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Organization Effectiveness GS1 System Development Process Version Update July 09 for 26th January 2009

Organization Effectiveness GS1 System Development Process Version Update July 09 for 26th January 2009

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Page 1: Organization Effectiveness GS1 System Development Process Version Update July 09 for 26th January 2009

Organization EffectivenessGS1 System Development Process

Version Update July 09 for 26th January 2009

Page 2: Organization Effectiveness GS1 System Development Process Version Update July 09 for 26th January 2009

22

Version Clarification statementUpdated 20-August-2009

This presentation is a modified version of the OE Board approved document:

• GS1_OE_System_Development.ppt , approved by the BCS on 26-January-2009

Modifications have been made for clarity purposes only. No material changes have been made to the original content.

Page 3: Organization Effectiveness GS1 System Development Process Version Update July 09 for 26th January 2009

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GS1 System Development Process

Objectives• Implement a single system development process across

GS1

• Achieve a common and integrated process for standards, guidelines, solutions and services

• Leverage the best practices for process management across GS1

• Will ensure that development includes relevant industry and technical expertise

• Will ensure guiding principles of existing GS1 standards development are maintained(GSMP and EPCglobal SDP)

Page 4: Organization Effectiveness GS1 System Development Process Version Update July 09 for 26th January 2009

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GS1 System Development – GS1, EPCglobal, SDP Future

GS1 Current State EPC Current State System Dev Process Future

Standards – 6 step process including Business Needs, Business Requirements, Solution Design, Approval and Ratification, Post

Solutions – Variation of 6 step process

Services – Not fully defined

Standards – 11 step process including Business Needs, Business Requirements, Approval, Technical Standard Development, Prototype, Approval, IP review, Ratification

Solutions and Services – Not defined

Standards, Solutions and Services Statement of Business NeedsMapping of Needs against existing Solutions, StandardsDetailed Requirements Gathering & Analysis Business Solution Design (A Standard? Solution? Guideline?)DevelopmentPilot or PrototypeApproval (for all) and Ratification (for Standard)Implementation Support

DEVELOPMENT PROCESSFull development process for Complex and New Requests

Page 5: Organization Effectiveness GS1 System Development Process Version Update July 09 for 26th January 2009

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GS1 Integrated Standards Development – GSMP, EPCglobal, Future

GSMP (*) EPC SDP New GSMP

Oversight bodies-GS1 MB-BCS

BCS Groups-Operations Group-Process Group-Architecture

BRG’s-GPC-……..BRG’ working groupsTechnology Groups

Leadership bodiesEPCglobal BOG-Board Technology Committee-Board Strategy Committee

SDP Governance-Joint Strategy and Plan Committee-Business Steering Committee -Technical Steering Committee

Working Groups-Industry Action Groups -Joint Requirements Group-Technical Standards Groups

Oversight bodies - Standards-GS1 MB-BCS

Architecture GroupProcess Leadership CommitteeEPCglobal BOG Technology Committee

-Industry Engagement Committee

Systems Development Groups-Joint Development Groups-Solutions/Services Development Groups-Technical Standards Development Groups

ORGANIZATION

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GSMP (*) EPC SDP New GSMP

Membership-Member Organizations-End users

Decision making-Consensus where possible-Stage Gates (Vote as necessary)

Architecture- Under development

Membership-End users-Member Organizations-Solution providers

Decision Making-Consensus where possible-Votes for Requirements and Draft Standards-BSC and TSC approval

Royalty Free Standards (where possible)-Intellectual Property Policy -“Opt-in” as needed

Architecture EPCglobal Architecture Framework

Membership-End users-Member Organizations-Solution providers as agreed

Decision Making-Consensus where possible-Votes/Go No Go

Royalty Free Standards (where possible)-Intellectual Property Policy- “Opt-in” as needed

ArchitectureSingle Integrated GS1 Architecture

PRINCIPLES

GS1 Integrated Standards Development – GSMP, EPCglobal, Future

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Key Transformational Changes

• Clarity around prioritization and development of a single priority list

• Focus on a single cross-organizational process (from handoffs to collaboration)

• Business vs. Technology driven• Focus on a comprehensive delivery standards

AND supportive materials

7

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Process Overview

New Industries

DeploymentPublications, Marketing, Training

Core Industries Member Organizations

Business Needs

Requirements

System Development

Industry Engagement and Community Management

Prioritization• Already available?• New Development?

