Owner Operator’s - TransAm Truckingdrivers.transamtruck.com/wntv5/handbooks/Owner-Operator... · 2020-05-02 · Owner Operator’s Information Handbook ELD Roadside Inspections

Owner Operator’s Information Handbook

Owner Operator’s

Information Handbook

TransAm Trucking, Inc.

May 2020 / Version 15.2


ELD Information

The driver is supplied with an ELD User Guide an ELD malfunction instruction visor card, an

ELD inspection guide and an 8-day supply of blank paper logs.


ELD Roadside Inspections

Follow the steps below when a roadside inspector requests to view your logs.

1. In the Hours of Service widget, click on the menu in the upper, left-hand corner of the

screen and select DOT Inspection Mode.

2. The roadside inspector can select the following options:

a. Inspect Logs

b. Transfer Logs

3. When the inspector is finished, tap the back arrow. You will be prompted to enter your

PIN. Enter your PIN and tap OK.

Inspecting Logs

DOT Summary

When the roadside inspector taps ‘Inspect Logs’ they are provided with screens to show a daily

summary of your activities, a graph of your Records of Duty Status, your ELD events and

unidentified events for this ELD. By default, the Summary tab is the first screen to display.

The inspector can move between days in your logs using the arrows provided. A total of seven

days logs plus the current day is available for inspection. On the Summary tab, the roadside

inspector can see:

Driver details

o Name and driver code

o License number and state


ELD exempt status

Driver profile

Duty period start (Time)

Time zone of your depot

Carrier name

DOT number

Co-driver details

o Name and driver code

Current location

Vehicle details

o Truck number

o VIN

o Start and end odometer

o Start and end engine hours

Trailer details

Shipping details

Data diagnostic indicators

Malfunction indicators

Unidentified driving records indicator

ELD details

o ELD ID

o ELD provider

Records of Duty Status Graph

When a roadside inspector taps the Graph tab, your records of duty status display in graphical

format for the selected day. This is an interactive graph and provides the ability to zoom in to

gain more details. Green shading her indicates either yard movement or personal conveyance.


Events Log

When a roadside inspector taps the Events tab, it lists all the events recorded by the ELD for the

selected day. The ELD tracks and records multiple types of events for audit purposes. You

DOT inspection officer may want to view these events to ensure there has been no tampering of

the ELD.

Unidentified Events

When the roadside inspector taps the Unidentified tab, it lists all events that are not associated

with any driver for the selected day. These events are recorded when the vehicle has been in use

without a driver logged in.


Transferring Logs

The Orbcomm ELD allows transferring of your Records of Duty Status to the DOT via email or

web services.

Email Transfer

1. Tap the Email Transfer button. The email transfer screen displays the destination email

address as specified by the FMCSA.

2. If provided, enter the roadside inspector’s comments.

3. Tap Transfer.


Web Services Transfer

1. Tap the Web Services Transfer button.

2. If provided, enter the roadside inspector’s comments.

3. Tap Transfer.

Reviewing Data Diagnostics

The data diagnostic indicator illuminates when the ELD detects a data inconsistency. This

indicator is commonly referred to as a Code 3 diagnostic error. When you see this indicator

illuminated, you should view the details of the diagnostic by tapping the indicator and viewing

the event that caused the inconsistency. If you receive a Code 3 diagnostic error, review your

logs and if you are satisfied that they are correct, you can clear the diagnostic event. If the

diagnostic error persists, contact TransAm’s Safety & Compliance department.


Managing Malfunctions

A red data diagnostics indicator on the home screen of your device will illuminate when your

ELD detects a technical compliance issue. The presence of this type of malfunction can affect

the accuracy or completeness of your logs.

When you see this indicator illuminated, you should immediately view the details of the

diagnostic by tapping the indicator and viewing the event that caused the inconsistency.

In accordance with regulation 395.34(a), you must do the following:

1. Notify TransAm of the malfunction with 24 hours. You will be routed to one of

TransAm’s terminals for the ELD to be serviced.

2. Reconstruct your logs for the current 24 hours and the last seven days on paper logs.

3. Continue to keep paper logs until the ELD is serviced and brought back into compliance.










1 – Introduction

Welcome ............................................................................................................ 1

Your Driver Manager ........................................................................................ 2

Contact and Phone List ...................................................................................... 3

Personal Vehicle Parking .................................................................................. 4

Driver's Personal Belongings ............................................................................ 5

Additional Qualification Information ................................................................ 6

Driver Wellness ................................................................................................. 9

Whistleblower Protection .................................................................................. 13

Time Off ............................................................................................................ 14

Increased Income Opportunities ........................................................................ 14

Passenger Policy ................................................................................................ 15

Fuel Consumption and Purchasing Fuel ........................................................... 16

Definitions ......................................................................................................... 17

Trucking Business Abbreviations ...................................................................... 19

State Abbreviations ........................................................................................... 20

2 – Settlements/Paperwork & Benefits

Settlement Guidelines ........................................................................................ 1

Settlement FAQs, Overview and Sample .......................................................... 3

Rate for Services and Rate Increases ................................................................. 9

Other Payment Opportunities ............................................................................ 10

Reductions ......................................................................................................... 12

Using the EFS Card ........................................................................................... 13

Reimbursements ................................................................................................ 15

Trip Sheet .......................................................................................................... 18

Trip Sheet Sample ............................................................................................. 19

Submitting Your Trip Documents ..................................................................... 20

Trip Logging Form ............................................................................................ 23

Benefits .............................................................................................................. 24

3 – Risk Management

G.O.A.L. ............................................................................................................ 1

Potential Strike Points ....................................................................................... 2

Freight Claims ................................................................................................... 3

Driver Safety ..................................................................................................... 7

Accident Prevention .......................................................................................... 9

Accident Reporting Procedures ......................................................................... 16

Scales ................................................................................................................. 17

CSA Education .................................................................................................. 15

4 – The Load Process and GPS

The Load Process .............................................................................................. 1

GPS - Garmin .................................................................................................... 3


5 – Substance Abuse

Alcohol and Drug Testing ................................................................................. 1

TransAm's Policy on Drugs and Alcohol Abuse ............................................... 4

Effects of Alcohol and Drugs on Health, Work, and Personal Life ................... 19

Where Can I Go For Help? ................................................................................ 21

6 – Maintenance Department and Road Assist

Maintenance Department ................................................................................... 1

Road Assist ........................................................................................................ 2

7 – Logs

Logs ................................................................................................................... 1

Updating Your Duty Status ............................................................................... 2

ELD Unit Failure ............................................................................................... 3

Log Violations ................................................................................................... 4

Time Management ............................................................................................. 6

Garmin ............................................................................................................... 7

8 – Terminal Information

Olathe Terminal ................................................................................................. 1

Rockwall Terminal ............................................................................................ 2

Tampa Terminal ................................................................................................ 2

TransAm Logo Apparel ..................................................................................... 3

9 – Pre-Trip and Post-Trip Inspections

Pre-Trip Inspection of Tractor ........................................................................... 1

Inspection of Trailer .......................................................................................... 2

Inspection of Reefer ......................................................................................... 3

Post-Trip Inspections of Tractor (Daily Vehicle Inspection Report) ................ 5

10 – Equipment Use and Troubleshooting

Reefer unit Set Point Operation ......................................................................... 1

Tire Inflation System ......................................................................................... 2

11 – Mobile Communications

Mobile Communications ................................................................................... 1

12 – Elite Transport Auto Hauling Contractors

Introduction

Owner/Operator’s Information Handbook

Chapter 1 - Introduction

Welcome ........................................................................................1

Your Driver Manager .....................................................................2

Contact and Phone List ..................................................................3

Personal Vehicle Parking ...............................................................4

Olathe .................................................................................4

Rockwall ............................................................................4

Driver’s Personal Belongings ........................................................5

Driver’s Personal Belongings ........................................................5

Additional Qualification Information ............................................6

Driver Wellness .............................................................................9

Whistleblower Protection...............................................................13

Time Off.........................................................................................14

Unloading .......................................................................................14

Passenger Policy ............................................................................15

Fuel Consumption and Purchasing Fuel ........................................16

Fuel Optimizer ...................................................................16

Reefer Fuel .........................................................................16

Definitions......................................................................................17

Trucking Business Abbreviations ..................................................19

State Abbreviations ........................................................................20

Introduction

Owner Operator’s Information Handbook 1-1

Welcome

WELCOME TO THE TRANSAM FAMILY

When Johnny and Trudy Jacobson started TransAm in the fall of 1987, they envisioned a place

where each person had the opportunity to be successful…to be respected…and to be

appreciated. This is the same philosophy we believe in today.

Our formula for success has been simple.

Treat people fairly

Keep the lines of communication open

Be consistent in how we handle every situation from dispatching loads to meeting

personal needs

It is our goal to have the safest operation possible with your safety and the public’s safety as our

main values. At the same time we will strive to meet our customers’ expectations by picking up

and delivering their loads on time – damage free! Our drivers have worked extremely hard in

making TransAm one of the safest fleets with one of the highest percentages of on-time

deliveries. We hope you will share in their tremendous sense of personal pride and Esprit-de-

corps.

Because of the dedicated people in our organization – both drivers and support staff, I am very

confident of a great future ahead, and we will continue to live by our three most important rules:

Do what’s right

Treat people like we want to be treated, and

Do the best that we can

WELCOME TO OUR FAMILY!

Sincerely,

Russ McElliott

President

Introduction


Your Driver Manager

Your Driver Manager is your primary contact at TransAm and is here to help you. Any

questions that you have and all issues that affect your success should be discussed with your

Driver Manager.

You can contact your Driver Manager directly via mobile communication during his/her

assigned work shift. Just send a text message on your Garmin device and the message will be

routed to your Driver Manager. When your Driver Manager is away from his/her desk during

the day, your mobile communications messages are routed to another Driver Manager so that

you are provided with continuous coverage. After your Driver Manager leaves for the day and

during the weekend, your mobile communication messages are routed to Night/Weekend

Dispatch personnel.

You can also contact dispatch by phone at 913-324-7070. Your call will be routed to the first

available Driver Manager so you are provided with prompt service. If all Driver Managers are

busy helping other drivers, you will be presented with a call-back option and you will be called

back by the first available Driver Manager without having to wait on hold.

Your Driver Manager has the skills and resources to help you be successful. Communicate your

needs and let your Driver Manager go to work for you. Your Driver Manager’s success is

measured by your success.

Introduction


Contact and Phone List

Department Phone Number Fax Number Main .........................................................913-782-5300

Fleet Management ....................................913-324-7070

ONE Leasing ............................................913-324-7122

Settlements ...............................................913-324-7026

Permits .....................................................913-324-7056

Risk Management ....................................913-324-7155

Road Assist ..............................................913-324-7159 ...............................913-324-7194

Safety/Logs ..............................................913-324-7060

Training/Development (KS) ....................913-324-7127

Training/Development (TX) ....................972-961-9075

Introduction


Personal Vehicle Parking

Olathe Park in the designated parking lot located at the northwest corner of the terminal parking.

Drivers loading and unloading personal gear can park in the parking lot near the covered

loading and unloading area.

Vehicles must be drivable with a valid registration.

Vehicles must have a TransAm parking decal. The decal is to be placed on the driver’s side

back window. Vehicles without the proper decal will be towed away at the owner’s

expense.

Personal vehicles are not allowed inside the fenced area of the terminal.

Tractors are not allowed in the personal or office parking area.

All vehicles must be headed into the parking space. No vehicle is to be backed into the

space. Any vehicle found backed in will be towed away at the owner’s expense.

Vehicles found on the property once an independent contractor agreement is terminated will

be removed immediately.

Rockwall Park in the designated parking lot behind the main building.

Vehicles must be drivable with a valid registration.


Vehicles must have a TransAm parking decal. The decal is to be placed on the driver’s side

back window. Vehicles without the proper decal will be towed away at the owner’s

expense.

Vehicles found on the property once an independent contractor agreement is terminated will

be removed immediately.

Tampa Due to limited space, driver personal vehicles are not permitted to park at the terminal.


Unauthorized vehicles found on the property will be removed immediately.

Introduction


Driver’s Personal Belongings

Please be advised that TransAm Trucking is not responsible for loss of personal belongings

inside your tractor or your personal vehicle due to any reason including accident or theft. This

applies to incidents that can occur in any location of the country including the Olathe, Rockwall

and Tampa yards.

The Olathe, Rockwall, and Tampa yards are accessible to so many different people that it is

impossible to maintain the appropriate security measures to ensure that every tractor and/or

personal vehicle is safe from vandalism.

TransAm Trucking advises you to take out a personal insurance policy to cover your personal

belongings stored in the tractor.

Introduction


Additional Qualification Information

Basic Driver Qualifications

To be eligible to drive a commercial motor vehicle (CMV), federal law requires you to meet the

basic qualification of a safety-conscious driver. Part 391 of the Federal Motor Carrier Safety

Regulations (FMCSR) states that you’re qualified to drive a CMV if you:

Are at least 21 years old;

Can read, write and speak English well enough to converse, understand traffic signs,

respond to official inquiries and fill out required reports;

Have experience or training to safely operate the type of vehicle you drive;

Pass a required physical exam and are physically qualified to drive;

Have a valid motor vehicle operator’s license in the state where you reside;

Have provided to your employer a list of any violations your have been convicted of in the

last 12 months;

Are not disqualified to drive a CMV; and

Have passed a road test.

Be able to pass a DOT controlled substance and alcohol test.

You must also be able to determine whether the cargo you transport is properly loaded,

distributed and secured. You must be familiar with the methods and procedures for securing

cargo on the CMV you operate. This applies to the transportation of both goods and passengers.

Introduction


Physical Qualifications

Of all the requirements you have to meet, being physically qualified to drive a CMV is among

the most important. You may not drive a CMV unless you are physically qualified. The

physical requirements are spelled out in Part 391, Subpart E of the FMCSR. You may not drive

if you:

Have lost a foot, leg, hand, or arm (and have not been granted a skill performance evaluation

certificate);

Have an impairment of a hand, finger, arm, foot, or leg which interferes with your ability to

perform normal tasks associated with driving a CMV (and have not been granted a skill

performance evaluation certificate);

Have diabetes requiring insulin for control and have not been granted an exemption

certificate;

Have heart disease, which causes you chest pain, fainting, or shortness of breath;

Have chest or breathing problems like chronic asthma, emphysema, or chronic bronchitis;

Have high blood pressure likely to interfere with driving (see Hypertension for additional

details);

Have loss of movement or feeling in part of your body;

Have any sickness which is likely to cause loss of consciousness of any loss of ability to

control a CMV;

Have any mental problems likely to interfere with your ability to drive a CMV safely;

Have poor vision that affects your ability to see (with both eyes) objects that are far away

(you may use glasses or contact lenses), objects to the side, or traffic signal colors (see

Vision for additional details);

Have poor hearing (see Hearing for additional details);

Use certain drugs and dangerous substances, except that you may use a substance or drug if

the substance or drug is prescribed by a doctor who is familiar with your medical history and

assigned duties and who has advised you that the prescribed substance or drug will not

adversely affect your ability to safely operate a CMV; or

Have a current clinical diagnosis of alcoholism.

Hypertension – Another common physical condition you’ll be tested for is hypertension (high

blood pressure). If you have high blood pressure or are being treated for it, your medical

examiner will require you to be examined more frequently than every 24 months.

A medical exam, conducted by a certified medical examiner is required if you:

Have not been medically examined and physically qualified to drive a CMV;

Have not had a medical exam in the past 24 months; or

Have suffered a disease or injury that affected your ability to drive a CMV.

Introduction


Vision – One of the more common standards you need to meet as part of the physical exam is

the vision standard. To meet the vision qualifications, you must have visual acuity of at least

20/40 (Snellen) in each eye with or without corrective lenses. Your field of vision, the ability to

see side to side, has to be at least 70 degrees in each eye. You also have to be able to recognize

the colors or traffic signals (red, green, amber).

Hearing – You must be able to hear a forced whisper (with or without the use of a hearing aid)

from 5 feet away in at least one ear.

Driver Disqualification

Under Sec. 391.15 of the FMCSR, you are disqualified from driving if you are convicted

(including forfeiture of bond or collateral) of any of the following while operating a CMV:

Driving with an alcohol concentration of 0.04 or more, or driving under the influence of

alcohol as prescribed by state law, or refusing to undergo testing;

Operating under the influence of a controlled substance;

Transporting, possessing, or unlawfully using drugs;

Leaving the scene of an accident involving a CMV; or

Committing a felony involving a CMV.

The disqualification period ranges from 6 months to 4 years depending on the severity of the

offense and your previous disqualification record.

During the trip, you may be placed out of service by an enforcement officer for a certain period

of time or until a given problem has been corrected. Conviction for violating such an out-of-

service order subjects you to a disqualification period.

The disqualification period ranges from 90 days to 5 years with penalties for drivers of vehicles

carrying passengers or hazardous materials being more severe.

If you possess a commercial driver’s license (CDL), you can be disqualified for offenses

committed in any type vehicle (work or personal) at any time (this includes off-duty time). See

Sec. 383.51 of the FMCSR for complete details.

Introduction


Driver Wellness

In the last section, we talked about federal regulations governing driver health. Even if there

were no such regulations, getting in shape and staying fit is a good idea. Eating right and

exercising pay long-term dividends including better health, more energy and a greater sense of

well being. It’s also important to monitor your health and undergo periodic physical exams to

identify and treat potential problems before they become serious.

Good health is important to a commercial motor vehicle (CMV) driver. Your job is a stressful

one. When you’re behind the wheel, you need to be constantly alert. You’re under pressure to

pick up and deliver no matter what the conditions. Add in the loneliness you can feel when

you’re away from family and friends, and you have a recipe for trouble. Your best defense is to

take care of yourself.

Some of these most basic measures of good health are blood cholesterol, blood pressure and

weight. These are each measured and recorded by the person examining you for your medical

certificate so it’s important to understand what levels are considered healthy. It’s also important

to understand what you can do to control each of them.

Blood Cholesterol

Cholesterol is a fatty, waxy substance in your blood, and if you have too much of it, it forms a

brittle substance called plaque that can build up and cause your blood vessels to narrow. The

problem is, you don’t know it’s happening until it begins to restrict blood flow to organs like

your heart and brain. This can lead to heart attacks and strokes.

There are two kinds of cholesterol, LDL, which is the “bad” cholesterol that causes buildup, and

HDL, which is the “good” cholesterol that removes buildup.

It’s best if your total cholesterol is under 200, your LDL cholesterol is under 130, and your

HDL cholesterol is over 50.

Blood Pressure

High blood pressure is dangerous. It can lead to heart disease and increases the changes for

stroke. It can also lead to kidney disease. Like cholesterol, if you haven’t checked your blood

pressure lately, you may not even know you have a problem. There may be no warning signs.

Your blood pressure should be 140 over 90 to be in healthy range. But how do you keep it in

that range? Once again, a healthy lifestyle comes into play.

It’s important to sensibly approach the things that contribute to high pressure. This includes

watching your weight, exercising, eating a diet that includes fruits, vegetables, and low-fat dairy

products, eating less salt, quitting smoking and drinking alcohol in moderation or not at all

Introduction


Weight

It’s easy to gain weight as you age simply because your body need fewer calories to function.

Put simply, if you don’t cut calories or increase activity as you get older, you will gain weight.

But being overweight contributes to many health problems including cholesterol, high blood

pressure, diabetes, back pain, dangerous joint stress and it makes you tire more easily.

Watching your weight is one of the best things you can do to keep yourself healthy.

Physical Fitness

If can be hard to exercise when you’re on the road, but is can be done. Here are some simple

workout tips you can make part of your daily routine.

Think about bringing weights or a chest-pull spring exerciser along on the road, and use them 3

to 4 time a day, 10 minutes at a time. Make sure you know how to use them properly, though,

to get the greatest benefit. The best approach with exercise is always consult a physician before

beginning any exercise program.

Park your vehicle far away from buildings and add walking to and from your vehicle to your

exercise routine. Walking is an effective low-impact exercise that is easy on the knees, ankles

and hips. Studies show that walking can help lower your heart rate, cholesterol level and blood

pressures.

Mental Fitness

It’s also important to stay mentally fit and learn to cope with your emotions when you’re driving

a CMV. Coping strategies include:

Practicing safe, consistent and dependable driving habits;

Mentally preparing yourself to meet stressful conditions, like heavy traffic around a

metropolitan area or adverse weather conditions;

Knowing your own reactions and being honest about them; and

Being aware that stress and emotions often surface when your body is tired.

Alcohol and Drug Abuse

Driving, drugs and drinking are a deadly combination. If you’re under the influence, you

shouldn’t be anywhere near a CMV, let along driving it.

Part of being an over-the-road driver is knowing when it’s safe to drive. If you’re tired or

stressed, take care of it in a healthy way. Once you start the cycle of drug or alcohol use, there’s

no easy way to stop it.

It’s important to know the Department of Transportation’s drug and alcohol prohibitions and

your company’s individual policy and abide by them. It can save your life, and the lives of

countless others.

Introduction


Fatigue

Driving tired is something all drivers experience at one time or another. When you’re fatigued,

you’re not in control, no matter what you think. In fact, in extreme cases, fatigue can cause

your brain to shutdown involuntarily.

You may experience:

Visual distortion;

Reduced decision-making and problem solving abilities;

Inhibited muscle response and coordination;

Reduced reaction time;

Inability to concentrate; or

Irritability, exhaustion and/or giddiness.

Key factors contributing to fatigue-related CMV accidents include:

The duration of sleep during your last sleep period;

The amount of sleep you got in the previous 24 hours; and

Whether the sleep was continuous or interrupted.

Sleep Debt – Lack of sleep is one factor that can lead to driver fatigue. Sleep is as necessary to

your body as water is.

Most adults need between 7 and 8 hours of uninterrupted sleep to feel well and rested. Some

may need more. If you don’t get enough sleep, you may be able to function fine for a couple of

days, but soon sleep debt can develop. The longer you go without enough sleep, the more you’ll

need to catch up.

There’s no way around sleep debt other than getting the sleep your body is craving.

Unfortunately, you can’t build up a bank of sleep time, and then expect to go without.

Circadian Rhythm – We’re creatures of habit more than we realize. Our circadian rhythm - or

our body’s internal clock – tells us when a how much sleep we need.

Most people’s clocks run on a 24-hour period. Your body expects you to wake up at a certain

time, eat at a certain time, and sleep at a certain time. If you schedule changes (you’re in a

different time zone or you change from the day shift to a night shift), your internal clock needs

time to adjust to the new schedule.

Sleep Quality – Getting the right kind of sleep is just as important as getting enough sleep. As

you sleep, your body goes through different stages, from light to deep sleep. Getting 8 hours of

uninterrupted sleep allows your body to get the maximum value that quality sleep provides.

Sleep Apnea – Some drivers find that no matter how much sleep they get, they still feel tired.

They may be suffering from sleep apnea, a condition that can waken an individual hundreds of

times during the night as a result of breathing difficulties. If you suspect you may be suffering

from a sleep disorder, consult a physician for treatment.

Introduction


Your Off-Duty Time – How you spend your off-duty time can play a part in fatigue

management. We all have things we enjoy doing, plus responsibilities we need to take care of,

but it is important to plan enough time for sleeping when off duty.

Instead of doing things that will wear you out right before a trip (like rushing to get yard work

or housework done), plan relaxing activities so you aren’t stressed out at the end of your rest

time.

Stress – Fatigue is commonly considered a physical problem, but stress can be a big contributor

too. You may not feel physically tired, but stress can tire you out mentally and emotionally,

making you feel drained. As stress builds up, you become distracted. Keeping things bottled up

only makes the problem worse, and soon you lose concentration, alertness and stamina.

Sometimes stress can bring out the best in a driver, for example, when driving in adverse

weather conditions (snow/ice storm, fog, driving rain, etc.) or heavy traffic. Once the need to be

on a heightened level or alertness passes, you may experience stress-induced fatigue – a

condition that can lead to mistakes. A driver might travel for hours through a blinding

snowstorm, and then end up in a ditch just a few miles from home.

Letting down your guard too soon is an easy mistake that should be avoided. Driving under the

influence of fatigue can be deadly, both for you and others on the road.

The following are four signs that it’s time to pull over immediately:

Your eyes occasionally lose focus.

You yawn frequently or repeatedly.

You make stupid mistakes, like missing your exit.

You experience highway hypnosis.

The following are some signs that you are fatigued and shouldn’t be on the road at all:

You find yourself weaving and drifting across lanes;

Your eyes start to play tricks on you – an exit ramp might look like your lane, or a road sign

may look like a person;

You see “phantom” vehicles and jerk to attention, wondering what just happened;

You can’t concentrate for more than a few seconds;

Your eyelids feel unbearably heavy, occasionally even closing by themselves; or

Your head falls toward your chest, and you may actually doze off.

If you wait for these symptoms of fatigue before pulling off, you’re putting your life in

jeopardy. Also keep in mind that you’re not the only one who gets tired on the road. Pay

attention to other drivers.

Introduction


Whistleblower Protection

Whistleblower protection laws are in place to protect you from retaliation if you report

commercial motor vehicle (CMV) safety violations to the Federal Motor Carrier Safety

Administration (FMCSA). You’re also protected if you testify before FMCSA or if you refuse to

operation an unsafe vehicle, drive in conditions that may cause serious bodily injury, or violate a

CMV safety law, such as hours of service requirements.

