ORS 182.472 Semi-Independent Agency Report to the

Governor & Legislative Assembly

Oregon Board of Optometry

Due: April 1, 2020

Board Members:

Derek Louie, OD, President Lauren Hunt, OD, Vice President

Douglas Walker, OD Ami Halvorson, OD

Renee Klein, Public Member

Executive Director: Shelley Sneed

1500 Liberty Street SE, Suite 210, Salem, Oregon 97302—www.oregon.gov/obo

Preface: Pursuant to ORS 182.472, the following is the biennial Semi-Independent Agency Report for the Oregon Board of Optometry, which is required on April 1st of each even numbered year. This report covers the 2017-19 biennium.

This report has been submitted to the Governor, President of the Senate, Speaker of the House of Representatives and to the Legislative Fiscal Office (Kim To and Meg Bushman-Reinhold). It is also posted on the Board’s website.

Please direct inquiries to the Board’s offices located at: 1500 Liberty Street SE, Suite 210, Salem, OR 97302 or via email to Optometry.Board@oregon.gov .

Table of Contents Section I: 2017-19 Financial Review

Section II: Budget Comparison

Section III: Rule making activities

Section IV: Consumer Protection

Section V: Licensing and Discipline

Section VI: Other Board Activities

Attachments:

2017-19 Financial review and board response

Budget to actual comparison (with 2019-21 projected budget)

Licensing & compliance spreadsheet

Agency operations table

Board best practices self-assessment

Consumer notice

Contact lens flyers (English and Spanish)

Board applicant matrix

1 | P a g eOREGON BOARD OF OPTOMETRY 2020 GOVERNOR’S REPORT

Section I – Financial Review

Per state statute, the Oregon Board of Optometry (OBO) is required to have an audit or financial review after each biennium. OBO has elected to have financial reviews for the past several biennia. This year OBO contracted with Powers CPA, LLC to conduct the financial review on behalf of the Board. Attached is a copy of the final report, as well as the Board’s response to the report.

A copy of the report and the financial statements were filed with the Secretary of State’s office on January 26, 2020.

OBO is due for an IT risk assessment and is scheduled for spring 2020. IT services are provided to OBO by DAS. Thentia, the new licensing system vendor went through OSCIO and ESO review prior to the 7/1/19 system implementation.

2 | P a g eOREGON BOARD OF OPTOMETRY 2020 GOVERNOR’S REPORT

Section II: Budget Comparison

The Board’s primary income source is related to its licensing activity. Total 2017-19 biennial income was $683,383, which was 1% higher than the Board’s final amended biennial budget. Active license fee income was 3% less than budgeted. New license application income was 17% higher than budgeted. New license application increases could be attributable to the improved economy and Oregon becoming a very attractive place to live. Many Pacific University optometry new graduates, as well as out of state optometry graduates, enter into residency programs in Oregon after they complete their degree. That means that they are required to get licensed in order to complete their residency. They don’t always stay in the state after the residency, which means that they don’t renew their licenses after initial licensure.

Personnel and related costs are 97% of the biennial budget. Total expenses for the 2017-19 biennium were $734,898, which left a net loss of $51,515. The budget was projected to have a net loss of $92,474, so the Board outperformed its budget expectations significantly. The Board passed an amended biennial budget, which included fee increases as of 1/1/2019.

Over time the Board’s expenses have increased. The primary cost drivers are personnel and related costs, as well as IT and related services. The Board implemented an online licensing system in the 2015-17 biennium. That system had a monthly licensee fee as well as monthly DAS storage fees—the system was housed on dedicated servers in DAS.

On July 1, 2019, the Board implemented a new online licensing system. That system has the same monthly fee, but is a cloud based system, so doesn’t have any additional data storage fees. The online licensing systems rely on credit card payments, so the Board’s credit card processing fees have increased due to increased use of credit cards for licensing payments. Five years ago the Board didn’t accept credit cards, so has made great strides in IT implementation and licensing efficiency.

In order to meet the requirements of ORS 182.462(2), the Board passed the 2017-19 budget on February 10, 2017 after having a public hearing. All licensees and the Board’s notification list were notified of the hearing date and the opportunity for public comment. No comments were received and the Board unanimously approved the budget.

The revised 2017-19 budget was adopted at the Board’s August 23, 2018 meeting after doing the required public notice and hearing.

3 | P a g eOREGON BOARD OF OPTOMETRY 2020 GOVERNOR’S REPORT

Here is an overview of the 2017-19 and 2019-21 beginning and ending balances:

2017-19 Actual/Reported

2019-21 Projected/Adopted

Beginning Balance $ 294,967 $242,047 Net Income/Loss $ (52,920) $ (53,561) Ending Balance- $ 242,047 $ 188,486

.

