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Organizational Mindfulness
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Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
1
Under Review: Journal of Management Inquiry; do not quote or cite without permission
ORGANIZATIONAL MINDFULNESS REVISITED:
A BUDDHIST-BASED CONCEPTUALIZATION
Ronald E. Purser Department of Management
San Francisco State University
Joseph Milillo Harvard Divinity School
Harvard University
ABSTRACT
Recent scholarship has attempted to provide an enriched view of mindfulness informed by Buddhism, but such conceptualizations have been based on a number of misconceptions regarding the meaning, function and purpose of Buddhist mindfulness. Secularized definitions of mindfulness have emphasized attention enhancement, present moment awareness and stress reduction effects. This article provides a corrective to the theory of individual mindfulness based on authoritative Buddhist canonical sources. A triadic model of right mindfulness is used to theorize an expanded view of organizational mindfulness, which serves as an ethical extension to high reliability organizations (HROs). Five mindful organizing processes, characteristic of High Wisdom Organizations (HWOs), are delineated and proposed to be generative of organizational well-being and the alleviation of collective suffering. We argue that a denatured mindfulness divorced from it soteriological context is reduced to a self-help technique that is easily misappropriated for self-preservation, employee pacification, and maintenance of toxic cultures.
Keywords: mindfulness, Buddhism, wisdom, contemplative neuroscience
Over the last decade, the construct of mindfulness has garnered considerable theoretical interest
among organizational scholars (Dane, 2011; Fiol & O'Connor, 2003; Levinthal & Rerup, 2006; Ray,
Baker, & Plowman, 2011; Vogus & Sutcliffe, 2012; Vogus & Welbourne, 2003; Weick & Putnam, 2006;
Weick & Sutcliffe, 2006; Weick, Sutcliffe, & Obstfeld, 2008). Drawing mainly from Western
conceptualizations and psychological studies of mindfulness, going back to the early work of Ellen
Langer and her colleagues (Chanowitz & Langer, 1981; Langer, 1989a, 1994; Langer, 1989b; Langer,
Blank, & Chanowitz, 1978; Langer & Moldoveanu, 2000), this stream of literature has adhered mainly to
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
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the “conceptual mindfulness” framework in which mindfulness is conceived as being aware of the
contents of experience—employing cognitive functions such as attention, distinction-making, and
associations (deCharms, 1997; Levinthal & Rerup, 2006; Vogus & Welbourne, 2003; Weick & Putnam,
2006; Weick & Sutcliffe, 2006; Weick, Sutcliffe, & Obstfeld, 2008). Noting this trend, Weick and
Putnam (pp 280) characterized the organizational literature as leaning heavily towards this Westernized
conceptualization, what they refer to as “mindfulness- as-content,” rather than those derived from Eastern
meditative traditions. Westernized theories of mindfulness-as-content, as Weick and Putnam (2006)
pointed out, lacks the power to develop deeper layers of the mind which are not dependent upon thoughts,
concepts and distinctions.
Recognizing the limitations of Western conceptualizations of mindfulness, Weick and Putnam
(p.286) have called for organizational theorists to draw more directly from Eastern forms of
nonconceptual mindfulness, what they describe as “mindfulness-as-process.” They went on to speculate
that mindfulness meditation could potentially improve mental skills that were generalizable across tasks
domains, be of wide organizational benefit, and also be conducive to a sustained focus on organizational
goals. Their speculations have proven to be fruitful. Slagter, Davidson and Lutz (Slagter, Davidson, &
Lutz, 2011) have proposed that systematic mental training, such as mindfulness meditation, can induce
“process-specific learning” which they characterize as “learning effects that do not only improve
performance on the trained task or tasks, but also transfer to new tasks and domains (Green & Bavelier,
2008), i.e., learning that is not specific to the trained stimuli or tasks.” Process-specific learning is the
neurological correlate to Weick and Putnam’s (2006) call for organizational theorists to place more
emphasis on mindfulness-as-process. Weick and Putnam (Weick & Putnam, 2006) recognized the need
for a more process-oriented view of mindfulness because the cognitive processes that can aid in
organizational mindfulness and in organizing for high reliability actually precede attention to content.
Organizational theorists that have attempted to incorporate Eastern forms of mindfulness have
relied primarily upon the research being conducted by psychologists, cognitive scientists and clinicians in
theorizing about mindfulness (Arch & Craske, 2006; Baer, 2003; Bishop, Lau, Shapiro, Carlson,
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
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Anderson, Carmody, Segal, Abbey, Speca, Velting, & Devins, 2004; Brown & Ryan, 2003; Brown, Ryan,
& Creswell, 2007; Grossman, Niemann, Schmidt, & Walach, 2004; Kabat-Zinn, 2003; Lau, Bishop,
Segal, Buis, Anderson, Carlson, Shapiro, Carmody, Abbey, & Devins, 2006; Shapiro, Carlson, Astin, &
Freedman, 2006; Shapiro, Oman, Thoresen, Plante, & Flinders, 2008). This stream of literature originates
most notably in the pioneering work of Jon Kabat-Zinn in behavioral medicine beginning in the late
1970’s (Kabat-Zinn, 1982), with the introduction of mindfulness-based stress reduction (MBSR)
interventions, a therapeutic and clinical application of mindfulness-based practices for the treatment of
many psychological and psychosomatic problems. Over the last twenty years, interest among scholars and
clinicians in MBSR has grown exponentially (Williams & Kabat-Zinn, 2011) and it is now the most
widely taught secular form of mindfulness practice in academic medical centers and clinics throughout
North America and Europe (Davidson & Begley, 2012). In addition, “mindfulness –based cognitive
therapy” (MBCT) (Segal, Williams, & Teasdale, 2002) was recently spawned for preventing relapses of
depression; a combination of Western cognitive science and a clinical use of Buddhist-influenced
meditative practices.
Gethin (2011) points out that although Buddhist-inspired mindfulness practices were key
influences in the development of both MBSR and MBCT, an accurate tracing of Buddhist
conceptualizations of mindfulness were quickly glossed over and are lacking in the majority of scholarly
works dealing with these approaches. This was to be expected as MBSR was developed for clinical
applications in medical settings for subjects suffering from chronic pain and other stress-related disorders.
Similarly, the few organizational theorists that have incorporated Buddhist-inspired conceptualizations
(Dane, 2011; Sadler-Smith & Shefy, 2007; Weick & Putnam, 2006) have drawn mainly from popular
Buddhist texts by Western teachers of mindfulness “insight meditation.” Mindfulness has been conceived
as the exercise of “bare attention” coupled with “non-judgmental awareness of moment-to-moment
present experience” (Weick & Putnam, 2006). However, this secularized, operational definition of
mindfulness that is now commonplace differs considerably from Buddhist canonical descriptions (Bodhi,
2011; Gethin, 2001; Thanissaro, 2012).
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
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In this article, we argue that secularized conceptualizations of mindfulness in the organizational
literature, which supposedly are “Buddhist-inspired,” have occluded a focus on its transformative role in
ethical, emotional and mental development leading to the cessation of suffering. This is also true of the
increasing adoption of mindfulness training in corporations, the U.S. military, and educational
institutions. Further, we contend that current theories of mindfulness as adopted by organizational
scholars and practitioners is based upon three common and misleading misconceptions: (1) mindfulness is
defined as being primarily a function of bare attention and nonjudgmental awareness of the present
moment, often associated with stress reduction; (2) mindfulness is considered as a tool for simply
enhancing attention; (3) mindfulness is a psychological trait which does not require meditative training
and/or sustained practice. Based on these misconceptions, organizational theorists have unwittingly
subscribed to a view of mindfulness which is ethically neutral. Buddhist mindfulness, however, is neither
value free nor an ethically neutral practice (Chiesa, 2012; Maex, 2011) but has a clear soteriological and
liberative purpose: to remove unwholesome or unhealthy states of mind, enhance emotional balance and
psychological well being, coupled with ethical development that results in an altruistic concern for the
welfare of all sentient beings. In Buddhism, this is referred to as “Right Mindfulness” (samma sati),
which is very different both in theory and practice when contrasted with current conceptualizations which
narrowly associate mindfulness with a heightened form of attention.
Given these misconceptions, and because research on mindfulness is a relatively recent
phenomena, it is not surprising that a careful and clear understanding of the hermeneutic meaning of
mindfulness within the context of Buddhist contemplative practice is sorely lacking in organizational
studies. We agree with Bodhi (Bodhi, 2011, p.22) that mindfulness as a concept has become, as he put it,
“so vague and elastic that it serves almost as a cipher into which one can read virtually anything we
want.” Accordingly, the aims of this essay are: 1) to provide a corrective to the theory and foundation of
individual mindfulness based on authoritative canonical Buddhist sources; 2) explore how a Buddhist-
based conceptualization of right mindfulness challenges existing theories which are primarily concerned
with improving attention, and, more specifically, theorize an expanded view of organizational
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
5
mindfulness which serves as an ethical extension to high reliability organizations (HROs) and; 3) discuss
how the increasingly popular trend of allegedly “Buddhist-inspired” mindfulness training and
interventions in corporations runs the risk of being co-opted and exploited for maintaining the status quo,
rather than effecting transformative change.
The paper is organized as follows. First, we begin by summarizing the classical Buddhist
literature on mindfulness as a comparative basis for examining how modern and secularized definitions of
mindfulness in the organizational studies literature differ considerably. Next, we provide a critical
appraisal of current conceptions of organizational mindfulness, focusing on the key misconceptions that
have limited the theoretical discourse to viewing individual mindfulness as bare attention and as a
psychological trait. The purpose of such a critique is neither to be dogmatic or doctrinaire, but to point out
that within a Buddhist context, mindfulness is a transformative meditation practice, integrated and
contextually embedded within a systematic path of the development. Grossman and Van Dam (2011)
point out that Buddhist mindfulness is one aspect of a transitional path that is complex and multi-faceted,
embedded in affective, behavioral, cognitive, ethical, and social dimensions. Maex (2011) concurs by
emphasizing that Buddhist ethics is defined in relation to suffering and the elimination of its causes. Thus,
the aim of Buddhist mindfulness is not merely to enhance the quality of attention or the reduction of
stress, but to transform the human mind by lessening, and ultimately eliminating, toxic mental states
rooted in greed, ill will, and delusion.1 Indeed, the telos of Buddhist mindfulness has a universal and
transcendent purpose: human flourishing, virtuous behavior and an altruistic concern for the welfare of all
sentient beings (Forbes, 2012). Following our critique, we explore how right mindfulness can inform an
expanded and reformed model of organizational mindfulness that moves beyond attention-enhancement
discourse and high reliability organizations (HROs). This entails theoretical discourse focused on the
skillful mental states and behaviors that are generative of organizational well-being and alleviation of
collective suffering, both within and outside of organizations—in effect, challenging institutionalized
greed, ill will and delusion (Loy, 1997; Loy, 2002, 2008). Right mindfulness develops concentration as a 1 These are traditionally referred to in Buddhism as the “three mental poisons.”
