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OptumRx administers your pharmacy benefit plan on behalf of your plan sponsor, and we’re here to help you. In addition to answering questions about your plan, we may also be able to help you save money on your prescription medications. We’re committed to you, and your well-being is important to us, so we offer two convenient ways for you to get information that can help you and your doctor make informed decisions about medication therapies. Dedicated Customer Service When you call OptumRx at 1-877-559-2955, you get real-time answers and information from our friendly and knowledgeable Customer Service Advocates. We encourage our staff to earn nationally recognized professional certification as certified pharmacy technicians (CPhT) to ensure you receive the best, most comprehensive service from our dedicated team. Customer Service Advocates are available to help you 24 hours a day, 7 days a week. Easy-to-Use Website Our website, www.optumrx.com, is easy to use and offers a fast, safe and secure way to refill prescriptions, manage your account, get medication pricing, find medication information and more. Registration is free and there are no extra fees to order online. Website content and services include: Locate a pharmacy: a handy tool to quickly find participating pharmacies near you My account dashboard: lets you manage your online account and get pharmacy benefit plan information Consumer health education: find up-to-date wellness information and learn more about your personal health We welcome questions, comments and suggestions to help us provide you with a truly exceptional customer service experience! Customer Service

ORX0799-INV 120714 B2C-GEN-MEMBER-EDU CustomerService€¦ · Hot Springs, AR 71903 Section A – Claim Receipts ... payment of a loss is guilty of a crime and may be subject to fines

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Page 1: ORX0799-INV 120714 B2C-GEN-MEMBER-EDU CustomerService€¦ · Hot Springs, AR 71903 Section A – Claim Receipts ... payment of a loss is guilty of a crime and may be subject to fines

OptumRx administers your pharmacy benefit plan on behalf of your plan sponsor, and we’re here to help you. In addition to answering questions about your plan, we may also be able to help you save money on your prescription medications. We’re committed to you, and your well-being is important to us, so we offer two convenient ways for you to get information that can help you and your doctor make informed decisions about medication therapies.

Dedicated Customer Service

When you call OptumRx at 1-877-559-2955, you get real-time answers and information from our friendly and knowledgeable Customer Service Advocates. We encourage our staff to earn nationally recognized professional certification as certified pharmacy technicians (CPhT) to ensure you receive the best, most comprehensive service from our dedicated team. Customer Service Advocates are available to help you 24 hours a day, 7 days a week.

Easy-to-Use Website

Our website, www.optumrx.com, is easy to use and offers a fast, safe and secure way to refill prescriptions, manage your account, get medication pricing, find medication information and more. Registration is free and there are no extra fees to order online. Website content and services include:

• Locate a pharmacy: a handy tool to quickly find participating pharmacies near you

• My account dashboard: lets you manage your online account and get pharmacybenefit plan information

• Consumer health education: find up-to-date wellness information and learn moreabout your personal health

We welcome questions, comments and suggestions to help us provide you with a truly exceptional customer service experience!

Customer Service

Page 2: ORX0799-INV 120714 B2C-GEN-MEMBER-EDU CustomerService€¦ · Hot Springs, AR 71903 Section A – Claim Receipts ... payment of a loss is guilty of a crime and may be subject to fines

Member Reimbursement Pharmacy FormPlease read the back for instructions. Complete all information. An incomplete form may either delay your reimbursement or may be returned for additional information.

Complete and return this form when you have purchased a covered prescribed prescription drug at retail cost and are seeking reimbursement. Submit this form with the original prescription label receipt(s). Cash register and credit card receipts alone are not acceptable as proof of purchase. Reimbursement is not guaranteed. Claims will be reviewed, subject to limitations, exclusions and other provisions of the Plan Benefit.

Member/Subscriber Information (See your ID card.)

RxGrp

Member ID

________________________________________________________________________

Member Name (Last, First)

________________________________________________________________________Street Address

____________________________________________ City State ZIP

Patient Information________________________________________________________________________Patient Name (Last, First)

Patient Date of Birth (Month/Day/Year)

Gender Relationship to Member/Subscriber Female 1 Self 5 Disabled Dependent Male 2 Spouse 6 Dependent Partner

3 Eligible Child 7 Nonspouse Partner 4 Dependent Student 8 Other

Pharmacy and Prescribing Physician Information________________________________________________________________________

Name of Pharmacy

________________________________________________________________________Street Address

____________________________________________ City State ZIP

Telephone (Include Area Code)

X Signature of Pharmacist or Representative NCPDP#/NPI# (Pharmacy Account Number)(11 Digit Number)(If required by your pharmacy plan)

Claim Receipts (Please read Section A on back for details.)Check the appropriate box if your receipts are for a:

Compound prescriptionPlease have your pharmacist complete Section A below. Make sure your pharmacist lists ALL the VALID 11 digit NDC numbers and ingredients and quantities on the claim form.

Medication purchased outside of the United States Please indicate: Country ___________________________ Currency used ______________________

Allergy medication (if covered by your pharmacy plan)

Coordination of Benefits

(Another Health Plan has paid a portion) Is this a coordination of benefits claim?

Yes No

If yes, please read Section B on back for details, and mark the appropriate box for your primary coverage method.

1 You are submitting an Explanationof Benefits (EOB) from another Health Plan or from Medicare

3 You are submitting a copay receipt

Any person who knowingly and with intent

to defraud, injure, or deceive any insurance

company, submits a claim or application containing

any materially false, deceptive, incomplete or

misleading information pertaining to such claim

may be committing a fraudulent insurance act

which is a crime and may subject such person to

criminal or civil penalties, including fines and/or

imprisonment, or denial of benefits.*

Prescribing Physician Name and Phone Number _______________________________________________________________

AcknowledgementI certify that the medication(s) described above was received for use by the patient listed above, and that I (or the patient, if not myself) am eligible for prescription drug benefits. I also certify that the medication received was not for an on-the-job injury. I recognize that reimbursement will be paid directly to me, and that assignment of these benefits to a phPrearmacy or any other party is void.

X Signature of Member/Subscriber

Page 3: ORX0799-INV 120714 B2C-GEN-MEMBER-EDU CustomerService€¦ · Hot Springs, AR 71903 Section A – Claim Receipts ... payment of a loss is guilty of a crime and may be subject to fines

Instructions – Read carefully before completing this form.1. Be sure your receipts are complete. In order for your request to be processed, all receipts must contain the information listed

below. Your pharmacist can provide the necessary information if your claim is not itemized.

2. The member/subscriber should read the acknowledgment carefully, then sign and date this form.

3. Return the completed form and receipt(s) to: OptumRx ATTN: Claims Department P.O. Box 29077 Hot Springs, AR 71903

Section A – Claim ReceiptsReceipts must contain the following information.

• Date prescription filled • NDC number (National Drug Code) • Prescription number (Rx number)

• Name and address of pharmacy • Name of drug and strength • DAW (Dispense As Written Code)

• Prescribing Physician Name • Quantity and days’ supply or ID number

PHARMACY INFORMATION (For Compound Prescriptions ONLY)

• List the VALID 11 digit NDC number(highest to lowest cost) in the box at right for EACH ingredient used for the compound prescription.

• For each NDC number, indicate the “metric quantity” expressed in the number of tablets, grams, milliliters, creams, ointments, injectables, etc.

• Indicate the TOTAL charge (dollaramount) paid by the patient.

• Receipt(s) must be provided withpatient claim form.

Section B – Coordination of Benefits• You must complete a separate claim form for each pharmacy used and for each patient.

• You must submit claims within one year of date of purchase or as required by your plan.

When submitting an Explanation of Benefits (EOB) from another Health Plan or from Medicare:

If you have not already done so, submit the claim to the Primary Plan or Medicare. Once the EOB is received, complete this form, submit the original prescription receipts, and attach the EOB from the Primary Plan or Medicare, which clearly indicates the cost of the prescription and what was paid by the Primary Plan or Medicare.

