Organizational Behavior week #6 Dr. Fred Heismeyer Adjunct Professor Webster University Shanghai, China [email protected]

Organizational Behavior

week #6Dr. Fred HeismeyerAdjunct Professor

Webster UniversityShanghai, China

[email protected]

QUESTIONHow was the test?

QUESTIONSRegarding this week’s readings?

TODAY’S GOALConnecting the concepts

Categories ofTEAM PROBLEMS

Team Focus and Purpose

Team Performance

Skills and Training

Team Decision Making

Celebrations

Communication

Interpersonal Problems

Meetings

Team Design and Structure

Team Leader Problems

Teams are the most fundamental building blocks of society

We therefore need to utilize teams which benefit our organization so it can be successful and that help individuals grow in their leadership capabilities

Teamwork is essential for a productive organization

We therefore need to develop teams in an effective and efficient structure and use current “best practices” to ensure success; this includes giving team members the knowledge and resources to achieve success.

SYNERGYThe whole is greater

than the sum of its parts

We therefore need to have organizations that embrace diversity, teams that are encouraged to be creative and team members who are engaged.

ACHIEVING SUCCESS!

Leadership 领导力

Team 团队

Change V. 改变 N. 变化

Global 全球的

HOW DO WE ENSURE ORGANIZATIONAL SUCCESS?

We must develop people and teams which are aware of, trained in and use the skills associated with all of the concepts covered in this class; including the Level Three Leadership theory, understanding individual VABEs, Gallup’s Engagement process, and the Team Achievements and Healthy Organization models.

Leadership Point of ViewSeeing what needs to be doneUnderstanding the underlying

forces at play in a situation Initiating action to make things

better

DEFINITION

Leadership is about managing energy, first in yourself and then in those around you.

Leadership is about “INFLUENCE”

VABE’s

ValuesAssumptions

BeliefsExpectations

ORGANIZATION

Influence StrategicThinking

ManagingChange

EmployeeBonding

Shared Vision

Organizational Design

EnvironmentalForcesLEADER

OTHERS TASK

Diamond Model©

IDENTIFYSTRENGTHS

THE RIGHTFIT

GREATMANAGERS

ENGAGEDEMPLOYEES

LOYALCUSTOMERS

SUSTAINABLE GROWTH

REAL PROFIT

INCREASE

STOCKINCREASE

Gallup’s Engagement Process©

9

3 4

10 1211

5 6

7

1 2

8

Team Achievements Model©

Believe inPeople

ListenRespectively

Serve OthersFirst

BuildRelationships

ValueDifferences

WorkCollaboratively

Sharethe Vision

Sharethe Power

Sharethe Status

Provide forLearning

ModelBehaviors

Encourageand Affirm

HaveIntegrity

Be WillingTo Learn

Be Open andAccountable

Envisionthe Future

ClarifyGoals

TakeInitiative

ValuePeople

BuildCommunity

ShareLeadership

DevelopPeople

DisplayAuthenticity

ProvideLeadership

ETHICS

MORALS VALUES

HEALTHYHEALTHYORGANIZATIONORGANIZATION

Healthy Organization Model©

LET’S DO AN EXERCISE

Straw Tower

FOCUS FOR SUCCESS

INVOLVED INDIVIDUAL

相关个体

ENGAGED LEADERSHIP

负责的领导阶层

EFFECTIVE TEAM

高效的团队

INVOLVED INDIVIDUAL

相关个体10 Codes to Live By10 Codes to Live By

10 Codes to Live 10 Codes to Live ByBy

REMEMBER THE DIFFERENCE BETWEEN SUCCESS AND FAILURE IS REALLY A MATTER OF TIME - INFLUENCE.

相关个体负责的领导阶层高效的团队


DON’T BE PREOCCUPIED WITH DOING THINGS RIGHT. PAY MORE ATTENTION TO DOING THE RIGHT THING - ETHICS.



PREPARE A PERSONAL MISSION STATEMENT - YOUR OWN SWOT ANALYSIS OR PERSONAL CHARTER - THEN USE IT AS A COMPASS TO NAVIGATE THE JOURNEY FOR THE REST OF YOUR LIFE.



LEARN HOW TO MANAGE YOUR TIME BECAUSE IT’S THE ONLY THING THAT YOU CAN CONTROL - ACTION.



STRIVE TO BE PREDICTABLE IN THE SAME WAY THAT EACH CAN OF COKE TASTES EXACTLY LIKE THE ONE BEFORE – STRATEGIC PLANNING.