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
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prerequisite for the development of liberating wisdom and insight, which uproots the causes of mental and
emotional afflictions, giving rise to boundless compassion. As Olendzki (2011, p.64) so eloquently points
out, “Mindfulness is not just heightened attention, but it is attention that has become confident,
benevolent, balanced and fundamentally wholesome.” We discuss how the soteriological goals of
Buddhist mindfulness meditation—what could be called “wisely directed attention” (Kang &
Whittingham, 2010, p.166), leads to greater well-being for self and others—reflective of a broader, more
humanistic view of organizational mindfulness. This approach is not based merely on analogues of
mindfulness, or “meditative properties,” as Weick and Putnam (2006) have suggested, but rather upon the
direct experience and neural changes that result from actual meditative training and practice. Finally, we
examine the current mindfulness movement that is becoming increasingly popular among practitioners in
corporate and other institutional settings, bolstered by the emerging field of contemplative neuroscience.
We argue that mindfulness-as-technique is leading to an unfortunate denaturing and banalization of this
ancient practice. Our concern is that in the rush to secularization, mindfulness runs the danger of
becoming co-opted and exploited as an instrumental tool for furthering self-serving interests, thereby
reinforcing and reproducing existing power structures. If this trend continues, the mindfulness movement
may turn out to be no different than the faddish and debunked human relations movement, derogatorily
branded as “cow psychology,” criticized for its manipulative use of counseling techniques as a means of
pacifying employees (Bell, 1956; Purser, 1999).2
MINDFULNESS WITHIN THE BUDDHIST TRADITION
The Buddhist literature is voluminous, dating back to the early Pali canon3 (the Pāli Tipitaka)
purportedly as early as the first century B.C. In addition, the spread of Buddhism both geographically and
2 Critics of the human relations movement labeled it as “cow psychology” because of its emphasis on making employees more happy and docile while existing conditions in the workplace remained unchanged, hence, the phrase “contented cows give more milk.” 3 The Pāli word, Tipitaka, literally means “the three baskets,” reflecting that the canon is divided into three divisions. The first part is known as the Vinaya Pitaka, and contains all the rules that the Buddha laid down for
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
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temporally over the last two millennia years has produced a plethora of theories, descriptive accounts, and
commentaries for traversing a path for systematic mental training and human development. As Dunne
(Dunne, 2011) has so succinctly put it, “the Buddhist tradition is not monolithic” (p.71). Mindfulness,
even within Buddhism and its various schools, is also a contested concept, subject to varied
understandings and applications, depending on the time period and context. Further, mindfulness training
represents only a sliver of the plethora of Buddhist meditation methods (Lopez Jr., 2012). Despite the
variety of understandings both within and across the Buddhist traditions, there is a clear area of common
ground as to the ultimate purpose and function that mindfulness meditation practices play in psycho-
spiritual development: 1) a soteriological goal of Buddhist practice is the elimination of the root causes of
suffering; and 2) in-depth meditative training alleviates and ultimately eliminates suffering by inducing
significant and sustainable changes in one’s cognitive and emotional states, leading to dramatic and
irreversible changes in behavioral and psychological traits. This process of psycho-spiritual development
involves a path of meditative and contemplative inquiry aimed to identify and transform the root cause of
suffering, “a set of correctable defects that affect all the mental states of an untrained person” (Gethin,
1998; Lutz, Dunne, & Davidson, 2007).
Satipatthāna Sutta
Developing a fuller understanding of mindfulness and the role it plays in the Buddhist tradition
requires a closer examination of the Satipatthāna Sutta, a highly revered discourse of the Buddha which is
considered an exact instruction on the practice of mindfulness meditation (Anālayo, 2010 ).4 The
discourse is divided into four sections, pertaining to mindfulness of the body (kāyā), feelings (vedanā),
mind (citta), and mind-objects (also called dhammas, or phenomena). In addition, the instructions also
monks and nuns; the second part is called the Suttatta Pitaka, and contains the Discourses, which are the teachings proper of the Buddha; the third part is known as the Abhidhamma Pitaka, a scholarly reorganization of the teachings presented in the previous two works, which deals mainly with presenting and commenting on Buddhist theory of ethics and mind. The Abhidhamma texts are also referred to commonly to as Buddhist psychology. 4 The Satipatthāna sutta is arguably one of the most important suttas of the Theravāda tradition, and is found in both the Dīghanikāya and Majjhimanikāya. It outlines the Buddhist meditation of mindfulness that will lead to nirvāna
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
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include contemplations directed towards observing the arising and passing away of these phenomena in
the stream of experience.5
Most Buddhist scholars agree that sati (smŗti in Sanskrit) is derived from the verb, “to
remember,” or the act of “calling to mind”. (Anālayo, 2010 ; Davids, 1881; Gethin, 1992; Nanamoli &
Bodhi, 2005; Thanissaro, 2012). A wide range of meanings have been associated with sati in the early
Abhidhamma literatures, such as: recollection (anussati), recall (patissati), remembrance (saranata),
keeping in mind (dharanata), absence of floating (apilapamata), and absence of forgetfulness
(asammussanata) (Gethin, 2011). However, in the meditative context, sati is not the equivalent of the
function of memory, but of “recollecting” and a particular way of remembering (Gethin, 2001;
Thanissaro, 2012). Since the purpose and function of sati within the context of the Buddhist path is to put
an end to suffering, canonical descriptions differentiate between two types of sati, “right” (sammā) and
“wrong” (micchā) (MN 117; MN 126; AN 10:108; Ţhānissaro, 2012:12). Right mindfulness (sammā sati)
signifies a faculty of mind that is able to remember both skillful and unskillful actions, expanding the
temporal field of vision. Thus, mindfulness is not merely a passive and nonjudgmental attentiveness to the
present moment exclusively, but an actively engaged and discerning awareness that is capable of
recollecting words and actions from the past as well. As we shall explain shortly, right mindfulness, when
properly cultivated and supported by other mental factors, can remember and know skillful as well as
unskillful phenomena, in the past and in the present—with the intended purpose of abandoning those
which lead towards suffering and stress in the future (Gethin, 2001; Ţhānissaro, 2012). Thus, right
mindfulness is not simply bare attention to the present moment, but “includes both retrospective memory
of the past and prospective memory of the present and future” (Kang & Whittingham, 2010:165).
5 Mindfulness of the body (kāyānupassanā) comprises fourteen subjects of meditation, with mindfulness of the breath (anapanasati) being the most popular. Mindfulness of feeling (vedanānupāssanā) is of three types, pleasant, painful, and neutral, referring to both material and spiritual feelings. Mindfulness of mind (cittānupassanā) is differentiated into contrasting states of mind, namely, with and without lust, hatred, delusion, a mind contracted or distracted, exalted or unexalted, surpassable or unsurpassable, concentrated or unconcentrated. Finally, mindfulness of mental objects or phenomena (dhammānupassanā) consists of five categories: the five hindrances, the six internal and external senses, the seven factors of enlightenment, and the four noble truths .
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
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Another dimension of sati is that it must be established, or set up (upatthāna). What this implies
is that sati generates a particular stance or orientation towards one’s present experience, which is
characterized by observation or watchfulness (anupassanā). According to Gethin (2001:32), the faculty of
mindfulness can be conceived as “standing near” or manifests as “guarding” the mind. As Anālayo
(2010) points out, sati, or mindfulness, involves “…an enhancement of the recollective function, by way
of expanding the breadth of attention.” Another reading shows that sati is the immediacy of one’s
experience—or a presence of mind—which amounts to a close and repeated observation applied to the
four domains of contemplation. In this respect, mindfulness can be viewed as “the act of establishing
presence” (Bodhi, 2011, p.25).
The Satipaţţhāna Sutta provides a comprehensive set of contemplations that requires the
application of mental qualities as key supports for the cultivation of mindfulness. As the Sutta itself
makes clear, these are deep concentration (samādhi), clear-knowing (sampajañña), balanced and
sustained effort (atapi), and an equanimous mind free from desires and discontent. Figure 1 below
illustrates the essential features and key mental functions that are involved in satipatthana.
INSERT FIGURE 1 ABOUT HERE
Sampajañña is usually translated from the Pāli as “clear comprehension,” or “alertness,” which
has a reflexive monitoring quality. In this sense it is fair to translate sampajañña as introspection, which
should be done with clear comprehension. Sati (mindfulness) and sampajañña (clear comprehension) are
the tools not only for training the mind, but proper investigation of it as well. Mindfulness is supported
by the mental factor of sampajañña, through the latter’s ability to be aware of whether the mind is
focused on the intended object, or whether it has lost the object (Lutz, Dunne, & Davidson, 2007).
Sampajañña can also be understood as a faculty of mind that is able to fully grasp and comprehend what
is actually taking place in one’s own mind and experience (Anālayo, 2010:40). The degree and level of
sampajañña can range from basic forms of knowing to discriminative understanding, the latter of which
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
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is able to discern wholesome from unwholesome thoughts and behaviors. Highlighting some of the key
aspects of satipaţţhāna, Anālayo (2010) states:
….One of the central tasks of sati is the de-automatization of habitual reactions and perceptual evaluations. Sati thereby leads to a progressive restructuring of perceptual appraisal, and culminates in an undistorted vision of reality “as it is.” The element of non-reactive watchful receptivity in sati forms the foundation for satipaţţhāna as an ingenious middle path which neither suppresses the contents of experience nor compulsively reacts to them (p.267).
Based on the Buddhist canonical literature, four key elements are associated with sati, as Gethin
(2001:44) summarizes below:
(i) Sati remembers or does not lose what is before the mind; (ii) sati is, as it were, a natural ‘presence of mind’; it stands near and hence serves to guard the mind; (iii) sati ‘calls to mind’, that is, it remembers things in relationship to things and thus tends to know their value and widen the view; (iv) sati is thus closely related to wisdom; it naturally tends to see things as they truly are.
Right Mindfulness
It is important to clarify not only the meaning of sati as described in both the Abhidhamma and the early
sutta literatures, but also the role and function it plays in larger scheme of the Buddhist path of liberation.
Buddhist spiritual development can be categorized into three progressive and interrelated stages: (1) the
development of ethical discipline, integrity and virtues (sīla); (2) the development of concentration
(samādhi); and (3) the attainment of wisdom (paññā) leading to liberation (nirvana). These stages of
development are inextricably bound together, and cannot be separated from each other (Gethin,
2001:209). In this respect, ethical judgment is intimately tied to the practice of right mindfulness (Kang
& Whittingham, 2010). Most importantly, organizational scholars should be cognizant of the fact that
Buddhist mindfulness serves as a key function within what is known as the noble eightfold path.6
Integrated within an eight-factored path, “right mindfulness” (sammā sati) is the seventh path factor,
informed and developed in conjunction with the prior path factors, most of which require the exercise of
mental restraint and behavioral ethical disciplines (sīla). These path factors not only serve as a necessary
6 Right views, right intention, right speech, right action, right livelihood, right effort, right mindfulness, and right concentration.
