This year , WERC is pre-senting The Arc with their WERC Builder award for the agency’s role in helping women value the working opportunities that are avail-able to them. Eleanor Mo-ran, Executive

Director of the program states, “Lori‘s presentations at the center have helped women better understand the numerous jobs that they could hold... and more im-portantly jobs at which they can excel and feel a true sense of value for what they are doing. A job is very important... but a job in which you feel valued is a success

Happenings!A semi-monthly publication for the staff of The Arc, Oneida-Lewis Chapter NYSARC

July-August 2009

PEOPLE • PROGRESS • POTENTIAL www.thearcolc.org

In This Issue:

Executive Director’s Message • pg. 2Accent on Excellence • pg. 2Service Coordination Update • pg. 3New Health Care Educator • pg. 4Knoxboro Carnival Highlights • pg. 5A Man on the Move • pg. 7Arc County Fair Highlights • pg. 8

The Arc Receives ‘WERC’ Builder Award

Rotary Community Corps Group

By: Frank CentolaFor those of you who may not be familiar with the Women’s Employment and Re-source Center (WERC), they are an agency that provides job readiness assistance to women in Oneida, Madison and Herkimer counties with the goal of helping them become gainfully employed. WERC’s mission is to provide guidance, hope and vision which will lead to personal self-sufficiency and eventually economic independence.

Lori Pavia, Arc’s Human Resources staff development coordinator became affiliated with WERC in 2006. She has offered presentations to their clientele on employment opportunities at The Arc as well as offering perspectives on current challenges relevant to employment oppor-tunities in our area. It has been said that Lori has ‘an upbeat yet realistic approach’ to the area’s job market.

By: Michelle WhiteThe agency has started a new group for young adults with disabilities: Rotary Community Corps (RCC). This is an off-shoot of the Utica Rotary. The members value community service and want to im-prove the quality of life in our community. The premise is one day individuals with disabilities will be full fledged members of Rotary Clubs. Mentors, Shari Tine and Julie Baum, began meeting with the group

L to R: Gail Miskowiec, Director of Day Services, Angela Z. VanDerhoof, Executive Director and a representative District Rotarian.

Lori Pavia

for everyone involved. For this reason we want to acknowledge The Arc... for caring about those who may want to help them meet their goals and mission. The Arc is successful because it cares about not only who it serves... but choosing the right people to help them provide the best services possible... and it cares about providing quality information to help all job seekers whether they work at The Arc or elsewhere. It is the partnerships such as ours with The Arc that help make our women succeed” said Ms. Moran.

Lori noted that The Arc’s involvement with the WERC program has been mutu-ally beneficial as The Arc has met many fine employees and assisted them in finding meaningful employment. Lori will be accepting the Werc Builder award on behalf of the Arc at an awards luncheon on October 7th 2009 at the Yahnundasis .

in July, and members wanted to immedi-ately start their first community project. It was decided to collect school supplies and donate what is collected to local agencies/organizations for distribution to low income children. Boxes were placed conveniently throughout the Agency. The timing couldn’t have been better. Stores everywhere were running ‘back-to-school’ specials and it was possible to bring in a bag of goodies for less than $10! Once again, Arc staff showed their generos-ity and we were able to donate boxes of school supplies to children who may not have had everything they needed to begin the school year. Future projects the RCC has planned include serving lunch at the Hope House and collecting used chil-dren’s books to donate to a local daycare center. Anyone interested in learning more about RCC may contact Shari or Julie.

A Message From

Angela Z. VanDerhoofThe Arc, Executive Director

Keeping The Arc Family Informed July - August 2009 • Page 2

Is a semi-monthly newsletter published by The Arc, Oneida-Lewis Chapter, NYSARC © 2009A United Way Agencywww.thearcolc.org

News Advisory Committee:Publisher: Anne Van Strander, Director of Community Development

Editor/Designer: Pamela DelMedico, Public Relations Coordinator

Jo-Ann Mox, Community Development Assistant

Colleen Bottini, Assistant Director of Service Coordination South

Frank Centola, Deputy Director of Residential Services

Deborah Barrett, Special Projects Coordinator

Sharon Daktor, Quality Assurance

Victoria Hillebrand, Director of Community Recreation

Terrie Ripp, Habilitation Coordinator North

Mary Jane Tottey, Director of Residential Services

Michele White, Project Coordinator

Shannon Clark, Children’s Programs Coordinator Distribution: Angie Swartwout, Receptionist

Happenings! is YOUR newsletter. Comments, story ideas and announcements are always welcome. Please send to the Community Development office at 245 Genesee Street or email story ideas to pdelmedico@thearcolc.org.

