Oracle User Productivity Kit Technical DATA SHEET 1 ORACLE USER PRODUCTIVITY KIT V3.6.1 TECHNICAL SPECIFICATIONS (WITH ENABLEMENT SERVICE PACK 3) KEY FEATURES AND BENEFITS DRIVE USER PRODUCTIVITY AND MITIGATE ...

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<ul><li><p>ORACLE DATA SHEET </p><p> 1 </p><p>ORACLE USER PRODUCTIVITY KIT V3.6.1 TECHNICAL SPECIFICATIONS (WITH ENABLEMENT SERVICE PACK 3) </p><p> KEY FEATURES AND BENEFITS </p><p>DRIVE USER PRODUCTIVITY </p><p>AND MITIGATE RISK. </p><p>FEATURES </p><p> Single, synchronized </p><p>authoring session for system </p><p>process documents, test </p><p>scripts, training manuals, </p><p>simulations, performance </p><p>support, presentations, and </p><p>quick reference guides </p><p> Multiple learning methods: </p><p>watch and practice </p><p>simulations, knowledge tests </p><p>and in-application </p><p>performance support </p><p> Content workflow and </p><p>management including check-</p><p>in and checkout, versioning, </p><p>rollbacks, and status updates </p><p> SmartMatch context sensitive </p><p>help for most web-based </p><p>applications </p><p> Multilanguage translation </p><p> Full-feature sound recording </p><p>and editing </p><p>BENEFITS </p><p> Maximize ROI on enterprise </p><p>applications by educating </p><p>users quickly and keeping </p><p>support documents current </p><p> Reduce the costs associated </p><p>with multilanguage software </p><p>implementations </p><p> Mitigate compliance risk by </p><p>ensuring users consistently </p><p>follow process steps </p><p> Manage knowledge by </p><p>delivering training within the </p><p>application itself </p><p> Record simulations in a way </p><p>that mirrors how users </p><p>complete tasks </p><p> Reduce training, </p><p>documentation, and ongoing </p><p>help desk costs </p><p> Create engaging conceptual </p><p>and transactional content with </p><p>full-feature recording and </p><p>editing </p><p> Oracle User Productivity Kit is a collaborative content development </p><p>platform that allows enterprises to drive user productivity and </p><p>mitigate risk throughout all phases of the software ownership </p><p>lifecycle. This document provides the minimum system requirements </p><p>for various Oracle User Productivity Kit components. Your </p><p>organization might be implementing some or all of these </p><p>components, so refer to the sections that are applicable to you. </p><p>Multi-user Install </p><p>Content authors use the Oracle User Productivity Kit (UPK) development tool to </p><p>create content. This section outlines the technical requirements for a multi-user </p><p>installation of the UPK development tool. In a multi-user installation, the core UPK </p><p>development tool files are installed on a central server for content sharing, and a </p><p>client version of the UPK development tool is installed locally on the content </p><p>authors workstation. </p><p>Server Requirements for a Multi-user Install </p><p>Hardware </p><p>Processor 1GHz or greater </p><p>System memory 1GB or greater </p><p>Physical storage 360 MB for program files </p><p>Network connection </p><p>100Mb connection capable of communicating via </p><p>HTTP(S) and TC P/IP </p><p>Connection utilized for communication between the </p><p>Development server and the Database server. </p><p>Increased bandwidth typically improves </p><p>performance. </p><p>Software </p><p>Operating system </p><p>Microsoft Windows 2003 Server 32-bit SP2 or 64-</p><p>bit SP2, 2008 Server 32-bit (SP1 or SP2) or 64-bit </p><p>(SP1 or SP2), or 2008 Server