Q

Peabody Institute Library of Danvers

15 Sylvan Street, Danvers, MA 01923

978-774-0554 danverslibrary.org

Board of Trustees

Michael Hagan, Chair

Irene Conte

Julie Curtis

Dr. Charles Desmond

Christi Farrar

Natalie Luca Fiore

Joan Hagerty

Frank Herschede

Donna Hopkins

Director

Alexander Lent

Assistant Director

Jennifer McGeorge

Meeting of the Library Board of Trustees

7pm, April 15, 2020

Location: Meeting Conducted Remotely

Agenda

Executive Order on Remote Participation & Remote

Conduct for Open Meetings

Trustee Reports

Director’s Report

Other Business

Adjournment

To listen live by phone, call 1-408-418-9388 and enter 710 117

340 when asked for an access code.

Town of Danvers Office of the Town Manager

1 Sylvan Street, Danvers, Massachusetts 01923

p: 978-777-0001 | f. 978-777-1025 www.danversma.gov

SCRIPT FOR REMOTELY CONDUCTED OPEN MEETINGS

Confirming Member Access:

As a preliminary matter, this is Mike Hagan, Chairman of the Board of Trustees of the Peabody Institute Library of Danvers. Permit me to confirm that all members and persons anticipated on the agenda are present and can hear me.

Members, when I call your name, please respond in the affirmative. o Irene Conte o Julie Curtis o Dr. Charles Desmond o Christi Farrar o Natalie Luca Fiore o Joan Hagerty o Frank Hershede o Donna Hopkins

Staff, when I call your name, please respond in the affirmative. o Alex Lent o Jen McGeorge

Anticipated Speakers on the Agenda, please respond in the affirmative. o Mike Hagan with Trustees’ Report o Alex Lent with Director’s Report

Introduction to Remote Meeting:

“Good evening. This Open Meeting of The Peabody Institute Library of Danvers Board of Trustees is being conducted remotely consistent with Governor Baker’s Executive Order of March 12, 2020, due to the current State of Emergency in the Commonwealth due to the outbreak of the “COVID-19 Virus. In order to mitigate the transmission of the COVID-19 Virus, we have been advised and directed by the Commonwealth to suspend public gatherings, and as such, the Governor’s Order suspends the requirement of the Open Meeting Law to have all meetings in a publicly accessible physical location. Further, all members of public bodies are allowed and encouraged to participate remotely. The Order, which you can find posted with agenda materials for this meeting allows public bodies to meet entirely remotely so long as reasonable public access is afforded so that the public can follow along with the deliberations of the meeting. Ensuring public access does not ensure public participation unless such participation is required by law. This meeting will not feature public comment.

For this meeting, the Peabody Institute Library of Danvers Board of Trustees is convening remotely via the WebEx app, as posted on the Town’s Website identifying how the public may join. Please note that this meeting is being recorded, and that some attendees are participating by video conference. Accordingly, please be aware that other folks may be able to see you, and take care not to “screen share” your computer. Anything that you broadcast may be captured by the recording. Meeting Materials All supporting materials that have been provided members of this body are available on the Town’s website unless otherwise noted. The public is encouraged to follow along using the posted agenda unless I note otherwise. Meeting Business Ground Rules We are now turning to the first item on the agenda. Before we do so, permit me to cover some ground rules for effective and clear conduct of our business and to ensure accurate meeting minutes.

I will introduce each speaker on the agenda. After they conclude their remarks, the Chair will go down the line of Members, inviting each by name to provide any comment, questions, or motions. Please hold until your name is called. Further,

o Please remember to mute your phone or computer when you are not speaking; o Please remember to speak clearly and in a way that helps generate accurate minutes

For any response, please wait until the Chair yields the floor to you and state your name before speaking.

If members wish to engage in colloquy with other members, please do so through the Chair, taking care to identify yourself.

For Items with Public Comment: [THIS SECTION ISN’T APPLICABLE] o We have established an email address for public comment,

publiccomments@danversma.gov, this email address is also posted with the agenda and shown online with the streaming of this meeting.

o Resident will email comments and they will be provided/read out loud after staff has confirmed their name and address.

