Organisational Development and Learning Department ... · Organisational Development and Learning Department Training Directory (Updated on 24th July 2012)

Organisational Development and

Learning Department

Training Directory

(Updated on 24th July 2012)

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Contents:

Values .......................................................................................................................................... 6

Learning Agreement ...................................................................................................................... 8

Meet the team… ........................................................................................................................... 9

Induction Training Sessions ......................................................................................................... 10 In-House Application Form .......................................................................................................... 11 Corporate Induction .................................................................................................................... 12 Mandatory Training ..................................................................................................................... 14 BICS Green Level Awareness ....................................................................................................... 15 Conflict Resolution – Full Day ....................................................................................................... 17 Conflict Resolution – Update ........................................................................................................ 19 Corporate Mandatory Training for Clinical Staff ............................................................................. 20 Corporate Mandatory Training for Medical Staff ............................................................................ 24 Corporate Mandatory Training for Non Clinical Staff ...................................................................... 25 Disability Awareness Training....................................................................................................... 26

E-Learning Training ..................................................................................................................... 27 Equality and Diversity: General Awareness – E-Learning ................................................................ 28 Equality and Diversity: Promoting Understanding – E-Learning ...................................................... 29 Introduction to Information Governance – E-Learning ................................................................... 30 Information Governance- Refresher Module – E-Learning .............................................................. 31 Manual Handling Awareness – E-Learning..................................................................................... 32 Mental Capacity Act – E-Learning ................................................................................................. 33 Safeguarding Adults – E-Learning ................................................................................................ 34 Safeguarding Children & Young People Level 1 – E-Learning ......................................................... 35 Safeguarding Children and Young People Level 2 – E-Learning ...................................................... 36 Venous Thromboembolism Prevention – E-Learning ...................................................................... 37

Clinical Training .......................................................................................................................... 38 Acute Illness Management Course (AIM) ...................................................................................... 39 Advanced Life Support Course (U.K. Resuscitation Council Approved) ............................................ 40 Anaphylaxis ................................................................................................................................ 41 Basic Rhythm Recognition ........................................................................................................... 42 Catheterisation Training .............................................................................................................. 44 CPR Cascade Training ................................................................................................................. 45 CPR Cascade Training Update ...................................................................................................... 46 Defibrillation ............................................................................................................................... 47 Defibrillation Incorporating the Phillips XL Agilente ........................................................................ 48 Defibrillation Incorporating the Phillips XL Agilente – Refresher ...................................................... 49 Defibrillation Incorporating the Phillips Forerunner 2 (FR2) ............................................................ 50 Defibrillation Incorporating the Phillips Forerunner 2 (FR2) – Refresher .......................................... 51 First Aid 1 Day- Emergency First Aid At Work ................................................................................ 52

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First Aid 1/2 Day- Emergency First Aid At Work ............................................................................ 53 Gastrostomy & PEG Tube Management ........................................................................................ 54 Glucometer ................................................................................................................................. 55 Immediate Life Support ............................................................................................................... 56 Immunisation and Vaccination Training – Full Day ........................................................................ 58 Immunisation and Vaccination Training – Update .......................................................................... 59 Manual Handling Key Workers Course .......................................................................................... 60 Manual Handling Key Workers Update .......................................................................................... 61 Medicine Management Training .................................................................................................... 62 Organ and Tissue Donation ......................................................................................................... 63 Paediatric Basic Life Support ........................................................................................................ 64 Resus Annual Update for Junior Medical Staff ............................................................................... 65 Resus Annual Update for Senior Medical Staff ............................................................................... 66 Resus Initial BLS Training ............................................................................................................ 67 Resus Monthly Update for Junior Doctors ..................................................................................... 68 Resus Initial Training – FY1 ......................................................................................................... 69 Venepuncture & Cannulation ....................................................................................................... 70 Medical Devices .......................................................................................................................... 72 Electric Profiling Bed Training ...................................................................................................... 74 Flowtron Training ........................................................................................................................ 75 Glucometer ................................................................................................................................. 77 Medical Gases ............................................................................................................................. 78 Medical Gases – Train the Trainer ................................................................................................ 79 Suction Training .......................................................................................................................... 80 VP7000 Training ......................................................................................................................... 81

General Training ......................................................................................................................... 83 BICS Bronze Level Certification .................................................................................................... 84 BICS Silver Level Certification ...................................................................................................... 86 BICS Gold Level Certification ........................................................................................................ 88 BICS Platinum Level Certification.................................................................................................. 90 BICS 6S (incorporating W.O.W.E.) Training .................................................................................. 91 BICS Strategy (Policy) Deployment Awareness Training ................................................................. 92 FREDA: Fairness, Respect, Equality, Dignity and Autonomy ........................................................... 93 Health Promoting Hospitals – Brief Intervention Training ............................................................... 95 Team Teach Basic Training .......................................................................................................... 97 Team Teach Refresher ................................................................................................................ 98

Palliative and End of Life Care Training ......................................................................................... 99 Advanced Care Planning in Palliative and End of Life Care ........................................................... 100 Effective Communication in Palliative and End of Life Care........................................................... 101 Health Care Support Workers – Awareness of Advanced Care Planning in Palliative and End of Life

Care ......................................................................................................................................... 102 Health Care Support Workers – Awareness of Symptom Management in Palliative and End of Life Care................................................................................................................................................ 103 Pain Management in Palliative and End of Life Care..................................................................... 104 Recognising Dying and Liverpool Care Pathway .......................................................................... 105 Sage and Thyme Training .......................................................................................................... 106 Spirituality Training ................................................................................................................... 107 Syringe Driver Training .............................................................................................................. 108 The Management of Fatigue and Breathlessness in Palliative and End of Life Care ........................ 109

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The Management of Nausea, Vomiting and Constipation in Palliative and End of Life Care ............. 110

Management Development Programme ...................................................................................... 111 Appraisal Training ..................................................................................................................... 112 60 Minute Manager ................................................................................................................... 113 Coaching Essentials for Leaders – 1 Day Programme ................................................................... 114 Core Leadership Skills ............................................................................................................... 115 Engaging Manager Programme (Half Day Course) ....................................................................... 117 HRM Skills Sessions ................................................................................................................... 118 The Institute if Leadership and Management (ILM) Level 3 Award in First Line Management ......... 120 The Institute if Leadership and Management (ILM) Level 3 Qualification in Workplace Coaching .... 121 The Institute if Leadership and Management (ILM) Level 5 Qualification in Workplace Coaching .... 122 Management / Team Interventions – on request ......................................................................... 123 Myers Briggs Type Indicator (MBTI) ........................................................................................... 124 Wave Profile ............................................................................................................................. 125 Situational Leadership II – To Compliment the Engaging Manager Programme ............................. 126

Staff Development .................................................................................................................... 127 Appraisee Training .................................................................................................................... 128 Customer Service ...................................................................................................................... 129 Development Opportunities for Staff in Bands 1 - 4 ..................................................................... 130 QCF Level 2 in Business and Administration ................................................................................ 130 QCF Level 2 in Customer Service ................................................................................................ 132 Diploma in Health Level 3 .......................................................................................................... 133 Electronic Staff Record (ESR) / Oracle Learning Management (OLM) Training ............................... 134 Skills for Life - Numeracy ........................................................................................................... 135 Skills for Life - Literacy .............................................................................................................. 137 Foundation Profile for Nurses ..................................................................................................... 139 Preceptorship Training .............................................................................................................. 140 Pre-Retirement Course .............................................................................................................. 141 Skills ‘Drop In’ Session .............................................................................................................. 142 Continuing Professional Development Information (CPD) ............................................................. 143 IT Training ............................................................................................................................... 144 Application Training – e-Type Typing Tutor ................................................................................ 145 Application Training – MOST (Microsoft Office Skills Training) ...................................................... 146 Application Training – NHS EITS (Essential IT Skills) ................................................................... 147 LE2.2 iPM (iSoft Patient Management) – Admissions, Discharge and Transfers .............................. 148 LE2.2 iPM (iSoft Patient Management) – Clinic Set Up ................................................................. 149 LE2.2 iPM (iSoft Patient Management) – Contact ........................................................................ 150 LE2.2 iPM (iSoft Patient Management) – Creating Clinical Letters ................................................. 151 LE2.2 iPM (iSoft Patient Management) – Enquires and Casenote Tracking .................................... 152 LE2.2 iPM (iSoft Patient Management) – Immediate Discharge Summaries (IDS) .......................... 153 LE2.2 iPM (iSoft Patient Management) – Inpatient Waiting List .................................................... 154 LE2.2 iPM (iSoft Patient Management) – Outpatient Appointments / Waiting Lists and Referral ...... 155 LE2.2 iPM (iSoft Patient Management) – Viewing Clinical Letters .................................................. 156 LE2.2 jCM (iSoft Clinical Management) – Immediate Discharge Summaries (IDS) .......................... 157 LE2.2 jCM (iSoft Clinical Management) – Ordering and Viewing Results ........................................ 158 ORMIS Theatre Management System ......................................................................................... 159 PACS Web Browser ................................................................................................................... 160

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Library ..................................................................................................................................... 161 Cochrane Library ....................................................................................................................... 162 Critical Appraisal: An Introduction .............................................................................................. 163 Healthcare Databases Advanced Search ..................................................................................... 164 Library Induction....................................................................................................................... 165 NHS Evidence and Health Information Resources ........................................................................ 166 Pub Med: An Introduction ......................................................................................................... 167

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Values

We put patients and staff at the heart of everything we do How we behave, our attitudes and behaviour towards our patients and each other.

I will treat others as I would wish to be treated with courtesy, dignity and respect and in a positive manner

I will work with patients rather than on patients, and talk with and not at them

I will be clear, concise, caring and friendly when giving information to patients, always checking their understanding

I will put myself in the patient‟s shoes, actively listen when seeking to implement care or meet patient‟s needs

I will be attentive and deal with any concerns with compassion and care

To be respected Treating everyone as we would want to be treated with dignity, courtesy and respect.

I will treat others as I expect to be treated myself

I will not give anyone the impression that I am too busy to care

I will show respect to all members of my team by actively listening, acknowledging and considering their contribution

I will praise and thank others for their individual contribution, especially when they have put themselves out for me or others

I will take responsibility for my behaviour, attendance and timekeeping, understanding the effect this has upon the service and colleagues

To be valued Striving to provide a quality service and taking responsibility for making improvements

I will look for solutions to issues rather than accepting that nothing can be done

I will not consider the patient or a customer as an inconvenience

I will not act in a disrespectful or unprofessional manner

I will take responsibility for making things happen

I will not be complacent about the services I deliver and will strive for continuous improvement

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To be proud Showing appreciation to one another and positively promoting the reputation Of the Trust as the place to receive care and to work in.

I will be open minded to new ideas and ways of doing things differently.

I will actively support change that benefits patients/staff.

I will give my colleagues feedback to encourage continued positive behaviour.

I will constructively challenge negative perspectives whilst striving to find achievable solutions.

I will take pride in my appearance and our surroundings.

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Learning Agreement The Learner Must:

Obtain their Manager‟s authorisation to attend sessions

Inform their Manager if unable to attend

Contact Learning & Development if you cannot attend to enable reallocation of place

Arrive prior to the commencement of the session

Take an active part in the sessions

Maintain Mandatory training requirements

Maintain records of training attendance

Maintain a personal portfolio in line with KSF requirements

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Meet the team…

Name Development Area How to contact?

Management / Leadership Development

Jane Adams Head of OD and Learning 390939 or ext 5939

Rod Hahlo Management Leadership Development 390971 or ext 5971

Carol LeBlanc Professional Development Manager 390560 or ext 5960

Mandatory Training

Nyree Kendall Mandatory Training and Skills Lead 390960 or ext 5960

Kathy Maguire Generic Skills Trainer 390853 or ext 5853

Mike Gallagher Generic Skills Trainer 390853 or ext 5853

Karen Jones Generic Trainer 390853 or ext 5853

Staff Development

Lee Goulding E-Learning Systems Manager 390853 or ext 5853

Lynne Fazackerley Staff Development 390971 or ext 5971

Louise Taylor-Price OD & Learning Advisor 390805 or ext 5805

Donna Yates Engagement Development Advisor 390805 or ext 5805

Christopher Rimmer Staff Development Co-Coordinator 390805 or ext 5805

Administrative Support

Camilla Russell Learning Management Systems OLM Administrator

390853 or ext 5853

Sheila Carter Administration Supervisor 390783 or ext 5783

Christine Pagnam Secretary / PA to Jane Adams 390783 or ext 5783

Lyndsey Keaney Clerical Officer 390783 or ext 5783

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Induction Training Sessions

It is a statutory requirement that all new starters attend these sessions Statutory Training

Statutory training is training that is required by law and is governed by a statutory instrument. It is part of a package of measures to ensure the health, safety and welfare of employees when carrying out their professional duties. This applies equally to directly managed staff and employees of independent contractors.

Mandatory Training

Mandatory training is essential, service-specific training that all or identified groups of staff must undertake to enable them to work to required standards and for the organisation to achieve its objectives as determined by national, local and professional guidelines, organisation policies and legal or accreditation requirements.

After completing Induction sessions it is a mandatory requirement that all staff keep updated in these areas on an annual basis.

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In-House Application Form

Forms to be FAXED for courses held at RBH 01204 390119 or via e-mail to [email protected]

COURSE DETAILS

COURSE NAME

1st CHOICE DATE

TIME

TIME

TIME

2nd

CHOICE DATE

3rd

CHOICE DATE

LEARNER DETAILS

NAME

JOB TITLE

BASE

Please note that confirmations are automatically sent to your @boltonft.nhs.uk email address only.

