pdcafaststart.PDF

8/18/2019 pdcafaststart.PDF

1/43

© Mike Rother PDCA FAST START

pdca Kata

By Mike Rother

! #$%&'$&%() %*&+,( - ./.(% $**0# $1/$ 2/3(4$ (/#5 $* '*,)&'$ (6.(%42(,$# (7(%5 )/5

!"#$%"89:;<9,#4)(=

!"#$%&'() + ,-./ 0$ 1&23 4")(3%5 677 %&'()8 %383%93:; "%A;


2/43

© Mike Rother PDCA FAST START ,

>?!@@A B!C9: ;DC;B9?;EF>

!:8!EG;


3/43

© Mike Rother PDCA FAST START B

9FN> FO; >G9;EF9P9G @;!BE9EK GMG@;

Q&$ 4$N# ,*$ (,*&R1 $* '("# 1*S C:G! T#'4(,+U'4$(%/+*,V S*%3#W M*& %(S4%( 5*&% X%/4, X5 .%/'+'4,R/ %*&+,( /,) )(7(0*.4,R / ,(S 1/X4$W F1(, 5*& '/,)" S1/$ 5*& 3,*SW

>*2(+2(# '/00() *+,($-"$./01'$21% TC:G! *% C:>!V


4/43


FO9> >@9:;>O!B; ? M


5/43

© Mike Rother PDCA FAST START C

9F K98;> MFBHGFHB;: C:G! B9EK F04)(>1/%( R47(# 5*& / %*&+,( $*

.%/'+'(A $* )(7(0*. #3400 Y*% 4$(%/+,R

T(6.(%42(,+,RV $*S/%) / $/%R($ '*,)4+*,W

F1( %*&+,( 4# ./%$ *Y $1(


6/43

© Mike Rother PDCA FAST START D

92.%*7(2(,$

I/$/

G*/'14,R

I/$/

@(/%,(%

G*/'1

G*/'14,R \ 9,#$%&'+,R

9, $1( ;6('&+,R .1/#( *Y $1( 92.%*7(2(,$ I/$/

JO;B; : FO9> C:G! B


7/43© Mike Rother PDCA FAST START E


8/43© Mike Rother PDCA FAST START F

G(3 9&:3" "@ )(3 @3H) #6'3 '&938 6 CIA&@=)3 8=AA6%$

"> )(3 &@)3%6?J"@ 03)K33@ )(3 !"6?( 6@: )(3 L36%@3%

MNOPQ

P4%#$A %(74(S / #1*%$ 4,$%*)&'$*%5 74)(*

F1(, R* *, $* ^C%/'+'( K&4)(04,(#_*, $1( Y*00*S4,R ./R(


9/43

© Mike Rother PDCA FAST START R

FOB;; CB!GF9G; KH9:;@9E;>


10/43

© Mike Rother PDCA FAST START .-

G(3 S%8) 8)6'3 "> 6@$ #%6?J?&@' &8 )" !" $% &' !(')*$+(! ;

F%5 $* '*.5 $1( ./Z(%, (6/'$05T )" %3#7&?6)3 )(3 %"=J@3 &@ 6

:37&03%6)37$ #%3?&83 K6$; G(3 #6U3%@ A6$ >337 K%"@' "%

=@@6)=%675 0=) %38&8) )(3 )3A#)6J"@ )" ?(6@'3 &) 6) )(&8 #"&@);

K&4)(04,( `a >+'3 $* $1( C/Z(%,

V3 "W3@ :&87&23 '"&@' )(%"='( )(&8 :37&03%6)3 #(683 6) )(303'&@@&@'5 6@: &)8 87"K@388 ?6@ 736: =8 )" )(&@2 &)X8 @")

K"%2&@'; G(&8 &8 6 A&8)623 )(6) ?6@ 7"?2 $"= &@)" $"=% ?=%%3@)

82&7783);

Q@?3 )(3 #6U3%@ #%383@)3: (3%3 3@)3%8 $"=% =@?"@8?&"=8 6@:

03?"A38 A"%3 (60&)=67 &) '3)8 >68)3%5 8A"")(3% 6@: 368&3%;

G(&@2 "> $"=% 36%7$ #%6?J?3 68 ,"$-, '."/ %" ,(% 0&'% ;


11/43

© Mike Rother PDCA FAST START ..