Finally, each vote taken in this meeting will be conducted by roll call vote.

For ease, we are going to keep everyone muted until they are called on. There will be a roll-call for comments at the end of each item on the agenda. We are going to wait until our next in-person meeting to

approve the minutes of our last meeting and to have a Treasurer’s report.

MINUTES TO THE PEABODY INSTITUTE LIBRARY TRUSTEE MEETING Wednesday, March 11, 2020

Present: Irene Conte, Julie Curtis, Natalie Luca Fiore, Michael Hagan, Joan Hagerty, Frank Herschede, Donna Hopkins, Alexander Lent, Jennifer McGeorge Guest: Marsha Coogan, President, Friends of the Library There were no citizens present to make any comments nor were there any citizen comments submitted. The Pledge of Allegiance was led by Chairperson Michael Hagan. Call to Order: The March 11, 2020 trustee meeting was called to order by Chairperson Hagan at 7:05 pm. Chairperson Michael Hagan introduced Friends of the Library President Marsha Coogan who handed out a flyer explaining who the friends are and their activities. The flyer includes a membership application. Coogan said the Friends would like to keep the line of communication open with the trustees. She also said they would like one of their members to attend our meetings. Their meetings are held on the third of the month at 10:30 am in the Standring Room. Presently there are 40 members. Letters have been sent out to those who have not renewed their memberships. Secretary’s Minutes: A motion was made by Irene Conte and seconded by Joan Hagerty to approve the February 12, 2020 secretary minutes as printed. Motion passed unanimously. Trustee Reports: Chairperson Michael Hagan started a review of trustee officer duties. It was suggested that the Chairperson appoint a three person committee to make suggestions of duties and report back at the next trustee meeting. After asking for volunteers, Chair Hagan appointed Donna Hopkins as Chair, and Frank Herschede and Julie Curtis to the committee. There was a discussion regarding the archives room inability to securely display certain items to the public. Sometimes certain special items are shown during special events in the archive. Digitalization is another option. Chairman Hagan suggested we hire an outside consultant to study what we have and ways we can successfully display them. Director Lent said the Massachusetts Board of Library Commissioners has a preservation specialist we could consult as a starting point. Treasurer’s Report: Treasurer Frank Herschede presented the February 2020 Investment report: Peabody Institute of Danvers, Inc. George Peabody Society, Inc. Beginning Balance 474,107.06 Beginning Balance 116,393.73 Income 521.20 Income 125.84 Expenses 6.19 Expenses 1.51 Change in Value (19,059.49) Change in Value (4,710.82) Ending Value 455,574.96 Ending Value 111,810.26 Year To Date (4.26%) Year To Date (4.22%) Director Lent reviewed the February 2020 Cash Flow and an updated Departmental report for FY2020.

At the end of the discussion, a motion was made by Julie Curtis and seconded by Irene Conte to approve the Treasurers Reports as presented. Motion passed unanimously. Director’s Report: Library Director Alexander Lent reported on several things: Facilities: Sewer Pump – Department of Public Works and their vendor replaced the library sewer pumps on the lower level by 1:00 pm on Thursday, March 5th. It was challenging having the lower level facilities out of order for a few days, but it was terrific that the DPW was able to fix this issue so quickly and without cost to the library. The new pumps will not need as much maintenance as the old pumps. Security Camera Update – All but one camera has been replaced. When that is complete, the camera angles will be optimized, and the system will be put online. Sylvan Street Sign – The library has asked the Forestry and Grounds division to move the Library’s sign on the Sylvan Street lawn from its current position by the flag pole to closer to the parking lot entrance, angled so that it is easier to see while driving. The library gets comments fairly regularly that we should get a sign for the Library that can be seen from the street, and we this is an affordable and easy way to accomplish this. Finances FY2021 budget- The library will be presenting our proposed FY2021 budget to the Board of Selectmen on Saturday, March 14th at 1:00 pm, and are scheduled to present to the Finance Committee on Thursday, April 16th at 7:00 pm. Both meetings will be in the Toomey Room of the Town Hall. Community: Pop-Up Library – The Library will be popping up at Endicott Park in support of their new Homework Club on March 11, at the Senior Center on March 18, and at Brightview Independent Senior Living on March 23rd. Friends – Assistant Director Jennifer McGeorge and Director Lent with the Friends of the Library President Marsha Coogan and Friends member Valerie Cassidy on February 27 to discuss the Memorandum of Understanding. It was a productive meeting. No substantial changes were made to the sample Memorandum from United for Libraries and we agreed to bring the Memorandum as written to the next Friends meeting on March 18th, for a discussion and hopefully a vote. If the Friends vote to accept the Memorandum as written at this meeting, then we are on target to bring the Memorandum to the Board of Trustees for a vote at the April meeting. Massachusetts Center for Native American Awareness – Anthony Silva from the Massachusetts Center for Native American Awareness has indicated that the Center would like to donate their collection of books to our circulating collection. The collection contains approximately 750 books. In donating, the hope is they will reach a larger audience. Library staff will need to process these books, covering and labeling them, adding them to the catalog, and shelving them. This will take some time and effort as well as shelf-space, but would be a good thing for us to be able to provide access to this collection. After