MANAGER DETAILS

NAME

JOB TITLE

EMAIL CONTACT No

There is a charge for Non Bolton NHS Foundation Trust staff. (Please contact 01204 390783) –

Please provide details for invoice:

For help with directions, other joining instructions or to advice of any special needs that can be assisted, please contact:

Education Centre, Bolton Hospital TEL: 01204 390783 FAX: 01204 390119

mailto:[email protected]

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Corporate Induction

Corporate Induction is a 1 or 2 day programme depending on your role within the organisation and is run every 2 weeks. DAY 1 – This is aimed at all staff both permanent and temporary, including Medical Consultants, Other Career Grade Medical Staff, All temporary staff with appointments of 3 months or more Medical Staff (SpR‟s HOs, SHOs & Locums 3m+), Medical Students, Other Students, Volunteers and Work Experience. The day includes:

Welcome and Housekeeping

Trust Aims and Values

Clinical Governance

Safeguarding Adults and Children

Health & Safety, Non Patient Moving & Handling and Fire

Infection Prevention & Control

What next

ID badges and car parking permits TBC

NHS Protect

Equal Access to Services & Employment

Market Place in Institute Lounge including: Staff Side Information Technology & You Workforce awareness Pensions

Introduction to Learning & Development

Evaluations DAY 2 - This is aimed at any new trust employees who have patient contact including Dieticians, EBME, ECG Technicians, Healthcare Support Staff, Midwifery Nursing, Occupational Therapist, Orthotics Staff, Pharmacists and Pharmacy Technicians, Phlebotomists Physiotherapists, Podiatrists and Radiographers. The day includes:

Basic Life Support

Patient Safety

Infection Control

Patient Moving and Handling

Blood Transfusion

Review

DAY 1

Date Time Venue

10-04-2012 8.30 – 4.00 Lecture Theatre, Education Centre, RBH



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DAY 2

Date Time Venue

11-04-2012 8.30 – 5.00 Sports and Social Club, RBH
























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Mandatory Training

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BICS Green Level Awareness

AIMED AT: BICS Green Level Awareness is now mandatory for all Trust staff. Furthermore, any member of staff wishing to go on a BICS Improvement Event must have attended BICS Green Level prior to their improvement event. BICS Green has been accredited by the Royal College of Nursing as a training course that can contribute to meeting the continuing professional development standard. BICS Green training equates to 3 hours study time. Please note: if you have already attended EQIP Awareness (prior to integration) you do not need to attend this session again, unless you wish to do so as a refresher. OBJECTIVES: This is part of the BICS Academy offering differing levels of BICS and Lean awareness, tools and techniques to staff in the Trust. Green is the introductory level, other levels include: Bronze, Silver, Gold and Platinum The session is a basic introduction into the theory behind BICS methodology, history as to how and why Bolton became involved, in addition exercises and practical examples. It covers:

Introduction to Bolton NHS‟ improvement system – Bolton Improving Care System (BICS)

Overview of why improvement is required within the Trust

Awareness of the 8 BICS wastes

Awareness of the 5 BICS principles – Value, Value Stream, Flow, Pull, Perfection

Introduction to and application of the Kano Model to understand value

Awareness of the BICS concepts of Standard Work and 6S

Examples of areas using BICS

Opportunity for further involvement and to gather more information

Relates to KSF Dimension

Core Dimensions

1 2 3 4 5 6

X X X X X X

Health and Well Being

1 2 3 4 5 6 7 8 9 10

X

PLEASE SEND YOUR APPLICATIONS FOR THIS TRAINING TO BICS TRAINING, MUSGRAVE HOUSE, BOLTON HOSPITAL or [email protected]

Date Time Venue

10-04-2012 9.30 – 12.00 Training Room 1, Pikes Lane Health Centre

11-04-2012 9.00 – 12.00 BICS Department, Musgrave House, RBH






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Conflict Resolution – Full Day

AIMED AT This session is aimed at front line staff with DIRECT patient or public contact including Accident and Emergency Staff, Healthcare Support Staff, Medical Staff, Medical Staff, Nursing and Midwifery staff, Allied health professionals, Outreach staff, Reception staff, Security Operatives, Domestic and Porter staff and any other staff identified through risk assessment, including lone workers. AIM The aim of the session is to raise awareness of how to recognise escalating behaviour and to provide staff with the strategies aimed at diffusing the situation. OBJECTIVES By the end of the session participants will:

Describe common causes of conflict

Describe two forms of communication i.e. verbal and non-verbal

Give examples of communication breakdown

Explain three examples of communication models that can assist in conflict resolution

Describe patterns of behaviour they may encounter during different interactions

Explain the different warning and danger signs

Give examples of impact factors

Describe the use of distance when dealing with conflict

Explain the use of 'reasonable force' as it applies to conflict resolution

Describe different methods for dealing with possible conflict situations


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X

Date Time Venue

19-04-2012 FULL FULL















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Conflict Resolution – Update

AIMED AT This session is aimed at all staff throughout the trust. AIM At the end of the course participants will:

Have examined their current level of knowledge regarding conflict resolution

Have re-visited impact factors and warning and danger signs

Have explored the tools available to them that can assist in the resolution of a conflict

Have experienced the impact of physical stance and positioning on their personal safety during an incident

Be able to recognise and understand the stages of a conflict as it may occur OBJECTIVES Refresher training should be offered to all frontline staff as a minimum by the end of the third year following their initial attendance on a conflict resolution National Syllabus training course, and thereafter on a three-yearly cycle.


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X

Date Time Venue




















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Corporate Mandatory Training for Clinical Staff

AIMED AT This session is aimed at Dieticians, ECG technicians, Healthcare support staff, Midwives, Nurses, Occupational Therapists, Speech Therapists, Orthotics staff, Pharmacists, Pharmacy technicians, Audiologists, Phlebotomists, Physiotherapists, Podiatrists, and Radiographers. AIM The aim of the session is to provide all staff with the relevant knowledge and practical experience to maintain competence in:

Basic Life Support

Moving & Handling – Patient Handling

Risk Management

Patient Safety

Infection Control

Blood Transfusion (Staff who are involved in the Blood Transfusion process should enrol on a course with Blood Transfusion included. Blood Transfusion is only needed every other year)

OBJECTIVES By the end of the session participants will be able to:

Discuss the ABC of Resuscitation

Demonstrate the ability to perform Basic Resuscitation on babies, children and adults.

Apply the basic principles of safer Moving & Handling in various situations

Identify the Trusts Moving & Handling policy and current Health & Safety Regulations

Discuss the process of Risk Management in the Trust

Complete a Risk Assessment

Apply workstation ergonomics


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X

Estates and Facilities

1 2 3

X

Information and Knowledge

1 2 3

X

General

1 2 3 4 5 6 7 8

X X X

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Date √ = Inc Blood Transfusion

Time Venue


03-04-2012 √ 8.45 – 1.30 Sports and Social Club, RBH




25-04-2012 √ FULL FULL



01-05-2012 √ FULL FULL






23-05-2012 √ FULL FULL



29-05-2012 √ FULL FULL


01-06-2012 √ 8.45 1.30 Sports and Social Club, RBH


08-06-2012 √ FULL FULL



20-06-2012 √ FULL FULL


27-06-2012 √ FULL FULL



03-07-2012 √ FULL FULL














17-08-2012 √ FULL FULL




05-09-2012 √ FULL FULL



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Corporate Mandatory Training for Medical Staff

AIMED AT This course is aimed at Junior and Senior Medical Staff. AIM This course is organised as a 2 year rolling programme. Year 1 Includes:

Fire

Emergency Response

Blood Transfusion

Infection Control

Medicines Management

Information Governance

Blood Transfusion Session All medical staff working in blood using specialties need Blood Transfusion. The following groups of staff only are exempt: Radiologists, Ophthalmologists, Histopathologists, Biochemists, Microbiologists, community paediatrics, Psychiatry, Dermatology, Rheumatology, Sexual Health Year 2 Includes:

Fire

Emergency Response Resuscitation Training must be booked separately as per the Resuscitation Policy


Core Dimensions

1 2 3 4 5 6


1 2 3 4 5 6 7 8 9 10

YEAR 1

Date Time Venue




YEAR 2

Date Time Venue




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Corporate Mandatory Training for Non Clinical Staff

AIMED AT This session is aimed at staff who DO NOT have direct contact with patients including the following groups of staff. Non Clinical Managers / Supervisors, Administrative/Clerical/Secretarial, Estates, Ancillary, Professional Scientists, EBME Technicians, Technicians and other non clinical support staff AIM The aim of the session is to provide all staff with the relevant knowledge and practical experience to maintain competence in:

Fire

Manual Handling

Infection Control inc Hand Washing


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X


1 2 3

X

General

1 2 3 4 5 6 7 8

X X X

Date Time Venue














08-03-2013 9.00 - 11.50 Lecture Theatre, Education Centre, RBH

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Disability Awareness Training

AIMED AT This session is aimed at all staff throughout the trust AIM The aim of the session is to give frontline staff the opportunity to develop their knowledge around the needs of disabled people and build their confidence to offer accessible, non discriminatory healthcare in accordance with the Disability Equality Duty, the Disability Discrimination Act 1995 & 2005 and the Trust Disability Equality Scheme.


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X

Date Time Venue

TO BE ARRANGED

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E-Learning

Training

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Equality and Diversity: General Awareness – E-Learning

AIMED AT This course is aimed at all staff AIM The course provides the broad based knowledge of Equality and Diversity needed by all staff working in the NHS today. This is the first module of the Equality and Diversity e-Learning programme, it provides an introduction to the key issues that you need to understand and apply in your role on a day to day basis. Modules two to eight are available as a separate course - Equality and Diversity - Promoting Understanding. OBJECTIVES On completing and passing this module you will be able to:

understand what is meant by Equality and Diversity

understand the nature and process of discrimination

increase your own awareness of discrimination

understand the importance of communication and language

understand how to use power responsibly

be aware of the relevant UK legislation, strategies and policies. Full course title: 000 Equality and Diversity - General Awareness Duration: 30 minutes PREREQUISITES: None

PLEASE ACCESS E-LEARNING VIA ELECTRONIC STAFF RECORD (ESR)

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Equality and Diversity: Promoting Understanding – E-Learning

AIMED AT This session is aimed at all staff that are currently Band 5 and above. AIM The aim of the course is to provide the broad based knowledge of Equality and Diversity needed by all staff working in the NHS today. The package is made up of 7 modules. OBJECTIVES On completing this course you will be able to: Understand how Equality and Diversity applies to all of the seven areas covered:

Age

Disability

Gender and Gender Reassignment

Race and Ethnicity

Religion and Belief

Sexual Orientation

Pregnancy and Maternity Full course title: 000 Equality and Diversity - Promoting Understanding Duration: 2 hours PREREQUISITES: Completion of Equality and Diversity General Awareness course


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Introduction to Information Governance – E-Learning

AIMED AT: All Staff that have not previously completed this module AIM: How do you stay on the right side of the law? And what support do you have in protecting sensitive data? The answer is, through good Information Governance (IG). This course describes good IG and introduces the IG Toolkit to help you. You'll look at your responsibilities in some detail throughout this course, but in summary they include:

Providing a confidential service to patients, sharing information lawfully and appropriately Processing information in accordance with the 'data protection rules' and respecting the rights of

individuals

Complying with Freedom of Information requirements

Recording information accurately and ensuring it is accessible when needed ensuring that information is held securely.

Information Governance sets common guidelines that help NHS staff know they are working to the same standards as people outside their own area. Please note: You must score at least 80% to pass the assessment. OBJECTIVES: The following topics in this course will give you good knowledge and skills to provide an effective, confidential and secure healthcare service. You will also find out about the IG Toolkit and how your contribution to IG best practice in your organisation is very important. You'll find out about:

How to avoid breaching confidentiality law and guidelines

How to comply with data protection and freedom of information legislation

What support you have - the IG Toolkit

Good record keeping

Effective information security.

Full course title: 000 Introduction to Information Governance (2012/2013) Duration: 1 hour PREREQUISITES: N/A


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Information Governance- Refresher Module – E-Learning

AIMED AT: All existing staff that have already completed the Introduction to Information Governance module. AIM: This Refresher module on Information Governance is aimed at all staff who have completed one of the modules listed below:

Information Governance - The Beginner's Guide

Introduction to Information Governance

Introduction to IG for General Practice

Information Governance for NHS CFH Staff

Information Governance for Pharmacy Staff

Information Governance for Dental Practices

Information Governance for Medical Secretaries The refresher module should be completed every year to keep you updated with Information Governance best practice and to satisfy any requirements to undertake mandatory IG training annually. Please note: You must score at least 80% to pass the assessment. OBJECTIVES: The purpose of the refresher module is to:

Update you on changes that have taken place since the original modules were created

Revise some key learning points from the original modules

Indicate any topics which you need to fully review again

Full course title: 000 Information Governance: The Refresher Module (2012/2013) Duration: 30 minutes PREREQUISITES: Successful completion of the Introduction to Information Governance module


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Manual Handling Awareness – E-Learning

AIMED AT This course is aimed at all Staff Please note: In addition to the e-learning package staff must ensure they receive practical training relevant to their role. DEFINITION According to the Health and Safety Executive (HSE), manual handling is... 'The act of transporting or supporting of a load (including the lifting, putting down, pushing, pulling, carrying or moving thereof) by hand or bodily force.' AIM This course explains what manual handling is and how an injury might affect you. It looks briefly at the parts of the spine and how they might be injured and how the world around us affects our posture. It explores why we need to manage risk when completing manual handling tasks and how we assess these risks and the principles of safer handling. OBJECTIVES After completing this section you should:

Know what manual handling is

Be able to identify the manual handling activities you perform

Know how an injury might affect your life

Know about the main parts of the spine

Understand how these parts work together

Understand how these parts might become injured

Understand the effect of gravity on the body

Understand the effects of posture

Know about some of the common causes of injury

Understand what risk and risk assessment are

Understand the TILE framework for risk assessment

Be able to apply the TILE framework to a given manual handling task

Understand the principles of safer handling

Know how to carry out manual handling tasks more safely Full course title: 000 Manual Handling Awareness (2012/2013) Duration: 1 hour PREREQUISITES: None


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Mental Capacity Act – E-Learning

AIMED AT This course is aimed at all staff working with adults of all ages. AIM This session will cover the key elements of the Mental Capacity Act 2005, and outlines what you need to know when dealing with a person who has lost their mental capacity for decision making. OBJECTIVES By the end of this session you should be able to:

Identify the key principles of the Mental Capacity Act 2005

Discuss what is meant by Lasting Power of Attorney

Describe the general powers of the Court of Protection and the appointment of its Deputies Full course title: 000 Mental Capacity Act 2005 Duration: 30 minutes PREREQUISITES: None


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Safeguarding Adults – E-Learning

AIMED AT This course is aimed at all staff working with vulnerable adults. AIM This programme provides a basic introduction to safeguarding adults and the responsibility that everyone has to play. The key aim of this programme is to make you aware of the importance of acting and supporting people to protect themselves where they are not able to do this for themselves and the importance of capacity, consent and involving the person in decisions. OBJECTIVES At the end of this module learners will be able to:

Describe the different types of abuse

Recognise the signs and symptoms of abuse

Explain who can be vulnerable to abuse

Outline your responsibilities when responding to abuse

Identify who you should report to if you are worried about abuse Full course title: 000 Safeguarding Adults Duration: 1 hour PREREQUISITES: None


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Safeguarding Children & Young People Level 1 – E-Learning

AIMED AT This course is aimed at all staff who work in a healthcare setting, both clinical and non-clinical. This includes staff such as receptionists, porters and other non-clinical staff AIM This session explains what safeguarding children and young people involves for all staff working in healthcare settings. You will learn about the range of child abuse and how you might be able to recognise abuse in a child or young person. The session goes on to look at what you should do if you are concerned that a child is being abused. It explains the steps you need to take in order to protect children from further harm. It is important to note that the term 'children' means children and young people from birth to their nineteenth birthday. OBJECTIVES On completion of this e-Learning course you should be able to:

Discuss your role in safeguarding children and young people

Define the main categories of abuse

Recognise common signs of child abuse

Recognise how frequently children are abused

Know what to do if you have concerns that a child is being abused or neglected or is at risk

Know how to seek guidance and support Full course title: 000 Safeguarding Children & Young People Level 1 (2012-updated) Duration: 30 minutes PREREQUISITES: None


36

Safeguarding Children and Young People Level 2 – E-Learning

AIMED AT This session is aimed at Clinical staff who work with children and young people or adults who may be parents or carers of children. AIM All health professionals have a key role to play in safeguarding children and young people. Section 11 of the Children Act places a statutory duty on key people and bodies to make arrangements to safeguard and promote the welfare of those they come into contact with. OBJECTIVES Recognition, Response and Record Safeguarding Children and Young People covers the three Rs: Recognition, Response and Record. Consisting of three 20 minute e-learning sessions and developed for all staff who come into contact with children, young people and their families. Recognition This session will help clinical and non-clinical staff who have regular contact with parents, children and young people to recognise signs and behaviours seen in children who are being maltreated. It is important to note that throughout the session, the terms 'child' and 'children' mean anyone younger than 18 years old. Response This session will help clinical and non-clinical staff who have regular contact with parents, children and young people to know appropriate responses to take when they have concerns that a child is being abused. It is important to note that throughout the session, the terms 'child' and 'children' mean anyone younger than 18 years old. Record This session will help clinical and non-clinical staff who have regular contact with parents, children and young people to document child protection concerns, differentiate between fact and opinion, know what to record, how long to keep it, how to dispose of records correctly, and when to feedback or follow up. Full course title: 000 Safeguarding Children & Young People Level 2 - Secondary Care (2012 - updated) Duration: 90 minutes PREREQUISITES: None


37

Venous Thromboembolism Prevention – E-Learning

AIMED AT: Clinical/medical staff that are caring for adult inpatients, this includes staff working in the following roles:

Medical staff

Nursing staff

Maternity staff

Pharmacists AIM: To comply with NICE guidelines and NHSLA standards that require the above staff members to have completed this training and to ensure patient safety. OBJECTIVES:

Undertake a risk assessment for VTE

Appropriately select a method of thromboprophylaxis and prescribe thromboprophylaxis for an appropriate duration.