PLEASE NOTE: The deadline for story ideas is the first Friday of February, April, June, August, October and December.

THINK GREEN! Dupli (printer of this newsletter) is 100% powered by Green-E certified WIND POWER ELECTRICITY!

November 2009November 20, The Band Flame - Rotary 55th Anniversary Celebration Party

55th Anniversary Events

SEND US YOUR NEWS!!

Comments, story ideas and announcements are always

welcome. Please send them to the Community Development office at

245 Genesee Street Utica, New York 13501 or

email story ideas to pdelmedico@thearcolc.org.

Happenings!Accent on Excellence Honors Friends

of the Arc Director

As you look at this edi-tion of “Happenings”, it seems most appropriate to talk once again about the 55th Anniversary of our organization. 500 of us enjoyed a great picnic featuring food, friends and fellowship orchestrated by staff on August 15th – granted it was the hottest day that most of us have experienced, not only this year, but in past years, but that did not deter us from doing a commemorative walk for our anniversary before the picnic or enjoying all of the activities that our committee devised through-out the day from cake contests to tarot card readings to Irish ballads (is there

By: Anne Van StranderCrystal Graves, Director of Human Re-sources for Carbone Auto Group and a Director on the Friends of the Arc Foun-dation Board, will receive an Accent on Excellence Award at a noon luncheon on October 15th at Daniele’s Banquet Spe-cialists on Seneca Turnpike.

Accent on Excellence was founded in 2000 by the Observer Dispatch and Northland Communications to honor area residents of Oneida and Herkimer coun-ties younger than 40 who are making a difference in the community. This year the program is honoring 10 young adults who are making a positive difference not only in their jobs but in the community volunteering for non profits helping to make the Mohawk Valley a better place to live and work.

Crystal Graves has been a long time friend to The Arc, Oneida-Lewis Chapter. Graves joined the foundation board in

2002 and has held the of-fices of Secre-tary/Treasurer and Vice Presi-dent. She has worked on fundraising committees for Arc events such as the Gala, Silent Auction and Golf Tourna-ment. She has been involved in the CollegeWorks program through participation on the Lynda Ford Awards Committee.

The Arc family is proud to congratulate Crystal and we thank her for her role as a young leader and her many contributions not only to our agency but to the entire community.

Crystal Graves

any others) by Vincent Colgan. It was a smash-ing success.

It was a success be-cause we value each other, we value the important partnerships we have and because everyday we know the importance of our Mis-sion. We expect that all of you readers do also, because so many of you are friends of the Arc and support our activi-

ties so this is a column of gratitude.

Thank you to all who have made, not only the Anniversary observations out-standing and fun, but for your advocacy year in and year out.

Keeping The Arc Family Informed Page 3 • July - August 2009

Know someone who would like to volunteer?Contact our Volunteer Coordinator, Edie Pugh, for more information

or to get an application.Call 315.272.1521 or email epugh@thearcolc.org.

Service Coordination: Update

Knoxboro - Where Loretta Chase Belongs!

By: Colleen BottiniBy mid-September, the Service Coordina-tion program will be serving approximately 500 OMRDD individuals living indepen-dently, with family, or in residences! We are also expanding the number of Traumatic Brain Injury (TBI) individuals we serve; we have 12 individuals presently, and are exploring 6 new referrals. This is a feat, given that there are not many TBI providers. The Arc Oneida-Lewis Chapter continues to be one of the largest non-profit providers of Service Coordination in the area.

The SC division has also become a certi-fied “Broker Agency” for Consolidated Support Services (CSS). Also, OMRDD has contacted us to become trained to provide “Fiscal Management Services” (FMS). This will allow the Agency to be-come an “Agency with Choice”. These pro-grams promote self-determination among the individuals we serve by empowering them to take control and responsibility

By: Sharon DaktorThings didn’t look good for little four year old Loretta Chase. She was a diabetic and the disease was out of control. At Upstate Medical in Syracuse, Loretta suffered a stroke and remained in a coma for 60 days. Her prognosis was very, very poor. Grandmother, Thelma Chase, and her friend Roger Gregory heard words from the physician they had been dreading, “Loretta is unresponsive. She will remain in a vegetative state and will never walk or talk again. She probably won’t live past the age of 21. The best place for her now is Rome Developmental Center (RDC).” Twenty-five years ago, that was a common option for children who were disabled. So, in 1984, Loretta was trans-ferred to RDC.

