Oracle User Productivity Kit Technical DATA SHEET 1 ORACLE USER PRODUCTIVITY KIT V3.6.1 TECHNICAL SPECIFICATIONS (WITH ENABLEMENT SERVICE PACK 3) KEY FEATURES AND BENEFITS DRIVE USER PRODUCTIVITY AND MITIGATE

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    ORACLE USER PRODUCTIVITY KIT V3.6.1 TECHNICAL SPECIFICATIONS (WITH ENABLEMENT SERVICE PACK 3)

    KEY FEATURES AND BENEFITS

    DRIVE USER PRODUCTIVITY

    AND MITIGATE RISK.

    FEATURES

    Single, synchronized

    authoring session for system

    process documents, test

    scripts, training manuals,

    simulations, performance

    support, presentations, and

    quick reference guides

    Multiple learning methods:

    watch and practice

    simulations, knowledge tests

    and in-application

    performance support

    Content workflow and

    management including check-

    in and checkout, versioning,

    rollbacks, and status updates

    SmartMatch context sensitive

    help for most web-based

    applications

    Multilanguage translation

    Full-feature sound recording

    and editing

    BENEFITS

    Maximize ROI on enterprise

    applications by educating

    users quickly and keeping

    support documents current

    Reduce the costs associated

    with multilanguage software

    implementations

    Mitigate compliance risk by

    ensuring users consistently

    follow process steps

    Manage knowledge by

    delivering training within the

    application itself

    Record simulations in a way

    that mirrors how users

    complete tasks

    Reduce training,

    documentation, and ongoing

    help desk costs

    Create engaging conceptual

    and transactional content with

    full-feature recording and

    editing

    Oracle User Productivity Kit is a collaborative content development

    platform that allows enterprises to drive user productivity and

    mitigate risk throughout all phases of the software ownership

    lifecycle. This document provides the minimum system requirements

    for various Oracle User Productivity Kit components. Your

    organization might be implementing some or all of these

    components, so refer to the sections that are applicable to you.

    Multi-user Install

    Content authors use the Oracle User Productivity Kit (UPK) development tool to

    create content. This section outlines the technical requirements for a multi-user

    installation of the UPK development tool. In a multi-user installation, the core UPK

    development tool files are installed on a central server for content sharing, and a

    client version of the UPK development tool is installed locally on the content

    authors workstation.

    Server Requirements for a Multi-user Install

    Hardware

    Processor 1GHz or greater

    System memory 1GB or greater

    Physical storage 360 MB for program files

    Network connection

    100Mb connection capable of communicating via

    HTTP(S) and TC P/IP

    Connection utilized for communication between the

    Development server and the Database server.

    Increased bandwidth typically improves

    performance.

    Software

    Operating system

    Microsoft Windows 2003 Server 32-bit SP2 or 64-

    bit SP2, 2008 Server 32-bit (SP1 or SP2) or 64-bit

    (SP1 or SP2), or 2008 Server R2 32-bit or 64 bit

    Web server Microsoft Internet Information Services is required

    Software framework Microsoft .NET Framework 3.5

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    Reduce performance support

    costs with context sensitive

    help

    Reduce translation and

    localization costs

    RELATED PRODUCTS

    Pre-built application-specific

    content is available to jump-start

    any implementation or upgrade

    for the following enterprise

    software applications:

    PeopleSoft Enterprise

    JD Edwards EnterpriseOne &

    JD Edwards World

    Oracle E-Business Suite

    Agile PLM

    Demantra

    Siebel CRM

    Hyperion

    A full list of available content

    titles can be found online at

    oracle.com/applications/tutor/up

    k_collateral.html.

    Oracle User Productivity Kit

    Professional is the leading

    solution for creating, deploying,

    and accessing content for major

    enterprise application

    deployments. It comprises the

    following:

    Oracle User Productivity Kit

    Oracle User Productivity Kit

    Professionals Knowledge

    Pathways designer, manager,

    and player modules

    Oracle Tutor creates,

    customizes, and maintains

    process documentation for

    enterprise applications.

    Server Requirements for a Multi-user Install (continued)

    Database

    Database

    Oracle Database v9.2.0.8, v10.1, v10.2, v11.1, or

    v11.2 --OR-- Microsoft SQL Server 2005 SP3 or

    SQL Server 2008 (RTM or SP1)

    Physical storage

    500MB for initial installation; additional storage

    possibly required depending on amount of content

    created.