Participate in audits to assess the quality of VTE prevention in your own work area

Provide health promotion to patients relating to VTE Full course title: 241 Venous Thromboembolism Prevention (e-learning) Duration: 30 minutes PREREQUISITES: N/A


38

Clinical Training

39

Acute Illness Management Course (AIM)

AIMED AT This session is aimed at registered practitioners only. Such as Nurses, Physiotherapists and Medical Staff. AIM A Structured approach to early intervention and prevention of deterioration leading to Acute Illness. OBJECTIVES By the end of the session participants will have covered:

Teaching ABCDE structured approach to patient management

Providing an insight into the care of critically ill patients

Describe a means of early intervention which results in prevention of deterioration


Core Dimensions

1 2 3 4 5 6

x x x x x X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3 x

Date Time Venue

16-04-2012 8.00 – 5.00 Education Centre, RBH






40

Advanced Life Support Course (U.K. Resuscitation Council

Approved)

AIMED AT This session is aimed at registered Cardiac Arrest team leaders and members, Medical Staff, Nurse Practitioners, Chest Pain Nurses and Emergency Department Nurses. AIM This course is a 2 day course and will be conducted in the Education Centre, R.B.H. It will involve demonstration, discussion, scenario work, supervised practice using appropriate manikins and equipment. The method of assessment will be via multiple choice questions, including ECG strips, & practical scenarios leading the assessment & treatment of cardiac arrest scenarios. OBJECTIVES By the end of the session participants will be able to:

List the common causes of Cardiac and Respiratory Arrest in adults

Discuss the different types of cardiac arrest and their treatment algorithms

Demonstrate effective assessment of the patient, summoning appropriate help using the 2222 call system

Undertake Basic Life Support; demonstrate the safe & effective use of a defibrillator

Manage a cardiac arrest scenario explaining the commonly used drugs

Describe the treatment of Peri - arrest arrhythmias

Give a clear handover to the arrest team or more senior health care professional on their arrival

Discuss the post resuscitation care of the patient

Date Time Venue

TO BE ARRANGED


Core Dimensions

1 2 3 4 5 6

x x x x x


1 2 3

41

Anaphylaxis

AIMED AT This session is aimed at registered professionals. AIM The aim of the session is to provide registered professional with the knowledge to recognise and effectively treat Anaphylaxis. OBJECTIVES By the end of the session participants will be able to:

Describe the symptoms of Anaphylaxis

Identify the most appropriate treatment of Anaphylaxis

Explain the process for the follow up treatment as appropriate

List Health and Safety issues to be considered


Core Dimensions 1 2 3 4 5 6

X X X X X X

Health and Well Being 1 2 3 4 5 6 7 8 9 10

X X X X X X X X

Information and Knowledge 1 2 3

X

General 1 2 3 4 5 6 7 8

X X X

Date Time Venue











42

Basic Rhythm Recognition

AIMED AT This session is aimed at Qualified Nurses, Physiotherapists and Cardiology ATO‟s. AIM & OBJECTIVES The aim of the session is to introduce the participant to a logical six stage approach to examining ECG rhythm strips. The course reviews the electrophysiology of the heart then progresses to explore the normal and grossly abnormal rhythms commonly seen in practice.


Core Dimensions

1 2 3 4 5 6

x x x x x X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3 x

Date Time Venue

21-06-2012 CANCELLED CANCELLED

17-10-2012 9.00 – 12.00 Resus Training Room, Aspinall House, RBH

43

Central / PICC Line Management

AIMED AT This session is aimed at practitioners responsible for the maintenance and management of chemotherapy lines in the community setting. The course includes a PowerPoint presentation which provides information about Central Venous Catheters, PICC lines and Baxter pumps. The presentation is followed by a practical session involving the flushing of central lines and PICC lines. The practitioner is expected to follow up training in the practice setting through observation, practical application and mentor review until ability to carry out the procedure independently is obtained. AIM The aim of the session is to provide community staff with the relevant knowledge and practical experience to care central lines and PICC lines. OBJECTIVES By the end of the session participants will be able to:

Identify suitable veins for insertion

Discuss the advantages and disadvantages of each type of central venous device

List the complications and how to prevent them

Demonstrate the procedures for flushing the devices


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X

General

1 2 3 4 5 6 7 8

X X X

Date Time Venue

TO BE ARRANGED

44

Catheterisation Training

AIMED AT This session is aimed at Registered Practitioners AIM The practitioner will demonstrate the knowledge and skills to be able to perform effectively and safely the procedure of male and female catheterisation as a result of the learning obtained through use of this workbook and/or any practical workshops. The practitioner will provide a record of supervised practice and competency in male and female catheterisation (performed in a clinical setting) before undertaking any unsupervised practice. OBJECTIVES The practitioner will demonstrate proficiency in the following: Discuss the legal and ethical implications for the practitioner when undertaking catheterisation Develop a theoretical understanding of catheterisation including:- Male and Female Anatomy Potential risks to (a) the patient (b) the practitioner Identify the practitioner‟s role in catheterisation including:-

Preparation and care of the patient/client for the procedure

Knowledge of the equipment required for the procedure Safe disposal of clinical waste and sharps

Demonstrate safety and competence in the procedures after a period of supervised practice


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X

General

1 2 3 4 5 6 7 8

X X X

Date Time Venue

28-06-2012 08:30 – 12:00 Sports & Social Club, Bolton Hospital

25-07-2012 Cancelled cancelled







45

CPR Cascade Training

AIMED AT This session is aimed at Qualified Nurses, Physiotherapists, Occupational Therapists and Pharmacy Technicians. AIM The aim of the session is to provide participants with the knowledge and skills to undertake training of basic life support techniques to staff at a ward and department level. OBJECTIVES By the end of the session participants will:

Prepare yourself and your training environment

Demonstrate effective CPR

Describe and demonstrate effective use of airway adjuncts

Prepare a flip chart on a resuscitation related subject

Deliver a 10 minute presentation on a resuscitation related subject

Assess a candidate carrying out CPR using set criteria and provide feedback

The Course consists of theory, demonstrations, supervised practice, group work and presentations. In addition the student will prepare visual aids they will use to deliver the session. Supervised practice at ward and department level will be required until competency is achieved


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X

General

1 2 3 4 5 6 7 8

X X X

Date Time Venue

TO BE ARRANGED

46

CPR Cascade Training Update

AIMED AT This session is aimed at previously trained CPR Cascade Trainers. AIM The aim of the session is to update knowledge and skills of trainers in the workplace ensuring maintenance of competency. OBJECTIVES By the end of the session participants will:

Prepare yourself and your training environment

Demonstrate effective CPR

Describe and demonstrate effective use of airway adjuncts

Prepare a flip chart on a resuscitation related subject

Deliver a 10 minute presentation on a resuscitation related subject

Assess a candidate carrying out CPR using set criteria and provide feedback

The Course consists of theory, demonstrations, supervised practice, group work and presentations. In addition the student will prepare visual aids they will use to deliver the session. Supervised practice at ward and department level will be required until competency is achieved

TRAINING MUST BE UPDATED EVERY 6 MONTHS


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X

General

1 2 3 4 5 6 7 8

X X X

Date Time Venue



47

Defibrillation

AIMED AT This session is aimed at all staff. AIM The aim of the session is to provide staff with the relevant knowledge and practical experience to use the Automated External Defibrillator. OBJECTIVES By the end of the session participants will have:

Reviewed Basic Life Support

Identified heart rhythms

Understand how AED works

Have an awareness of safety issues

Practice with Training AED



X X X X X X


X X X X X X X X


X

General 1 2 3 4 5 6 7 8

X X X

Date Time Venue




48

Defibrillation Incorporating the Phillips XL Agilente

AIMED AT This session is aimed at Qualified Nurses, Physiotherapists, Podiatrists and Medical Staff who work on areas that use the XL Agilente defibrillator. AIM The aim of the session is to provide the candidate with the knowledge and skills required to safely operate this automated defibrillator. OBJECTIVES By the end of the session participants will have:

Practiced using the defibrillator in a cardiac arrest scenario

Be assessed during the session



X X X X X X


X X X X X X X X


X

General 1 2 3 4 5 6 7 8

X X X

Date Time Venue

19-04-2012 1.00 – 4.00 Aspinall House, RBH







49

Defibrillation Incorporating the Phillips XL Agilente – Refresher

AIMED AT This session is aimed at Qualified Nurses, Physiotherapists, Podiatrists and Medical Staff who work on areas that use the XL Agilente defibrillator. AIM The aim of the session is to provide the candidate with a short refresher and to practice their skills and maintain competence. OBJECTIVES By the end of the session participants will have:





X X X X X X


X X X X X X X X


X

General 1 2 3 4 5 6 7 8

X X X

Date Time Venue








50

Defibrillation Incorporating the Phillips Forerunner 2 (FR2)

AIMED AT This session is aimed at Qualified Nurses, Physiotherapists, Podiatrists and Medical Staff who work on areas that use the FR2 defibrillator. AIM The aim of the session is to provide the candidate with the knowledge and skills required to safely operate this automated defibrillator. OBJECTIVES By the end of the session participants will have:





X X X X X X


X X X X X X X X


X

General 1 2 3 4 5 6 7 8

X X X

Date Time Venue









51

Defibrillation Incorporating the Phillips Forerunner 2 (FR2) – Refresher

AIMED AT This session is aimed at Qualified Nurses, Physiotherapists, Podiatrists and Medical Staff who work on areas that use the FR2 defibrillator. AIM The aim of the session is to provide the candidate with a short refresher and to practice their skills and maintain competence. OBJECTIVES By the end of the session participants will have:





X X X X X X


X X X X X X X X


X

General 1 2 3 4 5 6 7 8

X X X

Date Time Venue






52

First Aid 1 Day- Emergency First Aid At Work

AIMED AT This session is aimed at all staff who have a recognised need for first aid. AIM The aim of the session is to provide staff with the information and skills to deliver First Aid in an emergency situation. OBJECTIVES By the end of the session participants will have:

Reviewed the scope of First Aid

Describe the responsibilities of a First Aider

Explain how to assess and prioritise situations

Demonstrate the ability to deliver practical assistance in an emergency, using the following equipment, as required - Manikins, wipes & paper towels, bandages, slings, first aid books, mats.

This is an HSE registered Course introduced in 2009. It covers the basics of first aid and teaches staff how to be organised in an emergency. It is open to everyone, including those who do not have a clinical background. The session will be a mix of both theory and practice, with the opportunity to apply bandages and slings, and the chance to explore the techniques used to examine the unconscious casualty as well as a review of basic life support. Common minor conditions are also part of the Course.



X X X X X X


X X X X X X X X


X

General 1 2 3 4 5 6 7 8

X X X

Date Time Venue



53

First Aid 1/2 Day- Emergency First Aid At Work

AIMED AT This update session is aimed at all staff who have a recognised need for first aid AIM The aim of the session is to provide staff with the information and skills to deliver First Aid in an emergency situation. OBJECTIVES By the end of the session participants will have:

Reviewed the scope of First Aid

Describe the responsibilities of a First Aider

Explain how to assess and prioritise situations

Demonstrate the ability to deliver practical assistance in an emergency, using the following equipment, as required - Manikins, wipes & paper towels, bandages, slings, first aid books, mats.

This is an HSE registered Course introduced in 2009. It covers the basics of first aid and teaches staff how to be organised in an emergency. It is open to everyone, including those who do not have a clinical background. The session will be a mix of both theory and practice, with the opportunity to apply bandages and slings, and the chance to explore the techniques used to examine the unconscious casualty as well as a review of basic life support. Common minor conditions are also part of the Course.



X X X X X X


X X X X X X X X


X

General 1 2 3 4 5 6 7 8

X X X

Date Time Venue





54

Gastrostomy & PEG Tube Management

AIMED AT This session is aimed at registered nurses, healthcare assistants and assistant practitioners AIM The aim of the session is to provide community nurses with the knowledge, understanding and practical experience to care for “G” Tubes and PEG‟s. OBJECTIVES By the end of the session participants will:

Identify the difference between “G” tubes and PEG‟s

Describe care of “G” tubes and PEG‟s

State 3 indications for gastrostomy feeding

Describe the procedure for administration of medicines

Demonstrate the procedure for changing gastrostomy tubes


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X

Date Time Venue

TO BE ARRANGED

55

Glucometer

AIMED AT This session is aimed at all staff that uses a Glucometer Machine. AIM The aim of the session is to ensure all staff are competent in the use of a Glucometer Machine. OBJECTIVES By the end of the session participants will have covered:

Safety Information

Meter Knowledge

Test Strips

Internal / External Quality Control

Patient Preparation for a Test

Cleaning & Storage of Meter / Consumables

Supplies


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X

Date Time Venue

23-05-2012 12.00 – 1.00 Anaesthetics Seminar Room, RBH

23-05-2012 1.15 – 3.15 (Train the Trainer) Anaesthetics Seminar Room, RBH

24-05-2012 12.00 – 1.00 Pathology Seminar Room, RBH

24-05-2012 1.15 – 3.15 (Train the Trainer) Pathology Seminar Room, RBH





27-07-2012 1.00 – 3.00 (Train the Trainer) Sports and Social Club, RBH












04-02-2013 12.00 – 1.00 Musgrave House, RBH

04-02-2013 1.15 – 3.15 (Train the Trainer) Musgrave House, RBH


07-02-2013 1.15 – 3.15 (Train the Trainer) Education Centre, RBH

56

Immediate Life Support

AIMED AT This session is aimed at Medical staff from non acute areas, Registered Nurses, Specialist Physiotherapists, Podiatrists and Operating Department Practitioners. AIM The aim of the session is to update practitioners in cardiopulmonary resuscitation, simple airway management and safe defibrillation using the ward/department specific defibrillator. It will enable practitioners to manage patients in cardiac arrest until the arrival of the cardiac arrest team and to participate as an active member of that team. Lectures These cover the following subjects:

Causes and prevention of cardio respiratory arrest

The ALS algorithm Practical Stations During the practical sessions delegates will cover:

The ABCDE approach

Initial resuscitation and defibrillation

Airway (with optional LMA)

Optional targeted training

CASTeach Demonstration There is one CASTeach demonstration. Emphasis is placed on managing patients until the arrival of the cardiac arrest team and on participating as members of that team. Staff are required to update annually to remain competent. Successful candidates will be awarded the ILS certificate which is valid for 12 months. Recertification courses are run over 1/2 day & must be completed within 12 months of completing the course. WHEN APPLYING PLEASE ENSURE YOU REQUEST THE DATE WHICH WILL COVER THE DEFIBRILLATOR FOR YOUR CLINICAL AREA


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X

57

ILS INCORPORTING THE PHILLIPS XL DEFIBRILLATOR

Date Time Venue












ILS INCORPORTING THE PHILLIPS XL DEFIBRILLATOR REFRESHER TRAINING

Date Time Venue











ILS INCORPORTING THE PHILLIPS FOREFUNNER 2 (FR2) DEFIBRILLATOR

Date Time Venue



ILS INCORPORTING THE PHILLIPS FOREFUNNER 2 (FR2) DEFIBRILLATOR REFRESHER TRAINING

Date Time Venue



58

Immunisation and Vaccination Training – Full Day

AIMED AT This session is aimed at registered healthcare professionals AIM The aim of the session is to provide immunisation training to the National Minimum Standard. OBJECTIVES The objectives of the session are to:

Summarise the national policy and schedule

Describe the immune system and how it works

Identify vaccines and their use

Identify current controversies regarding immunisation

Explain how to handle and store vaccines

Explain the treatment of anaphylaxis


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X

Date Time Venue




59

Immunisation and Vaccination Training – Update

AIMED AT This annual session is aimed at registered healthcare professionals AIM The aim of the session is to provide immunisation training to the National Minimum Standard. OBJECTIVES The objectives of the session are to:

Summarise the national policy and schedule

Describe the immune system and how it works

Identify vaccines and their use

Identify current controversies regarding immunisation

Explain how to handle and store vaccines

Explain the treatment of anaphylaxis


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X

Date Time Venue









60

Manual Handling Key Workers Course

AIMED AT This 3 day course is aimed at Clinical & Non Clinical staff who wish to become Manual Handling Key Workers for their Department. AIM AND OBJECTIVES The course enables participants to become work based trainers and provide advice and support to staff within their area and contains the following learning outcomes:

Legal Issues / Legislation

Bio-mechanics and Normal Movement

Injuries and Risk Factors

Risk Assessments

Development of a Training Programme

Development of Risk Assessment and Training file

Static Load Handling Techniques and Office Ergonomics

Patient Handling Techniques and use of specific manual handling equipment (Clinical Staff only on Day 3)

Bariatric Handling including specific bariatric equipment (Clinical Staff only on Day 3)

The course will be highly practical and active participation is essential please ensure you wear appropriate clothing.