R2 32-bit or 64 bit </p><p>Web server Microsoft Internet Information Services is required </p><p>Software framework Microsoft .NET Framework 3.5 </p></li><li><p>ORACLE DATA SHEET </p><p> 2 </p><p> Reduce performance support </p><p>costs with context sensitive </p><p>help </p><p> Reduce translation and </p><p>localization costs </p><p>RELATED PRODUCTS </p><p>Pre-built application-specific </p><p>content is available to jump-start </p><p>any implementation or upgrade </p><p>for the following enterprise </p><p>software applications: </p><p> PeopleSoft Enterprise </p><p> JD Edwards EnterpriseOne &amp; </p><p>JD Edwards World </p><p> Oracle E-Business Suite </p><p> Agile PLM </p><p> Demantra </p><p> Siebel CRM </p><p> Hyperion </p><p>A full list of available content </p><p>titles can be found online at </p><p>oracle.com/applications/tutor/up</p><p>k_collateral.html. </p><p>Oracle User Productivity Kit </p><p>Professional is the leading </p><p>solution for creating, deploying, </p><p>and accessing content for major </p><p>enterprise application </p><p>deployments. It comprises the </p><p>following: </p><p> Oracle User Productivity Kit </p><p> Oracle User Productivity Kit </p><p>Professionals Knowledge </p><p>Pathways designer, manager, </p><p>and player modules </p><p>Oracle Tutor creates, </p><p>customizes, and maintains </p><p>process documentation for </p><p>enterprise applications. </p><p>Server Requirements for a Multi-user Install (continued) </p><p>Database </p><p>Database </p><p>Oracle Database v9.2.0.8, v10.1, v10.2, v11.1, or </p><p>v11.2 --OR-- Microsoft SQL Server 2005 SP3 or </p><p>SQL Server 2008 (RTM or SP1) </p><p>Physical storage </p><p>500MB for initial installation; additional storage </p><p>possibly required depending on amount of content </p><p>created. </p><p>Client Requirements for a Multi-user Install </p><p>Hardware </p><p>Processor 1GHz or greater </p><p>System memory 1GB or greater </p><p>Physical storage 1120 MB (520 MB for program files; 600 MB for </p><p>locally stored content) </p><p>Network connection </p><p>Broadband or faster (1.5 mb/s download, 512 kb/s </p><p>upload ) connection capable of communicating via </p><p>HTTP(S) and TCP/IP </p><p>Connection utilized for communication between the </p><p>UPK Developer client and the UPK server. </p><p>Increased bandwidth typically improves </p><p>performance. </p><p>Software </p><p>Operating system </p><p>Microsoft Windows XP Professional 32-bit (SP2 or </p><p>SP3) </p><p>Microsoft Windows XP Professional 64-bit (SP2) </p><p>Microsoft Windows Vista 32-bit (RTM, SP1, or </p><p>SP2) </p><p>Microsoft Windows Vista 64-bit (RTM, SP1, or </p><p>SP2) </p><p>Microsoft Windows 7 32-bit </p><p>Microsoft Windows 7 64-bit </p><p>DPI setting 96 DPI Fonts </p><p>Browser </p><p>Required: Microsoft Internet Explorer 6.0 SP1,7.0, </p><p>or 8.0 </p><p>Optional: Mozilla Firefox 3.5 or 3.6, or Apple Safari </p><p>4.0 or 5.0 </p><p>Software framework Microsoft .NET Framework 3.5 </p><p>Word processing </p><p>software </p><p>Microsoft Office 2002 Pro SP3 (PowerPoint requires </p><p>KB957781) </p><p>Microsoft Office 2003 Pro SP3, 2007 (SP1 or SP2) </p><p>Microsoft Office 2010 (32 bit or 64 bit versions) for </p><p>document outputs (includes PDF format) </p><p>Other required </p><p>applications </p><p> Microsoft Word 2010 (32 bit or 64 bit versions), </p><p>2007, 2003 or 2002 is required to publish and/or </p><p>edit document styles or player styles using Print </p><p>It! mode, and to publish PowerPoint output. </p><p>Word 2003 and 2002 require the Microsoft </p></li><li><p>ORACLE DATA SHEET </p><p> 3 </p><p>Office Compatibility Pack (SP1 or SP2) for </p><p>Word, Excel, and PowerPoint 2007 File </p><p>Formats. </p><p> Microsoft Save As PDF add-in is required to </p><p>publish to .pdf using Microsoft Word 2007. </p><p> Adobe Acrobat 8 or 9 Standard or Professional is </p><p>required to create PDF documents with </p><p>Microsoft Word 2003 or earlier. </p><p> Adobe Flash 9 or 10 required for sound playback </p><p> HP Test Director 9.0, 9.2, or 10.0 and HP </p><p>Quality Center Microsoft Excel Add-on for </p><p>Quality Center 9.0, 9.2, or 10.0 are required to </p><p>create HP Quality Center documents. </p><p> Microsoft Excel 2007, 2003 or 2002 is required </p><p>to view and/or export UPK-generated HP </p><p>Quality Center documents into HP Quality </p><p>Center. Excel 2003 and 2002 require the </p><p>Microsoft Office Compatibility Pack (SP1 or </p><p>SP2) for Word, Excel, and PowerPoint 2007 File </p><p>Formats. Excel is not required to generate the </p><p>documents. </p><p> IBM Rational Quality Manager, Microsoft Excel </p><p>and Word to Rational Quality Manager Import </p><p>Utility, and the UPK Best Practices: IBM </p><p>Rational Quality Manager.zip are required to </p><p>create test scripts in IBM Rational Test Manager. </p><p>Additional info can be found at: </p><p>http://blogs.oracle.com/UPK/2010/05/upk_and_ </p><p>rqm.html. </p><p>Single User Install </p><p>Content authors use the Oracle User Productivity Kit (UPK) development tool to </p><p>create content. This section outlines the system requirements for a single user </p><p>installation of the UPK development tool. In a single user installation, the core UPK </p><p>development tool files are installed locally on the content authors workstation. </p><p>Technical Requirements for a Single User Install </p><p>Hardware </p><p>Processor 1GHz or greater </p><p>System memory 1GB or greater </p><p>Physical storage </p><p>1.25GB of physical storage (650 MB for program files; </p><p>600 MB for content); additional physical storage </p><p>possibly required depending the amount of content created </p><p>Software </p><p>Operating system </p><p>Microsoft Windows XP Professional 32-bit (SP2 or </p><p>SP3) </p><p>Microsoft Windows XP Professional 64-bit (SP2) </p><p>Microsoft Windows Vista 32-bit (RTM, SP1, or SP2) </p><p>Microsoft Windows Vista 64-bit (RTM, SP1, or SP2) </p><p>Microsoft Windows 7 32-bit </p><p>Microsoft Windows 7 64-bit </p><p>DPI setting 96 DPI Fonts </p></li><li><p>ORACLE DATA SHEET </p><p> 4 </p><p>Software (continued) </p><p>Browser </p><p>Required: Microsoft Internet Explorer 6.0 SP1, 7.0, or </p><p>8.0 </p><p>Optional: Mozilla Firefox 3.5 or 3.6, or Apple Safari 4.0 or 5.0 </p><p>Software framework Microsoft .NET Framework 3.5 </p><p>Word processing </p><p>software </p><p>Microsoft Office 2002 Pro SP3 (PowerPoint requires </p><p>KB957781), </p><p>Microsoft Office 2003 Pro SP3, 2007 (SP1 or SP2) </p><p>Microsoft Office 2010 (32 bit or 64 bit versions) for </p><p>document outputs (includes PDF format) </p><p>Other required </p><p>applications </p><p> Microsoft Word 2010 (32 bit or 64 bit), 2007, 2003 </p><p>or 2002 is required to publish and/or edit document </p><p>styles or player styles using Print It! mode, and to </p><p>publish PowerPoint output. Word 2003 and 2002 </p><p>require the Microsoft Office Compatibility Pack </p><p>(SP1 or SP2) for Word, Excel, and PowerPoint 2007 </p><p>File Formats. Microsoft Save As PDF add-in is required to </p><p>publish directly to .pdf using Microsoft Word 