These laws are important for obvious reasons. If there are unsafe or hazardous conditions, they

need to be corrected to prevent injury to you or to others, but they need to be brought to

someone’s attention before they can be corrected.

If you make a CMV safety complaint and it results in termination of your Independent

Contractor Agreement, demotion, an undesirable reassignment, loss of seniority, loss of personal

leave, or any other form of discrimination, you can file a complaint with the Occupational Safety

and Health Administration (OSHA), or you can have someone file it on your behalf.

Complaints should be filed with the OSHA Area Director in the area where you live or work.

You can find information online at www.osha.gov.

The main thing to remember is if you’ve got a safety concern, it’s critical to report it to protect

yourself and others. Whistleblower Protection Laws are there so you can do your job with peace

of mind.

http://www.osha.gov/

Introduction


Time Off

1. As an independent contractor, you are not required to provide TransAm with notice that you

want to take time off. However, if you give TransAm a minimum of eight-days notice, it

will help us locate a load that will get you as close as possible to your desired destination.

2. To request time off, use form 017.

Unloading

1. As an independent contractor, you can choose to unload your own loads. You must send in a

receipt to get paid.

Introduction


Passenger Policy

TransAm Trucking believes that a controlled passenger program is a worthwhile reward for our

valued drivers who have demonstrated trust, reliability, a consciousness of safety as an attitude,

and a daily appreciation of these qualities to the general public, our customers and the family of

TransAm.

1. Authorization will not be granted for more than one person at a time.

1. Authorization will be limited to persons 10 years of age or older. Passengers will be

restricted to the cab area of the equipment as no trespassing in the trailer equipment is

permitted. While in the passenger seat, the seat belt must be strapped securely across the

passenger’s lap and/or shoulder. While in the sleeper berth, the passenger must remain

seated in a reclined position.

2. Passenger authorization must be obtained from the Driver Payroll department prior to

transporting the passenger. Minors must have permission of either their parent or legal

guardian. As required by TransAm’s insurance carrier, the driver must remit a fee of

$19 per calendar month when a passenger is on their truck. This fee covers any

passenger during that month. When authorization is requested for multiple months, the

total fee for all months is taken at one time. The authorization expires six months from

the date documented on the passenger authorization form.

3. No blank rider pass will be issued.

4. All office employees must have authorization from the President before a rider pass will

be issued.

5. This policy is applicable at all times when the driver is operating the vehicle, including

home time.

It is understood, and mutually agreed, that unauthorized passengers are in direct violation of

company and Federal Regulations (49 CFR 392.60).

Introduction


Fuel Consumption and Purchasing Fuel

Fuel Optimizer

For a fee, you have the option of subscribing to a fuel optimizer program that identifies the best

available fuel prices in TransAm’s network along the routes that you run. If you subscribe to

this program, you will receive a fuel solution at the time you are dispatched. This will tell you

the locations and the amount of fuel to purchase along that route. This program is voluntary.

However, for this program to work the most efficiently for you, we ask that you enter accurate

ending fuel levels in 1/8ths at the time you enter your E-call or Arrived at Relay/T-Call location.

Reefer Fuel

Whenever you fuel your tractor, you must always fill your reefer and then send form 028 to

send in your reefer fuel level.

If you are on a temperature-controlled load, you can purchase reefer fuel any time. You must

send form #028 to send in your reefer fuel level.

If you are on a temperature-controlled load and purchase tractor fuel but do NOT purchase

reefer fuel, you will receive the following message: You are under dispatch on a temperature

controlled load and purchased tractor fuel without purchasing reefer fuel. Please call your

Driver Manager immediately.

If 30 minutes pass from the time the reefer fuel was purchased and form 028 is not sent, you

will receive the following message: You have purchased reefer fuel but have not submitted

form #028 to update your reefer fuel level. Please submit form #028 immediately. Your Driver

Manager will also receive a message that you did not send in form 028.

If you send in form 028 with less than a full reefer level, you will receive the following

message: You have submitted a reefer fuel level less than full. Please call your Driver

Manager immediately.

If you are dispatched on a dry load with no temperature requirements, your card will not allow

you to purchase reefer fuel. If you are dispatched on a deadhead order, your card will only

allow you to purchase reefer fuel once.

If you pump reefer fuel in the truck by mistake, it is your responsibility to notify your Driver

Manager immediately. Reefer fuel usage is monitored on a daily basis.

Introduction


Definitions

APU...................An Auxiliary Power Unit is a heating/cooling temperature management system

that eliminates the need to idle the tractor when the driver is on break. An APU

is also known as a generator.

Backhaul ...........Loads that re-position equipment to an area where a headhaul load can be

picked up.

Bill of Lading ....A Bill of Lading (BOL) is a document that accompanies every load (or if there

are multiple stops, there will be a separate bill for each stop). This document

identifies the type of product, pieces, weight, temperature required and any

other important information about the load.

Consignee ..........The party to which the shipment will be delivered.

CSA ...................Compliance, Safety, Accountability. This is a FMCSA initiative to improve

safety and ultimately reduce crashes, injuries and fatalities related to

commercial motor vehicles.

Deadhead...........This is when a driver is driving the tractor but the trailer is empty.

EFS Card ...........Electronic Funds Source Card. This is the method TransAm uses for fuel

discounts, cash advances, and can also be used to pay the driver.

Headhaul ...........The highest revenue-generating shipping lane from shipper to receiver.

Lumper ..............A person or company hired to unload a trailer.

Practical Miles ..See Exhibit C (Compensation) in the Independent Contractor Owner-Operator

Agreement.

PTA ...................Projected Time Available. This is the projected time the driver becomes

available for dispatch.

Reefer ................A refrigerated trailer used to transport temperature-sensitive loads.

Relay .................When a driver gives his current load to another driver, sometimes resulting in

exchanging loads with another driver.

Yard...................This indicates the TransAm terminals in either Olathe, KS, Rockwall, TX or

Tampa, FL.

Introduction


L-Call ................Loaded Call. This call advises the Driver Manager that the driver is loaded and

prepared to make the delivery.

E-Call ................Empty Call. The driver has delivered the load and has the signed bills in hand.

This call advises the Driver Manager that the driver has completed his last load

assignment and is ready for his next dispatch.

P-Call ................Purchase Order Call. This call allows the Driver Manager to issue a purchase

order so a driver can be reimbursed for expenses such as lumpers, tolls, faxes,

gate fees, etc.

T-Call ................Termination Call. This call is used when the driver is pulled off the load before

completion of all stops. Examples include bringing a load from the shipper to

the terminal or exchanging a load with another driver.

Introduction


Trucking Business Abbreviations

ADD ............Address

ADV ............Advance

APPT ...........Appointment

APRX ..........Approximately

ASAP ..........As soon as possible

ASGND .......Assigned

AUTH .........Authorization

AVE ............Avenue

BLDG ..........Building

BLK.............Block

BLVD ..........Boulevard

BOL.............Bill of Lading

BT ...............Bobtail

CC ...............Check Call

CHNS ..........Chains

CNTY ..........County

CON ............Consignee

CS ................Case

DC ...............Distribution Center

DD ...............Drop Dead

DED ............Dedicated

DEL .............Delivery

DEST...........Destination

DH ...............Deadhead

DISP ............Dispatcher

DL ...............Driver Assist Load

DNG ............Dunnage

DR ...............Drove

DRP .............Drop

DRP TRL ....Drop Trailer

DRP YRD ...Drop Yard

DRVR ......... Driver

DST ............. Destination

DU ............... Driver Assist Unload

E-Call .......... Empty Call

EX ............... Exit

FCFS ........... First Come/First Served

FF ................ Freeform

FLT ............. Fleet

FLTMGR .... Driver Manager

FM .............. Driver Manager

FRT ............. Freight

FU ............... Fuel

HMTM ........ Home Time

HWY ........... Highway

HZMT ......... Hazardous Material

I ................... Interstate Highway

I/C ............... Independent Contractor

INFO ........... Information

JCT.............. Junction

L-Call .......... Loaded Call

LD ............... Load

LH ............... Line Haul

LO ............... Layover

LU ............... Lumper Unload

LVLD.......... Live Load

LVUNDL .... Live Unload

MC .............. Mile Correction

MGR ........... Manager

MI ............... Mile(s)

MKTG ........ Marketing

MPH............ Miles Per Hour

MSG............ Message

MT/MTY .... Empty

O/O ............. Owner Operator

OLHS .......... On Left Hand Side

OPL ............. Out of Plant Late

ORHS.......... On Right Hand Side

OS&D ......... Over, Short & Damaged

OTD ............ On Time Delivery

OVNP ......... Overnight Parking

P/U .............. Pick Up

PCS ............. Pieces

PCT .........Piece Count

PLNT ......Plant

PRLD ......Preload

PRMT .....Permit(s)

PTC .........Preplan Termination Call

RCVG .....Receiving

RD ...........Road

REG ........Regional

RR ...........Railroad Tracks

RRX ........Railroad

RTG ........Routing

SG ...........Shag

SHPR ......Shipper

SLC .........Shipper Load Count

SNT .........Sent

ST............Street

STC .........Said To Contain

STP .........Stop(s)

T-Call ......Termination Call

TCU ........Temperature

TL ...........Toll(s)

T/L ..........Turn Left

TLGT ......Tailgate

TP............Tarp(s)

T/R ..........Turn Right

TRK ........Truck

TRL .........Trailer

TRM........Terminal

TRN PK ..Turn Pike

TTOL ......TA Trucking-Olathe

TTROB ...TA Trucking-Rockwall

TTTA ......TA Trucking - Tampa

UNLD .....Unload

W/O ........Without

WHS .......Warehouse

WT ..........Weight

X-Call .....Extra Pay Call

Introduction


State Abbreviations

AL ................ Alabama

AZ ................ Arizona

AR ................ Arkansas

CA ................ California

CO ................ Colorado

CT ................ Connecticut

DE ................ Delaware

FL ................. Florida

GA ................ Georgia

ID ................. Idaho

IL .................. Illinois

IN ................. Indiana

IA ................. Iowa

KS ................ Kansas

KY ................ Kentucky

LA ................ Louisiana

ME................ Maine

MD ............... Maryland

MA ............... Massachusetts

MI ................. Michigan

MN ............... Minnesota

MO ............... Missouri

MS ................ Mississippi

MT ................Montana

NC .................North Carolina

ND ................North Dakota

NE .................Nebraska

NH ................New Hampshire

NJ ..................New Jersey

NM ................New Mexico

NV ................Nevada

NY ................New York

OH ................Ohio

OK ................Oklahoma

OR .................Oregon

PA .................Pennsylvania

RI ..................Rhode Island

SC .................South Carolina

SD .................South Dakota

TN .................Tennessee

TX .................Texas

UT .................Utah

VA ................Virginia

VT .................Vermont

WA................Washington

WI .................Wisconsin

WV................West Virginia

WY................Wyoming

Settlements/Paperwork & Benefits

Owner Operator Information Handbook

Chapter 2 – Settlements/Paperwork & Benefits

Settlement Guidelines ....................................................................1

Settlement Options .............................................................1

Trip Paperwork Timeframe Requirements ........................1

Accessing Your Settlement Information ............................2

Settlement FAQs, Description and Sample ...................................3

FAQs ................................................................................3

Description .......................................................................4

Sample ..............................................................................7

Rate and Rate Increases .................................................................9

Rate for Services ................................................................9

Rate Increase Eligibility - Safety Classes ..........................9

Other Payment Opportunities ........................................................10

$40 Stop Pay ......................................................................10

Driver Referral Program ....................................................10

Independent Contractor Owner-Operator Extended

Equipment Availability Pay - First 30 Days Under Contract

Program (EEAP30) ............................................................10

Independent Contractor Owner-Operator Extended

Equipment Availability Pay - Calendar Month Program

(EEAPCAL) .......................................................................10

Sign On Bonus ...................................................................11

Retention Bonus .................................................................11

Reductions......................................................................................12

Accidents............................................................................12

Cargo Claims .....................................................................12

Using the EFS Card .......................................................................13

EFS Card Uses ...................................................................13

EFS Fees ............................................................................13

Setting up Your PIN with EFS...........................................13

Checking your personal (SmartPay) and Company Cash

Advance Balances ..............................................................13

Changing your EFS PIN ....................................................13

Writing and Registering a EFS Check ...............................14

Transferring Funds from your EFS Card to a Bank Account

............................................................................................14

ATM ...................................................................................14

Debit Network ....................................................................14

Reimbursements .............................................................................15

What is Reimbursable? ......................................................15

Lumpers .............................................................................15

Trailer Washouts ................................................................15

Tolls, Faxes, Pallets and Gate Fees ....................................16

Expenses Incurred Due to Accidents .................................16

Trailer and Reefer Repairs Over the Road .........................17



Cash Advances ...................................................................17

Trip Sheet ...........................................................................18

Trip Sheet Sample ..............................................................19

Submitting Your Trip Documents .....................................20

Trip Logging Form ............................................................23

Benefits through Enrollment First, Inc. .............................24


Owner Operator Information Handbook 2-1

Settlements Guidelines

Settlement Options

EFS Card – Your payment for services is transmitted to your EFS card each Friday at

noon.

Direct Deposit – Your payment for services is transferred every Friday, with most banks

posting it to your account by late Monday afternoon. There is no fee for this service.

EFS card - Direct Deposit Yourself – Your payment for services is transmitted your EFS

card each Friday at noon. You can then transfer a specified amount to your bank from

your card.

Compensation

See Exhibit C (Compensation) in the Independent Contractor Owner-Operator Agreement.

Trip Paperwork

Please scan all trip paperwork as soon as possible after you are empty. In order to be paid, all

trip documents must be turned into TransAm.



Accessing Your Settlement Information

Settlement information is available on the web at www.transamtruck.com. You will not

receive settlement information in the mail nor can you receive it by calling the Settlements

department.

Log into www.transamtruck.com and click on Driver Central Login.

Log into the Web’nTransit Login page by entering your Login ID (driver code) and

Password (driver code followed by the last four digits of your social security number).

Then click on the Settlement History link on the left-hand side of the page.

To change your password, scroll to the bottom of your pay information and select Return to

Menu. Then click on Change Password. If you forget your password, contact Driver

Payroll at 913-324-7121.

http://www.transamtruck.com/




Settlements FAQs, Description and Sample

FAQs

1) How do I view my settlement information?

Settlements are paperless. You can view them online at www.transamtruck.com. As long

as you have a current settlement, you will have access to your settlements online.

On our website homepage, log into Driver Central with your username and

password. Your login is your driver code and your password is initially set up as

your driver code followed by the last four digits of your social security number. You

can change your password at any time.

Click on Pay & Settlement Information on the left-hand side of the screen.

NOTE: There are computers in the Driver Center at both terminals that can be used to

access your settlements via the internet.

2) What do I use for my taxes at the end of the year?

Please take the time to print your settlements off of the website; you will need them for tax

purposes. We will also provide a Form 1099 by January 31st of the subsequent year.

3) When are settlements processed and can I view them through the satellite system?

After 8:00 am on Friday, you can request your current settlement amount and the trips that

were paid by sending a 041 message via your mobile communications system. There will

be a message sent out during holiday weeks if there are any changes in the timeframe.

4) How do I change my mailing address?

Send in a 039 message via your mobile communications system.

5) What do I have to do if I want someone else to have access to my settlement

information?

If you want someone to have access to your information online, you must provide your

username and password to that person.

If you want someone to be able to discuss your settlement with Settlements or ONE Leasing

over the phone, you must send in a 039 message via your mobile communications system

giving your permission. You must provide the person’s name in your message.

6) How do I get copies of the work performed at the TransAm shop?

When having work done at the TransAm shop, obtain a copy of your “cost sheet” from the

Service Writer for your records.




7) If I am a returning driver, do I need to complete the direct deposit information?

Yes. You must provide the direct deposit information (even if it has not changed).

8) What do I need to do to change the way my settlements are paid?

Contact the Independent Contractor Relations Manager and fill out a new Settlement

Designation Authorization Form.

9) What is the cutoff for the settlement week?

All miles completed by Thursday at midnight and for which the trip paperwork is scanned at

your next stop will be paid the following Friday.

10) What is the phone number for the Settlements Department?

913-324-7026

11) How do I make sure I get reimbursed for expenses such as lumpers and washouts?

Write your PO number on your receipt. On the Trip Sheet, fill in the bubble next to P.O.’s

Yes. Then list your expenses (PO # and Amount) on the Trip Sheet. Then scan the receipt

along with the Trip Sheet.

12) How do I make sure my scanning has gone through?

You will receive a receipt after you scan your document. Verify that the number of pages

listed on the receipt matches the number of pages you scanned including the Trip Sheet.

13) What do I do if I registered a EFS check and then did not need it?

Send the original check to Settlements via U.S. mail or give it to Settlements personnel in

person. Once Settlements has the original check, the amount can be moved from the EFS

check to another one.

NOTE: As soon as the check is registered, it is sent to Settlements to be charged on your

settlement. DO NOT destroy the check as it will delay us 30 days in getting your money

back to you.

Description of fields on Settlement Sheet

#1 Order # – The trip number.

#2 Miles Loaded – The number of loaded miles for the trip.

#3 Miles Empty – The number of empty miles for the trip.

#4 Rate – The rate for loaded miles. It is the same rate for empty miles.



#5 Add Pay – Other revenue amounts such as fuel surcharges, extra stops/pickups, lost

utilization and bonuses.

#6 Amount Due – The amount due to the owner/operator for each trip or for other revenue.

#7 Indicates the total number of loaded miles being paid for the settlement.

NOTE: You must add the loaded and empty miles together for the total miles to be paid.

#8 Indicates the total number of empty miles being paid for the settlement.

NOTE: You must add the loaded and empty miles together for the total miles to be paid.

#9 Indicates the total amount of other revenue amounts for the settlement such as fuel

surcharges, extra stops/pickups, lost utilization and bonuses.

#10 Indicates the total amount of revenue earned on this settlement. This is NOT the amount

that the owner/operator will receive. Reimbursements must still be added and charges

deducted.

REIMBURSEMENTS SECTION

#11 Description – A listing of reimbursements owed to the owner/operator. This may include:

Trailer and Reefer Repairs Faxes

Lumpers Pallets

Trailer Washouts Gate Fees

Tolls Maintenance Escrow Offsets

#12 Amount Reimbursed – The amount of each reimbursement.

#13 Total Reimbursements – The total of all reimbursements. This amount will be added to

the revenue.

CHARGES SECTION

#14 Description – A description of all charges to be deducted from your Settlement. These

may include:

Lease Payment: This is your weekly truck payment. Check your Equipment Lease

Agreement for the amount.

Lease Payment Miles: This is the weekly variable truck payment based on the miles

driven and reconciled to the odometer reading on a periodic basis or at the end of the

lease. Check your Equipment Lease Agreement for the cent per mile amount.

Physical Damage Insurance: This is the weekly physical damage insurance amount.

Occupational Accident: This is the weekly occupational accident insurance amount.

Bobtail/Deadhead Insurance: This is the weekly bobtail insurance amount.

Generator: This is the weekly payment for the generator (Auxiliary Power Unit or

APU).



Buy Down Insurance: This is the weekly payment for insurance that will lower your

deductible in the event of an accident.

Fuel Optimizer: This is the weekly amount to subscribe to TransAm’s fuel solution

program. Federal Highway Use Tax: This is the weekly amount of the federal

highway use tax for heavy highway vehicles.

Prepass: This is the weekly amount for the weigh station bypass system.

Owner Operator Fuel Tax: Owner/operators are responsible $.01 per mile for fuel

taxes.

TA PERFORMANCE ESCROW: This is an escrow account funded by the

owner/operator. This is an interest-bearing account and the amount in the fund will

be refunded upon completion or termination of the lease if all of the owner/operator’s

obligations have been satisfied.

ONE LEASING PERF: This is an escrow account funded by the lease/operator. This

is an interest-bearing account and the amount in the fund will be refunded upon

completion or termination of the lease if all of the owner/operator’s obligations have

been satisfied.

ONEL MAIN ESCROW – This is a maintenance escrow account funded by the

owner/operator. This is an interest-bearing account and the amount in the fund will

be refunded upon completion or termination of the lease if all of the owner/operator’s

obligations have been satisfied.

TA OPTIONAL MAINTENANCE – This is an optional maintenance savings account

funded by the owner/operator. This is a non interest-bearing account and the amount

in the fund will be refunded upon completion or termination of the lease if all of the

owner/operator’s obligations have been satisfied.

#15 AMOUNT – The amount of each charge to be deducted from your settlement.

Other charges:

#16 EFS check or cash advances are listed with a 14-digit number. This may be followed

by a duplicate 14-digit number that designates the fee that EFS charges.

#17 Fuel purchases are listed by abbreviation of the city and state where the fuel is

purchased. After the city and state, the TRAC will be listed followed by an eight-digit

number.

#18 Total Charges - The total of all charges to be deducted. This amount will be subtracted

from the sum of the revenue and reimbursements.

#19 Total Amount Due Owner – The final amount due to the owner/operator.

#20 The balance of the owner/operator’s escrow accounts.



Sample

Continued on next page…





Rate for Services and Rate Increases

Rate for Services

Payment of services to owner operators is 1.04 cpm loaded and empty.

Rate Increase Eligibility – Safety Classes

As an independent contractor, you are not required to attend safety classes.

At each anniversary date of the driver’s contract, the rate per mile is increased by $.01 up to a

maximum of $1.13 cpm. In order to receive the rate increase, owner operators must take all

four quarterly safety classes during their contract year in addition to the Ethics and Technique

class (E&T).

The quarterly and E&T classes can be taken online at http://transamtruck.infinit-i.net/

If you would like to take your online class using the PC located at the terminal, please see a

member of the Training & Development department with assistance logging in. You can take

your online class at the terminal Monday – Friday from 7 AM until 3:30 PM.

http://transamtruck.infinit-i.net/



Other Payment Opportunities

$40 Stop Pay

You are eligible for $40 stop pay for each additional stop between the shipper and final

delivery.

Driver Referral Program

If you are leasing a truck through ONE Leasing, Inc. and you refer an experienced driver to

TransAm who signs a lease with ONE Leasing, Inc. during orientation, we will make one solo

lease payment on your behalf once the referred driver completes 30 days of his/her lease.

If you refer an experienced driver to TransAm who brings his/her own truck to TransAm, you

will receive $300 after the referred driver has been contracted with TransAm for 30 days.

For every experienced, first-seat long haul employee driver you refer to TransAm, you will

receive $300 after the referred driver completed 30 days.

For every student graduate you refer to TransAm, you will receive $75 after the driver is

assigned to his/her own truck.

To qualify for the bonus, the driver you are referring must write your name and truck number on

his/her application. You must be a TransAm owner operator at the time of payment to receive

the bonus.

Independent Contractor Owner-Operator Extended Equipment Availability

Pay – First 30 Days Under Contract Program (EEAP30)

In an effort to support you in getting your business off to a great start, we are offering an

Extended Equipment Availability Pay – First 30 Days Under Contract program (“EEAP30”).

Under this program, if you voluntarily elect to make your tractor(s) (driven by you or your

employee) available for dispatch every day for the first 30 days following the inception of your

Independent Contractor Owner-Operator Agreement (“ICA”), we will pay you $500.00 (loaded

on your EFS card). For all details, contact Independent Contractor Relations at 913-815-8848.

Independent Contractor Owner-Operator Extended Equipment Availability

Pay – Calendar Month Program (EEAPCAL)

To give you an incentive to make your equipment available for extended periods of time, we are

offering an Extended Equipment Availability Pay – Calendar Month program (“EEAPCAL”).

Under this program, if you voluntarily elect to make your tractor(s) (driven by you or your

employee) available for dispatch every day for any calendar month, we will pay you $500.00

(loaded on your EFS card). For all details, contact Independent Contractor Relations at 913-

815-8848.



Sign On Bonus

If you have been contracted with TransAm for less than one year and complete 90, 180, 270, or

360 days of service, you will receive $625 effective with your date of service as of May 11,

2018. Drivers contracted with TransAm on or after 10/7/18 will receive $625 after 30, 60, 90

and 120 days of service. This bonus pays out two pay dates after the driver’s eligibility date.

Rehired drivers are not eligible for this bonus and the driver must be contracted with TransAm

at the time of payout to receive this bonus.

Retention Bonus

After one consecutive year of contracting with TransAm, you will receive a $125 bonus every

month you are contracted with TransAm beyond one year. This bonus will be paid on the 2nd

settlement of the month. You must be contracted by TransAm at the time of payout to receive

this bonus



Reductions

Accidents

Owner operators are responsible for physical damage to trailers for up to $2,000 if at fault.

Cargo Claims

Owner operators are responsible for cargo claims up to $2,000 if at fault.



Using the EFS Card

EFS Card Uses The EFS card can be used for the following:

1. Tractor and reefer fuel

2. Cash advances

3. Settlement options

4. Gate and door access at the TransAm terminals

EFS Fees If you take a cash advance while fueling, TransAm pays the EFS transaction fee.

If you take a cash advance when NOT fueling, the EFS fee will be passed on to you in your

weekly settlement.

Setting up your PIN with EFS: IMPORTANT: You must set up your PIN within 12 hours of receiving it from TransAm.