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X

General

1 2 3 4 5 6 7 8

X X X

Date Time Venue

02 till 04-04-2012 9.00 – 4.30 Aspinall House, RBH



02 till 04-07-2012 CANCELLED Aspinall House, RBH








61

Manual Handling Key Workers Update

AIMED AT This session is aimed both Clinical & Non Clinical staff who have attend the initial 2/3 day Key Worker Course. AIM AND OBJECTIVES The update will provide the key worker with the knowledge and skills to enable them to carry out work based training and give advice to staff within their area. The course will cover:

Legislation and the Law

Bio-mechanics and Normal Movement

Injuries and Risk Factors

Risk Assessments

Audit of the Risk Assessment and Training file

Static Load Handling Techniques and Office Ergonomics

Practical Techniques for the movement of patients including the use of manual handling equipment (clinical staff only in the afternoon)

This course has a practical content and active participation is essential please ensure appropriate clothing is worn on the day.


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X

General

1 2 3 4 5 6 7 8

X X X

Date Time Venue













62

Medicine Management Training

AIMED AT This session is aimed at all non medical Clinical Staff who handle Medicines. AIMS AND OBJECTIVES The aim of the session is to improve practice in relation to administration of medicines and to discuss the key messages as discussed in the policy. OBJECTIVES By the end of the session participants will have covered the following:

Overview of Section 5 of the Policy – Administration of Medicines

Drug Calculations

Controlled Drugs

Transfer of Medicines

Discharge Medication


Core Dimensions

1 2 3 4 5 6

x x x x x x


1 2 3 4 5 6 7 8 9 10

x x x x x

Date Time Venue

20-04-2012 – ACUTE STAFF ONLY

9.00 – 12.30 Sports and Social ClubRBH

26-04-2012 – COMMUNITY STAFF ONLY

FULL FULL


1.00 – 4.30 Sports and Social Club,RBH


FULL FULL


FULL FULL


1.00 – 4.30 Sports and Social Club, RBH


9.00 – 12.00 Training Room 1, Pikes Lane

Health Centre





63

Organ and Tissue Donation

AIMED AT This session is aimed at all staff. AIM The aim of this session is to increase knowledge and understanding of organ and tissue donation throughout the trust to help staff comply with trust policy. OBJECTIVES By the end of the session participants will have covered:

Organ and tissue donation

Skills involved when approaching bereaved families

Loss, grief and bereavement

Religious and Cultural issues surrounding donation

Date Time Venue

22-05-2012 08:45 – 4:30 Education Centre, Bolton Hospital






64

Paediatric Basic Life Support

AIMED AT This session is aimed at any clinical staff involved in the care and treatment of Paediatric patients. AIM The aim of the session is to conduct work in small groups and will involve supervised practice using appropriate manikins and equipment. OBJECTIVES By the end of the session participants will be able to:

List the common causes of Cardiac and Respiratory Arrest in children

List the common causes of choking in children

Recognise the child who is having respiratory distress and take immediate action

Diagnose both Cardiac & Respiratory arrest

Summon help using the 2222 call system

Commence appropriate resuscitative treatment using equipment & techniques appropriate to their role

Give a clear handover to the arrest team or more senior health care professional on their arrival

Assist the Arrest team


Core Dimensions

1 2 3 4 5 6

X X X


1 2 3 4 5 6 7 8 9 10

X X X X x

Date Time Venue



05-07-2012 Cancelled cancelled

10-07-2012 (New Doctors) 2.00 – 4.00 Resus Training Room, Aspinall House, RBH









65

Resus Annual Update for Junior Medical Staff

AIMED AT This session is aimed at internal rotation Registrars, Senior House Officers and House Officers (F1). AIM The aim of the session is to provide a refresher on Resus. OBJECTIVES By the end of the session participants will be refreshed on:

Basic Life Support

Advanced Life Support Guidelines

Practical Skills stations of defibrillation using our new defibrillators and cardiac arrest management


Core Dimensions

1 2 3 4 5 6

X X X


1 2 3 4 5 6 7 8 9 10

X X X X x

Date Time Venue












66

Resus Annual Update for Senior Medical Staff

AIMED AT This session is aimed at Consultants, Associate Specialists and Staff Grades. AIM The aim of the session is to provide a refresher on Resus. OBJECTIVES By the end of the session participants will be refreshed on:

Basic Life Support




Core Dimensions

1 2 3 4 5 6

X X X


1 2 3 4 5 6 7 8 9 10

X X X X x

Date Time Venue












67

Resus Initial BLS Training

AIMED AT This session is aimed at doctors new to the Trust. AIM The aim of the session is to provide initial training on BLS. OBJECTIVES By the end of the session participants will have knowledge on:

Basic Life Support




Core Dimensions

1 2 3 4 5 6

X X X


1 2 3 4 5 6 7 8 9 10

X X X X x

Date Time Venue
























68

Resus Monthly Update for Junior Doctors

AIMED AT This session is aimed at out of rotation Junior Doctor starters. AIM The aim of the session is to provide a refresher on Resus. OBJECTIVES By the end of the session participants will have knowledge on:

Basic Life Support




Core Dimensions

1 2 3 4 5 6

X X X


1 2 3 4 5 6 7 8 9 10

X X X X x

Date Time Venue











69

Resus Initial Training – FY1

AIMED AT This session is aimed at FY1. AIM The aim of the session is to provide initial training on Resus. OBJECTIVES By the end of the session participants will have knowledge on:

Basic Life Support




Core Dimensions

1 2 3 4 5 6

X X X


1 2 3 4 5 6 7 8 9 10

X X X X x

Date Time Venue



70

Venepuncture & Cannulation

AIMED AT This session is aimed at registered practitioners, healthcare assistants and assistant practitioners AIM The aim of the session is to provide staff with the relevant theory and practical ability to undertake venepuncture and cannulation. NB attending this course does not deem the candidate competent to undertake this skill. Competency should be achieved under the mentorship of a registered competent practitioner and a record of that competency must be made. OBJECTIVES By the end of the session participants will be able to:

Print off and complete Venepuncture & Cannulation Workbook (available on the hospital intranet) – please bring this workbook with you to the course

Identify appropriate veins for Venepuncture & Cannulation

Describe the anatomy and physiology of veins and arteries

Discuss the legal and ethical issues of Venepuncture & Cannulation

Demonstrate the skill required for Venepuncture & Cannulation


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X

General

1 2 3 4 5 6 7 8

X X X

Date Time Venue







01-08-2012 09:00 – 12:00 14:00 – 16:00

Training Room 1,Pikes Lane Health Centre



14-08-2012 09:00 – 12:00 Training Room 2, Pikes Lane Health Centre

71

16-08-2012 09:00 – 12:00

14:00 – 16:00 - FULL Sports & Social Club, Bolton Hospital

22-08-2012 09:00 – 12:00

14:00 – 16:00 - FULL Sports & Social Club, Bolton Hospital

31-08-2012 09:00 – 12:00 14:00 – 16:00

Sports & Social Club, Bolton Hospital

14-09-2012 09:00 – 12:00 14:00 – 16:00

Training Room1, Pikes Lane Health Centre


21-09-2012 09:00 – 12:00 14:00 – 16:00

Resus Room, Aspinall House, Bolton Hospital



72

Medical Devices

73

ECG Train the Trainer

AIMED AT Qualified Nurses, Qualified Midwives, Assistant Practitioners Aim The aim of the session is to ensure attendees acquire the necessary underpinning knowledge of ECG Procedure in order to perform the procedure safely and competently. To ensure attendees can apply their underpinning knowledge / skills to assess others in practice. Objectives By the end of the session delegates will:

· Understand Professional responsibilities when undertaking this procedure. · List the indications for undertaking a 12 lead ECG. · Correctly position the Limb and Chest Electrodes. · Identify Health and Safety aspects of 12 lead ECG Procedure.

· Explain potential problems and how to resolve them.

Please ensure you have read the pre-course reading and print the ECG Workbook off the Trust Intranet before attending this Course.

Please note Candidates must be nominated by their head of Department.

Staff attending this Course will need to arrange to have their Competencies assessed

by booking via Cardiology Department or by a competent Cascade Trainer in their Clinical Area.

Date Time Venue

28-05-2012 10:00 – 12:00 13:30 – 15:30


12-11-2012 10:00 – 12:00 13:30 – 15:30


74

Electric Profiling Bed Training

AIMED AT This training is open to all staff across the organisation who use the electric profiling bed in their clinical area, who have not previously had this training AIM The aim of the session is to provide an overview of the functions of the bed





General 1 2 3 4 5 6 7 8

Date Time Venue

09-07-2012

11:30 – 12:30 12:45 – 13:45 14:00 – 15:00 15:00 – 16:00

Sports & Social Club

16-07-2012

10:00 – 11:00 11:15 – 12:15 13:00 – 14:00 14:15 – 15:15 15:30 – 16:30


17-09-2012

10:00 – 11:00 11:15 – 12:15 13:00 – 14:00 14:15 – 15:15 15:30 – 16:30


75

Flowtron Training

AIMED AT This session is aimed at all staff that would use or apply the Flowtron pump and Calf garments. AIM The aim of the session is to ensure that all staff are competent in the use and rational for use of the Flowtron Excel Pumps and garments. OBJECTIVES By the end of the session participants will have covered:

Product rational for use

Indications, precautions and contraindications for use

Latest national guidelines

Pump operation, garment application and sizing

Completed a short self assessment competency documentation



X X X X X X


X X X X X X X X


X

General 1 2 3 4 5 6 7 8

X X X

Date Time Venue

25-06-2012

12.00 – 12.30 12.45 – 1.15 1.30 – 2.00 2.30 – 3.00 3.15 – 3.45 4.00 – 4.30

Sports and Social Club, RBH

10-09-2012

12.30 – 1.00 1.15 – 1.45 2.00 – 2.30 3.00 – 3.30 3.45 – 4.15


05-11-2012

12.00 – 12.30 12.45 – 1.15 1.30 – 2.00 2.30 – 3.00 3.15 – 3.45

Discussion Room 1, Education Centre, RBH

76

7-03-2013

12.00 – 12.30 12.45 – 1.15 1.30 – 2.00 2.30 – 3.00 3.15 – 3.45

Seminar Room 1, Education Centre, RBH

77

Glucometer

AIMED AT This session is aimed at all staff that uses a Glucometer Machine. AIM The aim of the session is to ensure all staff are competent in the use of a Glucometer Machine. OBJECTIVES By the end of the session participants will have covered:

Safety Information

Meter Knowledge

Test Strips

Internal / External Quality Control

Patient Preparation for a Test

Cleaning & Storage of Meter / Consumables

Supplies


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X

Date Time Venue

23-05-2012 12.00 – 1.00 Anaesthetics Seminar Room, RBH

23-05-2012 1.15 – 3.15 (Train the Trainer) Anaesthetics Seminar Room, RBH



















04-02-2013 12.00 – 1.00 Musgrave House, RBH

04-02-2013 1.15 – 3.15 (Train the Trainer) Musgrave House, RBH


07-02-2013 1.15 – 3.15 (Train the Trainer) Education Centre, RBH

78

Medical Gases

AIMED AT This session is aimed at Clinical Staff who are involved in the usage of Medical Gases as part of their roles and responsibilities. AIM AND OBJECTIVES By the end of the session participants will:

Understand that gases medical gases are a pharmaceutical product

Be able to correctly identify gas cylinders

Understand specific hazards posed by oxygen enrichment

Understand hazards posed by oils / grease

Understand cylinder labelling

Be able to select correct medical gas regulator (understand the different fittings)

Be able to recognise moving and handling hazards for moving cylinders

Understand correct storage arrangements appropriate to area


Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X

Date Time Venue





28-06-2012 CANCELLED Education Centre, RBH

28-06-2012 CANCELLED Education Centre, RBH










79

Medical Gases – Train the Trainer

AIMED AT This session is aimed at staff who wish to become a Medical Gases Trainer and would ideally be suited to those staff who are already a fire safety officer. However you must be using medical Gases within your area of practice in order to undertake this cascade course. It is also suitable for existing Medical Gases Trainers to attend in order to update their knowledge and skills. This is a half day course co - delivered by the Medical Devices co-ordinator, Medical Gases, EBME and Health and Safety specialists. AIM AND OBJECTIVES By the end of the session participants will:

Be aware of Trust Policy relating to medical gases

Be aware of how costs may be lowered by managing medical gases correctly

Understand that gases medical gases are a pharmaceutical product

Have awareness of basic dangers e.g. asphyxiation / fire hazards

Be able to correctly identify gas cylinders

Understand specific hazards posed by oxygen enrichment

Understand hazards posed by oils / grease

Understand cylinder labelling

Be able to select correct medical gas regulator (understand the different fittings)

Be able to recognise moving and handling hazards for moving cylinders

Understand correct storage arrangements appropriate to area

Understand the need to rotate stocks of medical gas cylinders

Know how to become proactive is assessing risks

Understand hazards caused by incorrect use of gravity flow meter

Understand what basic safety information needs to be given to patients (and visitors where appropriate).

Where appropriate understand requirements for transporting gases by road (Trust Policy) Piped system

Be able to identify the different type of medical gas supplies

Be able to identify specific hazards of using piped medical gases

Be able to identify hazards which can be caused by other equipment (e.g. adjustable beds)

Recognise and prevent common activities of malpractice

Understand how to set up wall suction

Be able to explain the correct procedure for dealing with medical gases in emergency situations

Have a basic understanding of how piped medical gas system (PMGS) works

Understand piped medical gas system alarms and appropriate responses.

