Organisational Behaviour 1 Introduction

7/29/2019 Organisational Behaviour 1 Introduction

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Organizational

Behaviour

Daniel AdjeiIntroduction (U & Class)


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Contents

Organizational Behaviour

Introduction to Organizational Behaviour

Introduction to Organization Design

Introduction to Interpersonal Behaviour

Learning

Introduction to Personality

Introduction to Emotions

Motivation


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Contents

Leadership Organizational Stress

Introduction to Organizational

Communication Introduction to Organization Culture

Organizational Conflict

Power and Politics

Introduction to Groups and Teams

Organization Change and Development


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Introduction

It is essential to understand the interplay oforganization and individuals in the

organization.

It is important to understand the individualaspects, the aspects of a group as well as

the organization.

Any professional, who enters an

organization needs to have a good

understanding of organizational behavior,

in order to work efficiently and effectively4


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Objectives of studying the

subject:

After studying this subject, you should be

able to:

Understand the basics of organizational

behaviour

Gain knowledge about interpersonal

behaviour

Learn to identify and manage

organizational stress.

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Objectives of studying the

subject: Explain different types of groups and

teams

Know different types of organization

culture

Understand the theories of power and

politics.

Understand the aspects related to

organizational development and change.6


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Introduction to

Organizational Behaviour People work together towards common

goals or interests

The very first organizations we see in our

lives are family, schools, small clubs etc

An organization is considered to be a

group of two or more people

who consciously contribute their efforts

towards the achievement of certain goals.7


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Introduction

Organization and behaviour, which means

understanding the organization and

Understanding behaviour of people in the

organization.

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Concept of Organizational

Behaviour (OB) Is the study and application of knowledge

about how people, individually and groups

behave as individuals as well as in groupsin the organizations.

Its main purpose is to build better

relationships by achieving individualobjectives, group objectives, organizational

objectives and at last, social objectives.

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Micro & Macro view of OB

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Importance of Organizational

Behaviour Understanding of self and others

Motivation of human resources

Effective communication

Effective organizational climate

Good human relations

Introduction of change in the

organization

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Key Elements of

Organizational Behavior

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Key Elements of

organizational Behavior Cont People who come together to achieve some

specific goals

To accomplish an objective, need a structure

There is clear flow of authority and

responsibility, chain of command, division

of labour,

People use technology to produce the

required goods and services.13


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Key Elements of

Organizational BehaviorPeople :

People are the most important resource of

an organization.

Every Individual employee who has to

perform the tasks assigned to him

Dyadic relation ships such as superior-

subordinate interactions, employee and

employer relations, employee and

employee relations etc. 14


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People :

Groups and teams who have the

responsibility of getting the job done, and

People outside the organization such ascustomers, suppliers, distributors and

government officials.

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Structure

Hierarchy of Authority

Division of Labor

Span of Control

Specialization

Formalization

Centralization


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.

Progress is a process. Great trees take time to

grow. Great ideas take time to show. One day at

a time we live. One block at a time we build.One step at a time we move. Some rush and

crash; others sit and rot. You! Move. Move by

faith. Take that step. Lay that block. Though

the vision tarries, it shall surely come to pass.Dont give up! Its not over. Jehovah is your

guide. Press on, friendyoure getting there!!!

Dr. MENSA OTABIL17


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Role of Managers in OB Henry Mintzberg, conducted a survey on

five executives to determine what

managers do while carrying out their jobs

He concluded that managers perform 10different and highly related roles that are

attributable to their jobs

He then categorized these ten roles intothree broad categories i.e., interpersonal

role, informational role and decisional role.

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Let us have a close look at these

roles:Interpersonal role :

This role deals with maintaining good

relations between the employee and theemployer, and the employee and the

employee, internal and external groups

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Managers perform 3:

One: interpersonal role:FigureheadCEOs

LeaderMahatma Gandhi, Winston

Churchill, Adolf Hitler, Nelson Mandelaare world leaders and Ratan Tata of TATA

Steels, Bill Gates of Microsoft

Liaisonthe manager acts as a networkthat gathers the information, exchanges it

with others and develops its knowledge

base. 20


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Managers perform 3 interpersonal role: Two:

Informational Roles

The importance of information sharing and

handling:

Monitor

Disseminator

Spokesperson

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Managers perform 3 interpersonal role:

Three: Decisional Roles

Entrepreneur

Disturbance Handler

Resources Allocator

Negotiator

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Summary Let us now recall the main points of the

unit discussed:

We have discussed the meaning and

concept of organizational behaviour, its

evolution from different disciplines, the

importance of studying OB for managers.

we have talked about the 4 determinants ofOB; people, technology, structure and

environment.

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Summary

We have learnt about the classification of

roles given by Henry Mintzberg:

(a) interpersonal role

(b) informational role and

(c) decisional role, and their sub

classifications.

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Facebook

Strategic Thinkers

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The End

Any Questions

Thank you for time and attention

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Foundations or Approaches to

Organizational Behavior OB is an applied behavioral science, which

has emerged out of a variety of social

science disciplines such as, Psychology,Sociology, Social Psychology ,

Anthropology, Political Science,

Economics etc

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An Interdisciplinary

Approach Interdisciplinary approaches to OB:

(a) Psychologyit is the science or study of individual

human behaviour,

(b) Sociologythe study of group human behaviour

(c) Social-Psychology- this studies the influence of

people on one another

(d) Anthropologyit is the study of human race andculture

(e) Political sciencebehaviour of employees in the

political environment

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Scientific Management

Approach:F. W. Taylor, the father of Scientific

Management, through his research and

observations, devised a new theory onscientific principles. The primary concern

of the scientific management approach was

to increase the efficiency of the workerthrough job design and appropriate training

of the workers.

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Scientific Management

Approach Taylor aimed at to increasing

organizational efficiency. Taylor justified

that organizational efficiency could beachieved through proper job design, proper

selection and training of personnel and fair

wage incentive system.

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H R (S ti )


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Human Resources (Supportive)

Approach:

In 1924, Elton Mayo, identified and carried out

some experiments to analyze the importance of

human relations at work.It is from here that even OB came into the

scenario, as OB also studies about human

behaviour at work.

The Human Resource Approach is concerned

with the growth and development of people,

because people are the central resource of any

organization. 31

( i )


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Human Resources (Supportive)

Approach:

The human resource approach means that

better people should achieve better results.

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Contingency Approach:

Argue that the external environment and

many aspects of the internal environment

influence the structure of the organization, aswell as the process of management.

Effective management will vary in different

situations depending on the individual and

groups, the nature of jobs, type of technology

being used, the type of environment in the

organization and its structure.

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Systems Approach:

The organization is also a system

consisting of various sub-systems such as

Human Resource department, marketing,finance, production department etc.

Systems theorists describe the organization

as open to its external environment,receiving certain inputs from the

environment such as human resources, raw

materials 34


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Systems Approach:

Engaging in various operations to

transform those raw materials into finished

products, and finally producing theoutputs into a finished product that is

ready to be sent to the environment for

consumption.The modern theorists view organizations

as open systems surrounded by their

external environment. 35


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Challenges and Opportunities

for OBGlobalization

Implications for managers

Managing workforce diversity: I F M

Stimulating innovation and change :

IFM

Improving ethical behavior: IFM

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Glossary

CompensationPayment made to employees for their

work

CultureValues universally shared by people

DictatorshipAutocracy, absolute rule

Dyadicrelationshipsrelationships among people in

different positions

EntrepreneurA person who starts his own venture

ExpatriateA person who is sent abroad for some

foreign assignment

PerceptionAwareness, observation

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Organisational Behaviour 1 Introduction