K&4)(04,( ba 9$ F/3(# FS* C(*.0( $* C%/'+'(?(0 .",1/ c ?(0 @0,8(08


12/43

© Mike Rother PDCA FAST START .,

Y3 8=%3 )" 36%A6%2 JA3 >"% #%6?J?&@' )(3 #6U3%@ 393%$ :6$;

Z '"": K6$ )" :" )(&8 &8 )(%"='( [!"6?(&@' !$?738;\

Q@3 ?"6?(&@' ?$?73 &@9"7938 )(3 !"6?( 682&@' )(3 d G*/'14,R I/$/

L&(#+*,# "> )(3 L36%@3%5 K(" =838 )(3 C:G! G5'0(# B('*%); O"

)(&8 "@?3 #3% :6$ 6) 6 8?(3:=73: JA3 #7=8 68 )(3 @33: 6%&8385

)62&@' 60"=) .C A&@=)38 36?( JA3; 133) 6) )(3 >"?=8 #%"?388;

K&4)(04,( ea C%/'+'( ;7(%5 :/5

O" )(3 S%8) ?"6?(&@' ?$?73 "> )(3 :6$ 36%7$ &@ )(3 :6$5 8" )(3

L36%@3% ?6@ )623 )(3 @3H) 8)3# ]:" )(3 @3H) ^O!Z _

3H#3%&A3@)` )(6) :6$ &> #"88&073;


13/43

© Mike Rother PDCA FAST START .B

FJ< F


14/43

© Mike Rother PDCA FAST START ./

H>; FO;>; FJ< F


15/43

© Mike Rother PDCA FAST START .C

!7&?2 "@ )(3 7&@2 "% &77=8)%6J"@ 037"K )" :"K@7"6: 6 #:> S73 )(6)

&@?7=:38 0")( ^O!Z )""78a

KKKI#3%8"@67;=A&?(;3:=_bA%")(3%_cZGZde&738_Cfd!6%:;#:>

:*S,0*/) $1( b $**0# ,*S

http://www-personal.umich.edu/~mrother/KATA_Files/5Q_Card.pdfhttp://www-personal.umich.edu/~mrother/KATA_Files/5Q_Card.pdf


16/43

© Mike Rother PDCA FAST START .D

9E>FBHGF9

@;!BE;B G


17/43

© Mike Rother PDCA FAST START .E

J1/$ $1(@(/%,(% :*(#

F1( @(/%,(% .0/,# TX(Y*%(V /,) %(f('$# *, T/g(%V 14# \

1(% (6.(%42(,$# $*S/%) $1( $/%R($ '*,)4+*, h *,( #$(.

/$ / +2( h X5 %('*%)4,R $1(2 4, $1( C:G! GMG@;>

B;G


18/43

© Mike Rother PDCA FAST START .F

FO; @;!BE;BN> C:G! GMG@;> B;G


19/43

© Mike Rother PDCA FAST START .R

@!M


20/43

© Mike Rother PDCA FAST START ,-

@!M


21/43

© Mike Rother PDCA FAST START ,.

FO; Q!>9G C!FF;BEP*% ,R $1( C:G! G5'0(# B('*%)

T`V C0/, $1( (6.(%42(,$ T- $1(, '*,)&'$ / G*/'14,R G5'0(VWTbV B(f('$ *, $1( *&$'*2( *Y $1( (6.(%42(,$ X5 '*2./%4,R

$1( .%()4'+*, S4$1 $1( /'$&/0 %(#&0$#WTeV C0/, $1( ,(6$ (6.(%42(,$ X/#() *, S1/$ 5*& 0(/%,()W


22/43

© Mike Rother PDCA FAST START ,,

G(3 >"%A &8 %36: 73WI)"I%&'()5 "@3 %"K 6) 6 JA3; ;/'1 %*S i *,( (6.(%42(,$W

Q@?3 $"= '3) 8)6%)3:5 )(3 #6U3%@ "> )(3 >"%A %3#36)8 6W3% 36?( 3H#3%&A3@);