LEARN FROM THE MISTAKES OF OTHERS BECAUSE YOU CAN’T LIVE LONG ENOUGH TO MAKE THEM ALL YOURSELF – CONTINUOUS LEARNING.



REMEMBER THE SKY IS NOT NECESSARILY THE LIMIT - DREAM.



DON’T FORGET, YOU CANNOT COVER ALL THE BASES YOURSELF, LEARN TO SHARE THE RESPONSIBILITY – SHARED LEADERSHIP.


10 Codes to Live 10 Codes to Live ByBy MATURITY HAS MORE TO DO WITH WHAT TYPE OF EXPERIENCE YOU’VE HAD AND WHAT YOU’VE LEARNED FROM THEM AND LESS TO DO WITHHOW MANY BIRTHDAYS YOU’VE CELEBRATED - GROWTH.


10 Codes to Live By10 Codes to Live By

REMEMBER, WE WERE ALL BORN ORIGINALS, BUT WE OFTEN SPEND THE REST OF OUR LIFE TRYING TO BE COPIES - STAY ORIGINAL - STRENGTHS!


ENGAGED LEADERSHIP负责的领导阶层

SEVEN PRACTICESSEVEN PRACTICES

SEVEN PRACTICESSEVEN PRACTICESUSED BY WORLD-CLASS TEAM LEADERS TO ACHIEVE EXTRAORDINARY RESULTS

Practice #1:

COMMITMENT TOA CLEAR MISSION


Practice #2:

MUTUAL SUPPORT, RESPECT, AND ENCOURAGEMENT



Practice #3:

CLEARLY DEFINED AND ACCEPTED ROLES



Practice #4:

WIN-WIN COOPERATION



Practice #5:

INDIVIDUAL COMPETENCY



Practice #6:

EMPOWERING COMMUNICATION



Practice #7:

WINNINGATTITUDE



EFFECTIVE TEAM高效的团队

12 TIPS12 TIPS

12 TIPS for everyone who works on teams

12 TIPS FOR EVERYONE WHO WORKS ON TEAMS

1. Be patient and caring with your team.

2. Assume the best about people.

3. Fix the problem, don’t fix the blame.


4. Focus on behaviors, not attitudes.

5. Establish regular, effective team meetings.

6. Focus on the race, not the hurdles.



7. Involve the right people in problem solving.

8. Don’t break your pick on unsolvable problems.

9. Develop the skills and discipline of effective problem solving.



10. Know your roles, purpose, boundaries, and resources.

11. Focus on results.

12. Remember that the team is not an end in itself.



INVOLVED INDIVIDUAL 相关个体

ENGAGED LEADERSHIP 负责的领导阶层 EFFECTIVE TEAM 高效的团队

SYNOPSIS OF OUR CLASS COMES DOWN TO:

A COMBINATION OF THESE THREEKEY FOCUAL POINTS LEAD TO

A SUCCESSFUL ORGANIZATION!

INVOLVED INDIVIDUAL 相关个体

ENGAGED LEADERSHIP 负责的领导阶层

EFFECTIVE TEAM 高效的团队

PRESENTATIONS!

Your presentations will provide more information on how to use the skills needed to engage employees, develop leadership, utilize teams to create effective organizations, including examples of organizations that are successful.

PRESENTATIONSSTARTS NEXT WEEK Presentations must be 20 minutes

(minimum 18 minutes/maximum 22 minutes) not including questions from the audience.

All members of the team must participate in the presentation.

ALL TEAMS must submit an electronic copy of your PowerPoint slides (turned in at the beginning of class 7)

Week 7

Cultural Impact

Power & Influence

Emotional Intelligence

Innovative Thinking

Mission/Goals

Ethics/Values

Week 8

Virtual Organizations

Team Dynamics

Problem-Solving &

Decision Making

Motivation/Engagement

Conflict

Por – Book Summaries

PRESENTATIONSSTARTS NEXT WEEK

Week 7

Power & Influence

Innovative Thinking

Ethics/Values

Week 8

Mission/Goals

Learning Organization

Problem-Solving &

Decision Making

Emotional Intelligence

PRESENTATIONSSTARTS NEXT WEEKS

PRESENTATIONS

YOUR YOUR OPPORTUNITY OPPORTUNITY

TO WORK TO WORK WITH YOUR WITH YOUR

TEAMTEAM

Have a great week!

Documents

Organizational Behavior week #6 Dr. Fred Heismeyer Adjunct Professor Webster University Shanghai, China [email protected]