1. Call 888-824-7378.

2. Press option 1 (for hold holder).

3. Enter your card number followed by the pound key (#).

4. Press 1 to confirm or 2 to re-enter.

5. Enter your PIN (last four digits of the card) followed by the pound key (#). The system

will then allow you to choose your own unique four-digit PIN.

6. Press 1 to confirm the new PIN.

Checking your personal (SmartPay) and company cash advance balances: 1. Call 888-824-7378.

2. Press option 1 (for card holder).

3. Enter your card number following by the pound key (#).


5. Enter your PIN followed by the pound key (#).

6. Press option 1. Both your personal (SmartPay) and company cash advance balances will

be provided to you.

Changing your EFS PIN: 1. Call 888-824-7378.





6. Press option 5 to enter your new four-digit PIN.



Writing and Registering a EFS check: IMPORTANT: There is a $5,000 limit on checks drawn on personal funds. To draw more than

$5,000 at one time from your personal funds, you will need to write multiple checks.

On the Check:

1. Enter the name of the name of the payee.

2. Enter the date.

3. Enter the amount.

On the Phone:

1. Call 888-824-7378.





6. Tap option 2 to register a EFS check.

7. Press 1 for company side or 2 for personal side.

8. Enter the check number followed by the pound key (#).

9. Press 1 to confirm or 2 to re-ener.

10. Enter the amount followed by the pound key (#). The * key is the decimal point. For

example, if you were entering $50.00, enter 50*00.

11. Verify the check number and amount and press 1 to accept or 2 to re-enter.

12. Tap option 1 to use your personal funds or option 2 to use the company cash advance.

13. When the automated system provides you with the authorization code, write it on the

check in the area labeled AUTHORIZATION SIGNATURE CODE.

Then present the check to the payee.

Transferring funds from your EFS card to a bank account:

IMPORTANT: You must pre-set up your bank account information with TransAm to be able to

complete this transaction.

1. Call 888-824-7378.





6. Press option 3.

7. Select the account to transfer to.

8. Enter the amount to transfer. The * key is the decimal point. For example, if you were

entering $50.00, enter 50*00.

9. Press 1 to verify the information is correct.

ATM You can access you personal (SmartPay) funds at Star and Cirrus ATMs by selecting the

checking option.



Debit Network You can use your personal (SmartPay) funds at Star debit network locations (many Wal-Mart,

Target and Smiths locations).



Reimbursements

IMPORTANT: When requesting a purchase order for business-related expenses, you must pull

the money off your EFS card prior to midnight. All money remaining on your card at midnight

is reset to $0.

What is Reimbursable?

When on the road, you will incur a variety of expenses for which you will be reimbursed when

proper procedures are followed. Some expenses require prior approval. All reimbursements

require a receipt.

Lumpers

1. Send form 016 to obtain approval for loading or unloading from your Driver Manager or

Night Dispatch. If you do not obtain approval, you will not be reimbursed. Your Driver

Manager or Night Dispatch will send you a purchase order number to authorize the loading

or unloading. They will also load the money on your card.

2. Pay the lumper.

3. Obtain a pre-printed, official receipt from the lumper and ensure that the receipt lists all of

the following information: name of the lumper or company, social security number or tax

ID, amount, date, TransAm PO number, trip number, bill of lading number, and receiver

name.

4. Write your receipt information on a Trip Sheet and scan the receipt and Trip Sheet along

with you other trip paperwork.

Trailer Washouts

1. Send form 045 to obtain approval for the washout. If you do not obtain approval, you will

not be reimbursed.

2. Your Driver Manager or Night Dispatch will send you a purchase order number to authorize

the washout. They will also load the money on your card.

3. Pay for the washout.

4. Obtain a receipt. On the receipt, write the purchase order number and trip number.





Tolls, Faxes, Pallets and Gate Fees 1. Send form 042 to obtain approval for the toll, fax, pallets or gate fees from your Driver

Manager or Night Dispatch. If you do not obtain approval, you will not be reimbursed.

2. Your Driver Manager or Night Dispatch will send you a purchase order number to authorize

the purchase. They will also load the money on your card.

3. Pay for the toll, fax, pallets or gate fee.

4. Obtain a receipt. On the receipt, write the purchase order number and trip number.



Expenses Incurred Due to Accidents

Based on circumstances, Risk Management will communicate with you on how expenses for

accidents are to be paid while over the road.



Trailer and Reefer Repairs Over the Road

Based on circumstances, Road Assist will communicate with you on how trailer and reefer

repairs are to be paid while over the road.

Cash Advances

Each day, you may obtain a $15 cash advance to be used for business expenses. This is an

advance against your settlement. When you are fueling and a cash advance is taken, you are

NOT charged a card transaction fee. When taking a cash advance using any other method, a

card transaction fee will be deducted from your settlement. Any cash advance taken for non-

business-related expenses is considered a personal advance against your settlement.



Trip Sheet

A Trip Sheet must be completed for each trip. Complete one Trip Sheet per trip and scan all

documents for each trip with its own Trip Sheet. Do not include multiple trips on one Trip

Sheet. The Trip Sheet is the navigation for all the paperwork for a single trip. The documents

scanned behind the Trip Sheet belong with the trip information listed on the Trip Sheet.

Please scan all trip paperwork as soon as possible after you are empty.

IMPORTANT: DO NOT mail the Trip Sheet in a TripPak box. After scanning, you may keep

the Trip Sheet and original trip documents.

1. Print the following information on the Trip Sheet:

Driver Name

Driver Code

Trip Number

Tractor Number

2. Under the Trip Number and Tractor Number, completely fill in the bubble that corresponds

to the number printed in each box.

3. IMPORTANT: If you have receipts, fill in the bubble next to P.O.’s Yes. If you do not

have receipts, fill in the bubble next to P.O.’s No. Do not leave blank.

4. Next to the appropriate reimbursable expense under the PO # column, write the PO number

issued to you.

5. Next to the appropriate reimbursable expense under the AMOUNT column, write the

amount of the expense.

6. Ensure you have the following paperwork for the trip:

Bill of Lading

All original receipts for which you need to be reimbursed

7. Ensure your trip number is documented on your Trip Sheet, Bill of Lading, and all receipts.

NOTE: Do NOT include receipts for fuel and tolls (unless you paid cash) and equipment

repairs (these are faxed to the Road Assist department.)



Trip Sheet Sample



Submitting Your Trip Documents

Trip documents MUST be scanned at one of the TransAm terminals, at TransFlo or TripPak

scanning locations or from your personal laptop. They may also be sent from your Smart phone.

Do NOT mail your trip documents in a TripPak box. After scanning, or sending by Smart phone

you may keep the Trip Sheet and original trip documents.

IMPORTANT: You can scan legal-sized paper (8.5” x 14”) at TransFlo scanning locations.

This includes the TransAm terminals. Do not scan legal-sized paper at TripPak scanning

locations. Their stations are configured to handle letter-sized (8.5” x 11”) paper only.

TransFlo scanning locations can be found at www.transfloextap.com. You can search by zip

code, city or state and see all of the TransFlo Extap truck stops in the region.

TransFlo scanning locations can also be found through Truck Stop Coupons, a free iPhone

application available in the iTunes App Store. This application allows you to locate truck stops

across the Unites States and which ones offer TransFlo scanning.

1. If you want to scan your trip documents at one of the TransAm terminals:

a. Remove all staples, paper clips, etc. from your documents.

b. Place your trip documents (Bill of Lading, and original receipts) behind the Trip

Sheet. Make sure your trip documents are not folded over, dog-eared or otherwise

illegible.

c. Place all documents face up in the scanner with the Trip Sheet on top.

d. Tap <F1> to indicate that you want to scan your documents.

e. When you are ready to scan, tap <F1> again. The system will scan your documents.

f. To view each of the scanned documents, tap <Page Down> to view each document.

g. If you need to re-scan all documents, tap <F5> and repeat steps 2-6.

h. If you need to re-scan specific documents or add additional documents, tap <F8> and

repeat steps 2-6.

i. To obtain your receipt, tap <F1>.

j. To complete the transaction, tap <F1> again.

k. Retain the Trip Sheet and trip documents for your records.

http://www.transfloexpress.com/



2. If you want to scan your trip documents at a truck stop, place your trip documents (Bill of

Lading, and original receipts) behind the Trip Sheet. Make sure your trip documents are not

folded over, dog-eared or otherwise illegible. At some locations, you scan the documents

yourself while at other locations the attendant at the fuel desk will scan them for you. In both

instances, you will receive a receipt with a confirmation number once the documents have

been scanned. There is no cost to the driver for scanning. After your trip documents have

been scanned, retain the Trip Sheet and trip documents for your records.

If you notice that any of the documents were scanned improperly or that pages were not

scanned, do one of the following:

a. Re-scan ONLY the improperly scanned or missing pages.

b. Cancel or void the incorrectly scanned job and then re-scan all documents.

Do not scan your trip documents multiple times. If you do so, this results in unnecessary cost

and may cause confusion during settlement processing.

If you scan at a TransFlo location, you can view the scanned images for 14 days on the

internet at www.transfloextap.com. Click on the link at the top that says “View Documents.”

Type in the confirmation number click the Submit button. When the screen appears, you

should see “DELIVERED” beside it. You can also view the documents from this screen.

If you scan at a TripPak location, you can view the scanned images for 14 days on the

internet at https://www.trippak.com/DriverView/. Type in the confirmation number in the

Access Code area and click the Submit button

3. If you want to scan your trip documents using your personal laptop, you must have the

following:

a. a laptop running Windows XP, Windows Vista or Window 7

b. a TWAIN-compliant scanner

c. internet connectivity via Wi-Fi or a broadband carrier (Verizon, AT&T, Sprint, etc.)

TransAm does not supply any of the above.

Then contact the Fuel Manager at 913-393-6028 and you will be provided with instructions

on setting up your scanner. Once you have scanned your documents, you can see your

confirmation number under the Tools menu. Then select History. If you want to verify your

scanning, send an e-mail to the Fuel Manager with the confirmation number. There is no

cost to the driver for scanning. After your trip documents have been scanned, retain the Trip

Sheet and trip documents for your records.

4. To send in your trip documents using your Smart phone follow these steps:

http://www.transfloexpress.com/

https://www.trippak.com/DriverView/



1. Download the TRANSFLO Now! app for your IPhone or Android phone at

http://www.pegasustranstech.com/products/transflo-now-mobile. This app is free!

2. Register your e-mail address, name, driver code and fleet code. TransAm’s fleet code is

TAMM. A confirmation e-mail will be sent to you with a link. Click on this link to

confirm the registration process.

3. When you are ready to send in your documents, complete the following steps:

o Access the app.

o Click on the Start Scan button. You can take a new photo of each document or

import existing photos of the documents from your photo library. When taking a

photo, place the document in a flat, dark, non-glare surface in a well-lit

environment. Take a photo of the entire document with some background

showing for edge detection. If necessary, rotate the image and adjust the border.

When you are satisfied with the image, tap the Accept button. Repeat this process

for each document. IMPORTANT: You must scan the completed Trip Sheet!

4. Once you have “scanned” all your documents, tap Continue and enter your trip number

and tractor number. Then tap Next.

5. You will now see the document image and you must identify the document type by

taping “Tap here to select document type” and selecting the correct option. Options

include the coversheet (aka Trip Sheet), BOL, Pallet Receipt, Fax Receipt, Unloading

Receipt, Scale Ticket, Washout Receipt, Load Lock Receipt, Toll Receipt, etc. (You will

need to scroll down to see all the options). Then tap Continue. Repeat for each

document.

6. Once you have identified all documents, tap Send All Pages. You will be provided with a

confirmation number on your phone. An e-mail will also be sent to you with a link to

view your documents on the TransFlo Extap website. Your documents will be available

for viewing on this site for 14 days.

http://www.pegasustranstech.com/products/transflo-now-mobile



Trip Logging Form

The Trip Logging Form is an example of a form to help you keep your trip information

organized. It is not a requirement that you use this form or any similar form.



Benefits through Enrollment First, Inc.

Benefit Program through Enrollment First, Inc.

This program is offered by Enrollment First, Inc. and is not affiliated with TransAm Trucking.

The following programs are available from Enrollment First, Inc.:

Medical

Dental

Vision

Life

Accident

Disability

401(K)i

Enrollment is any of these programs in strictly voluntary and premium payments will be made

directly by you to the company you enroll with.

Contact Enrollment First, Inc. Monday through Friday 8 AM – 7 PM EST at 1-888-748-2636.

You may also go to www.transam.enroll1st.com.

http://www.transam.enroll1st.com/

Risk Management


Chapter 3 - Risk Management

G.O.A.L. ........................................................................................1

Potential Strike Points ....................................................................2

Freight Claims ................................................................................3

Temperature-Controlled Loads ..........................................3

Maintaining a Continuous Seal ..........................................4

Security Guidelines ............................................................6

Truck and Trailer Fires ......................................................6

Trailer Washouts ................................................................6

Driver Safety ..................................................................................7

Three-Point Stance .............................................................7

Seatbelts .............................................................................7

Lifting, Pushing and Pulling ..............................................8

Accident Prevention .......................................................................9

Mirrors ...............................................................................9

Awareness is Key ...............................................................11

Mobile/Cellular Phone Usage ............................................11

Texting ...............................................................................11

Defensive Driving Guidelines............................................12

Rollover Prevention ...........................................................12

Following ...........................................................................12

Backing ..............................................................................13

Passing ...............................................................................13

Right Turn Hazards ............................................................13

Bridge Underpasses ...........................................................14

Bridge Weight Limits ........................................................14

Lost ....................................................................................14

Parking Equipment.............................................................14

Emergency Warning Triangle ............................................15

Accident Reporting Procedures .....................................................16

Scales .............................................................................................17

CSA Education...............................................................................18

How Can My CSA Score Affect My Driving Status with

TransAm ............................................................................19

How Can My CSA Score Affect My Driving Career ........19

What Can Drivers Do to Help Themselves........................19

CSA Compliance Program .............................................................20

Unsafe Driving ...................................................................20

Hours of Service ................................................................21

Driver Fitness .....................................................................21

Controlled Substances/Alcohol ..........................................22

Vehicle Maintenance .........................................................22

Crash Indicator ...................................................................22

Risk Management


G.O.A.L.

Get Out And Look

The most frequent type of accident in trucking involves slow maneuvers such as backing or

pulling into or out of parking spaces in confined areas such as parking lots. Backing accidents

cause 500 deaths and 15,000 injuries every year, and the cost of a property damage crash is

presently estimated at an average of $7,400 per event.

There are many tips for preventing slow maneuver accidents but the most effective one is to

G.O.A.L. Get Out and Look.

Check completely around your truck and trailer for pedestrians, signs, poles, fences, or

any other object that may be a hazard.

Take your time and go slow. Do not be pressured by others who want you to rush.

Use your mirrors effectively.

Roll down your windows so you can hear and able to physically lean out to look for

hazards.

Use a spotter but do not rely on that spotter. You, as the driver, are 100% responsible

for safely maneuvering your vehicle.

You may need to G.O.A.L. more than once during a single maneuver. G.O.A.L. as

many times as necessary to safely complete the maneuver. It is always worth the effort.

G.O.A.L.

Risk Management


Potential Strike Points

When executing a slow speed maneuver, there are three potential strike points for you to be

particularly aware of:

1. Right rear of the trailer

2. Left side of the trailer

3. Right front corner of the trailer

Risk Management


Freight Claims

Temperature-Controlled Loads

Before accepting your shipment… 1. Do not accept the shipment if there is more than five degrees of difference between your bill

of lading and the box temperature of your unit. Call Risk Management immediately. Do

not sign the bill of lading or pick up the load until instructed to do so by Risk Management.

2. Make certain both trailer doors are properly closed and latched, top and bottom.

3. Make sure your reefer is set on the proper setting for the load (CONTINUOUS or CYCLE).

4. You will need to fax a copy of the bill of lading to your Driver Manager when there is a

discrepancy between the actual load temperature and the temperature requirement listed on

the bill of lading after the driver has completed their loaded call.

In transit… 1. Every time you stop, check the fuel level in your reefer. Before you start driving again,

make sure you G.O.A.L. to make sure no one pulled in behind you or in front of you.

2. Fill your reefer every time you fuel your tractor. Then send in form 028 – Reefer Fuel

Level.

At delivery… 1. Before backing, G.O.A.L., walk around your truck and trailer to check for obstacles to

avoid.

2. When backed into a dock door for unloading, keep the reefer running. If you are in the door

longer than 2 hours, contact Risk Management at 913-324-7155.

3. If a customer makes any notations on your bill of lading beyond the ordinary signature

accepting the shipment, contact Risk Management at 913-324-7155.

4. Any over, short, damaged product, or temperature problems must be reported to Risk

Management at 913-324-7155 before leaving the receiver.

G.O.A.L.

Risk Management


Maintaining a Continuous Seal

The most common freight claim occurs when there are multiple pickups or multiple deliveries.

Ninety percent of paid freight claims are due to failure to maintain a continuous seal record.

Follow the procedure below for pickups and deliveries. Always G.O.A.L. at pickup and

delivery locations – more than once if necessary.

Pickups:

If… Then…

You are picking up a pre-loaded trailer,

Sign all copies of your bill of lading Shipper Load

and Count (SLC).

Record the seal number on all copies of the bill of

lading.

You are live loading, Count your product as it is loaded on the trailer.

If this is not possible, sign Shipper Load and

Count (SLC).

When you are live loading your shipment, you are

legally responsible to assure that the product is loaded

in such a fashion as to:

Withstand the ordinary hazards of highway

transportation.

Prevent crushing of the product on lower layers

and edges.

That there is no known or visible damage to the

product.

All product called for on the bill of lading is on

your trailer.

You have multiple pickups, Use the continuous seal stamp to record your seal

number.

Record from the first pickup to all other pickups.

Complete all blanks on continuous seal stamp.

G.O.A.L.

Risk Management


Deliveries:

If… Then…

You have only one delivery,

Remain present on the dock at all times during

unloading.

Obtain your seal record signatures BEFORE you

allow the seal to be broken.

If the receiver refuses to sign for your seal intact,

send mobile communications form 027 to contact

the Risk Management department or night

dispatch for further instructions.

Count your freight during the delivery process.

Stamp your bills with the continuous seal record

stamp.

You have multiple deliveries, Remain present on the dock at all times during

unloading.

Obtain the receiver’s signature for your arrival

seal number.

Deliver the product.

Record your re-seal number. Your receiver must

note that he is present when you apply your re-

seal.

Carry your re-seal over to the next stop’s bill of

lading, recording it as the “arrival seal number.”

Repeat this process for each additional stop until

your final delivery.

Stamp your bills with the continuous seal record

stamp.

An example of a continuous seal record is shown below.

G.O.A.L.

Risk Management


Security Guidelines

Follow these security guidelines below to prevent theft:

All loads must be padlocked immediately when you hook up to your trailer. This will apply

regardless of the length of travel to your next stop. The lock should be inserted through both

holes in the hasp. Do NOT hang through the bottom hole only. This makes the lock easy to

cut off.

Never drop a trailer at any location other than a designated TransAm drop location. Always

leave the tractor and trailer hooked up. If it is necessary to drop a trailer, obtain permission

from your Driver Manager.

When parking your tractor/trailer on hometime, leave the tractor and trailer hooked up and

ensure you have permission from the business or landowner to park your equipment to

prevent the equipment from being towed. If there are extraordinary circumstances and you

MUST drop your trailer when on hometime, you must obtain permission from TransAm first

and you must leave the trailer in an authorized location.

Never leave your keys in the truck.

Never discuss the type of product you are transporting to anyone.

To protect yourself, your equipment and your belongings, remember to lock your truck –

even when you are in it. Do not leave your “home” unlocked and accessible so that theft or

damage could occur. Company-titled trucks on the TransAm yard will be checked

periodically to ensure the doors are locked. If they are unlocked, they will be locked to help

prevent theft or damage.

Truck and Trailer Fires

Follow these security guidelines in the event of a truck or trailer fire. Be aware that most fire-

related events are due to the driver not releasing the parking brakes on the truck or trailer. Both

(red and yellow) must be released.

If you see smoke or flames, pull over immediately at the first safe location.

Dolly the trailer down and unhook the tractor. If the flames are around the trailer dollies,

pull the fifth wheel pin and pull out from under the trailer, letting it drop to the ground.

Always try to separate the tractor and trailer if possible to save one of the units.

Remove the fire extinguisher from the mount.

Go directly to the flames, pull the safety pin on the extinguisher, and try to put out the fire

by aiming at its base.

Use your CB or cell phone to contact the local authorities.

Trailer Washouts

Trailers must be washed out and clear of any debris before being loaded at a customer’s facility.

The procedure for requesting a PO number for a trailer washout are in the Mobile

Communications Forms chapter. The form number is 045 – Trailer Washout PO Request

G.O.A.L.

Risk Management


Driver Safety

Three-Point Stance

The most frequent cause of driver injury at TransAm is falling out of or near the truck. In fact,

approximately 60% of injuries to our drivers are the result of slips and falls around the truck.

Most of these accidents are preventable using the 3-point stance when entering and exiting your

truck. Please avoid wearing leather sole shoes or boots during snowy, icy, or rainy weather.

Place any “carry on” items onto the truck seat before you attempt to enter the truck. In addition

to using the 3-point stance, take short, deliberate steps while walking on ice or wet parking lots,

and use your flashlight in dark parking lots.

An example of the 3-point stance is shown below.

Seatbelts

TransAm requires all drivers and occupants of the truck to engage their seatbelts while the truck

is moving. Approximately 5,000 people are killed annually in crashes involving large trucks.

About 20% of the fatalities in these crashes are occupants of the truck. Many truck occupants

die because they fail to wear a seat belt.

G.O.A.L.

Risk Management


Lifting, Pushing and Pulling

Before any activity that requires physical exertion, warm up muscles and joints by stretching

and bending. Cold weather requires even more stretching and warming up.

Lifting

1. Get a firm footing.

2. Bend your knees.

3. Tighten your stomach muscles.

4. Lift with your legs.

5. Keep your load close.

6. Keep your back upright.

Pushing and Pulling

1. Get a firm footing.

2. Use both hands if possible.

3. Gradually push or pull.

G.O.A.L.

Risk Management


Accident Prevention

Before starting your trip, make sure that your mirrors are clean and adjusted properly. Use

TransAm’s mirror check stations located at the Olathe, Rockwall and Tampa terminals.

While backing your truck, G.O.A.L. and assess the situation. Do not make the decision to

“take a little chance.”

While changing lanes, make certain that you have cleared all traffic and make sure that it is

really necessary to change lanes.

While turning right, position your trailer to discourage traffic from passing on your right.

When following others in traffic, allow enough distance to safely stop in the event of an

emergency.

Ensure that the posted speed limit a safe speed for you to travel.

Mirrors

To operate a vehicle safely, drivers must make good decisions based upon what they can see.

The view through the windshield lets the driver know what is ahead, but the rear view is limited

to information provided largely by mirrors.

Ensure your mirrors are cleaned as needed.

Use your mirrors effectively and G.O.A.L. as many times as necessary to prevent slow

maneuver accidents.

Adjusting Mirrors Without a Mirror Check Station

1. Park the tractor and trailer in a straight line.

2. Adjust your mirrors to show the area alongside the unit. Mirrors are properly adjusted when

the rear corners of the body are just visible in the inside lower corners of the mirrors, either

when sitting in a normal position behind the steering wheel or by inclining the head slightly.

3. After adjusting your mirrors, make sure you G.O.A.L. to ensure there are no obstacles you

need to avoid.

G.O.A.L.

Risk Management


Adjusting Mirrors at a Mirror Check Station

There are mirror check stations at the Olathe, Rockwall and Tampa terminals.

1. Position truck or trailer parallel to, and as close to, Line A as possible.

2. Stop truck with mirror over Line B.

3. Rotate each flat mirror horizontally until the inside edge picks up the left and right sides of

the truck body or trailer.

4. Tilt each flat mirror vertically until the appropriate Target C (left or right) is visible in the

bottom edge of the mirror.

5. Rotate each convex mirror horizontally until the inside edge picks up the left and right sides

of the truck body or trailer.

6. Tilt each convex mirror vertically until Target C is visible in the top edge of the mirror.

7. Adjust the fender-mounted convex mirror so that the inside edge of the mirror shows the

side of the tractor. The tires of the tractor (leading axle on tandem tractors) should be

visible inside the upper portion of the mirror.

The driver’s view in properly

adjusted mirrors.

G.O.A.L.

Risk Management


Awareness is Key Awareness is the key to accident prevention. By making yourself aware of traffic and road

conditions, you significantly reduce your chances of being involved in an accident. Making

sure you G.O.A.L. is an important component of your awareness.

Mobile/Cellular Phone Usage While operating a commercial motor vehicle, drivers are strictly prohibited from making or

receiving phone calls using a hand-held mobile/cellular phone. This includes while the driver is

temporarily stationary because of traffic, a traffic control device or other momentary delays. In

the event a driver must make, answer or return a call using a hand-held mobile/cellular phone,

the driver must park the vehicle where it can safely remain stationary (e.g., rest stop, parking

area, customer location, etc.). If you must park the vehicle to make, answer or return a call

using a hand-held mobile/cellular phone, remember to G.O.A.L. before your start to drive again.