4 | P a g eOREGON BOARD OF OPTOMETRY 2020 GOVERNOR’S REPORT

Fee Changes and Justification

Type of Annual Fee (as of): 6/30/09 6/30/11 6/30/13 6/30/15 6/30/17 1/1/19

Active license annual renewal $243 $243 *$243 $298 $300 $348

Active license continuing education renewal $20 $20 *$20 $0 $0 0

Active license disciplinary renewal $35 $35 *$35 $0 $0 0

Additional office license $45 $45 $45 **$0 $0 0

Multiple office license $90 $90 $90 **$0 $0 40

Inactive license annual renewal $98 $98 $98 $98 $100 123

Electronic Prescription Monitoring Program (to OHA) annual fee

N/A $25 $25 $25 $25 25

OHA Workforce Survey fee N/A N/A N/A N/A N/A $2

Application for examination and licensure $200 $200 $200 $200 $200 300

Application for endorsement examination and licensure $300 $300 $300 $300 $300 300

Oregon Laws & Administrative Rules exam $75 $75 $75 ***$75 $0 0

Reactivation of license $100 $100 $100 $100 $100 150

Reinstatement of license $100 $100 $100 $100 $100 150

Wall display certificate (optional) $30 $30 $30 $30 $30 40

Certified license verification $20 $20 $20 $20 $20 30

Law & Administrative Rules booklet (free on website) $25 $25 $25 $25 $0 0

List of licensees (free on website without addresses) $25-$50 $25-

$50 $25-$50 $25-$50 $25-$50 $30-$60

Failure to notify Board of practice locations $50-$200 $50-

$200 $50-$200

$50-$200

$50-$200

$75-$200

Active license late fee (licensure, CE, CPR lapse, late payment) $50-$200 $50-

$200 /$50 $50-$100

$50-$200

$75-$200

Late renewal fee – Inactive license $50-$200 $50-$200 $15 $15 $15 25

National Background check fee (new as of 4/1/16) $0 $0 $0 $0 $45 45

*Combined into one-line item for 2011-13 with no fee increase**Fee eliminated as of 1/1/14

***Exam no longer administered through OBO; administered through national examiners online License renewal fees at the end of 2017-19 were: Active $375 and Inactive $125.

Application fee was $345 (with the background check fee)

5 | P a g eOREGON BOARD OF OPTOMETRY 2020 GOVERNOR’S REPORT

Section III: Rule making activities

The Board promulgates administrative rules under Chapter 852. The Board strives to keep the optometry administrative rules current with the optometric standard of care. The table below summarizes the Board’s 2017-19 rulemaking activities.

OAR Chapter

852 Division

Description Publish Date

Hearing Date

Board Adopted

/ Amended

Filed with SOS

Filed with LC

Effective Date

852 Updates to public records, fees and notification of business sale.

6/13/17 8/31/17 9/15/17 9/19/17 9/19/17 10/2/17

852 Amended 2017-19 Board budget including proposed fee increases as of January 1, 2019

6/13/18 8/1/18 11/2/18 11/19/18 11/19/18 1/1/19

852 2017-19 Fee Increases (DAS Public Records Policy fees)

9/11/18 11/1/18 11/2/18 11/9/18 11/9/18 1/1/19

852 Contracting policies (Temporary)

1/22/19 N/A 1/18/19 1/22/19 1/22/19 1/22/19

852 2019-21 Operating Budget

11/9/18 1/25/19 2/9/19 2/15/19 2/15/19 7/1/19

852 Miscellaneous rule updates

11/9/18 N/A 2/9/19 2/15/19 2/15/19 2/15/19

852 Fee for failing to notify of patient records transfer or change in business ownership.

2/9/19 4/5/19 5/10/19 5/16/19 5/16/19 6/1/19

The Board maintains a list of interested parties that includes the trade association (Oregon Optometric Physicans Association), licensees, vendor representatives and other interested individuals. All rule and meeting notices are sent to that email list. The Board moved from a

6 | P a g eOREGON BOARD OF OPTOMETRY 2020 GOVERNOR’S REPORT

mailing list to an email list during this biennium. The Board also lists all rule making and Board meeting information on our website: www.oregon.gov/obo

7 | P a g eOREGON BOARD OF OPTOMETRY 2020 GOVERNOR’S REPORT

Section IV: Consumer Protection

The Oregon Board of Optometry was created in 1905 to regulate the optometric profession in Oregon and ensure patient safety. The Board oversees the statutes in Chapter 683 and promulgates rules (chapter 852) to clarify and support those statutes. The Board is also tasked with enforcing those laws and rules to ensure safe patient treatment.

The primary consumer protection efforts are focused at addressing consumer complaints and providing information on the Board’s website. Consumers can fill out an online complaint from the Board’s website with the new system implemented in July 2019. The old system required the consumer to phone the Executive Director, discuss the issue and then fill out a form and mail, fax or email it to the Board.

Once a complaint is filed, the staff and Board members investigate the complaint and then make a determination about whether to close the case without action, send an educational letter to the licensee/infractor or send a legal notice and begin the contested case process.

As you’ll see in the licensing and discipline section, there are low numbers of complaints filed for violations of our laws and rules. The majority of cases are closed with no action or an educational letter. Few cases merit penalties or sanctions—the majority of them are related to CE/CPR audit compliance. Any discipline is also reported to the National Practitioner Data Bank (NPDB). The NPDB is the federal repository for health care practitioner discipline.

