Patient Safety Platform

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One Platform - Multiple Solutions

Patient Safety Ecosystem

PSERS – Patient Safety Platform

Hospital

PSO

IDN

Hospital1

Hospital2

PSO

PSO

Hospital3

Clinic - 1

Clinic - 2

PSO

Patient Safety Ecosystem

PSERS – Patient Safety Platform

Hospital

PSO

IDN

Hospital1

Hospital2

PSO

PSO

Hospital3

Clinic - 1

Clinic - 2

PSO

Cu

rren

t S

tate

Fu

ture

Sta

te

Challenges for the hospitals

PSERS – Patient Safety Platform

Challenges

Data acquisition, Evaluation for Reporting, Reporting

Single safety event captured in different sources - malpractice claim, incident, complaint, Cleanliness and hygiene issue, RCA

The need to acquire Patient Safety events from a wide variety of

applications

Integration with EMR, cleanliness and hygiene related applications, and other clinical systems for denominator and relevant data

Content coded using different taxonomies

Current situation

Patient Safety Ecosystem

PSERS – Patient Safety Platform

Patient Safety Platform

PSERS/PSO Platform

Event

Captu

re

Analy

sis

& E

valu

ati

on

Report

ing/P

SO

Subm

issi

on

RC

A

PSO

Analy

sis

Hospital PSO

Optional

Patient Safety – Challenges for the Hospitals

PSERS – Patient Safety Platform

Challenges

Data acquisition, Evaluation for Reporting, Reporting

Single safety event captured in different sources - malpractice claim, incident, complaint, Cleanliness and hygiene issue, RCA

The need to acquire Patient Safety events from a wide variety of

applications

Integration with EMR, cleanliness and hygiene related applications, and other clinical systems for denominator and relevant data

Content coded using different taxonomies

Current situation

Patient Safety – Challenges for the Hospitals

PSERS – Patient Safety Platform

Single safety event captured in different sources - malpractice claim, incident, complaint, Cleanliness and hygiene issue, RCA

The need to acquire Patient Safety events from a wide variety of

applications

Integration with EMR, cleanliness and hygiene related applications, and other clinical systems for denominator and relevant data

Content coded using different taxonomies

Current situation

Patient Safety – Challenges for the Hospitals

PSERS – Patient Safety Platform

Single safety event captured in different sources - malpractice claim, incident, complaint, Cleanliness and hygiene issue, RCA

The need to acquire Patient Safety events from a wide variety of

applications

Integration with EMR, cleanliness and hygiene related applications, and other clinical systems for denominator and relevant data

Content coded using different taxonomies

Current situation

Single safety event captured in different sources - malpractice claim, incident, complaint, Cleanliness and hygiene issue, RCA

Single safety event captured in different sources - malpractice claim, incident, complaint, Cleanliness and hygiene issue, RCA

Patient Safety Ecosystem

PSERS – Patient Safety Platform

Patient Safety Ecosystem

PSERS – Patient Safety Platform

So, what is the impact?

PSERS – Patient Safety Platform

No correlation and no aggregated analysis. No

insights about how many complaints/feedback

turned to incidents. No insight on how many

incidents turned to medical malpractice, how many

turn into fatal, and what is the hygiene compliance of

mobile device users etc, ultimately COMPROMISING

ON PATIENT SAFETY.

PSERS - One Platform, Multiple Solutions

PSERS – Patient Safety Platform

Patient Safety Evaluation and

Reporting System (PSERS) - Set of intuitive

tools

Improve patient safety

through learning

and ultimately

reduce risks

Comply with

Regulatory

Reporting

Evaluate and Assess Patient

Safety Risks

Identify and

capture patient safety events

Encourage patients

and family members to freely raise and discuss

the concerns

Incidents

Near Misses

HygieneFeedbac

k/ Complai

nts

PSO

HospitalSo, what is PSERS all about?

Available Solutions

PSERS – Patient Safety Platform

Event Reporting

mobilESoap

There are currently 2 solutions that have already been built onto this PSERS platform

Patient Safety Ecosystem

PSERS – Patient Safety Platform