Use of a hand-held mobile/cellular phone means: 1) using at least one hand to hold a

mobile/cellular phone to conduct a voice communication; 2) dialing or answering a

mobile/cellular phone by taping more than a single button; or 3) reaching for a mobile/cellular

phone in a manner that requires a driver to maneuver so that he or she is no longer in a seated

driving position and restrained by a seat belt. Drivers who violate the restriction will face

federal civil penalties of up to $2,750 for each offense and disqualification from operating a

commercial motor vehicle for multiple offenses.

Where permitted by applicable law, drivers may use a hands-free device to make or receive

phone calls. In this circumstance, the following safety guidelines must be followed:

Calls must be placed and received by taping a single button.

Never use the phone in heavy traffic or bad weather.

Never look up phone numbers while driving.

Avoid stressful conversations while driving.

Always keep your eyes on the road while on the phone.

Keep conversations brief.

Avoid unnecessary calls.

Do not take notes or look up numbers while driving.

Understand the mobile/cellular phone calls can be intercepted by third parties.

Failure to follow applicable law regarding mobile/cellular phone usage while driving and/or

failure to follow the safety guidelines set forth above, as applicable, may result in termination of

a contractor’s Independent Contactor Agreement with TransAm Trucking, Inc.

Texting Operating a motor vehicle while using a mobile/cellular phone or other wireless communication

device to compose, read or send text messages, emails or other automatic messages is strictly

prohibited under all circumstances and may result in termination of a contractor’s Independent

Contractor Agreement with TransAm Trucking, Inc.

G.O.A.L.

Risk Management


Defensive Driving Guidelines Expand your look ahead capacity.

Size up the whole scene.

Signal your intentions early.

Take decisive action.

Rollover Prevention Reduce your speed for exit ramps to ½ of the posted speed limit.

Reduce your speed 5 – 10 mph for curves.

Do not brake in a curve. Slow down to a safe speed PRIOR to the exit ramp or curve.

Do not brake while making lane changes.

Do not swerve to miss an object or animal in the roadway. Brake while maintaining control

by staying in your lane.

Know your personal warning signs of driver fatigue. If you become tired, pull over, stop,

and get some sleep.

Do not use cruise control when driving in curves.

Avoid in-truck distractions.

If you leave the roadway, do not immediately return to the road but steer for the most flat,

safest place. Apply power to straighten the trailer if necessary. Use controlled braking to

come to a complete stop.

Do not drive in extreme high winds. Driving in these types of wind conditions will make it

difficult to control the truck. Check the weather report for high wind conditions especially

when operating in Wyoming, Colorado, and western Kansas. Also check weather and wind

conditions whenever you empty out

Following By traveling at a safe distance, you give yourself time to notice and react when the driver ahead

is about to stop, turn, or slow down. Always maintain at least a seven second following distance

on the open road during normal highway conditions. In inclement weather conditions, you need

to increase your following distance.

Be aware that the posted speed limits are not always safe speed limits.

G.O.A.L.

Risk Management


Backing If possible, plan ahead to avoid the need for backing.

Before getting in your truck, G.O.A.L. Walk around the vehicle, checking for people or

obstacles to avoid.

Always set your flashers and roll down your window when backing. Use your horn if

necessary.

If you are unsure of your surroundings as you are backing, G.O.A.L. – more than once if

necessary.

Always G.O.A. L. before you back your equipment after your rest period. Someone may

have pulled in behind you while you were resting and cannot be seen in your mirrors.

Do not blind side back unless absolutely necessary. If possible, go to the end of the lot and

turn around so you will be able to site side back your equipment.

Never rely on a guide.

If you miss your turn, do not back into traffic. Go to the nearest safe place to turn around.

If there is no safe place to turn around call Risk Management.

Passing Two elements are necessary to pass safely: time and space. Before passing other vehicles, ask

yourself the following questions:

1. Is there a long-term advantage for me in passing?

2. Do I have enough time and space to pass and return to my own lane safely?

If you determine that it is safe to pass, follow these guidelines:

Make sure there is adequate, clear and visible space ahead of you.

Check to the rear for other vehicles.

Use your signal to alert other drivers that you intend to pass.

Pass only one vehicle at a time except on multi-lane divided highways.

Right Turn Hazards Prepare the turn by sizing up the whole scene in and around the intersection as you approach

from a distance.

Signal and move into the right-hand lane well in advance.

Check the traffic in the intersection, being alert for pedestrians and cyclists.

Check your mirrors frequently, both before and during the turn.

Do not leave your lane before you start turning right.

G.O.A.L.

Risk Management


Bridge Underpasses Our trailers are 13 feet, 4 inches high.

The posted bridge height must be at least 13 feet, 6 inches high to clear the underpass.

Prior to proceeding under a bridge, observe the bridge height posting and look at the bridge

to ensure there is enough clearance. If you are unsure, approach the bridge slowly while

putting on your hazard warning lights. Stop just prior to making contact with the bridge and

set the brakes. Make a visual inspection to ensure you have ample clearance. Proceed

slowing and cautiously. Look at the ground and keep an eye on the tractor/trailer near a

tight clearance. Proceed slowly if the pavement is wavy or has potholes. Bouncing of the

truck may cause contact with the overpass. If you need assistance, contact Risk

Management.

Bridge Weight Limits Observe the bridge weight posting prior to proceeding across the bridge. Your equipment

loaded to capacity can legally gross 80,000 pounds (40 tons). Do not attempt to cross any

structure including bridges that cannot accommodate this weight.

Lost If you are lost or have taken a wrong turn, do not leave paved roads. Call TransAm for

assistance. If you are lost and need to stop, always G.O.A.L., and walk around your vehicle

to look for hazards before resuming your trip.

Parking Equipment Be cautious if it is necessary to park on the shoulder of the road. In some cases, the ground

may be soft, which may result in the equipment becoming stuck or causing a rollover.

G.O.A.L.

Risk Management


Emergency Warning Triangle Follow the set up and placement directions on the inside of the lid of the triangle case.

Raise arms and snap pin into slot.

Turn base ¼ turn to stop position.

Place the flare facing traffic.

On a straight highway (2 lane)

Place the first triangle 100 feet or 40 paces from the front of the truck and face flare towards

oncoming traffic.

Place the second flare behind the trailer and face flare towards oncoming traffic.

Place the third flare 100 feet or 40 paces from the rear of the trailer and face flare towards

oncoming traffic.

On a divided highway

Place the first triangle behind the trailer and face flare towards oncoming traffic.

Place the second triangle 100 feet or 40 paces from the rear of the trailer and face flare

towards oncoming traffic.

Place the third triangle an additional 100 feet or 40 paces from the second triangle and face

flare towards oncoming traffic.

G.O.A.L.

Risk Management


Accident Reporting Procedures

Follow the procedures below when involved in an accident:

1. Ask if anyone is injured and needs assistance.

2. Be professional. Regardless of fault, remain courteous.

3. Never sign anything or give a written or oral accounting of the accident to anyone other than

the attending police officer.

4. Send form 011 to report the accident and contact Risk Management by phone immediately.

When reporting the accident to Risk Management, be as accurate as possible.

5. Take pictures.

Take close-up pictures to help identify pre-existing damage, such as metal where the

paint or chrome is chipped and rust is apparent.

Take medium-distance pictures (8 to 10 yards) from the accident. This helps identify

lane position.

Take medium to distant pictures (25 to 80 yards) to identify skid marks, lane position,

and intersections.

6. Obtain the names, addresses and phone number of all witnesses. If a witness will not

cooperate, write down their license plate number.

7. Obtain the names, addresses and telephone numbers of all occupants of the other vehicle(s)

involved in the accident. Ask for their insurance information regardless of fault. Get the

name of the their insurance company, policy number and claims telephone number(s).

8. Protect the scene. Do not move the vehicles until pictures are taken and the police have

reviewed and sketched the accident scene. Set your reflectors and, if necessary, ask another

motorist to direct traffic around the disabled vehicles.

G.O.A.L.

Risk Management


Scales

Operating the Olathe Scale

When at the Olathe terminal, you can scale your load at the onsite scale before leaving the

company’s premises.

1. Pull steer axle onto scale and stop. Write down the weight displayed.

2. Pull drive tires onto scale and stop. Write down the weight displayed.

3. Pull trailer tandems onto scale and stop. Do NOT slide tandems on scale.

4. Add the three weights to obtain your gross weight.

5. If you are over 34,000 lbs. on either your drive tires or trailer tandems or over 80,000 gross,

contact your Driver Manager.

G.O.A.L.

Risk Management


CSA Education

CSA (Compliance, Safety, Accountability) is a Federal Motor Carrier Safety Administration

initiative to improve safety and ultimately reduce crashes, injuries and fatalities related to

commercial motor vehicles. This initiative was created to promote safe on-road performance that

will ensure a safe successful driving career for you. TransAm is in full support of this initiative

because we care about the public’s safety as well as our driver’s safety.

CSA’s measurement system groups safety performance data into the following categories, called

BASIC s – Behavioral Analysis Safety Improvement Categories:

1. Unsafe Driving – Operation of a commercial motor vehicle by drivers in a dangerous or

careless manner. Examples include speeding, reckless driving, improper lane change,

improper turns, following too close, improper passing, and failure to use a seat belt.

2. Hours of Service – Operation of a commercial motor vehicle by drivers who are in non-

compliance with hours-of-service regulations. This includes the 11, 14, and 70-hour

rules. Drivers need to be on duty when performing work-related activities such as fueling,

loading and unloading.

3. Driver Fitness – Operation of a commercial motor vehicle by drivers who are unfit to

operate a CMV due to lack of training, experience or medical qualifications. Examples

include failure to have a valid CDL, expired drivers license, not having possession of a

medical card, or not wearing prescribed glasses, or hearing aids. Driver fitness does not

evaluate drivers based on weight, body mass index or any other physical measurement.

4. Controlled Substances/Alcohol – Operation of a commercial motor vehicle by drivers

who are impaired due to alcohol, illegal drugs and misuse of prescription or over-the-

counter medications. Drivers cannot carry alcoholic beverages on their truck.

5. Vehicle Maintenance – Failure to properly maintain a commercial motor vehicle.

Examples include brakes, lights and other mechanical defects, and failure to make

required repairs. Before driving on a calendar day, a pre-trip inspection must be

completed. At the end of the work day, a post trip inspection (DVIR) must be completed.

6. Crash Indicator The following constitutes a DOT reportable accident:

a. Tow from the scene

b. Transport from the scene (Ambulance)

c. Fatality

G.O.A.L.

Risk Management


How Can My CSA Score Affect My Driving Status with TransAm? TransAm takes CSA very seriously and has adopted a policy that promotes safe on-road performance

that will ensure a safe and successful driving career for you.

How Can My CSA Score Affect My Driving Career? CSA scores for individual drivers are compiled for a 3-year period and most trucking companies

request these scores prior to hiring drivers. This program is called the Pre-Employment Screening

Program (PSP).

In addition to 3 years of roadside inspection data, PSP also contains 5 years of crash data.

It is critical to your driving career that you make safe driving decisions!

Protect your score and reputation!

What Can Drivers Do to Help Themselves? 1. Become knowledgeable about the BASICs.

2. Know and follow all safety rules and regulations.

NOTE: Drivers can contact Training and Development to find out their CSA score.

G.O.A.L.

Risk Management


CSA Compliance Program

TransAm Trucking, Inc. has developed the following compliance program to ensure the safety of

the public and our driver’s safety.

Unsafe Driving Infractions are counted if they are written up on a Driver/Vehicle Examination Report (DOT

inspection). These behaviors create more accidents; therefore TransAm takes a serious stance

regarding these infractions to ensure the public and driver’s safety.

Speeding 6 or more miles over the speed limit – One on one consultation with Training

Department

Speeding in a construction zone – One on one consultation with Training Department

Following too close – One on one consultation with Training Department/ May result in

Termination of your Independent Contractor Agreement (ICA) on 1st Offense

Improper lane change – One on one consultation with Training Department/ May result in

Termination of your ICA on 1st Offense

Improper passing – Termination of your ICA 1st Offense

Reckless driving – Termination of your ICA 1st Offense

Improper turns – One on one consultation with Training Department

Failure to yield the right of way – Termination of your ICA 1st Offense

Unauthorized passenger – Termination of your ICA 1st Offense

Use of a radar detector – Termination of your ICA 1st Offense

Use of a hand-held mobile/cellular phone while driving – Termination of your ICA 1st

Offense

Failure to use a seat belt – Over the phone consultation with Training Department

Failure to use hazard warning flashers - Over the phone consultation with Training

Department

Failure to obey a traffic control device – One on one consultation with Training Department

Failure to dim headlights when required - Over the phone consultation with Training

Department

Lane restriction - Over the phone consultation with Training Department

Unlawful parking or leaving a vehicle in the roadway – One on one consultation with

Training Department

Other violations of state and local ordinances or regulations - Over the phone consultation

with Training Department

Two unsafe violations in a two - year period may result in a three day suspension up to

termination of your Independent Contractor Agreement. Three unsafe violations in a two - year

period may result in termination of your Independent Contractor Agreement.

NOTE: As stated in the Driver’s Information Handbook, more than three moving violation

convictions during a three-year period (not equipment related) may result in termination of your

Independent Contractor Agreement. This policy remains in effect.

Risk Management


Hours of Service

Fatigued driving is addressed in the Logs and Risk Management chapters of the Driver’s

Information Handbook and Owner Operator’s Information Handbook. The following violations

are specifically addressed in the noted chapter and section:

State/Local Hours of Service (HOS) – Logs chapter, Department of Transportation

Inspection Violations section, Inspection Violation Policy section, and TransAm Log

Violation Policy section.

Operating a CMV while ill/fatigued – Violations received for driving while ill or fatigued

will result in a five-day suspension, and a written warning for the first offense. The

second offense constitutes serious misconduct and may result in immediate termination

of your Independent Contractor Agreement. Infractions are counted if they are written up

on a Driver/Vehicle Examination Report (DOT inspection).

Requiring or permitting driver to drive more than 11 hours - Logs chapter, Department of

Transportation Inspection Violations section, Inspection Violation Policy section, and

TransAm Log Violation Policy section.

Requiring or permitting driver to drive after 14 hours on duty - Logs chapter, Department

of Transportation Inspection Violations section, Inspection Violation Policy section, and

TransAm Log Violation Policy section.

70-hour violation - Logs chapter, Department of Transportation Inspection Violations

section, Inspection Violation Policy section, and TransAm Log Violation Policy section.

Driver Fitness

If a driver is aware that they are in jeopardy of suspension or loss of his/her CDL, he/she must

immediately notify TransAm. Failure to do so is considered serious misconduct and may result in

termination of employment. Drivers must also report all tickets (written to the driver) to TransAm

and pay the ticket before its due date or the date of conviction. Failure to do so is considered serious

misconduct and may result in termination of your Independent Contractor Agreement.

The following violations will result in a written warning for the first offense. The second offense is

considered serious misconduct and may result in the termination of your Independent Contractor

Agreement.

No medical certificate in driver’s possession

Expired medical examiner’s certificate

No doctor’s certificate in possession

G.O.A.L.

Risk Management


Controlled Substances/Alcohol

Possession and use of controlled substances and alcohol are addressed in the Substance Abuse

chapter of the Driver’s Information Handbook and Owner Operator’s Information Handbook.

Possession and use of drugs or alcohol are also addressed in the Introduction chapter, Reasons for

Termination section of the Driver’s Information Handbook. Drivers cannot carry alcohol on their

truck or have open containers of alcohol on their truck pursuant to state and/or local laws.

Vehicle Maintenance

Prior to any driving on a calendar day, the driver must be satisfied that the motor vehicle is in safe

operating condition, review the last Daily Vehicle Inspection Report and certify that the vehicle is

satisfactory and safe to drive. At the completion of each day’s work on each vehicle operated, the

driver must prepare a Daily Vehicle Inspection Report (DVIR). See the FMCSA Regulations, Part

396.11 and 396.13

Vehicle Maintenance also includes load securement. Within a two - year period, a ticket or

warning for load securement for the 1st Offense will result in a verbal consultation with Training

Department. The 2nd Offense will result in a one on one consultation with the Training

Department. A 3rd Offense will result in a three day suspension. A 4th Offense may result in

termination of your Independent Contractor Agreement.

Crash Indicator

As stated in the Driver’s Information Handbook, Introduction chapter, a driver’s Independent

Contractor Agreement may be terminated if he/she has more than two preventable accidents in a

three-year period or a single major accident involving driver negligence.

G.O.A.L.

The Load Process and GPS


Chapter 4 - The Load Process and GPS

Load Process ..................................................................................1

Bill of Lading .....................................................................2

GPS - Garmin .................................................................................3

GPS Navigation Provided Automatically - Garmin...........4

GPS Navigation Provided for Manually Entered Addresses

-Garmin ..............................................................................6



The Load Process

1. Via your mobile communications system, you will receive your load information. Your

load information includes the following data:

Trip number

Trailer number

Miles loaded

Miles empty

Shipper information including name, address, phone number, pick up number, PO

number(s), drop trailer (Yes or No), overnight parking (Yes or No), pick up date and

time, and comments

Stop off information including the name, address, phone number, PO number,

appointment number, overnight parking (Yes or No), and delivery date and time

Final information including the name, address, phone number PO number, drop trailer

(Yes or No), overnight parking (Yes or No) and delivery date and time.

If the trip is a t-called order, the load information will display PREPLANNED TCALL

ORDER with the name, address and phone number of where to bring the load, along

with the drop date and time. The final information will be included for reference only.

If t-called, you will also receive form 173 – PRE PLANNED T-CALL INFORMATION

2. If you subscribe to the fuel solution, you will also receive the fuel solutions for the trip.

However, you are not required to follow the fuel solution.

3. To certify that you understand the requirements of the load assignment, send in form 001. If

you do not understand the requirements of the load assignment or there are circumstances

that would prevent you from legally delivering the load on time, send a freeform message

using form 099 describing the situation. If 30 minutes pass from the time the load

information was sent and you do not respond with form 001, you will receive the following

message: “We have not received your load commitments. Please review your load

information and submit form 001. Thanks and be safe.”

4. When you arrive at the shipper, send in form 002. Before getting out of your truck and

checking in with the shipper, make sure you are On Duty.

5. When you are loaded and leaving the shipper, make sure you are On Duty, take care of the

necessary work (paperwork, checking the lock and seal on the trailer, etc), and then send in

form 003.

6. If you have pickups after the shipper, send in form 004 when you arrive at a pickup that is

between the shipper and consignee. Before getting out of your truck and checking in with

the shipper, make sure you are On Duty.



7. When you are loaded and leaving a pickup that is between the shipper and consignee, make

sure you are On Duty, take care of the necessary work (paperwork, checking the lock and

seal on the trailer, etc.), and then send in form 005.

8. When you arrive at an additional stop between the shipper and consignee, send in form 006.

Before getting out of the truck and checking in with the receiver, make sure you are On

Duty.

9. When you depart from a stop between the shipper and consignee, make sure you are On

Duty, take care of the necessary work (paperwork, checking the lock and seal on the trailer,

etc.) and then send in form 007.

10. When you arrive at the final stop, send in form 008. Before getting out of your truck and

checking in with the receiver, make sure you are On Duty.

11. When you are empty and available for another dispatch, make sure you are On Duty, take

care of the necessary work (paperwork, etc.) and then send it form 009.

Bill Of Lading

A Bill of Lading (BOL) is a piece of paper that accompanies every load (or if there are multiple

stops, there will be a separate bill for each stop). It identifies the type of product, pieces, weight,

temperature required, and any other important information about the load.

After obtaining the Bill of Lading (BOL) for a load, verify the information against the load

information received via the mobile communication system. If there is a discrepancy in the

information, resolve the discrepancy with TransAm personnel prior to leaving the shipper.

The driver is required to sign the BOL to verify that what is typed on the BOL is exactly what

was loaded on the truck. A seal is attached to the trailer and must not be broken by anyone other

the receiver of the product at the time the product is to be off loaded either at a stop or the final

destination. The driver is responsible for the accuracy of the BOL at all points.

Upon delivery, you must write your trip number on the BOL and scan it along with your other

trip paperwork.



GPS - GARMIN

TransAm’s trucks are equipped with a Blue Tree mobile communications system. This unit

provides turn-by-turn directions to each stop. Or, the driver can manually enter an address. As

an independent contractor, you can choose to not follow the route provided by the GPS.

The routing software is configured to route trucks on designated truck routes. However, no GPS

is accurate 100% of the time. You are responsible for your driving actions and must be aware of

and obey all traffic signs, signals and directions especially in regards to truck routes, low bridge

clearances and weight restrictions. Inaccuracies must be reported to your Driver Manager.

GPS directions are based on the current version of Garmin maps and/or PC Miler and will not

match your paid miles. They work off of different software systems.



GPS Navigation Provided Automatically - Garmin

Once you are dispatched on a load, the system will send turn-by-turn directions to each stop.

Upon receipt of the stops, your unit will display the number of stops available and completed in

the Stops widget.

1. Tap the Stops widget.

2. Each stop will be listed on the left-hand side of the screen.

3. Tap the first stop and then and tap START.



4. When you are ready to drive, tap NAVIGATE.

5. When you have arrived at your stop, tap ARRIVE.

6. Tap FINISH.



7. The previous stop will now have a line through it indicting that it is complete. Repeat the

above steps each stop.

GPS Navigation Provided for Manually Entered Addresses - Garmin

1. Tap on the widget with the Where To? icon.

2. Tap on Address.

3. Enter the house or business address number. Then tap Done.

4. Enter the name of the street. Then tap Done.

5. The unit will display the possible locations. Click on the correct location and tap Go!

Substance Abuse


Chapter 5 - Substance Abuse

Alcohol and Drug Testing ..............................................................1

TransAm's Substance Abuse Policy ..................................1

Substance Abuse Inquiries .................................................2

Drug Testing Procedures....................................................3

TransAm's Policy on Drugs and Alcohol Abuse ...........................4

Drug and Alcohol Procedures ............................................4

Alcohol Prohibitions ..........................................................10

Drug Prohibitions ...............................................................10

Condition for Employment - Refusal .................................11

Refusal to Submit ...............................................................13

Alcohol Testing Procedures ...............................................13

Drug Testing Procedures....................................................15

Confidentiality/Record Keeping ........................................17

Clearinghouse ....................................................................18

Driver Assistance ...............................................................19

Effects of Alcohol and Drugs on Health, Work & Personal Life ..19

Signs and Symptoms of an Alcohol or Drug Problem .......19

Methods of Intervention for Suspected Alcohol or Drug

Problems ............................................................................20

Where Can I Go For Help? ............................................................21

Substance Abuse


Alcohol and Drug Testing

TransAm has an obligation and commitment to provide a drug and alcohol-free work

environment to protect the interests of our employees and customers. The goal of the company

is to provide a safe workplace by eliminating the hazards to health and job safety created by

alcohol and other drug abuse.

TransAm’s Substance Abuse Policy TransAm will not tolerate or condone alcohol misuse or substance abuse. It is the policy of

TransAm Trucking, Inc. to maintain a workplace that is free from alcohol and other drug abuses

and their effects.

If a driver commits or receives an alcohol or drug-related violation or citation while operating a

commercial motor vehicle, the Independent Contractor Agreement pursuant to which the driver

hauls loads for TransAm Trucking, Inc. will be terminated, and the driver will not be eligible to

haul loads for TransAm Trucking, Inc. in the future, either as an employee or an independent

contractor.

TransAm prohibits the use of alcohol or prohibited drugs a minimum of eight hours before going

on duty. If a driver is found in violation of this policy, the Independent Contractor Agreement

pursuant to which the driver hauls loads for TransAm Trucking, Inc. in the future, either as an

employee or an independent contractor may be terminated.

It is the policy of TransAm Trucking, Inc. that the use, sale, purchase, transfer, possession, or

presence in one’s system of alcohol or any controlled substance (except approved, medically

prescribed drugs) by a driver while on the company premises, engaged in company business, or

while under the authority of TransAm Trucking, Inc. is strictly prohibited and may result in the

termination of the Independent Contractor Agreement pursuant to which the driver hauls loads

for TransAm Trucking, Inc. (in accordance with and subject to the requirements of the Federal

Motor Carrier Safety Administration regulations). Further, the driver will not be eligible to haul

loads for TransAm Trucking, Inc. in the future, either as an employee or an independent

contractor. Drivers cannot carry alcohol on their truck or have open containers of alcohol on

their truck pursuant to state and/or local laws.

Independent contractor drivers under contract with TransAm Trucking, Inc. are not subject to

forced dispatch. They have the right to accept or reject any load offered to them and, subject to

customer, operational and FMCSA requirements, they determine their own schedule. All

independent contractor drivers who are out on the road (i.e., not on home time) are considered to

be under the authority of TransAm Trucking Inc. for purposes of these policies unless they: (1)

notify TransAm Trucking, Inc. in writing that they are off duty and are not available for dispatch;

and (2) are not in the sleeper berth or anywhere else in their truck.

Substance Abuse


Substance Abuse Inquiries

Inquiries for alcohol and controlled substances information from previous employers and

driving schools: All new hires are required to sign a written authorization for:

1. inquiry about alcohol and controlled substance information from all previous DOT-regulated

employers within the previous three years.

2. requests for information about any alcohol tests with a result of 0.04 alcohol concentration or

greater.

3. requests for verified positive controlled substances test results.

4. requests for refusals to be tested.