There is little unlicensed practice in the optometry profession. The primary risk continues to be the sale and use of cosmetic contact lenses, which are sold without a prescription, proper fitting, or education about maintenance and use. The Board continues to investigate sales of cosmetic contact lenses throughout Oregon.

The Board prepared two new marketing pieces to assist Oregonians understand the profession, regulation and potential consumer harm this biennium.

The first was a consumer notice that explains the prescription release requirements and how to contact the Board if there are concerns or complaints. The notice was prepared and offered via email to any licensee that was interested. The Board also maintains a copy on the website.

The second piece was a full-color marketing flyer talking about the dangers of unprescribed contact lenses. There are a variety of cosmetic contact lenses sold for Halloween, parties and dress up. Many consumers and vendors don’t realize that they are regulated medical devices and that they can cause severe damage to eyes due to improper fit or poor quality. These flyers were offered to all licensees, medical facilities, former infractors (flea markets, etc) and are posted on the Board’s website.

8 | P a g eOREGON BOARD OF OPTOMETRY 2020 GOVERNOR’S REPORT

The Board has also conducted sweeps of known markets where these lenses are sold. The Board also did extensive investigation on Craigslist and Facebook Marketplace making purchases and then sending the cease sales letters. There has been minimal postings since that work was done last biennium.

9 | P a g eOREGON BOARD OF OPTOMETRY 2020 GOVERNOR’S REPORT

Section V: Licensing and Discipline

As of September 10, 2019 (the Board doesn’t have a way to get a historical license count) the Oregon Board of Optometry had approximately 1,152 licensees. Of those, 831 were active licensees (72%) and 321 were inactive (28%). Throughout the biennium, OBO issued a total of approximately 2,438 licenses. That number is slightly higher than the last biennium. Over the last five biennia the number of licensees has decreased overall. The primary driver of that downward trend is the switch to online license renewal. The losses have been in inactive licensees, so tend to be older and less likely to feel comfortable with online technology. They have also reached the point in their career where they are retiring rather than looking at future practice opportunities.

During the 2017-19 biennium, 100 license applications were received and 126 new licenses were issued. License applications require a variety of materials, including college transcripts, fingerprinting, national exam scores (there are four required professional exams) and previous state license verifications. It often takes several weeks for the Board to obtain all of the information for a complete license application. Once a complete application is received, a license is generally issued within one day. The average on the report is 3 days. That’s due to the fact that some licensees wait to have the Board issue their license due to where their due date falls and/or when they plan to begin to practice. Another factor is the time it takes for OSP to process fingerprinting data. The Board encourages licensees to have fingerprinting done early, which helps prevent processing delays.

Each licensed optometrist is required to complete 18 hours of continuing education each year. Licenses expire on the last day of a licensee’s birth month. The due date for the license renewal is the first day of the licensee’s birth month; that gives licensees some additional time to complete or document the 18 hours of CE before having an expired license. Nearly all licensees, active and inactive, are renewing their license online, which gives the Board better data.

The Board approves continuing education courses, as well as accepts nationally approved CE through the Council on Optometric Practitioner Education (COPE). Licensees have a wide array of courses to select from and the Board removed the requirement to complete a minimum number of CE hours in person. An Oregon licensee has the option to complete all of their CE credit online if they choose to do so.

Consumer safety is the primary mission of the Board. As such, consumers often contact the Board with complaints about their optometrist, optician or other practitioner. The Board has limited jurisdiction. When a consumer complaint appears to be within the Board’s jurisdiction, staff directs them to complete the consumer complaint form (or as of July 1, 2019 the online complaint process).

The online licensing system allows real time license verification of optometrists’ licensure. Credentialing organizations, patients or other constituents can do a licensee search and see

10 | P a g eOREGON BOARD OF OPTOMETRY 2020 GOVERNOR’S REPORT

information on past and present licensees. The Board posts the legal documents for licensees with discipline for a 15 year period.

ORS 676 also requires health practitioners to report when another provider hasn’t provided an appropriate standard of care. Practitioners can also complete a reporting form online or may call or email the Board with reports.

Once a report is received by the Board, staff investigates and provides the collected information for formal Board review. If it is a cosmetic contact sales case, a staff, Board member or contracted private investigator will make a purchase and then a cease sales letter is sent to inform the business owner of the legal violation.

In this biennium the Board gave the Executive Director delegated authority to sign consent and final orders on simple CE/CPR audit cases. If there is no dispute, the E.D. can process these cases and then have them ratified by the Board. If the licensee has any concerns with the case, the case is instead taken to the full Board for review and determination.

Every case within the Board’s jurisdiction is reviewed by the Board at a formal Board meeting, in Executive Session. Board members review patient files and other information gathered and determine the appropriate resolution of the matter. The Board’s long-term AAG attends every Board meeting and consults with Board staff through the investigation process.

