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TECHNOLOGY IN O3HUB AUGUST 2017
CONTENTS
Ø Room booking panels & screens – page 3
Ø Phones – page 8
Ø Outlook – page 15
Ø Skype for Business – 21
CRESTRON O3Hub SpacesMeet & Collaborate
ROOM BOOKING PANELS
Available Booked
SELECT PANEL OPTIONS
Present files
Start a VideoConference
Check Room Schedule
Select yourConnection Type
Audio Adjustment
Launch
CONNECT WITH THE AIR MEDIA APPLICATIONWhen connected through the Hospital WIFI you can use the Air Media Application(Apple, Windows & Android)
Additionaloptionsarealsoavailable
PRESENTATION SPACES
TOUCH SCREEN COMMUNICATION
Phone Calls Video Conferencing
NON-WIFI CONNECTION OPTIONS FOR LAPTOPS
USB HDMI
NEC PHONES Let’s talk
LOGIN / LOGOUT
To Login
Your Phone should look like the following
Enter your “Extension” then Press the “Set” Key
Enter your “Extension” Number as the Password then Press the “OK” key
Your Phone should look like the following, you are now Logged in
To Logout
Your Phone should look like the following
Press the “L-OUT” Key , you will then see “LOGOUT ?” Press the “L-OUT” key again
Your Phone should look like the following once you have “Logged out”
Welcome! Your UM8700 system provides access to voice, fax, and email messages.
Before You Start
UM8700 internal number
UM8700 external number
Your subscriber mailbox number
55500
8890 5500 then press #
Extension
Your system administrator may also give you a security code to use on first login.
Gaining Access to Your Mailbox
1. Call the UM8700 internal by dialing 55500 then your mail box
2. From Another Ext, by dialing 55500 then press *# then your mail box
3. If prompted, enter your subscriber mailbox number.
4. Enter your security code (or the default code, if your administrator has given you one).
Getting Started
If you want to… Enter
Listen to new messages 1
Record a message for another subscriber
2
Set User Options 3
Listen to saved messages 5
Listen to and recover messages marked for deletion
(current session only)
7
Listening to New messages
If you want to… Enter
Listen to voice messages 1
Listen to fax messages 2
Listen to e-mail messages 3
Listen to messages from outside callers
4
Listen to messages from a specific mailbox
5
Listen to all messages 9
While Listening to a Message
If you want to… Enter
Pause 1
Increase playback speed † 1 4
Decrease playback speed † 1 7
Forward 2
Backup five seconds 3
Delete 4
Save 5
Review 6
Skip to the next message 7
Reply 8
Skip ahead five seconds 9
Listen to message envelope information
0 0
While Recording a Message
If you want to… Enter
Stop recording 2
Backup five seconds 3
Discard and start over 4
Skip ahead five seconds 9
After Recording a Message
If you want to… Enter
Send the message #
Continue recording 2
Discard and start over 4
Review 6
Request future delivery 0 1
Mark the message urgent 0 2
Restrict forwarding of the message 0 3
Request a return receipt 0 5
Leave number where you can be reached
0 8
How to Produce the UM8700 Pocket Guide
This UM8700 Pocket Guide has been produced as a completely editable Microsoft Word document. To produce it, do the following:
1. Print the document double-sided. The margins of this document are set at .5”. If Microsoft Word produces a dialog box reading “The margins of this Document are set outside of the printable area,” select Yes and continue to print.
2. Cut the document along the lower dotted line.
3. Fold the document in half at the center dotted line.
4. Fold the panels on either side back the opposite direction on the relevant dotted lines.
NDA-31623
Issue 1.0
12/24/32 Button Digital & IP
DESI-Less 8 Button Digital & IP
DESI-Less 8 Button IP with Gigabit Support
Reference Sheet
DTL/ITL 12/24/32 Button
Menu
Transfer
Allows the extension user to transfer a call or
make a second call.
Speaker
Controls built-in speaker, which can be used f
DTL/ITL-8LD-1 DESI-Less
DTZ/ITZ 12/24/32 Button
Programmable Keys
These keys can be programmed as either a
Flexible Line key, Programmable Feature key or
One-Touch Speed Dial key.
FUNCTION KEYS
DTZ/ITZ Cursor Key
The Cursor key allows the user to move the
cursor to the Left, Right, Up or Down. The
center button functions as an Enter key.
Recall
Press this key to terminate current call and
re-seize dial tone.
Feature
Used to activate terminal setup functions and to
program One-Touch keys.
Feature + 1 – Turns microphone On/Off.
Feature + 3 – Selects ring tone (Repeat “3” to
select a different tone) (Non-IP terminal).