2007. Adobe Acrobat 8 or 9 Standard or Professional is </p><p>required to create PDF documents with Microsoft </p><p>Word 2003 or earlier. Adobe Flash 9 or 10 required for sound playback. HP Test Director 9.0, 9.2, or 10.0 and HP Quality </p><p>Center Microsoft Excel Add-on for Quality Center </p><p>9.0, 9.2, or 10.0 required for HP Quality Center docs. Microsoft Excel 2010 (32 bit or 64 bit), 2007, 2003 </p><p>or 2002 is required to view and/or export UPK-</p><p>generated HP Quality Center documents into HP </p><p>Quality Center. Excel 2003 and 2002 require the </p><p>Microsoft Office Compatibility Pack (SP1 or SP2) </p><p>for Word, Excel, and PowerPoint 2007 File </p><p>Formats. Excel is not required to generate the </p><p>documents. </p><p> IBM Rational Quality Manager, Microsoft Excel and </p><p>Word to Rational Quality Manager Import Utility, </p><p>and the UPK Best Practices: IBM Rational Quality </p><p>Manager.zip are required to create test scripts in </p><p>IBM Rational Test Manager. Additional info can be </p><p>found at: http://blogs.oracle.com/UPK/2010/05/ </p><p>upk_and_rqm.html. </p></li><li><p>ORACLE DATA SHEET </p><p> 5 </p><p>Content Publication </p><p>This section discusses the system requirements for Oracle User Productivity Kit </p><p>(UPK) published outputthat is, the content that end users will view and use. After </p><p>creating UPK content using the UPK development tool, content authors will publish </p><p>the content to one or more different published outputs. There are three types of </p><p>published outputs discussed in this document: Player, Learning Management </p><p>System (LMS), and HTML Web site. </p><p>Server Requirements for Player, LMS Package, and HTML Web Site </p><p>Hardware </p><p>Processor 1GHz or greater </p><p>System memory 1GB or greater </p><p>Physical storage Between 500MB and 4GB of physical storage </p><p>adequate for most implementations </p><p>Network connection Network connection capable of communicating via </p><p>HTTP(S) and TCP/IP </p><p>Software </p><p>Operating system Any </p><p>Web server Any </p><p>LMS package </p><p>Compliant with AICC 3.5, SCORM 1.2, or SCORM </p><p>2004. Note: AICC deployments utilize a Java applet </p><p>for LMS server communication. Sun JRE is required </p><p>on client workstations. </p><p>End-User Requirements for Player, LMS Package, and HTML Web Site </p><p>(One supported browser and OS combination required) </p><p>Browser Operating System </p><p>Microsoft Internet </p><p>Explorer 6.0, 7.0, or 8.0 </p><p>Microsoft Windows 2000 SP4 </p><p>Microsoft Windows XP Professional 32-bit (SP2 or </p><p>SP3) </p><p>Microsoft Windows XP Professional 64-bit (SP2) </p><p>Microsoft Windows Vista 32-bit (RTM, SP1, or </p><p>SP2) </p><p>Microsoft Windows Vista 64-bit (RTM, SP1, or </p><p>SP2) </p><p>Microsoft Windows 7 32-bit </p><p>Microsoft Windows 7 64-bit </p><p>Mozilla Firefox 3.5 or 3.6 </p><p>Microsoft Windows 2000 SP4 </p><p>Microsoft Windows XP Professional 32-bit (SP2 </p><p>or SP3) </p><p>Microsoft Windows XP Professional 64-bit (SP2) </p><p>Microsoft Windows Vista 32-bit (RTM, SP1, or </p><p>SP2) </p><p>Microsoft Windows Vista 64-bit (RTM, SP1, or </p><p>SP2) </p><p>Microsoft Windows 7 32-bit </p><p>Microsoft Windows 7 64-bit </p><p>Macintosh OS X 10.2.x or later </p><p>Modern Linux distribution </p></li><li><p>ORACLE DATA SHEET </p><p> 6 </p><p>Browser Operating System </p><p>Apple Safari 4.0 or 5.0 </p><p>Microsoft Windows 2000 SP4 </p><p>Microsoft Windows XP Professional 32-bit (SP2 </p><p>or SP3) </p><p>Microsoft Windows XP Professional 