There is some fluctuation in the number of enforcement cases each biennium. CE audits began in 2016 to prepare the online license renewals. The Board has seen new cases due to lack of compliance with the CE audit. As mentioned earlier, the Board has also spent time investigating cosmetic contact lens sales, which led to high numbers of letters of concern to non-licensees selling plano or cosmetic lenses without a prescription.

11 | P a g e OREGON BOARD OF OPTOMETRY 2020 GOVERNOR’S REPORT

Section VI: Other Board Activities

Here is an org chart for the Oregon Board of Optometry as of the end of the 201-19 biennium:

The 2017-19 biennium was one of stability. There were no staff changes in this biennium. Molly Cardenal, OD left the Board this biennium and was replaced by Steven Tronnes, OD from Roseburg. That meant that four of the five Board members served the entire biennium. When there is turnover in Board membership, OBO works with the Oregon Optometric Physicians Association (OOPA) to identify and recruit potential optometrists. Once applications are received, the Executive Director prepares a Board applicant matrix that is then reviewed with the Governor’s Health Policy Advisor. Board members are Senate confirmed. During 2017-2019 biennium the Board used the eLite licensing system, along with four other Oregon Boards. OBO looked at three new licensing system options and decided to go select the Open Regulate system offered through Thentia Global Systems. OBO partnered with the Oregon Physical Therapy Board in developing the contract with Thentia, and shared the DOJ costs for the contract development. OBO’s Executive Director worked through the OSCIO non-stage gate IT approval process and was given the green light to move forward with the project on January 31, 2019. The contract between OBO and Thentia was signed on February 1, 2019. Here is a status report of the 2017-19 goals:

12 | P a g e OREGON BOARD OF OPTOMETRY 2020 GOVERNOR’S REPORT

1) Finish scanning all licensee files into the eLite system. Maintain hard copies of some source documents but all renewals, address charges, etc. will be shredded and disposed of. This project hasn’t moved forward as expected. It takes at least an hour to scan and upload a licensee file online. Board staff hasn’t had the opportunity to do much of this work and the Board has budgeted $4,000 each year for temporary payroll for this work. That money hasn’t been spent due to the time intensity of the work. This will remain a long-term project.

2) Maintain the Board’s website to provide timely information.

Board staff maintain and update the website as needed.

3) Maintain Board records per the retention schedule. This is being done on a regular basis by culling old licensee files and other paper records.

4) Consistently offer telephone and/or web access to Board meetings. All Board meetings offered at the Salem office are available via conference call. Board staff will work on offering web meetings in the 2019-21 biennium.

5) Update Board policies, rules and desk manuals to ensure everything reflects the new systems in place with the new licensing system and the change to two staff members. The Board approved updated policies and has done several rule changes during the biennium. Board staff will updated desk manuals in 2019-21 due to the new licensing system.

2019-21 Goals 1. Complete a strategic plan and regularly review it with the entire Board and staff. Track

Board actions and update the plan as the Board makes changes to plans and goals.

2. Transfer to DAS Payroll for staff and Board payroll processing.

3. Continue making progress on the licensee paper file scanning project.

4. Update the Board’s website to Sharepoint 2016.

5. Work with OOPA on doing outreach to high schools and other groups on the profession, its benefits and the educational pathway.

6. Work with the Board on documenting expectations for new Board members.

Page 1 of 4

Oregon Board of OptometryRevenue to Expenditures Report

Actual Expenses

Amended Budget

Jul '17 - Jun 19 Budget $ Over Budget % of Budget 2019-21 Budget

% Chg 2017-19 to 2019-21

BudgetIncome

2200 · LICENSING FEES0206 · Duplicate Portable 4,030.00 5,250.00 -1,220.00 76.76% 8,000.00 34%1520 · Annual Renewal - Active 486,658.00 504,263.00 -17,605.00 96.51% 571,200.00 12%1521 · Annual Renewal - Inactive 75,928.00 82,025.00 -6,097.00 92.57% 89,000.00 8%1850 · EPMP Fee 38,577.00 22,000.00 16,577.00 175.35% 40,800.00 46%1860 · Background Check Fees 585.00 3,105.00 -2,520.00 18.84% 5,400.00 43%

Total 2200 · LICENSING FEES 605,778.00 616,643.00 -10,865.00 98.24% 714,400.00 14%2300 · MISCELLANEOUS FEES

1765 · License Verifications 2,680.00 3,425.00 -745.00 78.25% 2,750.00 -25%1774 · Licensee Lists 3,069.00 3,563.00 -494.00 86.14% 3,000.00 -19%1775 · Miscellaneous Revenue 7,235.46 0.00 7,235.46 100.0% - 0%1792 · Interest Income 4,612.52 0.00 4,612.52 100.0% - 0%1794 · Investment Income 432.13 600.00 -167.87 72.02% 1,250.00 52%