Employee alcohol and controlled substance inquiry: All new hires are required to answer whether they have tested positive or refused to test on:

1. any DOT-regulated alcohol and controlled substance test or

2. any pre-employment drug or alcohol test administered by an employer to which the

employee applied for, but did not obtain, safety-sensitive transportation work during the past

three years.

It is the policy of TransAm Trucking that if you are admitted to any medical facility (clinic,

hospital, ER, etc.) or are under a physician’s care, you must have a release from the facility or a

physician to return to work. Any and all medications that are prescribed must be brought to the

attention of the Director of Safety & Compliance (in accordance with and subject to the

requirements of the Federal Motor Carrier Safety Administration regulations).

It is the policy of TransAm Trucking to commit the resources necessary to achieve and maintain

a drug and alcohol-free environment. TransAm Trucking expects the full support of this policy

by all drivers and all persons doing business with the company.

Substance Abuse


Drug Testing Procedures

The Federal Motor Carrier Safety Regulations are very specific as to when a driver must submit

to a drug or alcohol test. Testing for drugs and alcohol may occur under the following

circumstances:

Type of Test Description of Circumstances

Pre-employment Drivers must be tested for drug and alcohol use prior to

employment.

Random Random tests are unannounced.

For drug testing, regulations require a minimum testing rate

of 50% per year.

For alcohol testing, regulations require a minimum testing

rate of 10% per year.

Reasonable

Suspicion

Reasonable suspicion occurs when the motor carrier believes that

the driver’s appearance, behavior, speech, or odor indicates the

use of alcohol and/or drugs.

Post-Accident Under the following circumstances, drivers must supply an

adequate urine specimen for drug testing or undergo a breath test

for alcohol following an accident.

If the accident results in a death.

OR

If the accident results in a bodily injury to a person who

immediately receives medical treatment away from the

accident site.

AND

If one of the vehicles is towed from the scene and the driver

receives a citation for a moving traffic violation.

Return to Duty Before performing safety-sensitive duties, drivers must be tested

prior to returning to duty after:

A positive drug test.

A positive alcohol test of 0.04 BAC or greater.

Follow-Up Follow-up testing is required when drivers return to duty after:

A positive drug test.

A positive alcohol test of 0.04 BAC or greater.

Follow-up tests are unannounced. At least six tests must be

conducted in the first 12 months after the driver returns to duty.

Substance Abuse


TransAm’s Policy on Drugs and Alcohol Abuse

TransAm Trucking Inc. is dedicated to the health and safety of our drivers. Drug and/or alcohol

use may pose a serious threat to driver health and safety. Therefore, it is the policy of TransAm

Trucking Inc. to prevent the use of drugs and abuse of alcohol from having an adverse effect on

our drivers.

The federal government has recognized the serious impact of drug use and alcohol abuse. The

Federal Motor Carrier Safety Administration (FMCSA) has issued regulations, which require

the company to implement an alcohol and controlled substances testing program.

The purpose of the FMCSA issued regulations is to establish programs designed to help prevent

accidents and injuries resulting from the misuse of alcohol or use of controlled substances by

drivers of commercial motor vehicles.

The company will comply with these regulations and is committed to maintaining a drug and

alcohol-free workplace.

It is the policy of TransAm Trucking, Inc. that the use, sale, purchase, transfer, possession, or

presence in one’s system of alcohol or any controlled substance (except approved, medically

prescribed drugs) by a driver while on the company premises, engaged in company business, or

while under the authority of TransAm Trucking, Inc. is strictly prohibited and may result in the

termination of the Independent Contractor Agreement pursuant to which the driver hauls loads

for TransAm Trucking, Inc. (in accordance with and subject to the requirements of the Federal

Motor Carrier Safety Administration regulations). Further, the driver will not be eligible to haul

loads for TransAm Trucking, Inc. in the future, either as an employee or an independent

contractor.

Neither this policy nor any of its terms are intended to create a contract of employment or

contain the terms of any contract of employment. The company retains the sole right to change,

amend, or modify any term or provision of this policy without notice. This policy is effective

August 1, 2012, and will supersede all prior policies and statements relating to alcohol or drugs.

Drugs and Alcohol Procedures

Regulatory Requirements

All drivers who operate commercial motor vehicles that require a commercial driver's license

under 49 CFR Part 383 are subject to the FMCSA’s drug and alcohol regulations, 49 CFR Part

382.

Non-Regulatory Requirements

The Federal Motor Carrier Safety Regulations (FMCSR) set the minimum requirements for

testing. The company’s policy in certain instances may be more stringent. This policy will

clearly define what is mandated by the FMCSR and what is company procedure.

Substance Abuse


Who is Responsible?

It is the company's responsibility to provide testing for the driver that is in compliance with all

federal and state laws and regulations, and within the provisions of this policy. The company

will retain all records related to testing and the testing process in a secure and confidential

matter.

TransAm Trucking Inc.’s alcohol and drug program administrator who is designated to

monitor, facilitate, and answer questions pertaining to these procedures is:

Safety (Compliance) Department

15910 S Highway 169

Olathe, KS 66062

913-782-5300

The driver is responsible for complying with the requirements set forth in this policy. The

driver will not use, have possession of, abuse, or have the presence of alcohol or any controlled

substance in excess of regulation established threshold levels while on duty. The driver will not

use alcohol within 4 hours of performing a “safety-sensitive” function, while performing a

“safety-sensitive” function, or immediately after performing a “safety-sensitive” function.

All supervisors must make every effort to be aware of a driver’s condition at all times the driver

is in service of the company. The supervisor must be able to make reasonable suspicion

observations to determine if the driver is impaired in some way, and be prepared to implement

the requirements of this policy if necessary.

Definitions

When implementing and interpreting the drug and alcohol policies and procedures required by

the FMCSA as well as the policies and procedures required by the company, the following

definitions apply:

Actual Knowledge. The actual knowledge by an employer that a driver has used alcohol or

controlled substances based on the employer’s direct observation of the driver, information

provided by the driver’s previous employer(s), a traffic citation for driving a CMV while

under the influence of alcohol or a controlled substance, or a driver’s admission of alcohol

or controlled substance use under the provisions of Sec. 382.121. Direct observation as used

in this definition means observation of alcohol or controlled substance use and does not

include observation of driver behavior or physical characteristics sufficient to warrant

reasonable suspicion testing under Sec. 382.307.

Alcohol. The intoxicating agent in beverage alcohol, ethyl alcohol, or other low molecular

weight alcohols including methyl and isopropyl alcohol.

Alcohol Concentration (or Content). The alcohol in a volume of breath extaped in terms

of grams of alcohol per 210 liters of breath as indicated by an evidential breath test.

Substance Abuse


Alcohol Screening Device (ASD). A breath or saliva device, other than an evidential breath

testing device (EBT), that is approved by the National Highway Traffic Safety

Administration (NHTSA) and placed on a conforming products list (CPL) for such devices.

Alcohol Use. The consumption of any beverage, liquid mixture, or preparation, including

any medication, containing alcohol.

Breath Alcohol Technician (or BAT). An individual who instructs and assists individuals

in the alcohol testing process, and operates an evidential breath-testing device (EBT).

CFR. Code of Federal Regulations.

Collection Site. A place designated by the company, where individuals present themselves

for the purpose of providing a urine specimen for a drug test.

Commercial Motor Vehicle. A motor vehicle or combination of motor vehicles used in

commerce to transport passengers or property if the motor vehicle:

- Has a gross combination weight rating of 26,001 or more pounds (11,794 or more

kilograms) inclusive of a towed unit with a gross vehicle weight rating of more than

10,000 pounds (4,536 kilograms);

- Has a gross vehicle weight rating of 11,794 or more kilograms (26,001 or more pounds);

- Is designed to transport 16 or more passengers, including the driver; or

- Is of any size and is used in the transportation of materials found to be hazardous for the

purposes of the Hazardous Materials Transportation Act and which require the motor

vehicle to be placarded under the Hazardous Materials Regulations (49 CFR Part 172,

subpart F).

Confirmation (or Confirmatory) Drug Test. A second analytical procedure performed on

a urine specimen to identify and quantify the presence of a specific drug or drug metabolite.

Confirmation (or Confirmatory) Validity Test. A second test performed on a urine

specimen to further support a validity test result.

Confirmed Drug Test. A confirmation test result received by an MRO from a laboratory.

Controlled Substances. Those substances identified in 49 CFR, Section 40.85.

Substance Abuse


In accordance with FMCSA rules, urinalysis will be conducted to detect the presence of the

following substances:

Controlled Substance Initial Test Level (ng/ml) Confirmation Test Level (ng/ml)*

Marijuana 50 15

Cocaine 150 100

Opiates 2000 2000

6-Acetylmorphine 10 10

Amphetamines 500 250

MDMA 500 250

Phencyclidine (PCP) 25 25

*ng/ml is nanograms per milliliter. A nanogram is one billionth of a gram. A milliliter is one

thousandths of a liter.

Detection levels requiring a determination of a positive result shall be in accordance with the

guidelines adopted by the FMCSA in accordance with the requirements established in 49 CFR,

Section 40.87.

Designated Employer Representative (DER). An individual identified by the employer as

able to receive communications and test results from service agents and who is authorized to

take immediate actions to remove drivers from safety-sensitive duties and to make required

decisions in the testing and evaluation processes. The individual must be an employee of

the company. Service agents cannot serve as DERs.

Disabling Damage. Damage that precludes departure of a motor vehicle from the scene of

the accident in its usual manner in daylight after simple repairs.

- Inclusions. Damage to motor vehicles that could have been driven, but would have

been further damaged if so driven.

- Exclusions. Damage, which can be remedied temporarily at the scene of the accident

without special tools or parts.

- Tire disablement without other damage even if no spare tire is available.

- Headlight or taillight damage.

- Damage to turn signals, horn, or windshield wipers, which make them inoperative.

Driver. Any person who operates a commercial motor vehicle. This includes, but is not

limited to: full time, regularly employed drivers; casual, intermittent or occasional drivers;

leased drivers and independent, owner-operator contractors who are either directly

employed by or under lease to an employer or who operates a commercial motor vehicle at

the direction of or with the consent of an employer.

Drug. Any substance (other than alcohol) that is a controlled substance as defined in this

policy and 49 CFR Part 40.

Substance Abuse


Evidential Breath-Testing Device (EBT). A device approved by the National Highway

Traffic Safety Administration (NHTSA) for the evidential testing of breath at the 0.02 and

0.04 alcohol concentrations, placed on NHTSA’s Conforming Products List (CPL) for

“Evidential Breath Measurement Devices” and identified on the CPL as conforming with the

model specifications available from NHTSA’s Traffic Safety Program.

FMCSA. Federal Motor Carrier Safety Administration, U.S. Department of Transportation.

Licensed Medical Practitioner. A person who is licensed, certified, and/or registered, in

accordance with applicable federal, state, local, or foreign laws and regulations, to prescribe

controlled substances and other drugs.

Medical Review Officer (MRO). A person who is a licensed physician (Doctor of

Medicine or Osteopathy) and who is responsible for receiving and reviewing laboratory

results generated by the company's drug testing program and evaluating medical

explanations for certain drug test results.

Performing (a Safety-Sensitive Function). A driver is considered to be performing a

safety-sensitive function during any period in which he or she is actually performing, ready

to perform, or immediately available to perform any safety-sensitive functions.

Prescription Medications. The use (by a driver) of legally prescribed medications issued

by a licensed health care professional familiar with the driver’s work related responsibilities.

Refuse to Submit (to an Alcohol or Controlled Substances Test). A driver:

- Fails to appear for any test (except pre-employment) within a reasonable time, as

determined by the company, consistent with applicable DOT regulations, after being

directed to do so by the company. This includes the failure of a driver (including an

owner-operator) to appear for a test when called by a C/TPA;

- Fails to remain at the testing site until the testing is complete (except pre-employment if

the driver leaves before the testing process begins);

- Fails to provide a urine specimen for any DOT required drug test (except pre-

employment if the driver leaves before the testing process begins);

- In the case of a directly observed or monitored collection in a drug test, fails to permit

the observation or monitoring of the driver’s provision of the specimen;

- Fails to provide a sufficient amount of urine when directed, and it has been determined,

through a required medical evaluation, that there was no adequate medical explanation

for the failure;

- Fails or declines to take a second test the employer or collector has directed the driver to

take;

- Fails to undergo a medical examination or evaluation, as directed by the MRO as part of

the verification process, or as directed by the DER (In the case of a pre-employment

drug test, the employee is deemed to have refused to test on this basis only if the pre-

employment test is conducted following a contingent offer of employment);

- Fails to cooperate with any part of the testing process; or

- Is reported by the MRO as having a verified adulterated or substituted test result.

Substance Abuse


Safety-Sensitive Function. All time from the time a driver begins to work or is required to

be in readiness to work until the time he/she is relieved from work and all responsibility for

performing work.

Safety-sensitive functions include:

- All time at an employer or shipper plant, terminal, facility, or other property, or on any

public property, waiting to be dispatched, unless the driver has been relieved from duty

by the company;

- All time inspecting equipment as required by Secs. 392.7 and 392.8 or otherwise

inspecting, servicing, or conditioning any commercial motor vehicle at any time;

- All time spent at the driving controls of a commercial motor vehicle in operation;

- All time, other than driving time, in or upon any commercial motor vehicle, except time

spent resting in a sleeper berth (a berth conforming to the requirements of Sec.

393.76);

- All time loading or unloading a vehicle, supervising, or assisting in the loading or

unloading, attending a vehicle being loaded or unloaded, remaining in readiness to

operate the vehicle, or in giving or receiving receipts for shipments loaded or

unloaded; and

- All time repairing, obtaining assistance, or remaining in attendance upon a disabled

vehicle.

Screening Test (or Initial Test). - In drug testing, a test to eliminate “negative” urine specimens from further analysis or to

identify a specimen that requires additional testing for the presence of drugs.

- In alcohol testing, an analytical procedure to determine whether a driver may have a

prohibited concentration of alcohol in a breath or saliva specimen.

Screening Test Technician (STT). A person who instructs and assists employees in the

alcohol testing process and operates an Alcohol Screening Device (ASD).

Stand-Down. The practice of temporarily removing a driver from the performance of

safety-sensitive functions based only on a report from a laboratory to the MRO of a

confirmed positive drug test for a drug or drug metabolite, an adulterated test, or a

substituted test, before the MRO has completed verification of the test results.

................................................................................................................................... Substance Abuse Professional (SAP). A person who evaluates employees who have

violated a DOT drug and alcohol regulation and makes recommendations concerning

education, treatment, follow-up testing, and aftercare. A SAP must be:

- A licensed physician (Doctor of Medicine or Osteopathy);

- A licensed or certified social worker;

- A licensed or certified psychologist;

- A licensed or certified employee assistance professional; or

- A drug and alcohol counselor certified by the National Association of Alcoholism and

Drug Abuse Counselors Certification Commission (NAADAC) or by the International

Certification Reciprocity Consortium/Alcohol and Other Drug Abuse (ICRC).

Substance Abuse


Alcohol Prohibitions

Part 382, Subpart B, prohibits any alcohol misuse that could affect performance of safety-

sensitive functions.

This alcohol prohibition includes:

- Use while performing safety-sensitive functions;

- Use during the 4 hours before performing safety-sensitive functions;

- Reporting for duty or remaining on duty to perform safety-sensitive functions with an

alcohol concentration of 0.04 or greater;

- Use of alcohol for up to 8 hours following an accident or until the driver undergoes a

post-accident test; or

- Refusal to take a required test.

NOTE: Per FMCSA regulation (Sec. 382.505), a driver found to have an alcohol concentration

of 0.02 or greater but less than 0.04 shall not perform, nor be permitted to perform, safety-

sensitive functions for at least 24 hours.

Drug Prohibitions

Part 382, Subpart B, prohibits any drug use that could affect the performance of safety-sensitive

functions. This drug prohibition includes:

- Use of any drug, except when administered to a driver by, or under the instructions of, a

licensed medical practitioner, who has advised the driver that the substance will not

affect the driver's ability to safely operate a commercial motor vehicle. (The use of

marijuana under California Proposition 215 or the use of any Schedule I drug under

Arizona Proposition 200 is not a legitimate medical explanation. Under federal law, the

use of marijuana or any Schedule I drug does not have a legitimate medical use in the

United States.);

- Testing positive for drugs; or

- Refusing to take a required test.

All drivers will inform the Safety Department of any therapeutic drug use prior to performing a

safety-sensitive function. He/she may be required to present written evidence from a health care

professional which describes the effects such medications may have on the driver's ability to

perform his/her tasks.

Substance Abuse


Condition for Employment — Refusal

A driver applicant who has refused a drug or alcohol test, failed a random, reasonable suspicion,

post accident, return to duty, follow up alcohol test, or tested positive for controlled substances

will be considered for employment with TransAm Trucking Inc. if the following conditions are

met: Completion of a SAP evaluation and recommendation, negative return to duty test and all

required follow up test.

Reasonable Suspicion Testing (Sec. 382.307): If the driver’s supervisor or another company

official designated to supervise drivers believes a driver is under the influence of alcohol or

drugs, the driver will be required to undergo a drug and/or alcohol test.

The basis for this decision will be specific, contemporaneous, articulable observations

concerning the appearance, behavior, speech, or body odors of the driver.

The driver’s supervisor or another company official will immediately remove the driver from

any and all safety-sensitive functions and take the driver or make arrangements for the driver to

be taken to a testing facility.

The person who makes the determination that reasonable suspicion exists to conduct an alcohol

test may not administer the alcohol test.

Per FMCSA regulation, reasonable suspicion alcohol testing is only authorized if the

observations are made during, just proceeding, or after the driver is performing a safety

sensitive function.

Per FMCSA regulation, if the driver tests 0.02 or greater, but less than 0.04, for alcohol the

driver will be removed from all safety-sensitive functions, including driving a commercial

motor vehicle for at least 24 hours.

If an alcohol test is not administered within two hours following a reasonable suspicion

determination, the program administrator will prepare and maintain a record stating the reasons

why the test was not administered within 2 hours.

If the test was not administered within 8 hours after a reasonable suspicion determination, all

attempts to administer the test shall cease. A record of why the test was not administered must

be prepared and maintained.

A written record of the observations leading to an alcohol or controlled substance reasonable

suspicion test, signed by the supervisor or company official who made the observation, will be

completed within 24 hours of the observed behavior or before the results of the alcohol or

controlled substances test are released, whichever is first.

A driver awaiting the results of a reasonable suspicion drug test will be suspended without pay.

Post-Accident Testing (Sec. 382.303): Drivers are to notify Risk Management as soon as

possible if they are involved in an accident.

Substance Abuse


According to FMCSA regulations (Sec. 382.303), if the accident involved:

- A fatality,

- Bodily injury with immediate medical treatment away from the scene and the driver

received a citation, or

- Disabling damage to any motor vehicle requiring tow away and the driver received a

citation

The driver will be tested for drugs and alcohol as soon as possible following the accident. The

driver must remain readily available for testing. If the driver isn’t readily available for alcohol

and drug testing, he/she may be deemed as refusing to submit to testing. A driver involved in an

accident may not consume alcohol for 8 hours or until testing is completed.

If the alcohol test is not administered within 2 hours following the accident, Risk Management

will prepare a report and maintain a record stating why the test was not administered within two

hours.

If the alcohol test is not administered within 8 hours following the accident, all attempts to

administer the test will cease. A report and record of why the test was not administered will be

prepared and maintained.

The drug test must be administered within 32 hours of the accident. If the test could not be

administered within 32 hours, all attempts to test the driver will cease.

Risk Management will prepare and maintain a record stating the reasons why the test was not

administered within the allotted time frame.

Random Testing (Sec. 382.305): TransAm Trucking Inc. will conduct random testing for all

drivers as follows:

- TransAm Trucking Inc. will use a company wide selection process based on a

scientifically valid method, prescribed by FMCSA regulations.

The random testing will be spread reasonably throughout the calendar year. All random alcohol

and drug tests will be unannounced, with each driver having an equal chance of being tested

each time selections are made.

A driver may only be tested for alcohol while he/she is performing a safety-sensitive function,

just before performing a safety-sensitive function, or just after completing a safety-sensitive

function.

Once notified that he/she has been randomly selected for testing, the driver must proceed

immediately to the assigned collection site.

Substance Abuse


Refusal to Submit

According to Sec. 382.211, a driver may not refuse to submit to a post-accident, random,

reasonable suspicion, or follow-up alcohol or controlled substances test required by the

regulations. A driver who refuses to submit to such tests may not perform or continue to

perform safety-sensitive functions and must be evaluated by a substance abuse professional as if

the driver tested positive for drugs or failed an alcohol test.

Refusal to submit includes failing to provide adequate breath or urine sample for alcohol or drug

testing and any conduct that obstructs the testing process. This includes adulteration or

substitution of a urine sample.

Alcohol Testing Procedures

Alcohol testing will be conducted at On-site or medical facilities on the road by a qualified

breath alcohol technician (BAT) or screening test technician (STT), according to 49 CFR Part

40 procedures. Only products on the conforming products list (approved by the National

Highway Traffic Safety Administration (NHTSA)) and Part 40 requirements will be utilized for

testing under this policy.

The testing will be performed in a private setting. Only authorized personnel will have access,

and are the only individuals who can see or hear the test results.

When the driver arrives at the testing site, the BAT or STT will ask for identification.

The driver may ask the BAT or STT for identification.

The BAT or STT will then explain the testing procedure to the driver. The BAT or STT may

only supervise one test at a time, and may not leave the testing site while the test is in progress.

A screening test is performed first. When a breath-testing device is used, the mouthpiece of the

breath-testing device must be sealed before use, and opened in the driver’s presence. Then the

mouthpiece is inserted into the breath-testing device.

The driver must blow forcefully into the mouthpiece of the testing device for at least 6 seconds

or until adequate amounts of breath has been obtained.

Once the test is completed, the BAT must show the driver the results. The results may be

printed on a form generated by the breath-testing device or may be displayed on the breath-

testing device. If the breath-testing device does not print results and test information, the BAT

is to record the displayed result, test number, testing device, serial number of the testing device,

and time on the alcohol testing form. If the breath-testing device prints results, but not directly

onto the form, the BAT must affix the printout to the alcohol testing form in the designated

space.

Substance Abuse


When an alcohol-screening device (ASD) is used, the screening test technician (STT) must

check the device’s expiration date and show it to the driver. A device may not be used after its

expiration date.

The STT will open an individually wrapped or sealed package containing the device in front of

the driver and he/she will be asked to place the device in his/her mouth and use it in the manner

described by the device’s manufacturer.

If the driver declines to use the device, or in a case where the device doesn’t activate, the STT

must insert the device in the driver’s mouth and use it in the manner described by the device’s

manufacturer. The STT must wear single-use examination gloves and must change the gloves

following each test.

When the device is removed from the driver's mouth, the STT must follow the manufacturer’s

instructions to ensure the device is activated.

If the procedures listed above can’t be successfully completed, the device must be discarded and

new test must be conducted using a new device. Again, the driver will be offered the choice of

using the new device or having the STT use the device for the test.

If the new test can’t be successfully completed, the driver will be directed to immediately take a

screening test using an evidential breath-testing device (EBT).

The result displayed on the device must be read within 15 minutes of the test. The STT must

show the driver the device and its reading and enter the result on the ATF.

If the reading on the EBT or ASD is less than 0.02, both the driver and the BAT or STT must

sign and date the result form. The form will then be confidentially forwarded to the company’s

designated employer representative (DER).

If the reading on the EBT or ASD is 0.02 or more, a confirmation test must be performed. An

EBT must be used for all confirmation tests.

The test must be performed after 15 minutes have elapsed, but within 30 minutes of the first

test. The BAT will ask the driver not to eat, drink, belch, or put anything into his/her mouth.

These steps are intended to prevent the buildup of mouth alcohol, which could lead to an

artificially high result.

A new, sealed mouthpiece must be used for the new test. The calibration of the EBT must be

checked. All of this must be done in the driver’s presence.

If the results of the confirmation test and screening test are not the same the confirmation test

will be used.

Refusal to complete and sign the alcohol testing form or refusal to provide breath or saliva will

be considered a failed test, and the driver will be removed from all safety-sensitive functions

until the matter is resolved.

Substance Abuse


Drug Testing Procedures

Drug testing will be conducted at On-site or medical facilities on the road. Specimen collection

will be conducted in accordance with 49 CFR Part 40 and any applicable state law. The

collection procedures have been designed to ensure the security and integrity of the specimen

provided by each driver. The procedures will strictly follow federal chain of custody guidelines.

A drug testing custody and control form (CCF) will be used to document the chain of custody

from the time the specimen is collected at the testing facility until it is tested at the laboratory.

A collection kit meeting the requirements of Part 40, Appendix A must be used for the drug test.

The collection of specimen must be conducted in a suitable location and must contain all

necessary personnel, materials, equipment, facilities, and supervision to provide for collection,

security, and temporary storage and transportation of the specimen to a certified laboratory.

When the driver arrives at the collection site, the collection site employee will ask for

identification. The driver may ask the collection site person for identification.

The driver will be asked to remove all unnecessary outer garments (coat, jacket) and secure all

personal belongings. The driver may keep his/her wallet.

The driver will then wash and dry his/her hands. After washing hands, the driver must remain

in the presence of the collection site person and may not have access to fountains, faucets, soap

dispensers, or other materials that could adulterate the specimen.