When submitting a copay receipt:

If your Primary Plan is one in which a co-payment or coinsurance is paid at the pharmacy, then no EOB is needed. Just complete this form and submit the prescription receipt(s) that shows the co-payment or coinsurance amount paid at the pharmacy. The receipt(s) will serve as the EOB.

X Signature of Pharmacist

RX#Date Filled

Days Supply

VALID 11 digit NDC# Quantity

Total Quantity

Total Charge

102-003 ORX5262_120405

* Arizona: For your protection, Arizona law requires the following statement to appear on this form. Any person who knowingly presents a false or fraudulent claim for payment or a loss is subject to criminal and civil penalties.

* California: For your protection, California law requires the following to appear on this form: Any person who knowingly presents false or fraudulent claim for the payment of a loss is guilty of a crime and may be subject to fines and confinement in state prison.

Page 4: ORX0799-INV 120714 B2C-GEN-MEMBER-EDU CustomerService€¦ · Hot Springs, AR 71903 Section A – Claim Receipts ... payment of a loss is guilty of a crime and may be subject to fines

Join millions of others who are able to manage the medications they take regularly by using OptumRx® Mail Service Pharmacy. Not only is home delivery safe and reliable, it also offers the following advantages:

Savings

Depending on your benefit plan, you may save money by ordering a three-month supply of medication.

Convenience

You will make fewer trips to the pharmacy and avoid waiting in line. Your medication is shipped directly to your home with standard shipping at no cost to you.

Discover the convenience of OptumRx® Mail Service Pharmacy.

Over

Page 5: ORX0799-INV 120714 B2C-GEN-MEMBER-EDU CustomerService€¦ · Hot Springs, AR 71903 Section A – Claim Receipts ... payment of a loss is guilty of a crime and may be subject to fines

OptumRx specializes in the delivery, clinical management and affordability of prescription medications and consumer health products. We are an OptumTM company — a leading provider of integrated health services. Learn more at optum.com.

All OptumTM trademarks and logos are owned by Optum, Inc. All other brand or product names are trademarks or registered marks of their respective owners.

© 2014 Optum, Inc. All rights reserved. OPTPRJ4447 ORX7321_140306

optumrx.com

24/7 phone access to pharmacists

Pharmacists are available 24 hours a day, seven days a week, to answer your questions. They also review your medication for potential harmful interactions with your other medications on file. If there is a potential problem, an OptumRx pharmacist will contact your doctor.

Helpful reminders

Log on to optumrx.com and go to the pharmacy section to set up text* and email reminders that can help you remember to take or refill your medications. You can also set up automatic refills by enrolling in our Hassle-Free FillSM program.

Why wait in line to fill a prescription when you can enjoy the personalized attention and time-saving conveniences of home delivery?

It’s easy to enroll

Just call the member phone number on the back of your plan ID card to talk with a customer service representative right now.

We look forward to serving you.

*OptumRx provides this service at no cost. Standard message and data rates charged by your carrier may apply.

Page 6: ORX0799-INV 120714 B2C-GEN-MEMBER-EDU CustomerService€¦ · Hot Springs, AR 71903 Section A – Claim Receipts ... payment of a loss is guilty of a crime and may be subject to fines

2300 Main Street, Irvine, CA 92614

OptumRx specializes in the delivery, clinical management and affordability of prescription medications and consumer health products. We are an OptumTM company — a leading provider of integrated health services. Learn more at www.optum.com.

All OptumTM trademarks and logos are owned by Optum, Inc. All other brand or product names are trademarks or registered marks of their respective owners.

ORX0799-INV_120714 ©2012 OptumRx, Inc.

www.optumrx.com

Page 7: ORX0799-INV 120714 B2C-GEN-MEMBER-EDU CustomerService€¦ · Hot Springs, AR 71903 Section A – Claim Receipts ... payment of a loss is guilty of a crime and may be subject to fines

Mail Service Saver is a program that helps you better manage the medication you take on an ongoing basis. You can save both time and money by filling your prescriptions for maintenance medication through home delivery with OptumRx. Not only is home delivery safe and reliable, it also offers the following advantages:

Cost savings: You may pay less for your medication with a three-month supply through OptumRx.

Convenience: Get free standard shipping on medications delivered to your mailbox.

24/7 access and reminders: Speak to a pharmacist who can answer your questions any time, any day. Even set up text and email reminders to help you remember to take or refill your medications.*

How Mail Service Saver works

If you are currently taking maintenance medication on a regular basis, your pharmacy benefit plan strongly encourages you to use home delivery.

Your health plan covers only a limited number of maintenance medication refills from a retail pharmacy (call Customer Service at the member phone number on the back of your health plan ID card for the number of fills covered by your specific plan). After the allowed fills, you must move to home delivery through OptumRx or you will pay an increased cost at your retail pharmacy.

Discover the convenience of OptumRx® Mail Service Saver

Page 8: ORX0799-INV 120714 B2C-GEN-MEMBER-EDU CustomerService€¦ · Hot Springs, AR 71903 Section A – Claim Receipts ... payment of a loss is guilty of a crime and may be subject to fines

OptumRx specializes in the delivery, clinical management and affordability of prescription medications and consumer health products. We are an OptumTM company — a leading provider of integrated health services. Learn more at optum.com.

All OptumTM trademarks and logos are owned by Optum, Inc. All other brand or product names are trademarks or registered marks of their respective owners.

©2015 Optum, Inc. All rights reserved. ORX7321-MSS_150608 49994-082015

optumrx.com

* OptumRx provides this service at no cost. Standard message and data rates charged by your carrier may apply.

Here is how:

By online registration:Visit optumrx.com, register and follow the simple step-by-step instructions. You can manage your medication online, including filling new prescriptions and transferring other prescriptions to home delivery. You can also set up text message reminders to help manage your medication schedule. Be sure to have your health plan ID card and medication bottles on hand.

By phone:Just call the member phone number on the back of your plan ID card to talk with a customer service representative right now. It’s helpful to have your plan ID card and medication bottle available. The representative can also contact your doctor directly if you need a new prescription.

By mail:Ask your doctor for a new prescription for up to a three-month supply, plus refills for up to one year. Then go to optumrx.com and download the new prescription order form. Mail it to the address provided on the bottom of the form.

By fax / ePrescribe:Ask your doctor to call 1-800-791-7658 for instructions on how to fax your prescription directly to OptumR. Or your doctor can send an electronic prescription to OptumRx.

Whether you have a new prescription or need to transfer an existing prescription, it’s easy to get started with OptumRx home delivery.

Page 9: ORX0799-INV 120714 B2C-GEN-MEMBER-EDU CustomerService€¦ · Hot Springs, AR 71903 Section A – Claim Receipts ... payment of a loss is guilty of a crime and may be subject to fines

Below is a list of all the therapeutic classes of medications included in the mail programs. The most commonly prescribed medications are included under each therapeutic class. It is not inclusive of all maintenance medications that may be included in the mail programs.

The maintenance medication list was determined by taking into consideration chronic, long-term use of a medication, frequency of dose changes and other clinical factors.

If you have questions or are not sure if your medication needs to be filled at the OptumRx® Mail Service Pharmacy, call Customer Service at the member phone number listed on the back of your plan ID card.