Total 2300 · MISCELLANEOUS FEES 18,029.11 7,588.00 10,441.11 237.6% 7,000.00 -8%2400 · OTHER FEES & INCOME

1225 · Wall Certificate 170.00 275.00 -105.00 61.82% 400.00 31%1290 · Delinquent Fee 0.00 300.00 -300.00 0.0% - 0%1292 · New License Application 30,960.00 26,500.00 4,460.00 116.83% 30,000.00 12%1293 · TPA Certification Application 1,300.00 1,475.00 -175.00 88.14% 2,000.00 26%1294 · Endorsement Application 0.00 2,500.00 -2,500.00 0.0% 3,000.00 17%1296 · Reactivation Application 1,700.00 1,375.00 325.00 123.64% 2,100.00 35%1297 · Reinstatement Application 500.00 1,375.00 -875.00 36.36% 900.00 -53%1810 · Late Renewal Fee 11,175.00 11,750.00 -575.00 95.11% 11,000.00 -7%1811 · Civil Penalties 2,750.00 4,000.00 -1,250.00 68.75% 4,000.00 0%1812 · Lapsed CPR Fee 4,475.00 4,000.00 475.00 111.88% 11,000.00 64%1814 · Address Change Fee 6,550.00 0.00 6,550.00 100.0% - 0%1815 · Public Records Fees 0.00 0.00 0.00 0.0% - 0%

Total 2400 · OTHER FEES & INCOME 59,580.00 53,550.00 6,030.00 111.26% 64,400.00 17%2410 · Returned Check Charges -4.00 400.00 -404.00 -1.0% 200.00 -100%

Total Income 683,383.11 678,181.00 5,202.11 100.77% 786,000.00 14%Gross Profit 683,383.11 678,181.00 5,202.11 100.77% 786,000.00 14%

Expense3100 · PAYROLL & OPE

3110 · PAYROLL3111 · Employee Payroll 271,127.62 282,510.00 -11,382.38 95.97% 324,858.00 13%3120 · Board Payroll - Stipend 3,803.24 5,000.00 -1,196.76 76.07% 5,000.00 0%

Page 2 of 4

Actual Expenses

Amended Budget

Jul '17 - Jun 19 Budget $ Over Budget % of Budget 2019-21 Budget

% Chg 2017-19 to 2019-21

Budget3121 · Temporary Payroll 0.00 8,000.00 -8,000.00 0.0% 8,000.00 0%

Total 3110 · PAYROLL 274,930.86 295,510.00 -20,579.14 93.04% 337,858.00 13%3200 · OPE

3221 · Payroll Tax - FICA 17,223.24 18,321.00 -1,097.76 94.01% 20,947.00 13%3222 · Payroll Tax - Medicare 4,028.00 4,285.00 -257.00 94.0% 4,899.00 13%3263 · Payroll Benefit - Insurance 92,341.66 86,089.00 6,252.66 107.26% 88,787.00 3%3265 · Payroll Benefit - PERS/Employee 64,447.29 61,508.00 2,939.29 104.78% 73,515.00 16%3266 · DAS - PERS Bond Debt 17,453.91 17,515.00 -61.09 99.65% 20,141.00 13%3269 · Payroll Tax - Workers Comp Bd. 298.43 351.00 -52.57 85.02% 678.00 48%3200 · OPE - Other 15.00 0.00 15.00 100.0% - 0%

Total 3200 · OPE 195,807.53 188,069.00 7,738.53 104.12% 208,967.00 10%3100 · PAYROLL & OPE - Other 77.99 0.00 77.99 100.0% - 0%

Total 3100 · PAYROLL & OPE 470,816.38 483,579.00 -12,762.62 97.36% 546,825.00 12%6000 · SERVICES & SUPPLIES

6010 · IN-STATE TRAVEL6011 · In State Meals & Lodging 147.25 1,000.00 -852.75 14.73% 1,000.00 0%6012 · Conference Meals & Lodge 0.00 2,000.00 -2,000.00 0.0% 2,000.00 0%6013 · Parking Fees 182.25 400.00 -217.75 45.56% 400.00 0%6014 · In-State Ground Transportation 2,203.77 3,000.00 -796.23 73.46% 3,000.00 0%

Total 6010 · IN-STATE TRAVEL 2,533.27 6,400.00 -3,866.73 39.58% 6,400.00 0%6050 · OUT-OF-STATE TRAVEL

6051 · Out-of-State Meals & Lodging 181.50 0.00 181.50 100.0% - 0%6056 · Out-of-State Air Transportation 638.00 0.00 638.00 100.0% - 0%6066 · Out-of-State Travel - Miscellan 500.00 0.00 500.00 100.0% - 0%6050 · OUT-OF-STATE TRAVEL - Other 246.87 0.00 246.87 100.0% - 0%

Total 6050 · OUT-OF-STATE TRAVEL 1,566.37 0.00 1,566.37 100.0% - 0%6100 · OFFICE EXPENSE

6110 · Office Supplies 3,096.77 3,000.00 96.77 103.23% 3,000.00 0%6111 · Printing and Reproduction

6112 · Administrative printing & copyi 2,626.41 2,000.00 626.41 131.32% 3,000.00 33%6113 · Newsletter printing & copying 0.00 1,000.00 -1,000.00 0.0% - 0%6111 · Printing and Reproduction - Other 0.00 0.00 0.00 0.0% - 0%

