Organization & Teamwork

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Organization & Teamwork

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  • BTAT_3

    Danny Laker-Senadheera M.A.

    ORGANIZATION & TEAMWORK Danny Laker-Senadheera M.A. HS-Fresenius / Winter 2014/15

  • BTAT_3

    Danny Laker-Senadheera M.A.

    Project Work Establish a new Business of a traditional company outside

    of Europe: Discuss, which is the best decision for your own goals and

    for the companys overall goals? Human Resources motivate & develop the staff; recruit

    the right staff Accounting keep the numbers down Sales develop a strategy Operations organize the logistics and planning from

    design/production/new market

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    Danny Laker-Senadheera M.A.

    Your Opinion What do you think is the most important character trait or

    ability a person should have in the respective field. Discuss with your partner and compare your results afterwards

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    Danny Laker-Senadheera M.A.

    7 Principles of Professionalism Striving to excel Being dependable & accountable Being a team player Communicating effectively Making ethical decisions Demonstrating a sense of etiquette Maintaining a positive outlook

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    Danny Laker-Senadheera M.A.

    Achieving Professionalism What is Professionalism? Professionalism The quality of performing at a high

    level and conducting oneself with purpose and pride!

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    Danny Laker-Senadheera M.A.

    Elements of Professionalism

    Be the best Pros strive to excel, to be the best they can be at everything they do. Excelling at every level is how you build a great career.

    Be dependable Pros keep their promises and meet their commitments Pros learn from their mistakes and take responsibility for their errors

    Be a team player Pros know how to contribute to a larger cause. Team players make others around them better.

    Be clear Communication is the single most important skill you can develop. Learn to listen as well as you speak and write.

    Be respectful Good business etiquette is a sign of respect for those around you. Respecting others is not only good, its good for your career.

    Be ethical Responsible professionals work to avoid ethical lapses. Pros weigh their options carefully when facing ethical dilemmas.

    Be positive successful people believe in what theyre doing and in themselves. Pros dont complain about problems; the yfind them and fix them.

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    Danny Laker-Senadheera M.A.

    Communicating Effectively

    Listen actively Making a conscious effort to turn off your own filters and biases to truly hear and understand what someone is saying

    Provide practical information Give people useful information that is adapted to their specific needs

    Give facts rather than vague impressions Be specific and use concrete language supporting your argument

    Dont present opinions as facts. Offer opinions, and make sure your audience understands it

    Present information in a concise, efficient manner. Audiences appreciate and respond more positively to high-efficiency messages

    Clarify responsibilities. Clearly state what actions need to be taken either in oral or written communication

    Offer compelling persuasive arguments and recommendation. Make it clear to people how they will benefit from responding to your message the way you want them to.

  • BTAT_3

    Danny Laker-Senadheera M.A.

    30/09/14 8

  • BTAT_3

    Danny Laker-Senadheera M.A.

    ORGANIZATION & TEAMWORK Danny Laker-Senadheera M.A. HS-Fresenius / Winter 2014/15

  • BTAT_3

    Danny Laker-Senadheera M.A.

    1. Designing an Effective Organization Structure

    2. Organizing in Teams

    3. Organization structures

    4. Team productivity

    5. Unstructured organization

    Agenda

  • BTAT_3

    Danny Laker-Senadheera M.A.

    Affects the way of making decisions, communicate and accomplish important tasks

    Good organization structure helps to achieve the goals

    Formal organization: Lines of Communication and authority flow The way to accomplish tasks

    Informal organization: Network of interactions between employees Interactions transcend formal boundaries and organizational barriers

    Companies also prefer an agile organization to guarantee a quick workflow Choosing the right structure to maximize effectiveness and efficency

    1. Designing an Effective Organization Structure

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    Danny Laker-Senadheera M.A.

    Identifying the business functions they should focus on

    Core competencies -> Activities that a company considers central and vital to its business

    Outsourcing parts or processes of work to get a higher effectivity

    Identifying core competencies

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    Danny Laker-Senadheera M.A.

    Work specialization of overall work tasks -> Divison of Labor

    Organizational Tasks are broken down into seperate Jobs

    Tasks are well defined and require specific skills

    Identifying Job Responsibilities

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    Danny Laker-Senadheera M.A.

    Lines of authority that connects the various groups and levels

    Flow of authority from managment level to the next Who is responsible for each task? Who has the authority to make a decision

    Employees have a certain amount of responsibility

    Line organization Clear line of authority flow from the top down

    Line and Staff organization Has a clear chain of command Includes functional groups of people

    Defining the Chain of Command

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    Danny Laker-Senadheera M.A.

  • BTAT_3

    Danny Laker-Senadheera M.A.

    Number of people under one managers control -> Span of Control

    Flat Organization: Wide span of management A large number of people reporting directly to each manager

    Tall Organization: Many hierarchical levels Fewer people reporting to each manager

    Reducing time for decisions by Pushing authority to lower levels

    Span of Management

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    Danny Laker-Senadheera M.A.

    Centralization - the concentration of deciscion-making authority at the top of an organization

    Decentralization -Deligation of decision-making authority to employees in lower level positions

    Centralization Versus Decentralization

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    Danny Laker-Senadheera M.A.

    Vertically organized companies may become slow to react

    Many business tasks demand the expertise of people isolated by the chain of command

    Using a variety in the decision-making process to combat these issues Involving employees from all levels and functions

    2. Organizing in Teams

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    Danny Laker-Senadheera M.A.

    A unit of two or more poeple who work together to achieve a shared goal

    Members of a team:

    Sharing a Mission

    Are collectively responsible for their work

    A Team can accomplish more together than they could individually

    -> Synergy

    Goals may set by either the team itself or someone in the formal chain of command

    Team Leaders are often appointed by senior managers

    What is a Team?

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    Danny Laker-Senadheera M.A.

    Types of Teams

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    Assembled to find ways of improving quality, efficency or other perfomance measures

    Can attack a specific problem and disbands after presenting or implementing the solution

    Can continue to meet over time, evaluating trends, and fixing new problems as they crop up

    Problem-Solving Team:

  • BTAT_3

    Danny Laker-Senadheera M.A.

    Manages its own activities and requires minimal supervisions

    controls the pace of work and determination of work assignments

    Selects their own members

    Represents a significant change for organizations in command and control structures

    Advantages like lower costs, faster decision making, greater flexibility , improved quality

    Self-Managed Team...:

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    Danny Laker-Senadheera M.A.

    Organized along the lines of the organizations vertical structure

    Draws together employees from various functional areas and expertise

    Facilitate information exchange, help coordiante multiple organizational units...

    Can causse Conflicts with an individuals regular departmental workload

    Often involve some form of a matrix structure

    Functional Team/Cross Functional Teams:

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    Composed of members at two ore more geographic locations

    Can be as effective as face-to-face teams

    Virtual Team:

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    Taking advantage of versatile opinions, experiences and skills of members

    Applying/Seizing technology to replicate resources that in-person teams rely on

    Should take extra care to keep the team effectively

    Three Important Rules:

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    Danny Laker-Senadheera M.A.

    Erasing the constraints of geographic and organization boundaries Helping people coordinate their efforts in pursuit of a shared goal

    Collaboration and identifying of the best people on problems, or projects

    Has become a an essential tool for many teams, matrix organizations, temporary organizations and other structures

    Social Networks and Virtual Communities

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    Danny Laker-Senadheera M.A.

    Departmentalization: grouping peop