Parks Associates - Business Models for Energy Services

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    Presented by:

    Business Models for

    Energy Services

    Presented By:

    Tom KerberDirector, Research, Home

    Controls & Energy

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    www.parksassociates.com | Parks Associates | [email protected] | 972.490.1113 | @ParksAssociates

    Audio Recording Info

    Click here to View Recording

    Select one of 2 options to view the webcast in its entirety.

    Recording Details:

    Parks Associates Feb 7th webcast Business Models for Energy Services

    Recording URL: https://www.livemeeting.com/cc/parksassociates/view

    Recording ID: GN8KMP

    Attendee Key: 8`4z!W2

    2

    https://www.livemeeting.com/cc/parksassociates/view?id=GN8KMP&pw=8%604z%21W2https://www.livemeeting.com/cc/parksassociates/viewhttps://www.livemeeting.com/cc/parksassociates/viewhttps://www.livemeeting.com/cc/parksassociates/view?id=GN8KMP&pw=8%604z%21W2
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    www.parksassociates.com | Parks Associates | [email protected] | 972.490.1113 | @ParksAssociates

    We explain market trends, predict how consumers will react to

    innovations, and recommend strategies for thriving in a changing

    business environment.

    Parks Associates Consumer Analytics

    3

    The Consumer Analytics team provides

    quantitative market intelligence that guides

    strategic business decisions.

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    Recent Survey Data

    4

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    Energy Efficiency Programs

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    Utility Energy Efficiency Programs

    6

    8%

    2%

    5%

    13%

    47%

    50%

    50%

    59%

    81%

    0% 20% 40% 60% 80% 100%

    None of the above

    I don't know

    In home displays

    Other

    Rebates or other incentives for appliances, such as

    refrigerator or clothes washing machine

    Rebates or other incentives for lighting

    Rebates or other incentives for water heaters

    Rebates or other incentives for insulation, air or

    heating

    Energy education or energy audits

    % Offering Specified Incentive

    Current Energy Efficiency Incentive Offerings (Q3/12)

    "Q313. Which of the following energy efficiency programs does your company currently offer to residentialcustomers?"

    (Among US Electric Utilities, n=93, 10.2%)

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    Utility Energy Efficiency Programs

    7

    27%

    17%

    22%

    12%

    17%

    12%

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    40%

    45%

    50%

    Tax rebates and other incentives for energy

    saving systems, remodeling and repairs for your

    home

    Energy monitoring and management products

    available in the market today

    %SpecifyingFamiliar

    ity

    4Q/2010

    4Q/2011

    4Q/2012

    Familiarity with Energy Programs 2010-2012

    "Q3020/314/7255. How familiar are you with:"(Among All BB HHs)

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    Consumer Focused Solutions

    8

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    Consumer Focused Solutions

    9

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    Baseline Comparisons

    10

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    Feedback on Energy Consumption

    11

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    Using Segmentation to Target Change

    12

    52%

    44% 44%

    39% 36%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    Solar panels

    (n=65, 12.2%)

    Controller for water

    heater

    (n=296, 5.70%)

    Devices for light

    automation

    (n=217, 6.65%)

    Plug-in back up

    generator

    (n=204, 6.86%)

    Programmable

    thermostat

    (n=804, 3.46%)

    %SpecifyingHighAppeal

    Product Owners with High Appeal of Energy Monitoring (Q4/11)"Q200. How many of each of the following products are in use by anyone in your household?"

    Percent of specified product owners with high appeal of Energy Monitoring.

    (Among BB HHs Within Specified Ownership Groups)

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    Feedback on Energy Consumption Green Button

    13

    Green Button

    Empower customers

    Facilitate innovation

    Lower barriers to entry

    Reduce integration costs

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    Feedback on Energy Consumption

    14

    Never, 12%

    Less than once a

    month, 42%

    1-3 times a month,35%

    1-3 times a week, 8%

    Daily/almost daily, 3%

    Frequency of Electricity Usage Monitoring (Q4/12)"Q7285. How often do you look at your home's daily electricity usage patterns?"

    (Among the 12% of BB HHs Having an Electricity Usage Monitoring Feature, n=297, 5.69%)

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    Feedback on Energy Consumption

    15

    Never, 30%

    Less than once a

    month, 34%

    1-3 times a month,

    28%

    1-3 times a week, 5%

    Daily/almost daily, 3%

    Preferred Frequency of Electricity Usage Monitoring (Q4/12)"Q7290. How often do you want to look at your home's daily electricity usage patterns?"