Total 6111 · Printing and Reproduction 2,626.41 3,000.00 -373.59 87.55% 3,000.00 0%6120 · Postage 4,828.48 5,000.00 -171.52 96.57% 5,000.00 0%6125 · Office Services 359.49 300.00 59.49 119.83% 300.00 0%6140 · Equipment Rentals 3,550.01 6,000.00 -2,449.99 59.17% 6,000.00 0%6145 · Dues and Subscriptions 3,175.79 2,800.00 375.79 113.42% 2,800.00 0%6150 · Payroll Processing 1,898.40 2,000.00 -101.60 94.92% 2,200.00 9%6160 · Publicity and Publications 5.00 0.00 5.00 100.0% - 0%6165 · Secure Shredding 210.00 600.00 -390.00 35.0% 600.00 0%

Page 3 of 4

Actual Expenses

Amended Budget

Jul '17 - Jun 19 Budget $ Over Budget % of Budget 2019-21 Budget

% Chg 2017-19 to 2019-21

Budget6216 · Data Processing Services 0.00 0.00 0.00 0.0% - 0%

Total 6100 · OFFICE EXPENSE 19,750.35 22,700.00 -2,949.65 87.01% 22,900.00 1%6146 · FACILITIES RENT 33,122.57 33,500.00 -377.43 98.87% 34,700.00 3%6274 · TELECOMMUNICATIONS & TECHNOLOGY

6275 · DAS Technology Services 19,120.78 9,974.00 9,146.78 191.71% 11,691.00 15%6276 · Internet Access & Web Hosting 3,237.93 3,360.00 -122.07 96.37% 3,360.00 0%6277 · E-Document Archive & Retrieval 508.00 1,000.00 -492.00 50.8% 1,000.00 0%6278 · Website Design 0.00 400.00 -400.00 0.0% 400.00 0%6279 · Database Fees 46,500.00 49,200.00 -2,700.00 94.51% 48,000.00 -3%6280 · Phone--Non-DAS 1,900.90 1,920.00 -19.10 99.01% 1,920.00 0%6281 · Computer Software 500.00 0.00 500.00 100.0% - 0%6274 · TELECOMMUNICATIONS & TECHNOLO 88.82 0.00 88.82 100.0% - 0%

Total 6274 · TELECOMMUNICATIONS & TECHNO 71,856.43 65,854.00 6,002.43 109.12% 66,371.00 1%6300 · PROFESSIONAL DEVELOPMENT 0.00 1,000.00 -1,000.00 0.0% 1,000.00 0%6400 · PROFESSIONAL SERVICES

6436 · ALJ/Contested Case Reserve 2,848.55 4,000.00 -1,151.45 71.21% 4,000.00 0%6440 · ATTORNEY GENERAL LEGAL FEES 33,885.72 40,000.00 -6,114.28 84.71% 40,000.00 0%6451 · AUDIT/FINANCIAL REVIEW 7,700.00 9,000.00 -1,300.00 85.56% 10,000.00 10%6452 · Other Consulting Services 80.00 300.00 -220.00 26.67% 600.00 50%6400 · PROFESSIONAL SERVICES - Other 0.00 0.00 0.00 0.0% - 0%

Total 6400 · PROFESSIONAL SERVICES 44,514.27 53,300.00 -8,785.73 83.52% 54,600.00 2%6656 · INSURANCE 6,379.00 12,822.00 -6,443.00 49.75% 12,372.00 -4%6660 · EXPENDABLE PROPERTY ($250-5000) 429.98 2,000.00 -1,570.02 21.5% 6,000.00 67%

Total 6000 · SERVICES & SUPPLIES 180,152.24 197,576.00 -17,423.76 91.18% 72,972.00 -171%6500 · Bank & Credit Card Fees

6532 · BANK SERVICE CHARGES 815.16 850.00 -34.84 95.9% 400.00 -113%6535 · Credit Card Processing Fees 22,385.29 16,000.00 6,385.29 139.91% 16,000.00 0%6536 · Return Check Fees 0.00 400.00 -400.00 0.0% 200.00 -100%6537 · COLLECTION FEES 6.00 0.00 6.00 100.0% - 0%

Total 6500 · Bank & Credit Card Fees 23,206.45 17,250.00 5,956.45 134.53% 16,600.00 -4%6600 · State Administrative Support

6605 · OHA Survey fee 3,720.00 0.00 3,720.00 100.0% - 0%6611 · SOS Rule Filing Fees 4,595.85 4,592.00 3.85 100.08% 3,397.00 -35%6612 · Bill Tracker/Linus 485.00 488.00 -3.00 99.39% 488.00 0%6613 · Ethics Commission 37.27 50.00 -12.73 74.54% 50.00 0%6614 · PPDB & E-Recruit Fees 0.00 0.00 0.00 0.0% - 0%6616 · Employment Relations Board Fee 102.72 120.00 -17.28 85.6% 120.00 0%6617 · Website Fees 179.34 0.00 179.34 100.0% - 0%6619 · LEGISLATIVE COUNSEL FEES 611.80 0.00 611.80 100.0% - 0%6600 · State Administrative Support - Other 0.00 0.00 0.00 0.0% - 0%