A doctor at RDC noticed when he moved a “Gloworm” toy in front of Loretta’s eyes that they followed the light. He felt that

to shape their own lives. Under these programs, individuals will manage their own budget, select staff, and essentially make all their own decisions, large and small. The purpose is to move to a more self-directed system from the traditional provider-directed system. As a premier Agency, The Arc Oneida-Lewis Chapter continues its reputation of advocating for, and supporting people with devel-opmental disabilities and their families by incorporating the self-determination philosophy and its related programming.

Loretta might benefit from rehabilitative services and it didn’t take long for Lo-retta’s grandmother to act on the advice. After five months at Faxton Children’s Hospital, Loretta went home - walking again, smiling and trying to communicate. Although she never regained her speech, Loretta has learned to communicate with gestures and her own form of sign lan-guage that is understood by those close to her.

Loretta now attends The Arc, Oneida-Lewis Chapter’s Knoxboro Day Services program for adults with developmental disabilities. Her grandmother says, “Loretta just loves The Arc, Oneida-Lewis Day Program. Staff members know her very well and it’s something that makes us feel good - that they can understand an expression or a gesture and know if things are okay with her.”

Occupational and physical therapy and psychological services are available at Knoxboro, but the activities are what interest Loretta. She also loves country music, which is not surprising, as her grandmother has always been in country bands - The Blue River Band and now Double Chase. If country music isn’t play-ing in their home, Loretta makes sure that it gets turned on!

Grandmother’s long time friend, Roger Gregory, says that Loretta is a real joy and keeps them young. “Loretta wakes up with a smile and goes to bed with a smile. She loves to go to Wal-Mart and Flo’s Diner.” She enjoys family events that include eight siblings in the blended family. “She interacts with them, they interact with her and they always have a good time together.”

Loretta is 28 now and, like most young adults, will one day make the transition away from home. Regardless, Loretta’s day program will not change. “It takes a lot to learn about Loretta. The staff at Knoxboro are great with her, always make us feel welcome and we’ve really estab-lished a great relationship with them.

Additionally, we are also working to obtain a contract for the Nursing Home Diversion and Transition program. In this program, Service Coordinators will work with both the elderly and individuals with medical, intellectual and developmental disabili-ties. The goal is to keep these people living in their homes with a network of supports whom otherwise would need to receive a nursing home level of care. The application has been submitted to the Department of Health and we are await-ing a decision.

What does this all mean? Essentially, Service Coordination is expanding the scope of services we provide to our com-munity. Not only do we want to remain a viable competitor, we want to continue to answer the calls of our community and improve upon the quality of services we provide. It’s definitely an exciting time for Service Coordination and The Arc Oneida-Lewis Chapter as a whole!

Arc Service Coordination

Keeping The Arc Family Informed July - August 2009 • Page 4

BEN E. Fits

Puzzled by your benefits?Ben E. Fits will piece it all together!

Like to be up on all the latest news? Then don’t forget you can keep yourself up to date with your benefits and HRA ONLINE! Quick, secure and hassle free is how benefits should be! Human Re-sources would like to remind everyone that HRA and benefits can be accessed 24 hours a day ONLINE.

To access your Jaeger & Flynn As-sociates, Inc. Online Reimbursement Account please log onto https://jfaflex.LH1ondemand.com. Your USER ID is your first initial followed by your last name and the last four digits of your so-cial security number (i.e. jsmith1281). Your PASSWORD when you log in for the first time is password. After your initial log on you will be prompted to change your password. After logging in you will have access to YOUR OWN ON-LINE ACCOUNT! View and update your

personal profile, change addresses and dependent information, reimbursement account activity and balances, claim history, download forms and MUCH MORE!

Accessing your Benefits Passport ON-LINE is just as quick and easy! Log onto www.benefitspassport.com. To sign in the USER ID is thearcolc and the PASS-WORD is employee. Readily access your Summary Plan Description, Summary Material Modifications for your HRA and any other flexible benefits.

