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Over 800 trainees throughout the world have
successfully completed our training program
Training Program
Established 1996
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Welcome to Frenchman’s Creek. I am Achal Goswami, the Executive Director and I would like to take this time to introduce you to Frenchman’s Creek and our training program.
The Frenchman’s Creek Training Program was established in 1996 and we are very proud of the success our training program which has provided to hundreds of interns and trainees. The industry of Country Club Management is becoming a global industry and are being developed throughout the world. Now is the time for you to experience and train in this growing field to become the future leaders in this field.
Take the next few moments and read through this brochure and our training program. Our program is unlike any other as our dedicated management team provides first class training based on their experience and knowledge. At Frenchman’s Creek, we like to think that while you are participating in the hands on training program you are not only creating memories for our membership but creating memories and experiences that you can draw upon as you advance in your career.
Our hands on training program will provide you with a solid foundation to build your career upon.
We look forward to you joining Frenchman’s Creek training program. At the end of this brochure we will provide you the contact information on how to apply.
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Table of Contents The History of Frenchman’s Creek 5
As you arrive 6
Our Club House 7
Our Dining 8, 9
Golf 10, 11
Tennis and Fitness 12
Beach Club 13
Locker rooms, Laundry, Administration, Housekeeping, FCTV 14
About the training program 15
Culinary 16
Golf 17
F&B 18
F&B - Special Events 19
Member Functions- International Trainee Night 20
Member Functions- Carnival & Circus 21
Member Functions- Golf Events 22
Member Functions- Creating Memories 23
More on Training 24, 25
Outside the Clock- Summer Picnic 26
Outside the Clock- Gatherings & Softball Team 27
Contact us 28
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The History of Frenchman’s Creek Beach and Country Club
Since opening in January 1986, Frenchman’s Creek, developed by Haft-Gaines and Associates,
has become one of the leading country club communities of the world, with its array of ameni-
ties and concierge services.
The community has 606 residences (custom estate homes, patio homes, villas and town homes) built on 770 acres
around two of the most famous 18-hole championship golf courses in Florida. It is the only community in South
Florida that offers a Beach Club, deep-water 130-slip marina on the Intracoastal, golf, tennis, spa and fitness
amenities.
The social clubs, golf courses, and tennis complex – with the exception of the Yacht Club and Marina, were ac-
quired by the membership from Haft-Gaines and Associates in March of 1991.
Frenchman’s Creek offers its members 36 championship golf holes, which are ranked among the finest courses in
Florida by the Golf Club and Golf Week Magazines. Designed by Gardner Dickinson and Jack Nicklaus’ Golf Force
Group, our courses present spirited play for the expert and novice players alike.
Central to Frenchman’s Creek’s tennis program are 13 Har-tru tennis courts, lighted for night play and 6 Pickle Ball
Courts and 2 Bocce Lanes. Members and guests enjoy a full schedule of golf and tennis lessons, clinic, tourna-
ments and exhibitions.
The magnificent bi-level Clubhouse structure (90,000 square feet) was originally designed by the Architectural De-
sign Group built by Gerritt’s Construction. In 2000, the clubhouse was renovated by Peacock & Lewis Architectural
Company along with Weitz Golf Company and the interiors by Image Design. The Club features valet parking, a
living room, men’s and ladies’ locker room facilities, casual and formal dining rooms, outdoor patios, bars, loung-
es, card and conversation rooms, kitchen, administration and board rooms, accounting and property owners offic-
es, golf pro shop, cart and bag storage, tennis pro shop and court registration facilities. Our 24,000 square foot
stand-alone spa and fitness facility is open 24/7 and offers state-of-the-art equipment, personalized instruction
and the latest beauty and spa treatments. The facility is equipped with free weights, television and stereo
equipped cardio machines, Gyrotonic and Pilates equipment. Personal trainers and fitness instructors offer a wide
-array of classes and custom-crafted individual instruction. Our diverse class offerings include, step aerobics, Yoga,
Tai Chi, golf fitness, Zumba dance, spinning and water aerobics.
With a tranquil, relaxing atmosphere and private treatment rooms, the Spa is the perfect place to unwind. Profes-
sional massage therapists provide everything from hot stone massage to general relaxation massage, both at the
club and in your home. Facials, waxing treatments, manicures, pedicures and foot massages round out the person-
alized services.
The Country Club, golf and tennis facilities are located off Donald Ross Road, east of Alternate A-1-A in Palm Beach
Gardens.
