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Pay-by-Refund How to and helpful information 1

Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

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Page 1: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

Pay-by-RefundHow to and helpful information

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Page 2: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

Welcome to Pay-by-RefundSteps to complete Pay-by-Refund

forms, learn how to introduce PBR

to your clients and review PBR’s

benefits for you and your clients.

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• Introducing PBR to your clients

• Client benefits and fees

• How to fill out the forms

• Refund disbursement options

• Required Pay-by-Refund disclosures

• Tax preparer incentives

• FAQs and Q&A

Page 3: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

Introducing Pay-by-Refund to your clientsAre your clients strapped for cash

around tax season?

Whether it’s from holiday shopping,

unexpected expenses or a change in

financial status, with Pay-by-Refund, your

fees are paid out of your clients’

tax refund. This means no upfront,

out-of-pocket expenses for tax

preparation. You and your clients can

start tax preparation early so they get

their refund (and you get paid) as

soon as possible.

But your clients may be hesitant to ask about payment

deferral. The Pay-by-Refund marketing toolkit includes

materials for your office and social media accounts to help

you start the conversation.

- Printable Posters

- Desktop Tents

- Flyers

- Ads for Facebook or Linked-in

- Referral cards

Download the toolkit free: https://proconnect.intuit.com/pay-by-refund3

Page 4: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

What your clients need to knowClient Benefits and Fees

No Upfront Cost

• Your clients can start their taxes right away.

All Pay-by-Refund tax payers will be auto enrolled in ID Protection

provided by IDnotify, a part of Experian.

ID protection bundle includes:

• Identity Restoration

• Identity Theft Insurance

• Dedicated Fraud Resolution Contact Center / Specialist

Fees

• Your Professional fees and the $59.90 Pay-by-Refund fee will

be deducted from the tax payers refund

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Page 5: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

ProSeries

Page 6: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

Step1

Fill out the Federal Information

Worksheet as usual

Under Part VIII, QuickZoom to your

enrolled bank’s PBR application

worksheet

Using Pay-by-Refund in ProSeries

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Page 7: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

Step2

Check box next to “Refund Transfer”

Note: Client’s refund must exceed total PBR and

tax preparation fees to qualify for PBR benefit

Using Pay-by-Refund in ProSeries

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Page 8: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

Client refund, ID verification and notifications

Step3 Select client disbursement option - Direct deposit

- Check printed in tax preparer’s office

- Prepaid debit card

Identification verification - Required for Federal e-filing (Driver’s

license, Military ID, passport, etc.)

- Information automatically populates

from tax form

Client notification - Select how your client wants to be

notified when their refund is ready

Step4

Step5

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Page 9: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

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VERY IMPORTANT STEP

Step6A:

IMPORTANT: To ensure your fees are

disbursed properly, verify that your

TOTAL tax preparation fees are visible

on the Pay-by-Refund form

Check box to import billing amounts from

client-specific billing options worksheet

Press F10 key to update any later changes

made to client-specific billing options

If correct billing amounts aren’t showing, refer

to Steps 6B and 6C

Tax preparation fees

Page 10: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

Step6B:

Make sure the Client-Specific Billing

Options worksheet is complete and

accurate

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Tax preparation fees

VERY IMPORTANT STEP

Page 11: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

Step6C:

PBR in ProSeries defaults to automated

billing OR for manual billing, under

Tools, choose:

- Rates per form (OR)

- Global billing

Tax preparation fees

VERY IMPORTANT STEP

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Page 12: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

Finishing upStep7Review for accuracy

Step8Review disclosures with client

- Share Payments Summary and Federal

Refund Options with your client to

confirm they understand the PBR fees

- Republic Bank has oral disclosure

confirmation

- Provide the one pager information sheet on

ID protection. Can be found on our website

https://proconnect.intuit.com/pay-by-refund/

Note: Disclosures automatically print with return 11

Page 13: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

The finish lineStep9Print two copies for:

- Client, who must sign forms in person

- Your records (in case of regulatory bank

audit)

Step10eFile

- IRS typically accepts within 15-30 minutes

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Page 14: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

Lacerte

Page 15: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

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Step1

On screen 4.5, check the box:

Electronic refund product

Step2

Enter ID information for taxpayer(s)