Understand the need for and have knowledge of contingency plans appropriate to area if piped medical gas system fails


Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X

Date Time Venue


80

Suction Training

AIMED AT This session is aimed at all staff that uses suction techniques in their job role. AIM The aim of the session is to explore the safe assembly, operation of wall mounted suction. OBJECTIVES By the end of the session participants will:

Understand the principles of safe suctioning procedure

Gain an appreciation of patient safety issues in relation to suctioning procedure

Be able to identify the correct equipment

Observe correct assembly of equipment

Understand the correct disposal of suction equipment


Core Dimensions

1 2 3 4 5 6

X X X


1 2 3 4 5 6 7 8 9 10

X X X X x

Date Time Venue

03-05-2012 12.00 – 1.00 Event Room 1, Musgrave House, RBH
















81

VP7000 Training

AIMED AT This session is aimed at registered nurses and other Health Care professionals who will use an Infusion Device in a clinical setting AIM The aim of the session is to provide information and develop skills relating to the features and safe use of the Volumed Infusion Device relevant to users‟ level of practice. It is recommended that all Trust policies and requirements have been met and each individual has completed an IV course. OBJECTIVES By the end of the session participants will be able to:

Describe the pumps features

Safely set up and use the pump and trouble shoot for the device

For the Train the Trainer – They will be able to deliver a confident and competent training session on behalf of Acromedical Infusion Ltd

It is recommended that attendees for the train the trainer must be existing users, have the backing of their manager to cascade training and have the desire to want to do the cascade training.


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X

General

1 2 3 4 5 6 7 8

X X X

Date Time Venue

05-04-2012

10.00 – 11.00 11.15 – 12.15 13.00 – 14.00

14.15 – 16.15 (Train the Trainer)


13-04-2012

10.00 – 11.00 11.15 – 12.15 13.00 – 14.00



25-05-2012

10.00 – 11.00 11.15 – 12.15 13.00 – 14.00


Resus Training Room, Aspinall House, RBH

82

15-06-2012

10.00 – 11.00 11.15 – 12.15 13.00 – 14.00



16-07-2012

10.00 – 11.00 11.15 – 12.15 13.00 – 14.00



28-09-2012

10.00 – 11.00 11.15 – 12.15 13.00 – 14.00



06-11-2012 10.00 – 11.00 12.00 – 1.00

13:15 – 15:15 (Train the Trainer) Sports and Social Club, RBH

29-11-2012 12:00 – 13:00

13:15 – 15:15 (Train the Trainer) Education Centre, RBH

11-03-2013 12:00 – 13:00

13:15 – 15:15 (Train the Trainer) Education Centre, RBH

83

General Training

84

BICS Bronze Level Certification

AIMED AT: Departmental Managers, Clinical Leads, Improvement Leads who will lead Teams, (with the help of a BICS Facilitator) on BICS Events and those who wish to use BICS principles in their everyday working.

BICS Bronze Level Certification has been accredited by the Royal College of Nursing as a training course that can contribute to meeting the continuing professional development standard. BICS Bronze Level Certification training equates to 18 hours study time.

OBJECTIVES: Bronze Level Certification aims to give a better understanding of BICS Philosophy, the improvement cycle (preparation, implementation and sustainment) and the use of some tools, in particular:

• Greater awareness about Bolton NHS‟ improvement system Bolton Improving Care System (BICS). • Reflection on learning from participation in BICS improvement activity cycles. • Greater awareness of the 5 BICS principles – Value, Value Stream, Flow, Pull, Perfection • Introduction to, and application of, key BICS tools and concepts: A3 Thinking, the Event Cycle, the

Kano Model, Current State Analysis, Problem Solving and Corrective Action. • Understanding of engagement leadership. • Application of learning through the full participation in 2 BICS improvement cycles and assessment

questions

Participants will not be expected to be able to facilitate RIEs after completing the course; however they will be significantly more equipped to define problems, see waste, use A3 thinking and understand the concepts of lean and work as a team leader within an improvement cycle. PRE-COURSE CRITERIA:

Attend BICS Academy Green Level Training or EQIP Awareness

Pre-course review with Line Manager to agree objectives

Pre-course reading, (which will be provided as part of the programme)

Full participation in 1 BICS Event

POST-COURSE CRITERIA:

Complete assessment questionnaire

Full participation in 1 BICS Event (1 event fully attended prior to course may count as this)

Post course review with Line Manager


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X


1 2 3

X X

General

1 2 3 4 5 6 7 8

X X

Date Time Venue

85

28 till 30 – 05 - 2012 9.00 – 4.30 BICS Department, Musgrave House, RBH

or

Pikes Lane Health Centre

02 till 04 – 07 – 2012 9.00 – 4.30

24 till 26 – 09 – 2012 9.00 – 4.30

22 till 24 – 10 – 2012 9.00 – 4.30

19 till 21 – 11 – 2012 9.00 – 4.30

To book onto BICS training please email [email protected]


86

BICS Silver Level Certification

AIMED AT: Departmental Managers and others, including Clinical Leads and identified Improvement Leads who will lead Teams, (with the help of a BICS Facilitator) on BICS Events and those who wish to use BICS principles in their everyday working. OBJECTIVES: The course aims to equip participants with a better understanding about the BICS philosophy, improvement cycle and build on your experience of using BICS tools. Also to explore leading in a BICS environment and understanding your role as a leader embedding BICS within the Trust

• Greater understanding of Bolton NHS improvement system Bolton Improving Care System (BICS). • Reflection on learning from participation in BICS improvement activity cycles. • Greater understanding of the 5 BICS principles – Value, Value Stream, Flow, Pull, Perfection • Understanding and application of, key BICS tools and concepts: A3 Thinking, Value Stream

Analysis, features of a BICS cell – flow, pull, 6S, standard work, visual management. • Application of learning through the implementation of a BICS cell, full participation in 7 BICS

improvement cycles including the cell implementation, VSA, Team Lead 1 event, and assessment questions.

PPARTICIPANTS ARE REQUIRED TO GIVE FULL COMMITMENT TO THE FOLLOWING:

Four full days classroom based modules

Preparation for cell implementation and support

One week cell implementation in an agreed work area

Outbrief presentation PRE-COURSE CRITERIA:

Complete BICS Academy BRONZE Level Certification

Pre-course review with Line Manager to agree objectives

Reflect on your leadership role within the BICS transformation to date POST-COURSE CRITERIA:

Support sustainment of cell implementation area

Complete assessment questions

Full participation in 7 BICS Event cycles (1 event as a team leader, 1 VSA event) and review A3s with BICS Academy Lead.



Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X


1 2 3

X


1 2 3

87

X X

General

1 2 3 4 5 6 7 8

X X X X

Date Time Venue

Dates to be arranged BICS Department, Musgrave

House, RBH



88

BICS Gold Level Certification

AIMED AT: BICS practitioners that have achieved Silver Level Accreditation and are actively involved with facilitating, leading and implementing BICS within the organisation. OBJECTIVES: The course aims to build participants understanding about the BICS philosophy. Linking improvement to strategy, using advanced tools for eliminating waste across the value stream and further developing your leadership and facilitation skills. In particular:

Understanding Customer Value Improving flow to eliminate waste

Data Analysis for Quality Improvement Programme Management and Sustainment

Product and Service Development Leading Lean Transformations

Breakthrough Thinking Facilitation and being a Sensei PARTICIPANTS ARE REQUIRED TO GIVE FULL COMMITMENT TO THE FOLLOWING:

Eight full days classroom based modules.

One half day classroom based modules.

Prepare and present short presentation PRE-COURSE CRITERIA:

Complete BICS Academy Silver Level Certification.

Pre-course review with Line Manager to agree objectives. POST-COURSE CRITERIA:

Complete assessment questions and a 3,000 word assignment

2nd

Sensei on a VSA improvement cycle

Lead 5 BICS Events and review A3s with BICS Academy Lead.



Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X


1 2 3

X


1 2 3

X X X

General

1 2 3 4 5 6 7 8

X X X X X

Delegates must give full commitment to attend all the following dates:

Date Time Venue

19 & 20-03-2012 9.00 – 4.30

89

26 & 27-03-2012 25-04-2012

08 & 09-05-2012 30 & 31-05-2012

9.00 – 4.30 9.30 – 12.30 9.00 – 4.30 9.00 – 4.30

BICS Department, Musgrave House, RBH



90

BICS Platinum Level Certification

AIMED AT: Platinum is a passport style mentoring programme aimed at BICS Gold Level graduates who now wish to develop their skills further and focus on Enterprise Improvement. OVERVIEW OF THE PROGRAMME: Run in conjunction with Simpler Consulting, Platinum is a structured mentoring programme, which takes place over a series of workshops. Each workshop includes gemba coaching, group learning, 1:1 mentoring

Initial Workshop: Subsequent workshops will typically cover:

Reinforces Gold learning

Student led “best A3 and improvement”

Group learning

1:1 Sensei monitoring

Criteria for “what good looks like” for missions

Preparation for first mission

Group gemba walks and learning

Continue 1:1 mentoring

Presentation to leadership

Personal development and PDP review

Focus on sign off current mission and planning of next mission

ASSESSMENT: Each participant is assessed on their personal development while running 3 improvement “missions”, which will last around 12 months. For each “mission” the assessment and mentoring if focussed on mission design, mission implementation, mission sustainment and people engagement. Simpler Consulting is accredited to award Cardiff University Lean Enterprise Research Centre (LERC) certificates up to Lean Competency System level 2b.


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X


1 2 3

X X X


1 2 3

X X X

General

1 2 3 4 5 6 7 8

X X X X X X

Date Time Venue

Workshop dates will be arranged once we have sufficient demand

BICS Department – Musgrave House, RBH



91

BICS 6S (incorporating W.O.W.E.) Training

AIMED AT: Open to all Trust staff that have an interest in this area. Applicable to both clinical and non-clinical staff and particularly relevant to those who are interested in improving their physical workplace environment OBJECTIVES: The course aims to build participants understanding about the 6S tool, which has incorporated the Well Organised Work Environment (W.O.W.E. module of Productive Community Services toolkit). Attendees are expecting to gain the following:

What is 6s – how to apply it

How 6S links to Trust Objectives

How to preparation for a 6S event

6S Event itself

6S follow up and sustainment

Examples of 6S in action

Dates will be arranged, once sufficient demand is registered. Alternatively we can deliver bespoke training

in your department – to do this we require a minimum of 10 attendees.


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X


1 2 3

X X


1 2 3

X

General

1 2 3 4 5 6 7 8

X X

Date Time Venue

Dates will be arranged once we have sufficient demand

Or Bespoke sessions available in

your department (minimum of 10 attendees required)

BICS Department – Musgrave House, RBH



92

BICS Strategy (Policy) Deployment Awareness Training

AIMED AT: Open to all Trust staff who have an interest in this area, but particularly relevant to Departmental Managers, Clinical Leads, Improvement Leads who will be involved in the setting objectives for their departments OBJECTIVES: Strategy (Policy) Deployment is the method the Trust uses to set its stretch annual objectives in line with

strategic vision and ensure they filter up and down the organisation and to ensure departments are aware of

how they contribute to the delivery of corporate goals. Attendees are expecting to gain the following:

Understanding of Strategy (Policy) Deployment Theory

Understanding of Strategy (Policy) Deployment Process and annual cycle

How to read the Strategy (Policy) Deployment Matrix

Practice “Catch-ball” in action

Consider ideas for progress reporting and visually management mechanisms

Dates in 2012 will be arranged from October to December; alternatively we can deliver bespoke training and

help you with the development of your departmental objectives for the next financial year.


Core Dimensions

1 2 3 4 5 6

X X X X



1 2 3

X X

General

1 2 3 4 5 6 7 8

X X X X X X

Date Time Venue

Dates to be arranged in October, November and December 2012

Or

Bespoke sessions available in your department if required

BICS Department, Musgrave

House, RBH and Pikes Lane Health Centre



93

FREDA: Fairness, Respect, Equality, Dignity and Autonomy

AIM A new half day course that brings together an understanding and application of the Mental Capacity Act, Safeguarding Adults guidance, Human Rights Act and Dignity in Care guidance. Using case studies and video clips, participants will explore how to promote the FREDA values in their practice. OBJECTIVES The objectives of the session are:

• To know when and how to make a safeguarding adults referral • To be able to describe which human rights relate to health care • To identify how you can promote dignity, respect and equality in your practice • To understand how the Mental Capacity Act relates to consent and supporting people to make

decisions

Date Time Venue











06-06-2012 2.00 – 4.00 Training Room 2, Pikes Lane Health Centre - CANCELLED




12-07-2012 9.00 – 11.00 Training Room 2, Pikes Lane Health Centre -

CANCELLED







Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3

X

94















18-12-2012 Cancelled Cancelled













95

Health Promoting Hospitals – Brief Intervention Training

AIMED AT This session is aimed at all healthcare professionals. AIM

How do you make patients more aware of the help that is available in supporting them to make healthy lifestyle choices?

Do your feelings about your lifestyle as well as the patient‟s lifestyle, create barriers that prevent you from giving advice?

Do you know enough about today‟s health issues to give you confidence in offering help, advice to patients and either signpost or offer a referral?

Do you know how to properly record such interventions?

Smoking kills about 80,000 every year. It is also a major cause of illness and disability. Many of the patients who attend hospital are smokers and many of them are suffering ill health as a direct result of smoking.

Alcohol currently kills about 9000 people a year and is one of the fastest growing causes of avoidable ill-health and hospital admissions.

Poor diet and low physical activity play a major part in increasing the likelihood of many health problems, including cardiovascular disease, diabetes and cancer.

Mental health, sexual health and falls can also have impacts on overall health.

All healthcare professionals have a part to play in making sure that people are aware of the benefits of choosing a healthy lifestyle and that people who want to make changes are made aware of what help is available to support them.

We offer a free one day course designed to equip all healthcare professionals with the understanding, confidence, skills and knowledge to identify patients who may benefit from lifestyle changes and to raise awareness of the support and further advice to which they can be signposted or referred to.


Core Dimensions

1 2 3 4 5 6

X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X X X

General

1 2 3 4 5 6 7 8

X X X X X X X

96

Date Time Venue

13-04-2012 9.00 – 4.00 Meeting Room 1 & 2, Crompton Health Centre


















97

Team Teach Basic Training

AIMED AT This session is aimed at frontline staff involved in the care of the under 16 year old, where physical interventions may be required. AIM The aim of the session is to help staff to develop the diversion, diffusion and de-escalation skills which can allow 95% of situations to be resolved without the need for physical intervention. OBJECTIVES By the end of the session participants will have covered:

Background, values, rationale and principles that underpin Team-Teach.

Policy, practice, recording, reporting, legal considerations and circular guide-lines

Understanding aggression and conflict

Staff awareness and self-control whilst managing disruptive and challenging behaviour

Behavioural management strategies and techniques that minimise risk, Protective and personal safety

Positive physical interventions including: Assisting, guiding, holding, and restraining specific for individuals settings Process of learning, support, reflection and repair for all involved Where do we go from here?

THIS IS A 2 DAY COURSE


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X

General

1 2 3 4 5 6 7 8

X X X

Date Time Venue

17 & 18-05-2012 8.45 – 3.30 Sports & Social Club, RBH




98

Team Teach Refresher

AIMED AT This session is aimed at staff who have already completed the basic 2 day Team Teach Course. AIM The aim of the session is to refresh staff on how to develop the diversion, diffusion and de-escalation skills which can allow 95% of situations to be resolved without the need for physical intervention. OBJECTIVES By the end of the session delegates will have been refreshed on:

Background, values, rationale and principles that underpin Team-Teach.

Policy, practice, recording, reporting, legal considerations and circular guide-lines

Understanding aggression and conflict

Staff awareness and self-control whilst managing disruptive and challenging behaviour

Behavioural management strategies and techniques that minimise risk, Protective and personal safety

Positive physical interventions including: Assisting, guiding, holding, and restraining specific for individuals settings Process of learning, support, reflection and repair for all involved Where do we go from here?

