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TABLE OF CONTENTS

Readings on Enterprise Resource Planning© Léger et al. (2011) ERPsim Lab, HEC Montréal.

PART 1 : INTRODUCTION TO ERP

Chapter 1 : Importance and Impact of ERP Systems on Industry and Organization .......................................Mary M. Dunaway, Susan E. Bristow (University of Arkansas)

Chapter 2 : Why do Companies Implement ERP Systems? – The Goals and Reasons behind ERP Implementation Projects .....................................................................................................................................Christian Leyh (Technische Universität Dresden)

PART 2 : ERP SySTEm ImPLEmENTATION

Chapter 3 : Process for Selecting an ERP System ...............................................................................................Susan E. Bristow, Mary M. Dunaway (University of Arkansas)

Chapter 4 : ERP Implementation methodologies and Strategies .....................................................................Mary M. Dunaway (University of Arkansas)

Chapter 5 : Critical success factors for ERP system selection, implementation and post-implementation ..Christian Leyh (Technische Universität Dresden)

Chapter 6 : Tailoring ERP systems .......................................................................................................................Christian Leyh (Technische Universität Dresden)

Chapter 7 : Prescriptions for Enterprise Systems HCI ........................................................................................C.A.P. Smith (Colorado State University)

PART 3 : ERP SySTEm AND ENTERPRISE ARCHITECTURE

Chapter 8 : ERP system architecture ...................................................................................................................Nitin Kale (University of Southern California)

Chapter 9 : From monolithic to multi-Tier to Service Oriented: Evolving ERP Architecture ...........................Tony Pittarese (East Tennessee State University)

Chapter 10 : Achieving Business Agility through Service-Oriented Architecture Enhanced ERP Systems ..Harold Webb & Linda Webb (The University of Tampa)

Part 4 : ERP SySTEm AND ORGANIzATIONAL ISSUES

Chapter 11 : Change management .....................................................................................................................Peggy L. Lane, Michael R. Lane (Emporia State University)

Chapter 12 : User involvement during ERP implementation ...........................................................................Jonas Klingberg & Johan Magnusson (University of Gothenburg)

Chapter 13 : Individual User Adaptation to ERP ................................................................................................Pamela J. Schmidt (Wayne State University)

Chapter 14 : ERP-Related Careers ........................................................................................................................Susan Pfeifer (Valley City State University)

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TABLE OF CONTENTS

Readings on Enterprise Resource Planning© Léger et al. (2011) ERPsim Lab, HEC Montréal.

PART 5 : ERP SySTEm AND BUSINESS ANALyTICS

Chapter 15 : The analytical organization ............................................................................................................Ross Hightower (Texas A&M)

Chapter 16 : Business intelligence ......................................................................................................................Paul Mireault (HEC Montréal)

Chapter 17 : Enhancing Decision making through Performance Dashboards and Scorecards .....................Bih-Ru Lea (Missouri University of Science and Technology)

PART 6 : ADvANCED TOPICS

Chapter 18 : Supplier relationship management (SRm) ....................................................................................Rizwan Suleman (NAIT)

Chapter 19 : ERP and Corporate Control .............................................................................................................Emad Samwel (Capio Business Solutions)

Chapter 20 : Public Sector ERP ............................................................................................................................Jason Beal (bealbudgetting.com) and Bipin Prabhakar (Indiana University)

Chapter 21 : Cloud Computing, Software as a Service & Next Generation ERP ...............................................Stéphane Gagnon & Véronique Nabelsi (Université du Québec en Outaouais)

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