O*S $* ( $1( C:G! G5'0(# B('*%)


23/43

© Mike Rother PDCA FAST START ,B

O*S $* ( $1( C:G! G5'0(# B('*%)


24/43

© Mike Rother PDCA FAST START ,/

O*S $* ( $1( C:G! G5'0(# B('*%)

E*S 4$N# +2( Y*% $1( ,(6$ '*/'14,R '5'0(


25/43

© Mike Rother PDCA FAST START ,C

FO; >G9;EF9P9G @;!BE9EK GMG@; 9>;?Q;::;: 9E FO; C:G! GMG@;> B;G


26/43

© Mike Rother PDCA FAST START ,D

>*2( )4k(%(,$ 34,)# *Y C:G! (6.(%42(,$#


27/43

© Mike Rother PDCA FAST START ,E

g&@?3 $"= ?6@ "@7$ 833 )(3 @3H) )%=3 "08)6?73 6W3% $"= )6236 8)3#5 :" )(3 3H#3%&A3@) @"K K&)( K(6)393% $"= (693

G*,)&'$ (/'1 (6.(%42(,$/# '1(/.05 /,) [&4'305 /# .*##4X0(


28/43

© Mike Rother PDCA FAST START ,F

N)X8 $"=% G6%'3) !"@:&J"@5 K(&?( (68 6@ 6?(&393I0$ :6)3 6@: &8A368=%360735 )(6) 0%&@'8 )(3 03@3S); e6&73: 3H#3%&A3@)8 67"@' )(3K6$ 6%3 =83>=7 :&8?"93%&38 )(6) 8("K $"= K(6) $"= @33: )" >"?=8 "@

)" 6?(&393 )(6) '"67 0$ )(3 :38&%3: :6)3; G(&@'8 "??=% 67"@' )(3 K6$)(6) 8(&W $"=% )(&@2&@' 6@: ?6=83 $"= )" %39&83 $"=% &:368; G(6)X8@"%A67;

:*,l$ (6.('$ (7(%5 #$(. $* X%4,R / 2(/#&%(/X0( X(,(U$

!6%)""@ 0$

O3A3)%& 16%J@


29/43

© Mike Rother PDCA FAST START ,R

O*S $* C%*'(## $1( B(#&0$# *Y ;/'1 ;6.(%42(,$


30/43

© Mike Rother PDCA FAST START B-

J1/$ $1(G*/'1 :*(#

9$l# ,*$ m$ .%/'+'( $1/$ 2/3(# .(%Y('$A 4$ 1/# $* X(

1"8801% .%/'+'( /,) $1( @(/%,(% 1/# $* (6.(%4(,'(

#&''(##W F1( m*X *Y $1( '*/'1 /$ $14# #$/R( 4# $* (,#&%($1/$ $1( 0(/%,(% 4# Y*00*S4,R R**) .%*'()&%( /# #\1(

4$(%/$(# T'*,)&'$# (6.(%42(,$#V $*S/%) $1( $/%R($

'*,)4+*,W


32/43

© Mike Rother PDCA FAST START B,

h G(3 e&93 f=38J"@8 A":37 )(3

8?&3@JS? #6U3%@ "> )(&@2&@' 6@: 6?J@'

h G(3 ?6%: &8 $"=% 8?%) >"% ?"@:=?J@'?"6?(&@' ?$?7385 )" (37# $"= 6?i=&%3)(3 (60&) "> )(&8 #6U3%@

h N@ 36?( ?"6?(&@' ?$?73 )(3 !"6?( 6828677 i=38J"@8 "@ )(3 >%"@) j 06?2 "> )(3?6%:5 "@3 6) 6 JA3; )(&@2&@' 0$ =8&@' )(3 86A3#6U3%@ "> 3@i=&%$ 393%$ ?"6?(&@' ?$?73

