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OSCA R&D Areas / Programs. Inter-enterprise models extended enterprise supply chain collaborative commerce. Programs Inter-enterprise Business Integration Knowledge Management e-Manufacturing. Knowledge Management. Inter-enterprise Business Integration. Portals. - PowerPoint PPT Presentation
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Institute of Manufacturing Technology
Manufacturing Information Technology Division
OSCA R&D Areas / ProgramsOSCA R&D Areas / Programs
Internet, Web, IT Technologiesemerging and standards
Enterprise Architecture& Framework
KnowledgeManagementInter-enterprise
Business Integration
Inter-enterprise models
•extended enterprise•supply chain•collaborative commerce
Portals
Programs•Inter-enterpriseBusiness Integration
•Knowledge Management
•e-Manufacturing
Institute of Manufacturing Technology
Manufacturing Information Technology Division
Collaborative Commerce Collaborative Commerce LandscapeLandscape
Collaborative CommerceProduct
Life-Cycle Mgmt
CPC
VPDM
ProjectLife-Cycle Mgmt
CSC
CCC
CPC = Collaborative Product CommerceCSC = Collaborative Service CommerceCCC = Collaborative Construction CommerceVPDM = Virtual Product Development Management Source: SouthWest Securities, 2000
Institute of Manufacturing Technology
Manufacturing Information Technology Division
Definitions: Definitions: Web SitesWeb SitesVirtual Community
• A portal that brings the community of users together, not just for doing business but for both online & off-line interactions & collaboration
• Promoting community “loyalty & togetherness” to retain customers / users
• Achieved by providing specialised & personalised applications
Portal
• A Web "supersite" that provides a variety of services
• Including search, email, discussion groups, directories & user-specific applications
Adapted from Tech Encyclopedia
Web-Site
• A site with web pages that provide information & limited interaction
• Including static pages & forms
• Eg: Company website
e-Business / c-Commerce e-Commerce / e-Business e-Marketing
Eye-ballsServicesRelationships
Institute of Manufacturing Technology
Manufacturing Information Technology Division
Focus is on ...
Target tosatisfy is ...
Business construct is ...
Which involves ...
And is facilitated by ... ERPERP
Enterprise
CustomerCustomer
Agile Manufacturin
g
JIT/LeanManufacturin
g
Manufacturing Enterprise EvolutionManufacturing Enterprise Evolution
1980’s1980’s
Enterprise Portal
Enterprise Portal
Extended Enterprise
End Customer
End Customer
Collaborative Processes
AgileSupply Chain
1990’s1990’s
VirtualVirtualCommunityCommunity
Value ChainValue Chain
Collaborative Collaborative CommerceCommerce
RelationshipRelationshipManagementManagement
C-CommerceC-CommercePortalPortal
C-CommerceC-CommercePortalPortal
Early 2000’sEarly 2000’s Late 2000’sLate 2000’s
CIMCIM
Manufacturing
ManagementManagement
JIT/Lean Manufacturin
g
Process Redesign
Institute of Manufacturing Technology
Gintic
e-Manufacturinge-Manufacturing
The application of e-business concepts & on-line technologies
to manufacturing business processes over a product life-
cycle to facilitate the building & maintenance of value chain
relationships
Institute of Manufacturing Technology
Manufacturing Information Technology Division
Portal for Value Chain Portal for Value Chain IntegrationIntegration
Repository of Component Information
StructuredQuery
Component Data,Technical Datasheets,CAD/CAM/CAE Models,Videos, etc
PurchaserDesigner
PDM
Procurement Engine
RFQ
Quotation
PurchaseOrder
ACK
OrderEnquiry
Order StatusDeliveryInvoice
Payment
Fulfilment Engine
Gintic - Confidential
ERP
Supplier #1 Supplier #n. . .
PDM
ERP
APS
MES
PDM
ERP
APS
MES
Distributor #1 . . .