discussing this a motion was made by Natalie Luca-Fiore and seconded by Donna Hopkins to accept this Collection provided it is treated the same as any other collection. Motion passed unanimously. Library Performance: The library is on track to exceed our FY18 circulation by the end of March and to exceed our FY19 circulation by the end of April. At this rate we expect to reach around 240,000 circulations by the end of the fiscal year, not including an expected 25,000 e-library circulations. If our projections are accurate, FY2020 will be our all-time busiest circulation year. Policies: Computer and Internet Policy – The library would like to make a minor tweak to our Computer and Internet Policy, to add a line stating that at some times some or all of the listed technology may not be available and suggesting that patrons connect with library staff to access their options. The reason for this amendment is that due to the sprinkler leak, we do not currently have an Express Computer available. We are considering whether or not to bring Express Computer back, but do not have a decision made yet. Adding this line gives the policy a bit more flexibility with situations like this. After this discussion a motion was made by Julie Curtis and seconded by Frank Herschede to accept the amendment to the Computer and Internet Policy. Motion passed unanimously. Borrowing Policy – Following changes to our loan rules in 2018 and fine structure in 2018 and 2019, as well as some other adjustments, the library is currently finalizing amendments and clarifications to our written Borrowing Policy, and expect to be able to present them to the Board of Trustees for approval at their April meeting. Personnel: Staff Training Day – The library is planning to hold its Staff Training Day on Monday, June 1st. The library will be closed to the public the whole day. Part-Time staff will come in for the morning and full-time staff will stay the whole day. Staff/Trustee Get-Together – If the Board of Trustees can join us on June 1st, this might be the easiest way to facilitate get-together between the Staff and Trustees. Markerspace – Drew Meger, our Head of Access Services, is now the point person for the Markerspace in addition to his regular duties, though others will assist/participate as the need and desire arise Drew is very artistic and so far, this seems to be an excellent match. The Library Leadership Team met on, March 5th. Other Business: Director Lent attended a discussion at 8:30 am on Wednesday, April 11, with the Town Manager and the Director of Public Health at Town Hall about the coronavirus.

Adjournment: Where no other business was brought to the Trustees for discussion or action, a motion was made by Natalie Luca Fiore and seconded by Joan Hagerty to adjourn the March 11, 2020 board of library trustee meeting at 8:45 pm. Motion passed unanimously. Respectfully submitted, Julie E. Curtis Recording Secretary

Director’s Report

April 15, 2020

Closure

Shortly after 3pm on March 12, we received a call from Town Hall that all Town Buildings were to shut

down at the end of business that day and remain closed through March 22. The Library was closed by

5pm. Information about the closure was posted on our doors, on our web platforms, and to NOBLE, and

the library’s computer system was updated to reflect the closure. On March 18, the closure was

extended through April 5, and by March 31, extended through May 4. We have now been closed for a

full month, and expect to be closed for at least three more weeks. During this time, we have remained in

communication with staff, the public, Town Hall, and NOBLE, and have monitored information from the

Commonwealth, particularly from the Massachusetts Board of Library Commissioners.