Standard? Solution?Services?

Standards Process Steps VoteRatification

Solutions & ServicesProcess Steps as neededPilotIntegration

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1 Discovery - by MO's, GO etc.

Observations, recommendation

2 Initial contact & planning

3 Form community, define needs

4 Develop Standards & solutions

5 Deployment

6 Ongoing engagement & support

Global Engagement Plan

Community, definition of needs Requirements

Document

Refer to ISDP Process

Meetings, feedback, refinements

Ratified standards, Guideline, Approved Solutions, Services

GS1 Six Steps Industry Engagement and System Development

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Relationship of ISDP to Overall IE Process

1 Discovery - by MO's, GO etc.

2 Initial contact & planning

3 Form community, define needs

4 Develop Standards & solutions

5 Deployment

6 Ongoing engagement & support

1 Statement of Business Need

Clear Definition Of Need

2 Requirements Development

RequirementsDocument

3 System Development

Ratified Standards, Guideline, Approved Solutions, Services

4 DeploymentPublications, Marketing, Support Tools and Training

ISDP

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Roles and ResponsibilitiesStep 1: Discovery

ProcessIndustry

EngagementSystem Development

Marketing/ MO Support

Public Policy

Member Organizations

Monitor industry activities

Industry contacts, shows, publications

Feedback on local industry & activities

Understand processes

Briefings, visits, training, shows

Feedback on local industry & activities

Assess GS1 System match

Provide probable industry needs

GS1 system details and impact assessment

Feedback on MO Support industry expertise

Feedback on local MO industry expertise

Assess current industries match

Comparison to other industries, assess match

GS1 system details and impact assessment

Feedback on same/similar industries already in GS1

Identify Policy considerations for industry

Feedback on local industry & activities

Identify industry leaders & assoc

Scan publications, conferences, talk to contacts, web search

Scan publications, conferences opps, web search

Assist with id of leadership in industry/govt

Feedback on any current GS1 members in same/similar industries

AccountableSupportsConsultedInformed

Responsible

Resp/Acc

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Roles and ResponsibilitiesStep 2: Initial Contact & Planning

ProcessIndustry

EngagementSystem Development

Marketing/ MO Support

Public Policy

Member Organizations

Engage industry leaders

Make contact, give briefings

Support with technical advice

Support engagement as appropriate

Support engagement as appropriate

Provide industry introductions

Engage industry associations

Make contact, give briefings

Support with technical advice

Publicize updates Support engagement as appropriate

Provide industry introductions

Communicate activities to MO's and Global Office

Engage the industry and MO’s, marketing briefing

Technical support and advice where necessary

Support engagement of industry through MO’s, Materials support, Organize outreach

Encourage members to participate

Illustrate GS1 value proposition

Work with Mkting to compile briefing

Feedback on content

Feedback on content, Compile briefing

Feedback on content

Localise briefing package

Get MO feedback Solicit feedback Provide feedback

Validate mutual benefits

Assess success % probability

Scope likely development effort

Feedback on likely support effort

Advise on benefits

Feedback on likely adoption locally

GS1 IEC/LT/AC/MB approval

Submit proposal for approval

AccountableSupportsConsultedInformed

Responsible

Resp/Acc

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System Development Process (ISDP)

1 Statement of Business Need

2 Requirements Development

3 GS1 System Development

4 Deployment

Clear Definition Of Need

Ratified Standards, Guideline, Approved Solutions, Services

Publications, Marketing, Support Tools and Training

Requirements

Document

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Process StepIndustry

EngagementSystem Development

Marketing/ MO Support

Public PolicyMember Organizations

Definition of Business Needs and Opportunities

Engagement with external community; linkage to industry groups e.g. trade associations

Provide impact analysis on existing GS1 System Components, technical advice

Local level interest or currently addressed at a local level

Supports engagement with industry groups

Represent local members and industries. Clarify/reinforce needs

Validation and Feasibility of Needs

(SBN)

Assess financial viability and Statement of Business Need

Provide impact analysis on existing GS1 System Components, technical advice

Support with outreach in conjunction with MOs

Review of policy impact of stated needs.