Drug Name

Alzheimer’s Disease

ARICEPT

ARICEPT 23 MG*

ARICEPT ODT

DONEPEZIL HCL

EXELON

GALANTAMINE HBR

NAMENDA

NAMENDA XR

RAZADYNE

RAZADYNE ER

RIVASTIGMINE

Asthma/Chronic Obstructive Pulmonary Disease (COPD)

ACCOLATE

ADVAIR DISKUS

ADVAIR HFA

ALVESCO

ARCAPTA NEOHALER

ASMANEX

ATROVENT HFA

BROVANA

BUDESONIDE

COMBIVENT RESPIMAT

DALIRESP

DULERA

DUONEB

DYLIX

FLOVENT DISKUS

FLOVENT HFA

FORADIL

Drug Name

IPRATROPIUM BROMIDE

IPRATROPIUM-ALBUTEROL

LUFYLLIN

MONTELUKAST SODIUM

PERFOROMIST

PULMICORT

PULMICORT FLEXHALER

QVAR

SEREVENT DISKUS

SINGULAIR+

SPIRIVA

SYMBICORT*

THEO-24

THEOCHRON

THEOPHYLLINE ANHYDROUS

TUDORZA PRESSAIR

ZAFIRLUKAST

ZYFLO

ZYFLO CR

Blood Clots/Prevention

ELIQUIS

PRADAXA

XARELTO

Benign Prostatic Hyperplasia (BPH)

ALFUZOSIN HCL

AVODART

CARDURA XL

FINASTERIDE

FLOMAX+

JALYN*

PROSCAR

Drug Name

RAPAFLO

TAMSULOSIN HCL

UROXATRAL

Breast Cancer Prevention

ANASTROZOLE

ARIMIDEX+

AROMASIN

FARESTON

FEMARA+

LETROZOLE

SOLTAMOX*

TAMOXIFEN CITRATE

Chest Pain

IMDUR

ISORDIL

ISOSORBIDE DINITRATE

ISOSORBIDE MONONITRATE

MINITRAN

NITRO-DUR

NITROGLYCERIN

NITROGLYCERIN PATCH

RANEXA

Cholesterol/Lipid Lowering

ADVICOR

ALTOPREV*

ANTARA 43, 130 MG

ATORVASTATIN CALCIUM

CHOLESTYRAMINE

CHOLESTYRAMINE LIGHT

COLESTID

COLESTIPOL HCL

Maintenance Medication List

Page 10: ORX0799-INV 120714 B2C-GEN-MEMBER-EDU CustomerService€¦ · Hot Springs, AR 71903 Section A – Claim Receipts ... payment of a loss is guilty of a crime and may be subject to fines