The collection site person will select, or allow the driver to select, an individually wrapped or

sealed container from the collection kit materials. Either the collection site person or the driver,

with both individuals present, must unwrap or break the seal of the collection container. The

seal on the specimen bottle may not be broken at this time. Only the collection container may

be taken into the room used for urination.

The driver is then instructed to provide his/her specimen in a room that allows for privacy.

The specimen must consist of at least 45 mL of urine. Within 4 minutes after obtaining the

specimen, the collection site person will measure its temperature. The acceptable temperature

range is 90 to 100 degrees Fahrenheit. If the specimen temperature is outside the acceptable

range, the collector must note this on the CCF and must immediately conduct a new collection

using direct observation procedures outlined in Sec. 40.67. Both specimens must be sent to the

lab for testing. The collector must notify both the DER and collection site supervisor that the

collection took place under direct observation and the reason for doing so.

The collection site person will also inspect the specimen for color and look for signs of

contamination or tampering. If there are signs of contamination or tampering, the collector must

immediately conduct a new collection using direct observation procedures outlines in Sec.

40.67. Both specimens must be sent to the lab for testing. The collector must notify both the

DER and collection site supervisor that the collection took place under direct observation and

the reason for doing so.

Substance Abuse


The 45mL sample provided must be split into a primary specimen of 30 mL and a second

specimen (used as the split) of 15 mL. The collection site person must place and secure the lids

on the bottles, place tamper-evident bottle seals over the lids and down the sides of the bottles,

and write the date on the tamper-evident seals. The driver then initials the tamper-evident bottle

seals to certify that the bottles contain specimens he/she provided. All of this must be done in

front of the driver.

All identifying information must be entered on the CCF by the collection site person.

The CCF must be signed by the collection site person, certifying collection was accomplished in

accordance with the instructions provided. The driver must also sign this form indicating the

specimen was his/hers.

The collector is responsible for placing and securing the specimen bottles and a copy of the CCF

into an appropriate pouch or plastic bag.

At this point, the driver may leave the collection site.

The collection site must forward the specimens to the lab as quickly as possible, within 24 hours

or during the next business day.

Laboratory analysis: As required by FMCSA regulations, only a laboratory certified by the

Department of Health and Human Services (DHSS) to perform urinalysis for the presence of

controlled substances will be retained by TransAm Trucking Inc. The laboratory will be

required to maintain strict compliance with federally approved chain-of-custody procedures,

quality control, maintenance, and scientific analytical methodologies.

All specimens are required to undergo an initial screen followed by confirmation of all positive

screen results.

Results: According to FMCSA regulation, the laboratory must report all test results directly to

TransAm Trucking Inc.’s medical review officer (MRO). All test results must be transmitted to

the MRO in a timely manner, preferably the same day that the review by the certifying scientist

is completed. All results must be reported.

The MRO is responsible for reviewing and interpreting all confirmed positive, adulterated,

substituted, or invalid drug test results. The MRO must determine whether alternate medical

explanations could account for the test results. The MRO must also give the driver who has a

positive, adulterated, substituted, or invalid drug test an opportunity to discuss the results prior

to making a final determination. After the decision is made, the MRO must notify the DER.

If the MRO, after making and documenting all reasonable efforts, is unable to contact a tested

driver, the MRO shall contact the DER instructing him/her to contact the driver. The DER will

arrange for the driver to contact the MRO before going on duty.

Substance Abuse


The MRO may verify a positive, adulterated, substituted, or invalid drug test without having

communicated with the driver about the test results if:

- The driver extaply declines the opportunity to discuss the results of the test;

- Neither the MRO or DER has been able to make contact with the driver for 10 days; or

- Within 72 hours after a documented contact by the DER instructing the driver to contact

the MRO, the driver has not done so.

Split Sample: As required by FMCSA regulations, the MRO must notify each driver who has a

positive, adulterated, substituted, or invalid drug test result that he/she has 72 hours to request

the test of the split specimen. If the driver requests the testing of the split, the MRO must direct

(in writing) the lab to provide the split specimen to another certified laboratory for analysis.

The driver will pay for the testing of the split specimen.

If the analysis of the split specimen fails to reconfirm the results of the primary specimen, or if

the split specimen is unavailable, inadequate for testing, or unstable, the MRO must cancel the

test and report the cancellation and the reasons for it to the DER and the driver.

Specimen Retention: Long term frozen storage will ensure that positive urine specimens will be

available for any necessary retest. TransAm Trucking Inc.’s designated drug testing laboratory

will retain all confirmed positive specimens for at least 1 year in the original labeled specimen

bottle.

Confidentiality/Record Keeping

All driver alcohol and controlled substance test records are considered confidential (Sec.

382.401). For the purpose of this policy/procedure, confidential record keeping is defined as

records maintained in a secure manner, under lock and key, accessible only to the program

administrator.

Driver alcohol and controlled substance test records will only be released in the following

situations:

- To the driver, upon his/her written request;

- Upon request of a DOT agency with regulatory authority over TransAm Trucking Inc.;

- Upon request of state or local officials with regulatory authority over TransAm Trucking

Inc.;

- Upon request by the United States Secretary of Transportation;

- Upon request by the National Transportation Safety Board (NTSB) as part of an accident

investigation;

- Upon request by subsequent employers upon receipt of a written request by a covered

driver;

- In a lawsuit, grievance, or other proceeding if it was initiated by or on behalf of the

complainant and arising from results of the tests; or

- Upon written consent by the driver authorizing the release to a specified individual.

All records will be retained for the time period required in Sec. 382.401.

Substance Abuse


Driver Assistance

Driver Education and Training (Sec. 382.601): All drivers will be given information regarding

the requirements of Part 382 and this policy by their supervisor. All drivers will be given a

Driver’s Information Packet for Drug and Alcohol Testing.

Supervisor Training: According to FMCSA regulation, all employees of TransAm Trucking Inc.

designated to supervise drivers will receive training on this program. The training will include

at least 60 minutes on alcohol misuse and 60 minutes on drug use. The training content will

include the physical, behavioral, speech, and performance indicators of probable alcohol misuse

and drug use. The training allows supervisors to determine reasonable suspicion that a driver is

under the influence of alcohol or drugs.

Referral, Evaluation, and Treatment (Sec. 382.605): According to FMCSA regulation, a list of

substance abuse professionals to contact for help and assistance when a driver fails an alcohol

test or test positive for drugs.

According to FMCSA regulation, no person who has failed an alcohol or drug test, or refused to

test, will be allowed to perform safety-sensitive functions until the referral, evaluation, and

treatment requirements have been complied with. The following company disciplinary

measures apply to all reasonable suspicion, post-accident, and random tests.

Controlled Substance Positive Test Result: Upon notification that a driver has a drug test result

of positive, adulterated, substituted, or invalid, the driver will be given the option of requesting

a test of the split sample within 72 hours. If the driver has requested a test of the split sample,

the driver will be suspension without payment for services until the results of the split sample

test are obtained.

If the driver doesn’t request a split sample test or the split sample test confirms the initial

positive, adulterated, substituted, or invalid drug test result, the driver’s independent contractor

agreement will be terminated.

If the split sample testing disputed the initial test results or if the initial test results are

designated invalid, the driver will be reinstated.

Refusal to Test: A driver’s refusal to test for alcohol or controlled substances will be considered

a positive test result. Adulteration or tampering with a urine or breath sample is considered

conduct that obstructs the testing process and is considered a refusal to test. A driver whose

conduct is considered a refusal to test will have their independent contractor agreement

terminated.

Failed Alcohol Test Result: Upon notification that a driver has failed an alcohol test (0.04%

BAC or greater), the driver’s independent contractor agreement will be terminated.

Upon notification that a driver tested 0.02% BAC or greater, but less than 0.04% BAC in initial

and confirmatory tests for alcohol, the driver will be suspended for the mandatory 24 hours

without payment for services.

Substance Abuse


FMCSA Drug & Alcohol Clearinghouse (Clearinghouse)

What is the Clearinghouse?

A secure online database that gives employers real-time information about commercial driver’s

license (“CDL”) holders’ drug and alcohol information. The Clearinghouse will contain records

of violations of drug and alcohol prohibitions in 49 CFR Part 382, Subpart B, including positive

drug or alcohol test results and test refusals. When a driver completes the return-to-duty (RTD)

process and follow-up testing plan, this information will also be recorded in the Clearinghouse.

Clearinghouse Queries

TransAm is required to conduct a pre-employment full query in the Clearinghouse before a

driver can perform safety-sensitive functions, such as operating a commercial motor vehicle

(“CMV”). New hires must be registered on the Clearinghouse and will need to provide

electronic consent in the Clearinghouse for TransAm to conduct a full query of the

Clearinghouse record.

TransAm is required to query the Clearinghouse annually for all currently employed drivers. All

drivers are required to provide written consent to TransAm to conduct a limited query of the

Clearinghouse. In the event a limited query conducted by TransAm indicates a drug or alcohol

violation, the driver will need to provide electronic consent in the Clearinghouse for TransAm to

conduct a full query of the Clearinghouse record.

Clearinghouse Reporting Requirements

TransAm is required to report any adverse drug and alcohol testing information to the

Clearinghouse. The company must report the following violations in accordance with 49 CFR

Part 382, Subpart F to the Clearinghouse.

A verified positive, adulterated, or substituted drug test result;

An alcohol confirmation test with a concentration of 0.04 or higher;

A refusal to submit to any test required by subpart C of this part;

An employer's report of actual knowledge, as defined at §382.107:

On duty alcohol use pursuant to §382.205;

Pre-duty alcohol use pursuant to §382.207;

Alcohol use following an accident pursuant to §382.209; and

Controlled substance use pursuant to §382.213;

A substance abuse professional report of the successful completion of the return-to-duty

process:

A negative return-to-duty test; and

An employer's report of completion of follow-up testing.

https://www.ecfr.gov/cgi-bin/retrieveECFR?%20gp=1&ty=HTML&h=L&mc=true&=PART&n=pt49.5.382

Substance Abuse


Effects of Alcohol and Drugs on Health, Work, and Personal

Life

The hazard of misuse of alcohol and illegal drugs extends far beyond the individual user.

Impaired employees endanger themselves, fellow workers, and other users of our highways.

Employees with drugs or alcohol in their systems are less productive and more likely to injure

themselves or other persons in an accident. Alcohol and drug abusing employee increases the

costs related to lost productivity, absenteeism, accidents, loss of trained personnel, theft, and

treatment and deterrence programs. Also, medical costs are higher and are passed on to the

employer in the form of higher health insurance rates; alcohol and drug abuse costs both the

employer and the employee. Alcohol remains the number one abused drug in this country.

Alcohol consumption causes a number of changes in behavior. Even low doses can impair the

judgment and coordination required for driving. Low to moderate doses increase the incidence

of a variety of aggressive acts. Moderate to high doses cause marked impairments in higher

mental functions, severely altering a person’s ability to learn and remember information. Very

high doses cause respiratory detapion and death. If combined with other detapant drugs, much

lower doses of alcohol will produce the effects just described. Long-term consumption of large

quantities of alcohol can lead to permanent damage to vital organs such as the brain and the

liver.

Signs and Symptoms of an Alcohol or Drug Problem

Drugs can show their effects in many different ways. Some of the most noticeable signs of drug

abuse are drowsiness, respiratory detapion, constricted pupils, nausea, slurred speech,

excitement, loss of appetite, poor perception of time and distance, relaxed inhibitions,

disoriented behavior, watery eyes, runny nose, chills and sweats, convulsions, apathy, detapion,

and the use of drug paraphernalia. Some of the signs and symptoms of alcohol misuse are the

odor of alcohol, slurred speech, staggering, tremors, vomiting, cramps, delirium, loss of

appetite, using arms for balance, leaning against walls and doorways, swaying while

maintaining balance, and confusion.

Multiple substance abuse is the abuse of more than one drug, either at the same time or over a

period of time and it involves any combination of

- Alcohol

- Prescription drugs

- Over-the-counter drugs

- Illegal drugs

Multiple substance abuse is especially dangerous because different substances interact with each

other to produce unexpected effects and dangers.

Multiple substance abuse often begins with abuse of a single substance. People who abuse one

substance are at a high risk for developing dependence and tolerance for other substances.

Substance Abuse


Methods of Intervention For Suspected Alcohol or Drug Problems

Alcohol and substance abuse is a complex problem calling for specialized supervision and care.

Don’t help or aid a person who you think has an alcohol or drug abuse problem. Don’t make

excuses for them. Don’t do their work for them. Don’t look the other way. The problem is not

going to go away. Don’t enable the person to continue their alcohol or drug abuse.

Leave the treatment and counseling of persons with an abuse problem to the professionals. The

DOT requires that the person with a problem must be evaluated by a professional such as a

physician, psychologist, other person with knowledge of abuse and clinical experience in the

diagnosis and treatment of alcohol and drug related disorders.

Substance Abuse


Where Can I Go For Help?

To find treatment for alcohol or drug problems, search the internet for Alcoholism Treatment or

Drug Abuse Treatment. Or search for Alcoholics Anonymous (AA) or Narcotics Anonymous

(NA). Both offer immeasurable help to people to enable them to cope with problems with

alcohol and other drugs.

The Higher Education Center for Alcohol, Drug Abuse and Violence Prevention Education

Development Center, Inc.

Phone: (800) 676-1730 – TDD Relay Friendly, Dial 711

Fax: (617) 928-1537

E-mail: [email protected]

Website: http://www.higheredcenter.org

National Family Partnership (NFP)

Phone: (800) 705-8997 or (305) 856-4886

Fax: (305) 856-4815

Website: http://www.nfp.org

National Council on Alcoholism and Drug Dependence, Inc.

HOPE LINE: (800) NCA-CALL (622-2255)


Website: http://www.ncadd.org

DRUGFREE.ORG

Phone: (212) 922-1560

Fax: (212) 922-1570

Website: http://www.drugfree.org

Cocaine Helpline

Phone: (866) 535-7050

Adult Children of Alcoholics (AcoA)

Phone: (562) 595-7831

Website: http://www.adultchildren.org

mailto:[email protected]

http://www.higheredcenter.org/

http://www.nfp.org/

http://www.ncadd.org/

http://www.drugfree.org/

http://www.adultchildren.org/

Substance Abuse


Al-Anon/Alateen

Phone: (757) 563-1600

Fax: (757) 563-1655


Website: http://www.al-anon.alateen.org

To find a meeting: (888) 4AL-ANON (425-2666)

Alcoholics Anonymous (AA)

Phone: (212) 870-3400

Website: http://www.aa.org

American Council for Drug Education

Phone: (646) 505-2061

Website: http://www.acde.org

Drug Free American Foundation

Phone: (727) 828-0211

Website: http://www.dfaf.org

Cocaine Anonymous (CA)

Phone: (310) 559-5833


Website: http://www.ca.org

Co-Anon Family Groups

Phone: (800) 898-9985


Website: http://www.co-anon.org

Families Anonymous

Phone: (800) 736-9805

Website: http://www.familiesanonymous.org

Foundation for a Drug-Free World

Phone: 888 668-6378

Website: http://www.drugfreeworld.org

Mothers Against Drunk Driving

Phone: (800) 438-6233

Website: http://www.madd.org


http://www.al-anon.alateen.org/

http://www.aa.org/

http://www.acde.org/

http://www.dfaf.org/


http://www.ca.org/


http://www.co-anon.org/

http://www.familiesanonymous.org/

http://www.drugfreeworld.org/

http://www.madd.org/

Substance Abuse


Nar-Anon Family Groups Headquarters

Phone: (800) 477-6291 or (310) 534-8188

Website: http://www.nar-anon.org

Narcotics Anonymous

Phone: (818) 773-9999

Website: http://www.na.org

National Association for Children of Alcoholics (NACoA)

Phone: (888) 554-COAS or (301) 468-0985

Website: http://www.nacoa.org

National Association of State and Drug Abuse Directors (NASADAD)

Phone: (202) 293-0090

Website: http://www.nasadad.org

National Black Alcoholism & Addictions Council (NBAC)

Phone: (877) 622-2674

Website: http://www.nbacinc.org

National Coalition of Hispanic Health & Human Services

Phone: (202) 387-5000

Website: http://www.hispanichealth.org

National Families in Action

Phone: (404) 248-9676

Website: http://www.nationalfamilies.org

The Courage to Speak Foundation

Phone: (877) 431-3295

Website: http://www.couragetospeak.org

National Prevention Network

Phone: (202) 293-0090

Website: http://swpc.ou.edu

http://www.nar-anon.org/

http://www.na.org/

http://www.nacoa.org/

http://www.nasadad.org/

http://www.nbacinc.org/

http://www.hispanichealth.org/

http://www.nationalfamilies.org/

http://www.couragetospeak.org/

http://swpc.ou.edu/

Maintenance Department and Road Assist


Chapter 6 - Maintenance Department and Road Assist

Maintenance Department ...............................................................1

TransAm Shop Hours and Phone Numbers .......................1

Repairs in the Shop ............................................................1

Road Assist ....................................................................................2

Road Assist Contact Numbers ...........................................2

Over the Road Breakdowns ...............................................2

Payment and Reimbursement for Trailer and Reefer

Repairs ...............................................................................2



Maintenance Department

TransAm Shop Hours and Phone Numbers

Olathe shop hours

Monday – Friday: 6:00 a.m. – 7:00 p.m.

Saturday and Sunday: Closed

Rockwall shop hours

Monday – Friday: 7:00 a.m. – 7:00 p.m.

Saturday and Sunday: Closed

Olathe Tractor Shop ......... 913-324-7145

Olathe Trailer Shop .......... 913-324-7143

Rockwall Shop ................. 972-722-5469

Tampa Shop ..................... 813-462-2739

Repairs in the Shop

As an independent contractor, you can choose to have your truck repaired at any repair facility

you choose. Trailers and reefers must be repaired at a TransAm shop.

Follow the procedure below to obtain repairs in the shop at the Olathe or Rockwall terminals. If

you must enter the shop area, you must stay on the yellow painted areas.

1. Inform your Driver Manager or Night Dispatch that you have equipment in need of repair.

2. Give the Service Writer a write-up explaining what items are in need of repair.

At the Olathe shop, truck write-ups must be handed into the Tractor Shop Service Writer

located at the north end of the shop.

At the Olathe shop, trailer write-ups must be handed in to the Trailer Shop Service

Writer located at the south end of the shop.

At the Rockwall shop, all write-ups are handed to the Service Write located in the center

of the shop.



Road Assist

Road Assist Contact Numbers

Road Assist Phone ........... 913-324-7159

Road Assist Fax ............... 913-324-7194 or 1-877-654-9233

Over the Road Breakdowns

The Road Assist department is here to assist you if you choose. If you would like their

assistance during a breakdown over the road, send form 012, which is routed directly to the

Road Assist department. The Road Assist department will provide you with information to help

diagnose and potentially correct the problem. If additional assistance is required, Road Assist

personnel will do one of the following at your request:

Contact an over-the-road repair facility that will be routed to your location to assist you.

Contact a towing facility to tow your equipment to a repair facility.

Provide you with directions to a repair facility (if the equipment can be safely and

legally driven).

Payment and Reimbursement for Trailer and Reefer Repairs

Based on circumstances, Road Assist will communicate with you on how trailer and reefer

repairs are to be paid for while over the road.

If the shop has an account with TransAm and a purchase order number is required, the shop

will call TransAm for a purchase order number and provide a receipt for you to sign.

If a EFS check is required for payment, follow the procedure below:

1. Contact Road Assist for prior approval for the purchase. If you do not obtain prior

approval, you will not be reimbursed.

2. Notify Road Assist of the amount required. They will put the money on your card.

3. Register a EFS check.

4. Pay the bill with the EFS check and obtain a receipt.

5. Write your truck number on the receipt and fax it to Road Assist within 24 hours to 877-

654-9233. You should receive an X-call (extra pay) within 12 hours.

IMPORTANT: If you do not receive an X-call within 12 hours, call Road Assist.

Do not scan your receipt with your Trip Sheet. Keep it until you see the X-call. If you do not

fax the receipt within 24 hours, the money will come out of your settlement.

Logs


Chapter 7 - Logs

Driver's Daily Logs ........................................................................1

Federal Motor Carrier Safety Regulations .........................1

Off Duty Authorization ......................................................1

Updating Your Duty Status ............................................................2

ELD Unit Failure ...........................................................................3

Log Violations ...............................................................................4

Department of Transportation Inspection Violations ........4

Inspection Violation Policy................................................4

TransAm Log Violation Policy ..........................................5

Time Management ........................................................................6

Garmin ..........................................................................................6

Logging into the Unit .........................................................7

Hours of Service Screens and Alerts .................................9

Alert When Less than One hour of Driving or Work Time

Remaining ..........................................................................10

Alert When No Driving or Work Time Remaining ...........10

Co-Drivers..........................................................................10

Off Duty .............................................................................10

Off Duty – Personal Conveyance ......................................10

Maintenance .......................................................................11

Sleeper................................................................................11

On Duty – Pre-Trip ............................................................12

On Duty – Loading ............................................................12

On Duty – Unloading .........................................................13

On Duty – Fuel...................................................................13

On Duty – Accident ...........................................................13

On Duty – DOT Inspection ................................................14

On Duty – Drug Screen......................................................14

On Duty Not Driving .........................................................14

On Duty – Safe Haven .......................................................14

On Duty – Post Trip ...........................................................15

Signing Your Logs .............................................................15

Editing Non-Driving Entries and Reviewing Changes ......16

Using the Hours of Service Advisor ..................................16

Managing Motor Carrier Edits ...........................................17

Unassigned Drive Time .....................................................18

Logs


Driver’s Daily Logs

TransAm utilizes the Orbcomm ELD system to record the driver’s hours of service records in

accordance with FMCSR regulations 395, Subpart B.

Federal Motor Carrier Safety Regulations

70-Hour on-duty time FMCSR 395.3b(2)

A driver is able to accumulate on-duty driving and on-duty not driving time combined up to and

not exceeding 70 hours within 8 consecutive days.

10-Hour Break Period FMCSR 395.3a

To show a 10-hour break, a driver can use line 1 off-duty for 10 hours, line 2 sleeper for 10

hours, or combining off-duty and sleeper for a consecutive 10 hours, with no breaks between the

two lines.

Consecutive 14 hours on-duty time FMCSR 395.3a(2)

After a completion of a 10 or more hour break period, a driver is able to accumulate not more

than a combined total of 14 hours of line 1 off-duty, 2 sleeper, 3 on-duty driving and 4 on-duty

not driving before he/she is required to take a 10-hour break period. A driver cannot drive over

his/her consecutive 14 hours but can work over the 14th hour. As an example, sending a loaded

call can be logged on-duty, not driving after the 14th hour.

11-Hour Driving Time FMCSR 395.3a(1)

After a completion of a 10 or more hour break period (not a calendar day), a driver can drive up

to and not exceed 11 hours of driving before he/she is required to take a 10-hour break period.

34-Hour off duty 70-Hour Restart FMCSR 395.3c(2)

A 34 consecutive hours off-duty break can be achieved by using line 1 off-duty for 34 hours,

line 2 sleeper for 34 hours, or combining off-duty and sleeper for a consecutive 34 hours, with

no breaks between the two lines. Once the 34 consecutive off-duty hours have been achieved,

the driver’s 70 hours in 8 consecutive days is refreshed.

8-Hours of Work (30 Minute Rest Break)

After 8 hours of work (combined driving, on duty, off duty and sleeper), a driver is required to

take a minimum of 30 minutes of rest time (off duty or sleeper) before driving again.

Off Duty Authorization

TransAm relieves its drivers of all duties and responsibilities for the care and custody of the

vehicle, its accessories and any cargo it may be carrying when not performing company duties.

You must be On Duty when performing work for the company. When you walk into the

building to give the customer your paperwork or receive paperwork, or you are on the dock

watching or loading/unloading your load, you must be On Duty. If you are broken down over

the road and you are waiting for a service vehicle, you must be On Duty until you are relieved of

all duties for the care and custody of the vehicle, its accessories and cargo. Anytime you are not

performing work for the company, TransAm relieves you of all duties and responsibilities for the

card and custody of the vehicle, its accessories and cargo. You are free to pursue any activity of

your choosing. When you are waiting to load or unload your load, you are required to put

yourself Off Duty or in the Sleeper if you are not required to be on the dock. The same applies

when your tractor is being serviced. Other examples include traveling to and from home, etc. If

driving, you should select the Personal Conveyance duty status on your ELD. If not driving, you

select the Off Duty or Sleeper status on your ELD. (DOT Interpretation 395.2)

Logs


Updating Your Duty Status

Driving

The ELD logs you as Driving whenever your truck is moving. Exceptions include:

Personal Conveyance - This is an OFF DUTY status.

PC cannot be used when you are performing company business. Examples include:

Driving to pick up or deliver a load

Taking the equipment to a repair facility

Driving either loaded or unloaded in which the movement of the truck enhances

the load assignment (moves the truck towards a pickup or delivery point)

PC can be used when you are not performing company business. Examples include:

Driving home empty as long as the movement does not enhance the load

assignment (moves the truck towards a known pickup or delivery point)

Driving either empty or loaded for personal reasons as long as the movement does

not enhance the load assignment (moves the truck towards a pickup or delivery

point)

Examples include going to a restaurant, store or a truck stop to take a shower.