64-bit (SP2) </p><p>Microsoft Windows Vista 32-bit (RTM, SP1, or </p><p>SP2) </p><p>Microsoft Windows Vista 64-bit (RTM, SP1, or </p><p>SP2) </p><p>Microsoft Windows Vista N 32-bit </p><p>Microsoft Windows Vista N 64-bit </p><p>Microsoft Windows 7 32-bit </p><p>Microsoft Windows 7 64-bit </p><p>Macintosh OS X 10.2.x or later </p><p>Other required </p><p>applications </p><p> Adobe Flash 9 or 10 is required for sound </p><p>playback </p><p>Usage Tracking Component </p><p>Oracle User Productivity Kit (UPK) includes a usage tracking component that can </p><p>be used to track end-user progress through the published training content. The usage </p><p>tracking installation files are included on the Oracle User Productivity Kit </p><p>development tool CD. It is an optional component and is not required to create or </p><p>deploy UPK content. This section discusses the requirements for implementing the </p><p>optional usage tracking component. </p><p>Server Requirements for a Usage Tracking Install </p><p>Hardware </p><p>Processor 1GHz or greater </p><p>System memory 1GB or greater </p><p>Physical storage </p><p>525 MB 25 MB for initial software installation, </p><p>between 500MB and 4GB of physical storage </p><p>adequate for most implementations </p><p>Network connection 100 mb/s Network connection capable of </p><p>communicating via HTTP(S) and TCP/IP </p><p>Software </p><p>Operating system </p><p>Microsoft Windows 2003 Server 32-bit SP2 or 64-</p><p>bit SP2 </p><p>Microsoft Windows 2008 Server 32-bit (SP1 or </p><p>SP2) or 64-bit (SP1, or SP2) </p><p>Microsoft Windows 2008 Server R2 32-bit or 64-bit. </p><p>Browser </p><p>Microsoft Internet Explorer 6.0 SP1, OR- 7.0, </p><p>OR- 8.0 is required for the Usage Tracking </p><p>Administration and Reporting components. </p><p>Web server Microsoft Internet Information Services is required </p><p>Software framework Microsoft .NET Framework 3.5 </p></li><li><p>ORACLE DATA SHEET </p><p> 7 </p><p>Database </p><p>Database </p><p>Oracle Database v9.2.0.8, v10.1, v10.2, v11.1, </p><p>OR- v11.2 --OR-- Microsoft SQL Server 2005 SP3 </p><p>OR- SQL Server 2008 (RTM or SP1) </p><p>Target Applications: Comprehensive Enterprise Application Support </p><p>Oracle User Productivity Kit provides enhanced object recognition and context-</p><p>sensitive support for the following Enterprise Applications 32-bit clients. Contact </p><p>Oracle Support for the latest list of supported releases and patches. </p><p>Oracle Applications </p><p>Agile Customer Needs Management </p><p>Application Version </p><p>1.0 </p><p>Agile Product Lifecycle Management </p><p>Application Version Versions Supported </p><p>9.3.1 9.3.1 </p><p>9.3.0 9.3.0, 9.3.0.2 </p><p>JD Edwards EnterpriseOne </p><p>Application Version PeopleTools Version </p><p>9.0 Latest version verified: 8.98.01 </p><p>8.12 Latest version verified: 8.97 </p><p>8.11 SP1 Latest version verified: 8.95 </p><p>JD Edwards World </p><p>Application Version Client Verified </p><p>A9.1/A9.2 Web </p><p>Enablement MP5 LegaSuite GUI 4.1C10 and 4.1C14 </p><p>Oracle CRM On Demand </p><p>Application Version </p><p>Release 18 </p><p>Additional Information </p><p> Context-sensitive deployment with Oracle CRM On Demand is supported </p><p>with the SmartHelp add-in for browsers. </p><p>Oracle E-Business Suite </p><p>Application Version Last Patch Verified </p><p>R12 12.0.0, 12.1.1, 12.1.2, 12.1.3 </p><p>11.5 11.5.10.x (with JInitiator versions 1.1.8.25 and 1.3.1.30) </p></li><li><p>ORACLE D...</p></li></ul>

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