Libraries are crucial components of the communities they serve, but for the moment, the best thing we

can do for our community is keep our doors closed to help limit the spread of COVID-19. That said, we

are doing what we can to serve the public during this time, and we are also working remotely behind the

scenes.

Public Service During the Closure

Building Status – The library building was sanitized by the Department of Public Works and shut down –

no one is going in or out without clearing it with DPW. Our book drops are closed as well. The Pop-Up

Library is parked at the Library. We are not able to safely provide in-person services or work directly

with physical materials at this time.

E-Library Expansion – The E-Library is now the main library; it is our primary means of serving the public

at the moment. We have doubled the number of Hoopla downloads we allow per patron per month,

and we have significantly increased our OverDrive spending in order to reduce wait times and add new

content. Ancestry.com is now available remotely, and we have added Tumblebooks, a collection of e-

books geared toward children in grades K through 6. Unsurprisingly, March 2020 was our all-time

busiest E-Library month, nearly double our average. We expect April to be even busier.

Online Library Card Signup – We worked with NOBLE to enable online library card signup. Patrons who

do not have cards can sign up for one at danverslibrary.org to get access to our E-Library. After the

closure, these temporary cards can be turned into permanent cards. Patrons are already taking

advantage of it - we've had about 50 new registrations so far.

Remote Support – We are set up to provide reference assistance, readers' advisory suggestions, and

technology support via email (danversref@noblenet.org) and via social media. We have purchased flip

phones through Town IT and are setting up call forwarding from the Library’s main phone number to

these flip phones so we can provide support via phone as well as via email.

Virtual Programs – We are sharing links of videos and other interesting items online through our web

platforms, and we are now creating and sharing original content.

Kindle – We have purchased an Amazon Kindle and are loading it with free mystery novels from Project

Gutenberg and providing it to an older patron who reached out to us who doesn’t have technology

access at home. If this trial is successful, we can look into expanding this serving in the future.

Other Behind-the-Scenes Work

Communication – We have shared information on our doors, website, and social media platforms, as

well as through our email newsletter, responded to an inquiry from the Herald Citizen, and worked with

DCAT to create a how-to video about signing up for a card online and getting started with Hoopla.

Remote Work – In addition to supporting and expanding the E-Library and providing remote support to

patrons, staff have been working on a variety of behind-the-scenes tasks. These tasks include program

planning, collection development, policy and procedure development, and much more. For a more

substantial list, please see the attached spreadsheet.

Planning for Future Closures

Laptops – Starting in FY2021, when staff desktop computers come up for replacement, we are going to

replace them with laptops so that working remotely is easier. Fortunately, Jen and I both have Library-

issued laptops already. Chris Siers, our Technology Librarian, is already gathering recommendations for

these laptops. We will also provide laptop docks, full-sized keyboards, mice, and monitors to use with

these laptops when staff are working in their offices.

Shared Drive – When we reopen, Chris Siers is going to move our shared computer drive from an old PC

in our server room to the cloud, likely using Google Drive. This will provide more stability and security to

the contents of the drive, and enable us to access the drive remotely.

Kindles – The Kindle pilot program, described above, may allow us to provide a level of access to the E-

Library for people who have limited access to technology. The second stage of the pilot program would

likely be to partner with the Council on Aging to purchase, provide access to, and test these devices.

Website – Although our website is stable, well-managed, and during normal conditions, sees minimal

use, during extended closures, it becomes a critical component of our operations. We need to make

sure that it is easy for patrons to use, easy for the Library to manage, and able to keep up with our

evolving needs.

Expansion of E-Library into a “Digital Branch” – Since FY2017, we have substantially improved our E-

Library, adding new resources, increasing our investment in high-demand resources, and changing how

we organize those resources. During the closure, we have expanded the E-Library further, and added

remote patron support. We should make the E-Library more than just a list of e-resources by adding live

virtual events, recorded events, access to our art collections, robust staff support, and more. What can

we do to make the E-Library a real, full-service digital branch of the Peabody Institute Library of

Danvers?