Driving on a customer’s property, or in the parking lot of a truck stop as long as

no company business is being performed.

Please be aware that the availability of the Personal Conveyance duty status is the Company’s

choice. Therefore, if a driver uses it when performing company business, the Company may

choose to remove the Personal Conveyance option from that individual driver.

Maintenance – When you truck is being worked on and will be moved by maintenance

personnel (either at a TransAm terminal or over the road), you will need to log off the

unit so any movement by maintenance personnel will not affect your hours of service.

TransAm personnel will also place your truck in Maintenance status to suspend the alert

sent to your Driver Manager and Safety & Compliance when you log off. You will be

notified with a message when your truck has been placed in Maintenance status. You

should not drive the truck when it is in Maintenance status. More information on this

procedure is located in the MAINTENACE section.

Yard Movement – This is an ON DUTY status to allow you to move a vehicle within the

confines of a facility. This movement will count towards your 14 hours of on-duty time

but will not affect your 11-hour driving time.

When the truck is stationary for five minutes or more, the system defaults to On Duty Not

Driving. You must enter the correct duty status.

Logs


ELD Unit Failure

A red data diagnostics indicator on the home screen of your device will illuminate when your

ELD detects a technical compliance issue. The presence of this type of malfunction can affect

the accuracy or completeness of your logs.

When you see this indicator illuminated, you should immediately view the details of the

diagnostic by tapping the indicator and viewing the event that caused the inconsistency.

In accordance with regulation 395.34(a), you must do the following:

1. Notify TransAm of the malfunction with 24 hours. You will be routed to one of

TransAm’s terminals for the ELD to be serviced.

2. Reconstruct your logs for the current 24 hours and the last seven days on paper logs.

3. Continue to keep paper logs until the ELD is serviced and brought back into compliance.

Logs


Log Violations

Department of Transportation Inspection Violations

The D.O.T. uses a performance-based rating system to evaluate a transportation company’s

Safety Rating. The overall Safety Rating is determined largely by the company’s and their

drivers’ performance on the road, roadside inspections, accidents, warnings, and citations.

If a driver and/or his equipment are placed out of service, the driver must immediately contact

his/her Driver Manager or night/weekend dispatch about the delay. A vehicle that is placed out

of service cannot be operated until all required violations by the out-of-service notice have been

completed or corrected. A driver placed out of service must not resume driving until the out-of-

service condition is rectified. The inspection must be mailed within 15 days from the day of the

inspection certifying that all defects have been corrected. The inspection must be signed by a

company official and returned to the issuing agency.

IMPORTANT: If a driver resumes driving before the out-of-service condition is rectified,

his/her Independent Contractor Agreement will be immediately terminated.

For all violations, the driver must fax a copy of the violation to the Safety/Compliance

department.

For equipment-related violations, the driver must contact Road Assist to resolve the problem.

Inspection Violation Policy

1. For the first offense, the driver will receive a verbal warning from Training by telephone.

2. For the second offense in a 24-month period, the driver will receive a one on one

consultation from Training.

3. For the third offense in a 24-month period, the driver will receive a three-day suspension

without pay. The driver must sign a final letter of warning and is also required to be re-

educated in ELD’s before returning to work from the three-day suspension.

4. For the fourth offense in a 24-month period, the driver’s Independent Contractor Agreement

will be terminated.

NOTE: Form and manner violations will not result in termination.

NOTE: Fines levied on a driver for infractions of local, state, or federal regulations are his/her

responsibility, even if the vehicle involved in the situation is a company vehicle.

Logs


TransAm Log Violation Policy

For violations of the 8, 11, 14 and 70 hour rule in which the driver continues driving from 10 to

30 minutes after the violation occurs will result in a written warning. A second offense of the

same nature within a six-month period may result in termination of the contractor’s independent

contractor agreement. Exceeding the 8, 11, 14 and 70 rules are violations of TransAm’s policy

and the law.

For violations of the 8, 11, 14 and 70 hour rule in which the driver continues driving in excess

of 30 minutes after the violation occurs may result in termination of the contractor’s

independent contractor agreement. Exceeding the 8, 11, 14 and 70 rules are violations of

TransAm’s policy and the law.

Tampering with or disabling and ELD may result in termination of the contractor’s independent

contractor agreement.

Logs


Time Management

Time management is the process of increasing productivity by planning and exercising control

over the amount of time spent on specific activities. Time management includes:

Setting priorities – Your priority is to pick up and deliver freight safely and on time.

Carrying out activities related to these priorities – You must focus on performing activities

that contribute to your success. TransAm’s automatic log system is a great tool to assist you

in performing these activities. This system allows you to easily see how much time you can

drive based on the 8 & 11-hour driving rule and how many hours you can work based on the

14 and 70-hour rules. Since the system logs you in real-time, you must always be aware of

how much time you spend doing productive vs. non-productivity activities. Focusing on

productive activities will result in more miles and more pay.

Reducing the time spent on non-priority activities - Once your 14 and 70 hour “clocks” are

running, it is critical to manage your time efficiently. If you use your driving and work time

to stop for activities that do not relate to your priority (picking up and delivering freight

safely and on time), your miles and pay will be negatively affected.

OTHER FACTORS TO CONSIDER

Make sure you consider any time zone changes.

Verify that you have set your alarm clock properly so you don’t oversleep on your breaks.

Communicate with your Business/Driver Manager as soon as possible regarding any delays

or irregularities that could affect the load.

KEEP THE LEFT DOOR SHUT

When you start your clock for the day, drive out your hours. Don’t stop (keep your left door

shut). If you have 8 hours available, drive 8 straight hours and take your ½ hour break. When

you come off your break, drive out your remaining hours before stopping (keep your left door

shut).

Once your 10-hour break is over, know when to start your next 14-hour work period. Although

you want to leave some extra time for unforeseeable events, you also do not want to start your

14-hour clock too early and run out of time before you can make your delivery (or deliveries).

If there is overnight parking at the customer and you have enough time to make it there, then do

so. If you don’t have enough time to make it to the customer, then you may need to extend your

break longer than 10 hours so you don’t start your clock sooner than you need to. This way you

have enough time on your clock to make the delivery (or deliveries) without running out of time.

Logs


Garmin Device

NOTE: The time displayed on the home screen of the Garmin device changes with the

time zones. The time displayed when you access the Hours of Service widget is always

Central time.

Logging into the Unit

You will be assigned a PIN to log into the unit. Both the driver and co-driver (if there is a co-

driver) must log in before the truck moves. If the driver(s) does not log in before the truck

moves, your Driver Manager and the Safety/Compliance department will be alerted.

1. At the “Enter user ID” prompt, enter your driver code.

2. At the “Enter Password” prompt, enter your PIN.

3. Tap LOGIN.

4. The first screen available is the home screen which display 4 major widgets:

1. Navigation widget

2. Hours of Service widget

3. Stops widget

4. Messages widget

1-Navigation 2-Hours of Service

3 - Stops 4 - Messages

Logs


5. If you need to log in a co-driver, tap the hours of service widget.

6. Tap Sign In.

7. Enter the driver code and PIN and tap LOGIN.

Logs


Hours of Service Screens and Alerts

1. From the home screen, tap the hours of service widget.

2. In the hours of service screen, you will see the following widgets:

a. Time until the next break

b. Duty status

c. Amount 11-hour driving time used

d. Amount 14-hour driving time used

e. Amount of 70-hour time used

f. Hours of service advisor

a.

b.

c. d. e.

f.

Logs


Alert When Less Than One Hour of Driving or Work Time Remains

You will receive an audio and visual alert when there is less than one hour driving time

remaining on your 11-hour rule. When one hour remains, the vertical bar on the left side of the

Driving 11:00 widget turns yellow.

You will receive an audio and visual alert where there is less than one hour of work time

remaining on your 14-hour and 70-hour rules or when you are within one hour of needing to take

a minimum 30-minute break before driving again. When one hour remains, the vertical bar on

the left side of the Daily 14:00 or Cycle 70:00 widget turns yellow.

Alert When No Driving or Work Time Remains

You will receive an audio and visual alert when there is no driving or work time remaining.

When no time remains, the vertical bar on the left side of the Driving 11:00, Daily 14:00 or

Cycle 70:00 turns red.

Co-Drivers

To see the driver(s), tap the hours of service widget. The driver is indicated by a steering wheel

next to their name.

To log in a co-driver for the first time, tap Sign In. The co-driver will be prompted for

their User ID (driver code) and Password (PIN).

To switch drivers, tap the menu at the upper, right0hand corner of the screen (looks like 3

dots in a vertical row) and select Switch Drivers.

Off Duty

1. To log Off Duty in situations where you will not be driving, do the following:

a. Tap the hours of service widget.

b. Tap the Duty Status widget.

c. Tap Off Duty.

d. Tap Next.

e. Tap OFF.

Off Duty - Personal Conveyance

NOTE: When you select Personal Conveyance and begin driving, the system will stay in this

status as long as you do not stop driving longer than five minutes. After five minutes, the system

will place you back into Off Duty status.

1. To log Off Duty – Personal Conveyance, do the following:

a. Tap the hours of service widget.

b. Tap the Duty Status widget.

c. Tap Off Duty.

d. Tap Next.

e. Tap PC.

Logs


Maintenance

When you arrive at a maintenance facility or will no longer be driving the truck because the

truck will be towed to a maintenance facility, you must do the following to ensure the truck

movement made by maintenance personnel will not affect your hours of service:

1. Send mobile communications form 029 – Arrived at Maintenance Facility.

2. Log off the unit.

TransAm personnel will then perform a Maintenance “M” call on your unit. You will remain in

your current duty status until the M call is removed by TransAm personnel and you log back in.

Once your truck is repaired, you must do the following:

1. Log into the unit.

2. Send mobile communications form 035 – Leaving Maintenance Facility.

IMPORTANT:

o If you do not log out while maintenance is being performed, any movement will affect

your hours of service.

o If you do not log back in after maintenance is complete and TransAm personnel have

removed the Maintenance call, your Driver Manager and Safety & Compliance will be

alerted.

o Ensure you are in the duty status you want to log until maintenance is complete.

1. To log out, tap the Logout icon from the home screen. Then tap Logout.

2. Send mobile communications form 029 – Arrived at Maintenance.

3. When your truck is repaired, log back in by entering your driver code and PIN at the

login screen.

4. Send mobile communications form 035 – Leaving Maintenance Facility.

Sleeper

1. To log sleeper, tap the hours of service widget.

2. Tap the Duty Status widget.

3. Tap Sleeper Berth.

4. Tap OK.

Logs


On Duty – Pre-Trip

When logging your pre-trip, the system will display the last post-trip you entered. You must

review the information on the post-trip and confirm that you are satisfied that the vehicle is in

safe operating condition.

IMPORTANT: A pre-trip must be logged prior to the start of any calendar day. If you drive

past midnight and then stop, you must log a pre-trip prior to any subsequent driving time. If you

do not log your pre-trip inspection or log it at the wrong time, you will receive an alert message.

This alert indicates that you have falsified your log and it needs to be corrected. You must take

these alerts very seriously and correct your log immediately. Your Driver Manager will be

alerted if you do not correct your log and will be contact with you about the situation.

1. To log your pre-trip, tap the hours of service widget.


3. Tap On Duty.

4. Tap Next.

5. Tap Pre.

6. Tap the Truck icon. The truck number will be displayed.

7. Tap Next.

8. The system displays a list of items to be inspected. Review the items.

9. If any item in in defect, tap the box to the left of the green check mark. The system will

display an area for you to type a comment about the defect. When finished typing the

comment, tap Done.

10. When you have finished reviewing all of the items, scroll to the bottom of the page and

tap Next.

11. The system displays the following: I (name) confirm that the vehicle is (Safe) or (Unsafe)

to drive. If the vehicle is unsafe to drive, you must select Unsafe from the drop-down

list.

12. Tap Send Report.

On Duty - Loading

IMPORTANT: The date and time of your loading is matched against the time you logged On

Duty. The correct procedure is to log On Duty to take care of the necessary work (being on the

dock, taking care of paperwork, etc.). Once you are loaded, send mobile communications form

003 (Loaded and Leaving Shipper) or 005 (Loaded and Leaving Pickup). If you do not log your

loading or log it at the wrong time, you will receive an alert message. This alert indicates that

you have falsified your log and it needs to be corrected. You must take these alerts very

seriously and correct log immediately. Your Driver Manager will be alerted if you do not correct

your log and will be in contact with you about the situation.

1. To log your loading, tap the hours of service widget.


3. Tap On Duty.

4. Tap OK.

Logs


On Duty - Unloading

IMPORTANT: The date and time of your unloading is matched against the time you logged On

Duty. The correct procedure is to log On Duty to take care of the necessary work (being on the

dock, taking care of paperwork, etc.). Once you are unloaded, send mobile communications

form 007 (Leaving Stop) or 009 (Empty). If you do not log your unloading or log it at the wrong

time, you will receive an alert message. This alert indicates that you have falsified your log and

it needs to be corrected. You must take these alerts very seriously and correct log immediately.

Your Driver Manager will be alerted if you do not correct your log and will be in contact with

you about the situation.

1. To log your unloading, tap the hours of service widget.


3. Tap On Duty.

4. Tap OK.

On Duty - Fuel

IMPORTANT: The date and time of your fuel transactions (when you swipe your card) is

matched against the time you logged On Duty - Fuel. The correct procedure is to log On Duty –

Fuel, exit the truck, swipe your fuel card and begin the fueling process. You should stay on

fueling status for the duration of the fueling process. take care of the necessary work (being on

the dock, taking care of paperwork, etc.). If you do not log your fueling or log it at the wrong

time, you will receive an alert message. This alert indicates that you have falsified your log and

it needs to be corrected. You must take these alerts very seriously and correct log immediately.

Your Driver Manager will be alerted if you do not correct your log and will be in contact with

you about the situation.

1. To log your fueling, tap the hours of service widget.


3. Tap On Duty.

4. Tap Next.

5. Tap Fuel.

On Duty – Accident

IMPORTANT: If you are involved in an accident, you must log On Duty for the time you were

required to be at the scene of the accident. Manager will be alerted if you do not correct your log

and will be in contact with you about the situation.

1. To log an accident, tap the hours of service widget.


3. Tap On Duty.

4. Tap OK.

Logs


On-Duty – DOT Inspection

IMPORTANT: If you are involved in a DOT inspection, you must log On Duty for the time

required to complete the inspection.



3. Tap On Duty.

4. Tap OK.

On-Duty – Drug Screen

IMPORTANT: If you are required to take a drug/alcohol test, you must log On Duty for the

time it took to complete the test.



3. Tap On Duty.

4. Tap OK.

On-Duty – No Driving

On Duty – Not Driving can be used to log other on duty activities other than the pre-trip, post-

trip, or fuel.

1. To log On Duty – Not Driving, tap the hours of service widget.


3. Tap On Duty.

4. Tap OK.

On-Duty – Safe Haven

On Duty – Safe Haven can be used only when mandated to leave a property or in instances of an

accident delay.

If you are under your 11-hour driving time and select one of the Safe Haven options, you Driver

Manager will be alerted.

If you are driving and therefore not able to change your duty status to On Duty – Safe Haven,

you must contact he Safety & Compliance department immediately after stopping.

1. To log On Duty – Safe Have, tap the hours of service widget.


3. Tap On Duty.

4. Tap Next.

5. Tap the appropriate Safe Haven option:

a. MAND – Mandated to Leave Property

b. ACDT – Accident Delay

Logs


On-Duty – Post-Trip

When logging your post-trip, the system will display a list of items to be inspected and reported

on. Deficiencies are reported to TransAm’s Road Assist department for resolution.

IMPORTANT: A post-trip must be logged prior to the completion of the day’s work. If you

drive past midnight and then stop, you must log a post-trip when you stop. If you do not log

your post-trip inspection or log it at the wrong time, you will receive an alert message. This alert

indicates that you have falsified your log and it needs to be corrected. You must take these alerts

very seriously and correct your log immediately. Your Driver Manager will be alerted if you do

not correct your log and will be contact with you about the situation.

1. To log your post-trip, tap the hours of service widget.


3. Tap On Duty.

4. Tap Next.

5. Tap post.

6. Tap the Truck icon. The truck number will be displayed

7. Tap Next.

8. The system displays a list of items to be inspected. Review the items.

9. If any item in in defect, tap the box to the left of the green check mark. The system will

display an area for you to type a comment about the defect. When finished typing the

comment, tap Done.

10. When you have finished reviewing all of the items, scroll to the bottom of the page and

tap Next.

11. The system displays the following: I (name) confirm that the vehicle is (Safe) or (Unsafe)

to drive. If the vehicle is unsafe to drive, you must select Unsafe from the drop-down

list.

12. Tap Send Report.

Signing Your Logs

You must sign your previous day’s logs before 0900 the following day. If you do not sign your

logs by 0900, your Driver Manager will be alerted. After a log has been signed, you can edit the

log but you must sign the log again after making the change.

1. To sign the previous day’s log, tap the hours of service widget.

2. Tap the hamburger menu located at the top, left-hand side of the screen.

3. Tap Daily Summary.

4. Verify that the information is accurate and check the box on the right-hand side of the

screen next to the hours.

Logs


Editing Non-Driving Entries and Reviewing Changes

You can edit only non-driving entries to correct your hours of service.

IMPORTANT: If you have already signed your log for the day and you edit it, you must re-

sign it.

UPDATING A DUTY STATUS FROM ONE STATUS TO ANOTHER

Example: You stopped driving at 0900. After the truck was stationary for five minutes, the unit

defaulted your duty status to On Duty Not Driving. You want to change your Duty Status to Off

Duty. You can edit the status since it is a non-driving entry.

1. To update your duty status from one status to another, tap the hours of service widget.


3. Tap Duty Logs – Table.

4. Click on the duty status you want to change.

5. Select the correct duty status and tap OK.

6. Enter your remarks. This is required. When finished, tap OK.

7. Tap the Save button.

ADDING A DUTY STATUS

Example: You forgot to log your pre-trip inspection. You can add the status since it is a non-

driving entry.

1. To add a duty status, tap the hours of service widget.


3. Tap Duty Logs – Table.

4. Tap Add.

5. Select the start date and tap Next.

6. Select the start time of the duty status and tap Next.

7. Select the duty status and tap OK.

8. Select the end date and tap Next.

9. Select the end time of the duty status and tap Next.

10. Enter your remarks. This is required. When finished, tap OK.

11. Tap the Save button.

Using the Hours of Service Advisor

The unit’s hours of service button can be used to provide you with guidance with staying in

compliance with the hours of service rules based on your current hours of service used and

available.

1. Tap the hours of service widget.

2. Tap the Advisor widget. The system displays a narrative of your Driving Time

Remaining, Break Provision, Daily Reset (14-hour rule) and Cycle Reset (70-hour rule).

Logs


Managing Motor Carrier Edits

To help you stay in compliance with the Hours of Service Regulations, TransAm’s Safety &

Compliance personnel can suggest edits to your logs. To review and accept these edits, go to the

hours of service widget and tap the navigation menu in the upper, left-hand side of the screen.

Then scroll down on the menu and tap Motor Carrier Edits. Any pending edits from TransAm

will be shown.

To review the details of the edits, tap on the row you want to view. The affected records are

highlighted. Records highlighted in green are TransAm’s suggested edits. Records highlighted

in red are the original record.

Tap Accept to approve TransAm’s edit. Alternatively, tap Reject.

TransAm’s Safety & Compliance department personnel are able to view the status of their

suggested edits. If you have questions about any of the edits, please reach out to Safety &

Compliance for clarification.

Logs


Unassigned Drive Time

According to the Federal Motor Carrier Safety administration regulations, all ELD solutions

must detect and log all vehicle movement. This means that anytime the wheels are turning and a

user is not logged into the ELD, it is classified as unidentified driving time.

You are notified upon log in if your ELD has unidentified driving events.

To view unidentified driving time, go to the hours of service widget and tap the navigation in the

upper, left-hand side of the screen. Then scroll down on the menu and tap Unidentified Driving..

The screen shows the unidentified driving time that must be claimed or rejected.

It is very important to correctly claim or reject unidentified driving time! If you are unsure,

please contact Safety & Compliance immediately for guidance. If you accept unassigned drive

time that does not belong to you, your hours of service will be impacted and may put you in

violation!

To accept unidentified driving time, tap the unidentified driving time you want to claim and then

tap the Accept option to add the driving time to your logs. Alternatively, tap the Reject option.

TransAm Safety & Compliance personnel are able to review all unidentified driving time and

will contact you in the event that the unidentified driving time is not claimed. They will also

review all rejected driving time and determine who the driving time belongs to.

Terminal Information


Chapter 8 – Terminal Information

Olathe Terminal .............................................................................1

Rockwall Terminal.........................................................................2

Tampa Terminal .............................................................................2

TransAm Logo Apparel .................................................................3



Olathe Terminal

The Olathe terminal is located at:

15910 S. Hwy 169

Olathe, KS 66062

The Olathe terminal includes driver amenities such as private showers, private bunkrooms, pay

phones, snack and soda machines, and luggage storage. Showers and bunkroom are located on

the second floor of the shop building and are accessible Monday – Friday while the shop is

open.

After hours and on the weekend, the break room and restrooms in the main building are open.

Exterior amenities include a truck wash station with vacuum, a mirror check station, and scale.

The Olathe terminal is home to the Settlements department and ONE Leasing.

For short-term trailer parking, park trailers in the first row to the left, after entering the main

gate.

The trailer drop is located at the south end of the terminal.



Rockwall Terminal

The Rockwall terminal is located at:

2670 S. Goliad St.

Rockwall, TX 75032

Entrance/Exit Procedures

When entering the lot, stay on the right-hand side of the entrance lane. Swipe your EFS card to

activate the gate and arm. Once past the gate, there is a yellow stripe painted on the ground that

you must follow to complete a left-turn circle in front of the shop in order to get to the trailer

parking. DO NOT make a right-hand turn from the entrance lane into the trailer parking.

When exiting the lot, go towards the shop and follow the same circle you used when entering.

Watch for inbound and outbound trucks and wait your turn.

TampaTerminal

The Tampa terminal is located at:

7750 Professional Pl.

Tampa, FL 33637

Entrance/Exit Procedures

There is only 1 entrance and 1 exit for trucks. When on Professional Place, driver will turn left

at the only cul-de-sac. There will be signage for the truck entrance of the TransAm terminal.

Turn into the lot and follow the path which will take the truck around the front of the building

and into the truck / trailer parking lot.

When exiting the lot, driver will exit through the exit gate located in the truck / trailer parking lot

onto Professional Place.

Watch for inbound and outbound trucks and wait your turn.



TransAm Logo Apparel

TransAm logo apparel is available exclusively on the web. Go to www.transamtruck.com and

click on Company Store to view the available merchandise including hooded sweatshirts, fleece

pullovers, coats, caps and more. Youth and toddler sizes are available in some items.


Pre-Trip and Post-Trip Inspections


Chapter 9 - Pre-Trip and Post-Trip Inspections

Pre-Trip Inspection of Tractor .......................................................1

Inspection of Trailer .......................................................................2

Inspection of Reefer .......................................................................3

Post-Trip Inspection of Tractor (Daily Vehicle Inspection Report) ..4



Pre-Trip Inspection of Tractor

You must complete the pre-trip inspection process and log On Duty-Pre-Trip prior to any

driving time in a calendar day.

Before driving a motor vehicle, you shall:

a. Be satisfied that the motor vehicle is in safe operating condition;

b. Review the last driver vehicle inspection report;

c. Log your pre-trip inspection using the ELD system and certify that the vehicle is

satisfactory and safe to drive. For more information on how to log a pre-trip, see the

Logs chapter, On Duty-Pre-Trip.



Inspection of Trailer

Each time you pick up a trailer, you must inspect it for defects in the following areas:

Air Brake

Air Brake System

Coupling Device

ICC Bumper

Lighting/Reflectors

Wheels/Rims

1. You must send in mobile communications form 050 – Trailer Inspection. If there are any

defects or deficiencies that would be likely to affect the safe operation of the equipment,

indicate these defects on form 050. If defects are noted, you cannot operate the equipment

until you receive a message from TransAm’s Road Assist department that the defects or

deficiencies have been repaired or that the repair does not affect the safe operation of the

equipment and is therefore unnecessary.



Inspection of Reefer

1. Check the reefer fuel level.

If the reefer unit fails or the box temperature varies in excess of five degrees from the set

point, notify TransAm immediately using form 012-Breakdown and contact Road Assist

(913-324-7159).



Post-Trip Inspection of Tractor (Daily Vehicle Inspection

Report)

At the completion of each day’s work on each vehicle operated, you must prepare a Daily

Vehicle Inspection Report (DVIR). The DVIR shall identify the vehicle and list any defect or

deficiency discovered by or reported to you which would affect the safety of the operation of the

vehicle or result in its mechanical breakdown. If no defect or deficiency is discovered by or

reported to you, the report shall so indicate. On two-driver operations, only one driver needs to

complete the DVIR, provided both drivers agree as to the defects or deficiencies identified. If

you operate more than one vehicle during the day, a report shall be prepared for each vehicle

operated. Prior to requiring or permitting a driver to operate a motor vehicle, TransAm or its

agent (such as an over-the-road repair facility) shall repair any defect or deficiency listed on the

DVIR which would be likely to affect the safe operation of the vehicle. TransAm shall certify on

the DVIR which lists any defect or deficiency that the defect or deficiency has been repaired or

that the repair is unnecessary before the vehicle is operated again.

