Paul Butterworth Technology Lead, Management Products Microsoft UK

Microsoft SoftGrid: Creating Software as a ServicePaul ButterworthTechnology Lead, Management ProductsMicrosoft UK

EasierFind and use information

More SecureImprove security and legislative compliance

Lower CostOptimize desktopinfrastructure

Better ConnectedEnable your mobile

workforce

Application Compatibility

Software Asset Management

Make PCsSafe to Use

Protect Datain PCs

Diagnosticsand Help Desk

Flexible ComputingModels

PC Manageability

Key Enterprise Desktop Manageability Challenges

The Optimized Windows Desktop

Includes all features of Windows Vista Business plus:

Four Virtual Operating Systems Windows BitLocker Drive Encryption Multi-lingual User Interface (MUI) Subsystem for Unix-Based Apps (SUA)

SoftGrid Application Virtualization Asset Inventory Services Diagnostic & Recovery Toolset Advanced Group Policy Management

Application compatibility

PC manageability

Flexible computing models

Protect data in PCs

Make PCs safe to use

Diagnostics & Help Desk

Software asset

management

Life without traditional software installation

» Centralized permissions» Applications to users at log on» Sandboxed applications

Accelerated desktop deploymentMinimize application compatibility testingRun real-time usage reportsEnable device roaming

Application compatibilityPC manageabilityFlexible computing modelsSoftware asset management

*SoftGrid Application Virtualization CAL for Terminal Services is available and sold separately from MDOP

Microsoft SoftGrid Application VirtualizationDynamically streaming software as a centrally-managed service

SoftGrid Extensions for SMSManage Virtual Apps via SMS

The SoftGrid® PlatformThe Engine

Application Virtualization

On-demand delivery

Centralized, policy-based application management


The Sequencer is a wizard-based tool that rapidly virtualizes applications without changing source code Three steps of Sequencing:

Installation ModeConfigure and TestExecution mode

The application is transformed into a run-time image, and not an installerApplication files include:

.SPRJ File – Project File

.ICO – Icon File

.OSD – XML Descriptor

.SFT – Application File


SoftGrid Management Web Service is the central service for setting up and administering SoftGrid servers and applications.Assign application privileges via Active DirectoryFull license control for virtual applications


Dynamically Delivering The Virtual Application SolutionUser clicks on desktop shortcuts; authentication, authorization and licensing checked every time users launch a SoftGrid application

Centrally ServedThe first time the Server delivers “just enough” code (20-40%) to client or TS machine. As more code is needed, it is dynamically delivered.

Locally Executed• App executes on desktop, laptop

and/or Terminal Server, not on SoftGrid Server

Cached for Performance• App code is cached for repeat use

– even without a network

Multiple Delivery Options• Streaming is primary option, but

import from file shares, removable media, etc. all possible.

Disconnected Use Support• Entire set of applications are

cached for limited time before expiring


Applications are virtualized per instance:

Files (incl System Files)RegistryFonts.iniCOM/DCOM objectsServicesName SpacesSemafores, Mutexes

Applications do not get installed or alter the operating system

Yet tasks process locally on the host computer.


Enabling Application Life Cycle OptimizationThe “SoftGrid” – A generic grid of computing execution points

where any user may access their applications, on-demand, without application pre-population or conflict.

• Application are ready for use in hours or days, not weeks or months

• Application availability is instant anywhere in the Windows Enterprise

• The world revolves around the user

• The evolution of application agility

• Simplification is inherent in the solution

demo

Flexible application deployment: Pre-cached to clients with traditional updates Pre-cached with dynamic updates Pure dynamic delivery

Integrated reports and metering

Enterprise scale


Desktop and Infrastructure Optimization Infrastructure complexity drives need for management technology

Most Enterprise organizations require more formal procedures for application lifecycle, problem, change and asset management

Optimized Desktop

Some organizations may benefit from just using Vista Business with minimal application compatibility testing

Many organizations require a more robust asset, application and end to end infrastructure administration definitionSize

Com

ple

xit

y

Optimized Infrastructure

Standard Business

OS+Application Compatibility Toolkit

Systems ManagementServer 2003 R2

SoftGrid and SMS 2003

demo

Build Business Continuity for Applications

Simplify & Accelerate App

and OS Migrations

Reduce Application Management Costs

Enable Roaming and Free Seating

Reduce Appcompatibility and Testing

Reduce Help Desk

Calls

Consolidate, Standardize and Stabilize Images

ConsolidateTerminal Services

Servers

Microsoft SoftGrid Application VirtualizationSolutions and Case Studies

SoftGrid reduces and eliminates many common application management steps and optimizes computing resources, dramatically reducing labor and capital costs.

