OSG Operations and WLCG Interoperations

25 September, 2009

2March 11, 2008 USCMS Tier-2 Workshop

Before We Dig In…

• OSG Operations Overview

• OSG/WLCG Interoperations

• Some Thoughts on Future Areas of Collaboration

3March 11, 2008 USCMS Tier-2 Workshop

An Average Day on OSG

• ~ 100 sites

• ~ 30 VOs

• 20 September: 235,000 jobs (92% successful) 340,000 wallclock hours About half of the jobs were run on

resources NOT owned by the VO that owns the resources

4March 11, 2008 USCMS Tier-2 Workshop

OSG Operations

• Operational Infrastructure Monitoring

RSV VOMS Monitor GIP Validator (GLUE Schema)

Information Systems BDII ReSS

Administrative Services OIM Trouble Ticketing System Software and Certificate

Caches Gratia Accounting

Notification Tools RSS News Feed Email Notifications

Documentation Services OSG TWiki

• Operational Support 24x7x365 Email and Phone

Response Immediate Action on Critical

Services and Security Incidents

Next Business Day on All Other Issues

Trouble Ticket Tracking Ticket Exchange with OSG

VOs Follow up and push to

resolution

Communications Hub for OSG Weekly Operations

Teleconference Community Notification

Messages

5March 11, 2008 USCMS Tier-2 Workshop

OSG/WLCG Interoperations(Not to be confused with

Interoperability)

• Interoperations Infrastructure Trouble Ticket

Exchange Currently Being

Updated

SAM Availability and Reliability Reporting Status Reporting Downtime Reporting

• Operational Support Trouble Ticket

Tracking Weekly WLCG

Operations Teleconference

Exchange of Knowledge in Face to Face Meetings

6March 11, 2008 USCMS Tier-2 Workshop

Future Areas of Collaboration

• With ATLAS and CMS data-taking on the horizon extending support services may be desirable Improved Procedures for Trouble Ticket Exchange WLCG Chat Room, with time differences we could

have direct support 14 hours per day

• Operations Automation• Administrative Modeling of Grids• RSV/SAM Test Probes• Joint Probe Repositories

7March 11, 2008 USCMS Tier-2 Workshop

Questions?