Prioritization and approval from Industry for development incl. commitment to deploy

Assess commitment and industry readiness. Inform GDSN and EPCglobal Boards as appropriate.

Provide impact analysis on existing GS1 System Components, technical advice

Provide input from local members and industries

Roles and ResponsibilitiesStep 3/1: Statement of Business Need(Step 3 of IE, Step 1 of ISDP)

AccountableSupportsConsultedInformed

Responsible

Resp/Acc

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Process Step

Industry

EngagementSystem Development

Marketing/MO Support

Public Policy

Member Organizations

Describe business processes

Ensure alignment with industry expectations and provide business expertise from community and staff

Documentation of process

Facilitation

Understand work in process.

Identify policy implications that may need to be considered in requirements

Active involvement through workgroups and community review

Detailed Requirements

Ensure appropriate input to requirements from industry stakeholders

Ensure contribution and community review of output

Gathering and documentation of requirements; public review comment resolution

Facilitation

Update work in progress on “new” work and provide update

Provide input for policy related efforts

Active involvement through workgroups and community review

Harmonization of Requirements across GS1 System

Support analysis Impact Analysis

Architecture Group Review

Roles and ResponsibilitiesStep 4: Develop Requirements

AccountableSupportsConsultedInformed

Responsible

Resp/Acc

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Process StepIndustry Engagement

System Development

Marketing/ MO Support

Public Policy

Member Organizations

Determine Development need – Standard, Guideline, Solution, Service

Validate expected output to industry needs

Map requirements to expected output (standard, solution, service, guideline)

Validate expected output

Business Solution Design

(Ensure Harmonization and Reusability)

Ensure alignment with industry expectations

Development and documentation

Facilitation

Active involvement through workgroups and community review

Technical Std/Sol/Ser Development

Assure alignment with industry expectations

Design and Documentation, Q&A, Facilitation

Architecture Review

Start development of training materials & communication plan

Provide policy related elements to std/sol

Active involvement through workgroups and community review

Prototype/Pilot

IP Review and Ratification

Industry participation in pilot where applicable

Add’l implementation material

Facilitation

IP Review

Ratification

Final Documents

Implementation material support Newsletter, public material created (including “content” for local marketing

Active involvement through workgroups and community review

Roles and ResponsibilitiesStep 4: Development

AccountableSupportsConsultedInformed

Responsible

Resp/Acc

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Roles and ResponsibilitiesStep 5: Deployment

Process StepIndustry

EngagementSystem Development

Marketing/ MO Support

Public PolicyMember Organizations

Communication Support communications

Support communications

Finalize and execute communications (newsletters and articles).

Supports with Policy related messaging

Support in local language

Training Support Support Finalize Training related to MO Support

Support in local language

Final Documentation

Review and validate

Publish to the Knowledge Center, wiki, website

Implementation material finalized and version control

Support in local language

AccountableSupportsConsultedInformed

Responsible

Resp/Acc

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Roles and ResponsibilitiesStep 6: Ongoing Engagement/Support

Process Step

Industry

EngagementSystem Development

Marketing/ MO Support

Public Policy

Member Organizations

Provide ongoing MO support

Level 2 experts, provide access to industry experts

Level 2 standards, service & technology support

Helpdesk level 1 support - processes, issue analysis and recommendation for additional needed support

Direct members to MO Support when applicable

Continue active industry support

User Groups, associations, MO requested consultancy

Support Support on going industry marketing needs

Provide local contacts, cultural advice, feedback on activities

Update 1 year and 3 year plan and Roadmaps

Synchronize with with GO 1 yr and 3 yr plan

Synchronize SD Plans with GO 1 yr and 3 yr plan

Provide details of major industry initiatives

Provide ongoing training

Provide industry & solutions subject experts

Provide standards & services expertise

Manage ongoing training

Provide resources to deliver training

Maintain momentum of interest in GS1 offerings

Exhibitions, trade associations, governments, presentations - with Marketing

Support Exhibitions, trade associations, governments, presentations

Provide local material, contacts, cultural advice, feedback on content

AccountableSupportsConsultedInformed

Responsible

Resp/Acc

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Roles and ResponsibilitiesStep 6: Ongoing Engagement/Support