Enjoying all your free time? Here’s one more way to make the most of it; Sign up for DIRECT DEPOST for your HRA reimbursement! For those who are eligible for HRA, direct deposit is quick, easy and secure! Save time and money through direct deposit! Direct deposit forms can be picked up in the Human Resources Office.

REMEMBER- if your have ANY questions, comments or concerns do not hesi-tate to contact the Human Resources Department for help and or assistance with any of your needs. Doesn’t it feel good to be in “the know”?

Quick and EasyOnline Updates!

Carol G. Allen1947-2009 • Carol started in the Arc Day habilitation Program at Gore Road in Rome in January of 1986. For over 20 years, Carol enjoyed the variety of activities offered and friendships made at Gore Rd. She will be greatly missed by her many friends and family.Carol passed away 8-18-09.

Eunice Kennedy Shriver1921-2009 • Inspired in part by her disabled sister Rosemary, she founded the Special Olympics in 1968. She

The Arc Welcomes New Health Care

EducatorBy: Jo-Ann Mox Charlene Craw-ford joined the Arc Family on August 3, 2009. Char-lene attended Nursing School in Binghamton, NY and later received a BS in Nursing from Utica Col-lege.

She brings to The Arc 34 years experience as a Critical Care Nurse. The daily inten-sity of bedside care of critical patients combined with the long hours and on-call emergencies, lead Charlene to make a change.

When asked “Why The Arc”, Charlene re-sponded “I tend to gravitate to new things to broaden my experience. My previous contact with individuals was limited; soon I discovered the importance of the direct care professionals. Their care and dedi-cation to the individuals made me realize that I wanted to know more about this type of service.”

Charlene is most impressed with the level of respect of The Arc and its employees for each other and the individuals that we serve. This respect and dedication has been evident from the interview process, through orientation and daily activity. The greatest challenge Charlene feels will be learning the organization and personnel. She plans to continue the level of educa-tion that has previously been provided. Charlene feels the program works and she doesn’t anticipate making any major changes.

Charlene resides in Deerfield with her husband of 34 years Ron, (she married the boy- across the street! ). Charlene and Ron have a daughter Gail, a teacher in the Utica School District, and a son Brian, who works for Byrne Dairy; and a special granddaughter Brianna. As a fam-ily they like to snowmobile and play golf. Charlene enjoys knitting and crocheting in her spare time.

Charlene Crawford

remained a champion for rights of the developmentally disabled through out her life. Many Special Olympians from The Arc have participated in both sum-mer and winter games over the years.Eunice passed away 8-11-09.

Edward M. Kennedy1932-2009 • Brother of Eunice Kenne-dy Shriver, Senator Kennedy was a life-long champion for health care reform. He showed us all what true compassion, a strong vision, and real dedication to humanity can do. Senator Kennedy passed away 8-25-09

Keeping The Arc Family Informed Page 5 • July - August 2009

An exclusive publication ofThe Arc, Oneida-Lewis

Chapter, NYSARC

Autism Conference to be Held

Food, Fun and Friendship at Knoxboro!

Madison Cortland ARC and The Arc of Oneida-Lewis are pleased to offer a full day seminar on Tuesday, September 22, “Advances in Understanding and Interven-tions- Autism Spectrum Disorders and Asperger’s Syndrome in Children.”

The seminar will be given by Dr. Celine Saulnier, the Training Director for the Yale Autism Program at the Yale Child Study Center, where Dr. Saulnier and a team of doctors supervises and conducts diagnostic evaluations for both the Infant and Toddler Clinic and the School-aged Developmental Disabilities Clinic.

Through her research, teaching and writ-ing, Dr. Saulnier has made significant contributions to the field of Asperger’s Syndrome and Autism. She has been awarded the Margaret L. Bauman, M.D. Award for Excellence in Serving the Au-tism Community: Distinguished Service Award, and is a contributing author to a number of publications on Autism includ-ing “The Handbook of Autism and Perva-sive Developmental Disorders, Volume 2”.

By: Jo-Ann MoxOn August 26th, Knoxboro Day Hab held its 3rd Annual Carnival with a little help from their friends from Hamilton Serves. Hamilton Serves is a group of student volunteers from Hamilton College. They have not missed a Knoxboro Carnival yet! Students helped with every aspect of the event, freeing staff to focus on giving our individuals the best day possible.

