)

39. There are five PeopleSoft HCM Themes. Identify 3. Mark for Review (1) Points


Approvals and Delegation FrameworkLean Business Processes (*)XML Publisher AdoptionBecoming an “Employer of Choice”



Enterprise-Wide Talent Management (*)Change Impact AnalyzerExtended Value with Standardized, Innovative Technology (*)

Correct, three of the five PeopleSoft HCM Themes are: " Enterprise-Wide TalentManagement", "Extended Value with Standardized, Innovative Technology" and"Lean Business Processes".

40. Identify two benefit statements that support Focus on Human Capital Managementpositioning. (Select 2)



Seamless touch points update data across applications real-timeCollaboration within and outside of the enterpriseWorld class process that covers the whole employee life cycle (*)Localized to meet requirements on a country by country basisExtensive functionality for all roles (*)

Correct, "Extensive functionality for all roles" and "World class process that coversthe whole employee life cycle" are two benefit statements that support Focus onHuman Capital Management positioning.

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What's New in PeopleSoft Human Capital Management Release 9(Answer all questions in this section)

41. Identify two benefit statements that support integrated positioning. (Select 2) Mark for Review (1) Points


Scalable, configurable, flexible to meet any customer needWorld class process that covers the whole employee life cycleSeamless touch points update data across applications real-time (*)Collaboration within and outside of the enterprise (*)Long-term investment by customers

Correct, "Collaboration within and outside of the enterprise" and "Seamless touchpoints update data across applications real-time" are two benefit statements thatsupport integrated positioning.

42. Identify two benefit statements that support global positioning. (Select 2) Mark for Review (1) Points


World class process that covers the whole employee life cycleExtensive functionality for all rolesScalable, configurable, flexible to meet any customer needLocalized to meet requirements on a country by country basis (*)Designed for use in multinationals, and in individual countries (*)

Correct, two benefit statements that support global positioning are: "Designed foruse in multinationals, and in individual countries" and "Localized to meetrequirements on a country by country basis".

43. Having the ability to access vital data at a moments notice is what makes an organizationworld-class. R12 continues this trend by providing functionality geared towards bothtactical and strategic business goals through metrics measurement, dashboards, andimproved management tools. Which HCM products would address this issue? (Select 3)



Workforce Scorecard (*)Oracle Incentive CompensationePerformanceWorkforce SchedulingEPM (Workforce Analytics) (*)All Self Service Apps (*)Benefits Administration

Correct, three HCM products that would address this issue are: "WorkforceScorecard", "EPM (Workforce Analytics)", and "All Self Service Apps".

44. Talent Management is one of the latest trends in HCM and addresses the growing issueof the shrinking workforce and how to better attract, train and retain key talent. For sales,Talent Management is important because it enables the field to position several productstogether. Which HCM products would address this issue? (Select 3)





All Self Service AppsiRecruitment (*)Help Desk for HROracle Incentive CompensationLearning Management (*)Workforce ScorecardWorkforce Performance Management (*)Change Impact Analyzer

Correct, "Workforce Performance Management", " Learning Management" and "iRecruitment" are three HCM products that would address this issue.

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People Soft Enterprise 9.0 Sales Specialist Assessment