Drug Name

Cholesterol/Lipid Lowering continued…

CRESTOR

FENOFIBRATE

FENOFIBRATE MICRONIZED

FENOFIBRATE 48, 145 MG*

FENOFIBRIC ACID*

FENOGLIDE

FLUVASTATIN SODIUM

GEMFIBROZIL

LESCOL

LIPITOR+

LIPOFEN

LIPTRUZET*

LIVALO

LOPID

LOVASTATIN

LOVAZA

MEVACOR

NIACOR

NIASPAN

PRAVACHOL

PRAVASTATIN SODIUM

PREVALITE

QUESTRAN

QUESTRAN LIGHT

SIMCOR

SIMVASTATIN

TRICOR*

TRIGLIDE

TRILIPIX*

VASCEPA

VYTORIN

WELCHOL

ZETIA

ZOCOR

Constipation

AMITIZA

LINZESS

Contraceptive

ALTAVERA

ALYACEN

AMETHIA

AMETHIA LO

AMETHYST

APRI

ARANELLE

AVIANE

AZURETTE

BALZIVA

BEYAZ*

BREVICON

BRIELLYN

Drug Name

CAMILA

CAMRESE

CAMRESE LO

CAZIANT

CHATEAL

CRYSELLE

CYCLAFEM

CYCLESSA

DASETTA

DAYSEE

DESOGEN

DROSPIRENONE-ETHINYL ESTRADIOL

ELINEST

EMOQUETTE

ENPRESSE

ENSKYCE

ERRIN

ESTARYLLA

ESTROSTEP FE

FALMINA

FEMCON FE

GENERESS FE*

GIANVI

GILDAGIA

GILDESS

GILDESS FE

HEATHER

INTROVALE

JENCYCLA

JOLESSA

JOLIVETTE

JUNEL

JUNEL FE

KARIVA

KELNOR 1-35

KURVELO

LEENA

LESSINA

LEVONEST

LEVONORGESTREL-ETHINYL ESTRADIOL

LEVONORG-ETHINYL ESTRADIOL

LEVORA-28

LO LOESTRIN FE

LOESTRIN

LOESTRIN FE

LORYNA

LOSEASONIQUE

LOW-OGESTREL

LUTERA

MARLISSA

MICROGESTIN

MICROGESTIN FE

Drug Name

MICRONOR

MINASTRIN 24 FE*

MIRCETTE

MODICON

MONO-LINYAH

MONONESSA

MYZILRA

NATAZIA

NECON

NORA-BE

NORETHINDRONE

NORGESTIMATE-ETHINYL ESTADIOL

NORGESTREL-ETHINY ESTRADIOL

NORINYL

NORINYL 1+35

NOR-Q-D

NORTREL

NUVARING

OCELLA

OGESTREL

ORSYTHIA

ORTHO EVRA

ORTHO TRI-CYCLEN

ORTHO TRI-CYCLEN LO

ORTHO-CEPT

ORTHO-CYCLEN

ORTHO-NOVUM

OVCON-35

PHILITH

PORTIA

PREVIFEM

QUASENSE

RECLIPSEN

SAFYRAL*

SEASONIQUE

SPRINTEC

SRONYX

SYEDA

TILIA FE

TRI-ESTARYLLA

TRI-LEGEST FE

TRI-LINYAH

TRINESSA

TRI-NORINYL

TRI-PREVIFEM

TRI-SPRINTEC

TRIVORA-28

VELIVET

VESTURA

VIORELE

WERA

WYMZYA FE

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Drug Name

Contraceptive continued…

YASMIN

YAZ

ZARAH

ZENCHENT

ZENCHENT FE

ZEOSA

ZOVIA 1-35E

ZOVIA 1-50E

Diabetes

ACARBOSE

ACTOPLUS MET XR

ACTOS+

AMARYL

APIDRA

APIDRA SOLOSTAR

BYDUREON

BYETTA

CHLORPROPAMIDE

CYCLOSET

DIABETA

DUETACT

FORTAMET

GLIMEPIRIDE

GLIPIZIDE

GLIPIZIDE ER

GLIPIZIDE-METFORMIN

GLUCOPHAGE

GLUCOPHAGE XR

GLUCOTROL

GLUCOTROL XL

GLUCOVANCE

GLUMETZA

GLYBURIDE

GLYBURIDE MICRONIZED

GLYBURIDE-METFORMIN

GLYNASE

GLYSET

HUMALOG

HUMALOG MIX 50-50

HUMALOG MIX 75-25

HUMULIN 70-30

HUMULIN N

HUMULIN R

INVOKANA

JANUMET

JANUMET XR

JANUVIA

JENTADUETO

KAZANO

KOMBIGLYZE XR

LANTUS

Drug Name

LANTUS SOLOSTAR

LEVEMIR

LEVEMIR FLEXPEN

METFORMIN HCL

METFORMIN HCL ER

NATEGLINIDE

NESINA

NOVOLOG

NOVOLOG FLEXPEN

NOVOLOG MIX 70-30

NOVOLOG MIX 70-30 FLEXPEN

ONGLYZA

OSENI

PIOGLITAZONE HCL

PIOGLITAZONE-GLIMEPIRIDE

PIOGLITAZONE-METFORMIN

PRANDIMET

PRANDIN

PRECOSE

RIOMET

STARLIX

TOLAZAMIDE

TOLBUTAMIDE

TRADJENTA

VICTOZA

Diabetic Supplies

INSULIN SYRINGE

LANCETS

PEN NEEDLE

Elevated Thyroid Hormone

METHIMAZOLE

PROPYLTHIOURACIL

TAPAZOLE

Glaucoma

ALPHAGAN P

APRACLONIDINE HCL

AZOPT

BETAGAN

BETAXOLOL HCL 0.5%

BETIMOL

BETOPTIC S 0.25 %

BRIMONIDINE TARTRATE OPHTHALMIC SOLUTION

CARTEOLOL HCL 1%

COMBIGAN 0.2%-0.5%

COSOPT 2%-0.5%

COSOPT PF 2%-0.5%*

DORZOLAMIDE HCL 2 %

DORZOLAMIDE-TIMOLOL 2%-0.5%

IOPIDINE

ISOPTO CARBACHOL OPHTHALMIC

ISOPTO CARPINE

Drug Name

LATANOPROST

LEVOBUNOLOL HCL OPHTHALMIC SOLUTION

LUMIGAN 0.01%

METIPRANOLOL 0.3%

MIOSTAT 0.01%

PHOSPHOLINE IODIDE

PILOCARPINE HCL

PILOPINE HS

SIMBRINZA*

TIMOLOL MALEATE OPHTHALMIC SOLUTION

TIMOPTIC

TIMOPTIC OCUDOSE

TIMOPTIC-XE

TRAVATAN Z

TRAVOPROST

TRUSOPT 2%

XALATAN

ZIOPTAN

Gout

ALLOPURINOL

COLCRYS

PROBENECID

PROBENECID-COLCHICINE

ULORIC

ZYLOPRIM

Heart Rhythm

AMIODARONE HCL

BETAPACE

BETAPACE AF

CORDARONE

DIGOXIN

DISOPYRAMIDE PHOSPHATE

FLECAINIDE ACETATE

LANOXIN

MEXILETINE HCL

MULTAQ

NORPACE

NORPACE CR

PACERONE

PROPAFENONE HCL

QUINIDINE GLUCONATE

QUINIDINE SULFATE

RYTHMOL

RYTHMOL SR

SOTALOL AF

TAMBOCOR

TIKOSYN

High Blood Pressure

ACCUPRIL

ACCURETIC

ACEBUTOLOL HCL

ACEON

Page 12: ORX0799-INV 120714 B2C-GEN-MEMBER-EDU CustomerService€¦ · Hot Springs, AR 71903 Section A – Claim Receipts ... payment of a loss is guilty of a crime and may be subject to fines

Drug Name

High Blood Pressure continued…

ADALAT CC

ALDACTAZIDE

ALDACTONE

ALTACE

AMILORIDE HCL

AMILORIDE-HYDROCHLOROTHIAZIDE

AMLODIPINE BESYLATE

AMLODIPINE BESYLATE-BENAZAPRIL

AMTURNIDE*

ATACAND

ATACAND HCT

ATENOLOL

ATENOLOL-CHLORTHALIDONE

AVALIDE

AVAPRO

AZOR*

BENAZEPRIL HCL

BENAZEPRIL-HYDROCHLOROTHIAZIDE

BENICAR

BENICAR HCT

BETAXOLOL HCL

BISOPROLOL FUMARATE

BISOPROLOL-HYDROCHLOROTHIAZIDE

BUMETANIDE

CALAN

CALAN SR

CANDESARTAN CILEXETIL

CANDESARTAN-HYDROCHLOROTHIZIDE

CAPTOPRIL

CAPTOPRIL-HYDROCHLOROTHIAZIDE

CARDENE SR

CARDIZEM

CARDIZEM CD

CARDIZEM LA

CARDURA

CARTIA XT

CARVEDILOL

CATAPRES

CATAPRES-TTS

CHLOROTHIAZIDE

CHLORTHALIDONE

CLONIDINE PATCH

CLONIDINE HCL

CLORPRES

COREG

COREG CR*

CORGARD

CORZIDE

COZAAR

DEMADEX

DIAMOX SEQUELS

Drug Name

DIBENZYLINE

DILACOR XR

DILT-CD

DILTIA XT

DILTIAZEM 24HR CD

DILTIAZEM 24HR ER

DILTIAZEM HCL

DILT-XR

DILTZAC ER

DIOVAN

DIOVAN HCT+

DOXAZOSIN MESYLATE

DUTOPROL

DYAZIDE

DYRENIUM

EDARBI

EDARBYCLOR

ENALAPRIL MALEATE

ENALAPRIL-HYDROCHLOROTHIAZIDE

EPLERENONE

EPROSARTAN MESYLATE

EXFORGE*

EXFORGE HCT*

FELODIPINE ER

FOSINOPRIL SODIUM

FOSINOPRIL-HYDROCHLOROTHIAZIDE

FUROSEMIDE

GUANFACINE HCL

HYDRALAZINE HCL

HYDROCHLOROTHIAZIDE

HYZAAR

INDAPAMIDE

INDERAL LA

INNOPRAN XL

INSPRA

IRBESARTAN

IRBESARTAN-HYDROCHLOROTHIAZIDE

ISRADIPINE

KERLONE

LABETALOL HCL

LASIX

LEVATOL

LISINOPRIL

LISINOPRIL-HYDROCHLOROTHIAZIDE

LOPRESSOR

LOPRESSOR HCT

LOSARTAN POTASSIUM

LOSARTAN-HYDROCHLOROTHIAZIDE

LOTENSIN

LOTENSIN HCT

LOTREL

MATZIM LA

Drug Name

MAVIK

MAXZIDE

METHYCLOTHIAZIDE

METHYLDOPA

METHYLDOPA-HYDROCHLOROTHIAZIDE

METOLAZONE

METOPROLOL SUCCINATE

METOPROLOL TARTRATE

METOPROLOL-HYDROCHLOROTIAZIDE

MICARDIS

MICARDIS HCT

MICROZIDE

MINIPRESS

MINOXIDIL

MOEXIPRIL HCL

MOEXIPRIL-HYDROCHLOROTHIAZIDE

NADOLOL

NADOLOL-BENDROFLUMETHIAZIDE

NEPTAZANE

NEXICLON XR*

NICARDIPINE HCL

NIFEDIPINE

NIFEDIPINE ER

NIMODIPINE

NISOLDIPINE

NORVASC

PERINDOPRIL ERBUMINE

PINDOLOL

PRAZOSIN HCL

PRINIVIL

PROCARDIA

PROCARDIA XL

PROPRANOLOL HCL

PROPRANOLOL-HYDROCHLOROTHIAZIDE

QUINAPRIL HCL

QUINAPRIL-HYDROCHLOROTHIAZIDE

RAMIPRIL

RESERPINE

SECTRAL

SOTALOL

SPIRONOLACTONE

SPIRONOLACTONE-HCTZ

SULAR

TARKA

TAZTIA XT

TEKAMLO*

TEKTURNA

TEKTURNA HCT

TENEX

TENORETIC

TENORMIN

TERAZOSIN HCL

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Drug Name

High Blood Pressure continued…

TEVETEN

TEVETEN HCT

TIAZAC

TIMOLOL MALEATE

TOPROL XL

TORSEMIDE

TRANDATE

TRANDOLAPRIL

TRANDOLAPRIL-VERAPAMIL

TRIAMTERENE

TRIAMTERENE-HCTZ

TRIBENZOR*

TWYNSTA*

UNIRETIC

UNIVASC

VALSARTAN-HYDROCHLOROTHIAZIDE

VASERETIC

VASOTEC

VERAPAMIL ER

VERAPAMIL ER PM

VERAPAMIL HCL

VERELAN

VERELAN PM

ZAROXOLYN

ZEBETA

ZESTORETIC

ZESTRIL

ZIAC

Hormone Replacement

ACTIVELLA

ALORA

ANGELIQ

CENESTIN

CLIMARA

CLIMARA PRO

COMBIPATCH

COVARYX H.S.

DIVIGEL

EEMT H.S.