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
11
support for the practice of right mindfulness (Brahm, 2006), but also underscores how the entire
soteriological system of the Buddhist path is aimed at effecting deep transformations of mind and
behavior towards greater psychological well-being, ethical behavior and social responsibility. In fact, a
key instructional guideline from the Satipatthāna sutta formula for establishing mindfulness is “subduing
greed and distress with reference to the world”, meaning that a certain degree of restraint is required in
order to set aside these obstacles (Ţhānissaro, 2012:17). Contrary to popular definitions, Buddhist
mindfulness is not necessarily devoid of discrimination, evaluation or judgment—a common
misinterpretation which obscures the role mindfulness plays as an integrated path factor, when properly
cultivated and developed, can discern wholesome/skillful (kusala) and healthy states of mind from those
which are unwholesome and harmful (akusala) to self and others (Bodhi, 2011). Noting the
misconceptions in modern and secular interpretations of mindfulness, Thanissaro (2012:21) states:
The Buddha, in including right mindfulness in the path, takes the role that mindfulness plays in any experience where memory is brought to bear on the present and points in a skillful direction. This is an important point to note. Instead of telling you to abandon past memories so as to approach the present with totally fresh eyes and bare awareness, he’s saying to be selective in calling on the appropriate memories that will keep you on the path to the end of suffering. And instead of telling you to watch passively as things arise and pass away on their own, he’s saying to keep remembering the need to complete any uncompleted tasks required by the path, and to protect any attainments that have already been attained. In other words, there are some things you have to remember to make arise and to prevent from passing away (italics in original).
Because the eight path factors are interpenetrating and mutually reinforcing, right mindfulness is
elevated to a form of ethics-based mind training. While much is made of the attentional enhancement
benefits of mindfulness in the organizational literature, the path factors of right speech, right action and
right livelihood have received little or no attention, yet they are also influential in establishing right
mindfulness. Indeed, this trio of path factors has to do with the quality of behavior enacted, or the ethical
discipline segment of the path (sila), which makes them relevant to expanding our notions of mindfulness
as applied to organizations. Unskillful behaviors—such as hurtful speech, lying, bullying, violence, and
deceptive business practices—fall under this triadic rubric. Harmful behaviors, if ignored, forgotten or
denied--creates a barrier or block in memory—which weakens the depth and strength of mindfulness.
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
12
These path factors are tied to conscience; thus, a “bad conscience” has the effect of weakening vigilance
and alertness, which in turn diminishes self-monitoring and self-awareness. The tendency to examine
one’s motivation and actions is likely to be suppressed, thereby making it difficult to establish right
mindfulness (Ţhānissaro, 2012).
In the Samyutta Nikaya (SN 45.8), right livelihood (sammā-ājīva) is described as livelihood
through abandoning dishonesty. The Mahacattarisaka Sutta (the sutta of the great forty) in Majjhima
Nikaya points out that right view (sammā diţţhī) is considered the forerunner of right livelihood since it
assist one in discerning right from wrong (MN 117.8). This sutta further states that right effort sustains an
individual in cultivating a wholesome lifestyle, and that it is right mindfulness that brings success to all of
the other factors, thereby establishing right livelihood. Cultivation of right mindfulness is then closely
related to wisdom, and by that, we mean a discerning mental factor that clearly comprehends “the causes,
conditions, effects, and implications of experiential process, content, behavior, in terms of the ethical
consequences (e.g., ‘does it lead to suffering or genuine happiness?’), purpose orientation (e.g., ‘does it
lead to the goal of liberation and enlightenment?’), and universalizability (e.g., ‘can this be applied to
others and across different contexts?’), resulting in a valid conclusion of how things really are” (Kang &
Whittingham, 2010:164). These acts of discernment ensure that the type of mindfulness that is developed
is “right” (sammā) mindfulness.
As mentioned above, the development of Buddhist mindfulness is contingent on a balanced and
integrated application of the eight path factors7. This formula shows that mindfulness is not merely a
compartmentalized tool for enhancing attention, but is informed and influenced by many other factors—
our view of reality; the nature of our thoughts, speech and actions; our way of making a living; and our
effort in avoiding unwholesome and unskillful states, while developing those that are skillful and
conducive to health and harmony.
7 We have not mentioned the last of the eight path factors, right concentration, as this will be addressed later in
the article.
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
13
The Triadic Mindfulness Model presented in Figure 2 illustrates the interdependent, bidirectional
interactions between right view, right effort and right mindfulness—key path factors which are especially
important in understanding how Buddhist mindfulness is a path leading towards skillful mental states and
ethical behavior. Our model of mindfulness can be viewed descriptively and prescriptively, suggesting
that when all path factors are operating in their “right” or virtuous mode of functioning, mindfulness leads
towards skillful and wholesome behaviors. When the path factors are absent or weak and right
mindfulness is not sufficiently established, unskillful states and behaviors are the outcome. As Gethin
(2001:221) explains, “how one speaks, acts and thinks at any time is dependent on one’s vision of oneself
and the world.”
INSERT FIGURE 2 ABOUT HERE
The first path factor, right view, figures prominently as the ethical foundation within this
theoretical framework. There are three dimensions of right view: 1) establishing the motivation for a
desire for liberation and freedom from suffering; 2) a framework for viewing experiences in terms of the
existence and causes of suffering and stress, and abandonment of such causes; and 3) discernment as to
what should be done in light of the framework (Thanissaro, 2012:17). The recollective function of right
mindfulness keeps right view in mind, remembering and applying these dimensions to the present
experience. In turn, right mindfulness directs right effort as guided and informed by right view. As right
mindfulness becomes stabilized, right effort is applied to prevent the arising of unskillful qualities,
abandoning those which have already arisen, and directing effort towards the development of skillful
mental states.
Right view serves as the foundation or support for the remaining path factors. The importance of
establishing right view is key, for without an ethical compass to discern right from wrong, as well as the
presence of suffering in all its manifestations, mindfulness becomes nothing more than an instrumental
tool: a heightened, value neutral form of concentrated attention. The model also suggests that as right
view is cultivated and maintained, it also influences all of the prior path factors. With right view
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
14
established, right thinking emerges; with right thought in place, right speech manifests; with right speech,
right action follows; with right action, right livelihood comes into being; with right livelihood in place,
right effort arises.
In the Buddhist canonical literature, right view is classified into two levels: the mundane and the
supramundane. Mundane right view has a clear and correct grasp of the moral efficacy of action (Bodhi,
2011:17), as we pointed above, is the capacity to clearly discern wholesome from unwholesome actions.
The Buddhist canon lists ten courses of unwholesome actions, which are classified into three categories:
bodily actions, verbal actions, and mental actions. Unwholesome bodily actions include destroying life,
taking what is not given (stealing), and wrong conduct in regard to sense pleasures (e.g., rape, sexual
harassment). Unwholesome verbal actions include false speech (lying), slanderous speech, harsh speech,
idle chatter. Unwholesome mental actions include covetousness, ill will, and wrong view. Within this
classification scheme, any unwholesome/unskillful actions can be traced to their underlying
motives, which have “roots” in either greed, aversion or delusion (the primary mental poisons).
Wholesome/skillful actions are rooted in their opposites (non-greed, non-aversion, non-delusion). For
example, non-greed manifests as detachment and generosity; non-aversion as loving-kindness,
compassion and gentleness; non-delusion as wisdom.
Right view not only conditions future actions, choices and goals, but it represents what Bhikku
Bodhi (2011:16) refers to as an “ontological commitment,” which has to do with what is regarded as real
and true (Bodhi, 2006). Being in accordance with what is real and true is a function of wisdom, which
involves developing mindfulness as a support for the cultivation of penetrating insight (pañña). This is a
very specific form of insight-wisdom, which is the culmination and aim of the Buddhist path.
Supramundane right view is linked to a deep understanding of Four Noble Truths, which amounts to a
diagnosis of the presence, causes, and interventions necessary to eliminate suffering. In the Digha Nikaya
(DN:22), the Buddha states, “What now is right view? It is understanding suffering (dukkha),
understanding of the origin of suffering, understanding of the way leading to the cessation of suffering.”
Right view, right effort and right mindfulness, when fully cultivated, leads to right concentration (samma
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
15
samādhi), or “wholesome one-pointedness.”8 The inner unification of the mind prepares the ground for
directly penetrating and experientially realizing the truth, causes, and cessation of suffering. This is what
is actually meant by the statement “seeing things as they truly are,” which manifests as wisdom-insight
into the nature of reality. Thus, right mindfulness serves as a support for right concentration; which is a
precursor to development of wisdom—a profound experiential insight into the nature of suffering,
impermanence and the lack of an enduring, independent self.
Right effort (sammā vāyāma) is a direct, complementary factor to right view. It is a key path
factor to Buddhist mental training, and functions to stabilize right mindfulness and sustain right
concentration. Further, right effort provides the necessary wholesome energy to assure mindfulness is
directed towards liberation from suffering and unskillful states. Indeed, effort is required to establish any
semblance of mindfulness, but right effort entails preventing and abandoning unskillful states, while also
arousing and maintaining skillful states. Right effort amplifies and develops positive mental states and
skillful qualities. In the language of positive psychology, right effort functions to encourage positive
deviance (Bright, Stansbury, Alzola, & Stavros, 2011; Cameron, 2003). The application of effort in the
service of mindfulness is also not value neutral. Mindfulness can be used for good or ill, and effort can
just as easily be fueled by aggression, violence and ambition (Bodhi, 1994:62).
8 Much is made of the connection between mindfulness and concentration, though this connection is murky at best. Again, the Pali Canon goes to great lengths to clarify this connection. In the Dvedhavitakka Sutta (Two kinds of thinking) (MN 19), it states that when mindfulness is established the mind becomes concentrated. Mindfulness, in tandem with effort and correct views, leads to concentration, but it is also an integral part of concentration itself (Thanissaro, 2012). In the Angutarra Nikaya (8. 63), establishing mindfulness is actually described as a type of concentration. Nonetheless, right concentration (sammā-samādhi) in the Pāli Canon is always regarding the jhānas8. The jhānas are only developed in meditation and are meant to lead to nirvāna. While this is an important matter for one on the path to liberation according to Buddhism, in organizations sammā-samādhi8 does not play a role. Instead, the practices of mindfulness, both in meditation and daily activities, does increase the power of attention (manasikāra), which, as this paper will show, has been mistaken for mindfulness itself, as well as its main benefit, within neuroscience, psychology and organizational studies.
