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OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc. Dan Fauchier, CMF Senior Lean Coach – The ReAlignment Group

OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Page 1: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA.

High Performance TeamingPresenters:Bob BetzSenior Vice President – McCarthy Building Companies, Inc.

Dan Fauchier, CMFSenior Lean Coach – The ReAlignment Group

Page 2: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

Commonly Asked Questions

1. Will I be able to get copies of the slides after the event?

2. Is this web seminar being recorded so I or others can view it after the fact?

NOYESü

NOYESü

Page 3: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

Have A Question?

How to submit questions to the Speaker during this Web Cast

Click on your Pop-Down Tool Bar

Page 4: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Agenda

• Introductions• What is High Performance Teaming?• UCSD Biomedical Research Facility II

– Why and How?

• Results • Metrics• Takeaways• Final Assessment• Q&A

Page 5: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

WHAT IS HIGH PERFORMANCE TEAMING?

High Performance Teaming

5

Page 6: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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What is High Performance Teaming?

• Moving from vertical silos

• To Horizontal Teams– Executive– Manager– Field

Page 7: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

Level 1 Thinking - Personal/Professional

Page 8: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

Level 2 Thinking - Business/Organizational

Contracts

Owner Contractor

Designer

Fort Mentality

Page 9: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

Level 3 Thinking - Project First Thinking

3rd Level Focus

Always Asking First: “What’s Best

for the Project?”

Page 10: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

HPT allows teams to…

• Focus on tasks at hand• Forecast risks• Forecast opportunities• Manage systems• Encourage professionalism• Encourage collaboration• Quickly resolve inevitable conflicts

Page 11: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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What is High Performance Teaming?

• Quickly resolve inevitable conflicts

SimplifySimplifySimplify

Resolve issues at the lowest level

Elevate unresolved issues quickly through a simple 3-tier process

OLD WAY

NEW WAY

Page 12: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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High Performance TeamingFie

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Page 13: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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The 5 Big Ideas

Collaborate;Really Collaborate

Networks ofCommitment

Tightly CoupleLearning w/ Action

OptimizeThe Whole

IncreaseRelatedness

Courtesy LCI

Page 14: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

UCSD BIOMEDICAL RESEARCH FACILITY II

High Performance Teaming

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Page 15: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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UCSD Biomedical Research Facility II

• 200K sf, 5-story Research Laboratory + 7-story Office wing, LEED Platinum, completed 2013

• Owner: UCSD• Builder: McCarthy Building Companies, Inc.• Designer: ZGF Architects• Facilitator: The ReAlignment Group• Procurement: CM/GC; Select Bid - Fee/GC’s

Page 16: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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UCSD Biomedical Research Facility II

• Incorporated techniques and strategies from:– Integrated Project Delivery– Design-Build– Design Assist

• Promoted a collaborative delivery model− Facilitated a seamless transition from Preconstruction to

Construction

• Lean Construction theory– Informed the processes– New, more collaborative and reliable partnering model– Utilized pull planning for collaborative scheduling

Page 17: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Pull Planning the MEPs

Page 18: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

QUARTERLY PRE-SESSIONONLINE SURVEYS

High Performance Teaming

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Page 19: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Pre-Session Surveys

Page 20: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Pre-Session Surveys

Page 21: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

QUARTERLY HPT SESSIONS(FACILITATED)

High Performance Teaming

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Page 22: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Session Agenda

• Introductions + What surprised you most in the last 90 days?

• What’s Working? What’s Not Working?– In vertical silo teams– From survey, plus live discussion – pick top 3 & report

• Identify Risks and Opportunities– In horizontal teams: Executive, Manager, Field

• Top 4 Risks, Mitigation Strategies & Action Items• Trust Assessment• Plus / Delta• Takeaways

Page 23: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Start as Whole Group, then break out into Silo Teams

What’s Working? What’s NOT Working?

Page 24: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Then flip to Horizontal Teams

• Executive– Across all the Silos– UCSD– McCarthy– ZGF– Major Trades

Page 25: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Horizontal Teams: Risks & Opps

• Manager– Across all the Silos– UCSD– McCarthy– ZGF– All Trades– Inspectors

Page 26: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Horizontal Teams: Top 4 Risks

• Field Team– Across all the Silos– UCSD– McCarthy Sup’t– ZGF (on site)– All Trades

Page 27: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Break out into Issue Groups

Page 28: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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“Live Notes” become Report

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Goals Progress

Page 30: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Risks & Opportunities

Page 31: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Top 4 Risks/Issues & Action Items

Page 32: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Plus / Delta

Page 33: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Takeaways

Page 34: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

RESULTSHigh Performance Teaming

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Page 35: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Results

• 6 Quarterly Meetings of 50, then 40, then 30• Individual horizontal team meetings throughout

– Removed one problem individual – mutual agreement

• High Performance Teaming benefits all stakeholders:– Owner’s management team– Facilities personnel– End users– Architect– Contractor– Consultants– Trade subcontractors

Page 36: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

METRICSHigh Performance Teaming

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Trust Assessment

8.19

Page 38: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

Team Members’ Trust Levels

5/1/

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Series1

Steady in the 8’s

Page 39: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

5 6 7 8 9 100

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20

30

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Team Members’ Trust Levels

Page 40: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

TAKEAWAYSHigh Performance Teaming

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Page 41: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Takeaways

• Finished on time, on budget, Platinum quality• Open communication throughout the entire

project between all levels of the Team• Pull planning was an excellent compliment to the

to HPT process – Facilitated field collaboration• Change resolution uneventful• All issues resolved at the Management/Field Level

of the project• Goal setting by each HPT Group raised the bar on

performance for the project

Page 42: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

FINAL ASSESSMENTHigh Performance Teaming

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Page 43: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Final Assessment

• Using High Performance Teaming– Owner realizes quantitative results

• Performance enhancements• Delivery of high quality• Meet a fast-track schedule• Collaborative budget control – target value budgeting• Maintain safe jobsite• Foster camaraderie amongst all team members

• Drives all project participants to “Project First” thinking– Streamlining team focus on– What’s ultimately best for the project.

Page 44: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

Questions and answers

Page 45: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

Have A Question?

How to submit questions to the Speaker during this Web Cast

Click on your Pop-Down Tool Bar

Page 46: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

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Following Today’s Web Cast

Watch your inbox for directions on where to go for downloading today’s presentation and recording.

To contact:Bob Betz

[email protected] Fauchier

[email protected]

Page 47: OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA. High Performance Teaming Presenters: Bob Betz Senior Vice President – McCarthy Building Companies, Inc

OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA.

High Performance TeamingPresenters:Bob BetzSenior Vice President – McCarthy Building Companies, Inc.

Dan Fauchier, CMFSenior Lean Coach – The ReAlignment Group