PASSWORD MANAGER https://pwmanager.henrico.k12.va.us (you must
put the s in https to access)
Slide 3
Starting the Process https://pwmanager.henrico.k12.va.us Enter
your Username (username is the first part of your HCPS e-mail
address. (Example: HCPS0\jadoe) To verify your e-mail address,
enter the characters you see on the screen and click ok ! The
characters are not case sensitive.
Slide 4
My Questions and Answer Profile IMPORTANT: This must be
completed before your password expires Click on My Questions and
Answers Profile link. Enter the characters and click next. On the
next screen, enter your current e-mail (Active Directory)
password
Slide 5
Answer your personal questions The minimum length of an answer
must be 3 characters All answers must be unique You must answer
both mandatory questions, both helpdesk questions and one optional
question Once you have completed, you should receive e-mail showing
it was updated successfully.
Slide 6
SUCCESS You have successfully completed your Question and
Answer Profile. Click Go to home page to complete the process for
changing your password.
Slide 7
Change/Manage My Password
https://pwmanager.henrico.k12.va.us
Slide 8
https://pwmanager.henrico.k12.va.us To change or update your
password, click Manage My Password
Slide 9
Credentials Enter your current e-mail (Active Directory)
password.
Slide 10
Review the Password Policy to enter your new password At least
one UPPERCASE character (A-Z) At least one lowercase character
(a-z) At least one digit (0-9) At least one special character (such
as !@#$%^&*) It must be at least 8 characters You may not use
words in the Password Manager Dictionary Example: T3chn0lo@y
Slide 11
Restart Your Computer An e-mail will be sent to you once you
have successfully changed your password. Please DO NOT write your
password down for others to see. RESTART YOUR COMPUTER..
Slide 12
iPad and iPhone Users Once you have set up your profile and
have changed your active directory password, your i-phone will
prompt you stating your username or password is incorrect. Please
choose Settings and follow instructions. It may take sometime for
it to show on the i-phone
Slide 13
Next Required Password Change
https://pwmanager.henrico.k12.va.us An e-mail notification will be
sent prior to your required password change date. To change your
password, click Manage My Password. To reset a forgotten password,
click Forgot My Password