OutreachOutreach

Making Training aMaking Training a

Successful Experience Successful Experience

Profile of Participants Profile of Participants

Two-thirds of all family care services Two-thirds of all family care services are provided by family members.are provided by family members.

80% of all family caregivers are 80% of all family caregivers are womenwomen

79% are between the ages of 40-5979% are between the ages of 40-59 20-40% of caregivers are also raising 20-40% of caregivers are also raising

children under 18children under 18

Goals of Weekly Goals of Weekly TrainingTraining

Social Support: A place to Social Support: A place to meet co-workers and develop a meet co-workers and develop a “network”“network”

Ongoing Training: Making Ongoing Training: Making them better workers and them better workers and helping to open and develop helping to open and develop new career pathsnew career paths

Some SuggestionsSome Suggestions

Create a relaxed and supportive Create a relaxed and supportive learning environmentlearning environment

Give the participants a chance to Give the participants a chance to get to know you and know each get to know you and know each otherother

Encourage everyone to participateEncourage everyone to participate Be a good listener and provide Be a good listener and provide

constructive feedbackconstructive feedback

Basic Things to IncludeBasic Things to Include

Refreshments: Feed them and they will comeRefreshments: Feed them and they will come Opening activity or game: Helps everyone Opening activity or game: Helps everyone

interact and get to know each otherinteract and get to know each other Speaker or Video: Be sure to leave time for Speaker or Video: Be sure to leave time for

questionsquestions Highlight Person: Good get to know you activity Highlight Person: Good get to know you activity

and makes them feel special and welcomeand makes them feel special and welcome Door Prize Drawing: Gets them to stay for the Door Prize Drawing: Gets them to stay for the

entire meeting and do evaluationsentire meeting and do evaluations Staff on Hand to Answer QuestionsStaff on Hand to Answer Questions

Sign-In TableSign-In Table

Have everyone Have everyone sign in with their sign in with their name and phone name and phone numbernumber

Make their own Make their own name tagname tag

Pick up handouts Pick up handouts and resource and resource informationinformation

Room SetupRoom Setup

A casual A casual arrangement of arrangement of chairs will help chairs will help them interact them interact with each otherwith each other

Leave room for Leave room for wheelchair accesswheelchair access

Other Group InvolvementOther Group Involvement

PotlucksPotlucks Service Service

ProjectsProjects Book Book

ExchangesExchanges

Resources for MeetingsResources for Meetings

Videos you can borrow: Other home care Videos you can borrow: Other home care organizations, Agency on Aging, Local organizations, Agency on Aging, Local LibraryLibrary

Speakers from within the County: Mental Speakers from within the County: Mental Health, IHSS, Sheriff Department, EOC, APSHealth, IHSS, Sheriff Department, EOC, APS

Other Speakers: Hospitals, Medical Supply Other Speakers: Hospitals, Medical Supply Companies, Red Cross, Hospice, California Companies, Red Cross, Hospice, California Telephone Access Program, Support Groups, Telephone Access Program, Support Groups, Agency on Aging, Adult Schools Agency on Aging, Adult Schools

MarketingMarketing

Phone Calls: Use a sign-in sheetPhone Calls: Use a sign-in sheet Word of Mouth: Use your reception Word of Mouth: Use your reception

and registry staff and registry staff Flyers: Posters and handouts at Flyers: Posters and handouts at

your office, IHSS, other health care your office, IHSS, other health care agencies, local library, County agencies, local library, County Agency on AgingAgency on Aging

Mailers: Only expect a 1% returnMailers: Only expect a 1% return

Attendance Numbers 2004Attendance Numbers 2004

0

5

10

15

20

25

30

35

40

45

Week 1 8 15 26 19 21 20 25 29 19 25 43

Week 2 12 14 30 29 19 29 31 24 30 40 No

Week 3 11 19 26 34 24 22 23 20 27 34 37

Week 4 25 23 24 30 19 19 24 21 32 33 No

Week 5 19 25 29 21

January

February

March April May June JulyAugus

tSeptember

October

November