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Course Overview
Empower and invest in yourself
PRO
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2 Course Overview | Professional and Personal Manners and Etiquette | onlineacademy.co.za
CERTIFICATE IN
PROFESSIONAL AND PERSONALMANNERS AND ETIQUETTE
Having good manners and knowing the rules of etiquette is a gift and a skill that never becomes redundant. Knowing and practising proper etiquette is essential in all aspects of life if you want others to respect you. Having good manners will not only improve your business life, but also your social life.
WHAT YOU WILL LEARN:
0102
Table Etiquette
Plan an Event
030405
Types of Business Events
Wine Etiquette
Travelling Abroad
COURSE DURATION
HOUR MODULES
MODULES
HOURS
154-5 The phrase ‘soft skills’ is often used to describe the
skills which characterise relationships and other people, or how you approach interactions.
For many people, the so-called soft skills are often some of the most difficult skills to develop. Job-re-lated expertise (hard skills) are essential in any profession. However, over the last 10 years, under-standing has grown that perhaps soft skills may ul-timately be more important in determining levels of success.
Hard skills are a basic minimum necessity in order to operate in a particular workplace. Whether or not you are successful in your career may depend on how developed your soft skills are.
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Please take note that these hours are only estimated times.
Our online courses and workshop training for continuing professional development, written by professionals for professionals and involving thoughtful online interaction with your peers, go a long way towards resolving issues.
The most significant advantage of self-study is the independence it offers. Studying alone allows delegates to concentrate and focus on their studies at their highest level.
Course Overview | Professional and Personal Manners and Etiquette | onlineacademy.co.za3 3
4 Course Overview | Professional and Personal Manners and Etiquette | onlineacademy.co.za
P R O F E S S I O N A L A N D P E R S O N A L M A N N E R S A N D E T I Q U E T T E
WHAT YOU WILL LEARN• Know how formal place settings work.
• Discuss the different types of spoons.
• Implement medium to high-level planning.
• Explain event management operations.
• Know how to behave at a formal gala event.
• Understand how buffets and cocktail parties work.
• Understand the different types of wine.
• Know how to taste wine.
• Know how to make an international booking.
• Know what to do at the airport.
Course Overview | Professional and Personal Manners and Etiquette | onlineacademy.co.za5 5
WHO SHOULD DO THISCOURSE?
• People who want to learn about the different types of business events and the food and drinks that get served at these events.
• People wanting to know how to behave at business events, and also how to plan an event.
• Persons wanting to learn about travel etiquette.
This short course is designed for the following audience:
For this short course, it is advisable that you have the following experience/knowledge:
• Learners with limited knowledge on the subject.
• Learners with 1-2 years’ workplace experience.
• Learners with basic fundamental skills.
6 Course Overview | Professional and Personal Manners and Etiquette | onlineacademy.co.za
WHAT YOU WILL LEARNP R O F E S S I O N A L A N D P E R S O N A L M A N N E R S A N D E T I Q U E T T E
01TABLE ETIQUETTE
Where your manners are most prominent and on display are at the dinner table. Table manners have evolved over centuries to make eating with others pleasant and sociable. Good table manners are easy to learn, and once you have mastered the skill, it will become part of your everyday life.
03
05
04TYPES OF BUSINESS EVENTS
TRAVELLING ABROAD
WINE ETIQUETTE
Proper table manners are associated with competence and professionalism. Bad table manners leave a sloppy impression and signal a lack of attention to detail. In this module, you will learn about the different business events, including galas, buffets, cocktail parties and business lunches.
The world has become a very small place, and to travel either for business or pleasure is always a privilege. An informed traveller is a safe traveller. When planning a trip abroad, try to study ahead of time to learn as much as possible about the customs, ways of doing business and the potential pitfalls.
Many times, wine is the only beverage that is served at a formal meal – with the exception of champagne, grape juice and water of course. This module will give you a good general knowledge of wine. When choosing wine, if you are not an expert, always ask for the help of a sommelier (wine steward).
02PLAN AN EVENT
Events form part of business and may range from a simple boardroom lunch and a high tea to a huge banquet, or a product launch. The secret is not to overlook something and to make sure the event is a success. You need to use event management checklists and action plans to plan events efficiently.
Course Overview | Professional and Personal Manners and Etiquette | onlineacademy.co.za7 7
THE BENEFITS OF
ONLINE SKILLS DEVELOPMENT
Forget about attending classes for hours, sitting in an uncomfortable chair, and suffering from back pain by the end of the day. You will not be bound to physical class sessions when you opt for online education. All learning materials are provided online, so you’ll easily access them from the comfort of your office or home.
COMFORT
A self-paced system enables learners to make progress with a rhythm that suits them. This does not require attending live sessions; you can access the materials at any time that works for you. If you have to work or take care of your home and children during the day, you can study at night. That’s an advantage the traditional educational system cannot beat.
SELF-PACED LEARNING
The fact that online programs are cheaper when compared to the ones held in a traditional campus setting is enough to convince you to consider them. The average tuition for online courses depends on multiple factors, so it varies from one program to another. Note, free courses don’t usually come with a certificate of completion.
LOWER COSTS
It doesn’t matter where your career stands at this moment; completed programs will always look good on your résumé. It will show potential employers that you’re committed to learning and that you’re eager to obtain more knowledge and new skills. You will certainly become a better candidate for a job promotion.
IMPRESSIVE RÉSUMÉ
8 Course Overview | Professional and Personal Manners and Etiquette | onlineacademy.co.za
Course level: 02Study field: Personal BrandingCourse cost: R1250.00 incl. VAT
Course level: 02Study field: Fundamental SkillsCourse cost: R1750.00 incl. VAT
AVAILABLE NOW AVAILABLE NOW
Have you considered asking your boss to pay? Currently, over a quarter of our learners report that their employer has paid for their course.
Look at our Corporate Package that offers access to ALL OUR COURSES at a fraction of the individual price. Visit www.onlineacademy.co.za to find out more or contact us at [email protected].
R1250.00 including VAT
Pay less with the corporate solution
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