Process StepIndustry

Engagement & Solutions

System Development

Marketing/MO Support

Public PolicyMember Organizations

Measure implementation

(KPI, benefits, ROI)

KPI’s, return on investment measures reported

Publish and promote implementation benefits,

Collect information from MO’s

Information to Public Policy

AccountableSupportsConsultedInformed

Responsible

Resp/Acc

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Governance

• Standards will be ratified by GS1 Management Board• Board Committee for Standards will review standards and make

recommendation to MB. (Informal advice and guidance from EPCglobal Board Technology Committee as required)

• Solutions/Services releases are approved by GS1 CEO• GS1 Architecture Group

• Reviews and provides recommendations for all relevant business requirements, standards, solutions and services under development against the GS1 Architecture through the Architecture Review Process

• Process Leadership Committee• Combination of roles of GSMP Process Group and EPCglobal Business

and Technical Steering Committee

• Oversight of process and system development work for standards

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Clarification of Business Needs Versus Business Requirements

Business Needs• Definition and prioritization of generic business

opportunities and problems that an industry wants to solve

• Expected impact on community (e.g. financial, geographic)

• Business case definitionBusiness Requirements• Detailed process understanding and detailed specification

of what end users will require in order to solve the problem or take advantage of business opportunity

• Includes specific parameters and details that can be used to define a standard, guideline, solution or service

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Business Needs and Requirements

• Business Needs and Business Requirements should define the need for:• GS1 Standards• GS1 Solutions• GS1 Services

• Then it can be determined if the needs apply to:• Maintenance of EXISTING Standard, Solution or Service• Or a NEW Standard, Solution or Service

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Definitions (Expanded definitions in GS1 Glossary of Terms)

GS1 Standards: Specifications for identifiers, attribute data, bar codes, RFID tags, data exchange and interfaces that ensure interoperability and consistency throughout supply chains. (e.g. EPCIS, Party Sync)

GS1 Solutions: Bundled package of GS1 Standards and/or services designed to meet a business need. (e.g. Traceability, Extended Packaging)

GS1 Services: Facilities or software that provide benefit or assistance in support of the implementation of GS1 standards and solutions. (e.g. ONS, GR, GEPIR)

All GS1 Standards, Services and Solutions are created using GS1 System Development Process

These are working definitions and subject to change as a result of ISDP work.

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GS1 Standards DevelopmentCommunity Structure

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Industry EngagementStatement of Business Need

Note: Its is planned to leverage the GSMP name for standards development and maintenance although a significant communication effort will be required to ensure clear understanding across all parts of the GS1 community

GS1 Standards Dev Community Structure(groups shown are examples)

Prioritization & Feasibility

Tech Standards

Deployment

Sys

tem

Dev

elo

pm

ent

GS1Identification

EPCIS

Industry Engagement Committee

Pro

cess Le

ade

rship

Co

mm

ittee

Discovery

UHFGen2

EANCOM

Standards Maintenance (BRG) Joint Requirement Groups

Bar Codes

eCom andData

Exchange

Identification Data SyncHealthcareTraceabilityGuideline

PartySync

Standard

MissingIdentification

Guideline

DataDiscovery

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Industry EngagementStatement of Business Need

System Development Groups by Type

JointReq

Groups

Prioritization & Feasibility

Step

2- Req

Step

3 - Dev

Step 1

Step 4Deployment

TechnicalDev

Groups

JointReq

Group

BusinessReq

Group

Simple ChangeRequests

Complex Application Stds

Complex Tech Standards

Solutions and Services

Step

2 and

3 – Req

and

Dev

Step

2 and

3 – Req

and

Dev

WorkIn

Progress

Sys

tem

s D

evel

op

men

t

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Purpose:• Advice on cross industry prioritization and applicability

