OSCON 2010 - July 21, 2010

Open Government - San Francisco

Dave Geller

Business Analyst - Emerging Technologies

Department of Technology

City and County of San Francisco

Agenda

Origins

Open Source

Open Government

Future Innovation

Origins

311 - CRM Public Launch March 29, 2007

Maturity Reached by May 2008 311 service requests taken for 17 departments Innovation in other areas began to be explored Consultant retirement

Open Source - Lab

6 servers 64 bit dual-quad processors, 32GB RAM, 250GB 2 Windows, 4 Linux

Parallels Virtuozzo Density and price

LAMP Stack RHEL 5.2 Apache 2.2.3 MySQL 5.0.45 PHP 5.2.6

MediaWiki

SugarCRM

Pligg

WordPress

Open Source - Apps

Lessons Learned

Metrics

Hand-offs

Open Government

DataSF

App Showcase

Open Source Software Policy

Open Government - Initiatives

Twitter to 311

Open311

Lessons Learned

Executive Sponsorship

Metrics

Hand-offs

Contracts

Future Innovation

SFAppStore Standing Cloud One click installs

SugarCRM – GSA HR Flex use of SugarCRM

CiviCRM – SFPD First install of CiviCRM

EAS (fka MAD) Authoritative City addressing…stay tuned

E-Government Enterprise zone Consulting with departments