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Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006 http://www.obs- itconsulting.com

Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

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Page 1: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

Out of the Box Solutions Frankfurt/MainPresentation by

Dipl.-Ing. Ralf StefflerNetcool Certified Consultant

01.09.2006

http://www.obs-itconsulting.com

Page 2: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS Solutions

Umbrella Management Center

Picture Database

3 Out of the Box Solutions

Enterprise Information Server

Page 3: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS-Architecture

Apache WebserverMySQL DB ServerUMC-Application

SuSE

programmable UMC-Application

Central Alarm Collector

PHP

Probes

Secure ShellSecure Copy

VNC

Virtual Network Computing

DB

MySQL database

SSH

Page 4: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS-Components

MySQL

Novell

Apache

PHP

Page 5: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

LAMP Platform

PHP

Linux

MySQL

Apache

All for free !SugarCRM

Mambo

Joomla

Page 6: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

Espresso instead of Java

Rapid Prototyping

Open Source Software

PHP-Scripting

Page 7: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

PHP-Middleware

Secure Integration of a SQL Database

Apache

Middleware

SQL DB

PHP

SQL

httphttps

Firefox

Internet Explorer

Mozilla

Page 8: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS-Login

Transaction Collision Detection

Multiple Language Support

Virtual Notepad

Page 9: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS-Forms

Customers

TroubleTickets

Devices

Alarms

Orders

Service Providers

Services

Users

Page 10: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS Form Generator

Automatic integration in OBS Application

#genform formname password

>create tables

>create indexes

>create HTML-forms

Page 11: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS-Security

Highly protected SQL-Database

Integrated Firewall

Each Form Password protected

Bastíon Host Concept

All Queries encrypted through https

Encrypted Login

Bad Logins & IP-Address check

Page 12: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS-Notepad

With Automatic Timestamping

For each Form

OBS-Notepad

Page 13: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS Cold Standby

99,99%AT = 2 S1 - S22

EIS

Switch

99%

99%

EIS

S2

S1

Availability:

Page 14: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS Scalability

SPEED

Linux

CPU

RAM

SMPH

3G

z

C4

PU

G4

B

Super-Computer

Raid

at best possible Price

Page 15: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS Virtual Database

~1 Billion Records

Response Time < 3 seconds

Documents & Pictures reside outside of DB ( ~ 1 TByte)Database

Page 16: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS Database Model

Customers

Contacts

Cars

Notes

3 level tree structure

Easy

to

extend

customer-oriented

1:n

1:n

customer

Row_idcustomer...

Row_idcustomer...

Details

Notes

Page 17: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS Search Options

1. Simple search on rowid

2. Automatic wildcard search

3. Phonetic search on names

Select * from table where column like ´?%´

order by column desc ;

Result:

Page 18: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

EIS Cool Colours

EIS Cool Colours are based on:

1. SLA

2. Priority

3. Status

Page 19: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

Web Ticket System

WTS

CustomerViews

UMC

InternalViews

PHP

Secure Customer Access to the UMC

https

Page 20: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

Spanish Web Tickets

Spanish

Page 21: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS-Summary

3 Level Access Control

Intrusion Detection

Very Little Bandwidth Demands

Multiple Desktops (Browser & DB Clients)

Extremly Fast SQL-Database

Central System Administration

Online Application Changes

Page 22: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS Conclusion

Multiple Language Support

Transaction Collision Detection

3 Out of the Box Solutions

Open Source Software

LAMP Platform

Page 23: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS Customers

Companies, that want to improve their information management.

Companies, that want to monitor and analyse protocol und alert files

Companies, that want to store any kind of digital data, documents and pictures in a central database.

Page 24: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

OBS Virtual Machines

Windows XP

Mobile

BrowserComputing

https

VMware

EIS PDBUMC

Page 25: Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant 01.09.2006

Consulting

http://www.obs-itconsulting.com

Out of the Box Solutions