    (Among the 88% of BB HHs Who Currently Have No Electricity Monitoring Feature, n=2,203, 2.09%)

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    Feedback on Energy Consumption - Disaggregation

    16

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    Feedback on Energy Consumption - Disaggregation

    17

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    Demand Response Programs

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    Demand Response Programs

    19

    29%

    10%

    2%

    0% 0%

    19%

    2%

    13% 14% 13%

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    Load control module Electric vehicle charging Lighting controls Programmable

    communicating

    thermostats

    Smart appliances

    %O

    fferingSpecifiedIncentive

    Lower electricity rate Rebate or discount of purchase or installation cost

    Incentives for DR-Capable Devices (Q3/12)

    "Q303. Which types of incentives does your company provide for the following demand response capable devices?"(Among US Electric Utilities With DR Programs, n=41, 15.3%)

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    Consumer Enrollment in Load Control

    20

    4.0%

    3.6%3.4%

    0.0%

    0.5%

    1.0%

    1.5%

    2.0%

    2.5%

    3.0%

    3.5%

    4.0%

    4.5%

    5.0%

    4Q 2009 4Q 2010 4Q 2011

    %SpecifyingEnrollme

    nt

    Direct Load Control Program Enrollment 2009-2011"Q225/3025/315. Are you currently enrolled in any energy management programs

    being offered by your electricity provider?"(Among All BB HHs)

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    Energy Management Growth Inhibitors

    21

    7%

    19%

    37%

    57%

    70%

    0% 10% 20% 30% 40% 50% 60% 70% 80%

    Other

    Lack of communication standards

    Lack of consumer awareness

    Customers are aware but lack interest

    Programs lack compelling economic value proposition

    % Selecting Specified Inhibitor

    Energy Management Growth Inhibitors (Q3/12)"Q804. In your opinion, which of the following are major inhibitors to growing residential energy management

    space?"

    (Among US Electric Utilities, n=100, 9.8%)

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    Consumer Demand for Energy Saving Products

    22

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    $0 $25 $50 $75 $100 $125 $150 $175 $200 >$200

    Price Sensitivity of Energy Products630B-1. Sometimes special equipment is required to participate in utility cost saving programs. If

    you were certain to save 10% off your monthly electricity bill, please indicate how much you

    would you be willing to pay for (one time fee) such equipment

    (Among BB HHs n=555 +/-4%)

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    Consumer Demand for Energy Saving Products

    23

    Space Heating,

    $682

    Space Cooling,

    $264

    Water Heating,

    $264

    Lighting, $242

    Computers &

    Electronics, $198

    Appliances, $198

    Refrigeration,

    $176

    Other, $176

    How Residential Energy is Used: U.S. Households

    Source: U.S. Department of Energy

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    Consumer Demand for Energy Saving Products

    24

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    $0 $25 $50 $75 $100 $125 $150 $175 $200 >$200

    Price Sensitivity of Energy Products630B-1. Sometimes special equipment is required to participate in utility cost saving programs. If

    you were certain to save 10% off your monthly electricity bill, please indicate how much you

    would you be willing to pay for (one time fee) such equipment

    (Among BB HHs n=555 +/-4%)

    10% on entire bill - $220/yr ~ 3 month payback

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    Consumer Demand for Energy Saving Products

    25

    0%

    10%

    20%30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    $- $25 $50 $75 $100 $125 $150 $175 $200 >$200

    Price Sensitivity of Energy Products630B-1. Sometimes special equipment is required to participate in utility cost saving programs. If you were

    certain to save 10% off your monthly electricity bill, please indicate how much you would you be willing to pay

    for (one time fee) such equipment

    530B-1. If you were going to purchase a new flat screen TV that costs approximately $700, how much MORE

    would you be willing to pay for an exactly comparable model that uses 20% less electricity?

    10% on entire bill - $220/yr ~ 3 month payback

    20% on TV energy - $10/yr ~ 6 year payback

    50% will pay price premium of up to 4X annual savings

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    Demand Response Programs

    26

    Almost all incentive

    based, 28%

    Mostly incentive based,

    13%

    Roughly equal, 16%

    Mostly pricing based, 7%

    Almost all pricing based,

    27%

    I don't know, 9%

    Critical Peak Demand Response Programs (Q3/12)"Q301. Which statement best describes the CRITICAL PEAK demand response program you anticipate your

    company will be offering in 5 years?"

    (Among US Electric Utilities With Critical Peak Incentive Programs, n=22, 20.7%)

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    Demand Response Programs Pricing Based

    27

    51%

    30%

    5%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    Tiered Time-of-use Demand

    %ofRatesWithSpecified

    Charges

    Tariff Structures

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    Demand Response Programs Pricing Based

    28

    TOU Peak to Off-Peak Ratio

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    Demand Response Programs Pricing Based

    29

    26%

    42%

    28%

    4%

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    40%

    45%

    1-3 hours 4-6 hours 7-9 hours 10+ hours

    %RateCa

    sesSpecifyingNumberof

    On-PeakHours

    Number of On-Peak Hours

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    Feedback and Control Systems

    30

    Intelligence

    Follow

    Orders

    Data

    Notification

    Knowledge

    Based

    Automation

    Knowledge

    Based

    Reporting

    Control

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    Intraday Load Forecasting

    31

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    Intraday Load Forecasting

    32

    G f C

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    Growing Install Base of Home Controls

    33

    6.5%

    6.4%

    5.6%

    5.3%

    5.2%

    Lights

    Thermostat

    Security cameras

    Garage door

    Door locks

    0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0%

    Home Control System (Q1/12)"Q7005 Which of the following can you control or monitor through the Internet

    using the home control system for your home ?"(Among All BB HHs n=10,000, +/-0.98%)

