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MaryAnn Bencin M.A., CCC/A, FAAA Certified Audiologist 5834-A Heisley Road, Mentor, Ohio 44060 www.maryannsfamilyhearing.com Hearing Aids & Related Services 440-357-HEAR (4327) 5834-A Heisley Road, Mentor, Ohio 44060 440-357-HEAR (4327) • Fax: (440) 357-4328 www.maryannsfamilyhearing.com OUR LOCATION 44 Route 2 Heisley Road Diamond Center St. Progress Parkway Hendricks Rd. Tyler Blvd. Jackson Street Mentor Ave. Our Mission Statement At MaryAnn’s Family Hearing To be Responsible by providing our clients with quality hearing products, supportive counseling and reliable service. To Serve by focusing on each person as an individual, unique and important. To Educate and Encourage so that we may enrich the lives of those who trust us with their care. Handicapped Parking is available just steps from the entrance of our Wheelchair Accessible Facility.

Our Mission Statement OuR LOCAtiOn At MaryAnn’s Family Hearing · Regina Kopera Office Manager Regina has over 20 years experience in customer service and insurance processing

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Page 1: Our Mission Statement OuR LOCAtiOn At MaryAnn’s Family Hearing · Regina Kopera Office Manager Regina has over 20 years experience in customer service and insurance processing

MaryAnn BencinM.A., CCC/A, FAAA

Certified Audiologist

5834-A Heisley Road, Mentor, Ohio 44060

www.maryannsfamilyhearing.com

Hearing Aids & Related Services

440-357-HEAR (4327)

5834-A Heisley Road, Mentor, Ohio 44060440-357-HEAR (4327) • Fax: (440) 357-4328

www.maryannsfamilyhearing.com

OuR LOCAtiOn

44

Route 2

Heisley Road

Diamond Center St.

Progress Parkway

Hendricks Rd.

tyler Blvd.

Jackson Str

eet

Mentor Ave.

Our Mission StatementAt MaryAnn’s Family Hearing

to be Responsible by providing our clients with quality hearing products,

supportive counseling and reliable service.

to Serveby focusing on each person as an individual,

unique and important.

to Educate and Encourage so that we may enrich

the lives of those who trust us with their care.

Handicapped Parking is available just steps from the entrance of our Wheelchair Accessible Facility.

Page 2: Our Mission Statement OuR LOCAtiOn At MaryAnn’s Family Hearing · Regina Kopera Office Manager Regina has over 20 years experience in customer service and insurance processing

MaryAnn Bencin M.A., CCC/A, FAAACertified Audiologist

MaryAnn has worked in Lake County for over 20 years. Most of her professional career has been specifically dedicated to hearing aid fitting and counseling.

She is certified by the American Speech, Language and Hear-ing Association (ASHA) and Licensed by the State of Ohio. MaryAnn is a fellow of the American Academy of Audiology, and member of the Ohio Speech and Hearing Association.

Regina Kopera Office Manager

Regina has over 20 years experience in customer service and insurance processing.

When you call to schedule an appointment or make an inquiry, it is Regina who will most likely answer the phone and assist you. She is genuinely kind and caring, and a terrific resource for our clients. Regina is well versed in insurance matters, needs-based assistance programs and creative financing options.

At the time of your office visit, with your insurance cards handy, Regina can contact your health insurance company to see if you are entitled to any hearing aid related benefits. If you do have coverage, we submit your insurance claim for you.

Our ServicesComplimentary hearing test with consultation

Complimentary digital hearing aid demonstration

Video Otoscopy You can look inside of your ear canals!

Hearing Aids fit with personalized counseling & follow-up care

Hearing aid maintenance, reprogramming & repair

Custom Ear Molds for hearing aids, noise reduction/hearing conservation, swimming, & comfortable use of cell phones, iPods, MP3 players, etc.

Hearing Aid AccessoriesBatteries

Hearing Aid Supplies

Assistive Listening Devices such as Amplified Telephones, Safety/Alerting Devices, TV amplifiers and Personal FM Systems

Payment OptionsWe are Network providers for several Insurance plans.

We are affiliated with many group benefit programs.

We accept MasterCard/Visa/Discover/Care Credit

No-Interest Financing is Available.

Gift Certificates are available for those wishing to give the gift of hearing.

Our ApproachThe sense of hearing is both pleasurable and benefi-cial. Purchasing hearing aids begins a journey back to the sounds of your life, a desirable and sensible destination. We are your journey’s guide, and we strive to make your experience “HEAR WitH uS” comfortable, informative and enjoyable.

You will need a hearing test. Not to worry, it is painless and it is free. Many factors will be considered as we formulate our recommendations for you, such as your lifestyle, dexterity, personal preferences, and the prescriptive needs of your hearing loss.

Should hearing aids be recommended, we let you experience today’s natural amplification for youself. We want you to learn what we already know: to hear again is truly liberating. At MaryAnn’s Family Hearing, we regularly witness wonderful, life altering moments. HEARing AiDS ARE LiFE EnHAnCing inStRuMEntS.

On the day you are fit with your selected hearing instruments, you will receive comprehensive training for their use and care. Follow-up visits will be scheduled to monitor your progress, customize your programming, and perform follow-up tests to ensure optimal results, Once you are comfortable with hearing aid wear and care, you will be placed on a maintenance schedule consisting of regular check-ups every 3-4 months. It is of the utmost importance that you continue to hear well. Remember, this is a journey!

We warmly welcome you to schedule a no-charge visit with us soon. Experience the difference that MaryAnn’s Family Hearing can make in your family’s life.

“Serving the Lake County Community for over 20 years!”