You must log your post-trip inspection (DVIR) using the ELD system. For more information on

how to log a post-trip, see the Logs chapter, On Duty-Post-Trip.

1. Before getting out of the truck, use the ELD system to log On Duty-Post Trip.

2. Inspect the following items:

a. Parking brake

b. Steering mechanism

c. Lighting devices and reflectors (Inspect the dash and gauge light for inoperability.

Inspect all exterior lights including headlamps, tail, turn and clearance lights for

cracks, missing lights or inoperability.)

d. Tires (The pressure should be 110 psi on steer tires and 100 psi on drive tires. Also

inspect for bad tread, sidewall damage and uneven wear.)

e. Horn

f. Windshield wipers

g. Rear vision mirrors

h. Coupling devices

i. Wheels and rims (Inspect for damage and axle seal leaks.)

j. Emergency equipment

3. Complete the post-trip inspection form (DVIR) using the ELD system. If there are defects or

deficiencies that would be likely to affect the safe operation of the vehicle, indicate these

defects on the DVIR. If defects are noted, you cannot operate the equipment until you

receive a message from TransAm’s Road Assist department that the defects or deficiencies

have been repaired or that the repair does not affect the safe operation of the vehicle and is

therefore unnecessary.

Equipment Use and Troubleshooting


Chapter 10 – Equipment Use and Troubleshooting

Reefer Unit Set Point Operation ....................................................1

Trailer Tire Inflation System .........................................................2



Reefer Unit Set Point Operation

SB190, SB III, & SBIII Max Set Point Instructions

1. Turn the unit on.

2. Tap the Select button.

3. Tap the buttons marked with the up and down arrows to select the correct set point.

4. Tap the Enter button.

SB210 Set Point Instructions

1. Turn the unit on.

2. Tap the Menu button.

3. Tap the buttons marked with the minus and plus signs to select the correct set point.

4. Tap the Yes button to indicate that the set point is correct.



Trailer Tire Inflation System

The single most common factor to shorten the life of tires in under-inflation. A tire that is 20%

under-inflated will cut the life of that tire by 25%. The solution is to keep the tires inflated

properly at all times. TransAm accomplishes this by a trailer tire inflation system. The system

monitors and maintains air pressure at a constant and proper level. This system utilizes the air

that is already routed from the truck to the trailer air tanks and used for braking. This system

also utilizes the trailer axels as additional air tanks and move air out to the tires through a rotary

union assembly at the wheel end. This maintains proper inflation levels on all eight tires.

An indicator light on the street side corner radios of the trailer notifies the driver of excessive air

pressure loss and the need for service attention. If this occurs while on the road, contact Road

Assist.

Mobile Communications Forms


Chapter 11 - Mobile Communications Forms

Mobile Communications ................................................................1

Reading Messsages ............................................................1

Sending a Freeform Message .............................................1

Sending a Form Message ...................................................1

Sending Form 050 – Trailer Inspection .............................1

Form 001 Load Commitment.............................................2

Form 002 Arrived at Shipper .............................................2

Form 003 Loaded and Leaving Shipper .............................2

Form 004 Arrived at Pickup ..............................................3

Form 005 Loaded & Leaving Pickup.................................3

Form 006 Arrived at Stop ..................................................3

Form 007 Leaving Stop .................................................... 4

Form 008 Arrived at Final .................................................4

Form 009 Empty ................................................................5

Form 011 Accident ............................................................6

Form 012 Breakdown in Service .......................................7

Form 013 Weather Report .................................................7

Form 015 Update Unloading Time ....................................8

Form 016 Unloading Approval ......................................... 8

Form 017 Special Request .................................................9

Form 019 Trailer # .............................................................9

Form 021 EFS Card Limit .................................................9

Form 024 Arrival at T-Call/Relay......................................10

Form 027 Seal Verification ................................................10

Form 028 New Reefer Fuel In Fourths ............................. 11

Form 029 Arrived at Maintenance Facility ........................11

Form 035 Leaving Maintenance Facility ...........................11

Form 037 Request Preplan Information .............................11

Form 038 Bill of Lading Temperature ...............................12

Form 039 OLATHE NOBLE EQUIPMENT LEASING ..12

Form 040 Report Fuel Level ..............................................13

Form 041 Settlement Inquiry ............................................ 13

Form 042 Scale, Toll, Fax, Pallets and Gate Request ........13

Form 045 Trailer Washout PO Request .............................14

Form 047 Load Lock Request............................................14

Form 049I/C Relations .......................................................14

Form 050 Trailer Inspection ..............................................15

Form 052 Permits ...............................................................15

Form 053 Settlements ....................................................... 16

Form 054 Contractor Load Refused Load ........................ 16

Form 099 Freeform Message ............................................ 18

Military Time Conversion Chart ........................................19



Mobile Communications

When you receive a new message, the unit will notify you with an audible message. The unit

will also audibly read the message to you. The number of new (unread) messages will be

displayed in the Messages widget.

Reading Messages To read your messages, tap the Messages widget. Newest messages are at the bottom of the

screen. Click on the message to read the details.

Sending a Freeform Message To send a freeform message, tap the Messages widget. Click in the area at the bottom of the

screen that displays “Type message…” Enter your message and tap Send when finished.

IMPORTANT: If you are reading a message and click in the area that displays “Type reply…”

you can also enter a message here. However, please be aware that it will reply to only the sender

and if the sender is the system (such as in the case of log alerts), then the message will not be

routed to your Driver Manager. When replying to a message, it is best practice to return to the

area that displays “Type message…” and enter your message in that area.

Sending a Form Message To send a form message, tap the Messages widget. Click the icon at the bottom right-hand

corner of the screen (looks like a piece of paper with check marks and lines). Scroll through the

forms to locate the one you want to send and click on it. Complete all the necessary fields and

tap SEND when finished.

Sending Form 050 – Trailer Inspection When sending form 050, the following fields must be entered in ALL CAPS:

o DRIVER ID

o Y/N (when indicating if defects were found)



001 Load Commitment

You will see the following message: I FULLY UNDERSTAND THE LOAD ASSIGNMENT

AND HAVE THE HOURS AVAILABLE TO LEGALLY PICK UP AND DELIVER THE

LOAD AS SCHEDULED PER THE LOAD INFORMATION. (IF NOT SEND FORM

MESSAGE 099)

If you understand the requirements of the load assignment, select SEND. You will see a

confirmation that the message has been added to the Outbox. Select OK.

If you do not understand the requirements of the load, do not send this message. Instead,

select Back and send form 099 or a Text Message describing what you do not understand.

002 Arrived at Shipper

DROPPING TRAILER (Y) (N) ___

1. Click on the DROPPING TRAILER entry field. Type Y or N indicating whether you

dropped your trailer.

2. Click Send.

003 Loaded and Leaving Shipper

TRLR _____

SHIPPER B/L ________________

WEIGHT ________ PIECES ______

DO YOU HAVE YOUR TRAILER SECURED

WITH YOUR ABLOY LOCK (Y)/(N)?

IMPORTANT: Check your bill of lading for temperature requirements and then make sure

your reefer is set to the EXACT temperature called for on the bills.

NOTE:

You must send this form before you leave the shipper or customer site.

Loaded and leaving shipper must match your logs.

1. Click on the TRLR entry field. Type the number of the trailer hooked to your tractor.

2. Click on the SHIPPER B/L entry field. Type all numbers, letters and dashes in the bill of

lading.

3. Click on the DO YOU HAVE YOUR TRAILER SECURED WITH YOUR ABLOY LOCK?

entry field. Type Y or N.

4. Select Send.



004 Arrived at Pickup

PLEASE GET OUT AND LOOK BEFORE BACKING

When you arrive at a pickup that is between the shipper and consignee, select Send.

005 Loaded and Leaving Pickup

TRLR _____

SHIPPER B/L ________________



NOTE:

You must send form 005 before you leave the shipper or customer site.

Loaded and leaving pickup must match your logs.

1. Click on the TRLR entry field. Type the number of the trailer hooked to your tractor.

2. Click on the SHIPPER B/L entry field. Type all numbers, letters and dashes in the bill of

lading.



4. Select Send.

006 Arrived at Stop

WATCH WHERE YOU STEP

When you arrive at an additional stop that is between the shipper and consignee, select Send.

NOTE: You must send this form as soon as you arrive at the stop. Don’t wait until your

appointment time.



007 Leaving Stop

DO YOU HAVE ANY OVERAGE, SHORTAGE

OR DAMAGE PRODUCT NOTED ON YOUR BILLS OF LADING? Y/N ___

IF YES, DO NOT LEAVE THE RECEIVER

AND CALL RISK MANAGEMENT

RE-SEAL # _________



NOTE: You must send this form before leaving the customer site.

1. Click on the Y/N entry field. Type Y or N indicating whether you have an overage or

shortage on the load or have damaged product.

If you enter Y, call Risk Management immediately.

2. Click on the RE-SEAL entry field. Type the number of the new seal on the trailer.



4. Select Send.

008 Arrived at Final

PLEASE KEEP SIGNED COPY OF BILLS TO

TURN IN WITH PAPERWORK

NOTE: You must send this form as soon as you arrive at the final stop. Don’t wait until your

appointment time.

1. Select Send.



009 Empty

VERIFY ALL PRODUCT IS OFF TRAILER

DO YOU HAVE ANY OVERAGE, SHORTAGE

OR DAMAGE PRODUCT NOTED ON YOUR

BILLS OF LADING? Y/N __

IF YES, DO NOT LEAVE THE RECEIVER

AND CALL RISK MANAGEMENT

DROP TRLR (Y)/(N) ___ P/U TRAILER # _______

TRACTOR FUEL GAUGE IN EIGHTHS: ___

1 THROUGH 8 (EX: 4=HALF)

NOTE:

You must send this form before leaving a customer site. You must be empty and have

the bills signed and in your hand.

Your empty call must match your logs.

1. Click in the Y/N entry field. Type Y or N indicating whether you have an overage or

shortage on the load or have damaged product.

If you enter Y, call Risk Management immediately.

2. Click on the DROP TRLR entry field. Type Y if you dropped your trailer. Type N if you

did not drop your trailer.

3. If you picked up another trailer, click on the P/U TRLR entry field. Type the trailer number.

4. Click on the TRACTOR FUEL GAUGE IN EIGHTHS entry field. Type a number between

1 and 8, indicating the amount of tractor fuel you have. 1=1/8 tank, 2=2/8 tank, 3=3/8 tank,

4=1/2 tank, 5 =5/8 tank, 6=6/8 tank, 7=7/8 tank, 8=full tank.

5. Select Send.



011 Accident

ACCIDENT DATE ______ TIME _____

TYPE OF INJURIES: __________________

__________________________________

__________________________________

__________________________________

AMBULANCE REQUIRED? ___ (Y/N)

TYPE OF DAMAGE: __________________

__________________________________

__________________________________

__________________________________

VEHICLE DRIVEABLE? ___ (Y/N)

COMMENTS: _______________________

__________________________________

__________________________________

__________________________________

NOTE: Call Risk Management from a phone ASAP.

1. Click on the ACCIDENT DATE entry field. To update, click on the month, day, or year and

then click on the arrows to change to the month, day, and year of the accident. Then select

OK.

2. Click on the TIME entry field. To update, click on the hours and minutes and then click on

the arrows to change to the hours and minutes of the accident. Then select OK.

3. Click on the TYPE OF INJURIES entry field. Type a brief description of any injuries

received during the accident.

4. Click on the AMBULANCE REQUIRED entry field. Type a Y or N.

5. Click on the TYPE OF DAMAGE entry field. Type a brief description of the damage to

your equipment.

6. Click on the VEHCILE DRIVEABLE entry field. Type a Y or N.

7. Click on the COMMENTS entry field. Type any comments you have related to the accident.

8. Select Send.



012 Breakdown in Service

012 BREAKDOWN IN SERVICE

SPECIFIC LOCATION: __________________

___________________________________

___________________________________

___________________________________

PHONE # ______________

TRUCK MILEAGE: ________

TRAILER #: _________

BREAKDOWN PROBLEM: ______________

___________________________________

___________________________________

____________________________________

___________________________________

NOTE: Call your Driver Manager ASAP.

1. Click on the SPECIFIC LOCATION entry field. Type in the location of the equipment.

Click on the PHONE # entry field. Type in a phone number where you can be reached.

Type as a continuous number. Do not enter spaces or dashes.

2. Click on the TRUCK MILEAGE entry field. Type in the current odometer reading.

3. Click on the TRAILER # entry field. If you are hooked to a trailer, enter your trailer number.

Click on the BREAKDOWN PROBLEM entry field. Type a description of problem.

4. Select Send.

013 Weather Report

CURRENT WEATHER: __________________

___________________________________

CURRENT ROAD CONDITIONS: __________

___________________________________

___________________________________

1. Click on the CURRENT WEATHER entry field. Type a description on the current weather

conditions

2. Click on the CURENT ROAD CONDITIONS entry field. Type a description of the current

road conditions.

3. Select Send.



015 Update Unloading Time

DATE: ________ TIME: _______

1. Click on the DATE entry field and update to month, day, and year that the unloading will be

complete.

2. Click on the TIME entry field and update to the hours and minutes that the unloading will be

complete.

3. Select Send.

016 Unloading Approval

TRIP #: _________ TRAILER #: ______

CUSTOMER: _____________________

WEIGHT: _____ PIECES: ____________

AMOUNT: _______

LUMPERS NAME: __________________

NOTE: After you send this form, you will receive a PO number and the amount authorized.

You must write the PO number on your receipt and on the Reimbursement form.

1. Click on the TRIP NUMBER entry field. Type the number of the trip.

2. Click on the TRAILER # entry field. Type the number of the trailer to be unloaded.

3. Click on the CUSTOMER entry field. Type the name of the customer where you are

unloading.

4. Click on the WEIGHT entry field. Type the weight of the pieces you need unloaded.

5. Click on the PIECES entry field. Type the number of pieces that you need unloaded.

6. Click on the AMOUNT entry field. Type the amount of the unloading.

7. Click on the LUMPERS NAME entry field. Type the name of the lumper.

8. Select Send.



017 Special Request

REQUESTED CITY/ST CODE: ___________

DATE/TIME OF REQUEST: ______ ______

DATE/TIME OF RETURN: ______ ______

NOTE: Once your home request is approved, you will receive the following message: “Special

Request Form Received and Entered.”

1. Click on the REQUESTED CITY/ST CODE entry field. Type your home city code.

2. Click on the DATE/TIME OF REQUEST and update to the month, day, and year you want

your home request to begin.

3. Click on the field next to DATE/TIME OF REQUEST and type the time you want your

home request to begin.

4. Click on the DATE/TIME OF RETURN and update to the month, day and year you want

your home request to end.

5. Click on the field next to the DATE/TIME OF RETURN and type the time you want your

home request to end.

6. Select Send.

019 Trailer Number

UPDATE TRAILER #: _________

1. Click on the UPDATE TRAILER # entry field. Type the number of the trailer hooked to

your tractor.

2. Select Send.

021 EFS Increase

CARD # _________ TRAILER #: __________

AMOUNT: ______

REASON: ____________________________

____________________________________

____________________________________

____________________________________

1. Click on the CARD # entry field. Type the number of your EFS card.

2. Click on the TRAILER # entry field. If you are hooked to a trailer, type your trailer number.

3. Click on the AMOUNT entry field. Type the amount of the advance you are requesting.

Click on the REASON entry field. Type the reason for the advance.

4. Select Send.



024 Arrival at T-Call/Relay


1 THROUGH 8 (EX: 4=HALF)

NOTE: You must send this form as soon as you arrive at the t-call/relay location.




2. Select Send.

027 Seal Verification

RCV NAME: __________________________

TRUCK #: ___________ TRAILER # ________

TRIP #: _____________

ARRIVAL SEAL #: ______________________

DEPART SEAL #: _______________________

NOTE:

Use this form when a receiver refuses to sign the TransAm seal stamp.

Do not break the seal until you have received a response to this message.

1. Click on the RCV entry field. Type the name of the receiver.

2. Click on the TRUCK # entry field. Type your truck number.

3. Click on the TRAILER # entry field. Type your trailer number.

4. Click on the TRIP # entry field. Type the trip number.

5. Click on the ARRIVAL SEAL # entry field. Type the number of the seal on the trailer when

you arrived at the receiver.

6. Click on the DEPART SEAL # entry field. Type the number of the seal that will be on the

trailer when you depart

7. Select Send.



028 New Reefer Fuel Level in Fourths

0 THROUGH 4, 4=FULL): _____

NOTE:

Every time you fuel your reefer, you MUST send this form to update your reefer fuel level.

If you send in this form with less than a full reefer fuel level, you will receive the following

message: You have submitted a reefer fuel level less than full. Please call your Driver

Manager immediately.

1. Click on the 0 THROUGH 4, 4=FULL entry field. Type the reefer fuel level. Your reefer

should be full and you should never send in less than 4.

2. Select Send.

029 Arrived at Maintenance Facility

1. Select Send.

035 – Leaving Maintenance Facility

1. Select Send.

037 Request Preplan Information

PLEASE SEND PREPLAN INFORAMTION

1. Select Send.



038 Bill of Lading Temperature

IS TEMP CONTROL REQUIRED PER BOL?

(Y)/(N) ___ (IF THE ANSWER IS NO,

ENTER “N” THEN SUBMIT AND IGNORE

THE REST OF THE FORM.) IF ONE TEMP

IS LISTED ON THE BOL ENTER THE SAME

TEMP IN BOTH SPACES. IF NOT SAME

TEMP, ENTER RANGE OF TEMPS LISTED

ON B/L. TEMP LISTED ON B/L __ TO __

NEGATIVE? (Y)/(N) ___

TEMP REEFER IS SET AT ___

NEGATIVE? (Y)/(N) ___

REEFER SET ON CYCLE MODE? (Y)/(N) __

1. Click on the IS TEMP CONTROL REQUIRED PER BOL entry field. Type Y or N.

2. If the bills call for a temperature, complete the TEMP LISTED ON B/L entry fields. If only

one temperature is listed on the BOL, enter the same temperature in both spaces. This is also

the temperature the reefer must be set at.

3. If the bills call for a temperature, click on the NEGATIVE? entry field. Type a Y if the

temperature is below 0. Type an N if the temperature is at or above 0.

4. If the bills call for a temperature, complete the TEMP REEFER UNIT IS SET AT field.

5. If the bills call for a temperature, click on the NEGATIVE? entry field. Type a Y if the

temperature is below 0. Type an N if the temperature is at or above 0.

6. If the bills call for a temperature, click on the REEFER SET ON CYCLE MODE? entry

field. Type Y or N indicating whether you have the reefer set on Cycle mode.

7. Select Send.

039 Olathe Noble Equipment Leasing

ATTENTION

_____________________________________

_____________________________________

_____________________________________

______________________________________

1. Type your message to ONE Leasing personnel regarding your Equipment Lease Agreement.

Examples include questions about preventive maintenance, breakdowns and the lifestyle

lease option.

2. Select Send.



040 Report Fuel Level





2. Select Send.

041 Settlement Inquiry

DRIVER CODE: _________

SOCIAL SECURITY NUMBER: ____________

1. Click on the OWNER CODE entry field. Type your driver code.

2. Click on the SOCIAL SECURITY NUMBER entry field. Enter your social security number.

3. Select Send.

042 Scale, Toll, Fax, Pallets and Gate Request

AMOUNT _____

LOCATION: ______________________

PLACE AN “X” BESIDE THE TYPE OF PO

YOU ARE REQUESTING APPROVAL FOR:

SCALE __ TOLL __ FAX __ PALLETS __

GATE/ESCORT FEE __


You must write the PO number of your receipt and on the Reimbursement form.

1. Click on the AMOUNT entry field. Type the amount of the fee.

2. Click on the LOCATION entry field. Type the location of the scale, toll, fax, pallets or gate

fee.

3. Click on the field next to the type of fee for which you are requesting approval and enter an

X.

4. Select Send.



045 Trailer Washout PO Request

AMOUNT _____ TRAILER #: ________

LOCATION: _________________________



1. Click on the AMOUNT entry field. Type the amount of the washout.

2. Click on the TRAILER entry field. Type the number of the trailer to be washed out.

3. Click on the LOCATION entry field. Type the city and state where the washout is located.

4. Select Send.

047 Load Lock Request

AMOUNT _____

VENDOR: ___________________________

LOCATION: _________________________



1. Click on the AMOUNT entry field. Type the amount of the load locks.

2. Click on the VENDOR entry field. Type the name of the vendor from which you will

purchase the load locks.

3. Click on the LOCATION entry field. Type the city and state where the vendor is located.

Select Send.

049 I/C Relations

ATTENTION

_____________________________________

_____________________________________

_____________________________________

______________________________________

1. Type your message to I/C Relations personnel regarding your Independent Contractor

Owner-Operator Agreement. This form is also used to request advances.

2. Select Send.



050 Trailer Inspection

When you report a trailer defect, a message is sent to TransAm’s Road Assist department. You

cannot pull the trailer until you have been notified by Road Assist that the defect has been

corrected or that the defect does not affect safety and will not result in a breakdown.

TRACTOR: _______ TRAILER: _______

DRIVER ID: ______

DATE/TIME: ______ ____

__ ANY DEFECTS FOUND? (Y/N)

PLACE X TO MARK DEFECT

__ AIR BREAK __ ICC BUMPER

__ AIR BREAK SYS __ LIGHTING/REFLECTOR

__ COUPLING DEVICE __ WHEELS/RIMS

REMKS: ____________________________________________

____________________________________________________

1. Click on the TRACTOR field. Type the tractor number.

2. Click on the TRAILER field. Type the trailer number.

3. Click on the DATE/TIME field and enter the month, day, and year of the trailer inspection.

4. Click on the second field of the DATE/TIME field and update to the time of the trailer

inspection

5. Click on the ANY DEFECTS FOUND? field. Type Y or N.

6. If defects were found, click the field next to the defective item and type an X.

7. If defects were found, click on the REMKS (remarks) field. Type information about the

defect(s).

8. Select Send.

052 Permits

TO PERMITS

_____________________________________

_____________________________________

_____________________________________

_____________________________________

1. Type your message that will be sent to the Permits department.

2. Select Send.



053 Settlements

ATTENTION SETTLEMENTS DEPT.

_____________________________________

_____________________________________

_____________________________________

______________________________________

1. Type your message to Settlements.

2. Select Send.

054 Contractor Refused Load

NOTE: THIS FORM IS TO BE USED BY CONTRACTORS ONLY. COMPANY DRIVERS

CANNOT REFUSED WORK ASSIGNMENTS (LOADS).

I REFUSE LOAD: ___________________

REASON: ____________________________________________________________________

1. Click in the I REFUSE LOAD: field. Enter the trip number you are refusing.

2. Click in the REASON: field. Enter the reason you are refusing the load.

3. Select Send.

099 Freeform Message

FREEFORM MESSAGE

_____________________________________

_____________________________________

_____________________________________

_____________________________________

1. Type your freeform message to your Driver Manager (or Night/Weekend Dispatch).

2. Select Send.



Military Time Conversion Chart

Regular Time Military Time

Midnight ........ 0000

1:00 am .......... 0100

2:00 am .......... 0200

3:00 am .......... 0300

4:00 am .......... 0400

5:00 am .......... 0500

6:00 am .......... 0600

7:00 am .......... 0700

8:00 am .......... 0800

9:00 am .......... 0900

10:00 am ........ 1000

11:00 am ........ 1100

Noon .............. 1200

1:00 pm.......... 1300

2:00 pm.......... 1400

3:00 pm.......... 1500

4:00 pm.......... 1600

5:00 pm.......... 1700

6:00 pm.......... 1800

7:00 pm.......... 1900

8:00 pm.......... 2000

9:00 pm.......... 2100

10:00 pm........ 2200

11:00 pm........ 2300

Elite Transport Auto Hauling Contractors


Chapter 12 – Elite Transport Auto Hauling Contractors

Compensation See Exhibit C (Compensation) in the Independent Contractor Owner-Operator Agreement.

Fuel Discounts The contractor may take advantage of TransAm’s fuel network and receive the benefit of any at-

pump discounts through use of the EFS card.

Dispatch The contractor’s main dispatch contact is an Elite Transport Services employee who can be

reached at 913-815-8865.

The tractor will be equipped with an Orbcomm device that will handle mobile

communication messages, ELD functionality and GPS routing.

The contractor will utilize Vehichaul app portal to receive load information and detailed

information about the shipments he/she will be hauling.

Road Assist Contact Numbers Road Assist Phone ........... 913-324-7159

Road Assist Fax ............... 913-324-7194 or 1-877-654-9233

Over the Road Breakdowns The Road Assist department is here to assist you if you choose. If you would like their

assistance during a breakdown over the road, send form 012, which is routed directly to the Road

Assist department. The Road Assist department will provide you with information to help

diagnose and potentially correct the problem. If additional assistance is required, Road Assist

personnel will do one of the following at your request:

Contact an over-the-road repair facility that will be routed to your location to assist you.

Contact a towing facility to tow your equipment to a repair facility.

Provide you with directions to a repair facility (if the equipment can be safely and legally

driven).