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Boiling Your Business Down to 1 Metric Presented by Patrick Comer, CEO Federated Sample
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If you can’t measure it, you can’t improve it.
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Metrics Trigger Emotional Responses
Some we feel together…
Emotions profoundly affect behavior and decision making
Not everyone knows EBITDA
Our metric
My mood rises and falls with completes
It’s a 5 step process.
Find your metric…
Step 1: Cast a wide net
Step 2: Trim the fat
Step 3: Can’t touch it?
Can’t change it.
Step 4: If you build it, they will…
Motivate your employees
Motivate your partners
Step 5: Sharing is caring
It becomes news…
And it’s on Twitter
What’s your Dow Jones?