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
16
THE CONCEPT OF MINDFULNESS WITHIN ORGANIZATIONAL THEORY
Organizational scholars, like their counterparts in psychology, have fallen prey to what is
characterized as “a highly restricted interpretation of mindfulness, narrowing in on the cognitive
capacities of attention and awareness”(Hayes & Plumb, 2007). Relying primarily upon a highly selective
and confusing admixture of Buddhist sources (drawn from a few popular books), together with Western
conceptions inherited from Langer and other clinical psychologists (Brown & Ryan, 2003; Langer &
Moldoveanu, 2000; Shapiro, Carlson, Astin, & Freedman, 2006), organizational scholars (Dane,
2011(Dane, 2011; Hede, 2010; Hunter & McCormick, 2008; Weick & Putnam, 2006; Weick & Sutcliffe,
2006; Weick, Sutcliffe, & Obstfeld, 2008) have gravitated to the frequently cited operational definition
used in MBSR and as put forth by Kabat-Zinn (1994): “Mindfulness means paying attention in a
particular way: on purpose, in the present moment, and nonjudgmentally” (p.4). The emphasis on
attending to the present moment figures prominently in MBSR and clinical definitions (Brown & Ryan,
2003), and also explains why many organizational theorists and practitioners have imported a focus on
present moment awareness into their theoretical formulations (Dane, 2011; Tan, 2012). However, this
now well-accepted definition of mindfulness, while appropriate and useful within a clinical context, lacks
richness and technical accuracy for theoretical conceptions of mindfulness, particularly its lack of ethical
foundations (Dreyfus, 2011). A number of clinicians have attempted to develop an operational definition
of mindfulness, proposing a two component model: 1) the self regulation of attention focused on
immediate experience; and 2) an orientation that is characterized by curiosity, openness and acceptance
(Bishop et al., 2004). These clinical operational definitions, which have informed and dominated the
organizational literature, differ considerably from Buddhist treatises on mindfulness which we described
above. Thanissaro (2012:59) concurs, stating quite eloquently:
One of the most striking features of mindfulness as taught in the modern world is how far it differs from the Canon’s teachings on right mindfulness. Instead of being a function of memory, it’s depicted primarily—in some cases, purely—as a function of attention to the present moment. Instead of being purposeful, it is without an agenda. Instead of making choices, it is choiceless and without preferences.
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
17
Preserving the integrity and ethical efficacy of Buddhist mindfulness requires respect, humility
and sensitivity among organizational scholars, as well as a willingness to engage with the Buddhist canon
and its associated teachings on mindfulness on its own terms, rather than as a means to appropriate select
concepts for instrumental purposes. This orientation towards Buddhist teachings is aligned with what
Dyck and Wiebe (2012, p.320) have characterized as a “theological turn,” allowing scholars to draw
respectfully from the great religious traditions for revitalizing an emancipative management theory.
Mindfulness Is Not Bare Attention
Current constructs of mindfulness in the organizational literature have selectively focused on the
role of attention as the key component of mindfulness (Dane, 2011; Weick & Putnam, 2006). Dane’s
recent article (Dane, 2011), which purportedly is meant to define “what mindfulness is and is not,” is a
prime example (p 998). Dane (2011) relies heavily upon Brown and Ryan’s (2003:822) conception of
mindfulness as “being attentive to and aware of what is taking place in the present”. He goes on to
summarize mindfulness as “a state of consciousness in which attention is focused on present-moment
phenomena occurring both externally and internally” (p 997). Similarly, Weick and Putnam (2006) have
erroneously equated mindfulness with preconceptual awareness, what is often referred in the popular
meditation literature as “bare attention” (Kabat-Zinn, 1990; Thera, 1962). To support their claims, Weick
and Putnam make use of extensive passages from the influential book, The Heart of Buddhist Meditation
by Nyanaponika Thera (Nyanaponika, T., 1962) along with the popular book Mindfulness in Plain
English by Gunaratana (Gunaratana, 2002). For example, Weick and Putnam select these quotations:
In its elementary manifestation, known under the term ‘attention,’ it [mindfulness] is one of the cardinal functions of consciousness without which there cannot be any perception of object at all. (Thera, 1962). When you first become aware of something, there is a fleeting instant of pure awareness just before you conceptualize the thing, before you identify it. That is a state of awareness. …That flowing, soft-focused moment of pure awareness is mindfulness…(Gunaratana, 2002, p.138).
While the experiential flavor of mindfulness is often communicated by comparing it to “bare
attention” (Bodhi, 2011), equating mindfulness as preconceptual awareness is not only misleading but
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
18
inconsistent with classical Buddhist sources. In order to correct this misconception, we turn to the
mapping of mental states as elucidated in the Abhidhamma. These canonical texts are key to
understanding mindfulness as they contain a detailed theoretical model to what occurs in both the
untrained mind, as well as to what accomplished meditators experience in the highest stages of mental
development. In their essay, Weick and Putnam (2006) are confusing mindfulness (sati), a deliberately
developed wholesome mental factor, with the mental factor of directed attention (manasikāra) (Anālayo,
2010 ). Attention, or manasikāra, is considered one of the universal mental factors that is present in all
moments of consciousness (Anālayo, 2010; Bodhi, 2011; Olendzki, 2011). Manasikāra can also be
understood as “bringing to mind” or as simply “paying attention” – but this form of awareness is
omnipresent—except of course during the stages of deep sleep or comatose states. Attention functions to
allow all mental states to arise (Thanissaro, 2012). In other words, manasikara occurs automatically
through the simple act of being conscious, and it represents the preconceptual apprehension of any object
of perception. Thus the role of manasikara is that of an automatic mental function; it is the turning of
attention to the object (āvajjana) as perceived by the senses.
Modern operational definitions also equate mindfulness with a supposedly purely receptive,
passive, unbiased, nonjudgmental form of awareness (Thanissaro, 2012:60). For example, Weick and
Putnam (2006:277) draw heavily from Jon Kabat-Zinn’s formal definition of mindfulness:
Formally, “Mindfulness is moment-to-moment, nonreactive, nonjudgmental awareness. . . . You don’t seek such an experience or turn it into a concept. You just sit, not pursuing anything, and insights come up on their own timetable, out of stillness and out of spacious open attention without any agenda other than to be awake” (Kabat-Zinn, 2002, p. 69).
This modern variant of mindfulness apparently relies upon a non-interfering, passive,
nonjudgmental receptive awareness which makes no mention of discerning skillful from unskillful
actions, nor any type of striving or effort to either abandon unwholesome states or cultivate wholesome
ones. Rather, this form of mindfulness presumably involves a passive observation of present moment
experience and an “acceptance of what is.” A neutral, nonreactive stance suggests that mindfulness
produces a nonconceptual, unfabricated experience—or clear awareness, free of any judgment. The issue
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
19
here is not merely semantic. If mindfulness is simply equated with passive, nonjudgmental awareness of
present experience, the original meaning of mindfulness—sati, as remembrance and recollection--as
clearly defined in the Buddhist canon, is lost and forgotten. Moreover, if mindfulness simply means
“paying attention to the present,” the motivation, purpose and ultimate goal of such a practice are of no
concern, and neither are the past nor future.
Erroneously equating mindfulness with attention also explains why Dane’s (2011) concept of
mindfulness does not involve nor require meditative training. If mindfulness is simply conceived as
preconceptual awareness, or “bare attention,” then no systematic and disciplined training is required.
According to the Abhidhamma, no mental training or deliberate effort is required for such preconceptual
attention to manifest. As Olendzki (Olendzki, 2011) notes, “The fact that these dharmas (mental factors)
are always present means that they must describe even the most unreflective states of mind. We are thus
always paying attention, for example, even if we are not aware of doing so or even paying attention to an
object different than the one to which we would like to be attending. Similarly, the mind is always
focused upon a single object, even in entirely untrained mind moments, though the object upon which it is
unified may change moment to moment. If we were not capable of such baseline focus of attention,
coherent mental experience would presumably not be possible” (p.58).
Bhikkhu Bodhi, a long-time student of Nyañaponika Thera (whom Weick and Putnam rely upon
for many of their descriptions), notes that Nyañaponika never intended for mindfulness (sati) to be
translated as “bare attention”. He (2011) also points out that “bare attention” is basically “ethically
indeterminate,” and can be operating in “…the thief or the saint, the toddler and the thinker, the sensualist
and the yogi” (p.28). In a similar vein, Anālayo (2010) takes issue with Western Buddhist meditation
authors which have also conflated concentration with mindfulness.9 But according to the Abhidhamma,
9 Gethin (1992, pp.38-40) notes that modern scholars have misread or misinterpreted the meaning of the Pali term apilapeti—which should not be read as “plunging into the object” but as “calling to mind” or “reminding one of something.”
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
20
even a person committing a premeditated and heinous crime can be exercising bare attention and single-
minded concentration (e.g., a sniper assassin, terrorist, white collar criminal). There is no doubt that
development of concentration enables practitioners to sustain their attention--a useful skill that can be
applied to a variety of tasks—whether flying navy fighter jets, fighting forest fires, or driving taxi cabs.
Right mindfulness, in contrast, trains attention to reduce and ultimately abandon unwholesome states of
mind, and as a result reorients individual goals to include optimal well being for oneself and others.
Contrary to popular belief, the exercise of bare attention and concentration alone do not constitute
right mindfulness, nor even meditation (Olendzki, 2010). This may come as a surprise to most
organizational theorists who have become enamored with concepts of Buddhist mindfulness. But the fact
is one can be highly attentive without meditating (a thesis which Dane has subscribed to), and one can
even be practicing meditation without necessarily cultivating mindfulness (Olendzki, 2010). Indeed, there
is a profound difference between preconceptual awareness, or “bare attention,” and that of deliberately
cultivated mindfulness, or sati. Further, right mindfulness emerges only when supported by the path
factors as described in our model. Given these clarifications, we can see that mindfulness is not merely
sustained attention, neutral in tone, but its arising is conjoined with a particular attitude or emotional
stance toward the object of awareness. According to the Abhidhamma, every moment of consciousness
has a mental object and an associated emotional attitude and intention by which an object is cognized
(Olendzki, 2010). This is because, in any particular moment of consciousness, there are either wholesome
or unwholesome mental factors present in awareness; these mental states are mutually exclusive and
cannot co-arise together. For example, one cannot feel loving-kindness and hatred towards the same
object in any given moment of consciousness. And, as one might suspect, both wholesome and
unwholesome states of mind are correlated to the way we respond and react to phenomena.
As should be obvious by now, Buddhist mindfulness practice involves much more than simply
neutrally training the mind to focus on an object of attention. Rather, mindfulness is a distinct quality of
attention that is not automatically present in all moments of conscious experience. This is why the
development of mindfulness (sati) requires meditative practice. Dane (2011, p.998), however, claims that
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
21
meditation and mindfulness “have become somewhat conflated such as that they are often used
interchangeably.” He goes on to argue that mindfulness does not require any form of cultivation or
meditative practice, since it merely involves paying attention to events. This claim can be considered
patently false by the standards of any Buddhist text, scholar or teacher, as mindfulness is not considered a
trait or inherent psychological state, but as a practice. Buddhists have always spoken either in terms of the
“practice of meditation” or the “practice of mindfulness,” which involves an active and disciplined
engagement over a prolonged period of time (Kabat-Zinn, 2003). Buddhist psychology maintains that the
untrained mind is plagued with mental and emotional afflictions, which can only be rooted out through an
integrated path of psycho-spiritual development. Moreover, the recent neurological findings on
mindfulness meditation (Davidson, Kabat-Zinn, Schumacher, Rosenkranz, Muller, Santorelli,
Urbanowski, Harrington, Bonus, & Sheridan, 2003; Epel, Daubenmier, Moskowitz, Folkman, &
Blackburn, 2009; Hölzel, Carmody, Evans, Hoge, Dusek, Morgan, Pitman, & Lazar, 2010; Hölzel, Ott,
Gard, Hempel, Weygandt, Morgen, & Vaitl, 2008; Jha, Krompinger, & Baime, 2007; Jha, Stanley,
Kiyonaga, Wong, & Gelfand, 2010; Moyer, Donnelly, Anderson, Valek, Huckaby, Wiederholt, Doty,
Rehlinger, & Rice, 2011) show that significant alterations of the psychological functions of attention and
emotion regulation in the brain requires some form of systematic mental training, such as meditation
(Lutz, Dunne, & Davidson, 2007). In other words, meditation and mindfulness have always been joined
together; separating them decontextualizes both.