Step3

Enter Tax preparation fee

Step4

Select disbursement method

Step5

Provide the one pager information sheet on ID

protection. Can be found on our website

https://proconnect.intuit.com/pay-by-refund/

Note: Disclosures automatically print with return

Using Pay-by-Refund in Lacerte

Page 16: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

ProConnect Tax Online

Page 17: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

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Step1

On the Input Return tab, select Pay-By-Refund (RA)

from the menu on the left

Step2

Check box for Electronic refund product and

enter ID information for taxpayer(s)

Step3

Enter Tax preparation fee

Step4

Select disbursement method

Step5

Provide the one pager information sheet on ID

protection. Can be found on our website

https://proconnect.intuit.com/pay-by-refund/

Note: Disclosures automatically print with return

Using Pay-by-Refund in PTO

Page 18: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

What’s in it for youProSeries and Lacerte

Earn $10 on all federal funded Pay-by-Refund transactions

filed through the 1040 tax filing deadline of the then-current

Tax Year over and above the number of PBR transactions

funded in the prior Tax Year.*

For example, if a you issue 50 PBR transactions in TY17

and 150 in TY18, you would receive an incentive of $1,000

($10 each for the incremental 100 PBRs).

This incentive is paid out all at once by the banks on behalf

of Intuit, after the end of tax season (by 5/31/19).

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Page 19: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

FAQsWhat is the PATH Act and how will it affect my clients?

Taxpayers who claim the Additional Child Tax Credit (ACTC) or Earned Income Credit

(EITC) will not be issued a refund before Feb. 15. So it is important to file their taxes as

early as possible.

Can my clients use Pay-by-Refund for their state returns?

Yes, but only if they are also using it for their Federal return and only for one state.

Will using Pay-by-Refund cause delays in my clients receiving their refunds?

No. Refunds are e-filed and there is no additional delay.

How long after a client's refund is received will I get my fees paid?

Banks typically disburse funds as soon as they are received from the IRS. Your fees

are direct deposited into your bank account.

How and when are tax-preparer incentives paid?

Eligible incentives are delivered in a single payment from participating banks by

May 31 of the current tax year.

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Page 20: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

SummaryWith a few clicks and some data entry, you and your clients can enjoy

the convenience of Pay-by-Refund.

• No upfront, out-of-pocket expenses, allowing your clients to start their taxes

sooner so they get their refunds and you get paid as early as possible

• Streamlines receivables

• Offers an easy payment option for your clients

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Page 21: Pay-by-Refund...The Pay-by-Refund marketing toolkit includes materials for your office and social media accounts to help you start the conversation.-Printable Posters-Desktop Tents-Flyers-Ads

Thank you

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*Pay-by-Refund or refund transfer program participation available to eligible ProSeries and Lacerte customers for a limited time only. Program participants will be designated to an incentive category, as determined by Intuit.

Santa Barbara Tax Products Group, Refund Advantage, Republic Bank and River City Bank are participating banks. To be eligible, participants must adopt industry refund transfer best practice principles by charging

customary and reasonable processing fees, and federal returns must be transmitted to the IRS using a single account and EFIN. Federal returns that are rejected by the IRS, are deemed fraudulent or are a result of identity

theft are not eligible for credit under the program. Aggregate credits payment will be delivered from participating banks by May 31 of the current year. A one-time bank setup fee applies to each federal Pay-by-Refund

transaction. Additional fees apply to state Pay-by-Refund filings. Offer may be terminated or modified at Intuit’s discretion, and program and software terms and conditions, including available features, credits, pricing and

support, are subject to change without notice. You must meet certain minimum funded Pay-by-Refund transaction thresholds in order to be eligible to qualify for free or discounted software. To be eligible to receive any

incentive compensation under this Program, the IRS requires Intuit to prepare a 1099. You will need to provide Intuit certain information, including: a) Tax Identification Number or Social Security Number, and b). Firm name,

primary contact, address, phone number, and email address. Failure to provide any of this information may result in your incentive payment being withheld, delayed or cancelled. For complete Pay-by-Refund program

details, including eligibility and participation requirements, restrictions and currently available credits, see https://proconnect.intuit.com/pay-by-refund or call 800-926-3796..