WHO IS SUPERIOR? SUPERIOR is a MENTOR future headquartered in Glenmarie, Shah Alam and with more than

40 mentee ’A’ on Art, Graphic and Stationary stores in 40 locations in Malaysia. With 40 mentee ’A’ new stores opening in April 09 all over Malaysia,

SUPERIOR is the biggest growing retail office products retail chain in Malaysia.

SUPERIOR stores are mentee outlets - they benefit from the global purchasing power of a strong international company combined with the energy, entrepreneurial flair and commitment of an owner managed business.

SUPERIOR provides the benefits of a well-known powerful brand to otherwise small, independent and often unsupported companies.

Key Points: 1)Going to be the BIGGEST growing office products retailer in Malaysia.2)Mentor/Mentee Program solution for established mentee ‘A’ for Art, Graphic and Stationary and new mentee B for stationary and photocopy. 3)With the loan of RM500,000 for Mentee ‘A’ RM250,00 for Mentee ‘B’ from MARA at the interest of 2.2% per annum.4)Full training support to help you succeed 5)Store site selection, planning and design6)The Superior training program7)No initial Mentor/Mentee fee

WHAT IS THE SUPERIOR CONCEPT?

SUPERIOR is a Art, Graphic and Stationary Material supply retail that supplies small and medium size businesses and consumers with a complete range of office and stationery

products. The stores are modern looking and attractive with clean, bright and uncluttered colors and designs featuring a wide range of products.

There is more to SUPERIOR than retail - telemarketing, e-commerce and direct mail - the SUPERIOR system provides a convenient and low cost source of office products to all sizes of

businesses. The Superior mentee sells from its attractive store and delivers to businesses orders placed by phone or on the web.

The retail store creates a positive and professional image and serves as a delivery and warehouse center.

Deliveries are handled by the mentee's staff or handled by a specially appointed logistics supplier.

SUPERIOR - WHAT IS A TYPICAL STORE?MENTOR SUPPORT

The SUPERIOR model store ranges from 24ft to 75ft, is located on a Main Street with high pedestrian traffic. There should be some available parking and access for easy

receipt and delivery of supplies and the shipping of orders.

Key Points: Clean, attractive facade

Parking, visibility and access are attractive features Small and medium size. Centrally located near businesses

High pedestrian count Near office buildings

PROGRAM PERUNCITAN MARA SYSTEM:

Program Peruncitan Mara is the most successful way to launch a business for the Bumiputra i.e. Orang Melayu - using established, proven business

techniques that enhance your chances for success. You rapidly build a business whos market value can be realized should you ever want to sell.

SUPERIOR is a proven and successful formula, with over 18 years in

business. It is a professional way to enter the office products business in an otherwise fragmented market.

SUPERIOR is rapidly developing a strong global brand giving instant

recognition. It is the only Mara Mentor/Mentee in office products retail. SUPERIOR gives you the opportunity to share in its success and build a

great business.

SUPERIOR stores feature more than 2500 products consisting of well-known international brands and good value branded products. These products satisfy all the office needs of

businesses from office machines and furniture to stationery items.

Key Points: Up to 2500 products in store depending on size

The 500 best selling products usually account for 75% of sales The assortment includes branded products made in Europe, Australia and China and direct

imports through the SUPERIOR Sourcing and Logistics center of a number of fast selling stationery products and office furniture made in Europe and China at attractive costs

Easy auto ordering on the SUPERIOR web site Availability of products from the SUPERIOR Glenmarie, Shah Alam Warehouse

Purchases from MentorPreferential terms and prices from SUPERIOR’s list of preferred vendors of well-known

international brands

THE PRODUCT ASSORTMENT:

Build your own business and maximize your chances of success by adopting a well-proven formula.

Join a fast growing Superior group of successful with Mentor. Buy cooperatively and benefit from the synergy of the SUPERIOR trademark and

its proven system. Purchase SUPERIOR products manufactured in Europe and China from the

SUPERIOR Website easily and at low cost. Purchase from SUPERIOR Glenmarie, Shah Alam products made all over the world

at value prices and non will be purchase locally and bypass the local agents. Become an office products leader in your market by appointing new mentee and

converting stationers and dealers to the SUPERIOR model.

WHY JOIN SUPERIOR?

Prefer person with experience in the office products business or other complimentary businesses such as furniture dealerships, copy centers or retail outlets. Must be

entrepreneurially minded, a well respected member of the community and eager to build a substantial business with hard work and the support of a proven concept.

SUPERIOR is a comprehensive training and know-how transfer system covering all aspects of launching and running a modern retail and A to B operation. SUPERIOR is interested in

owners/managers who can capitalize on the strength of an increasingly recognizable brand and a fast expanding global network with stores in thirty-two countries. Ideally you will

already have a warehouse or a retail premise that is suitable for SUPERIOR or you may be considering opening one in the near future.

Experience in any of the businesses listed below greatly facilitates the chances for success of a mentee ‘A’ candidate:

Wholesaler, retailer, distributor or manufacturer of office products, computers and office furniture. Provider of software solutions or a retailer of office automation machines and

cellular phones. Owner of a large retail chain or a chain of copy centers. Furniture distributor with showrooms.

