PCS’s mission is to

provide mental health services that support

the individual,their family

and the community as they try to

understand and solve difficult issues in their lives.

For more information or to schedule an appointment, please call or visit:

Pastoral Counseling Service Barbara M. Vassel Comprehensive Care Center

611 W. Market St., Akron, OH 44303330.996.4600

www.pcssummit.org

Pastoral Counseling Service is a non-profit organization serving the greater Akron community since 1963. PCS is an accredited organization and employs therapists licensed in the state of Ohio.

THE YEARIN REVIEW

Outpatient Services2016-17 2015-16

NUMBER OF CLIENTS 695 653SCHEDULED APPOINTMENTS 7,074 7,111

KEPT APPOINTMENTS 4,520 4,584APPOINTMENT SHOW RATE 67% 64%

Affiliations and Accreditations

Megan Kleidon, President/CEO

Annual Report2016 - 17July 1, 2016 – June 30, 2017

Evolutions and Transformations As PCS finishes its 54th year, our team has reflected on all we’ve accomplished and the incredible evolution that has taken place in the field of behavioral health during that time. PCS was founded the same year the Community Mental Health Act was signed into law by President John F. Kennedy. Since then, our country has shifted away from institutionalization, developed a robust network of community behavioral health agencies, refined diagnostic criteria, demanded parity for mental health treatment, and developed medications that target the receptors and chemicals in the brain linked with mental illness. Though not without challenges, these changes have transformed the way we provide behavioral health care.

At PCS, we too have undergone significant transformation. From our early days as a handful of pastors and clergy providing counseling and guidance to youth, PCS now employs 71 licensed clinicians and 48 highly trained qualified mental health specialists (QMHS). Accredited by the Ohio Department of Mental Health Services and the Council on Accreditation (COA), we build treatment plans in an EHR, provide comprehensive counseling and psychotherapy that is driven by evidence-based practice, and can prescribe critical medications to help improve clients’ overall mental health. Our school-based therapy program now serves nearly 3,000 students in a total of 77 Northeast Ohio schools.

We closed out 2017 preparing for two of our biggest transformations yet — Behavioral Health Redesign and the retirement of one of PCS’s greatest champions. After 45 years of service, Rev. Byron Arledge announced that he would hand over the reigns as president and CEO to Megan Kleidon in 2018. Change is difficult, but we are excited about the next chapter in the PCS story, and remain steadfast in our commitment to our mission. Thank you for your unwavering support as we rise to meet the needs of those we serve. We are grateful to be on this journey with you.

2016-17 was a year of continued growth for PCS, as we expanded our footprint into new schools and broadened our reach with both youth alcohol and drug prevention and aging support services. It was our first year living in our new consolidated space at 611 W. Market Street in Akron’s Highland Square neighborhood, and we continued to establish new partnerships and referral sources within the community to allow for a broader reach and impact.

Program Highlights:School-Based Therapy and Case Management

• Expanded to a new charter school and added a new school district as a partner.

• Broadened our out-of-school program impact during the summer months, serving nearly 200 students per week in need of mental health services and support.

• Received full re-accreditation from COA (Council on Accreditation) through 2021.

Outpatient Services at the Vassel Center• Opened our new Vassel Center in the summer of

2016, with a warm and inviting reception and waiting area, private therapy offices and dedicated space for psychiatry and other services.

• Certified a team of clinicians as Clinical Trauma Professionals and introduced our first clients to the Vassel sensory room. Designed to help treat trauma, ADHD and PTSD, the sensory room allows clients to use their senses to help process their emotions.

• Added an additional prescriber to our team to meet increased medication management needs.

Rev. Byron Arledge

Megan Kleidon

FINANCIALS

l Medicaid .............................. $7,671,043l Fees / Commercial Insurance $542,109l Contributions / Grant ................ $17,174 l Miscellaneous .............................$60,588

l Wages / Benefits ................ $7,377,397l Supplies/ Services .................. $446,119l Occupancy ............................... $181,822l Bad Debt .................................. $406,533l Depreciation............................ $108,930 l Miscellaneous ......................... $100,570

l Program Expense .......... $7,364,535l Supplies/ Services ......... $1,256,83685%

15%

DEMOGRAPHICS

l Black l Multi-racial/Otherl White l Declined/Unanswered

Race

Age

AGES 17- AVERAGE AGE AGE 18+ AVERAGE

AGE

2016-17 2,854 11.4 601 38.72015-16 2,907 11.6 516 31.5

SCHOOL-BASED PROGRAMS

Our school-based therapy program continued to grow, expanding into an additional charter school and adding a new school district.

AGENCY PROFILE

Board of Directors (2016-17)

OFFICERSChairman: Dr. Leon Howard III, PCC-S – Western Reserve HospitalVice Chair: Mr. Thomas Kyner – Bowen EngineeringSecretary: Rev. Kevin Rushing – University of Akron, United BaptistChurchTreasurer: Mrs. Chris Myers-Johnston –Associated UnderwritersInsurance

MEMBERSMr. Louis Berroteran – TheBerroteranGroup,LLCMr. Anthony Burwell – EmergeCounselingServicesMr. Rick Kimble – HolyTrinityLutheranChurchMrs. Betty Oberdorfer, RN – AkronGeneralMedical Center(Retired)Mr. Alan Papa – ClevelandClinicAkronGeneralMr. Jeff Satterfield – QylexITRev. Sue Ann Schmidt – PresbyterianChurchUSA(Retired)Mr. Mark Willis, Esq. – Willis&WillisCo,LPA

HONORARY EMERITUS TRUSTEEMr. Bob Myers – AssociatedUnderwritersInsurance

Timeline

Therapists ............... 66CPSTs ...................... 48

Doctors/nurses  ..... 5Administration ....... 23

About the PCS Staff142 total on June 30, 2017

PCS is a non-profit behavioral health agency that has served the greater Akron community since 1963.

1998Began providing school-based therapy and case management for children in Akron Public Schools

2006Expanded school- based services to

suburban districts and charter schools

2013Opened the Barbara M. Vassel Comprehensive Care Center for children and families2015

Expanded services to include alcohol and

other drug prevention for youth and aging

services for older adults

1

2

3

4

5

11

6789

10

12

REVENUE AND SUPPORT

$8,290,914

EXPENSES

$8,621,371

46.0%1,590

42.2%1,458

2016-17

8.3% 287

3.5% 120

2015-16

7.2% 246

4.7% 160

47.4%1,624

40.7%1,393

Gender2015-16

3,4232016-17

3,455

FEMALES

MALES

55.3%1,911

44.7%1,544

57.2%1,957

42.8%1,466

5

1 410

6

98

7

23

11

12

Akron Public Schools53 Schools 2016-17 2287 2015-16 2298Barberton City Schools4 Schools 2016-17 227 2015-16 314Norton Public Schools4 Schools 2016-17 65 2015-16 61Tallmadge Public Schools4 Schools 2016-17 57 2015-16 59Woodridge Public Schools4 Schools 2016-17 87 2015-16 123Summit County Charter Schools6 Schools 2016-17 105 2015-16 151 I CAN Akron Imagine Leadership Academy Imagine Kindergarten Main Street Preparatory Academy Towpath Trail University Academy

Wadsworth City Schools 2 Schools 2016-17 26