Festivities held from 10:30 am to 1:30 pm, promised something for everyone and delivered. Traditional carnival food including hot dogs, ice cream, sno-cones, pop-corn and everyone’s favorite, cotton candy were on the menu. Games included duck pond, milk can toss, balloon darts, putt-putt golf, frog jumping game and much more.

All attending enjoyed the day particularly the students and individuals that got along so well; the day would not have been the success it was without their help! They can’t wait for Knoxboro’s 4th Annual Carnival!

At the end of the seminar, attendees will be able to:• Describe differences between Autism and Asperger’s Syndrome.• Identify multidisciplinary assessments and diagnostic procedures useful in evaluating individuals with ASD’s.• Describe key elements in appropriate educational programs, as well as specific teaching strategies for the varying presen-tations of individuals with ASD’s.• Indentify various social skills interven-tions and communication strategies for younger and older individuals with ASD’s.• Identify common pitfalls in treatment and intervention services.

This program will be held from 9 a.m. to 4 p.m. at the Shenandoah Golf Club of Turning Stone Resort in Verona, NY and is for families, NYSARC staff, teachers and professionals. The cost will be $50 for a family member, $60 for NYSARC staff and $70 for a teacher or other profes-sional. Registration deadline is Tuesday, September 15. For additional information or to pick up a registration form, please contact Mary Beth Redmond at x1606.

CherubsArc Cherubs features photos of Staff’s children, grandchildren, nieces, nephews, cousins and even pets.

If you have a photo that you would like to include, please send it to Jo-Ann Mox in the Community Development Office at 245 Genesee Street or you can email it to her at jmox@thearcolc.org.

Please include your name and title, with a small caption about the photo. You can talk about names, ages, special accomplishments and occasions.

Deadline for Sept./Oct. is Oct. 9th

Keeping The Arc Family Informed July - August 2009 • Page 6

Daniel Semeraro, Grandson of Joyce Semeraro,Administrative Assistant Day Services is en-gaged to be married to Brynn Gillen-Dennis in August 2010. Daniel and Brynn are graduates of SUNY Oswego and will be pursuing their Masters’ degrees in the Fall.

Mariah 6, Savan 5, Julianna 1 1/2, & and Alessandra 6 months are the Pride and Joys of Santana Charlotteen, Human Resources Clerk and her husband Alexis Charlotteen. Santana is also the proud owner of “Nala”, the newest edition to the family.

Camille Mahar, Purchasing, and family recently traveled to Clifton Park, NY to see Kevin Costner and his band Modern West. “A Good Time Was Had By All”.L-R: Daughter Kelly, Camille, Kevin Costner and Camille’s son Aaron.

Isabella Roberts, daughter of Jason Roberts, Residence Manager, Wheatley Circle celebrated her 3rd birthday in June at Friendly’s with her monkey and her dad!

Grandchildren of Angie Swartout, Receptionist, Jocelyn 5, is an aspiring gymnast, while brother Jarod 7, is an avid baseball player. The Matusiak children reside in Watertown NY.

Rylee, 7 month old “grand-pup” of Lynn Klein, Program Manager, Stowe St and Supportives saw her first parade July 4th, complete with horses. Her “dad”, GJ, is Lynn’s son- in law.

Look Who’s Here!- Caleb Michael Farney born June 26, 2009- nephew of Amy Millard, Employment Specialist ES-North was welcomed home by Big Brother Alex 2-1/2!

Alisa Petronella, Program Manager, Residential is the proud mother of happy little Victor Petronella, 15 months!

Beth O’Brien, Service Liaison,

Knoxboro is the proud

grandmother of Zoey 2, Gage 2 and Baby Seth Joseph 2 mos.

Kathy Fazekas, a resident at Austin Rd., Glenfield recently had the pleasure of staying at the Turning Stone Resort with Residence Manager Lynda Daily. On July 16th, after enjoying the Bobby Vinton concert, she was treated to an

extra surprise, arranged by Lynda, when she was escorted back stage to meet Bobby Vinton and have her picture taken with him! Kathy had a great time and can’t wait to go back.

Paula Pacciarelli,CFS Evening Rec, stood up for Jason James and Denise Clark, at their July 18th Wedding. A special friendship was formed from riding the Dial-A-Drive Van for over 2 years.

Ethan William Schaak - Son of Danielle (Coughlin)

Schaak and Michael Schaak who reside in

Michigan. Grandson of Charlene, Quality Man-

ager, Residential Services and Jack Coughlin. Born

July 26th, 7:58am. 6 lbs.2 oz.18 1/4”. This is

their 1st grandchild - they are so proud!