    H C t l Pl tf

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    Home Control Platforms

    34

    Security Channel

    Broadband Service Providers

    H C t l Pl tf

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    Home Control Platforms

    35

    HVAC Channel

    Retail Solutions

    H C t l C i

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    Home Control Comparison

    36

    Security

    Sales Approach

    Installation

    Face to Face Call CenterRetailVignette

    Professional DIY

    Professional

    Monitoring

    Fee Based Self

    Monitoring

    Self

    Monitoring

    On Line

    Security

    C I t t i E d S it

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    Consumer Interest in Energy and Security

    37

    Security Services

    Home Security

    Video Monitoring

    Remote Access Control

    Energy Services Energy Monitoring

    Energy Management

    Manage Appliances Manage to Utility Rates

    C I t t i E d S it

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    Consumer Interest in Energy and Security

    38

    Security

    18%

    Both30%

    Energy

    17%

    None

    35%

    Appeal of Specified Services (Q4/11)

    "Q500. Please rate the appeal of each of these services?High appeal of at least one security service, energy service, both energy & security, or neither.

    (Among All BB HHs, n=1,500, 2.53%)

    N P t hi

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    New Partnerships

    39

    Utilit Vie of Partnership Opport nit

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    Utility View of Partnership Opportunity

    40

    18%

    18%

    23%

    24%

    32%

    35%

    41%

    11%

    4%

    14%

    9%

    4%

    4%

    6%

    20% 10% 0% 10% 20% 30% 40% 50%

    Cable broadband provider

    Security service provider

    Telco broadband provider

    Retailer

    CE, appliance manufacturers

    HVAC OEMs and dealers

    Home automation OEMs and dealers

    % Specifying Threat or Opportunity

    Competitive threat

    Partnership opportunity

    Opinion of Potential Competitors/Partners (Q3/12)"Q700. Broadband service providers, retailers, and dealers are beginning to offer home monitoring and control

    system with energy management capabilities. Please select the statement that best describes your opinion of eachprovider type."

    (Among US Electric Utilities, n=100, 9.80%)

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    About SES2013

    SPONSORS

    BREAK SPONSORS

    Perspectives and consumer attitudeson the market for residential energy

    management products and services

    Strategies to integrate energyservices and unique valuepropositions.

    Changes in the demand responsemarket and impact of real-timeconnectivity.

    Steps to integrate energy solutionswith home controls and security aspart of a comprehensive connectedhome strategy.

    The use of data analytics and cloud-based products and services toenhance services.

    Partnership opportunities andbenefits for utilities, communicationsservice providers, security providers,and retailers.

    The impact of CE ownership andservice bundling on consumer energy

    preferences.

    New business models for distributionchannels: security, cable, telecom,utility, retail, HVAC

    41

    FEATURES:

    Register Today|Learn More at SES2013.com

    http://www.greenwavereality.com/http://www.alertme.com/http://www.parksassociates.com/events/smart-energy-summit/sponsor-descriptionshttp://www.parksassociates.com/events/smart-energy-summit/sponsor-descriptionshttp://www.parksassociates.com/events/smart-energy-summit/sponsor-descriptionshttp://www.parksassociates.com/events/smart-energy-summit/sponsor-descriptions
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    Speakers

    KeynoteSpeakers

    AlertMe

    Arrayent

    Austin Energy

    Bidgely

    CenterPointEnergy

    Comverge Inc.

    CPS Energy

    DACOR

    Duke Energy

    ecobee

    EcoFactor, Inc.

    EnergyHub

    GE Digital Energy

    Genability

    GreenWave Reality

    GridwiseArchitectureCouncil

    HitachiiControl Networks

    Itron

    Landis & Gyr

    NETGEAR

    ONZO

    OpenADR Alliance

    Opower

    PlanetEcosystems

    Qualcomm

    Reliant

    Salt River Project

    Schneider Electric

    SiliconLaboratories

    Southern

    California EdisonSprint

    Z-WaveAlliance/SigmaDesigns

    SPEAKE

    RS

    Workshop Speakers

    42

    Jeremy EatonVP & GM Honeywell Smart

    Grid SolutionsHoneywell

    Kevin MeagherVP & General Manager, Smart

    HomeLowe's Companies, Inc.

    Roy PerryVice President, Ecosystem

    AlliancesAlarm.com

    Ted M. RegulyDirector, Customer Programs & Assistance

    San Diego Gas & Electric (SDG&E)

    http://www.wi-fi.org/http://www.parksassociates.com/events/smart-energy-summit/agendahttp://www.parksassociates.com/events/smart-energy-summit/agendahttp://www.parksassociates.com/events/smart-energy-summit/agendahttp://www.parksassociates.com/events/smart-energy-summit/agendahttp://www.upnp.org/http://www.parksassociates.com/events/smart-energy-summit/agenda
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    Thank You.

    Tom KerberDirector, Research, HomeControls & Energy

    15950 N. Dallas Parkway, Suite 575

    Dallas, Texas 75248

    Office: 972.490.1113 | Fax: 972.490.1133

    [email protected]