Our resort style ocean club – The Beach Club – is situated on Celestial Way in Juno Beach, a short distance from
our main property. The Beach Club, opened in 1990, was designed by Steve/Kunik Architects and built by The Flor-
ida Group with interiors by Shatzi’s Design Company. The Beach Club features valet parking, a swimming
patio area, men’s and ladies locker facilities, dining rooms, bar lounge, an open “performing” kitchen, and a
boardwalk over the dunes to the ocean’s edge.
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As you arrive
As you enter Frenchman’s Creek property you will drive by a beautifully landscaped water-
fall entrance and be greeted by our security department. As you continue your journey on
Tournament Drive you will notice wildlife, breath taking landscape and our driving range
before arriving at our magnificent clubhouse.
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The entrance to our clubhouse is of quiet
comfort and elegance.
Our members can sit and enjoy the lobby,
lounge or living room before they dine in one
of our restaurants located with in the club
house.
Our clubhouse provides our members a
choice of dining facilities from sports bar to
fine dining and banquet facilities.
Our Clubhouse
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O ur Dining
19th Hole
Sports Bar
The Grille
Sports Bar Poolside Cafe
Main Dining Room
(set for special event)
The Grille Terrace
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Our Dining
At the main facilities at Frenchman’s Creek, we offer a wide variety of dining facilities for our
members to enjoy. We offer casual dining in our 19th Hole and Sports Bar , fine dining in our
Grille Room and banquet facilities in our Main Dining Room and a Pool Side Cafe.
Above the trainees are preparing for a white glove, synchronized dining service for special
event at Frenchman’s Creek, as part of their hands on training program.
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Golf At Frenchman’s Creek our members can play golf on two championship 18 hole golf cours-
es. Visit our pro shop to purchase the latest golf equipment and fashions, arrange for pri-
vate lessons or register for one of our tournaments.
F or those indi-
viduals study-
ing sports
management,
your hands on training
program will include
training in the golf stag-
ing area, as a caddie, as a
ranger, at the practice
range and in our pro
shop. You will also have
the opportunity to play
with our pro’s and mem-
bers during employee
member tournaments.
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Golf
Hands on training includes learning
how to organize a golf event and be a part of our Member/ Guest or
Member /Staff events. To make every golf event
a memory we all work together.
Pictures: Member & Staff golf event with BBQ to follow.
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Our tennis stadium overlooks our 16 Har Tru Tennis courts lighted for night play. French-
man’s Creek provides a state of the art fitness spa facility with a newly renovated resort style
pool , a lap pool and its own café.
Our hand on tennis training program allows you to work side by side with one of our tennis
pros, working in the pro shop, learning how to merchandise, learning about court mainte-
nance and the operations of a tennis tournament.
In our Fitness Spa, your hands on training will include what it takes to operate and maintain
a fitness spa.
Tennis and Fitness and Spa
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B each Club Located just minutes from the club house, our Beach Club
provides our members with private access to the beach.
The Beach Club specializes in local seafood dishes where our mem-
bers can enjoy their dining poolside or in the restaurant.
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To further your
training experience
you may have rotations
through Administration,
Finance, Housekeeping,
Locker Rooms, Accounting,
Human Resources, Marketing
or FCTV
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About the training program During your twelve month HANDS ON TRAINING at Frenchman’s Creek,
you will be provided with the opportunity to:
Learn how to study the change in clientele demographics
Learn about their demands
Learn your responsibility in anticipating the future
Our training program will provide you with the knowledge and experi-
ence to become leaders in your industry.
The accomplishments of our past trainees who have successfully com-
pleted this program have gone on to become Executive Chefs, Golf Pro-
fessionals, Food and Beverage Directors, Marketing Executives, General
Managers and owners of their own businesses.
We welcome you to take on our training to help you succeed!
Once you are selected to participate in this program, Frenchman’s
Creek will begin to work with you to coordinate the visa process which
will allow you train with us.
The steps to coordinate your visa are a lengthy and expensive process.
To ensure your commitment to us, we request that if selected you ad-
here to the timeframes provided to you at each step of the process to
ensure that your visa is processed
timely. Failure to adhere to these
deadlines may result in your applica-
tion being suspended.
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C ulinary
Training
Program
Action Station • Garde Manger • Pastry •Fine Dining • Banquet
Production • Seafood Specialties • Private Events
Come and learn the American
Cuisine in all our different
outlets! Create the menu for
the International Night and
introduce your dishes
to Special Events!
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GOLF Tra in ing P ro g ram
Caddie
Bag Drop Outside Operations
Golf Course Maintenance
Golf Operations
Pro Shop
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Fo o d and B eve rage
Training Program 1
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3
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Food & Beverage
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Catering & Special Events
3
Facilities and Housekeeping
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Administration
You will have
the opportunity
to train in all of
the restaurants
from pool and
b e a c h s i d e
service to white-
glove formal
dining.