Filming and Providing Access to Programs Remotely and Long Term – In the past, we regularly recorded

Library events. We’re going to bring back and expand this practice, to livestream events and to create a

library of recorded Library events. This will allow homebound patrons to virtually attend live events at

the Library, and will also provide patrons with access to our events after they have taken place. We

recently purchased a digital camera for the Library, which may allow us to record these events

ourselves, but we will also reach out to DCAT to see if we can partner on this effort.

Extended Closure Procedures – We are keeping track of everything that has needed to be done and has

needed to be accessed while we were closed, and are using this information to create a step-by-step

procedure for what to do when the Library closes for an extended period of time.

Budgetary Impact

FY2020 Budget – We are halting almost all operational spending at the moment, save for E-Library

spending. When we reopen, will we reassess our remaining budget.

FY2021 Budget – I have gathered historic budgets from the recession years and have connected with

Doug Rendell about his experiences as Director during that time, to get a better sense of what might be

ahead of us. Right now, we are expecting to make some cuts to out FY2021 budget, but are in a holding

pattern as we wait on information from the State regarding State Aid (to the Town, not the Library

specifically).

MBLC State Aid –The MBLC has revised its State Aid to Public Libraries requirements in light of the

coronavirus situation. For the Hours Open Requirement, hours reported up to the Governor’s State of

Emergency Declaration on March 10, 2020 will be considered as meeting the full requirement. For the

Materials Expenditure Requirement, expenditures on materials for FY 2020 from July 1, 2019 up to the

Governor’s State of Emergency Declaration on March 10, 2020 will be considered as meeting the full

requirement. The Municipal Appropriation Requirement is not being changed, so we still need to avoid a

major cut to our library materials line in FY2021.

Reopening Expectations

Date – We currently still expect to be able to reopen on May 4. However, we will likely need to have a

few staff-only days in order to assess our situation and get the library in order. We may also start back

up with only partial service – collections, services, and technology, but no events, for example. We will

work with the Department of Public Health to determine how to proceed.

Sanitization of Materials – The DPW has sanitized the Library, and I believe they will go back into the

Library before we reopen to sanitize it again. We can feel confident that the building is safe to enter.

Items currently checked out that are returned to the Library will need to be sanitized. The MBLC has put

together some recommendations related to this

(https://mblc.state.ma.us/costepma/index.php/cultural-institutions/mitigation/public-health-

emergencies/), and it sounds like quarantining returned materials for enough time is the best way to

handle this. We are also in communication with DPW about this issue, and we may quarantine the

returned materials and also sanitize them.

Learning Together (even though we’re apart):

Spring 2020 Training Packet

While we are closed due to the Coronavirus, our primary task is to hunker down, stay healthy, and

practice social distancing, but this closure is also an opportunity for us to do some professional

development work. Additionally, because the Library will have been closed for so much time this year, it

is unlikely that we will hold our spring staff training day, so this packet takes the place of that more

formal training.

The articles and videos listed below are for you to explore at your own pace. Nothing needs to be turned

in (except for a scavenger hunt on pages 4 and 5). This work is optional, but highly encouraged. There’s

something here for everyone, and I encourage everyone to take a look through these materials.

Section 1 features Readers’ Advisory, Mindfulness, and our E-Library. These are the most important items

right now: Readers’ Advisory was going to be the main topic of our spring training; Mindfulness is always

an important skill, and especially now in this stressful situation; and while we’re closed, the E-Library is

our primary means of serving the public.

Section 2 includes the Danvers Archival Center, an E-Library scavenger hunt, Technology and Technical

Services, and Youth Services.

If you have any questions, or if there are other resources on these or other topics you’ve found

particularly useful, please contact Rachel (alexander@noblenet.org) or Alex (lent@noblenet.org).

Good luck, have fun, and stay healthy!

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Section One (The Most Important Stuff)

Readers’ Advisory

Readers’ advisory is the art of providing patrons with reading suggestions that match their needs. It is a

fundamental library service that harkens back to Laws Two and Three of Ranganthan's Five Laws of

Library Science: “every reader their book” and “every book its reader." Although libraries are about much

more than books, books are core to the work of libraries, and patrons are eager for staff help in finding

their next great read (or watch or listen).