F1( G*/'1N# P47( L&(#+*, G/%)

G(3 #"K3% "> )(3 e&93 f=38J"@8 &8 '%36)5 K(3@ $"=X93 736%@3:("K )" 682 )(3A 6@: ("K )" %38#"@: )" )(3 6@8K3%8 $"= '3)

F14# 4# $1( G*/'1N# #'%4.$W G/%%5 4$ S4$1 5*&=


33/43

© Mike Rother PDCA FAST START BB

! '*/'14,R '5'0( #1*&0) 0(/) $*#*2( 34,) *Y ,(6$ (6.(%42(,$9, 2*#$ '/#(# $1( )4/0*R *Y *,( '*/'14,R '5'0(

#1*&0) Y*' )*S, $* *,( C:G! '5'0(

: 4 14 0 1 G 1 1 0)


34/43

© Mike Rother PDCA FAST START B/

F1( I,*S0()R( F1%(#1*0) 4# $1( .*4,$ /$ S14'1 $1(

@(/%,(% 1/# ,* Y/'$# *% )/$/ /,) #$/%$# R&(##4,RWF14# 4# &/005 S1(%( $1( @(/%,(%l# ,(6$ (6.(%42(,$ S400 X(W

:&%4,R / '*/'14,R '5'0( $1( G*/'1 #1*&0)04#$(, Y*% $1( .B880(% >("#+0)E0 F/80A/"+)


36/43

© Mike Rother PDCA FAST START BD

84)(* 4# $S* ./R(# /1(/)

C o a c

h i n g

C y c l e s

FJ< P M;; FO; @;!BE;B H>9EK


38/43


KKKI#3%8"@67;=A&?(;3:=_bA%")(3%_cZGZde&738_!"6?(&@'d!$?73dPH6A#73;#:>

BF

B(/) /))4+*,/0 (6/2.0( '*/'14,R '5'0(# *,04,(X5 '04'34,R *, $1( 04,3 *% 400$%/+*, X(0*Sa

?*%( ;6/2.0( G*/'14,R G5'0(#

@(/%,(% G*/'1

http://www-personal.umich.edu/~mrother/KATA_Files/Coaching_Cycle_Example.pdfhttp://www-personal.umich.edu/~mrother/KATA_Files/Coaching_Cycle_Example.pdf


41/43

© Mike Rother PDCA FAST START /.

!,) *7(% +2( 5*& '/, $/40*% $1(#( $**0#/,) %*&+,(# $* #&4$ 5*&% *%R/,4j/+*,

;7(%5 *%R/,4j/+*, 4# &,4[&(A /,) (/'1 &0+2/$(05 %([&4%(##04R1$05 )4k(%(,$ .%/'+'( %*&+,(#W J(N7( 0(/%,() *,05 $**S(00 $1/$ #42.05 X(,'12/%34,R /,) '*.54,R S1/$ *$1(%*%R/,4j/+*,# /%( )*4,R 4# ,*$ (k('+7(W

O*S(7(%A $1( U%#$ #$/R( *Y 5*&% .%/'+'4,R 4# $* $%5 $* )*

$1(#( .%/'+'( %*&+,(# (6/'$05W 9Y 5*& .%/'+'( )/405 /,)R/4, #*2( .%*U'4(,'5A 5*&l00 /X#*%X $1( #'4(,+U' 0*R4' /,).&%.*#( X(14,) $1(#( $**0# /,) %*&+,(#W !$ $1/$ .*4,$ 5*&

'/, X( 2*%( *.(, /,) )(7(0*. 5*&% *S, #$50(A #* 0*,R /# 4$'*,+,&(# $* 4,'*%.*%/$( $1( 0*R4'W

Q5 4,4+/005 #(o,R 0424$# *, .%/'+'( 42.%*74#/+*, 5*&l00/'[&4%( / #(,#( Y*% $1( (##(,'(A S14'1 $1(, /00*S# 5*& $*

1/,)0( )47(%#( #4$&/+*,# #3400Y&005W


43/43

IJKF D

Documents

pdcafaststart.PDF