Page 4 of 4

Actual Expenses

Amended Budget

Jul '17 - Jun 19 Budget $ Over Budget % of Budget 2019-21 Budget

% Chg 2017-19 to 2019-21

BudgetTotal 6600 · State Administrative Support 9,731.98 5,250.00 4,481.98 185.37% 4,055.00 -29%66900 · Reconciliation Discrepancies -0.016700 · Licensing Costs

6740 · OJCIN fees/eCourts fees 1,017.00 1,080.00 -63.00 94.17% 1,080.00 0%6750 · EPMP 34,404.80 39,600.00 -5,195.20 86.88% 36,720.00 -8%6755 · OHA Survey fee 0.00 4,720.00 -4,720.00 0.0% 4,688.00 -1%6760 · LEDS Background Check Fees 3,868.00 2,600.00 1,268.00 148.77% 2,600.00 0%6770 · NPDB Background check fees 444.00 300.00 144.00 148.0% 300.00 0%6780 · National Background Check fees 1,353.00 1,300.00 53.00 104.08% 4,350.00 70%6700 · Licensing Costs - Other 0.00 0.00 0.00 0.0% - 0%

Total 6700 · Licensing Costs 41,086.80 49,600.00 -8,513.20 82.84% 49,738.00 0%6800 · Investigation costs--case

6810 · Mileage 66.49 1,200.00 -1,133.51 5.54% 1,000.00 -20%6820 · Lodging/meal costs 0.00 500.00 -500.00 0.0% - 0%6830 · Investigation supplies 678.92 1,500.00 -821.08 45.26% 2,000.00 25%6840 · Investigation other costs 179.00 1,000.00 -821.00 17.9% 1,000.00 0%6850 · Contract Investigator Costs 962.28 3,000.00 -2,037.72 32.08% 3,000.00 0%

Total 6800 · Investigation costs--case 1,886.69 7,200.00 -5,313.31 26.2% 7,000.00 -3%6900 · Miscellaneous Expenses

6905 · Other Services 43.60 1,000.00 -956.40 4.36% 1,000.00 0%6900 · Miscellaneous Expenses - Other -899.45 0.00 -899.45 100.0% - 0%

Total 6900 · Miscellaneous Expenses -855.85 1,000.00 -1,855.85 -85.59% 1,000.00 0%7000 · Board Expenses

7010 · Board Meeting Room Rentals 0.00 0.00 0.00 0.0% - 0%7015 · Board Meeting Meals 2,100.12 2,000.00 100.12 105.01% 2,000.00 0%7020 · Board Meeting Lodging 2,332.97 1,200.00 1,132.97 194.41% 2,000.00 40%7025 · Board meeting mileage 4,192.86 6,000.00 -1,807.14 69.88% 6,000.00 0%7030 · Conference Call 46.12 0.00 46.12 100.0% - 0%7035 · Board Out of State Travel 89.25 0.00 89.25 100.0% - 0%7000 · Board Expenses - Other 112.45 0.00 112.45 100.0% - 0%

Total 7000 · Board Expenses 8,873.77 9,200.00 -326.23 96.45% 10,000.00 8%Total Expense 734,898.45 770,655.00 -35,756.55 95.36% 839,561.00 8%

Net Income -51,515.34 -92,474.00 40,958.66 55.71% -53,561.00 -73%

Section 5 2009-11 2011-13 % Change 2013-15 % Change 2015-17 % Change 2017-19 % Change

Actively licensed individuals 1,685 1,705 1% 1,251 -27% 1,172 -6% 1,219 -3%

Actively licensed firms 0 0 0 0 0

(a) The number of license applications; (1) Individuals 95 85 -11% 115 35% 103 -10% 102 -11%

(2) Firms 0 0 0 0 0(b) The number of licenses issued; (total; includes by exam, by reciprocity, and for firms licensed)

3,370 3,409 2,501 2,344 2,438 -3%

(c) The number of exam applications; 17 0 0 0 0(d) Average processing time; (1) The number of in-state applications by exams; N/A N/A N/A N/A N/A (2) Average time to obtain registration after exam appl. received 0.5 0.63 26% 0.92 46% 3 226% 3 226%

(3) The number of applications by reciprocity/endorsement; N/A N/A N/A N/A N/A (4) Average processing time N/A N/A N/A N/A N/A(e) The total number of complaints received (1) against license holders (including firms) 45 74 64% 40 -46% 82 105% 43 8%

(2) against non-license holders N/A N/A N/A N/A 23(f) The total number of investigations conducted**;

(1) Full investigation opened 45 32 -29% 38 19% 71 87% 64 68%

(2) Resolved (see l1 through l7 below#) 32 46 44% 40 -13% 82 105% 66 65%

(3) Open pending further review* 1 (4) Open and under investigation** 8 (5) Cases initiated by the Board 35 (6) Cases received by the agency 33(g) The number and types of resolutions of complaints (see below): (1) Closed without action/no jurisdiction/no violation 29 38 31% 34 -11% 70 106% 38 12%