Mindfulness Is Not a Psychological Trait
According to Dane (2011), the outpouring of empirical work by Western scholars is leading to a
convergent and collective understanding of mindfulness (p.998). However, we argue that this is a
premature and false sense of convergence for a number of reasons. First, the majority of such empirical
work which Dane is referring to is based on psychological questionnaires which purport to measure
mindfulness (Baer, 2011; Baer, Samuel, & Lykins, 2011; Baer, Smith, & Allen, 2004; Brown & Ryan,
2003; Lau, Bishop, Segal, Buis, Anderson, Carlson, Shapiro, Carmody, Abbey, & Devins, 2006; Walach,
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
22
Buchheld, Buttenmüller, Kleinknecht, & Schmidt, 2006). Psychometric approaches operationalize
mindfulness as a stable trait rather than as a mental function that requires systematic training, deliberate
practice and development over a sustained period of time (Grossman & Van Dam, 2011).
The notion that mindfulness can emerge without having to engage in a long-term and sustained
practice of meditation can only be entertained if mindfulness is conceptualized as a psychological trait.
This is exactly what Dane (2011) contends, and like other Western researchers (Brown & Ryan, 2003;
Langer, 1989b), Dane inherits this idea of equating mindfulness with attention from academic
psychology, where clinicians have relied upon self-descriptive psychometric scales as discrete measures
of mindfulness. However, the psychometric approach to defining and measuring mindfulness is not based
on any concrete evidence that subjects are actually engaged in mindfulness. Rather, clinical psychologists
have assumed, a priori, that mindfulness is an inherent psychological state and stable trait; what is defined
and measured as mindfulness has come to be defined by the subject’s descriptions and responses on brief
questionnaires (Grossman & Van Dam, 2011).
In addition to the numerous problems of reliability, construct validity and self-reporting biases
associated with various mindfulness questionnaires, there is a basic underlying assumption that discrete
psychological characteristics which can be measured and quantified are equivalent to mindfulness
(Grossman & Van Dam, 2011). In their insightful critique, Grossman and Van Dam (2011) summarize
some of the major weaknesses of this empirical stream of work:
There exists no gold standard of reference that can be used to evaluate questionnaires purporting to measure mindfulness. Thus we cannot know whether a questionnaire reliably measures some aspect of mindfulness…The situation opens the door for definitions of mindfulness that are in danger of losing any relationship to the practices and teachings that gave rise to MBSR and MBCT. It may sometimes result in hybrid definitions and operationalizations of mindfulness possibly far afield from the original Dharmic roots of this way of being (p.231).
Contrary to Dane’s claim, there is actually a high degree of divergence in how mindfulness is
conceptualized, defined and operationalized between various questionnaires (Grossman, 2008). For
example, Brown and Ryan’s (2011) Mindfulness Attention Awareness Scale (MAAS), relies heavily
upon the notion that mindfulness can be measured by how individuals think they experience lapses of
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
23
attention—what Dane has termed “mind-wandering” (Dane, 2011; Grossman & Van Dam, 2011).
Another widely used scale, the Five-Facet Mindfulness Questionnaire (FFMQ), includes such sub-scales
as “describing” which measures the extent to which individuals believe they can express themselves in
words, self-criticism, and moderation of emotions (Baer, Smith, Hopkins, Krietemeyer, & Toney, 2006).
Only one of the factors, close observation of experience, correlated negatively for nonmeditators (Baer et
al., 2006). In addition, most of these instruments also rely heavily on self-attributions and self-reporting
of a range of traits and behaviors.
In their excellent critique of this current trend in psychological research on mindfulness,
Grossman and Van Dam (2011) make a very strong point, which we believe organizational scholars
should take heed of:
One viable option for preserving the integrity and richness of the Buddhist understanding of mindfulness might be to call those various qualities now purporting to be mindfulness by names much closer to what they actually represent (‘experienced lapses of attention’ in the case of Brown & Ryan, 2003). (p17).
Rosch (2007) goes so far to say that these mindfulness scales are not “measuring either mindfulness in the
narrow Buddhist sense or enlightened awareness in the broadest sense (p.262).” Even Kabat-Zinn (2013),
concurs, contending that he does not believe mindfulness can be faithfully measured using survey-based
instruments.
Such a formulation of mindfulness as an inherent psychological state is in stark contrast to the
practice and developmentally oriented Buddhist conceptualizations, which, as we alluded to above, have
influenced Western clinical applications (MBSR, MBCT). Indeed, Dane fails to mention that the
qualities of attention and range of cognitive abilities derived from simple a conscious injunction to focus
attention—what amounts to an informal and idiosyncratic process that lacks systematic meditative
training--will be narrowly limited to content-specific learning. Paying attention in specific contexts
through deliberate practice and repeated experience results in neural changes in the brain. However, such
learning and neural changes associated with training on a particular task or domain are not transferable,
nor equate to improved performance on novel tasks, even in other related contexts. A classic example is
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
24
the study of London taxi drivers who possess expertise in navigating the maze of London streets. Neuro-
images of these taxi drivers’ brains showed that they had larger than normal posterior hippocampi--the
brain structure that plays a major role in spatial representation of the environment (Maguire, Woollett, &
Spiers, 2006). These taxi drivers exhibited a high degree of “content-specific learning”; the ability to
remember and recollect the spatial locations of various London streets. However, follow up research with
London taxi drivers demonstrated that their spatial memory skills were not transferable to other tasks
involving memory (Woollett & Maguire, 2009). In other words, the benefits derived from training in
expertise—whether it be learning a musical instrument, driving a taxi, or playing chess—is not typically
generalizable to domains outside of a specific domain of expertise or context.
EXPANDING THE SCOPE OF MINDFULNESS IN ORGANIZATIONAL THEORY
Our paper thus far has drawn from classic Buddhist texts and contemporary Buddhist scholars in
order to clarify what mindfulness actually is and how it is situated and embedded within a Buddhist
context where it operates in unison with other essential path factors for freeing the mind of unskillful
mental states and behaviors. We have also shown that recent scholarship that has attempted to import
Buddhist notions of mindfulness into organizational theory have done so by isolating and extracting the
essence of mindfulness from these integrated path factors and its original religio-cultural roots, in effect,
distorting and limiting the emancipatory purpose of mindfulness (sati) (Christopher, Christopher, &
Charoensuk, 2009). As we pointed earlier, theorizing on organizational mindfulness among
organizational scholars has been based on a particular interpretation and operationalization of individual-
level mindfulness, drawing from a synthesis of Langer’s content-oriented, novel distinction making
definition (Langer & Moldoveanu, 2000), Brown and Ryan’s (2003) clinical skills concept, and more
recently, Jon Kabat-Zinn’s (1994) standard operational definition used in MBSR which emphasizes “bare
attention.” While there is considerable variance in descriptions of mindfulness in the organizational
theory literature, Weick, Sutcliffe and Obstfeld’s (1999, p.90) characterization of Western mindfulness
has long been the mainstay: an “enriched awareness…[through] active differentiation and refinement of
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
25
existing categories and distinctions…creation of new discontinuous categories out of the continuous
stream of events…and a more nuanced appreciation of context and alternative ways to deal with it.”
(Weick, Sutcliffe, & Obstfeld, 1999) Such theorizing has been limited to the attention-enhancement
component of mindfulness, as exemplified by Weick and Sutcliffe’s conceptualization that mindfulness
induces “…a rich awareness of discriminatory of discriminatory detail and a capacity for action” (Weick
and Sutcliffe, 2001, p. 88). Similarly, recent attempts to draw from Buddhist mindfulness (Dane, 2011;
Weick & Putnam, 2006) have, as we pointed out, selectively highlighted the role of bare attention and
receptive awareness. Weick and Sutcliffe extended their understanding of individual-level mindfulness to
organizational processes, yielding their now widely cited five patterns of mindful processes
(preoccupation with failures, reluctance to simplify, sensitivity to operations, commitment to resilience,
and a deference to expertise) associated with High Reliability Organizations (HROs) (Weick & Sutcliffe,
2007; Weick, Sutcliffe, & Obstfeld, 2008).
Importing Buddhist mindfulness into organizational theory, however, requires an accurate
understanding of how mindfulness is just one strand of an interdependent and complex whole (Rosch,
2007). Right view, right effort and right mindfulness are dynamic, interdependent processes, when fully
developed and deployed, constitute Buddhist mindfulness, reflecting a broader and more humanistic view
of organizational mindfulness. This means that a Buddhist-inspired theory of organizational mindfulness
entails much more than simply enhancing the quality of organizational attention. First, Buddhist
mindfulness entails establishing right view, a key factor, which provides a vision for a path that leads
away from unwholesome motivations, unskillful mental and emotional states, and harmful behaviors--
towards those that promote a sense of well being for oneself and other sentient beings (this includes the
natural environment). In other words, right mindfulness is a purposeful process, guided by the agenda of
right view (Thanissaro, 2012). Indeed, the cultivation of moral reasoning and ethical decision making is a
prerequisite for the development of right Mindfulness. Right effort also has a monitoring function,
making continual adjustments to ensure that right mindfulness is established. This can be thought of as
“wisely directed attention” (Kang & Whittingham, 2010, p.166).
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
26
The theory and practice of Buddhist mindfulness is grounded in a particular view of the causes of
well-being and flourishing, namely, that such states arise from mental balance and insight into the nature
of reality (Ekman, Davidson, Ricard, & Alan Wallace, 2005). This form of insight (vipassanā) is very
specific, and has to do with seeing directly the fundamental impermanence (annica), egolessness (annata)
and dissatisfactoriness (dukkha) of reality.10 These insights are considered the universal nature of all
phenomena. Again, the nature and scope this insight differs considerably from mainstream therapeutic
notions, such as those of Brown et al. (2007) which vaguely characterize it as “how things really are”
(Ireland, 2013; Rosch, 2007). In contrast, Buddhist insight is linked to the development of wisdom which
first requires training in meditative concentration in order to penetrate deeply into the very root causes of
distress and suffering. Wisdom, or pañña, provides direct knowledge of the causes, conditions, mental
states, and behaviors that lead towards or away from well-being. This is why the Buddhist canon
differentiates “right” (sammā) view, effort and mindfulness from “wrong” (miccha) – not in a moralistic
sense, but in terms of the quality of mindfulness and the presence or absence of ethical path factors -- and
whether or not mental states and behaviors are conducive to ending the causes of distress.11 Right
mindfulness is socially engaged, highly purposeful and aimed directly at ending the causes of stress and
suffering for both oneself and others.