● Article – Ten Rules of Basic Readers’ Advisory Service ● Video – Booktalking: Harnessing the Power of Sharing Books with Patrons ● Video – Booktalking Your Way to the Friendliest Library in Town ● Video – Yes You Can: Readers’ Advisory for Everyone

Mindfulness

Mindfulness helps us to focus on the present moment and the tasks at hand and to treat ourselves and

others with patience and kindness. Practicing mindfulness can help us become happier, healthier people

and happier, healthier librarians. Sometimes, Mindfulness only takes a moment - even a single breath or

pause can allow you to refocus on what's before you.

● Article – How to be more mindful at work ● Article – 5 Tips for Practicing Mindfulness at the Office ● Article – Stressors and Librarians: How Mindfulness Can Help

E-Library

While we are closed, the E-Library is our main library. It’s our primary means of serving the public at the

moment. For each of the resources listed below, please find the resource at danverslibrary.org/elibrary,

log in, and explore. Try it out as if you were a patron, or use the scavenger hunt on page 4 to guide your

searches.

● Ancestry ● AtoZ ● Consumer Reports ● Hoopla ● Kanopy ● Learning Express ● Libby/Overdrive

● LinkedIn Learning ● NOBLE app: Available in your mobile

device’s app store ● NoveList ● Pronounciator ● Weiss Ratings

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Section Two (The Extra Credit, Extra Interesting Stuff)

The Danvers Archival Center

● The Creation of Danvers ● A Brief Guide to the Archival Center ● FY2007 Archival Center Annual Report (contains an overview of the Archival Center’s beginning) ● FY2019 Archival Center Annual Report ● Frequently asked questions about the Witchcraft Delusion

E-Library Extra Credit

● E-Library Scavenger Hunt: page 4

Technology and Technical Services

● Video – Stay Safe from Phishing and Scams ● Video – Windows 10 Beginners Guide ● Video – GMail Tutorial ● Video – Google Drive Tutorial ● Article – How books are organized at the Peabody Institute Library of Danvers – and why: page 6

Youth Services

● Children’s Services o Video – Read & Bead: Innovations for Summer Reading o Article – Book world: don’t be afraid to let children read graphic novels. They’re real

books. o Article – Level Books, Not Children: The role of text levels in literacy instruction o Article – Tips for Talking to Littles in the Library o Article – An updated look at diversity in children’s books o Article – Pronouns Matter: Gender expression and library services for young children o Video – Books and Literacy Tips for Toddlers

● Teen Services o Article – (Re)Discovering Social Emotional Learning o Article – The Young Adolescent State of Mind o Video – 5 Keys to Social and Emotional Learning Success o Article – What Does 'Young Adult' Mean?

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E-Library Scavenger Hunt

Email your answers to Jim (riordan@noblenet.org) and Angelina (abizari@noblenet.org).

Ancestry – Jim’s great grandfather was Timothy Riordan who lived in Saline County, KS. What was his listed occupation in the 1930 census? AtoZ – According to AtoZ Database, what is the estimated spending on business insurance at the Peabody Institute Library Danvers? Consumer Reports – I would like to buy a new ereader. I’m interested in the Amazon Kindle Oasis and the Nook Glowlight Plus. Use Consumer Reports’ ‘compare’ feature to compare these two ereaders. Add the Kindle to compare then search for the Nook Glowlight Plus and add that to compare. What are their overall scores? What is the price difference? Do they support library loaning? Historical Boston Globe – What is a headline from the day of your birth in the Boston Globe? Hoopla – Download and sign into Hoopla on your preferred device. Search through Hoopla’s music selection by genre. Find a genre that is of interest to you, borrow an album in that genre, and listen to at least one song on that album. Who is the artist? What was the song? Once you’ve finished listening, try adding the album to your favorites and describe how you added it and where you would go to find your favorites. Kanopy – Using Kanopy on your computer or the Kanopy app on your phone, watch at least the first 5 minutes of a movie or documentary of your choice and list its name and describe in one sentence the action in the first five minutes. Learning Express – A patron walks into the library, looking for the most recent study guide for the nursing exam (NCLEX). Unfortunately, there are no copies available. What would be some of the courses you could recommend through using Learning Express? Please list at least two. Libby/OverDrive – Using either OverDrive on a computer, the OverDrive app, or the Libby app, download or use Read Now to access an ebook of your choice. List the title and how you accessed it. LinkedIn Learning – Search for a course on SQL programming (any one will do) watch the introduction to the course. What was the name of the course and what was your opinion of the presenter? NOBLE App – Download the NOBLE App to your mobile device, and use your library card number and pin to login. Using the search tab find a book or movie title that you would like to reserve. Instead of placing the item on hold add it to your list for future reads. Go to “My Lists” to check if it’s there. What book did you choose? Did you find the list option easy to use? NoveList – A patron asks for a book recommendation. They have just finished reading Where the Crawdads Sing and would like to read something similar. Use NoveList to help with recommendations. Enter Where the Crawdads Sing in the search box. Once you’ve found the record find the read-alikes recommended by Novelist. Which one would you recommend and why?

