• Our goal is to build relationships and create partnerships with our clients by providing the highest level of service and communication.

Mission Statement

Key Office LocationsCorporate Office

Expedited Logistics and Freight Services, Ltd.2928 – A Greens Rd., Ste. 100

Houston, TX 77032Tel: 281-442-3323Fax: 281-442-3135

Website: www.elfsfreight.com

Beaumont Office Dallas Office2430 West Cardinal Dr., Ste. B 755 Port America Place Ste.

320Beaumont, TX 77705 Grapevine, TX 76051Tel: 409-842-0333 Tel: 817-416-8652Fax: 409-842-0343 Fax: 817-416-0215

Lake Charles Office2850 Beglis Pkwy.Sulphur, LA 70665Tel: 337-527-6640Fax: 337-527-6647

IntroductionIntroduction

•Our CompanyOur Company– Company Business ModelCompany Business Model– Customer ServiceCustomer Service– Investment in TechnologyInvestment in Technology– Investment in PeopleInvestment in People

•ServicesServices

•Our CustomersOur Customers

Our CompanyOur CompanyComprehensive Transportation and Logistics Comprehensive Transportation and Logistics

Services Company Providing:Services Company Providing:

• Full Service Freight Forwarder – Intl. and Full Service Freight Forwarder – Intl. and DomesticDomestic

• Customs House Brokerage ServicesCustoms House Brokerage Services

• Full Truckload and Truckload Brokerage ServicesFull Truckload and Truckload Brokerage Services

•Flexible, time sensitive serviceFlexible, time sensitive service

• Worldwide CoverageWorldwide Coverage

• Real time communication Real time communication

• 24 Hour Customer Service24 Hour Customer Service

• Special Logistics Services developed around Special Logistics Services developed around customers specific needscustomers specific needs

Company Business ModelCompany Business Model

Warehouse Freight Preparation:

Verify Weight / Dims / Quantity

Freight Consolidation

Crating and Packing

Order Received from Customer via Phone / Email / Online Shipping System

Pickup from Supplier for both Domestic and Intl. Shipments

Delivery to Warehouse for Shipment Processing

Domestic and Intl. Forwarding:

Air / Ocean BookingDocument Preparation

Transfer to Pier / AirportCustomer Service Follow UP

Delivery to End User

Company ServicesCompany Services• AirfreightAirfreight

– DomesticDomestic– InternationalInternational

• GroundGround– Local Pickup and DeliveryLocal Pickup and Delivery– Full Truckload / Truck BrokerageFull Truckload / Truck Brokerage– Less than Truckload / EconomyLess than Truckload / Economy– Specialized Heavy Haul and Permit LoadsSpecialized Heavy Haul and Permit Loads

• OceanOcean– LCL / FCL / Break BulkLCL / FCL / Break Bulk

• Warehousing and LogisticsWarehousing and Logistics– Warehousing, Inventory, and Distribution Warehousing, Inventory, and Distribution

Services Services – Packing and CratingPacking and Crating– On-site Transportation ManagementOn-site Transportation Management

• Value-addedValue-added– Real Time CommunicationReal Time Communication– ReportingReporting

AirfreightAirfreightDomestic Service LevelsDomestic Service Levels

– NFO – Next flight Out – Delivery by fastest routing possible. NFO – Next flight Out – Delivery by fastest routing possible. – Priority – Delivery by Noon the following business day. Priority – Delivery by Noon the following business day. – Next Day Regular – Delivery by 5 p.m. the following business day. Next Day Regular – Delivery by 5 p.m. the following business day. – 22ndnd Day – Delivery by 5 p.m. the 2 Day – Delivery by 5 p.m. the 2ndnd business day. business day. – Economy – Delivery by 5 p.m. within 3-5 business days. Economy – Delivery by 5 p.m. within 3-5 business days. – Charter Services available.Charter Services available.– Time specific deliveries available for all service levels.Time specific deliveries available for all service levels. – Hazardous MaterialsHazardous Materials – Hand carries available.Hand carries available.

International Service LevelsInternational Service Levels

– NFO – Next Flight Out – Delivery by fastest routing possible. NFO – Next Flight Out – Delivery by fastest routing possible. – International Priority / Express – delivery within 1-2 business days. International Priority / Express – delivery within 1-2 business days. – International Standard – delivery within 2-3 business days. International Standard – delivery within 2-3 business days. – International Economy – delivery within 3-5 business days. International Economy – delivery within 3-5 business days. – Charter Services Available. Charter Services Available. – Hazardous MaterialsHazardous Materials– Hand carries available.Hand carries available.

Domestic Trucking and Hot ShotDomestic Trucking and Hot Shot• Hot Shot Delivery and Courier ServicesHot Shot Delivery and Courier Services

– Direct – 90 minute or fastest driving timeDirect – 90 minute or fastest driving time– Hot Shot – 2-4 hour service time.Hot Shot – 2-4 hour service time.– Regular – 4-6 hour service time.Regular – 4-6 hour service time.– These services include all types of equipment including:These services include all types of equipment including:

• Cargo Vans and Pickup Trucks with pipe rack.Cargo Vans and Pickup Trucks with pipe rack.

