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Leading the wayMulti-Channel
Account Management in
0330 223 0300 www.outico.com [email protected]
The Solution: OUTiCO Multi-Channel Account Managers; highly capable Trusted Advisors who have the competence to engage with customers at all levels in the NHS, deployed using a flexible system that is built around your target customers and accounts.
Where to consider using Multi-Channel Account Managers:
• Is your current Market Access or KAM Team unsustainable? Are their sales results putting pressure on your P&L?
• Is your business potential geographically dispersed and does not require a national team?
• Have you tried and been unsuccessful with ‘outdated’ syndicated teams, telesales or e-detailing methodologies?
• Ever thought you had an exciting brand, but do not believe you have the budget to launch effectively?
OUTiCO Multi-Channel Account Manager Teams have delivered:
At OUTiCO we believe that there is another way, a far more professional, flexible and cost effective approach!
Case Study 1 (Market Access Project)OUTiCO engaged with over 200 CCGs, 62 committed to take action and we delivered 27 positive formulary inclusions in 4 months.
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Case Study 2 (Specialist Secondary Care Project)OUTiCO integrated with our clients ‘in-house KAM team’ and utilised multi-channel telephone, screen sharing & email approaches to deliver sales 15% above the national performance.
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Case Study 3 (Primary Care Project)OUTiCO targeted 4 CCGs at GP account level and in less than 4 months delivered a 17% increase in market share.
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OUTiCO Multi-Channel Account Managers flexibly engage throughout the project with NHS customers using all available sales channels.
Evidence of influencing all NHS customer types
MARKET ACCESS
PENDING
MARKET ACCESS GAINED
Payer engagement to deliver positive product positioning
Sales activity across defined Primary Care accounts
MDS promotion & community pharmacyCommercial
Primary Care
Hospital
Payer
Sales activity across defined Secondary Care customers
Contact OUTiCO; experts in Multi-Channel Account Management;
Please call our Business Development Team;
T 0330 223 0300 or email [email protected]
Metrics that add value
Robust Data Processes & Reporting: All this is supported by:
• CRM built to support data collection and client reporting
• Industry leading data analysis methodology and clarity of reporting
• The latest ‘Cloud Based Telephony’ designed to enhance customer experience