ERP
Distributor #n
ERP
Institute of Manufacturing Technology
Manufacturing Information Technology Division
Data DictionaryData Dictionary Population of Database is Data Dictionary Dependent Same Data Dictionary is used for Search
Product_nXML
Import
e-Repository
DataDictionary
Search
Product HTMLPage
Institute of Manufacturing Technology
Manufacturing Information Technology Division
Supply Chain
Services
ComponentLibrary / Materials
Collaboration Infrastructure
Collaboration Management
Portals & ServicesPortals & Services• Data Exchange Services• Test Results/Reports• Software Distribution
• RFQ & Quotation Mgmt
• Procurement• Fulfilment• Order Tracking & Mgmt
• Logistics Tracking & Mgmt
• Component Repository
• Knowledge Repository
Resources
• Training & Courseware• Resource Sourcing• Information Hosting
• Collaborative Product Development
• EDM / PDM• Workflow Mgmt• Project Schedule & Cost Tracking
• User Account Mgmt• Internet Engineering Repository
• Product Data Administration
• Mobile Services• Utilities
Gintic - Confidential
Institute of Manufacturing Technology
Manufacturing Information Technology Division
Key Technologies for e-Key Technologies for e-ManufacturingManufacturing XML
– For Content Exchange– Need common, cross-application semantics
ASPs (Application Service Providers)– Deploy, host, manage & rent access to an
application from a centrally managed facility [IDC, 1999]
LDAP (Lightweight Directory Access Protocol)– ASP User Access Management
Wireless Web– Includes WAP/WML & Web phones– Ultimate impact is “spontaneous computing”
» Able to obtain real-time information at any time & any place
Institute of Manufacturing Technology
Manufacturing Information Technology Division
XML for Data SharingXML for Data Sharing
Supplier_1
Supplier_n
BMEcat
RosettaNet
Transl
ator
User_1 User_n
Gintic XML
Internet
e-Repository
Transl
ator
Institute of Manufacturing Technology
Manufacturing Information Technology Division
GartnerGroup’s definition holds that KM harvests and shares intellectual assets for breakthrough results in enterprise productivity and innovation.
KM is a discipline that promotes an integrated and collaborative approach to the creation, capture, organization, access and use of an enterprise’s intellectual assets.
This “knowledge” comes in many shapes and sizes. It can be stored in databases, printed on paper, integrated into enterprise policies or stored in an employee’s memory. Therefore, KM becomes the task of joining the tacit with the explicit Knowledge
Data
Info.Knowledge
Wisdom
???
DataData
InformationInformation
KnowledgeKnowledge
WisdomWisdom
UnderstandingUnderstanding
ConnectednessConnectedness
understandingunderstandingrelationsrelations
understandingunderstandingpatternspatterns
understandingunderstandingprinciplesprinciples
Institute of Manufacturing Technology
Manufacturing Information Technology Division
Knowledge Knowledge ManagementManagement
IT guru IT guru predictionspredictions
scaling/engineeringscaling/engineering lift offlift off1010 2020
Time (years)Time (years)
Maturity /Maturity / ProductivityProductivity
prototypingprototyping
Information ManagementInformation Management
Data ManagementData Management
Source:Korr InstituteSource:Korr Institute
Industry TrendIndustry TrendData Modeling
Info. ModelingInfo. Modeling
Enterprise ModelingEnterprise Modeling
Knowledge ??
Institute of Manufacturing Technology
Manufacturing Information Technology Division
Industry ApplicationIndustry Application
Health
Food
Media
Service
IT
Insurance
Finance
Utilities
AutomotiveReal Estate
Steel
GartnerGroup 2000
HIGH
LOW
Institute of Manufacturing Technology
Manufacturing Information Technology Division
KM Application Area to an KM Application Area to an EnterpriseEnterprise Knowledge in Process Organisational Memory Knowledge in Product &
Services Supplier Knowledge Market Insights Customer knowledge Enterprise Skills Audit Innovation Management of Project
& Proposal IT Integration Projects
Fundamental
Methodologies
Technologies
Institute of Manufacturing Technology
Manufacturing Information Technology Division
• Leading database management systems vendors claim they provide KM.
• Document management systems are being renamed to KM.
• KM is a social-techno process.
• Exercise machine does not equal exercise for the same reason that, KM technology does not equal KM,
• KM is something that people “do.” technology help.