• Review and understand business needs identified by Industry Engagement

Composition –

• End user representatives from each Industry that is part of Core

• MO representatives

• End users from other industries as recommended and agreed by Committee who are currently engaged in work efforts in GS1

• Representation from staff as needed - IE, ISDP, Marketing, Public Policy and MO Support

• Purpose and ongoing requirement for Industry Engagement Committee to be reviewed annually

Industry Engagement Committee

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Purpose• Ensures efficient delivery of system development based on

due process• Responsible for oversight of Process and Standards

Development issues• First level of approval for formation of new Groups in

Standards Development• Is a merge of GSMP Process Group and EPCglobal

Technical Steering committee

Composition• Representation from stakeholders of system development –

end users, MOs and Solution providers• Staff representation from ISDP, IE and MO Support

Process Leadership Committee

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Roles & Responsibilities:• Similar to BRGs today• Maintain existing standards via Simple Standards Request

Purpose:• Develop the Requirements to feed new / updated Standards• Make recommendations to changes in standards• Cross Industry Representation• Solution Provider Participation

Standards Maintenance Teams (BRG)

Bar Codes

eCom/

Data

Exchange

Identification Data Sync

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Joint Requirements GroupsHealthcare

Traceability

Guideline

Party

Sync

Standard

Missing

Identification

Data

Discovery

Roles & Responsibilities:• Can be cross industry• Mission specific and sunset when charter is completed• Create requirements related to Technical standards• Develop requirements and application standards• Include expertise from GS1, Solution Providers and BRGs as applicable

Purpose:• Develop & approve Business Requirements• Create Application standards and/or relevant guidelines• Solution Provider can participate and vote at appropriate phase as decided by

End Users• Intellectual Property Opt-in where applicable

Item Level

Tagging

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Roles / Responsibilities:• Structure for the technical standards development • Supply expertise to Joint Requirements Team and Complex

Standards teams for application standards development• Creation of Technical Guidelines

Purpose• Develop technical standards from Joint Requirements• Create Technical Guidelines• Intellectual Property Opt-in

Tech Standards Development

GS1

Identification

EPCIS

Discovery

UHFGen2

EANCOM

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Example of GS1 Standards: Data Discovery

1 Statement

Of Need

2 Requirements

Development

3 GS1 System

Development

4Deployment

Industries define need to securely answer questions about objects with known/unknown trading partners

Regulatory drivers and/or other opportunities identified

Align w 1-3 year plan and identify cross- industry impact

Go/

No Go

Create Joint Group, Develop Bus Requirements

Develop specific parameters

Architecture Group

Review and Reqs Finalization

Create Tech WG, and charter/plan for Data Discovery Standards

Pilot test, etc…

Publish and launch ratified Standard(s)

Publish and launch implementation campaign

Create

Training

Materials

Marketing

materials

Developed

Development of application standards, tech standards and tech guidelines …

Ratification

Go/

No Go

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3333 3333

• Responsible for the GS1 System Architecture and to ensure the technical integrity of the GS1 System and the interoperability of the various parts of the system

• GS1 Architecture Group is an advisory body that only makes recommendations.  It does not create standards or business requirements.  The architecture group supports the standards process. 

• GS1 Architecture Group is a group that meets regularly rather than being a part of the GS1 organization structure

• GS1 Architecture Group is part of the governance of GS1 and is responsible and accountable to the Board Committee for Standards

• GSI Architecture needs to encompass

• Standards, Solutions and Services

GS1 Architecture Team

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GS1 Solutions and Services Development Process

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Industry EngagementStatement of Business Need

GS1 System Development Structure:Services and Solutions

Solution / ServiceJoint Requirements Groups

(Maintenance of Existing and/or New Functionality)- Requirements

Solution / Service Development (Internal or 3rd Party)

- Technical (software development)- Bundling / Creation of Components for Solution / Service

- Pilot Test - Guidelines

Prioritization & Feasibility

Deployment

Sys

tem

Dev

elo

pm

ent

Step

2 - Req

sS

tep 3 - D

ev

Step 1

Step 4

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Industry EngagementStatement of Business Need