The opportunity is plentiful to e x p e r i e n c e c a t e r i n g a n d special events b o t h a t t h e clubhouse and in private functions at our members homes.
E n j o y t h e
opportunity get to
k n o w t h e
operational aspect
of clubhouse, the
concierge service
and the facility
management.
E n c o m p a s s e s learning about P r o p e r t y Owners, F&B o f f i c e administration, reservations, and concierge services.
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F & B - Special Events
Main Dining Room
at a Seafood Night
Churrasco Night in the Beach Club
Ball room Set up for a Special Dinner & dance Event
These are just a few Events that we offer. You’ll get to know your complete event calendar.
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Member Functions - International Trainee Night
One very special function to all our international trainees , our management and our mem-
bers is the International Trainee Night.
An evening entirely organized by the trainees.
All departments work together to create this one of a kind evening.
From the decorations, the set up, the reception, the dining to the show everything is pre-
pared and organized by the trainees.
Whatever you decide to create for this evening it is your evening. Past shows have included:
SINGING, DANCING, SKITS, LOTS OF Fun & LAUGHTER
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Member Functions- Carnival & Circus For our Holiday Season we set up special attractions for our members & their families,
to create memories.
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Member Functions
Golf Events
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Member Functions - Creating Memories
The Frenchman’s Creek staff is known for creating memories. So every person has an im-
portant role to provide. In the end we are not just setting up a function, we are creating a
memory.
Employees helping to make the Easter Egg Hunt a even bigger fun!
As a snowman for the holidays they also give a smile on every child's face, young or old.
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M ore on our training program…...
At Frenchman’s Creek, we will provide classroom style training twice a week.
As part of our hands on training program you are required to complete online quizzes
through the “ELEAP” program. This will allow you to see your scores immediately and pro-
vide us feedback as to where you may need further instruction.
We encourage your participation in our daily meetings. Your participation in our daily
meetings help us help you gain further knowledge and understanding of how this opera-
tion works and will essentially help you gain a further working knowledge that will follow
you everywhere in your career.
Throughout the year, we have employee get-togethers which allow each of us to get to
know one another on a personal basis from pizza parties, to holiday parties and summer
picnics.
Frenchman’s Creek provides shared living accommodations which include a two bedroom
two bathroom apartment where you will share with 3 others attending the training pro-
gram. The apartment complex which houses our trainees offers swimming pools, a bbq
area, and a fitness gym area. The apartment complex is located near shopping, recrea-
tional facilities, and public transportation. As part of your housing, Frenchman’s Creek
will provide a stipend for electric, and water and we will pay for basic cable and local
phone service. Internet service is available as a shared cost between you and your room-
mates.
Frenchman’s Creek provides transportation from your apartment at scheduled pick up
times and designated locations for pick up and will provide you transportation home after
your shift.
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More on our hands on
training program…...
Weekly trainee classroom instructions, and hand
on seminars conducted by one of our manage-
ment team members.
Annual Health & Wellness Program
Employee Computer room to take ELEAP quizzes
or to access the internet...
Health and Wellness Fairs….
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Off the Clock
Employee summer picnic
As a “Job well done” we all have a fun day for all Frenchman's Creek employees
with Food, Drinks, Games and more.
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Off the Clock Events & Gatherings outside your
training.
The employee's gather to spend some
off-time together from Staff picnic,
secret Santa , holiday party or our
Frenchman’s Creek Softball Team, as
well as many other fun times shared
by all.
Soft Ball Game
where FC competes against other country clubs.
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For further information regarding our hands-on training program, please contact:
Dellesa Johnson
Human Resources Director
Frenchman’s Creek Beach & Country Club
13495 Tournament Drive
Palm Beach Gardens, FL 33410
USA
Phone: 001.561.273-2673
Fax: 001.561.624.8867
Email: [email protected]
P lease visit our website at: www.frenchmanscreek.com
use this link to go to our on-line application:
www.frenchmanscreek.com/employment
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For further information regarding our hands-on training program, please contact:
Dellesa Johnson
Human Resources Director
Frenchman’s Creek Beach & Country Club
13495 Tournament Drive
Palm Beach Gardens, FL 33410
USA
Phone: 001.561.868-6373
Fax: 001.561.624.8867
Email: [email protected]
P lease visit our website at: www.frenchmanscreek.com
use this link to go to our on-line application:
www.frenchmanscreek.com/employment