SUPERIOR CANDIDATE PROFILE:

There is obviously quite a lot involved in operating a retail and A to B business in a sophisticated market but the SUPERIOR step by step training program makes it all easy. The

full training usually takes two weeks until the first store is launched and is conducted through a series of visits by our experts in mentor. Some of the steps involved in the process

are: Creating the organization needed and providing job descriptions and timing of hire

Store site selection, planning and design Selection of assortment, vendors negotiations and access to global sources

Operational procedures, procurement and delivery of products to customers Pre and post launch marketing programs

Sales and telemarketing training Training of personnel and merchandising of the first store

Importing from Europe and China branded products Implementation of SUPERIOR Website and E-commerce

SUPERIOR TRAINING PROGRAM

Full rights to the SUPERIOR retailer in your market area

The right to open as many MENTEE B as you wish Full training support to help you succeed

Online purchasing International branded products

Central marketing, catalogue program and internet catalogueCustomer discount card

Every month promotion and salesMentor merchandising and retailing professional staff make regular advice and training

to the mentee.Less sellable products will be replace with the new products (interchangeable)

Always update new productsAccounting online (inventory, bar code, auto order and accounting lager)

Regular advertisingMOF license with the help from Mara and Mentor

Training and comprehensive manualsProducts knowledge online

SOP Exclusive territory in which to operate

SUPERIOR software for POS & Backoffice use

MENTOR SUPPORT

CONVERSION COSTS These are average costs, which depend on the conditions of your store's interior and exterior and

the type of your fixtures.

STATIONARY AND PHOTOCOPY MACHINE 180,200.00

SHOW ROOM FURNITURE AND FITTING 65,600.00

SYSTEM & POINT OF SALES 10,300.00

OFFICE & RETAILS FURNITURE 13,700.00

COMPANY REGISTERATION (ACTUAL COST) 2,400.00

TOTAL INVESTMENT 275,200.00

LOAN FROM MARA 250,000.00

CONSIDERING YOUR INVESTMENT 25,200.00

PROJECTED CASH FLOW FOR CATEGORY PROJECTED CASH FLOW FOR CATEGORY ‘B' ‘B'

1st Quarter 2nd Quarter 3rd Quarter 4thQuarter 1st Quarter 2nd Quarter 3rd Quarter 4thQuarterBalance b/f - A - 26,049.00 58,167.90 86,057.93 109,215.74 132,562.23 157,741.06 182,399.06Daily Collection/TURNOVER 190,000.00 209,000.00 217,360.00 221,707.20 223,924.27 230,642.00 230,642.00 235,254.84Overdraft - B - - - - - - - -

190,000.00 235,049.00 275,527.90 307,765.13 333,140.01 363,204.23 388,383.06 417,653.90Less: COST OF SALESPurchase 123,500.00 135,850.00 141,284.00 144,109.68 145,550.78 149,917.30 149,917.30 152,915.65Maintenance of computer - - - - - - - -

               Cash Surplus/Gross Profit 66,500.00 99,199.00 134,243.90 163,655.45 187,589.23 213,286.93 238,465.76 264,738.25

               Less: EXPENSES

Auditors Remuneration - - - 2,500.00 - - - 2,500.00Advertisement - - - - - - - - Shop rental 7,500.00 7,500.00 7,500.00 7,500.00 7,500.00 7,500.00 7,500.00 7,500.00Consultant Fees 900 900 900 900 3,600.00 3,600.00 3,600.00 1,058.65Salaries/Overtime 7,500.00 7,500.00 7,500.00 7,500.00 7,500.00 7,500.00 7,500.00 7,500.00Directors Remuneration 15,000.00 15,000.00 15,000.00 15,000.00 15,000.00 15,000.00 15,000.00 15,000.00Electricity And Water 1,900.00 1,900.00 1,900.00 1,900.00 1,900.00 1,900.00 1,900.00 1,900.00Entertainment 1,000.00 1,205.00 1,452.03 1,749.69 2,108.38 2,540.59 3,061.42 3,689.01Gifts and Donation 250 418 434.72 443.41 447.85 461.28 461.28 470.51Company Secreatery Fees 225 225 225 225 225 225 225 225Licence and Registration 330 330 330 330 330 330 330 330Medical Fees 418 459.8 478.19 487.76 492.63 507.41 507.41 517.56Newspaper and Periodicals 25 25 25 25 25 25 25 25Petrol and Toll 988 1,086.80 1,130.27 1,152.88 1,164.41 1,199.34 1,199.34 1,223.33Printing and Stationary 665 731.5 760.76 775.98 783.73 807.25 807.25 823.39

36,701.00 37,281.10 37,635.97 40,489.71 41,077.00 41,595.88 42,116.70 42,762.4429,799.00 61,917.90 96,607.93 123,165.74 146,512.23 171,691.06 196,349.06 221,975.81

Principal (Team Loan) - - 6,800.00 10,200.00 10,200.00 10,200.00 10,200.00 10,200.00Bank Interest (Overdraft) - B - - - - - - - - Hire Purchase Transportation 3,750.00 3,750.00 3,750.00 3,750.00 3,750.00 3,750.00 3,750.00 3,750.00

               Cash Balance: Surplus / (Deficit) 26,049.00 58,167.90 86,057.93 109,215.74 132,562.23 157,741.06 182,399.06 208,025.81

MISSION STATEMENT

Mission: To assist Bumiputra and dealers in building a profitable

business by supplying small and medium size companies with all their

office products needs under the SUPERIOR roof.

CONCEPT

The future mentee sale of a complete range of office products, small business machines and office furniture through self-service superstores, e-commerce, direct mail and telemarketing. Under this system, the Mentor purchases cooperatively at the lowest available prices for mentee ‘A’ and mentee ‘B’, and sells under the umbrella of a well known name, in an attractive self service environment, assisted by a colorful promotional brochure, his main advertising and selling vehicle. Retail sales take place in large superstores owned by the mentee ‘A’ and mentee ‘B’.