Solutions / Services DevelopmentCommunity Structure (groups shown are examples)

Prioritization & Feasibility

Step

3

Step 1

Step 4Deployment

Sys

tem

Dev

elo

pm

ent

Industry Engagement Committee

Solutions & Services Development (Internal or 3rd Party)

GEPIRAuthentication

Traceability

ONS

Solution / ServiceJoint Requirements Groups(Maintenance of Existing)

Solution / ServiceJoint Requirements Groups

(New Functionality)

Step

2

Authentication

EPCIS DataDiscovery

Registry

GEPIR

Traceability ONSRegistry

DataDiscovery

Data Driver

MO TrainingTools

MO TrainingTools

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Roles / Responsibilities:• Create relevant and community requested solutions and services

that solve business problems as defined during Requirements process

• Address needs that ensure effective use of technology based on GS1 standards

Further process details to be developed in Phase 3b

Purpose• Develop comprehensive guidance and supporting tools that

integrate GS1 standards to meet a business need

Solutions & Services

GEPIRAuthentication

TraceabilityONS

Registry

DataDiscovery

Data Driver

MO TrainingTools

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Example of GS1 Service Creation: Authentication

1 Statement of

Need

2 Requirements

Development

3 GS1 System

Development

4Deployment

IE identifies need to register, validate, share info re: GS1 Keys

ID Regulatory and other drivers for implementation

Align w 1-3 year plan and identify cross-ind impact

Go/

No Go

Create Joint Group, Develop Bus Requirements

Develop specific parameters

Architecture Group

Review and Reqs Finalization

No new standards devt. Create development plan for Service.

Engage 3rd party to develop central registry function.

Create MO Service Agreement (Legal)

Publish and launch implementation campaign

Create

Training

Materials

Marketing

materials

Developed

Development begins to enhance GEPIR for distributed functions.

Go/

No Go

Go/

No Go

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Example of GS1 Solution Creation: Extended Packaging Solution

1 Statement

Of Need

2 Requirements

Development

3 GS1 System

Development

4Deployment

IE identifies need to enable trade item & mktg data transmit to consumers via mobile devices

ID Regulatory and other drivers for implementation

Align w 1-3 year plan and identify cross-ind impact (retail / CPG only)

Go/

No Go

Simple CR for Data Sync BRG and Form Joint Group

Develop specific requirements for Guideline for Ext Packaging for Mobile Comm

Architecture Group

Review and Reqs Finalization

Create agreements for external parties (Legal)

Publish and launch implementation campaign

Create

Training

Materials

Marketing

materials

Developed

Go/

No Go

Go/

No Go

Enhancement to standards and development of Extended Packaging Guideline

Prototype the solution using

Existing/updated/new standards

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GS1 System Development Organizational Support

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Critical Success Factors for SDP Organization Structure – Staff

Presence of sufficient technical expertise/support• Must come from MOs, GO

Effective Facilitation• Neutral dialogue• Committee rapport• Gaining community trust• Focused discussion• Transparency in Processes

Project/Process Management• Timeliness• Due process• Positive result• Consensus Decision Making

41

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GS1 SDP Functions

Integrated Standards

Development Process

Conformance Management/Certification

Technical Expertise

System Development

ProcessMgmt/ Facilitation

Development

Administration

Barcodes

Identification

EPC/RFID

ProgramMgmt

Tech Support

Data Sharing

Traceability

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Community Management: Single Face

• Unified Events/Meetings• Focus on solving business problems• Facilitate community involvement in System

Development • In collaboration with Industry Engagement who is responsible and

accountable for GS1 relationship with industries

• An integrated GS1 System development process• Uniform User experience

• Community-Room, infrastructure (i.e., CR system)

• Communication

43

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IT Support and Infrastructure

• Common Telco provider and web tools• Web presence

• Integration of Community Rooms• Integration of EPCglobal into Knowledge Center

44

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45

Legal Considerations for Standards Development

• GS1 Anti-trust Policy needs to be reviewed to best address what is required

• GS1 Intellectual Property Policy based on EPCglobal Policy should be signed by all participants of ISDP

• IP Council should review workgroup charters and confirm whether IP protection (opt-in) is required

• Call for IP declarations will be included at appropriate steps in detailed process for appropriate groups

• An updated code of conduct will be developed to best address what is required for GS1. Legal input required.