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Pronunciator – Go to the database and log-in using your library card number. You can use the instant access option or create an account if you would like to continue learning a language. An account will allow you to save where you are and go back at any time. Launch the Pronunciator and choose a language you would like to learn. Then click on Main Course. In celebrating poetry month click on poetry and listen to a poem in your chosen language, then click on the translation. What language did you choose? What was the name of the poem? What was your favorite line? Weiss Ratings – What is the ticker symbol and current Dividend and Yield of the Disney Company?

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How books are organized at the Peabody Institute Library of Danvers - and why Chris Amorosi, April 2020

Our nonfiction is arranged according to the exhaustive and sometimes intimidating Library of Congress Classification. LCC has 21 "classes," which is what the first letter in a call number represents, and most classes are subdivided into "subclasses". T is the Technology class while TL is the subclass for motor vehicles, aircraft, and spacecraft. Subclasses are then further divided numerically and then typically followed by the author’s Cutter number, explained below. LCC was invented to organize the collection of the Library of Congress circa 1904 although the most recent new subclass, KB Religious Law, was introduced in 2004. Each class was written by subject experts so classes are more or less independent classification systems for certain areas of knowledge. It is also an old system filled with historical artifacts. For example, works on Central European countries are grouped according to where they fell under pre-World War I borders. The LCC outline online: https://www.loc.gov/catdir/cpso/lcco/ Complete LCC: https://www.loc.gov/aba/publications/FreeLCC/freelcc.html Do you need to memorize the entire system to understand it? NO. In fact, you could learn only ten subclasses and be able to help people find about half of all the nonfiction that circulates most. They are:

1. TX 2. BF 3. E 4. PS 5. HQ 6. D 7. RC 8. GV 9. HV 10. PN

There is an LCC search engine of sorts here: http://calculate.alptown.com/ Under Search Options > Classification, select LC Class Numbers. Then type some search term in the box and the results will automatically refresh. This is an easy way to find the general area for a subject. At the end of typical LCC call numbers is an alphanumeric code for a book’s author called a “Cutter number”. Cutter numbers let you represent a name in the fewest amount of characters possible. Say I wrote a book about the 12th century Byzantine historian Anna Comnena. She has a personal call number due to her notability which is: DF 605.3 Rather than write out AMOROSI, I can follow this table to make a much briefer Cutter number: https://www.loc.gov/aba/pcc/053/table.html

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First I use the first letter of my name: A A is a vowel, so after an initial vowel I use this value on the table for M: 4 To be safe, I’ll go one further and pick the value for O under Expansion: 6 DF 605.3 A46 Why do this? Say somebody by the name of Amoroso writes their own book about Ms Comnena. Without a Cutter number, you would have to read to the very end of both of our names to figure out which order the books go. DF DF 605.3 605.3 AMOROSI AMOROSO With a Cutter number, I can simply add another expansion digit so that Amoroso’s book falls after mine: DF DF 605.3 605.3 A46 A467 Other libraries in NOBLE use the Dewey Decimal Classification or BISAC (Book Industry Standards and Communications) subject headings. What are they like? Dewey:

● Link: https://en.wikipedia.org/wiki/List_of_Dewey_Decimal_classes ● 10 classes each divided into 10 divisions further divided into 10 sections. ● Based on a philosophy of organizing knowledge in a hierarchical way so it is more coherently

and consistently arranged. ● Like LCC, it suffers from its age (1876) and resulting biases. For example, Christianity occupies

90% of the Religion call numbers while other world religions like Islam or Buddhism are limited to 1% each.