High Wisdom Organizations
We propose that Buddhist-inspired mindful processes are associated with organizing for “high
wisdom organizations” (HWOs). This is not necessarily a negation of Weick’s HROs theory, but rather an
ethical expansion of the concept. In addition, HWOs are not limited to cases where reliability is crucial
for continuous operation. Mindfulness in HWOs is focused on clear comprehension of the sources of
10 These are also referred to in Buddhist texts as the “three marks of existence.” 11 Maex (2011, pp.168-169) notes that the Sanskrit term for right (sammā) was originally derived from music theory and denoted a harmonious relationship in the sense that the path factors were attuned to each other as in chordal harmonies.
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
27
collective distress and suffering, or, in Buddhist terms, social dukkha (Loy, 2002; 2003; 2008). Whereas
Buddhist mindfulness traditionally focuses on individual dukkha, Loy has proposed a Buddhist social
theory of engagement which focuses “…on the ways in which dukkha can be the result of social forces
beyond individual control” (Loy, 2013). Loy (2002) refers to this form of systemic dukkha as
institutionalized greed, institutionalized aggression and institutionalized delusion.
Expanding the scope of organizational mindfulness requires widening the field of awareness to
include mindful processes for detecting and correcting institutionalized forms of distress and suffering.
We propose five complementary mindful processes which serve as a corrective to the lack of ethically-
based mindfulness theorizing: 1) preoccupation with moral hazards; 2) reluctance to engage in delusional
activity; 3) sensitivity to conative imbalances; 4) commitment to reperceiving; and 5) deference to skillful
means. Table 1 summarizes the conceptual differences between Buddhist mindfulness and HWOs
compared to Western mindfulness and HROs.
INSERT TABLE 1 ABOUT HERE
There are principles of anticipation at work in Buddhist mindfulness, but the preoccupation is not
with catastrophic failures, but with the prevention and reduction of destructive emotions, negative
attitudes, and unethical behaviors. Right view functions as a means of error detection, but very different
in nature from Weick and Sutcliffe’s (2006) principles of anticipation which focus on detecting small
cues and preventing errors in HROs. Rather, right view vividly enhances mental clarity by detecting
fundamental cognitive errors and basic misperceptions that cause unhealthy mental states, suffering and
distress. The establishment of right view also develops a discriminative process of distinction making,
but quite unlike the sort of distinction making as understood by Weick and his colleagues. Rather, right
view works in conjunction with right effort and right mindfulness to train the mind to both distinguish and
restrain states and behaviors that are motivated by greed, ill will/aversion and delusion. This aspect of
mindfulness may aptly be called “mindful wise restraint.” In other words, distinction making is not
limited to detecting novelty, errors, signals or existing categories (which is the primary focus of Weick’s
theories of organizational mindfulness and high reliability organizations (HROs))—but is expanded to
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
28
include awareness of mental states, emotional reactions, and behaviors which do harm to self and others.
This aspect of Buddhist mindfulness, extended to organizational processes, enhances vigilance of
unethical behaviors, leading to a preoccupation with moral hazards.
The second principle, reluctance towards delusional activity, is achieved through the expanded
awareness developed through right view as it is applied through right effort to either prevent or abandon
harmful mental states and unskillful behaviors. The reluctance towards delusional activity is directly
linked to preventing habitual intentions and actions that cause a greater sense of separateness, or duality,
between self and others. Because Buddhist mindfulness is aimed at developing insights into the causes of
suffering and distress, this entails dispelling a fundamental delusion that one’s self is separate from the
world. Such dualistic thinking is a direct cause of suffering. Mindful organizing processes which prevent,
or call attention to, delusional activity expose how unwholesome motivations have become
institutionalized, contributing to collective dukkha. Rather than rationalizing and normalizing such
unwholesome motivations, mindful organizing processes apply right mindfulness to heighten awareness
of, and deautomize, habitual routines which serve to perpetuate a socially constructed form of
institutionalized delusion. This requires the establishment of right view, which cultivates moral
sensitivity that depends on a clear awareness for discerning the presence and causes of suffering, as well
as fostering a commitment and motivation to liberate oneself (and others) from these causes(Rest, 1983).
Preliminary empirical research supports the link between sustained mindfulness training and moral
reasoning and ethical decision making (Ruedy & Schweitzer, 2010; Shapiro, Jazaieri, & Goldin, 2012).
We have described how Buddhist mindfulness is grounded and informed by an intention and
effort to direct attention to move towards greater well-being, genuine and lasting happiness by
understanding and eradicating the causes of distress, suffering and harm. Western conceptualizations of
mindfulness have paid little attention to the role of discernment, conation, ethical judgment and volitional
factors (Shapiro, Jazaieri & Goldin, 2012). Wallace and Shapiro (2006) refer to the ethical intention
component of mindfulness as conative balance. Conation has to do with the nature of our desires and
volition. Conative balance is linked to the wisdom which can discern which intentions and volitions are
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
29
conducive to the genuine well-being, both for oneself and others (Wallace, 2006). Whereas Western
notions of well-being are hedonic, contingent upon stimulus-driven pleasures, Buddhist well-being, or
sukha, is considered an enduring trait that is not dependent or contingent upon fleeting emotions, moods,
intellectual stimuli, sensory pleasures or other transitory experiences. The function of Buddhist
mindfulness is toward the development of exceptional states of well-being, but this conception of
mindfulness is always conjoined with factors of ethical discernment and wisdom (Kang & Whittingham,
2010). As Wallace and Shapiro (2006, p.691) note, “Buddhism promotes an ideal state of well-being that
results from freeing the mind of its afflictive tendencies and obscurations and from realizing one’s fullest
potential in terms of wisdom, compassion and creativity.” Sukha is realized through the cultivation of
mental balance; and an ethics-based mindfulness practice is a means to this achieving this end.
Organizational actors need to be sensitive to conative imbalances in the organization if they are to
ward off moral hazards by noticing habitual routines which condone amoral acts though collusion and
denial of collective responsibility for harm, deception and wrong-doing. Wallace describes conative
imbalances as “ways in which our desires and intentions lead us away from psychological flourishing and
into psychological distress.” (Wallace, 2007) A key issue is that conative imbalances are habitual,
obscuring them from scrutiny as such imbalances are rationalized as simply the normal state of affairs. It
is also important to note that Wallace maintains that individual flourishing cannot occur privately in
isolation or without any relation to others. Mindfulness is not merely a technique for personal self-
fulfillment at the expense of ignoring the pain and suffering of others in the larger social environment.
Ironically, conative imbalances can actually occur as a result of applying mindfulness as if it were merely
a technocratic tool for enhancing attention and stress reduction. For example, mindfulness training might
be applied to help employees reduce stress and regulate emotional reactivity, thereby helping them to
focus on tasks and subsequently improving the quality of organizational attention. While such
applications of mindfulness may help employees focus and cope better in high stress environments, it
does not address the source of conative imbalances nor the institutionalized cultures and practices of the
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
30
organization itself. As Forbes (2012, p.4) points out, “the focus is instead is on how to cope with
pressures rather than to question why the pressures are there and how they can be changed.”
Conative imbalances can manifest as deficits, hyperactivity or as dysfunctions (Wallace, 2010).
Conative deficits are apparent when there is an “apathetic loss of desire for happiness and its causes”
(Wallace, 2010). This condition depicts a failure of imagination and general unwillingness to change the
conditions to enhance social and environmental well being. Conative hyperactivity is an imbalance
characterized by an obsessive focus on unfulfilled desires which fuels greed—one of the root mental
toxins. Moreover, conative hyperactivity is so focused on attainment of future goals and desires that one’s
own needs, as well as the needs of others, are often ignored or overlooked. Sensitivity to conative
imbalances calls into question the normalization of institutionalized greed, as well as other fixations
which perpetuate a collective sense of lack (Loy, 2008). Conative dysfunction amounts to a confusion and
misguidedness with regards to the objects of desire. When desire is directed towards “things that are
destructive to our own and others well being,” and not to things that lead towards greater well being for
both ourselves and others’, conation becomes dysfunctional (Wallace, 2010, p.21). Conative dysfunction
can be seen when organizational actors are indifferent to attitudes or actions which would improve their
own and others’ well being (Wallace & Shapiro, 2006).
The fourth feature of HWOs, a commitment to reperceiving, refers to mindful processes that
provide organizational actors the ability to take a detached or objective stance on the narratives and
stories that are being enacted (Shapiro et al., 2006). Reperceiving (Shapiro et al. 2006) can be considered
a cognitive mediator, similar in function to metacognitive awareness (Teasdale, Moore, Hayhurst, Pope,
Williams, & Segal, 2002), decentering (Fresco, Segal, Buis, & Kennedy, 2007), defusion (Fletcher,
Schoendorff, & Hayes, 2010),reperceiving (Shapiro et al. 2006), and decreased rumination (Deyo et al.
2009) (see Grabovec et al. 2011 for review). Rather than identifying automatically with the content of
organizational narratives (which act as carriers of collective thoughts and emotions), mindful processes
act to decenter stories, thus deautomatizing habitual reactions and appraisals. Normally, events and stories
are interpreted through conceptual modes of information processing and “habitually filtered through
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
31
cognitive appraisals, evaluations, memories, beliefs, and other forms of cognitive manipulation” (Shapiro
et al, p.7). Commitment to reperceiving provides a greater clarity and objectivity, allowing members to
gain a sense of detachment and wider perspective on the unfolding of events. Such distance and
detachment, however, is not to be confused with apathy or indifference. As Shapiro (et al. 2006, p.7)
points out, reperceiving “engenders a deep knowing and intimacy with whatever arises moment by
moment,” what Peters (2004) refers to as an “intimate detachment.” For organizations, a commitment to
reperceiving works to counteract conative imbalances. With the application of right mindfulness, people
are able to discern with greater objectivity values and desires that are conducive to well being, and
choose to act in accordance with those values. Reperceiving reduces cognitive dissonance and increases
value clarification, allowing people to volitionally choose a just course of action based for all those
involved. In this respect, HWOs foster a capacity for collective reflection on goals and actions which
cause harm and suffering, which were previously denied, rationalized as normal, or reflexively accepted
due to habitual routines.
Deference to skillful means (upāya) is the process of yielding to decisions and actions which are
aimed at dissolving and uprooting the institutionalized causes of distress, harm and suffering. This entails
skillful insight into how conditions have been institutionally mediated, informed by a caring response to
the needs of the situation (Hershock, 2006). Skillful means is amounts to what Herschock calls a
“virtuosic responsiveness”--an ongoing, improvisational activity that rests upon exceptional levels of
behavioral-cognitive-affective flexibility. Mindfulness undermines rigidity and habit formations that
normally constrain the organizational capacity for situationally appropriate responses. The moral clarity
that is engendered by the application of right mindfulness heightens perception of the inseparability of our
values-intentions-actions (Herschock, 2006). Skillful means deploys this clarity as a way of correcting
misperceptions and distortions that are based on clinging to interpretation of events that are inherently
impermanent and have no essential, abiding nature. This principle is based on the premise that no single
method or technique can address the range and diversity of suffering in its various manifestations.
