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Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
Building Nursing Efficiencies
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
Emergin At A Glance
Emergin (a derivative of 'emergency' and 'innovation') is the market leader in clinical event management and notification solutions and has provided solutions to more than 1,000 organizations, including three Malcolm Baldrige Quality Award recipients, 60 of 180 Magnet Hospitals and six of the Top-10 Heart hospitals. Emergin also supports enterprise customers in aviation, manufacturing and public safety to improve responsiveness to cirtical events.
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
Customer Statistics
700 Healthcare Organizations
4 of the last 4 Malcolm Baldrige Quality Award Recipients
30 of the 128 Magnet Hospitals
6 of the Top-10 Heart Hospitals
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
Customers
• Allina Health Systems • Baptist Health System• Boca Raton Community
Hospital• Boston Medical Center• Central Baptist Hospital• Concord Hospital• Doctor’s Community
Hospital• Douglas County• Fairmont General• Florida Hospital• Gundersen Lutheran
• Johns Hopkins-Bayview• Memorial Hermann• Methodist Hospital – Houston• Riverview Medical Center• Ochsner Foundation• St. Luke’s Hospital• Univ. of Chicago Hospitals• Univ. of Pennsylvania Medical
Center• Washington Hospital• Wesley Medical Center• William Beaumont Hospital
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
Patient Safety
Communications & Collaboration
Error Management
Performance Management
Metrics
Nurse Leader Challenges
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
Why Does Communication Fail?
Top-10 Reasons
1. No Alarm Management Strategy; Piece Meal Approach to Clinical
Systems
2. Nurses Wear A Communication Toolbelt (too many devices)
3. Nurse Vigilance
4. Alert Fatigue
5. Audible Alarms Not Within Hearing Distance
6. Alarm Parameter Settings Are Incorrect
7. Alarm Burst Conditions
8. Communication Network Resiliency
9. Device Availability
10.Accountability
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
Clinical Safety Systempowered by Emergin
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
Clinical Safety System
Adds a ‘safety net’ to the current clinical practice
Alerts staff when patient requests and/or alarms are generated
Filters and annunciates alarms to avoid nurse overload and fatigue
Eliminates the need for a ‘toolbelt’
Generates evidence-based reports to help nurse leaders continuously improve nurse practices
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
Key Features/Functions
Alarm Normalization
Alarm Filtering/Tuning
Nurse Analytics
Performance Metrics
Input Monitoring
Output Monitoring
Universal Distribution System
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
Score Card (Monitor Progress)
Root Cause Analysis
A Score Card can document and detect all alarm conditions
so that when an error or omission occurs, a nurse leader can evaluate and implement a
corrective action to remove communication errors in the
future.
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
Alarms Per Application Type
Alarms By Sensitivity Alarms Per Vendor
Alarms Per Patient
Dashboards (Metrics)
Quality of Service
Evaluate alarm conditions and metrics to determine if there are
certain conditions that cause alert fatigue or vigilance issues
in the future.
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
Components
Gateways
PMG
NCG
ECG
Emergin Orchestrator Client
Message Dispatching
Assignments (optional)
(2) - Score Cards/Dashboards
Location Services support
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
How It Works
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
Benefits
Processes and patient safety can be continuously improved with evidence-based reports
Patient Experiences are improved because services are measured against performance objectives
Staff Productivity is improved by eliminating multiple job functions
Nurse Fatigue is reduced by tuning out non-critical alarms and events
Score cards show progress against objectives, and dashboards show ongoing metrics to show performance against objectives
Orchestrating People, Processes and TechnologiesThe Plug-and-Play Integration Company
For More Information
White Papers Brochures
Case StudiesData Sheets
GENERAL INFORMATION
Web site: www.emergin.com
Tel: (866) 363-7446
E-mail: [email protected]