BISAC

● Link: https://bisg.org/page/BISACEdition ● Designed by the book selling industry “to standardize the electronic transfer of subject

information”, but it can be used as a classification system. ● Useful for browsing collections, but much specificity is lost.

Name / Description Status Where does documentation live? Comments People Outside Contributors?

Book Returns - Lock down Complete

Zip tied walk up book return, turned around drive-up book return Alex

Checking Voicemail On-Going AlexCollection Development - E-Library

On-GoingChris Amorosi, Alex

Collection Development - Physical Items Paused

Currently on hold as we figure out how much to divert to E-Library

Buyers

Contributions to Read This blog On-going EmailSend submissions to Jim or Michelle Jim, Michelle, All staff Patrons

Creating Training Packet Complete Alex's Google DriveWill we need to expand this? Rachel, Alex, Leadership Team, FT staff

Door signage Complete Physical copies onlySigns updated to not have dates Drew, Alex

Email Newsletter On-Going Constant Contact Monthly Jen

Email support On-Goingdanversref@noblenet.org Jim, Angelina

Friends Book Sale To-Do Alex, Jen Friends, BoT (?)Gift Shop To-Do Drew, Jen Unclear, depends on where money goesNew Hire Handbook Being worked on Alex, Rachel, Jen, input from Leadership Team HR?Online Library Card Signups On-Going Jim set up on website DrewPayroll On-going Jen, Alex

Policy - Collection Development Being worked onhttps://www.danverslibrary.org/collection-development/

Have a current policy. Clunky, but covers necessary bases. Alex, Jen, Rachel, input from Leadership Team, buyers BoT

Policy - Employee Handbook

Paused Town HR is working on this; will wait for that.

Policy - Gift Policy Being worked on

See section in Collection Development policy: https://www.danverslibrary.org/collection-development/

Worth having a monetary/gifts-in-kind policy and a separate book donations policy? Chris Amorosi BoT

Policy - Guidelines for Patron Behavior To-Do

Have current policy - what changes are recommended? Alex, Leadership Team BoT

Policy - Pets Policy To-Do

Standalone policy and piece of Patron Behavior policy. Would like to have this item covered in just one place. Alex, Michelle, input from Leadership Team BoT

Procedure - Extended Closures

To-DoCurrently taking notes and tracking tasks; will turn this into a formal procedure when we reopen.

Program Planning - Adult On-Going JenProgram Planning - Adult - Summer Reading

Being worked onRachel CoA?

Program Planning - Art On-Going Drew, AlexProgram Planning - Concerts To-Do Alex, Jen FriendsProgram Planning - Juv On-Going Michelle, Karen, Lisa Schools?Program Planning - Juv - Summer Reading

Being worked onMichelle, Karen, Lisa Schools

Program Planning - Teen On-Going Michelle Schools?Program Planning - Teen - Summer Reading

Being worked onMichelle Schools

Program Planning - Virtual On-Going JenProgram Planning - Virtual - Museum Tours

On-GoingChelsey, Jen

Programming - Virtual - Original Videos Being worked on Facebook Jen DCAT?Purchasing/Billing On-going Most billing is paused Alex, Sue, buyers Town Hall, BoT (if Trust funds used)Setting up phone support - getting two flip phones to use with call forwarding from main Library phone On-Going Waiting on IT Alex, Town ITSignage To-Do Rachel, Leadership TeamSocial Media - Facebook On-Going Facebook JenSocial Media - Instagram On-Going Instagram RachelSocial Media - Twitter On-Going Twitter Jim, Michelle, RachelStaff book group On-going Google Groups Rachel, All staffTechnology - Planning purchases

Being worked on Recommendations for laptops for FT staff Chris Siers Town IT?

Using Training Packet Being worked on Emailed to all staffSent to staff 2020-04-04 Rachel, Alex, All staff

Website On-Going danverslibrary.org/wp-admin Jim

Weeding Paused

Currently not possible due to building closure 3rd Floor, Juv