Reduce management costs by 80%

Deployments, updates and termination

Reduce help desk call by up to 30%Improve user uptime by 4XConsolidate serversReduce license compliance risks Case Study: Scotland’s Dundee

City Council saved $290,000 (155,000 UK pounds) on IT support, replacement, server consolidation and license agreements.

Microsoft SoftGrid has developed a Forrester TEI™ Compliant calculator to help you determine how SoftGrid can save application management costs

Reduce Application Management Costs

Any user can access any computer on the network to get their applications.

Machines become generic instead of user-specific

Useful for office hoteling, business continuity and computer labs.

Case Study: Northeastern University uses SoftGrid to provide access to any application from any computer on campus.

The SoftGrid makes it possible for users to share Windows desktops and laptops.

Enable Roaming and Free Seating

Elimination of application conflicts and testing accelerates migrations

Virtualized applications can be deployed to variety of systems including Vista (4.2)

Case Study: Suncor Energy migrated over 1,300 applications on 3,200 desktops to XP in just 3.5 months.

SoftGrid accelerates OS Migrations by reducing the dependencies and testing between applications and the operating system.

Simplify & Accelerate OS Migrations

Applications are automatically replicated: desktops and terminal server are updated without installation

User down time is reduced to minutes instead of hours/days

Case Study: A Major Investment Company enabled applications to be available to their users at their backup site in minutes.

With The SoftGrid, applications can be replicated like other data, reducing the costs of synchronizing applications and user down time.

Build Business Continuity for Applications

Enable any application to run side-by-side on desktops and servers without conflicts

Dramatically reduce the need for compatibility/regression testing

Consolidate terminal servers by eliminating silos and underutilization

Enable multiple versions of the same application to run on the same computer at the same timeCase Study: The Medical Center at University of Illinois cut 100 hours of regression testing that was previously required to roll out new applications.

Eliminate Application Conflicts & Regression Tests

SoftGrid reduces help desk calls by over 30% by making it easier for IT to resolve problems centrally and reducing the likelihood of problems in the first place

Problem resolution is applica-tion-centric, not system-wideReduce visits to computer by fixing problems remotelyDeployment is pulled and not installed, leading to a higher success rate

Case Study: Heartland Financial used to spend 2 hours on the phone with a single user. With SoftGrid it takes less than 10 minutes to solve a user’s problem.

15%

52%

4%

11%

18%

Helpdesk

Deskside visits

Engineering

Patch Mgmt

Overhead

Source: 2003 Intel IT Avg. QuarterlySpending on desktop PC support

Reduce Support Calls

Consolidate, Standardize and Stabilize Images

Reduce the size and complexity of imagesMove closer to the goal of a “single image” for the entire enterpriseRepurpose systems without constant re-imaging

Case Study: Fidelity National Financial reduced 13 virtual images into one with SoftGrid

Before SoftGrid With SoftGrid

Instantly deploy applications to Citrix/Terminal Servers

Eliminate installs, regression testing & downtime

Eliminate applications that conflict on the same server, including multiple versions of same app

Enable applications that were not designed to run in multi-user mode

Case Study: Russell Investments reduced their terminal servers by 40% with SoftGrid

SoftGrid allows any application to run along-side any other on a terminal server, eliminating the need for silos and increasing utilization, resulting in the need for less servers.

Consolidate Terminal Servers

Making the vision a reality with Software Assurance for the Windows desktop

Cost EffectiveAgile Intelligently Managed

Locked Down

Accelerate deploymentMaximize accessibilityFlexible computing

Application mgtPatch mgtDiagnosis & RepairAsset management

Control accessEnhance interoperabilityProtect & recover dataIdentify threats

Reduce Helpdesk costReal time asset mgtMaximize productivity

The Vision: The Optimized DesktopDelivering the most cost effective & flexible Windows desktop management solution

© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions,

it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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Paul Butterworth Technology Lead, Management Products Microsoft UK