Feature + 7 – Indicator On/Off. Controls if lamp
flashes when ringing.
Feature + 8 – Direct/Preset dial pad On/Off.
Direct will automatically go off-hook when
number is dialed. Preset will allow the number to
be dialed before going off-hook.
Answer
When the LED on this key is flashing, press the
key to answer a waiting call.
Hold
Press this key to put a call on hold.Hands
Free Dialing/Monitoring. LED on key lights when key is active.
Help
Explanations of Programmable Keys can be
called up on the LCD by pressing this key.
Exit
The user can exit from the Menu or Help mode
by pressing this key.
NOTE:
Feature 7 & 8 are not functional on an SV9300.
MAKE A CALL
Lift the Handset or press Speaker.
Dial the required number.
(For external calls, dial “0” first)
LAST NUMBER REDIAL
Without lifting handset, press the REDIAL
button.
Press the Cursor key left/right to search
the required number.
Press to initiate the call.
Soft Keys
Any feature shown at the bottom of
the LCD is available. The
appropriate feature key is displayed
on the screen according to the call
handling process.
From this key, the user may access additional functions such as Call History and Directory
NDA-31623
Issue 1.0
HOLD
Ask the caller to please hold:
Press the Hold key – held key flashes.
You may replace handset if you wish.
To retrieve a call:
Lift the handset.
Press the flashing line.
NOTE:
For exclusive hold – press Hold twice.
TRANSFER
With a call in progress:
Press the Transfer key.
Dial an extension or external number and
announce the call (optional).
Replace the handset.
NOTE:
If the called extension is busy or does not
answer, press the Transfer to return to your
caller. If the extension does not accept the call,
ask them to hang up and your call is returned.
CONFERENCE
With a call in progress (internal or external)
Press the Transfer key.
Dial an internal or external number.
When the third party answers, press the
Conf soft key.
A three way conference is now
established.
NOTE:
Any party may exit the conference by hanging
up. The two parties will remain connected, as
long as one of the remaining parties is internal.
SWAP CALL
Allows users to toggle between calls
Press the Transfer key (this puts the first call on hold and provides you with dial
tone to call the 2nd party).
Dial required 2nd number.
Press the Transfer key each time you
wish to toggle between the parties.
When finished with one party, hang up on
them and the telephone will ring and
connect you to the other party.
If you dial a busy extension:
Press Call Back (CB) soft key or dial
Access code #0
Replace the handset.
During this time you may make and receive
calls.
When both extensions are free, your
phone will ring.
Lift the handset or press Speaker and the
other extension will ring.
To Cancel:
Press Call Back (CB) soft key or dial Access
code *#
Forwards all calls immediately.
To Set:
Lift the handset and press FDA key or dial
Access code: *1
Dial the destination number.
Replace the handset.
To Cancel:
Lift the handset and press FDA key or dial
Access code: #1
CALL FORWARD NO ANSWER*
Forwards calls only after 4 – 6 rings.
To Set:
Lift the handset and press FDN key or dial
Access cod4 *4
Dial the destination number.
Replace the handset.
To Cancel:
Lift the handset and press FDN key or dial
Access code #4
Forwards calls when your extension is busy.
To Set:
Lift the handset and press FDB key or dial
Access code *3
Dial the destination number.
Replace the handset.
To Cancel:
Lift the handset and press FDB key, or dial
Access code #4
LOGIN/LOGOUT
For IP telephones only.
To Login:
Enter Login code and press SET soft key.
Enter password and press OK soft key.
To Logout:
Press LOGOUT key (display will show
LOGOUT?).
Press LOGOUT key again and wait a few
seconds for handset to logout.
CALL PICK UP
To answer a ringing extension in your
group:
Lift the handset and press PICK soft key.
For answering ringing extensions not in
your group:
Lift the handset, dial Access code ## plus
ringing extension number.
VOICECALL
Allows a user to intercom other digital handsets:
Lift the handset and dial extension
number.
Press Voice soft key and speak over the
intercom.
To store Numbers using One-Touch Keys:
Press the Feature button.
Press an available One-Touch Speed
Calling key.
Enter either extension number or external
number including 0 for an outside line.
Press the Feature button.
To Access:
Press desired One-Touch Speed Calling key
or press Speaker and One-Touch Speed
Calling key to call number.
DISPLAY
To adjust the display:
Press the Cursor button up or down while the
telephone is idle.
SPEAKER/RECEIVER VOLUME
To adjust the Speaker/Receiver volume:
Press the Cursor button up or down during
conversation.
RINGER VOLUME
To adjust the ringer volume:
Press the Cursor button up or down during
ringing.
The user can access the shortcut menu by
pressing the Enter key (center cursor button).