THIS COURSE IS ONLY AVAILABLE IF THE BASIC 2 DAY COURSE HAS BEEN UNDERTAKEN IN THE LAST 2 YEARS


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X

General

1 2 3 4 5 6 7 8

X X X

Date Time Venue



99

Palliative and End of Life Care Training

100

Advanced Care Planning in Palliative and End of Life Care

AIMED AT This session is aimed at all Registered Professionals and Assistant Practitioners. AIMS AND OBJECTIVES The aims and objectives of this programme provide an opportunity to develop the practitioners understanding of the importance of advance care planning in Palliative and End of Life Care. This will include discussion of the Mental Capacity Act and Preferred Place of Care documents and their significance for delivery of effective and patient-centred Palliative and End of Life Care.

The patients perspective

Assessment and Documentation

Facilitating conversations

Future Direction


Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3

X

Date Time Venue




101

Effective Communication in Palliative and End of Life Care

AIMED AT This session is aimed at all Health Care Professionals and Social Care Staff. AIMS AND OBJECTIVES The aims and objectives of the session are to provide participants with the fundamentals of theory and practice of communication whilst reviewing the evidence base for communication skills in a health care setting. This will include blocks to communication and use of effective skills to communicate with people on a range of matters in a form that is appropriate to them and the situation. To discuss and contribute to a practical communication skills demonstration illustrating difficult and complex matters and situations related to end of life care.


Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3

X

Date Time Venue

21 & 22-05-2012 9.00 – 4.30 Training Room 1, Pikes Lane Health Centre

30 & 31-07-2012 FULL FULL



102

Health Care Support Workers – Awareness of Advanced Care

Planning in Palliative and End of Life Care

AIMED AT This session is aimed at all Health Care Support Workers. AIMS AND OBJECTIVES The aims and objectives of the session are to provide participants with:

Decisions faced by dying patients and their carers

Ethical and legal issues

Awareness of Mental Capacity Act, Preferred Place of Care and the Gold Standards Framework


Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3

X

Date Time Venue




103

Health Care Support Workers – Awareness of Symptom

Management in Palliative and End of Life Care

AIMED AT This session is aimed at all Health Care Support Workers. AIMS AND OBJECTIVES The aims and objectives of the session are to provide participants with an:

Insight into the management of symptoms

Emphasis on recognition, referral and maintaining comfort, dignity and wellbeing


Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3

X

Date Time Venue




104

Pain Management in Palliative and End of Life Care

AIMED AT This session is aimed for all Registered Professionals and Assistant Practitioners. AIMS AND OBJECTIVES The aims and objectives of the session are to develop a greater understanding of pain and gain an enhanced awareness of the importance of appropriate management of these symptoms in effective palliative and end of life care. Identify the individual support needs of people with symptom management issues whilst maintaining dignity, comfort and well being. The sessions will include discussion of pain assessment tools and the principles of good symptom management (multi-professional approach; recognition of individual needs; therapeutic options), total pain and pharmacological & non-pharmacological management of pain.


Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3

X

Date Time Venue



105

Recognising Dying and Liverpool Care Pathway

AIMED AT This session is aimed at all Health Care Professionals and Social Care Staff. AIMS AND OBJECTIVES The aims and objectives of the session are to:

Recognise dying

Learn about the Liverpool Care Pathway


Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3

X

Date Time Venue




106

Sage and Thyme Training

AIMED AT This session is for all Registered Professionals and Assistant Practitioners


Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3

X

Date Time Venue


27-04-2012 9.30 – 12.30 Training Room 1 & 2, Pikes Lane Health Centre














107

Spirituality Training

AIMED AT: This session is aimed at all Health Care Professionals. AIMS The aims of the session is to address the need for education in the assessment of spiritual need and spiritual care for healthcare professionals of all types working in all health care settings. OBJECTIVES At the end of this session, participants should be able to:

Understanding meaning

Communication

Recording and reporting

Putting it all together


Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3

X

Date Time Venue





108

Syringe Driver Training

AIMED AT This session is aimed at all Registered Professionals and Assistant Practitioners. AIMS The aim of the session is to provide you with the opportunity to reflect on your present knowledge when using the Graseby Syringe Driver and facilitate further learning. OBJECTIVES At the end of this session, the participants should be able to:

State the differences between the MS16A and MS26 Syringe Drivers

Give a brief account of the clinical applications for use of the Syringe Driver

List the equipment necessary

Identify sites that may be used for infusion by the Syringe Driver

Show how to calculate doses of medication for infusion using the MS26

List any problems that may occur when using the Syringe Driver


Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3

X

Date Time Venue





109

The Management of Fatigue and Breathlessness in Palliative and

End of Life Care

AIMED AT This session is aimed at all Registered Professionals and Assistant Practitioners. AIMS AND OBJECTIVES The aims and objectives of this session are to provide participants with the skills to:

Support individual needs of patients

Maintenance of dignity, comfort and wellbeing

Fatigue

Management of breathlessness


Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3

X

Date Time Venue


110

The Management of Nausea, Vomiting and Constipation in

Palliative and End of Life Care

AIMED AT This session is aimed at all Registered Professionals and Assistant Practitioners. AIMS AND OBJECTIVES The aims and objectives of this session are to provide participants with the skills to:

Support individual needs of patients

Maintenance of dignity, comfort and wellbeing

Nausea and vomiting

Constipation / Obstruction


Core Dimensions

1 2 3 4 5 6

X X X X X


1 2 3

X

Date Time Venue



111

Management Development Programme

112

Appraisal Training

AIMED AT This session is aimed at Managers, Supervisors and all staff who carry out appraisals. AIM The aim of this course is to enable participants to:

Prepare for appraisal

Set objectives

Identify development opportunities

Personal development planning (PDP) OBJECTIVES Appraisal is a powerful tool for managers and staff which if used correctly will assist in improving morale, motivation, performance, productivity and effectiveness whilst having a direct impact upon improved patient care. Appraisal is one of the key targets for the Trust to achieve and has direct links to the Trust achieving Care Quality Commission and NHS Litigation Authority Standards. PRE COURSE It would be useful to read the Policy on Appraisal and Personal Development Planning. POST COURSE As outlined in the 2001, Department of Health document "Working Together - Learning Together" successful NHS learning organisations have a system of appraisal and personal development planning for all staff, linked to organisational and individual needs with regular review.


Core Dimensions

1 2 3 4 5 6

X X X

General

1 6

X X

Date Time Venue

17-05-2012 9.30 – 12.30 Seminar Room 2, Education Centre, RBH

15-06-2012 FULL FULLY BOOKED







113

60 Minute Manager

AIMED AT This session is aimed at Divisional Managers, AMDs, Consultants, Divisional Nurses, Matrons, Heads of Departments, Ward Managers and Equivalent. Band 6, Band 7 and above. AIM The aim of the sessions is to provide a suite of fast paced programmes to improve skills around people management and maximising effectiveness. Each session will last 60 minutes each. OBJECTIVES The programmes included in this session are:

Appraisal Update Refresher - For those who have carried out appraisals. How to get the best out of the appraisal discussion. Ideas for developing staff. Preparation needed. Style and approach/ attitude. PDP work. There will be a follow up to the session where delegates will be required to provide evidence of conducting appraisal

Coaching - Using coaching skills in conversations with staff / every day e.g. feedback. Coaching as a style.

Challenging Conversations - How to have a difficult conversation with a member of staff might be about behaviour, attitude, and change of habits Increase yourself awareness

Getting the Best Out of Your Team - Motivational techniques. Team building. Communication

Workload Management - What is best practice – receiving / sending emails? Actioning emails (model). Storing emails. How to manage workload effectively. Impact of inefficient workload management. Achieve your objectives during the day. Reduce stress


Core Dimensions

1 2 3 4 5 6

X X X X

General

1 2 6

X X

Session Date Time Venue

How to Get the Best from Your Team 13-04-2012 10.00 – 11.00 Seminar Room 2, Education Centre, RBH

Appraisal Update 13-04-2012 11.15 – 12.15 Seminar Room 2, Education Centre, RBH

Appraisal Update 10-07-2012 FULL FULL

Challenging Conversation 10-07-2012 11.15 – 12.15 Seminar Room 2, Education Centre, RBH


Coaching Style to Appraisal 23-08-2012 10.15 – 11.15 Seminar Room 1, Education Centre, RBH


Managing your Workload 18-09-2012 11.15 – 12.15 Seminar Room 2, Education Centre, RBH





How to Get the Best from Your Team 07-12-2012 9.30 – 10.30 Seminar Room 1, Education Centre, RBH

Challenging Conversation 07-12-2012 10.45 – 11.45 Seminar Room 1, Education Centre, RBH

114

Coaching Essentials for Leaders – 1 Day Programme

AIMED AT

This session is aimed at anyone responsible for coaching, mentoring, and leading others. Divisional Managers, AMDs, Consultants, Associate Directors, Divisional Nurses. Matrons, Heads of Departments, Ward Managers and Equivalent. Band 6, Band 7 and above.

AIM The aim of the session is to help leaders improve their skills in goal setting, coaching, performance evaluation, feedback and problem solving. OBJECTIVES By the end of the session participants will have learnt to:

Use coaching to accelerate individual and team progress toward the organisation‟s objectives

Create an environment of trust that accelerates the development of others so that they can more effectively contribute to the organisation‟s goals

Understand and use communication skills that develop self-reliance in others

Understand and apply a four-step coaching process that results in clear agreements and initiates action

Determine situations when coaching is appropriate for helping others reach a higher level of performance


Core Dimensions

1 2 3 4 5 6

X X X X

General

1 2 6

X X X

Date Time Venue








115

Core Leadership Skills

AIMED AT This session is aimed at Matrons, Heads of Departments, Ward Managers and Equivalent. Band 6, Band 7 and above. AIM The aim of the session is to cover leadership skills such as Leadership, Earning Trust, Listening, Goal Setting, Redirecting, Reprimanding and Praising. OBJECTIVES

For experienced managers this will serves as a refresher of how and why they guide and inspire others to high performance.

THERE IS NO FEE TO ATTEND THIS COURSE AND FOR AN INTERNAL CERTIFICATE OF ATTENDANCE. FOR THOSE WISHING TO REGISTER AND GAIN CERTIFICATE FROM THE INSTITUTE OF LEADERSHIP AND MANAGEMENT THERE WILL BE A COST


Core Dimensions

1 2 3 4 5 6

X X X X X

General

1 2 6

X X

Date Time Venue

02-04-2012 9:00 – 4:30 Seminar Room 2, Education Centre, RBH








116

117

Engaging Manager Programme (Half Day Course)

AIMED AT This session is aimed at Divisional Managers, AMDs, Associate Directors, Consultants, Divisional Nurses, Matrons, Heads of Departments, Ward Managers and Equivalent. Bands 7 and above. AIM The aim of the session is to support the development of those who have significant management experience to improve their skills in team leadership and to improve the impact they have in motivating and involving staff and teams. The programme ensures Managers understand the key behaviours required for engagement including LMSQ. OBJECTIVES

The programme will enable you to learn more about the importance of engagement, especially in relation to managing in tough economic times and take away real practical tools to improve your management and leadership impact. You will discover how to quickly and effectively engage staff, measure engagement levels and improve your overall effectiveness by being introduced to the new 360 Leadership and Management Style Questionnaire (LMSQ) and successful case studies.


Core Dimensions

1 2 3 4 5 6

X X X X

General

1 2 6

X X

Date Time Venue

23-04-2012 1.00 – 5.00 TIC Centre

12-06-2012 1.00 – 5.00 TIC Centre

26-06-2012 1.00 – 5.00 TIC Centre

11-07-2012 1.00 – 5.00 TIC Centre

14-08-2012 1.00 – 4.00 Education Centre

118

HRM Skills Sessions

AIMED AT Associate Directors, Matrons, Heads of Departments, Ward Managers and Equivalent Band 6, Band 7 and above AIM The aim of the session is to support Managers and Supervisors in the implementation of good people management practice. OBJECTIVES This session is broken up into 6 parts. Most of the sessions are covered by policy, however the real focus of the sessions is the development of the right attitude and behaviour to support staff and teams in order to ensure best possible service provision whatever our function, to ultimately ensure improved services to our patients, the suite includes some of the following sessions:

Managing Attendance - Is about keeping staff at work and supporting them in keeping good attendance, delivered by the HR Business Managers, Occupational Health and Staff side

Dignity at Work - Is designed to raise awareness of the implications of treating others - whether staff or patients, in a less than positive or equitable manner, delivered by the HR Business Managers and Staff side

Working in Partnership - Is about how we work more productively and effectively with our partner organisations, particularly staff side

Managing difficult staff and Conflict - Is about getting the best out of all our team and handling those situations that provide us with additional challenges

Recruitment and Selection – This is mandatory for all those who recruit staff, delivered by the Employee Services team, these sessions will support Managers in developing effective recruitment and selection skills to ensure we recruit the right staff, with the right skills at the right time

Managing Capability - Managing inadequate performance is one of the most difficult problems that a manager has to deal with. This session aims to assist Managers in managing performance by encouraging staff to perform to the required standard and providing the necessary support and assistance when standards are not met


Managing Attendance

08-03-2012 9.30 – 4.00 Workforce Seminar Room, Bolton Hospital




Managing Capability






Core Dimensions

1 2 3 4 5 6

X X X X

General

1 6

X X

119

Disciplinary and Grievance





Dignity at Work





Recruitment and Selection





Managing Difficult People




120

The Institute if Leadership and Management (ILM) Level 3 Award in

First Line Management

AIMED AT This session is aimed at those who lead or supervise staff and Bands 3, 4, 5, 6. AIM The aim of this skill based programme is to help managers, Supervisors and Leaders to develop the skills and techniques required for management and to understand how coaching can be used as an effective managerial tool for improving performance and development in the work place. OBJECTIVES By studying this qualification those new to management will develop basic management skills and assisting participants in gaining the basic knowledge required at this level. Entrants will be practicing first line managers with the opportunity to meet the assessment demands who perform some managerial tasks. The programme consists of 6 days delivered sessions spaced over 2 months; candidates are expected to complete a number of assignments and a relevant project. Topics cover: Motivating others to perform, developing self and others, leadership, solving problems and making decisions, understanding change in the workplace and decision making. Included in the programme is an ILM development day on Finance, Workforce policies and Managing Risk. REGISTRATION FEE OF APPROX £118+VAT


Core Dimensions

1 2 3 4 5 6

X X X

General

1 6

X X

Cohort Date Time Venue

13 10.09.12 9.00 – 4.30 Education Centre

01.10.12 9.00 – 4.30 Education Centre





121

The Institute if Leadership and Management (ILM) Level 3 Qualification in Workplace Coaching

AIMED AT This session is aimed at Divisional Managers, AMDs, Associate Directors, Consultants, Divisional Nurses, Matrons, Heads of Departments, Ward Managers and Equivalent. Bands 6, 7 and above. Those who have had some experience of delivering workplace coaching or attended Coaching Essentials 1 day event. AIM The aim of the course is to provide participants with practical tools, guidance, skills and the confidence to enable them to become effective coaches in their working environment. OBJECTIVES Coaching for team leaders and FLMs is defined as the process of enabling individuals to acquire the knowledge, skills and techniques needed to perform effectively in their occupational role by motivating, inspiring, challenging, stimulating and guiding them. The coach must be able to recognise the needs of individuals being coached, develop coaching programmes appropriate to meet those needs, and help individuals to achieve to their full potential. Units to cover:

Understanding good practice in workplace coaching

Organising workplace coaching

Undertaking supervised coaching in the workplace ALL 3 SESSIONS MUST BE ATTENDED. THERE IS A FEE OF APPROX £140 FOR REGISTRATION AND MATERIALS


Core Dimensions

1 2 3 4 5 6

X X X

General

1 6

X X


Cohort 1




Cohort 2




122

The Institute if Leadership and Management (ILM) Level 5 Qualification in Workplace Coaching