Gartner'sGroup Magic Quadrant - 2000
Technologies of KM in the Technologies of KM in the marketmarket
Institute of Manufacturing Technology
Manufacturing Information Technology Division
KM Key Enabling KM Key Enabling MethodologiesMethodologies
Enterprise Knowledge Framework
Classification & Mapping Knowledge Modeling Enterprise Knowledge
Architecture
Institute of Manufacturing Technology
Manufacturing Information Technology Division
KM Key Enabling KM Key Enabling MethodologiesMethodologies
Enterprise Knowledge FrameworkReadiness Assessment Critical Success FactorsSkills AuditBenchmarking FrameworkEstablishing Requirements
Institute of Manufacturing Technology
Manufacturing Information Technology Division
Current Frameworks Reference Architecture(CIMOSA, PERA or GERAM)
4 VIEWS •Function•Information•Resource•Organization
Enterprise Knowledge Enterprise Knowledge FrameworkFramework
Current Frameworks DO NOT SUPPORT Current Frameworks DO NOT SUPPORT KM or Knowledge IntegrationKM or Knowledge Integration
Propose an Propose an Enterprise Framework / Reference Architecture Enterprise Framework / Reference Architecture
to support KM or KIto support KM or KILook beyond ERP-MES-SFC architectureLook beyond ERP-MES-SFC architecture
5th VIEW•Knowledge
Requirements Definition
Design Specification
Implementation Description
InformationView
ResourceView
OrganisationView
Function View
KnowledgeView
CIMOSACIMOSA ExtensioExtensionn
Enterprise Knowledge Framework
Institute of Manufacturing Technology
Manufacturing Information Technology Division
KM Key Enabling KM Key Enabling MethodologiesMethodologies Classification & Mapping
Structure fragmented pieces of information relevant to a particular enterprise or business process
Identify the artifacts (tools, templates, repositories/store) and resources (skills) they use
Key function for creating an enterprise knowledge portal
Institute of Manufacturing Technology
Manufacturing Information Technology Division
Automated Machine
Automated Machine
ERP
MESMES
MPS / FCS
Cell (SFC)Controller
PDM
Bu
sin
ess
Pro
cess
Act
ivit
y
Explicit Enterprise Modeling
Knowledge Management
Tacit
Meta Meta-Modeling
Enterprise Knowledge Modeling
Institute of Manufacturing Technology
Manufacturing Information Technology Division
PricewaterhouseCoopers
Knowledge Modeling Current models view at business process
functions and their related IT systems e.g. ERP, MES, PDM
Knowledge is embedded within business process flows. . .
Modeling business processes from a knowledge perspective -- how knowledge is generated and leveraged in each step in a work process to support decisions
Meta Meta-Modeling
“How did You Solve
that Problem?”
Explicit
Tacit
KM Key Enabling KM Key Enabling MethodologiesMethodologies
Institute of Manufacturing Technology
Manufacturing Information Technology Division
KM Key Enabling KM Key Enabling MethodologiesMethodologies Enterprise Knowledge Architecture
Develop an architecture that outlines the way people think and work.
Look beyond ERP-PDM-MES-SFC architecture
Focus on KM as a business driver not IT
Institute of Manufacturing Technology
Manufacturing Information Technology Division
Knowledge Architecture Knowledge Architecture
Knowledge asset as a competitive edge - Framework
discovery tools Collaborative technologies Groupware & intranets ERP, PDM, MES Etc.
Extended Enterprise ArchitectureExtended Enterprise Architecture
Knowledge Agile EnterpriseKnowledge Agile Enterprise
ApplicationsApplications& Tools& Tools
H/W & S/W InfrastructureH/W & S/W Infrastructure
BusinessBusinessProcessesProcesses
Business Business StrategyStrategy
Knowledge-based business processes - Modeling
Context-related knowledge store/repositories
KMS - Protals - Class. & Mapping
Knowledge agile enterprise - Architecture
Information ArchitectureInformation Architecture
Enterprise Knowledge Architecture
Met
hodo
logy
Tech
nolo
gy
Institute of Manufacturing Technology
Manufacturing Information Technology Division
Thank YouThank You
Discussion?Discussion?