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Healthcare Traceability Solution

An Example of Development in the proposed GS1 SDP – Reflecting Interaction of IE, SDP, and MO Support

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Roles and ResponsibilitiesStep 1: Statement of Business Need (from IE)

ProcessGlobal Healthcare Traceability

Industry

Engagement / Marketing

System Development

MO Support

Definition of Business Needs and Opportunities

GS1 Healthcare Group defines the need to track pharmaceuticals, medical devices and … (COMPLETED)

Engagement with external community; linkage to industry groups e.g. trade associations

Local level interest or currently addressed at a local level

Validation and Feasibility of Needs

Discussion about Regulatory Requirements and other drivers for implementation

(COMPLETED)

Assess financial viability and business case

Provide impact analysis on existing GS1 System Components, technical advice

Prioritization and approval from Industry for development (commitment to deploy)

Review versus 1 year and 3 year plan and present to Industry Steering Committee – Determine if cross industry opportunity exists.

Assess commitment and industry readiness

Support with outreach in conjunction with MOs

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Roles and ResponsibilitiesStep 2: Develop Requirements

Process Step Global Healthcare Traceability

Industry

Engagement / Marketing

System Development

MO Support

Describe business processes

Create HC (or Cross Ind Traceability) WG

Develop Business Requirements Analysis Document

Ensure alignment with industry expectations and provide business expertise from community and staff

Documentation of process

Facilitation

Initiate development of support materials

Detailed Requirements

Develop specific parameters required to meet Requirements (Business Solution Design)

Ensure appropriate input to requirements from industry stakeholders

Ensure contribution and community review of output

Gathering and documentation of requirements; public review comment resolution

Facilitation

Initiate development of support materials

Harmonization of Requirements across GS1 System

Review of Req by Architecture Group – ensure consistency with GS1 system.

Process Leadership Group reviews and approves

Impact Analysis

Architectural Review

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Roles and ResponsibilitiesStep 3: Development

Process StepGlobal Healthcare Traceability

Industry

Engagement / Marketing

System Development

MO Support

Determine Development need – Standard, Guideline, Solution, Service

Map requirements to existing standards where applicable For Tech Requirements, form WG with Opt-in (e.g. Discovery, EPCIS, ONS). If Solution or Service, create development plan (industry specific as needed)

Validate expected output to industry needs

Map requirements to expected output (standard, solution, service, guideline)

Identify type of support material needed

Business Solution Design (Ensure Harmonization and Reusability)

Ensure requirements are included in Technical Standards.

Ensure alignment with industry expectations

Development and documentation

Facilitation

Align with implementation collateral

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Roles and ResponsibilitiesStep 3: Development

Process StepGlobal Healthcare Traceability

Industry

Engagement / Marketing

System Development

MO Support

Technical Standard/Solution Development

Develop Working Draft of Tech standards, Develop Outline of Solution

GS1 AG Review

Assure alignment with industry expectations

Design and Documentation, Q&A, Facilitation

GS1 AG Review

Align w Implementation collateral

Prototype/Pilot

IP Review and Ratification

Prototype the use of standard in the Solution

IP review

Industry Steering and Process Leadership Committee Review

Ratification of Standards (BCS)

Approval of Solution, Service (Advisory Council?)

Industry participation in pilot

Facilitation

IP Review

Ratification

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Roles and ResponsibilitiesStep 4: Deployment

Process StepGlobal Healthcare Traceability

Industry

Engagement / Marketing

System Development

MO Support

Provisional Documentation

Create Global Healthcare Traceability Solution Collateral

Review and validate

Supply content for implementation documentation

Implementation material finalized (business case, process, etc.)