AIMED AT This session is aimed at Divisional Managers, AMDs, Associate Directors, Consultants, Divisional Nurses, Matrons, Heads of Departments, Ward Managers and Equivalent. Bands 6, 7 and above who have attended the Coaching programme 4 day event. AIM The aim of the course is to provide participants with practical tools, guidance, skills and the confidence to enable them to become effective coaches in their working environment. OBJECTIVES Coaching is defined as the process of enabling individuals to acquire the knowledge, skills and techniques needed to perform effectively in their occupational role by motivating, inspiring, challenging, stimulating and guiding them. The coach must be able to recognise the needs of individuals being coached, develop coaching programmes appropriate to meet those needs and help individuals to achieve to their full potential. Units to cover:

Understanding how management coaching and mentoring can benefit individuals and organisations

Reviewing own ability as a management coach or mentor

Undertaking management coaching or mentoring in the workplace 3 DAY COURSE TO FOLLOW ON FROM COACHING PROGRAMME 4 DAY EVENT – ASSIGNMENT WILL BE REQUIRED. ALL SESSIONS MUST BE ATTENDED


Core Dimensions

1 2 3 4 5 6

X X X

General

1 6

X X


TO BE ARRANGED

123

Management / Team Interventions – on request

AIMED AT This session is aimed at all teams and departments. AIM The aim of the course is to improve team workings and dynamics. OBJECTIVES Known as the Team Charter, it is an event or occasion where a team (without the manager or leader) is brought together to discuss and agree how they will interact and work with each other. A „charter‟ will be produced to which they all sign up to and can be displayed where necessary. This can be particularly useful for teams to:

Understand how they work with each other

The impact of their actions and behaviour on each other

Agree new ways of interaction and working

AIMED AT This session is aimed at all teams and departments. AIM The aim of the course is to improve team workings and dynamics. OBJECTIVES Known as the Myers Briggs Team session, it is an event or occasion where a individuals/ team completes the Myers Briggs Type Indicator, which helps raise awareness of preference and to discuss and agree how they will interact and work with others /each other. A team type will be produced This can be particularly useful for teams to:

Understand how preference affects how they work with each other

The impact of their actions and behaviour on each other

Agree new ways of interaction and working

124

Myers Briggs Type Indicator (MBTI)

AIMED AT This session is aimed at Divisional Managers, AMDs, Consultants, Divisional Nurses, Matrons, Heads of Departments, Ward Managers and Equivalent. Bands 7 and above. AIM The aim of the course is to improve self awareness of leadership style and impact. OBJECTIVES

The MBTI model is particularly useful for:

Understanding and developing yourself

Understanding and developing others

Understanding what motivates others

Understanding others' strengths and weaknesses

Working in teams - by ensuring that all relevant necessary capabilities are represented in the team

Allocating and agreeing tasks and project responsibilities

Agreeing roles and development with others and for oneself

THE DATES FOR THIS COURSE ARE TO BE ARRANGED AS PER INDIVIDUAL

125

Wave Profile

AIMED AT This session is aimed at Divisional Managers, AMDs, Consultants, Divisional Nurses, Matrons, Heads of Departments, Ward Managers and Equivalent. Bands 7 and above. AIM The aim of the course is to assess an individual‟s personal styles and impact.

We can offer a range of psychometric profiling tools including:

Saville Consulting Wave® Professional Styles measures motives, talents, preferred culture and

competency potential in one dynamic online questionnaire. It is designed for use in both selection and

development, transforming the assessment process with the sophisticated use of internet technology

and powerful models of effectiveness in the workplace.

This comprehensive global questionnaire measures the 4 clusters, 12 sections, 36 dimensions and 108

facets of the Wave hierarchical model. Average completion time is 40 minutes.

Wave ® Focus Styles also measures motives, talents, preferred culture and competency potential in

one dynamic online questionnaire. This short, 13 minute questionnaire very powerfully provides 80% of

the validity of Wave Professional Styles.

The Saville Consulting Focus Styles development programme selected the most important facets from

Wave Professional Styles based on their measurement of work competencies and overall measures of

performance and potential.

Wave Performance 360 online assessment enables a range of relevant individuals to rate a colleague‟s

performance at work. How an individual perceives themselves and how this compares to other people‟s

perceptions of them is a powerful feedback tool.

THE DATES FOR THIS COURSE ARE TO BE ARRANGED AS PER

INDIVIDUAL

126

Situational Leadership II – To Compliment the Engaging Manager

Programme

AIMED AT This session is aimed at individuals in leadership roles, including executives and managers at all levels. Divisional Managers, AMDs, Consultants, Divisional Nurses, Matrons, Heads of Departments, Ward Managers and Equivalent. Bands 6, 7 and above. AIM The aim of the course is enable leaders to improve their skills in goal setting, coaching, performance evaluation, feedback and problem solving. OBJECTIVES

By the end of the programme delegates will be able to:

Diagnose the development levels of their employees and choose the appropriate leadership style

Increase the frequency and quality of conversations about performance and development between themselves and their direct reports

Create a communication model for all levels of the organization to support cultural change and move toward a high performance organization

Become flexible leaders who are highly skilled at goal setting, coaching, performance evaluation, active listening, feedback and proactive problem solving

Increase individual and organizational accountability by linking goals and planned intentions to an action plan

Identify the frequency with which they use specific leader behaviours in one-to-one situations with the people they lead, using the Leader Action Profile (LAP) assessment. In addition, employee satisfaction is measured to indicate the appropriateness of those behaviours.

THERE WILL BE A CHARGE FOR MATERIALS


Core Dimensions

1 2 3 4 5 6

x x x

General

1 6 X x

127

Staff Development

128

Appraisee Training

AIMED AT This session is aimed at all staff. AIM The aim of this course is to enable participants to prepare for and participate fully in the appraisal interview. PRE COURSE It is useful to consider current role and career aspirations. POST COURSE Part of the vision about lifelong learning is the ethos that NHS staff are entitled to work in an environment, which equips them with the skills to perform their current jobs to the best of their ability, developing their roles and career potential, with all staff having appraisal and personal development plans.


Core Dimensions

1 2 3 4 5 6

X X X

General

1 2 3

X

Date Time Venue



















129

Customer Service

AIMED AT This session is aimed at all staff. AIM The aim of this session is to focus on promoting good Customer Service in a changing NHS. Customer service is an interactive session focusing on promoting good Customer Service in a changing NHS. OBJECTIVES By the end of the session participants will:

Understand the importance of developing excellent communication skills with the wide variety of customers we face day to day in our roles


Core Dimensions

1 2 3 4 5 6

X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X X X

General

1 2 3 4 5 6 7 8

X X X X X X X

Date Time Venue











130

Development Opportunities for Staff in Bands 1 - 4

AIMED AT This is aimed at all staff bands 1 – 4. Always wanted to study for a qualification but been put off by the cost? If you‟re looking to gain new skills relevant to your job or career progression within the NHS then look no further! External funding is available on many courses for staff in Bands 1 – 4 through Skills for Health, Train to Gain, ESF etc. Examples of the courses staff have accessed so far include:

Literacy and Numeracy Level 1 and 2

NVQ Level 2 in Customer Services

AAT – Accounting Course

Counselling Concepts

CIPD Courses

AMSPAR – Certificate in Medical Terminology Levels 2 and 3

PTTLE – Preparing to Teach in the Lifelong Learning Sector

Apprenticeships Level 2 and 3 in Business Administration


Core Dimensions

1 2 3 4 5 6

X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X X X

General

1 2 3 4 5 6 7 8

X X X X X X X


Influence with Impact 25-04-2012 9.15 – 4.30 Training Room 1, Pikes Lane Health Centre

Personal Effectiveness 28-05-2012 9.15 – 4.30 Seminar Room 1, Education Centre, RBH

Effective Minute Taking 19-06-2012 9.15 – 4.30 Training Room 1, Pikes Lane Health Centre

QCF Level 2 in Business and Administration

131

AIMED AT This NVQ is aimed at all Band 1 – 4 staff. AIM AND OBJECTIVES To allow participants to learn, develop and practice the skills required for employment and or career progression in business administration sector. You will be expected to build a portfolio of evidence to prove your competent skills in administration as well as a sound underpinning knowledge and understanding. To do this you will work with an assessor who will plan, review, guide and support you throughout the programme. The NHS Knowledge and Skills Framework (KSF) You will be able to use evidence generated for your NVQ towards your KSF post outline as it will demonstrate your current skills and knowledge. Therefore you will only need to map this evidence to your post outline. If you are in Bands 1 - 4 the qualification is funded through IIH (Invest in Health) This is a development opportunity which will benefit the individual, your team and the Trust. The NHS Knowledge and Skills Framework (KSF) You will be able to use evidence generated for your NVQ towards your KSF post outline as it will demonstrate your current skills and knowledge. Therefore you will only need to map this evidence to your post outline. If you are in Bands 1 - 4 the qualification is funded through JIF (Joint Investment Framework) and therefore the Trust will not incur any costs. This is a development opportunity which will benefit the individual, your team and the Trust.


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X


1 2 3

X X


1 2 3

X X X

General

1 2 3 4 5 6 7 8

X

132

QCF Level 2 in Customer Service

AIMED AT This NVQ is aimed at all Band 1 – 4 staff. AIM AND OBJECTIVES The level 2 certificate in Customer Service aims to build on or recognise good practice in customer service in any industry or to support their technical expertise in any job role, acknowledging the importance of effective communication and service delivery. Anyone dealing with internal or external customers will benefit from gaining knowledge, understanding and experience of dealing with routine and more difficult customers, become confident in their use of language and of the processes designed to make their role effective. Candidates will have the opportunity to improve their own skills and to support others within their team or organisation in the development of excellent customer service. You will be expected to build a portfolio of evidence to prove your competent skills in customer service as well as a sound underpinning knowledge and understanding. To do this you will work with an assessor who will plan, review, guide and support you throughout the programme. The QCF is split into 6 units. There are 2 Mandatory units to complete, with a further 4 optional units to complete the award.

Mandatory Unit 101

Communicate using customer service language (Mandatory)

Mandatory Unit 201

Follow rules to deliver customer service (Mandatory)

Optional Units to select unit from are:

Impression and Image

Delivery

Handling problems

Development and improvement

Deliver reliable customer service

Develop personal performance through delivering customer service

The NHS Knowledge and Skill Framework (KSF) You will be able to use evidence generated for your NVQ towards your KSF post outline as it will demonstrate your current skills and knowledge. Therefore you will only need to map this evidence to your post outline.


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3

X X X

133

Diploma in Health Level 3

AIMED AT The course is aimed at Health Care Support staff AIM AND OBJECTIVES This course will develop your knowledge and skills enabling you to work effectively as a healthcare support worker. The course will complement your work based training and provide you with a nationally recognised qualification in health and social care. The qualification is made up of three pathways; Generic Health and Social Care, Dementia and Learning Disability. Candidates will choose the pathway that is relevant to their work setting. The apprenticeship Framework consists of the Level 3 Diploma in Health and Social Care, Preparing to work in Health and Social Care Level 3, and Key Skills Level 2 (Literacy and Numeracy). Candidates must complete all four parts to achieve the Apprenticeship. Candidates will complete nine mandatory units (28 credits)

Promote communication in health, social care or children‟s and young people‟s settings

Engage in personal development in health, social care or children‟s and young people‟s settings.

Promote equality and inclusion in health, social care or children‟s and young people‟s settings

Principles for implementing duty of care in health, social care or children‟s and young people‟s settings

Principles of safeguarding and protection in health and social care

The role of the health and social care worker

Promote person-centred approaches in health and social care

Promote and implement health and safety in health and social care settings

Promote good practice in handling information in health care settings You will also be required to complete optional units linked to your job role The total credits for this qualification is 58 credits. Candidates will be assessed in the workplace as part of the qualification. Candidates will complete a portfolio showing they have met all the criteria for each unit. Candidates will be required to write assignments and tasks for each unit, and attend study days related to the qualification. There are no formal entry requirements. Your job role will be discussed at the interview to ensure that the role is suitable to enable you to complete the award. Candidates must be over 19 years of age and possess the required literacy skills to complete the assignments and tasks. Literacy and numeracy will be assessed prior to the start of the course. There are opportunities for candidates who require assistance with Literacy and numeracy to attend courses.


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X

134

Electronic Staff Record (ESR) / Oracle Learning Management (OLM) Training

AIMED AT This training is split into 3 parts and is aimed at a variety of staff.

1. OLM Learning Administration AIM The aim of the session is to show the delegate how to record development activities on the system. OBJECTIVES By the end of the session delegates will know how to:

Create classes

Enrol staff classes

Update their status after the class

Enter external development activities on an individual learning record

2. OLM Reporting AIM The aim of the session is to show the delegate how to run reports to show the development activities recorded on the system. OBJECTIVES By the end of the session delegates will know:

Basic information on OLM reports

Understand the parameters or categories used to tailor reports

How to search for and select the parameters you want to use

How to run the reports

How to export the reports into Excel

How to access the learning record of an individual member of staff

3. OLM Learning Administration / Reporting Drop in Sessions (Flexible Duration) These sessions are aimed at those people who have already done one or both of the courses above, and just need a little extra support to get going, or refresh skills already learned. There is no structured teaching, but there will be someone available to help you if you have questions or problems. You can ‟drop in‟ for however long you wish, e.g. ½ hour to brush up on one aspect, or the whole session if you feel you need more support These sessions are not suitable for anyone who has not attended the formal teaching sessions described in 1 and 2 above.

135

Skills for Life - Numeracy

AIM The aim of this programme is:

To provide staff with essential knowledge in numeracy and / or literacy as a basis for learning other skills

OBJECTIVES At the end of the course successful students will have:

Nationally recognised certificate equivalent to GCSE A* – G

Evidence towards Knowledge & Skills Framework

Increased job satisfaction

Assistance with career progression

Confidence and ability to go for other qualifications e.g. NVQ, Diploma, Degree Numeracy Course for Level 1 is 7 weeks x 2 hour sessions on a weekly basis classroom led (for each subject) To complete level 1 and 2 - 10 weeks in total (for each Subject)


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X


1 2 3

X X X


Numeracy – Level 1

21-03-2012 2.00 – 4.00 Discussion Room 2, Education Centre, RBH






Level 1 - Exam 01-05-2012 2.00 – 4.00 Discussion Room 1, Education Centre, RBH

Numeracy – Level 2 08-05-2012 2.00 – 4.00 Discussion Room 1, Education Centre, RBH





136









137

Skills for Life - Literacy

AIM The aim of this programme is:

To provide staff with essential knowledge in numeracy and / or literacy as a basis for learning other skills

OBJECTIVES At the end of the course successful students will have:

Nationally recognised certificate equivalent to GCSE A* – G

Evidence towards Knowledge & Skills Framework

Increased job satisfaction

Assistance with career progression

Confidence and ability to go for other qualifications e.g. NVQ, Diploma, Degree Literacy Course for Level 1 is 7 weeks x 2 hour sessions on a weekly basis classroom led (for each subject) To complete level 1 and 2 - 10 weeks in total (for each Subject)


Core Dimensions

1 2 3 4 5 6

X X X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X


1 2 3

X X X


Literacy – Level 1 27-03-2012 2.00 – 4.00 Discussion Room 2, Education

Centre, RBH

03-04-2012 2.00 – 4.00 Discussion Room 1, Education

Centre, RBH


Centre, RBH

19-04-2012 2.00 – 4.00 Seminar Room 2, Education

Centre, RBH


Centre, RBH


Centre, RBH

138

Level 1 - Exam 08-05-2012 2.00 – 4.00 Discussion Room 1, Education

Centre, RBH


Centre, RBH


Centre, RBH


Centre, RBH


Centre, RBH

12-06-2012 1.00 – 3.00 Seminar Room 2, Education

Centre, RBH


Centre, RBH


Centre, RBH


Centre, RBH


Centre, RBH


Centre, RBH


Centre, RBH


Centre, RBH

139

Foundation Profile for Nurses

AIMED AT This session is aimed at newly registered Practitioners. The Foundation programme for Newly Registered Practitioners is a package to be used within the Preceptorship period to support the newly registered practitioner to become a confident and competent member of the clinical team. The pack is also available to those registered practitioners returning to practice after a period of absence/ maternity leave or new to the Trust. Support is available through your divisional practice development nurse/ team and the Practice Educator Facilitator team.


