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Oregon Transitional NG9-1-1Quarterly Update
Frank Kuchta, 9-1-1 Project Portfolio Manager
Pat Lustig, NG9-1-1 Project Manager
Michael Gurley, NG9-1-1 Deputy Project Manager
APCO/NENA Annual Fall Training Conference
October 11, 2017
GIS Data Preparation
Call RoutingCarrier Improvements
NG9-1-1 Core Services
Security Services
Phase 1 Phase 2 Phase 3
Standards Development
Existing Data Analysis
Develop GIS
Business Case Process Development
Procurement
Data Improvement
• Validate & Correct Geography & Attribution• NENA Defined NG Data Layers
Provision for NG9-1-1 Use Operational Maintenance
PIDF-LO
Digital Call Delivery Analysis
Procurement Provision Digital TrunksActivate to LNG
NG Ready
ProcurementCore Service Provisioning
LIS, LNG, BCF, LVF, ESRP, ECRF, SI, LSRG, LPG
Procure Proactive Event Management Services
RegulatoryModifications
Development of Call Delivery Requirements
Oregon Transitional NG9-1-1
Identify NG 9-1-1 Alternatives,Develop Preliminary Design, Deployment Phases,
Timelines & Costs
Core Services Ready
• Functional ESInet• Improved Call Routing• Core Services Functional• ALL PSAP CPE NG Ready• Integrated Text-to-9-1-1
Implement Event Management Services
In Progress Not Started
• Discrepancy Reporting & Correction
TransitionActivities
State CIO Stage Gate Initiation
PSAPReadiness
Develop Call Routing
Business Case
Develop Core Svcs.Business
Case
Core Svcs. Maintenance
MPLS to ESInetTransition
Network Capability Assessment
(If needed)Procure Enhancements
Identify Contract Modifications (If Needed)
Provision/Scale Network Services Operational Maintenance
PSAP Operational Planning & Engagement
PSAP Operational Planning & Engagement
PSAP Operational Planning & Engagement
PSAP Operational Planning & Engagement
CPE Upgrade Project (Ongoing Lifecycle Replacement)
Install NG9-1-1 CPE Feature Gaps
i3 Capable
CPE
Web Based Text-to-9-1-1
CPE Capability Evaluation
Tier 1 Monitoring & Triage
PSAP Operational Planning & Engagement
PSAP Operational Planning & Engagement
Develop Detailed Design
CPE IntegratedText-to-9-1-1
Procurement Provision Integrated Text-to-9-1-1
Enable for NG9-1-1 Use CPE Maintenance
Develop Business
Case PSAP Operational Planning & Engagement
StatewideRFP for CPE
Combined Scope???
- Collected Input on Oregon’s Transitional NG9-1-1 Plan:• National NENA & APCO Conferences• Conversations & Lessons Learned with other States
- Participated in Vendor Knowledge Sharing Opportunities
- Promoted NG9-1-1 Planning:• State Stakeholders: Legal, Procurement and IT
- Further Developed PSAP CPE Lifecycle Management Planning• i3/NG9-1-1 Ready State
- Further Refined Transitional NG9-1-1 Plans
Progress
GIS Data Preparation
- GIS Staff Resource Challenges: • Statement of Work Development
- Vendor Knowledge Sharing:• Industry Offerings and Lessons Learned• ROM - Estimated Timeline and Costs
Integrated Text-to-9-1-1
• Evaluating Opportunity to Leverage Existing ALI Network for Delivery of Integrated Text Services
• Aligning CPE Lifecycle with Integrated Text Deployment• Approximately 90% of Existing CPE is Text Capable Today
• Determining State IT Oversight & Procurement Requirements
Funding Opportunities
Department of Commerce, NTIA - Next Generation Advancement Act of 2012:
• Will offer up to $110M (max. $500k per state) grants intended to help states and local jurisdictions upgrade PSAP NG9-1-1 capabilities
• A notice of proposed rulemaking was published outlining the draft proposed regulations with awards taking place in 2018
• Distributed according to a formula based on state populations and public road mileage
NG9-1-1 Act of 2017 (Potential Funding): • Provide grant funding for the purposes of upgrading to NG9-1-1• Proposed regulations and funding amount - TBD (est. 2018)
Funding Opportunities
Application Process:
• Business Need/Opportunity Assessment Information• Model State Plan• Business Case
Complex Change
Elements needed to manage complex change…
Vision Action Plan Resources Skills Incentives =++++ Change
Adapted from: “Playing Nice in the Sandbox – Kim Ratz & Knaster T. (1991)
Planning Opportunity
Planning Opportunity
Facilitated Workshop:
• Identify a Common/Accepted Definition of what NG9-1-1 is and will Provide all Oregon PSAPs:• Provides Focus and Vision • Defines Conceptual Capabilities for Oregon’s NG9-1-1 Services & Technology • Provides Context for Future Decision Making
• Develop a list of PSAP Issues, Needs and Priorities from an 9-1-1 Services Perspective:• Ensures Alignment of Technology Improvement Needs• Provides Baseline for Prioritized Technology Investments
Logistics:
• No Planned Date at this Time • No More than One Business Day• Workshop to be hosted in Salem• Participation Limited to PSAP Representation
Planning Opportunity
• Advisory Committee Determine Workshop Value from PSAP Perspective
• Advisory Committee Provide Proposed Dates, Roles & Participants for Workshop
• Continue to Collect Input on the NG9-1-1 Transitional Approach
• Onboarding of Two Additional GIS Program Staff
• Continue Evaluation of Existing MPLS Network to Support Integrated Text-to-9-1-1 Services
Next Steps
Q&A
• NENA anticipates achieving ANSI certification within 2018
• 9-1-1 authorities and private-sector companies see i3 as the standard for NG9-1-1
• Industry is producing and marketing products and services based on the i3 standard
• Canada has adopted i3 as the NG9-1-1 standard
• i3 standard has been used as the basis for several European NG1-1-2 systems
• Across the country, 9-1-1 authorities are issuing RFPs for i3 compliant NG9-1-1 solutions
NENA i3 Standard