(2) Letters of concern 1 -100% 3 3 0% 15 400%

(3) Referred to the Board 3 (4) Civil penalties issued and payment received 2 0 -100% 3 -100% 10 233%

(5) Civil penalty voted by Board, not yet processed 0 (6) License revocation 0 (7) Stipulations/agreements, not incl. Civil penalty 8 -100% 9 1(h) The number and type of sanctions imposed (total of 4-7 above): 32 46 44% 40 -13% 82 105% 67 68%

(i) The number of days between beginning an investigation and reaching a resolution. 142 177 25% 108 -39% 83 -23% 84 -22%

Oregon Board of Optometry

Agency Name: Oregon Board of Optometry

Biennia Positions FTEBoard

Meetings Individuals Firms/ Business Board StipendDirector Salary

$/per Month

Example 5 4.50 12 2,777 589 $30/a day $4,937

2009-2011 3 2.20 6 1,216 - $100/day $6,000

2011-2013 3 2.20 11 1,245 - $100/day $7,561

2013-2015 3 2.20 10 1,253 - $100/day $7,827

2015-2017 3 2.20 10 1,245 - $100/day $8,003

2017-2019 2 2.00 8 1,219 - $100/day $8,223

2019-2021 (Proposed) 2 2.00 8 1,152 - $100/day

$9,073 (as of 1/1/2020)

pp

CONSUMER NOTICE

Eye doctors are required to provide patients with a copy of their ophthalmic lens prescriptions as follows:

• Spectacle prescriptions: Release upon completion ofexam.

• Contact lens prescriptions: Release upon completion ofexam or upon completion of the fitting process.

• Patients may take their prescription to any eye doctor ordispensing business to be filled.

• Written prescription requests must be responded towithin 14 days.

Optometrists are regulated by the Oregon Board of Optometry.

The Oregon Board of Optometry receives and investigates all consumer complaints involving the practice of optometry.

Complaints involving an Oregon-licensed optometrist should be directed to:

Oregon Board of Optometry 1500 Liberty St SE, Ste 210 Salem, OR 97302

Phone: 503-399-0662 Fax: 503-914-5142E-mail: Optometry. Board@oregon.gov

Web site: www.oregon.gov/obo

LOS CONTACTOS COLOREADOS pueden parecer geniales, pero

pueden ser peligrosos para la salud de sus ojos. La ley federal y

estatal prohíbe la venta de contactos sin prescripción. El consejo

de optometría de Oregon (Oregon Board of Optometry) puede

imponer una multa civil de hasta $10,000 por venta de lentes de

contacto sin prescripción.

Consulte a su optometrista u oftalmólogo por una prescripción

para lentes de contacto. Proteja la salud de sus ojos.

Para más información contáctese con

OREGON BOARD OF OPTOMETRY

al 503-399-0662 o

Optometry.Board@oregon.gov

www.oregon.gov/obo

Tan peligroso que da miedo!

Scarily Dangerous

COLORED CONTACTS may look cool but they may be

dangerous to your eye health. Federal and State law prohibits

the sale of contacts without a prescription. The Oregon Board

of Optometry can assess a civil penalty of up to $10,000 for

contact lens sales without a prescription.

Consult your optometrist or ophthalmologist for a

prescription for any contact lenses. Protect your eye health.

For more information contact the

OREGON BOARD OF OPTOMETRY

at 503-399-0662 or

Optometry.Board@oregon.gov

www.oregon.gov/obo

2019 Oregon Board of OptometryBoard Applicants Matrix

Prepared by: Shelley Sneed, ED Prepared on: 1/24/2019

Candidate Name Years LicensedGeographic

area

Trade Association

Support Gender Ethnicity Discipline Other Notes/Comments

1

Patrick Ayres, OD 12.5Central Oregon

Yes Male Causasian None

Dr. Ayres submitted an incomplete application, but submitted the rest of the materials on Monday

12/31/18. He spoke with Gabby Marshall, OD the President of OOPA (the trade association). He's not

interested in politics but the Board would be a good fit for his personality and interests.

2

Lauren Hunt, OD 5.5 Roseburg Yes FemaleAfrican

AmericanNone

Dr. Hunt has listed to Board meetings via conference call and read minutes on the Board's website. She

enjoys the budget work and appreciate's the public member and her background. She enjoys that the board focuses on consumer protection. Her works

focuses on the medical side of the profession.

3

Ami Halvorson, OD 11.5Portland

MetroYes Female Causasian None

Dr. Halvorson had attended a Board meeting in the past 6 months to discuss possible CE credit for an

opthalmology educational program. She's in touch with a number of local OD's due to her work at PCLI and is interested in paying it forward with her Board service.

4 Julie Weber, OD 26 Corvallis, OR Unsure Female Causasian None

Dr. Weber has been involved in other boards and has been a long-term licensee. She understands that if she's not appointed this round, she may be considered in the next round of OBO appointments.