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
32
Deference to skillful means empowering mindful processes which cultivate liberating relationships,
recovering the values of interdependence, mutuality and community.
As might be apparent by now, Buddhist mindfulness, when extended as a construct into
organizational processes, expands the scope of organizational mindfulness. And, as our model of Buddhist
right mindfulness suggests, the eradication of unwholesome motivations that result in unskillful mental
states and behavior are rooted in three mental poisons: greed (craving), ill will (malevolence) and delusion
(self-grasping). Derivatives of these mental toxins are considered to be afflictive and disruptive of conative
balance. Buddhist psychology traditionally considers these mental toxins the source of individual suffering,
or dukkha, which arise as a result of a misapprehension of the true nature of reality (impermanence,
egolessness, and the suffering resulting from clinging to phenomena which are inherently impermanent and
lacking an abiding essence). This is what Buddhism considers as a fundamental ignorance. Suffering then
refers not merely to gross physical or emotional pain, but an ongoing and underlying sense of dissatisfaction
and basic vulnerability to change and pain (Ekman et al., 2005, p.60). Craving, malevolence and self-
grasping all share in a common mental process that reifies personal identity as being real, concrete and
absolutely separate from others and the world. Wisely directed attention, supported by mindful wise
restraint, aims at transforming and uprooting these mental toxins. This results in a less egocentric frame of
reference, developing the capacity for extending one’s sense of liberation and existential freedom to the
social environment. Indeed, the effects of mindfulness practice presents a challenge to Western conceptions
of personal identity, self-concept and the primacy of the ego, which has been the bastion for understanding
human behavior (Brown, Ryan & Creswell, 2007). Buddhist mindfulness lays the foundation for
transforming the three root toxins into their counterparts: craving and greed into generosity, ill will and
malevolence into compassion and loving-kindness, and delusion into wisdom (Loy, 1997). Moreover,
because Buddhist mindfulness is ultimately aimed at the development of insight and wisdom into the
egolessness or selflessness of all phenomena (also referred to as “emptiness” or śūnyatā), the result is a
profound sense of nonduality between ourselves and the world. As Loy (2003, p.17) states, “…the emphasis
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
33
on nonduality between ourselves and the world encourages identification with ‘others’: hence com-passion,
suffering with, because we are not separate from them.”
CONCLUSION
We have described the purpose and function of mindfulness within the Buddhist tradition,
stressing how its emancipatory and ethical efficacy is derived from being integrated holistically with other
complementary path factors, particularly right view and right effort. As we pointed out earlier, Jon Kabat-
Zinn’s pioneering work extracted mindfulness from its Buddhist context, revising and simplifying its
operational mode of application for the purpose of stress reduction and pain management. This was
necessary in order to make MBSR both accessible and acceptable to the medical and therapeutic
community. Clearly, MBSR along with other recent variants, have helped countless people in suffering
from chronic pain, stress and depression in clinical settings. Our concern lies with the booming popularity
of mindfulness training as it moves into corporate and other institutional settings (Carroll, 2007; Cloke &
Goldsmith, 2003; Tan, 2012; Timm, April 26th 2010; Yeganeh, 2012), particularly with how it is being
defined, presented and utilized in ways that are increasingly suspect. David Forbes, in his eloquent essay,
“Occupy Mindfulness,” puts the matter this way:
My concern is that mindfulness may fall victim to its own success. Mindfulness is not about stress reduction, maintaining a steady state of bliss, helping an individual act with more control or an organization run more smoothly and efficiently. Even after we're de-stressed and feeling great, we still need to ask: how do we live now? We're in control and are more efficient, but toward what end? (Forbes, 2012).
Buddhist mindfulness is not merely a technique for reducing stress, improving the quality of
attention, mental focus or concentration—yet these tangible human performance benefits are heralded as
the sine qua non of mindfulness and major reasons for adoption by modern corporations. In their branding
efforts, proponents of mindfulness training usually preface their program offerings as being “Buddhist-
inspired,” but are quick to dismiss any ties or allegiances to Buddhism itself. For example, in a widely
read news article, “The Mind Business,” (Gelles, 2012) Janice Marturano who leads one of most
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
34
extensive corporate training programs in mindfulness at General Mills is not shy in acknowledging her
Buddhist training, “I’ve learned a great deal from studying with some wonderful Buddhist teachers over
the years.” This full disclosure, however, is qualified by the standard disclaimer, “Nor are General Mills,
Google, Aetna or Target trying to convert their employees to some new religion. Instead, it seems that
eastern wisdom – stripped of its religiosity and backed by scientific research – is becoming an accepted
part of the corporate mainstream” (Gelles, 2012).
Unfortunately, the stripping away of mindfulness from its ethical and soteriological context
comes at a cost. Uncoupling mindfulness from the ethical path factors is myopic, limiting its scope and
emancipatory breadth. Further, the rush towards secularization of mindfulness without giving due
consideration to the ethical dimensions of this concept and method leads to an overemphasis on
technique. Driscoll and Weibe (2007) have aptly termed this trend as “technical spirituality,” where
spiritual practices are extracted from their soteriological context, instrumentalized, and applied as tools
for improving efficiency, productivity and gaining tangible results (Driscoll & Wiebe, 2007).
Rather than quickly dismissing what Buddhist ethics has to offer, secularized offerings of
mindfulness training in institutional settings should reconsider what is being left out in their attempts to
sell their goods. Presenting mindfulness as a neutral technology which can be used a tool for helping
employees and managers better cope with the stresses and strains of the workplace, to become calmer and
more task focused, or even to improve emotional intelligence—compartmentalizes the practice, reducing
it to yet another commodified, faddish, self-help technique. Indeed, the compartmentalization of
mindfulness as a neutral technology ensures that the benefits are limited and confined to that of stress
reduction and improvements in attention. This is also due to the fact that mindfulness practice is still
being defined by variants of Kabat-Zinn’s “bare attention” coupled with “non-judgmental awareness of
moment-to-moment present experience.”
Because the aim of mindfulness training applications is primarily on helping individuals destress
and become more focused as a means of coping and adapting to existing conditions, the result is a socially
disengaged and self-preservation oriented form of mindfulness. Thus, mindfulness is not seen nor
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
35
envisioned as a transformative organizational process that can address the root causes of suffering and
distress in the wider organizational culture and environment. In fact, the decontextualization and
denaturing of mindfulness ensures that the larger context and environment are hidden from view.
For the majority of mindfulness training proponents, mindfulness meditation is viewed as largely a
private, internal affair. This view is problematic not only in terms of its compartmentalizing effect, but
also because it creates a disconnect between one’s own personal transformation (which is limited to stress
reduction and perhaps greater self-awareness) and the social and organizational transformation that takes
into account the interconnectedness of personal motives, as well as the causes and conditions of suffering
in the broader environment.
A more extreme example of the effects of denaturing and cooptation of mindfulness for
instrumental purposes can be found in U.S. Marines “Mindfulness-Based Mind Fitness Training
(MMFT)”12. The “MMFT for Warriors” program is tailored for developing stress response regulation
skills that “are relevant to the contemporary battlespace, including the counterinsurgency environment”.
The program even “examines how mindfulness supports interpersonal effectiveness as a mission-critical
skill for population-centric operations”. We want to be clear that this application of mindfulness training
is not for Post-Traumatic Stress Disorders (PTSD), which MBSR and other mindfulness-based clinical
treatments have offered military personnel much benefit after returning from tours of duty in Iraq and
Afghanistan. Rather, this program was based on a field experiment in which 160 Marines were taught
mindfulness stress reduction techniques and practiced the calming methods while “being immersed in a
mock Afghan village with screaming actors and controlled blasts to expose them to combat stress”
(Watson, 2013). And, of course, the standard disclaimer is used to justify this misappropriation of
mindfulness: "Some people might say these are Eastern-based religious practices but this goes way
beyond that," said Jeffery Bearor, the executive deputy of the Marine Corps training and education
command at its headquarters in Quantico, Va.. "This is not tied to any religious practice. This is about
mental preparation to better handle stress" (Watson, 2013). 12 http://www.mind-fitness-training.org/training.html (2012). Accessed 03/19/2013.
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
36
In another similar study, cognitive neuroscientist Amishi Jha of the Department of Psychology
and Center for Cognitive Neuroscience at Penn and Elizabeth A. Stanley of Georgetown University
provided mindfulness training for the first time to a select group of U.S. Marines before deployment in
Iraq (Nauert, 2010). The study found mindfulness training was effective in cultivating greater
psychological resilience or “mental armor”, improvements in mood and working memory (Jha, Stanley,
Kiyonaga, Wong, & Gelfand, 2010; Stanley & Jha, 2009).
This technocratic framing of mindfulness, which ignores the larger ethical and social context of
mindfulness, is well captured by Forbes’ (2013) observation:
This supposed neutrality allows the context--fighting an immoral war--which frames the intent of employing mindfulness to remain hidden in the background and escape scrutiny. To those who think such questions are out of bounds, that the only focus should be on helping the soldiers, mindfulness should remind us of our interdependence: everything is connected, including means and ends.
Of course, advocates of the corporate mindfulness movement do claim that engaging in mindfulness
training will lead greater awareness of interdependence and a kinder, gentler and more compassionate
organization. According to George (2010),”Mindful leadership will help the new generation of authentic
leaders to restore trust in their leadership and to build sustainable organizations known for their harmony.
Its ultimate goal is to create a more harmonious and peaceful world for all to live in.” Maturano echoes
something similar, “It’s about training our minds to be more focused, to see with clarity, to have
spaciousness for creativity and to feel connected,” and “That compassion to ourselves, to everyone around
us – our colleagues, customers – that’s what the training of mindfulness is really about” (Gelles, 2012).
Even lawyers and investment managers on Wall Street are now supposedly gaining an appreciation for
interdependence and the laws of cause and effect through mindfulness training, according to Robert
Chender, who has been offering training attorneys for the New York Bar Association (Hunter, 2013).
Even if the ultimate goal is not world peace and boundless compassion, the basic premise among
mindfulness training advocates is, as Gelles (2012) explains, “The idea is that calmer workers will be less
stressed, more productive and even become better leaders, thereby benefiting the entire organization”
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
37
(Gelles, 2012). But what exactly is meant by such benefit? More docile workers who are enabled to fully
participate, as Zizek (2001; quoted in Loy, 2013) argues, “in capitalist dynamics while retaining the
appearance of mental sanity”? While this may sound like an overly pessimistic and harsh criticism, the
basic premise of the corporate mindfulness movement in its current manifestation is to avoid questioning
the causes of suffering and distress in the larger corporate and socio-economic contexts. Instead, an
ethically neutral, stripped down version of mindfulness stress reduction training is seen as sufficient in
order to enable employees to function more effectively and calmly within such toxic environments. A
more inclusive view of organizational mindfulness is seen by many mindfulness practitioners as a
tangential concern, or as a unnecessary politicizing of what is viewed as a personal journey of self-
transformation.13 As Bikkhu Bodhi warns, “… absent a sharp social critique, Buddhist practices could
easily be used to justify and stabilize the status quo, becoming a reinforcement of consumer capitalism.”