Additional Collateral finalized

Finalize Training Materials

Training program development (using expert input from other areas)

Communication Marketing materials Developed

Newsletters, articles

Web-site and wiki update

Final Documentation

Publish Content and launch implementation campaign

Review and validate

Supply content for implementation documentation

Implementation material finalized (business case, process, etc.)

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Anti-Counterfeit Solution

An Example of Development in the proposed GS1 SDP – Reflecting Interaction of IE, SDP, and MO Support

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53

Roles and Responsibilities SOLUTIONStep 1: Statement of Business Need (from IE)

ProcessAnti-Counterfeit Solution

Industry

EngagementSystem Development

MO Support

Definition of Business Needs and Opportunities

GS1 Healthcare Group, Retail, Apparel, Consumer Electronics, DVD’s define the need to address counterfeit product

Engagement with external community; linkage to industry groups e.g. trade associations

Local level interest or currently addressed at a local level

Validation and Feasibility of Needs

Document current approaches to defeating counterfeiting, government support

Assess financial viability and business case

Provide impact analysis on existing GS1 System Components, technical advice

Prioritization and approval from Industry for development (commitment to deploy)

Determine if anti-counterfeiting is a cross industry priority. If solution is developed, how quickly will it be utilized Industry Steering Committee Review and Approval

Assess commitment and industry readiness

Support with outreach in conjunction with MOs

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Roles and ResponsibilitiesStep 2: Develop Requirements

Process Step Anti-Counterfeit Solution

Industry

EngagementSystem Development

MO Support

Describe business processes

Create Joint Anti-Counterfeiting Workgroup with reps from multiple industries, customs

Ensure alignment with industry expectations and provide business expertise from community and staff

Documentation of process

Facilitation

Initiate development of support materials

Detailed Requirements

Identify how better information can defeat counterfeiters

Identify how better defense methods (inspections, authentication) can be use

Ensure appropriate input to requirements from industry stakeholders

Ensure contribution and community review of output

Gathering and documentation of requirements; public review comment resolution

Facilitation

Initiate development of support materials

Harmonization of Requirements across GS1 System

Review of Requirements by Architecture Group – ensure consistency with GS1 system.

Process Leadership Group reviews and approves

Impact Analysis

Architectural Review

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55

Roles and ResponsibilitiesStep 3: Development

Process StepAnti-Counterfeit Solution

Industry

EngagementSystem Development

MO Support

Determine Development need – Standard, Guideline, Solution, Service

Map requirements to existing standards where applicable If new standard required, create WG and Opt-in as needed. If Solution or Service, create development plan

(Industry specific as needed)

Validate expected output to industry needs

Map requirements to expected output (standard, solution, service, guideline)

Identify type of support material needed

Business Solution Design (Ensure Harmonization and Reusability)

Ensure requirements are included in new Technical Standards if needed.

Ensure alignment with industry expectations

Development and documentation

Facilitation

Align with implementation collateral

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56

Roles and ResponsibilitiesStep 3: Development

Process Step Anti-CounterfeitingIndustry

EngagementSystem Development

MO Support

Technical Standard/Solution Development

Develop Working Draft of Tech standards (if needed), Develop Outline of Solution

GS1 AG Review

Assure alignment with industry expectations

Design and Documentation, Q&A, Facilitation

GS1 AG Review

Align w Implementation collateral

Prototype/Pilot

IP Review and Ratification

Prototype the use of standard in the Solution

IP review

Industry Steering and Process Leadership Committee Review

Ratification of Standards

Approval of Solution, Service

Industry participation in pilot

Facilitation

IP Review

Ratification

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Roles and ResponsibilitiesStep 4: Deployment

Process StepAnti-Counterfeiting

Industry

EngagementSystem Development

MO Support

Provisional Documentation

Anti-Counterfeiting Solution Document (industry specific as needed)

Review and validate

Supply content for implementation documentation

Implementation material finalized (business case, process, etc.)

Additional Collateral finalized

Pilot Training Materials

Training program development (using expert input from other areas)

Communication Contribute to marketing material

Newsletters, articles

Web-site and wiki update

Final Documentation

Review and validate

Supply content for implementation documentation

Implementation material finalized (business case, process, etc.)