ELESTRIN

ENJUVIA

ESTRACE

ESTRACE CREAM

ESTRADIOL

ESTRADIOL TRANSDERMAL PATCH

ESTRADIOL-NORETHINDRONE PATCH

ESTRASORB

ESTRING

ESTROGEL

ESTROGEN METHYLTESTOSTERONE

Drug Name

ESTROPIPATE

EVAMIST

FEMHRT

FEMRING

JINTELI

MEDROXYPROGESTERONE

MENEST

MENOSTAR

MIMVEY

MINIVELLE

NORETHINDRONE ACETATE

OGEN

PREFEST

PREMARIN

PREMPHASE

PREMPRO

PROGESTERONE

PROMETRIUM

PROVERA

VAGIFEM

VIVELLE-DOT

Inflammatory Bowel Disease

APRISO

ASACOL HD*

AZULFIDINE

BALSALAZIDE DISODIUM

CANASA

COLAZAL

DELZICOL*

DIPENTUM

GIAZO*

LIALDA

MESALAMINE

PENTASA*

ROWASA

SF ROWASA

SULFASALAZINE

Myasthenia Gravis

MESTINON

MYTELASE

PROSTIGMIN

PYRIDOSTIGMINE BROMIDE

Osteoporosis

ACTONEL

ALENDRONATE SODIUM

ATELVIA*

BINOSTO*

BONIVA

ETIDRONATE DISODIUM

EVISTA

FOSAMAX

Drug Name

FOSAMAX PLUS D

IBANDRONATE SODIUM

Overactive Bladder

DETROL*

DETROL LA*

DITROPAN XL

ENABLEX*

GELNIQUE*

MYRBETRIQ*

OXYBUTYNIN

OXYBUTYNIN CHLORIDE ER

OXYTROL*

SANCTURA*

TOLTERODINE TARTRATE*

TOLTERODINE TARTRATE ER*

TOVIAZ

TROSPIUM CHLORIDE*

VESICARE*

Pancreatic Enzyme Replacement

CREON

PANCREAZE

PERTZYE*

ULTRESA*

VIOKACE*

ZENPEP

Parkinson’s Disease

AZILECT

BENZTROPINE MESYLATE

BROMOCRIPTINE MESYLATE

CARBIDOPA-LEVODOPA

CARBIDOPA-LEVODOPA-ENTACAPONE

COMTAN

ELDEPRYL

ENTACAPONE

MIRAPEX

MIRAPEX ER*

NEUPRO

PARCOPA

PARLODEL

PRAMIPEXOLE DIHYDROCHLORIDE

REQUIP

REQUIP XL*

ROPINIROLE HCL

ROPINIROLE HCL ER*

SELEGILINE HCL

SINEMET

SINEMET CR

STALEVO

TASMAR

TRIHEXYPHENIDYL HCL

ZELAPAR

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Drug Name

Potassium Replacement

KLOR-CON

K-TAB

POTASSIUM CHLORIDE

Seizures

BANZEL

CARBAMAZEPINE

CARBAMAZEPINE ER

CARBATROL

CELONTIN

DEPAKENE

DEPAKOTE

DEPAKOTE ER

DEPAKOTE SPRINKLE

DILANTIN

DIVALPROEX SODIUM

DIVALPROEX SODIUM ER

ETHOSUXIMIDE

FELBAMATE

FELBATOL

GABAPENTIN

GABITRIL

KEPPRA

KEPPRA XR

LAMICTAL

LAMICTAL ODT

LAMICTAL XR

Drug Name

LAMOTRIGINE

LAMOTRIGINE ER

LEVETIRACETAM

LEVETIRACETAM ER

LYRICA

MYSOLINE

NEURONTIN

OXCARBAZEPINE

OXTELLAR XR*

PEGANONE

PHENYTOIN

POTIGA

PRIMIDONE

STAVZOR

TEGRETOL

TEGRETOL XR

TIAGABINE HCL

TOPAMAX

TOPIRAMATE

TROKENDI XR*

TRENTAL

TRILEPTAL

VALPROIC ACID

VIMPAT

ZARONTIN

ZONEGRAN

ZONISAMIDE

Drug Name

Stroke and Heart Attack Prevention

AGGRENOX

BRILINTA

CILOSTAZOL

CLOPIDOGREL

DIPYRIDAMOLE

EFFIENT

PENTOXIFYLLINE

PERSANTINE

PLAVIX+

PLETAL

TICLOPIDINE HCL

Testosterone Replacement

ANDROGEL*

AXIRON*

TESTIM

Thyroid Hormone Replacement

ARMOUR THYROID

CYTOMEL

LEVOTHROID

LEVOTHYROXINE SODIUM

LEVOXYL

LIOTHYRONINE SODIUM

SYNTHROID

THYROLAR

* Brand and/or generic may be excluded from coverage. Lower-cost options are available and covered.+ Brand may be excluded from coverage. Lower-cost options are available and covered.

This is not a complete list of medications, and not all medications listed may be covered under your plan.

Medications subject to change without notice. Not all medications listed may be covered under your benefit plan. Review your benefit plan documents to see what medications are covered under your plan. Where differences are noted between this list and your benefit plan documents, the benefit plan documents will govern. UnitedHealthcare and the dimensional U logo are registered trademarks owned by UnitedHealth Group Incorporated. All branded medications are trademarks or registered trademarks of their respective owners.

This list is subject to change. Please refer to myuhc.com for information on specific drugs included in these programs or call the member phone number listed on the back of your health plan ID card.

M54076-A 4/14 ©2014 OptumRx, Inc.

optumrx.com

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NRX001

New PrescriPtioN Mail-iN order ForMMember and physician information — please use black or blue ink. one form per member.

Member ID Number (Additional coverage, if applicable) Secondary Member ID Number

Last Name First Name MI

Delivery Address Apt. #

City State ZIP Phone Number with Area Code

Date of Birth (mm/dd/yyyy) Gender M F

Email

Physician Name Physician Phone Number with Area Code

Health historyMedication Allergies: Aspirin Erythromycin Quinolones Others: None known Cephalosporins NSAIDs Sulfa Amoxil/Ampicillin Codeine Penicillin Tetracyclines

Health Conditions: Asthma Glaucoma High cholesterol Others: None known Cancer Heart condition Osteoporosis Arthritis Diabetes High blood pressure Thyroid Disease

Over-the-counter/herbal medications taken regularly:

Pharmacy processingGeneric substitution. FDA-approved generic equivalents will be dispensed for brand-name drugs whenever possible, unless you or your physician indicate otherwise. Brand-name medications may be subject to a higher cost. If you require brand-name medications, please list those medications here:

Keep on file. If you are including any prescriptions that you want to keep on file for shipment at a later date, please list them here:

Notes to pharmacy:

Payment and shipping information — do not send cashStandard delivery is included at no charge. New prescriptions should arrive within about 10 business days from the date the completed order is received. Completed refill orders should arrive within about 7 business days. OptumRx will contact you if there will be an extended delay in delivering your medications.

For new prescription orders and maintenance refills, this credit card will be billed for copay/coinsurance and other such expenses related to prescription orders. By supplying my credit card number, I authorize OptumRx to maintain my credit card on file as payment method for any future charges. To modify payment selection, contact customer service at any time.

1

2

3

4

5

Ship overnight. Add $12.50 to order amount (subject to change).

Check enclosed. All checks must be signed and made payable to: OptumRx.

Charge to my credit card on file. Charge to my NEW credit card.

Signature: Date:

New Credit Card Number

Expiration Date (Month/Year) Visa, MasterCard, AMEX and Discover are accepted.

You may log on to www.optumrx.com to see if drug pricing information is available before enclosing payment. Once shipped, medications may not be returned for a refund or adjustment.

Mail this completed order form with your new prescription(s) to OptumRx, P.O. Box 2975, Mission, KS 66201. DO NOT STAPLE OR TAPE PRESCRIPTIONS TO THE ORDER FORM.