• Box Truck and open bed flat bed vehicles ranging from 9’ to up to 24’Box Truck and open bed flat bed vehicles ranging from 9’ to up to 24’

• Goosenecks ranging from 24’ up to 40’Goosenecks ranging from 24’ up to 40’

• Specialty Equipment available when needed. Ex. Rollback TrucksSpecialty Equipment available when needed. Ex. Rollback Trucks

• Truckload ServicesTruckload Services

• Van and Flatbed equipment.Van and Flatbed equipment.

• Single Drop and Double Drop deck equipment. Single Drop and Double Drop deck equipment.

• Full and Partial load services available. Full and Partial load services available.

• 48 state Authority including Permit load availability. 48 state Authority including Permit load availability.

• Company owned equipment, Dedicated independent Contractors, and Brokered Company owned equipment, Dedicated independent Contractors, and Brokered services.services.

Ocean ForwardingOcean Forwarding

• Less than container Load ShipmentsLess than container Load Shipments– Global Consolidation Services worldwide.Global Consolidation Services worldwide.

• Full container Load ShipmentsFull container Load Shipments– Through our NVOCC we offer contract rates to our customers without Through our NVOCC we offer contract rates to our customers without

Minimum Quantity Contract (MQC) requirements. Minimum Quantity Contract (MQC) requirements. – Special equipment offered: Flat Racks, High Cube, Open Tops, and Special equipment offered: Flat Racks, High Cube, Open Tops, and

Mafis. Mafis.

• Break Bulk ShipmentsBreak Bulk Shipments– Heavy and Out of Gage Cargo services available. Heavy and Out of Gage Cargo services available.

• Hazardous Material ShipmentsHazardous Material Shipments– Both LCL and FCL services available for your Hazardous Material Both LCL and FCL services available for your Hazardous Material

Shipments. Shipments.

• Full and Partial Ocean Charter ServicesFull and Partial Ocean Charter Services

Warehousing and LogisticsWarehousing and Logistics• Standard warehousing for a variety of materials that are palletized or non standard Standard warehousing for a variety of materials that are palletized or non standard

bulk commodities.bulk commodities.– Examples of materials we handle are: Metal Castings and forgings, Candy Examples of materials we handle are: Metal Castings and forgings, Candy

products, Paper and Printed materials, Electronic and Server Racks, as well as products, Paper and Printed materials, Electronic and Server Racks, as well as Oilfield products and supplies. Oilfield products and supplies.

• Inventory SystemInventory System– Online inventory system that manages your inventory by your preset product Online inventory system that manages your inventory by your preset product

levels.levels.

– Management of each product by purchase order or line item detail.Management of each product by purchase order or line item detail. – Reporting available online.Reporting available online.

• Packing and Crating available for every size shipment.Packing and Crating available for every size shipment. • Distribution of inventory is available through one of our numerous services from Distribution of inventory is available through one of our numerous services from

Domestic to International locations. Domestic to International locations. • On-site Transportation ManagementOn-site Transportation Management

• Dedicated on site employees are available to manage our customers logistics needs. Dedicated on site employees are available to manage our customers logistics needs.

• These employees are the liaison between Expedited Logistics and our customers. These employees are the liaison between Expedited Logistics and our customers.

• A complete computer system will be installed at the customer site.A complete computer system will be installed at the customer site.

Web Freight Pro Cargo Web Freight Pro Cargo Management SystemManagement System

• Electronic transfer of customers PO’s Electronic transfer of customers PO’s into our WFP system.into our WFP system.

• Online tracking of shipment from Online tracking of shipment from arrival at ELF’s warehouse to delivery arrival at ELF’s warehouse to delivery at consignee.at consignee.

• Online visibility of shipping Online visibility of shipping documents.documents.

• Customizable shipment reports.Customizable shipment reports.

Customer ServiceCustomer Service

• Dedicated Service RepresentativesDedicated Service Representatives

• Communication 24 hours a day/ 7 Communication 24 hours a day/ 7 days a weekdays a week

• Email ‘Status’ NotificationsEmail ‘Status’ Notifications

• Daily Billing ReportsDaily Billing Reports

• Online Shipment Tracking Online Shipment Tracking

Investment in PeopleInvestment in People

• AccountabilityAccountability– Compensation Based on PerformanceCompensation Based on Performance– Hire people with entrepreneurial spiritHire people with entrepreneurial spirit

• Experience / TrainingExperience / Training– Recruit Highly Experienced IndividualsRecruit Highly Experienced Individuals– Develop and Train through Business Educational Develop and Train through Business Educational

ProgramsPrograms– Promote from WithinPromote from Within

Our CustomersOur Customers

A Successful PartnershipA Successful Partnership

Expedited Logistics and Freight Services, Expedited Logistics and Freight Services, Ltd.Ltd.