Core Dimensions

1 2 3 4 5 6

X X X X


1 2 3 4 5 6 7 8 9 10

X X X X X X X X


1 2 3

X X X

General

1 2 3 4 5 6 7 8

X X X X X X X

140

Preceptorship Training

This section has been devised to assist you in your role of becoming a Preceptor whether as a contribution to your PDP or Life Long Learning or as part of your natural progression as a registered nurse within the Trust. For any enquiries please contact the Practice Educators on 390390 Ext 5984

141

Pre-Retirement Course

AIMED AT This NVQ is aimed at people about to retire or recently retired. Bolton Community College is a member of PRAGMA (Pre-retirement Association of Greater Manchester. WHAT YOU NEED TO JOIN THE COURSE You need to complete a pre-retirement form found at the back of the Trust Retirement Policy and also a Bolton Community College form, then send to the Education Centre. A Fin1 form will need completing. HOW LONG IS THE COURSE The course runs for 20 hours in total. COSTS Cost of the course is £250 plus an extra £100 if you decide to bring a friend or companion. This is payable by the Trust. Fees include lunches, refreshments and a group visit offsite. Q1: What can I expect to learn? Retirement is a time of great change, with opportunities as well as practical considerations. The course will allow you to explore possibilities for the future and specialists in their fields will share with you their knowledge and experience - developing a positive attitude to retirement; finance issues; health issues; educational opportunities; leisure activities; voluntary work; new careers etc. Q2: How will I be assessed? All participants will have the opportunity to identify their own learning needs and ensure that these are met where appropriate Q3: What can I do at the end of the course? This course provides you with a college certificate of attendance. Q4: Are there any similar courses? The college offers a wide range of classes and courses for adults of all ages, abilities and interests. For further details please have a look at their prospectus (see related links).

142

Skills ‘Drop In’ Session

AIMED AT This session is aimed at all staff AIM Wanting to practice some clinical skills? Need to improve on what you already do? Well why not access the 'Drop In' sessions advertised below? The list of skills available to practice are:

Ear Examination

Eye Examination

Venepuncture

Cannulation

Basic Life Support

Suturing

Rectal Examination

Breast Examination

Pelvic Examination

Male / Female Catheterisation

Laparoscopic Suturing

143

Continuing Professional Development Information (CPD)

AIMED AT The Continuing Professional Development modules are for all qualified health care professionals. AIM AND OBJECTIVES Life-long learning and Continuing Professional Development (CPD) are key features and requirements for all qualified health care professionals in order to remain up to date with and further develop knowledge and skills for practice. The range of educational opportunities offered enable healthcare professionals to undertake part-time programmes of study at undergraduate or postgraduate level (depending on prior qualifications) to enhance their knowledge and skills to contribute to improved patient care and service development at the same time as achieving academic awards and credit. Please see the Funding Process document for details on how to apply for funding. Funding is available for staff to access studies at the following universities:

Salford

MMU

University of Manchester

University of Bolton

144

IT Training

All IT course information is available on the IT Intranet Training page

145

Application Training – e-Type Typing Tutor

AIMED AT

All staff who use a computer and would like to learn this useful time saving and service improving skill. Please Note: This is only for access to the e-learning materials for staff to develop their typing skills, and no tutor support is allocated. AIM If you use a computer at work but cannot touch type (typing with all of your fingers and without looking at the keyboard) then these learning materials may be of use to you. The learning materials („e-type Professional‟) are an online typing course which will have you touch typing faster and more accurately within two or three months by undertaking regular short practice sessions. The practice sessions are done at your own pace at work, home or anywhere that has a broadband connection. OBJECTIVES

Reduce keyboard errors in e.g. typed care plans and medical notes thus improving overall data quality

Increased competence to use the keyboard, improving speed and accuracy

Gain skills and become more efficient, enjoy using a computer TO BOOK ONTO A COURSE To register interest Email [email protected]


146

Application Training – MOST (Microsoft Office Skills Training)

The NHS MOST Programme offers NHS Staff and NHS Contractors the opportunity to learn and achieve

official Microsoft Certification completely free of charge in the following Microsoft applications:

Word Specialist

Excel Specialist

Outlook Specialist

PowerPoint Specialist

Access Specialist

Word Expert (must previously have achieved Word Specialist)

Excel Expert must previously have achieved Excel Specialist)

AIMED AT All staff who would like to gain a qualification in a module and have completed one of the following:

Completion of the Ready for MOST materials

Have achieved ECDL or equivalent

Sufficient experience of application (tested via online training needs analysis assessment).

AIM To provide staff with recognised qualification in the Microsoft application(s), required to support their role or personal development TO BOOK ONTO A COURSE To find out more about the modules, course timescales and duration visit the IT Training Section of the Intranet. To register interest in obtaining a qualification Email [email protected]


147

Application Training – NHS EITS (Essential IT Skills)

AIMED AT All staff who require using a computer as part of their work and would like to feel confident in using a computer. The course will help users feel confident in using a computer and will provide them with all the essential skills required in their role. It will also ensure users understand their responsibilities in keeping patient information confidential on a computer AIM The skill based assessment lets users demonstrate their competence using a simulation of a computer that they will be expected to use at work. The results of this assessment are using to create a learning plan through the learning tutorials within the module. OBJECTIVES By the end of the course participants will be have gained:

Mouse skills

Keyboard skills

Using Windows

Working with Applications

File Management

Web Skills

E mail skills TO BOOK ONTO A COURSE To register interest Email [email protected]


148

LE2.2 iPM (iSoft Patient Management) – Admissions, Discharge and

Transfers

AIMED AT This session is aimed at Health Care Assistants, Ward Clerks, Nursing and Midwifery Staff. AIM The aim of LE2.2 iPM (iSOFT Patient Management) – to support planning, delivery and recording of healthcare. . OBJECTIVES By the end of the session participants will be able to:

Recognise the importance of confidentiality and data security

Use a smartcard

Complete a PDS (Patient Demographic Spine) trace successfully

Create a referral

Create and record an attendance

Record the scene by information

Record a discharge / admission to hospital

Code and A&E attendance TO BOOK ONTO A SESSION Email [email protected]


149

LE2.2 iPM (iSoft Patient Management) – Clinic Set Up

AIMED AT This session is aimed at Administrative staff required to manage and amend clinics. Staff are only able to attend this course following agreement between their manager and the IT Training Department. OBJECTIVES By the end of the session participants will be able to:


Use a smartcard

Open both the Clinic Management tools - Outpatient Clinic Set-up and Outpatient Clinic Diary Manager.

View clinic templates

Add a new and appropriate clinic template to the system (Session template or Custom template).

Edit an existing clinic template

Edit an existing clinic session for a particular day e.g. extending sessions, cancelling time slots.

Understand the codes that are used in the processes and why TO BOOK ONTO A SESSION Email [email protected]


150

LE2.2 iPM (iSoft Patient Management) – Contact

AIMED AT This session is aimed at CAMHS and Therapies Staff who are required to record and input patient data as part of their job role. OBJECTIVES By the end of the session participants will be able to:


Use a smartcard


Create a referral

Create and record a contact

Book multiple contacts

View a patients contact history

Record an appropriate RTT status

TO BOOK ONTO A SESSION Email [email protected]


151

LE2.2 iPM (iSoft Patient Management) – Creating Clinical Letters

AIMED AT This session is aimed at Medical Secretaries and clinical staff who create clinical correspondence. OBJECTIVES By the end of the session participants will be able to:


Use a smartcard


Create an outpatient attendance letter

Use optional paragraphs

Create a patient clinical letter

Finalise a letter

Copy and mark as obsolete

Send correspondence to the GP printer

View clinical correspondence TO BOOK ONTO A SESSION Email [email protected]


152

LE2.2 iPM (iSoft Patient Management) – Enquires and Casenote

Tracking

AIMED AT This session is aimed at Clinical staff who are required to view / input patient information contained within LE2.2 for their job role. Clerical Staff who are required to view and/or input patient information contained within LE2.2 for their job role or who are required to locate and transfer casenotes. AIM The aim of LE2.2 iPM (iSOFT Patient Management) – to support planning, delivery and recording of healthcare. . OBJECTIVES By the end of the session participants will be able to:


Use a smartcard


Enquire and view patient‟s activity.

Locate casenotes

Track casenotes using both single and batch functions TO BOOK ONTO A SESSION Email [email protected]


153

LE2.2 iPM (iSoft Patient Management) – Immediate Discharge

Summaries (IDS)

AIMED AT This session is aimed at all Doctors and some Nurses for production of IDS. Nurses, Health Care Assistants and Medical Secretaries for viewing. OBJECTIVES By the end of the session participants will be able to:

Input Electronic production and view Immediate Discharge Summaries (IDS) to support patient care

Input patient allergies and health issues

Create IDS following the knowledge tree

Print IDS as a hard copy and copy to GP Correspondence printer

Edit an existing IDS

Cancel an IDS

See the history of an IDS TO BOOK ONTO A SESSION Email [email protected]


154

LE2.2 iPM (iSoft Patient Management) – Inpatient Waiting List

AIMED AT This session is aimed at Medical Records Staff, Reception staff, Booking Staff responsible for booking inpatient / day case episodes. OBJECTIVES By the end of the session participants will be able to:


Use a smartcard


Create an inpatient waiting list entry

Record a TCI

Record an appropriate RTT status

Use the system in conjunction with operational guidelines TO BOOK ONTO A SESSION

155

LE2.2 iPM (iSoft Patient Management) – Outpatient Appointments / Waiting Lists and Referral

AIMED AT This session is aimed at Medical Records Staff, Reception staff, Booking Staff responsible for booking appointments or adding patients to waiting lists. OBJECTIVES By the end of the session participants will be able to:


Use a smartcard


Create a referral

Create a waiting list entry

Edit a waiting list entry

Book appointments and appointment through the waiting list

Edit an appointment

Cancel and appointment through the waiting list

Access day clinic view



156

LE2.2 iPM (iSoft Patient Management) – Viewing Clinical Letters

AIMED AT This session is aimed at Clinical Staff who do not create correspondence but need to view correspondence for the purpose of patient care. OBJECTIVES By the end of the session participants will be able to:


Use a smartcard

View clinical correspondence through patient record enquiry TO BOOK ONTO A SESSION Email [email protected]


157

LE2.2 jCM (iSoft Clinical Management) – Immediate Discharge

Summaries (IDS)

AIMED AT This session is aimed at all Doctors and some Nurses for production of IDS. Nurses, Health Care Assistants and Medical Secretaries for viewing. OBJECTIVES By the end of the session participants will be able to:

Input Electronic production and view Immediate Discharge Summaries (IDS) to support patient care

Input patient allergies and health issues

Create IDS following the knowledge tree

Print IDS as a hard copy and copy to GP Correspondence printer

Edit an existing IDS

Cancel an IDS

See the history of an IDS TO BOOK ONTO A SESSION Email [email protected]


158

LE2.2 jCM (iSoft Clinical Management) – Ordering and Viewing

Results

AIMED AT This session is aimed at all Doctors, Sisters, Staff Nurses, Midwives and Assistant Practitioners. Health Care Assistants can attend the Ordering Session and be given access rights to Order Microbiology tests only after their Manager has agreed it with the Registration Authority office. OBJECTIVES By the end of the session participants will be able to:

View results, manipulate with various date ranges and views (e.g. trend, summary, report by order view)

View orders, patient information, documents and summary

Place an individual order

Place an order from specific order sets

Place a Microbiology order

Place an order for a Phlebotomist

Add specimens

Cancel an order

Acknowledge a result (specific staff only)

Log into the live system using own smartcard

Create patient list in live system



159

ORMIS Theatre Management System

AIMED AT This session is aimed at Medical Secretaries, Ward Clerks and Elective Access Team. OBJECTIVES By the end of the session participants will have:

Been provided access to ORMIS via a smartcard

View Theatre Listings and change order of lists if required

Input other administration information including waiting lists and bookings TO BOOK ONTO A SESSION Email [email protected]


160

PACS Web Browser

AIMED AT This session is aimed at Doctors, Specialist Nurses, Senior Therapy Staff some Specialist Nurses (by agreement of PACS Project Management). For staff who require training on CRIS please contact Julie Bower/Alan Metcalf ext 5957 AIM Picture Archiving and Communication System (PACS) is a Web Browser based application which allows the digital storage and distribution of Radiology images across the Trust. OBJECTIVES By the end of the session participants will be able to:


Find a patient

View the work list

See all images and use mouse functions to amend images temporarily

Amend the views / display, view icons and maximize screen

View key images

Play images in cine film format TO BOOK ONTO A SESSION Email [email protected]


161

Library

The dates for all these courses are available on the library services page on

the Intranet

162

Cochrane Library

AIMED AT This session is aimed at all staff and NHS Students on placement. AIM The aim of this session is to introduce the Cochrane Library for finding systematic reviews and other published information on the effectiveness of healthcare interventions. OBJECTIVES By the end of the session participants will have covered:

What is the Cochrane Library?

Search techniques

Basic interpretation of statistics relating to systematic reviews

Managing results (saving, printing, e-mailing)

Document supply

163

Critical Appraisal: An Introduction

AIMED AT This session is aimed at Clinical staff. AIM The aim of this session is to give an introduction to the concept of critical appraisal and how to use a checklist to appraise a piece of published clinical research. OBJECTIVES By the end of the session participants will know:

What is a critical appraisal

Where to find evidence based information

Checklist for appraisal

Use of a checklist to appraise a piece of evidence

164

Healthcare Databases Advanced Search

AIMED AT This session is aimed at all staff and NHS Students on placement. AIM The aim of this session is to introduce the Healthcare Databases Advanced Search for finding published health-related information. OBJECTIVES By the end of the session participants will have covered:

What is Healthcare Databases Advanced Search?

Search techniques


Document supply

Registering for NHS Athens

165

Library Induction

AIMED AT This session is aimed at all staff and NHS Students on placement. AIM The aim of this session is to introduce staff and students to Library Services; to refresh the knowledge of staff and students who may not have used the service for a while. OBJECTIVES By the end of the session participants will have covered:

Registration

Orientation to the Library

How to use PCs, printers and the photocopier

Services on offer

Resources on offer

How to register for NHS Athens

166

NHS Evidence and Health Information Resources

AIMED AT This session is aimed at all staff and NHS Students on placement. AIM The aim of this session is to introduce the NHS Evidence search engine and related Health Information Resources for finding high quality, evidence based health-related information. OBJECTIVES By the end of the session participants s will have covered:

What is NHS Evidence?

Search techniques


Document supply

Registering for NHS Athens

167

Pub Med: An Introduction

AIMED AT This session is aimed at all Clinical staff. AIM The aim of this session is to introduce the Pub Med database for finding published clinical research. OBJECTIVES By the end of the session participants will have covered:

What is PubMed?

Basic search techniques

Advanced search techniques eg use MeSH terms


Document supply

Documents

Organisational Development and Learning Department ... · Organisational Development and Learning Department Training Directory (Updated on 24th July 2012)