ORX5633_130301

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New PrescriPtioN PHYsiciAN FAX order FormUse this form to order a new mail service prescription by fax from the prescribing physician’s office. Member completes section 1, while the physician completes sections 2 and 3. This fax is void unless received directly from physician’s office. To contact OptumRx, physicians may call 1-800-791-7658.

member information — to be completed by memberMember ID Number (Additional coverage, if applicable)

Secondary Member ID Number

Last Name First Name MI

Delivery Address Apt. #

City State ZIP Phone Number with Area Code

Date of Birth (mm/dd/yyyy) Gender M F

Email

Medication Allergies: Aspirin Erythromycin Quinolones Others: None known Cephalosporins NSAIDs Sulfa Amoxil/Ampicillin Codeine Penicillin Tetracyclines

Health Conditions: Asthma Glaucoma High cholesterol Others: None known Cancer Heart condition Osteoporosis Arthritis Diabetes High blood pressure Thyroid Disease

Over-the-counter/herbal medications taken regularly:

Keep on file. If you are including any prescriptions that you want to keep on file for shipment at a later date, please list them here:

Notes to pharmacy:

Physician and prescription information — physician to complete this sectionPrescribing Physician Name Patient Name DOB

Physician Phone Number with Area CodeEnter prescription details here or attach your office prescription to the form.

Physician Fax Number with Area Code

Physician Street Address

City, State, ZIP

NPI DEA

This document and others if attached contain information from OptumRx that is privileged, confidential and/or may contain protected health information (PHI). We are required to safeguard PHI by applicable law. The information in this document is for the sole use of the person(s) or company named above. Proper consent to disclose PHI between these parties has been obtained. If you received this document by mistake, please know that sharing, copying, distributing or using information in this document is against the law. If you are not the intended recipient, please notify the sender immediately and return the document(s) by mail to OptumRx Privacy Office, 17900 Von Karman, M/S CA016-0101, Irvine, CA 92614.

Refills: 1 2 3 Other: __________________________

Dispense as written: Yes

X_______________________________________ Physician Signature

_____________Date

Physician to fax completed order form to optumrx at 1-800-491-7997.

1

2

3

ORX5510_130903 104-0006 9/1310852

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Transfer Prescription to Mail Service

Instructions• PleasecompletethefieldsbelowandhaveyourphysiciancompletethePhysicianSection.• Oncecompleted,yourphysiciancaneither:Faxthisformto1-800-491-7997, ORcallyournew90-dayprescriptioninto

1-800-791-7658, ORyoucanchoosetoreturnthisformbymailtotheaddressbelow.PLEASE NOTE: THIS FORM IS VOID UNLESS SIGNED BY YOUR PHYSICIAN.

• Standarddeliveryisincludedatnocharge.MostordersareshippedviaUSPSandshouldarriveinabout7daysfromthedateyourcompletedorderisreceived.Ifclarificationofyourorderisrequired,deliverytimemaybelonger.

LastName FirstName MI MemberIDNumber

DeliveryAddress Apt.#

City State ZIP PhoneNumberwithAreaCode

DateofBirth(mm/dd/yyyy)

Email

Notes to Pharmacy:

Keep on file. Do not ship. Ifyouareincludinganyprescriptionsthatyouwanttokeeponfileforshipmentatalaterdate,pleaselistthemhere:

Method of Payment: Pleasechargemycreditcardonfile.

CheckEnclosed(makepayableto:OptumRx). HOLDforLATER(CheckonlyifyoudoNOTwantthismedicationfillednow).

Physician Section• YourpatientwouldliketotransferthebelowRETAILprescriptiontotheir90-dayMailServicePharmacy.• Pleasecall1-800-791-7658toorderbyphoneorcompletetherequiredfieldsbelow.Thensign,dateand

eitherFAXtoOptumRxat1-800-491-7997orreturnthesignedformtoyourpatienttosubmitbymail.

PatientName DateofBirth(mm/dd/yyyy)

RetailMedicationQuantityofLastFill

LastFillDate RetailPharmacy Rx#

Required New Qty:

Required Directions:

Required Refills: 1 Yr 0 1 2 3 Other:

PhysicianName OfficePhoneNumberwithAreaCode

StreetAddress FaxNumberwithAreaCode

City,State,ZIP NPI DEA

Physician Signature Date

Thisdocument,includinganyattachments,containspersonalandsensitiveinformationrelatedtoaperson’shealthcare.TheinformationcontainedinthisdocumentisintendedonlyforthesoleuseofOptumRx.Ifyouarenottheintendedrecipientortheemployeeoragentresponsibletodeliverittotheintendedrecipient,youareherebynotifiedthatanydisclosure,copying,distributionoruseofthecontentsofthisinformationisstrictlyprohibitedandwillbevigorouslyprosecuted.Ifyouhavereceivedthisdocumentinerror,pleaseimmediatelynotifythesender,orOptumRxbyphoneorfaxatthenumberslistedbelow.

1

2

ORX7710T-120601

OptumRx,P.O.Box509075,SanDiego,CA92150CustomerService:1-800-562-6223 (TTY711)Fax:1-800-491-7997•www.optumrx.com

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optumrx.com is a fast, easy and secure way to get the information you need to make the most of your pharmacy benefit.

Website features and tools

Log into optumrx.com and you will be able to:

• Refill and renew home delivery prescriptions through OptumRx®

• Search for drug prices and view lower-cost alternatives

• Transfer retail prescriptions to home delivery

• Track your OptumRx Home Delivery orders

• View your claims history

• Enroll in text message reminders

• Manage medications for household members1

• View your real time benefits

You can save time, money and improve your health

• Save time — By ordering medications you take regularly online, you make fewer trips to the pharmacy and avoid waiting in line to pick up your medication.

• Save money — Depending on your pharmacy plan, you can order up to a 3-month supply of your medication. Orders are sent using free standing shipping.

Managing your medications online

My medication reminders

Set up text message reminders to help you remember when to take your medication. Text message reminders have been shown to improve medication adherence in persons taking long-term or maintenance medications.2

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OptumRx specializes in the delivery, clinical management and affordability of prescription medications and consumer health products. We are an Optum® company — a leading provider of integrated health services. Learn more at optum.com.

All Optum trademarks and logos are owned by Optum, Inc. All other trademarks are the property of their respective owners.

© 2017 Optum, Inc. All rights reserved. 64538_042017

optumrx.com

While on the go

Access your pharmacy benefits and manage your prescriptions from your smartphone or tablet with the OptumRx app.3

• Refill or renew home delivery prescriptions

• Transfer a retail prescription to home delivery

• Locate a pharmacy

• Find drug prices and lower-cost alternatives

• View your claims history

• Access your ID card, if your plan allows

• Set up refill reminders

• Set up reminders for when you need to take your medication

We want you to get the most out of your pharmacy plan. The more you know, the more you can save.

Visit optumrx.com today.

1. Dependents or spouses you have access to.

2. Adherence rates quantified using OptumRx internal data for oral anti-diabetic medications among Medicare Part D Beneficiaries, May 2012.

3. App is available for download on both Apple and Android devices.

Download the OptumRx App now from the Apple® App Store or Google Play™.

The company does not discriminate on the basis of race, color, national origin, sex, age, or disability in health programs and activities.

Free services are provided to help you communicate with us, such as letters in other languages or large print. You may also ask to speak with an interpreter. To ask for help, please call the toll-free phone number listed on your ID card.

ATENCIÓN: Si habla español (Spanish), La compañía no discrimina por raza, color, nacionalidad, sexo, edad o discapacidad en actividades y programas de salud.

Se brindan servicios gratuitos para ayudarle a comunicarse con nosotros, como cartas en otros idiomas o en letra grande. También puede solicitar comunicarse con un intérprete. Para solicitar ayuda, llame al número de teléfono gratuito que figura en su tarjeta de identificación.

請注意:如果您說中文 (Chinese),公司不会基于种族、肤色、国籍、性别、年龄或残疾而在健康计划和活动中歧视任何人。为帮助您与我们沟通,我们提供一些免费服务,例如用其他语言书写的信件或大字体。您也可以要求与口译员对话。欲寻求帮助,请拨打您的 ID 卡上列出的免费电话号码。

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Mobile Website

OptumRx Mobile Website

OptumRx now offers a fresh new way to order, refill and review your medications quickly and easily. Our new mobile website lets you access your online account and manage mail service prescriptions from your smartphone – anytime, from anywhere!