    Client Requirements for a Multi-user Install

    Hardware

    Processor 1GHz or greater

    System memory 1GB or greater

    Physical storage 1120 MB (520 MB for program files; 600 MB for

    locally stored content)

    Network connection

    Broadband or faster (1.5 mb/s download, 512 kb/s

    upload ) connection capable of communicating via

    HTTP(S) and TCP/IP

    Connection utilized for communication between the

    UPK Developer client and the UPK server.

    Increased bandwidth typically improves

    performance.

    Software

    Operating system

    Microsoft Windows XP Professional 32-bit (SP2 or

    SP3)

    Microsoft Windows XP Professional 64-bit (SP2)

    Microsoft Windows Vista 32-bit (RTM, SP1, or

    SP2)

    Microsoft Windows Vista 64-bit (RTM, SP1, or

    SP2)

    Microsoft Windows 7 32-bit

    Microsoft Windows 7 64-bit

    DPI setting 96 DPI Fonts

    Browser

    Required: Microsoft Internet Explorer 6.0 SP1,7.0,

    or 8.0

    Optional: Mozilla Firefox 3.5 or 3.6, or Apple Safari

    4.0 or 5.0

    Software framework Microsoft .NET Framework 3.5

    Word processing

    software

    Microsoft Office 2002 Pro SP3 (PowerPoint requires

    KB957781)

    Microsoft Office 2003 Pro SP3, 2007 (SP1 or SP2)

    Microsoft Office 2010 (32 bit or 64 bit versions) for

    document outputs (includes PDF format)

    Other required

    applications

    Microsoft Word 2010 (32 bit or 64 bit versions),

    2007, 2003 or 2002 is required to publish and/or

    edit document styles or player styles using Print

    It! mode, and to publish PowerPoint output.

    Word 2003 and 2002 require the Microsoft

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    Office Compatibility Pack (SP1 or SP2) for

    Word, Excel, and PowerPoint 2007 File

    Formats.

    Microsoft Save As PDF add-in is required to

    publish to .pdf using Microsoft Word 2007.

    Adobe Acrobat 8 or 9 Standard or Professional is

    required to create PDF documents with

    Microsoft Word 2003 or earlier.

    Adobe Flash 9 or 10 required for sound playback

    HP Test Director 9.0, 9.2, or 10.0 and HP

    Quality Center Microsoft Excel Add-on for

    Quality Center 9.0, 9.2, or 10.0 are required to

    create HP Quality Center documents.

    Microsoft Excel 2007, 2003 or 2002 is required

    to view and/or export UPK-generated HP

    Quality Center documents into HP Quality

    Center. Excel 2003 and 2002 require the

    Microsoft Office Compatibility Pack (SP1 or

    SP2) for Word, Excel, and PowerPoint 2007 File

    Formats. Excel is not required to generate the

    documents.

    IBM Rational Quality Manager, Microsoft Excel

    and Word to Rational Quality Manager Import

    Utility, and the UPK Best Practices: IBM

    Rational Quality Manager.zip are required to

    create test scripts in IBM Rational Test Manager.

    Additional info can be found at:

    http://blogs.oracle.com/UPK/2010/05/upk_and_

    rqm.html.

    Single User Install

    Content authors use the Oracle User Productivity Kit (UPK) development tool to

    create content. This section outlines the system requirements for a single user

    installation of the UPK development tool. In a single user installation, the core UPK

    development tool files are installed locally on the content authors workstation.

    Technical Requirements for a Single User Install

    Hardware

    Processor 1GHz or greater

    System memory 1GB or greater

    Physical storage

    1.25GB of physical storage (650 MB for program files;

    600 MB for content); additional physical storage

    possibly required depending the amount of content created

    Software

    Operating system

    Microsoft Windows XP Professional 32-bit (SP2 or

    SP3)

    Microsoft Windows XP Professional 64-bit (SP2)

    Microsoft Windows Vista 32-bit (RTM, SP1, or SP2)

    Microsoft Windows Vista 64-bit (RTM, SP1, or SP2)

    Microsoft Windows 7 32-bit

    Microsoft Windows 7 64-bit

    DPI setting 96 DPI Fonts

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    Software (continued)

    Browser

    Required: Microsoft Internet Explorer 6.0 SP1, 7.0, or

    8.0

    Optional: Mozilla Firefox 3.5 or 3.6, or Apple Safari 4.0 or 5.0

    Software framework Microsoft .NET Framework 3.5

    Word processing

    software

    Microsoft Office 2002 Pro SP3 (PowerPoint requires

    KB957781),

    Microsoft Office 2003 Pro SP3, 2007 (SP1 or SP2)

    Microsoft Office 2010 (32 bit or 64 bit versions) for

    document outputs (includes PDF format)

    Other r