To set the Voice Mail number in the Shortcut
Menu:
From the idle display, (Do not lift
handset).
Press the Feature button.
Press the Enter key.
Enter the Voice Mail pilot number.
Press Feature button to save.
To Use:
Do not lift handset.
Press the Enter key.
Select either Missed Calls to see the
missed calls menu, or Voice Mail to dial
the voice mail pilot.
CALLBACK
CALL FORWARD – ALL*
CALL FORWARD BUSY*
PROGRAMMING SPEED NUMBERS
SHORTCUT MENU
Voice Mail Quick Guide – Westmead Hospital
TO ACCESS VOICE MAIL
INCLUDING FIRST TIME SET UP
** see note
• Internal - Dial 55500
then enter Security Code number
• Internal (from another phone)
dial 55500 *#
enter Security Code
• Externally: dial 8890 5500 (55500)
Once the call is answered, press # followed
by your extn, followed by your Security Code
FIRST TIME SET UP
Dial Voice Mail - Enter Personal ID 0000
You will hear first time introduction that will step
you through the set up procedure:
• set a security code 4-6 digits
• record your first and last name
• record greeting (see example)
Now you must divert your phone to voice mail
Set no answer *4 55500
Cancel no answer #4
Optional Diversions
Set busy *3 55500
Cancel busy/no answer #3
All Calls *1 55500
Cancel all calls #1
The phone will not ring at all - to be set wisely
TO LISTEN TO MESSAGESDisplay Phones have a message wait lamp.
Basic Phones will have a broken or stutter dial tone.
Dial Voice Mail, enter Security Code
Press 1 to listen to new messages
4 to delete message
5 to archive message
* will save message as new
Notes:
Old messages will be deleted after 10 days
• Archive messages will be deleted after 10 days
• Old and Archive messages will delete when listened to. You must archive the message again to save it.
TO LEAVE A MESSAGE (only for voicemail to voicemail)
Dial Voice Mail, enter Security Code
Press 2 then enter desired extension number
To start recording message press 2
Record message then press 2 when finished
For Message Options - Press 1 for Yes
• Review message - 6
• Address to others – 1
• Send message - 5
CHANGE NAME, GREETING OR SECURITY
CODE
Dial Voice Mail, enter Security Code
Record Standard Greeting 313
Change Security Code 314
Record Name 315
STANDARD GREETING EXAMPLE
“Hello this is John Smith, I am unable to take your
call right now. Please leave me a detailed
message after the tone and I will return your call
as soon as possible.
ALTERNATE GREETING EXAMPLE
“Hello this is John Smith, I will be out of the office
until Wednesday. Please leave me
a message and I will return your call. Thank you.
Set this greeting when you are away from your
desk for a longer than normal period.
Note
Contact the Communications Department if
you need Voice Mail set up on your phone.
OUTLOOK Let’s Communicate
SCHEDULING MEETINGS AND USING SFB
Configure Outlook Calendar Settings
View, Share and Schedule Meetings with Groups, Overlay and Schedule Views
Skype for Business Meetings in Outlook
USING OUTLOOK FEATURES AND TOOLS (NOVICE)
Creating Appointments in your Outlook Calendar
Configure Outlook Calendar Settings to suit your needs
View, Share and Schedule Meetings with Groups, Overlay and Schedule Views
Using your Room Finder when scheduling Meetings
Create and join Skype for Business Meetings in Outlook
Managing your Email: Organising with Folders, Search Folders, Flags, Categories and Views
Intro to Tasks in Outlook
USING OUTLOOK FEATURES AND TOOLS (INTERMEDIATE)
Configure Outlook Calendar Settings to suit your needs
View, Share and Schedule Meetings with Groups, Overlay and Schedule Views
Using your Room Finder when scheduling Meetings
Create and join Skype for Business Meetings in Outlook
Managing your Email: Favourites, Search Folders, Categories, Rules and Quick Steps
Automatic Replies in Outlook
VIEWS & SETTINGS
CREATING A SKYPE FOR BUSINESS MEETING
SKYPE FOR BUSINESS Let’s Meet and Chat
SFB FEATURES
Find Contacts
Instant Message
Video Call
Enter Virtual Meetings (Conferences)
PRESENCE
Determine your best way to communicate
Instant Message with Skype
Email with Outlook
Video Conference with Skype
Call with your mobile
VIDEO CALLS AND CONFERENCES
SKYPE FOR BUSINESS SETTINGS
General Settings
SKYPE FOR BUSINESS SETTINGS
Personal settings
SKYPE FOR BUSINESS SETTINGS
Audio device settings
SKYPE FOR BUSINESS SETTINGS
Video device settings