Manage Your Prescriptions from Your Smartphone

Now you can use your smartphone to:• Refill prescriptions through OptumRx™ Mail Service Pharmacy

• View your prescription claims history

• Check the status of your mail service orders

• Find network retail pharmacies by ZIP Code or GPS location

• Create and update automated text message reminders

• Search generic and brand-name medications by formulary status or therapy class

When You Need a Reminder

Taking medications as prescribed is an important part of living a healthier life. Our mobile website makes managing your prescriptions (and remembering to take them) easier than ever. Simply use your smartphone to create and send text message reminders about taking and ordering your medications. Reminders like these can help you get the most value from your medications.

Accessing the Mobile Website is Easy

Quick Response (QR) CodeScan the QR code provided here with your smartphone to be automatically directed to www.optumrx.com.

Your Smartphone BrowserYou can also get direct access to our mobile website by entering m.optumrx.com or www.optumrx.com into your smartphone’s browser.

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2300 Main Street, Irvine, CA 92614

OptumRx specializes in the delivery, clinical management and affordability of prescription medications and consumer health products. We are an OptumTM company — a leading provider of integrated health services. Learn more at www.optum.com.

All OptumTM trademarks and logos are owned by Optum, Inc. All other brand or product names are trademarks or registered marks of their respective owners.

PSO3537_120629 ©2012 OptumRx, Inc.

www.optumrx.com

BookmarkingOnce the website loads on your phone, simply bookmark it for fast access 24/7.

Take Advantage of Our Full Website and Mobile Site

We designed both websites to work together. If you change your online account or manage your prescriptions from one site, all of your information is automatically updated to the other site as well.

How to Refill Prescriptions

• On the home page, click MY PRESCRIPTIONS. Click REFILL PRESCRIPTIONS. (If you are not logged in, you will be prompted to first log in.)

• Select the mail service prescriptions you would like to refill by checking the boxes.

• Click ADD TO CART to proceed to the Shopping Cart page.

• Review your selections. You can remove items from your cart, continue shopping or check out. When you are done, click CHECK OUT.

• Review your shipping information and order summary. You may change your shipping address or add a new one.

• Review your order summary. To change your order, click BACK. If your order is complete, click SUBMIT.

How to Set up Text Message Medication Reminders

• On the home page, click MY PRESCRIPTIONS. Click MEDICATION REMINDERS. (If you are not logged in, you will be prompted to first log in.)

• Enter the mobile phone number you want to send text message reminders to.

• Enter your time zone.

• Select your mobile carrier from the drop-down box.

• Choose the type of reminder you want to receive. You can get reminders when it’s time to refill or renew mail service prescriptions; when prescriptions are eligible for transfer to the Mail Service Pharmacy; and when orders have been shipped. You can also set up daily reminders for times to take specific medications.

• When you are done, click SAVE.

Don’t let managing your prescriptions tie you down. Just type m.optumrx.com into your smartphone browser and start holding a wealth of helpful information in the palm of your hand.

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Over

Download the OptumRx App nowfrom the Apple® App Store or Google Play™.

The OptumRx app

The OptumRx® App makes the online pharmacy experience as simple as possible. You can easily:

• Refill or renew a home delivery prescription

• Transfer a retail prescription to home delivery

• Find drug prices and lower-cost options

• View your prescription claim history or order status

• Locate a pharmacy

• Access your ID card, if your plan allows

• Set up refill reminders

• Track your order

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OptumRx specializes in the delivery, clinical management and affordability of prescription medications and consumer health products. We are an Optum® company — a leading provider of integrated health services. Learn more at optum.com.

All Optum trademarks and logos are owned by Optum, Inc. All other trademarks are the property of their respective owners.

© 2017 Optum, Inc. All rights reserved. 64826-042017

optumrx.com

The OptumRx App: the most convenient way to manage your prescriptions.

Simple

You can easily refill a medication or transfer a retail prescription to home delivery.

Current

Prescription Drug Lists change frequently; the OptumRx App updates automatically, giving you quick access to the most current drug coverage information.

Personalized

Access a complete profile of your prescriptions when you view your online Medicine Cabinet. You can see all your recent and past prescriptions.

Save time and money

Compare prescription drug options as well as identify potential cost savings.

The company does not discriminate on the basis of race, color, national origin, sex, age, or disability in health programs and activities.

Free services are provided to help you communicate with us, such as letters in other languages or large print. You may also ask to speak with an interpreter. To ask for help, please call the toll-free phone number listed on your ID card.

ATENCIÓN: Si habla español (Spanish), La compañía no discrimina por raza, color, nacionalidad, sexo, edad o discapacidad en actividades y programas de salud.

Se brindan servicios gratuitos para ayudarle a comunicarse con nosotros, como cartas en otros idiomas o en letra grande. También puede solicitar comunicarse con un intérprete. Para solicitar ayuda, llame al número de teléfono gratuito que figura en su tarjeta de identificación.

請注意:如果您說中文 (Chinese),公司不会基于种族、肤色、国籍、性别、年龄或残疾而在健康计划和活动中歧视任何人。

为帮助您与我们沟通,我们提供一些免费服务,例如用其他语言书写的信件或大字体。您也可以要求与口译员对话。欲寻求帮助,请拨打您的 ID 卡上列出的免费电话号码。

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All Day, All Night Convenience

Our new Prior Authorization Web Portal takes the hassle out of Prior Authorization (PA) requests and follow-up. Using the online portal, you’ll be able to fill out, submit, and check the status of PA requests whenever it is most convenient for you. This time-saving tool not only simplifies your job, but also helps ensure the appropriate use of certain prescription drugs.

Secure Online Access

Using the online Portal is easy. Your first step is to register for an account and create a User ID and Password at www.optumrx.com. Just click Healthcare Professionals and then Prior Authorizations to get started. Once you have been approved for access — typically within 24-72 hours — you will be able to access the Portal to initiate a new PA or check the status of an existing PA.

To create a new PA, simply fill out the online forms with the necessary information and submit via the Portal. If your patient chooses to fill their prescription with one of our pharmacies, please fax a written prescription to 1-800-853-3844. This prescription is necessary to facilitate dispensing and delivery of requested medication.

You will receive a fax confirmation each time you submit a new PA. Cases that require additional research by our pharmacists will display an on-screen message stating that a decision will be both faxed to you and posted on the web within 72 hours.

Making Your Job Easier

As your online gateway to prescription decisions, the Prior Authorization Web Portal is:

• Simple — prompts and drop-down menus guide you through the process

• Convenient — enter requests 24/7/365

• Fast — a decision will be immediate in many cases

• Informative — check status and details of a PA any time of the day or night

Get Started• You will need an Administrator

Account and User Account to submit PA requests through the Web Portal. Go to www.optumrx.com, click on Prior Authorizations, and follow the prompts to create these accounts.

• Then, when you’re ready:— Log-in to the Prior

Authorization Web Portal— Enter provider and

patient information— Enter drug name, strength

and formulation— Provide details of the request

and clinical guidelines— Submit the PA request— Fax the prescription to

1-800-853-3844, if your patient chooses to fill their prescription with us

• You will receive a decision within 72 hours.

OptumRx | www.optumrx.com

Prior Authorization Web Portal Your Easy Online Link to Prescription Decisions

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Split Your Pills, Split Your Bill.

Half Tablet

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OptumRx | optumrx.com

Half Tablet

As prescription medication costs continue to increase, you may be searching for ways to lower your costs at the pharmacy. You can save up to 50% on your prescription costs by participating in Half Tablet.

You Get the Same Medication and Strength for Half the Cost

With Half Tablet, you take the same medication at the same strength, yet save money on medications you take on a regular basis — up to hundreds of dollars every year.1

Here’s How it Works:2

1. Your doctor writes a new prescription for twice the strength and half the quantity, noting your intent to split the tablets on your prescription.

2. A new prescription is filled and you automatically pay half your usual cost.

3. Split each tablet and take half – you get your usual dose for half the cost.

Savings example

The following example shows how participating in Half Tablet can reduce your cost by half, taking the same tablet at the same strength.

