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Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

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Page 1: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on
Page 2: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

Paul WatkinsHead of Fundraising and Volunteering

South Tees Hospital Charitable Fund

MIG Committee member

Claire BowryMembership Services Manager

Association of NHS Charities

Page 3: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

Fundraising MIG Survey 2018

Page 4: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on
Page 5: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on
Page 6: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

Where does the Fundraising department sit in the organisation?

Page 7: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

They keep moving the Chairs though!

Page 8: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

Where does the Fundraising department sit in the organisation?

17.0%

46.8%

8.5%

12.8%

14.9%

We are an independent charityand fundraising is a departmentwithin the charity

Fundraising is a separatedepartment in the Trust andreports to the Charitable FundsCommittee

Fundraising is part of theFinance department

Fundraising is part of theComms team

Other (please specify):

Page 9: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

The Fundraising Team

• 29% of respondents have only 1 person in

the Fundraising department.

• The average is 4.

Page 10: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

• 67% have a charity strategic plan.

• 90% have a fundraising strategy and 93% feel

confident in drawing up a strategy.

• 65% work with another charity/charities.o League of Friends, some with one group at each hospital in the Trust.

o Other health charities on site or in the community.

o Community groups established to support the hospital

o Hospital radio

Page 11: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

How do you identify projects for appeals?

● CFC identifies suitable projects from within the

capital programme.

● Regular communication with Trust Board, clinical

leads and senior management.

● It’s important to have the projects identified as

corporate priorities to ensure staff engagement.

Page 12: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

Corporate Partnerships59% have corporate partnerships, most have fewer

than 10 partnerships, often small level but valued.

Challenges:

• Meeting expectations with small

fundraising teams

• Agreeing suitable volunteering

opportunities

• Need for money rather than toys or

gifts

• Company doesn’t keep charity

informed of

its activities

• Competition with other charities in

more obvious need (non-NHS)

Page 13: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

Trusts and Foundations

• 63% regularly make applications and

another 12% do so during appeals.

• Many charities have received grants

from around 50 Trusts, some are just

beginning to develop this income

stream.

• Largest grant sizes range from £3,000

to £11 million.

Page 14: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

Legacy Promotion

64.3%

67.9%

3.6%

0.0%

7.1%

21.4%

Funeral Directors

Local Solicitors

Remember a Charity

Local faith organisations

Other (please specify):

Page 15: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

Lotteries

• Of those respondents running lotteries, 68% run a public

lottery and 40% run a staff lottery.

• The majority have the lottery run by an external company.

• Applications are online as well as by leaflet.

• Staff lotteries have payment taken by payroll deduction.

Page 16: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

• The average % of your donors with a GAD is 29%, but one member has 70%.

• The majority (38%) submit claims quarterly with 33% submitting them annually.

• 43% of respondents have made a claim through the Gift Aid Small Donations Scheme.

• NHS staff education is seen as key to increasing GADs.

Page 17: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

Marketing

• 70% believe that their charity is not very well known in the local community.

• 78% of respondent charities have their own brand logo.

• Of these logos, 86% do not feature the NHS logo.

• 88% of those who answered this question think their charity is represented adequately or worse on site.

• 14% have a Patron or President.

Page 18: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

7.0%

14.0%

41.9%

37.2%

Newsletters

Hard copy newsletter

Online newsletter

We do both print andonline versions

We don't have anewsletter

Page 19: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

Websites and Online Donations

• 55% have own website.

• Many limitations to only having a page on the Trust’s website.

• 68% have an online donation facility – Just Giving is by far the most popular payment gateway.

Page 20: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

95.2%

92.9%

33.3%

28.6%

21.4%

2.4%

2.4%

Facebook

Twitter

Instagram

Linkedin

Snapchat

YouTube

Pinterest

Flickr

Social Media Platforms

Page 21: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

Fundraising Reports

61% are happy with the reports produced on their fundraising.

Page 22: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on
Page 23: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on
Page 24: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

Fundraising MIG Conferences

You are most interested in hearing about:

1) Tribute and In Memoriam Funds

2) Legacies

3) =Managing a Major Appeal

=Corporate Support

4) Regular Giving

5) =Measuring Fundraising Success

= Fundraising from Trusts

Page 25: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on

Mentoring

The terms of mentoring will be approved by the MIG Committee.

Page 26: Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South Tees Hospital Charitable Fund MIG Committee member ... o Other health charities on