Advocates also claim that they offer a more modernist adaptation of mindfulness for a corporate
context—that such stripping away is a necessary means of extracting the essence of Buddhist mindfulness
from its outdated historical and cultural trappings. Rather than embedding and grounding mindfulness
practice within a sound soteriological context, ethical concerns are supposedly mitigated by deferring to
the experience and intentions of mindfulness trainers (Hunter, 2013, p.59). Reflecting on questions of
ethics as it concerns MBSR, Kabat-Zinn (2011, p.294) states: “Are we ignoring that fundamental aspect
of the Dharma in favour of just a few highly selected meditation techniques, again, decontextualizing
elements of a coherent whole? My view is that we are not. First, it is inevitably the personal responsibility
of each person engaging in this work to attend with care and intentionality to how we are actually living
our lives, both personally and professionally, in terms of ethical behavior.” The criteria for becoming a
13 One of the authors of this article attempted to start a dialogue on a Facebook mindfulness group regarding these controversial appropriations of mindfulness and was admonished by the moderator. The moderator stated, “I think I'd like to curb the political conversations about how mindfulness is applied and whether it is bad or good. ….Such posts risk distracting us away from mindfulness and toward social identities...” Shortly thereafter the links to the Forbes’ “Occupy Mindfulness” blog post were deleted by the moderator.
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
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competent mindfulness trainer usually involves having engaged in a Buddhist mindfulness retreat for an
extended period of time (7-10 days), as well as maintenance of a daily meditation practice (Kabat-Zinn,
2003, 2011; Santorelli, 2001; SIYLI, 2012). We have no doubt that there are very well intentioned and
seasoned mindfulness trainers, such as those facilitating the “Search Inside Yourself” program that was
developed at Google (Tan, 2012), and which is now being offered through their non-profit Search Inside
Yourself Leadership Institute (SIYLI, 2013). While the original founders of MBSR and SIYLI may have
had the good fortune of being trained themselves by competent Buddhist teachers, there is no guarantee
that newer generations of trainers will have such exposure. Given that mindfulness training is becoming a
very profitable industry with relatively few certification programs, and is being aggressively marketed as
a universal panacea for assuaging employee discontent and tuning up executive brains, caveat emptor.
Mindfulness training proponents also often use the “Trojan Horse” argument to justify their value
neutral stance when offering programs for use in companies that have questionable reputations in terms of
corporate social responsibility. The argument is that as mindfulness-based training is diffused, it will
slowly foster greater awareness of interconnectedness, infiltrating the organization to a degree that
corporate values and decision making will be transformed. James Hunter, for example, claims that
mindfulness training can act as a “disruptive technology” as more people within the organization become
“more open and inquisitive,” and by searching inside themselves, become instruments for large-scale
change (Hunter, 2013). Hunter (2013, p.59) even suggests that Monsanto—widely criticized and globally
despised for its patenting of seed stock and agribusiness domination of the world food supply—is,
because of its adoption of individual-oriented mindfulness training, is on its way to becoming a more
compassionate and sustainable organization. The corollary to this argument is that transformational
change starts with oneself; if one can change one’s mind to be more calm, peaceful, focused and
equanimous—social and organizational transformation will naturally follow. The problem with this
formulation is that the three unwholesome roots—greed, ill will/aversion, and delusion--as we pointed out
earlier, are no longer confined to individual minds but have been amplified by socio-technical forces of
neoliberalism and globalization. An individualistic and consumer orientation to the practice of
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
39
mindfulness in corporations may be effective for self-preservation, but is essentially impotent for
mitigating the causes of collective and organizational distress. Mindfulness, as it is defined, presented,
and practiced needs to be expanded to include a keen diagnosis of the causes of distress and harm at
multiple levels, including organizational processes as we have outlined in terms of principles of HWOs.
It is clear that the boom in mindfulness training industry, like MBSR, is linked to ensuring its
corporate sponsors that it relinquished all ties and affiliations to its Buddhist origins. Instead, the basis for
its appeal and legitimacy is that it is now “science-based,” grounded in the latest research in
contemplative neuroscience and clinical psychology. The Western scientific community has taken
mindfulness-based interventions seriously, not only in terms of actual clinical applications in the field, but
also in the growing amount of empirical studies aimed at determining the clinical efficacy and neural
correlates of mindfulness-based mental training (Baer, 2003; Dimidjian & Linehan, 2003; Kabat-Zinn,
2003; Kabat-Zinn & Davidson, 2011). The bulk of the studies in contemplative neuroscience have
focused on the neuro-enhancement effects of mindfulness training, such as self regulation (Hölzel,
Carmody, Evans, Hoge, Dusek, Morgan, Pitman, & Lazar, 2010), selective attention (Lutz, Slagter,
Rawlings, Francis, Greischar, & Davidson, 2009; Slagter, Lutz, Greischar, Nieuwenhuis, & Davidson,
2009), and working memory (Hölzel, Ott, Gard, Hempel, Weygandt, Morgen, & Vaitl, 2008; Jha,
Krompinger, & Baime, 2007; Jha, Stanley, Kiyonaga, Wong, & Gelfand, 2010). Our purpose here is not
to assess these laboratory findings, but to draw attention to deeper implications of this turn towards
scientific legimitation by the mindfulness movement. Corporate mindfulness advocates are using these
studies to claim that “meditation works” (Lopez, 2012, p.105). But “works” for what end and what
purpose? Chade-Meng Tan (2012, p.232), the founder of Google’s “Search Inside Yourself” mindfulness
meditation program envisions mindfulness becoming just as widely accessible and practiced as physical
exercise, once scientific studies have proven and legitimized its benefits. Neuroscientific findings on
mindfulness training, whether it be self regulation, stress reduction, or focused attention---while both
interesting and important in terms of understanding the neural corrleates and underlying mental
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
40
processes—may inadvertently contribute to a view of mindfulness meditation as simply a technique for
neuro-enhancement. Faure (2012) raises similar concerns regarding the long-term motives and purpose of
such neuro-enhancements, even speculating that once the underlying neural mechanisms of attention
enhancement and stress reduction are fully understood, they might be reproduced “technologically,
perhaps artificially, even chemically?” In this respect, the legitimation of both the contemplative
neuroscientific community and secular mindfulness movement assumes Buddhist mindfulness can be
extracted from its soteriological context. Of course, it can be; and, indeed, it has been. But this Faustian
bargain involves a major trade off in terms of aims and goals. Rather than applying mindfulness as a
means to liberate individuals and organizations from the unwholesome roots of greed, ill will and
delusion, mindfulness is reduced to a therapeutic self-help technique for stress reduction.
Expanding the scope of mindfulness entails reclaiming its emancipatory purpose. This requires a
major shift in focus, from that of seeing mindfulness as simply a means for gaining relief from anxiety,
stress and for improving attention, to a socially engaged and contemplative process aimed at uprooting
fundamental forms of suffering, at multiple levels of organization. Dyck and Wiebe (2012) have warned
that when the locus of ethical activity is on individuals and their self-interests (rather than on
communities), the project of emancipation is undermined. Contrary to popular belief, Buddhist
mindfulness, as Lopez (2012, p.108) astutely points out, is not to settle for quiescence or stress reduction,
but to instigate a state of “stress induction” (Lopez, 2012, p.108). Rather than viewing mindfulness as a
means for retreating into a safe cocoon of inner peace in order to cope and adapt, or as a tool for being a
more focused leader to justify and stabilize the status quo, Buddhist mindfulness, properly applied,
induces a radical turnabout in consciousness. Indeed, Buddhist mindfulness is inherently provocative,
activist, and a transformative practice that is based on deep insights into the dramatic interdependence of
personal, social, organizational, economic and political institutions.
The rush to dissociate mindfulness from its Buddhist roots and context is not necessary in order to
be palpable and acceptable to our modern sensibilities. We believe that a truly “Buddhist-inspired” form
of mindfulness is possible without denaturing it to such a degree that it loses its transformative power to
Organizational Mindfulness Revisited: A Buddhist-Based Conceptualization
41
uproot the causes of suffering in both individuals and organizations. However, for this to be possible,
theorists and practitioners need to take heed that a mindfulness that is “Buddhist-inspired” cannot be
divorced from its ethical components and emancipative purpose. We want to conclude by emphasizing
that right mindfulness and high wisdom organizations (HWOs) are not based on any requirement to
become a Buddhist, or follow any sort of creed or dogma. What we have offered is a corrective, as both a
theory and practice, to the value free variants of mindfulness that are currently in vogue. Right
mindfulness and HWOs are grounded in a secular, universal ethics, which can be of great benefit to
business and society.
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42
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Figure 1. Central features and characteristics of satipaţţhānna; adapted from Anālayo 2010, p.268
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Figure 2. The Triadic Model of Buddhist Mindfulness
Right View • Framework for discerning the
presence and causes of suffering • Motivation for adopting the
framework towards liberation • Knowledge to eradicate causes
of suffering
Right Effort • Prevention of unskillful qualities • Abandonment of unskillful qualities • Development of skillful qualities • Keeping mindfulness established
Right Mindfulness • Remembers framework for discerning
skillful from unskillful qualities • Remembers motivation provided by
Right View • Remembers the object and purpose of
concentration
Outcomes • Skillful mental and emotional states • Skillful verbal behaviors • Skillful physical behaviors (Roots in non-greed, non-aversion, non-
delusion)
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Type Western Mindfulness Buddhist Mindfulness Defining characteristics
Untrained mind (Dane, 2011) Bare attention (manasikara), non-judgmental, present moment awareness
Systematic mind training Sati combined with sampajjna Right mindfulness, supported by right view and right effort
Mental Factors Ethically neutral – wholesome or unwholesome
Increasingly wholesome and skillful
Mode Mindfulness-as-content (Langer, 1989b) Content-specific learning
Mindfulness-as-process (Weick & Putnam, 2006) Process-specific learning
Goals Skill development Attention enhancement Cognitive control (self regulation) Stress reduction
Ethical development and maturation of wisdom Liberation from the causes of suffering and distress (non-greed, non-hatred, non-delusion)
Application High Reliability Organizations (HROs) -preoccupation with failure -reluctance to simplify -sensitivity to operations -a commitment to resilience -deference to expertise
High Wisdom Organizations (HWOs) -preoccupation with moral hazards -reluctance towards delusional activity -sensitivity to conative imbalances -a commitment to reperceiving -deference to skillful means
Table 1. Comparison of Buddhist mindfulness, HWOs with Western mindfulness and HROs
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