Prescribed: 20 mg of Crestor per day, 30 tablets, 1-month supply.

In this example, you would save $15.00 per month, or $180 annually. Your actual savings will vary based on your medication costs and plan design.

20 mg30 tablets

1-month supply$30 per refill

Your Current Prescription

40 mg15 tablets

1-month supply

$15 per refill

Split each 40 mg tablet into two 20 mg doses.

Half Tablet Program

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See if Your Medication Qualifies for Tablet Splitting:

Condition / Therapeutic Class Medications* Member’s Dosage

Tablet Strength to Split

Hypertension (High Blood Pressure)

benazepril (Lotensin®) 5 mg / 10 mg / 20 mg 10 mg / 20 mg / 40 mg

metoprolol ER (Toprol XL®)

25 mg / 50 mg / 100 mg 50 mg / 100 mg / 200 mg

Hypertension (High Blood Pressure) (Alpha Blocker)

doxazosin (Cardura®) 1 mg / 2 mg /4 mg 2 mg / 4 mg / 8 mg

Hypertension (High Blood Pressure)

ACE Inhibitors

fosinopril (Monopril®) 10 mg / 20 mg 20 mg / 40 mg

lisinopril (Prinivil® / Zestril®)

2.5 mg / 5 mg / 10 mg / 20 mg

5 mg / 10 mg / 20 mg / 40 mg

moexipril (Univasc®) 7.5 mg 15 mg

perindopril (Aceon®) 2 mg / 4 mg 4 mg / 8 mg

quinapril (Accupril®) 5 mg / 10 mg / 20 mg 10 mg / 20 mg / 40 mg

trandolapril (Mavik®) 1 mg / 2 mg 2 mg / 4 mg

Hypertension (High Blood Pressure)

Angiotensin Receptor Blockers (ARBs)

candesartan (Atacand®) 4 mg / 8 mg / 16 mg 8 mg / 16 mg / 32 mg

Benicar® 20 mg 40 mg

Diovan® 40 mg / 80 mg / 160 mg 80 mg / 160 mg / 320 mg

irbesartan (Avapro®) 75 mg / 150 mg 150 mg / 300 mg

losartan (Cozaar®) 25 mg / 50 mg 50 mg / 100 mg

High Cholesterol atorvastatin (Lipitor®) 10 mg / 20 mg / 40 mg 20 mg / 40 mg / 80 mg

Crestor® 5 mg / 10 mg / 20 mg 10 mg / 20 mg / 40 mg

pravastatin (Pravachol®) 10 mg / 20 mg / 40 mg 20 mg / 40 mg / 80 mg

simvastatin (Zocor®) 5 mg / 10 mg / 20 mg / 40 mg

10 mg / 20 mg / 40 mg / 80 mg

Depression/ Mental Health

citalopram (Celexa®) 10 mg / 20 mg 20 mg / 40 mg

escitalopram (Lexapro®) 5 mg / 10 mg 10 mg / 20 mg

paroxetine (Paxil®) 10 mg / 20 mg 20 mg / 40 mg

Pexeva® 10 mg / 20 mg 20 mg / 40 mg

sertraline (Zoloft®) 25 mg / 50 mg 50 mg / 100 mg

Diabetes pioglitazone (Actos®) 15 mg 30 mg

Insomnia zolpidem (Ambien) 5 mg 10 mg

* All medication in all lowercase font are the generic form of the brand medication. Both the brand and generic form qualify for tablet splitting.

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optumrx.com

The information in this educational tool does not substitute for the medical advice, diagnosis or treatment of your physician. Always seek the help of your physician or qualified health provider for any questions you may have regarding your medical condition.

OptumRx specializes in the delivery, clinical management and affordability of prescription medications and consumer health products. We are an OptumTM company — a leading provider of integrated health services. Learn more at optum.com.

All OptumTM trademarks and logos are owned by Optum, Inc. All other brand or product names are trademarks or registered marks of their respective owners.

©2014 OptumRx, Inc. ORX6807_140507

1 This is a voluntary program. Medications subject to change without notice. Not all medications are appropriate for tablet splitting. The medications in this program have been selected because they meet requirements deemed appropriate for splitting. Consult your doctor before splitting any prescription tablets. Only split tablets with a device designed specifically for that purpose. Follow the instructions provided with your tablet splitter.

2 Savings vary based on member medication cost and plan design.

Half Tablet: Split Your Pills, Split Your Bill.

Start saving today. Call your doctor and ask if tablet splitting is right for you.

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Free Meter Program

Diabetes can harm your eyes, kidneys, nerves, heart and blood vessels. The impact can be long-term. Regular blood sugar testing can help you avoid these health risks. And it can prevent life-threatening conditions caused by too high or too low blood sugar.

Take Advantage of This Great Offer

To help you monitor blood sugar levels, your pharmacy benefit plan may have the Free Meter Program. With this program, you may be able to get a blood sugar meter at no charge to you. You and your doctor can choose from nine different meters. Information about each meter is inside. For more details, call OptumRx customer service at the phone number on your benefit ID card. Or call the meter manufacturers. Their numbers are inside.

How to Get Your Free Meter

The first step in every diabetes care plan is talking with your health care team. If you would like a new blood sugar meter, tell your doctor or diabetes educator. They will help you select the no-charge meter that’s right for you. Once you decide, it’s easy to place your order. Just call the manufacturer’s Service Center any time.

Your Free Meter Choices Are Inside

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Choose From These Brand-Name Meters

Free Meter Program

Choose From These Brand-Name Meters

OneTouch® Ultra 2• Large backlit screen –

Read results day or night

• Result averages – Get 7-, 14- and 30-day averages to see your trends

• Add meal flags – Lets you link the effects of food to your blood glucose results

• Large memory and download port – More ways to review results

OneTouch® UltraMini• Small enough to fit in a purse or pocket

• 2-way scrolling buttons – For simple navigation

• Comes in 6 attractive colors

• 500-test memory – To view recent results

OneTouch® Verio IQ• The first meter ever with

PatternAlert™ Technology

• Spanish language available

• A 750-test memory, color-coded alerts and intuitive navigation

• A bright color display

GLUCOCARD® 01 Meter• Auto code technology

• Shares strips with the GLUCOCARD 01-Mini, so you always have the right strips

• Clinical data confirms high accuracy

• Fewer open test strip bottles for less waste and greater savings

GLUCOCARD® 01-Mini• Fast, accurate test results

with only a tiny sample size • 20 free interchangeable face plates

GLUCOCARD® Vital Meter• Fast, accurate and easy to use

• Auto coded meter has a 250-test memory to help track of your results

• Small 0.5 µL sample size in the GO-based test strip platform gives accurate results in 7 seconds

To order one of these OneTouch® meters call their Service Center at 1-866-355-9962 Order Code: 594PRX100 www.OneTouch.orderpoints.com

To order one of these GLUCOCARD® meters call their Service Center at 1-855-646-3232 No order code required www.glucocardusa.com/optumrx

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Choose From These Brand-Name Meters

ACCU-CHek® Aviva Plus• Quick, 5-second results

• Small 0.6 microliter sample size

• 4 customizable test reminders

• Contoured, ergonomic design with easy-to-hold rubber grips

• Made in the U.S.A.1

ACCU-CHek® Nano SmartView• Advanced accuracy with

ACCU-CHEK® SmartView test strips – 23% tighter specification2

• No coding – Fewer steps in testing

• Small, sleek design fits in the palm of your hand

• Brilliant backlit display makes reading numbers easy

1 Using U.S. and imported materials 2 Specifications based on current ISO 15197: 2003

To order one of these ACCU-CHek® meters call their Service Center at 1-877-411-9833 Order Code: RXAC10 http://meters.accu-chek.com

Don’t delay. Talk with your doctor about choosing the best brand-name meter for you. Then order your meter by calling the manufacturer’s Service Center.