Congratulations to Courtney Coffin,

Community Integra-tion Specialist at Gore Rd. on the birth of her

daughter Alexis Mae Clark born May 21st,

2009 at 10:58 am, 7lbs and 18.5 inches.

Congratulations to Tamara Retamar, School-to-Work Coordinator, Employment Services, on her marriage

to Scott Doyle on June 19th, 2009. Mr. and Mrs.

Doyle are the proud par-ents of Logan, who turned

1 year July 18th.

Nyssa Rugh 2-1/2 is the daughter of Amy Rugh, Foundations Assistant in the School to Work

Program. Michelle Snyder, Parkside Court Residential is Nyssa’s

Godmother.

Keeping The Arc Family Informed Page 7 • July - August 2009

By: Michelle White

The event we all enjoyed (on a very warm) Saturday, August 15th took months of planning to become reality.

The following is the list of those on the committee who dedicated their time to making it all happen: Charlene CoughlinFrank CentolaJoyce SemeraroMichele WolcottLori SmaldonChristine SperlAngie LazioMelissa McNamaraCindy GriswoldConnie JordanGail SiegelThelma MatthewsPam DelMedicoEdie PughSarah Coughlin

By: Sharon DaktorMatthew 17, is currently a “bridge” stu-dent attending his senior year at MVCC, where he is majoring in engineering science. One day he aspires to create his own lacrosse equipment. “I’d like to create the equipment first and then sell it to companies, and then maybe open my own business.” Matthew is currently the captain of the lacrosse team, which he has played on for six years.

Matthew’s energy and drive are a real bonus for the Saturday Friend’s program where he has volunteered for five years. “I like to play with the kids and hang out.” Matthew explained that because of work, he doesn’t volunteer as often as he used to, and he misses it.

The Arc County Fair Committee

Matthew Burke a Young Man on the Move!

They deserve a world of thanks for making such an undertaking appear easy. New Hartford’s Town Park was booked in January and the committee had been busy ever since. The Arc’s 55th Anniversary Picnic took on the theme, “County Fair.” The com-mittee saw to it anything you could possibly imagine as part of a county fair was pres-ent in the town park that day. Charlene Coughlin, chair, said she was most excited that people enjoyed themselves. That was the committee’s goal; to plan something for everyone and ensure everyone had fun! Charlene went on to say that each com-mittee member went above and beyond in doing anything asked of them. A fair of the magnitude we saw Saturday could not have been possible without the efforts of this committee.

Saturday Friend’s is not his only involve-ment with children or teens with disabili-ties. Matthew is currently the President of the Best Buddies Club at school. “It’s a lot like Saturday Friends, but it is students volunteering to act as a buddy to some-one with a disability. It’s a 1:1 match,” he said. Matthew explained that the buddy connects with a person with a disability and then they get together or talk on the telephone a few times a month.

Matthew’s first real experience with chil-dren with developmental disabilities be-gan over a game of Legos when he met his life long friend Matthew. Today, they go on family vacations together, go to the movies, or just hang out. “At my school, kids are not really picked on if they have

a disability, but they can be ‘ignored.’ My friends know that they can’t ignore my friends with disabilities, they become part of our group.” Matthew said that recently, some friends wanted to get together to see a Harry Potter movie, and he called his friend Matthew to see if he wanted to go with us. It was all fine and we had a lot of fun.”

Matthew hopes to graduate from MVCC and then transfer to either Clarkson University or Norwich for engineering. He is a recent recipient of The Rotary Youth Leadership Award, an award that honors young people who exhibit leadership and are rendering service to their communi-ties.

Keeping The Arc Family Informed July - August 2009 • Page 8

The Arc Summer Picnic Puzzle!

Across1.) A semi-monthly publication for The Arc Staff3.) The Arc devil’s don’t like them5.) Rachel Simon rode the bus with her7.) The Residence on the hill that has much love but no “HEART”9.) The Arc’s new-est Day Hailitation “venture”10.) The Arc’s lit-telest ANGELS11.) MVCC “works”

Down1.) The kind of “dogs” served today2.) People, _______, Potential3.) The E.D.’s first name4.) The shortest sea-son in upstate NY6.) The town Drunk on the Andy Griffth Show who also got stuck between floors at 245 Genesee St.8.) The most famous Jackson

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