People Making Technology Work™

EMS Information Management and

Billing Services

Presented by

Keely Ritchie-Boland

HTM 304

March 8, 2006

P e o p l e M a k i n g T e c h n o l o g y W o r k

TM

People Making Technology Work™

Affiliated Computer Services, Inc. (ACS)

$5 billion leader in Business Process Outsourcing and IT Solutions

Fortune 500 Company

58,000 employees worldwide

$2.4 billion in state and local government business

People Making Technology Work™

Information Technology

Hardware Hammerhead Xtreme™

– Rugged and reliable tablet computer

– Ideal for the many conditions mobile workers face daily in the field

Software ACS FIREHOUSE

– Easy capture and transfer of data

People Making Technology Work™

How does it Work?

Patient’s driver’s license is swiped to access their personal information

The device automatically prompts emergency services personal to provide all required patient data Medical data Billing data

Patient care report (PCR) is automatically produced

People Making Technology Work™

How does it Work?

The PCR is then sent over high-speed cellular telephone circuits to three different locations Emergency medical service (EMS) provider’s

data warehouse Hospital ACS Billing and Collection

People Making Technology Work™

Key Features

EMS personal can easily access potentially life saving information using this information technology

Key Features– Electronically captures information– Transfers data– Easy Access to Field Protocols– Pharmacology Look Up Tables– Language Translation Tool

People Making Technology Work™

ACS EMS/Fire System Architecture

802,11b

Field UnitHammerhead (XRT) withACS’ EMTablet Software

MDC UnitMobile Client Software

Ambulance

Hospital

Patient Care Report Access

Paramedic Local Hospital PrintingHospital Staff Access via Secure Website

Pre Arrival Email/Pager notification of Critical Care Patient Information

Network

SD

SD

SD

ESC

DLT

PROLIANT 8000

Data Warehouse

ACS Billing and Collection

ACS Database Server

ACS

Fire Department EMS System Diagram

MDC Unit running Mobile Client Software interfaces to FD’s CAD. Mobile Client Software interfaces to EMTablet via bi-

directional API.

Network

RNC

FD CAD

CADMessage

Switch

PDASD

HEWLETTPACKARD

SD

HEWLETTPACKARD

SD

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ACS offers an RMS Solution:Firehouse Software 6.0+

People Making Technology Work™

Valuable Applications of Information Technology

Valuable Applications of the

Information Technology

Saves Money Saves Time

Saves Lives

People Making Technology Work™

Limitations of Information Technology

Technology improves frequently Always a bigger and better

Rely on existing infrastructure for data transfer Data is transferred over existing wireless

networks Hard Drive is weakest part of technology

Hard drive holds just what is necessary for computer to operate

PCR’s are stored on flash drive

People Making Technology Work™

Limitations of Technology

Very expensive $10,000 per ambulance Technology is meant for large municipalities Information technology is leased not bought

People Making Technology Work™

Questions?