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Organizational Study at ITI Ltd, Palakkad
Presented by, Sneha Murali
Reg no: 43010
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IndustryTelecommunication Industry (Telecom
equipment manufacturing industry).
ITI Ltd has contributed 50 % of the present national
telecom network.
Competitor analysis done in 2 contexts: In the context of
products
In the context of services
In the year 2009, transition from products to services,
after products became obsolete.
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ProductsInitially they manufactured Large DigitalSwitches and
Digital Trunk Exchanges (OCB), Printed
Circuit Board (PCB), SIM cards, MLLN
ServicesAnnual Maintenance Contract (AMC),Projects on NPR and
SECC
Venture into Defense sectorSatellite trans-receiver
and access equipment, RADARs and alliedequipment, weapon control
systems, missile systems
etc.
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Organizational Structure
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There are a total of 22 departments in ITI Ltd,
Palakkad. The most important of which are:
Purchase department
Manufacturing department
Finance department
Human resource department
All departments have its role to playAll 22
departments are important.
Interdependence between each and everydepartment exists.
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Every department has its importance. The planning
department handles the planning of the materials that
the organizations need. Raising PR.
The purchase department handles all the orders
which the company sends or receives.
The inward goods store receives the items against the
order placed. The stores department deals with
storage.
The manufacturing department of ITI Ltd, is where all
the main activities take place
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The product development department handles the
new product development within the organization.
The product support department does the work of
conducting Annual Maintenance Contract (AMC).
The testing department makes sure all the equipmentsare properly
functioning.
The money which comes in and out from sales and
purchases is handled by the finance department
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STRENGTHS
Highly motivated and workoriented manpower.
Customerloyalty/relationship/satisfaction.
Quality products.
Adaptation of newskills/technology
WEAKNESSES
Lack of orders.
Diminishing prices in themarket.
Financial Constrains
OPPORTUNITIES
Available and expanding telecommarket.
Other business openings anddevelopments in the market.
Geographical location to grab order forprojects like NPR
etc.
30% reservation quota
THREATS
New technologies and changesin products.
Market demand.
SWOTANALYSIS
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Suggestions
They have a system of Inter-Office-Notice (ION), whichenables
effective organizational communication. The
company can go wireless.
ITI Ltd, can organize various motivational programs which
can boost the ability of the employees to contribute to the
organizational goals.
ITI Ltd. may make efforts to take up all opportunities which
come its way. Similar to what they did in the defense
sector.
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The Organizational Study has revealed so many
details about the organization.
It is evident from the functional analysis that all
departments work together in achieving the objectives.
The functional analysis and organizational analysisrevealed a
lot about the internal workings and the
external projects of the organization as well.
Functioning of the organization could be well
understood.
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THANK YOU
